Name: Hampton Inn & Suites Banning-Beaumont
Address: 6071 Joshua Palmer Way, Banning, California, United States of America, Banning, California, US
Price range: US$94–US$282 per night
Rating: 8.28

What guests think

Across reviews of Hampton Inn & Suites Banning-Beaumont, travelers often praise friendly staff, generally clean, comfortable rooms, and convenient freeway access to nearby food and outlets, while experiences vary for breakfast quality, pool or hot tub upkeep, and elevator reliability.

Several reviews mention smoke or musty odors and an overall dated appearance in some areas. The industrial, freeway‑adjacent setting brings truck traffic and occasional safety concerns, and traffic noise affects some rooms. Fast Wi‑Fi and easy on‑site parking are appreciated, though some note a nightly parking fee. Overall, expect a practical stopover with variable amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub upkeep is inconsistent, with multiple reports of dirty or nonfunctioning spas and broken gates or card readers. Elevator outages also recur, while on‑site parking is available (sometimes for a fee) and some guests note visible security.

Related guest reviews

8

Fernando

1 Sept 2025

·

Stayed 1 night

Decent property. The 2nd floor hallway had a strong Oder of cigarettes and marijuana. Room was clean staff was very friendly and professional. They have good security at night.

8

Susan

19 Dec 2024

·

Stayed 1 night

We went there to get in the Jacuzzi, I literally made two phone calls prior, one before I booked and one before we left. I was told the Jacuzzi was up and running… that was one reason we booked the room to get in the Jacuzzi and the Jacuzzi didn’t work when we got there… one employee came out to the jacuzzi told us it hadn’t been working, but sent an email out to who services it, after she knew we were interested in getting in. My husband told her, we just called prior to leaving home. They fixed the Jacuzzi the next day, it was up and running finally, but it was time for us to check out. Never was able to get in the JACUZZI for 2 days. Very very disappointed!!!! I wish they would have been honest.

4

Tamela

4 Mar 2025

·

Stayed 2 nights

It was dirty. The pool and hot tub were discusting.

6

Christopher

11 Apr 2025

·

Stayed 1 night

Property was good but needs to update cards readers for pool and surrounding doors all had issues.

6

Daniel

13 May 2025

·

Stayed 1 night

This is a highway hotel. Not a destination. Staff is very nice and helpful. Pool and spa area as well as the gates need better maintenance.

4

Christine

10 Jun 2024

·

Stayed 2 nights

Elevators broken. I would have liked to know there was a $9.00 per night parking fee when I made the reservations.

4

Susan L

11 Jun 2024

·

Stayed 1 night

The jacuzzi was green. And the elevator was not working properly and the front desk assured us it was fine. We opted for the stairs to the third floor only to find a family was stuck in the elevator and had to be rescued by Cal Fire.

6

Jessie

13 May 2025

·

Stayed 1 night

The annoying part of our stay was that we had to wait for someone to open the pool because cards didn’t work.. has to go around the building to get to the in

8

Jennifer

18 Mar 2024

·

Stayed 1 night

Had to pay to park on hotel grounds.

4

Ryan

5 Jun 2024

·

Stayed 2 nights

Both elevators were broken and we were on the 3rd floor. Gate to pool was broken and the jacuzzi was cold. Trash cans were overflowing. Beds were broken down.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and common areas, but feedback is mixed. Recurring complaints cite smoke or musty odors, dirty carpets or dining areas, and occasional pests or mold.

Related guest reviews

4

Nicole

11 Aug 2025

·

Stayed 2 nights

Our issue was coming back from a wedding venue and the room had roaches crawling on counters, wall behind the tv, around the refrigerator, and in bathroom. I only stayed the time we did because of venue and family staying in hotel but my daughter and I couldn’t sleep knowing bugs were crawling everywhere. We had to check out around 330 because we were not comfortable.

10

Tian

31 Dec 2025

·

Stayed 1 night

Room is super clean

10

Elizabeth

11 Oct 2025

·

Stayed 1 night

Friendly staff and the room was clean and comfortable.

4

Maybelline

9 Aug 2025

·

Stayed 3 nights

The hotel carpet and dining hall are filthy. The seats need cleaning extremely dirty.

4

Melanie

28 Apr 2024

·

Stayed 1 night

Our nonsmoking room was across the hall from smoking rooms. We had to place a towel by the door to decrease the smoke smell. The hallway and our nonsmoking room reeked of tobacco and marijuana smoke. While the staff was pleasant, I would not return.

