Motel 6 Phoenix, AZ – Sky Harbor

The room was nice and cleanly and so was the pool. The area feels dangerous.

Lovely pool and close to many options of shopping

Many options near by. Clean beautiful pool. Friendly management!

hot tub dirty doesn't work, staff rude, N blame me for something that I didn't do!!

The hot tub was down

On arrival .. during check in there is no restroom in the lobby… the staff was very nice. Given a room .. upon entering the room there was such a horrific smell or ammonia that it burned our eyes and throat …. The urine stains on the carpet Were all Over the floor!!! After entering this room and the immediate need to get out .. I went back to the lobby and requested a new room. We were given a room that smelled better less of urine and more like an old age home …. The back of the bathroom door had crusted boogers on it and the phone had an unknown substance all over it…. Freaking GROSS!!! Over all this place was Absolutely disgusting and I cannot believe that this establishment has the audacity to “charge” A deposit and tells you that they will refund it when the room is checked!! Do not stay at this location !!!

Unsupervised Kids screaming all day in pool. Same kids running and screaming in breakfast area. Signs in pool area say no bottles, food, or alcohol but several groups of people sitting around with all 3. No enforcement at all making pool impossible to enjoy my entire stay.

Motel's address was not posted on web site & Google maps sent us to the wrong location, That Motel 6 then sent us to another wrong location, third try we finally got the right one. Water was running in the sink (wide open) when we entered the room. No working phone in the room. A/C was not working properly in 109*F weather. Manager got it to work, where was working at a reasonable temperature after several hours. Manager offered to try to change rooms, if the A/C would not be acceptable, but that wasn't necessary. There are only 3 handicap parking spots near the front entrance. Several ice machines were not working; we were told to go to a local store and buy some ice. The elevator by our room was out of service.

Pretty deploable conditions. A portion of the motel is a half-way house, which is no big deal but the rooms were not clean and there was mold in the room. Never again.

The room was non smoking but had a very heavy smoke smell. The sheets were dirty. There was a paper towel in the kitchen with bllood on it. There was a fake nail on the floor in the bathroom. Overall very dirty and run down.

Area is a little rough. Nothing that can be done about that. Very loud area. Carpets were very dirty and stained. Mattress was dirty as well. Lighting in the hotel was dark and dim.

On arrival .. during check in there is no restroom in the lobby… the staff was very nice. Given a room .. upon entering the room there was such a horrific smell or ammonia that it burned our eyes and throat …. The urine stains on the carpet Were all Over the floor!!! After entering this room and the immediate need to get out .. I went back to the lobby and requested a new room. We were given a room that smelled better less of urine and more like an old age home …. The back of the bathroom door had crusted boogers on it and the phone had an unknown substance all over it…. Freaking GROSS!!! Over all this place was Absolutely disgusting and I cannot believe that this establishment has the audacity to “charge” A deposit and tells you that they will refund it when the room is checked!! Do not stay at this location !!!

Man from the front desk was very helpful and nice about getting bedding for hide a bed. Room was supposed to be non smoking but had a really strong odor of cigarettes, bathroom had old blood on shower door, and pet hair everywhere.

Absolutely horrible, do not stay here. I checked in and then immediately checked out. Smelled so bad, poop in the breezeway, no way to lock the sliding door, mold in bathroom, homeless people smoking drugs in the beezeway and was also unlocked for anyone to get in. So dirty, the front desk staff was kind, but was overwhelmed with hoe many people she was helping. Very under staffed. Too many things to list.

Room was dirty musty and smelled like cat pee. Screen bent on window, carpets strained, dirty bathroom floor, etc. Unsafe feeling. Looks poorly managed eith no security.

I checked in, saw the room condition and immediately checked out. The room was in awful condition, marks on the carpet everywhere, yellow marks on bed sheet, non-smoking room smelled like cigarette as if a smoker has lived there for years. Bathtub full of hair, unsafe area. Frontdesk was helpful to refund me when i explained the condition.

