Ramada by Wyndham Hartford North - Bradley Airport

The hotel is rundown and dirty. It was extremely loud past 10pm due to some party going on. But the most frustrating part of the stay is that we were double charged for our stay, and have been trying to get our money back for over two months. The manager is not returning our phone calls or emails. It’s a scam.

We had no choice but to stay here after booking 3 nights online and couldn’t cancel or get a refund . The place looks beautiful when you go to check in but once you get past the lobby the place is a disgusting mess. Nasty dirty diapers by the pool for the whole 3 days we were there. Definitely didn’t use the pool because it was absolutely disgusting everywhere, The outside was horrible, trash over flowing, trash all over the parking lot , the halls smelt like mildew, rugs in hall were soaking wet. I would absolutely NEVER recommend this place to anyone or would everrrr stay here again. Left luggage outside due to the filth and worried about bugs getting in our bags. Smoke alarm was beeping every 5 minutes which kept us up almost every night and asked first night to get fixed. House cleaning neverrrr came. Had to use my own towels and pillows. Absolutely the worst hotel experience ever. No breakfast as advertised! Restaurant that is attached was closed the whole time we stayed. Runnnn as fast as you can to a different hotel

Smell like weed most of the time and water leaks in the halls

Extremely Poor Conditions and Unacceptable Cleanliness StandardsI stayed at this Ramada last night, and the experience was genuinely unacceptable. I arrived late and went straight to bed, and at first glance the room seemed fine. However, in the morning, once I could actually see the space, everything changed.The couch and table were out of place, and the floor had candy, dirt, and debris scattered across it. The bathroom was the worst part — grimy tiles, stained glass, and a filthy floor that clearly hadn’t been cleaned in a long time.The issues continued when I went to breakfast. The hallway was dirty with trash on the floor, and the breakfast area itself was extremely unsanitary. Coffee stains covered the entire coffee bar, there were only three small tables for the whole area, and each one was filthy. The food stations were dirty, and nothing looked properly maintained.When I asked the front desk who handled the kitchen, I was pointed to a young woman who simply refilled the coffee and wiped one small area, ignoring the rest of the mess. Nothing about the breakfast area was acceptable.To make matters worse, the exit door near my room opened to a pile of garbage stacked in boxes, giving off a terrible smell ignoring the rest of the mess. Nothing about the breakfast area was acceptable. Overall this property is not well maintained, cleaned or managed to even basic standards. I would not recommend staying here. I'm still waiting for the Manager to call me, 10 hours later.

Satisfied with everything they are very kind, generous