4

Pam

21 Jan 2025

·

Stayed 2 nights

Property is dated and dirty. Can use an upgrade or just better housekeeping.

10

Susan

13 Jan 2026

·

Stayed 1 night

Clean room, nice staff, excellent bed, comfortable.

2

Jennifer

31 Aug 2025

·

Stayed 2 nights

THIS IS A SMOKING HOTEL. The hallway to my room on the 2nd floor smelled so strongly of cigarette smoke and so nauseating that I had to hold my breath. Even my room smelled awful. The carpet in my room was dirty it made my feet black turn black. There was no freezer in the fridge. And there was mold growing on the shower walls.

10

Geri

26 Dec 2025

·

Stayed 1 night

The room is very clean. It was a very quiet place to stay.

4

Fabiola

7 Aug 2024

·

Stayed 1 night

Our room smelled so weird and the shower was not clean. Our room has a lot of earwigs too

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with some offering in‑room jetted tubs and fast Wi‑Fi. Downsides include dated decor, some worn mattresses or thin pillows, noise from the freeway or other guests, and a few missing blackout curtains.

Related guest reviews

10

Frank

30 Dec 2024

·

Stayed 2 nights

Jacuzzi tub in room

8

CARL

8 Dec 2025

·

Stayed 2 nights

The staff was great. The mattress was worn with a depression on the left side due to overuse. The breakfast was very good. I have stayed here before and will probably do again

10

Ticha

26 Dec 2025

·

Stayed 2 nights

Over fast WiFi. Plenty of free parking and free breakfast in the morning. Room was good.

10

Margie

4 Jul 2025

·

Stayed 2 nights

A win, win. The hotel is very clean with a great staff. Most of all the rooms are huge. We had the king size bed and pull out sofa. It was enough room to do cartwheels. Comfortable, large, clean rooms.

10

Erika

27 Jun 2025

·

Stayed 1 night

I really enjoyed our mini stay here. Fast check in and nearby groceries and restaurants both sit down and fast food. Only 8 minutes away from Morongo. The property was clean. The room felt big and the bathroom qas massive. The bed was really comfortable and i usually have a hard time falling and staying asleep in hotels because of the beds. My one complaint was that as big as the room was, no closet! Not even a single hanger or iron. Luckily we packed our steamer but we had to get creative on how to hang my dress and husband's suit to steam away wrinkles.

6

scott

28 Oct 2024

·

Stayed 5 nights

Decor was very old and dated chairs and couch very dated old looking also had a lot ofwater pressure until shower turned on and very low then The hole place needs a remodel

8

Mary

31 Aug 2024

·

Stayed 2 nights

Hard to regulate water in shower . Either scalding hot or cold 😩. No black out curtains when daylight comes you’re up unless you packed a sleep mask

10

Richard

24 Jan 2025

·

Stayed 1 night

We had a Jacuzzi room -which is on the first floor of course. The room was very large spacious and nicely laid out. Everything was clean and either new or recently upgraded. The staff were extremely helpful and everybody was very nice

6

Wendy

25 Sept 2024

·

Stayed 1 night

Bathroom tub could use repair. Traffic noise from highway was loud.

10

Kelly

30 May 2024

·

Stayed 2 nights

The location was conveniently off the freeway. Although it was close, the freeway traffic did not disturb the peace and quiet in our room. We even found a grassy spot outdoors to sit and relax under the sun.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth check‑in and attentive front‑desk support. However, several reviews report rude or unresponsive interactions, unresolved issues, or room‑type mix‑ups.

Related guest reviews

10

Barbara

6 Dec 2025

·

Stayed 2 nights

All the staff was exceptionally friendly and helpful. We had family arriving the day of the family wedding and we requested early check in so they could get ready. The desk manager that morning told us they were fully booked watched for early checkouts for us and contact us to let us know they could check in early enough to get ready. We were SO grateful!

10

Donna

13 May 2024

·

Stayed 1 night

Good customer service is essential for any business to succeed; Hailey from the front desk excelled in that area. It's always refreshing to interact with someone that goes beyond her job duties.