Dirty and unsafe property! Do not stay here! Checked in around 1pm for a two night stay and they overcharged me. I asked to speak with the manager and was told to wait until 3pm. Went to our room which was musty, dirty and outdated. Slider to balcony had been permanently screwed shut. Went to walkway in front of room and noticed that both window screens had been previously pried off and the front windows also had pins in the frame to attempt to secure them from more break-ins. Went to the pool area to wait until 3pm to see the manager. While there, dozens of kids in school uniforms arrived and went to several different rooms. This is when we realized that numerous families were living there long term. Kids were unsupervised in the pool and playing soccer on the walkways. We returned to our room. My wife looked up the hotel on Trip Advisor and we were shocked. Please go there and read the reviews before booking here. We were not the first people to have this kind of experience. At 3pm we went back to the lobby to speak with the manager. During our walk, a few doors were open and there were multiple families staying in some rooms in absolutely filthy conditions and another room looked like it had a business being run out of it as a business transaction was occurring as we passed. Spoke with manager and left. Saw a drug deal on the property as we were leaving. Still charged for one night even though we left this unsafe and disgusting property. Filing complaint with Hilton.

The room was supposed to be non-smoking and absolutely wreaked of stale old cigarette smoke. Only half of the lights and outlets worked. The room safe didn't work. The carpet was held down with duct tape. There was black mold in the bathroom.

Beautiful spacious rooms

This property is old, tired and dated. There isn’t even a phone in the room. The carpeting throughout is dirty and stained. You can feel the springs in the mattress when you sit on it. Property smelled of weed. This isn’t even up to budget hotel standards.

There was no air in the first room.Then they changed us to a second room.Didn't tell us the a c was out in the whole building and there was a leak and the floor was soaking wet

There was a woman screaming outside in the courtyard for several hours during the night. The hotel lacked security to deal with this issue. The room had a strange smell. It was clean and otherwise okay. The internet was horrible.

Absolutely horrible, do not stay here. I checked in and then immediately checked out. Smelled so bad, poop in the breezeway, no way to lock the sliding door, mold in bathroom, homeless people smoking drugs in the beezeway and was also unlocked for anyone to get in. So dirty, the front desk staff was kind, but was overwhelmed with hoe many people she was helping. Very under staffed. Too many things to list.

Beautiful spacious rooms

Motel's address was not posted on web site & Google maps sent us to the wrong location, That Motel 6 then sent us to another wrong location, third try we finally got the right one. Water was running in the sink (wide open) when we entered the room. No working phone in the room. A/C was not working properly in 109*F weather. Manager got it to work, where was working at a reasonable temperature after several hours. Manager offered to try to change rooms, if the A/C would not be acceptable, but that wasn't necessary. There are only 3 handicap parking spots near the front entrance. Several ice machines were not working; we were told to go to a local store and buy some ice. The elevator by our room was out of service.

The room was supposed to be non-smoking and absolutely wreaked of stale old cigarette smoke. Only half of the lights and outlets worked. The room safe didn't work. The carpet was held down with duct tape. There was black mold in the bathroom.

Our AC was not working in a very hot summer! But okay for some hours.

The hotel ITSELF is not so bad the room was nice and spacious and a little clean but had to buy our own batteries for the remote cause the staff couldn’t find any and our tv was stuck on the kids channel. There was a lot of shady people around and felt a bit sketchy, the cops were constantly there. It would be better if some aspects can change and management would take it a little more serious around the property.

Security 86d me for a wax pipe and they still charged me for a booking on the 7th=8th of julysecurity barged in myvroom ,saw a oil burner, asumed ,and told me i had 20 min to get my stuff and the rest is going in the dumpster.i had just spent alot of my inheritance on that stuff they threw away and now im still homeless

Staff is great helpful and understanding I ha

hot tub dirty doesn't work, staff rude, N blame me for something that I didn't do!!

Management exceptionally awesome!!

On arrival .. during check in there is no restroom in the lobby… the staff was very nice. Given a room .. upon entering the room there was such a horrific smell or ammonia that it burned our eyes and throat …. The urine stains on the carpet Were all Over the floor!!! After entering this room and the immediate need to get out .. I went back to the lobby and requested a new room. We were given a room that smelled better less of urine and more like an old age home …. The back of the bathroom door had crusted boogers on it and the phone had an unknown substance all over it…. Freaking GROSS!!! Over all this place was Absolutely disgusting and I cannot believe that this establishment has the audacity to “charge” A deposit and tells you that they will refund it when the room is checked!! Do not stay at this location !!!