2

Jaymi

29 Dec 2025

·

Stayed 1 night

The room was clean. Staff at the desk would rather die than say one more word to me. Breakfast was ....look I was in the navy. I will eat junk- this was wild. I will not stay here again

4

Annamarie

26 Dec 2024

·

Stayed 1 night

The staff was friendly except the man working breakfast area. Very rude and combative when asked to replenish the eggs, etc. He said that the area was a mess due to me making a waffle and that other people not caring. He would not let me talk was talking over me. My husband stepped in and told him that he should be more helpful rather to make excuses for his I capabilities to manage the breakfast area. This been the worst breakfast buffet, dirty watered down juices only made one pot of oatmeal. When I complained to front desk I was told to call back to speak to the manager. There was no concerns about making it right. I will never stay or recommend this place. This man was useless and rude!

10

Jazmin

24 Oct 2024

·

Stayed 1 night

Staff is AMAZING!! Friendly and welcoming when you walk in. Hailey went above and beyond to help me with a surprise I was planning for a friend. I will definitely be back if I have the opportunity.

2

Gregory

28 May 2025

·

Stayed 1 night

I left my phone at the hotel and they claim they couldn't find it. I called multiple times but no luck. Had to reach out to corporate to find a resolution.

10

Julia

13 Jun 2024

·

Stayed 2 nights

Hailey and Jay were excellent when it came to customer service. We stayed a week and they both did a great job. Hailey gave ideal customer service and Jay was very helpful! Clean room and coffee always ready at any time! Our room was spacious and clean!

8

Davida

30 Dec 2025

·

Stayed 5 nights

The staff members were super nice.

10

Jaime

26 May 2024

·

Stayed 1 night

Front desk was very helpful. Check in and out was made very easy. Would stay here again.

2

Yaseen

7 Mar 2023

·

Stayed 1 night

I am requesting a refund as I was given a smoking room. And there was no accommodation. But on top of that the room was not too standard and the receptionist was very very rude and provided no help

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Location

Convenient just off I‑10 with quick access to outlets, Morongo Casino, and eateries. The industrial surroundings bring parked trucks, occasional homeless activity, tricky access, and freeway noise for some.

Related guest reviews

6

Rachael

19 Jul 2025

·

Stayed 3 nights

Staff and service was amazing but I felt uneasy about the location it was hidden and hard to get to while I enjoyed how kind the staff were my partner and I had a hard time finding how to get to the hotel the placement was odd and it was located off of a pretty dangerous street stop which made it even harder to get to.

8

Loreto

24 Mar 2024

·

Stayed 1 night

Lots of big rig trucks in the surrounding areas like a rest stop

8

Francisco

26 May 2025

·

Stayed 1 night

Not bad for a night or two. Free parking and conveniently located. Close to Outlet Mall and casino. About 10 minute drive. Also lots of food options available only a short drive away from property.

8

Joseph

26 Sept 2024

·

Stayed 7 nights

Didnt seem safe due to homeless encampment next to property. However I didn’t have any issues with the encampment. But I felt area was not safe especially at night.

6

KATHRYN

31 Dec 2023

·

Stayed 3 nights

We have stayed here before when the hotel was newer and had a pleasant stay. This time our stay was much different. Check-in was smooth enough but our room had an over powering musty smell...like a room the had been wet and was dried out. The bathroom smelled exactly like a swimming pool. I ended up leaving the window cracked in order to get rid of the smell. One elevator was out of order, or at least I'm assuming it was. There was never any official out of order signs out up, just a "caution" sign wedged in the elevator door. The hotel sits right off the 10 and it is NOISY! Especially if you have the window cracked. The parking lot is very well lit, but the entire surrounding area is full of semi's parked down the night, making the neighbors feel a little sketchy. At one point, there was a rather questionable person in the parking lot, loitering and appearing to be high. Made for an uncomfortable interaction as we went to our car. For the almost $600 we paid, I'd rather have the inconvenience of a longer drive than the convenience of staying here again.

8

Denise

1 Dec 2025

·

Stayed 1 night

Staff was very nice, and the room was clean and on the new side. However the area that the hotel is located in isn't the greatest. But it is close to the freeway.

10

John William

19 Dec 2022

·

Stayed 19,342 nights

Clean rooms, good service. Only complaint are all the 18-wheelers parked on road by entrance. Makes the area like a truck stop

10

Jason

25 Aug 2023

·

Stayed 1 night

The hotel was close to the freeway

10

Kelly

30 May 2024

·

Stayed 2 nights

The location was conveniently off the freeway. Although it was close, the freeway traffic did not disturb the peace and quiet in our room. We even found a grassy spot outdoors to sit and relax under the sun.

10

Yvonne

22 Sept 2025

·

Stayed 1 night

The property sits next to the freeway, which is convenient, however the area draws a lot of truckers to overnight on the street in front of the hotel which may be off putting. I was traveling as a solo female and did not feel unsafe. The property was clean, well maintained and the bedding was great. Loved the extra pillows!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many praise it as good or excellent, while others cite minimal selection, items not replenished, untidy areas, and cold coffee.

Related guest reviews

10

Susan

4 Mar 2023

·

Stayed 1 night

When we check in my husband ask when would there be coffee … she stated 24/7… we like the hotel, but when we check in on time… they never have coffee or if there is coffee (Mar 2, 2023) cold…. When she said 24/7 I said like now COLD. We stayed there last month Feb 2023 no coffee at check in time… I think that you should have coffee available for customers, if that is what you are offering…

8

CARL

8 Dec 2025

·

Stayed 2 nights

The staff was great. The mattress was worn with a depression on the left side due to overuse. The breakfast was very good. I have stayed here before and will probably do again

10

Miguel

25 Aug 2025

·

Stayed 2 nights

Affordable, love the breakfast, we will go back in the future.

2

Jaymi

29 Dec 2025

·

Stayed 1 night

The room was clean. Staff at the desk would rather die than say one more word to me. Breakfast was ....look I was in the navy. I will eat junk- this was wild. I will not stay here again

4

Annamarie

26 Dec 2024

·

Stayed 1 night

The staff was friendly except the man working breakfast area. Very rude and combative when asked to replenish the eggs, etc. He said that the area was a mess due to me making a waffle and that other people not caring. He would not let me talk was talking over me. My husband stepped in and told him that he should be more helpful rather to make excuses for his I capabilities to manage the breakfast area. This been the worst breakfast buffet, dirty watered down juices only made one pot of oatmeal. When I complained to front desk I was told to call back to speak to the manager. There was no concerns about making it right. I will never stay or recommend this place. This man was useless and rude!

6

Larry

12 Feb 2023

·

Stayed 1 night

When we checked in, we were advised there was coffee 24 hours a day. There was not, the next morning we woke up early and went down at 3 AM to get coffee and all that was there was cold coffee… Not happy with being told there would be coffee and nothing or cold was what we got!!!!!!

10

Carol

4 Jan 2025

·

Stayed 1 night

We needed a quick quiet rest on our way. This was just that. Breakfast in the morning was excellent warm and ready for our early departure.

8

John

3 Nov 2025

·

Stayed 1 night

No serious issues. It was perfectly fine and comfortable. We were on the third floor and there was lots of activity above us, but we know having small children will do this and the Hotel has no control over it. We understand. My only issue was the breakfast. Just clearly not cared over. There was a lump of scones, just placed, that were all stuck together, either frozen or out of a bag, petrified, they were. There was an egg among the boiled egg bowl eggs, on top with the shell broken out like it was hatching (of course it wasn't, but not a great look). Anyway I would say bleak with regard to breakfast and any oversight it was getting from staff. Maybe it was just one of those mornings. I don't know. Our experience was not a 10, but on a better day, maybe it could have been. We wouldn't have any issues with staying here again, but maybe a top floor with no one above and breakfast at Dennys.

8

Suzanne

28 Dec 2025

·

Stayed 1 night

Staff were very nice. Breakfast offerings were good. Location a bit scruffy … but didnt leave the hotel. After a Christmas week of eating too much, we were satisfied and grateful that they sold Cup of Soup which we heated in the rooms microwave for dinner.

8

Ted

23 Jun 2025

·

Stayed 1 night

The staff was friendly and facility was clean. The room was clean and organized. The only negative issue was their breakfast arrangement which was pretty minimal.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$130
February	US$146
March	US$166
April	US$196
May	US$126
June	US$126
July	US$126
August	US$127
September	US$131
October	US$133
November	US$134
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $129	17 $136	18 $197	19 $191
20 $124	21 $119	22 $106	23 $94	24 $136	25 $128	26 $282
27 $103	28 $106	29 $104	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $157	3 $187
4 $119	5 $118	6 $118	7 $118	8 $118	9 $180	10 $238
11 $118	12 $112	13 $119	14 $118	15 $109	16 $199	17 $197
18 $117	19 $119	20 $110	21 $119	22 $121	23 $140	24 $159
25 $118	26 $119	27 $116	28 $112	29 $117	30 $161	31 $160

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Studio, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed

King Studio with Sofabed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Studio, One King Bed

Studio Suite, 1 King Bed with Sofa Bed, Smoking

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Banning-Beaumont

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Prices for upcoming dates