Absolutely horrible, do not stay here. I checked in and then immediately checked out. Smelled so bad, poop in the breezeway, no way to lock the sliding door, mold in bathroom, homeless people smoking drugs in the beezeway and was also unlocked for anyone to get in. So dirty, the front desk staff was kind, but was overwhelmed with hoe many people she was helping. Very under staffed. Too many things to list.

The hotel is neglected, and I had added an additional night that upon check in was cancelled. No accommodations were offered and came back the next day to check in. at the time of check a break in was occurring and security was called and had me waiting for a long time so needless to say I requested for my money back and cancelled by resevation right there and then.

I checked in, saw the room condition and immediately checked out. The room was in awful condition, marks on the carpet everywhere, yellow marks on bed sheet, non-smoking room smelled like cigarette as if a smoker has lived there for years. Bathtub full of hair, unsafe area. Frontdesk was helpful to refund me when i explained the condition.

Great management

It was awful. Rude staff and disgusting facility. Do not stay here

The room was nice and cleanly and so was the pool. The area feels dangerous.

Lovely pool and close to many options of shopping

There many options to chose

Many options near by. Clean beautiful pool. Friendly management!

Not safe area

Area is a little rough. Nothing that can be done about that. Very loud area. Carpets were very dirty and stained. Mattress was dirty as well. Lighting in the hotel was dark and dim.

Room was dirty musty and smelled like cat pee. Screen bent on window, carpets strained, dirty bathroom floor, etc. Unsafe feeling. Looks poorly managed eith no security.

I checked in, saw the room condition and immediately checked out. The room was in awful condition, marks on the carpet everywhere, yellow marks on bed sheet, non-smoking room smelled like cigarette as if a smoker has lived there for years. Bathtub full of hair, unsafe area. Frontdesk was helpful to refund me when i explained the condition.

Dirty and unsafe property! Do not stay here! Checked in around 1pm for a two night stay and they overcharged me. I asked to speak with the manager and was told to wait until 3pm. Went to our room which was musty, dirty and outdated. Slider to balcony had been permanently screwed shut. Went to walkway in front of room and noticed that both window screens had been previously pried off and the front windows also had pins in the frame to attempt to secure them from more break-ins. Went to the pool area to wait until 3pm to see the manager. While there, dozens of kids in school uniforms arrived and went to several different rooms. This is when we realized that numerous families were living there long term. Kids were unsupervised in the pool and playing soccer on the walkways. We returned to our room. My wife looked up the hotel on Trip Advisor and we were shocked. Please go there and read the reviews before booking here. We were not the first people to have this kind of experience. At 3pm we went back to the lobby to speak with the manager. During our walk, a few doors were open and there were multiple families staying in some rooms in absolutely filthy conditions and another room looked like it had a business being run out of it as a business transaction was occurring as we passed. Spoke with manager and left. Saw a drug deal on the property as we were leaving. Still charged for one night even though we left this unsafe and disgusting property. Filing complaint with Hilton.

The hotel ITSELF is not so bad the room was nice and spacious and a little clean but had to buy our own batteries for the remote cause the staff couldn’t find any and our tv was stuck on the kids channel. There was a lot of shady people around and felt a bit sketchy, the cops were constantly there. It would be better if some aspects can change and management would take it a little more serious around the property.

While the hotel has wonderful staff they have recently taken on several extended stay clients. These families are living in the hotel and the hotel is offering daycare services and shuttle for these clients. We were informed on arrival that with all the current extended stay families we would probably have to pay off site and pay $15 per night. Our sheets had been written on by markers, stains on the carpet and chairs, the kids were running, riding scooters and playing in the courtyard. Nothing unusual for an apartment type complex but not typical for a hotel stay. One morning it seemed that someone was doing drugs outside the fitness center. While this is great for the families in need it did not feel safe to let me teenage kids out to get breakfast or walk alone. The noise of kiddos playing made it hard for sleeping during our stay. The breakfast is still fabulous and staff are accommodating but with the number of extended stay clients this site should probably not be open to the public.

Unsupervised Kids screaming all day in pool. Same kids running and screaming in breakfast area. Signs in pool area say no bottles, food, or alcohol but several groups of people sitting around with all 3. No enforcement at all making pool impossible to enjoy my entire stay.

Loved, that it had complimentary breakfast we had our grandkids and being able to feed them before head out on our adventures was great.