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City Express by Marriott New Orleans 1-10 - Image 1
City Express by Marriott New Orleans 1-10 - Room
City Express by Marriott New Orleans 1-10 - Room
City Express by Marriott New Orleans 1-10 - Reception
City Express by Marriott New Orleans 1-10 - Pool

City Express by Marriott New Orleans 1-10

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At City Express by Marriott New Orleans 1-10, guests frequently praise the friendly staff and comfortable beds, but many report inconsistent upkeep, with cleanliness problems, maintenance issues, and recurring elevator outages affecting the overall experience.

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Facilities

Poor

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Remote

Dining

Inconsistent

Was this helpful?

8

Eugene

IAN-logo

4 weeks ago

·

Stayed 1 night

Great
Great
10

David

IAN-logo

4 weeks ago

·

Stayed 6 nights

Tough week for the staff. The pool was accidentally emptied and out of service for our stay, the elevators, which are very nice and smooth, stopped working for a couple of hours one morning. We stayed 5 nights and our room was cleaned twice, but done very well with a personal touch when they did it. The breakfast is ok, good coffee. I suggest a chair or two for the designated smoking areas. The staff was the most impressive part of our stay. If I had to say what's missing would be a GM that is hands on overseeing daily operations. That kid seemed to rest on the check in clerks. I will come back.
Tough week for the staff. The pool was accidentally emptied and out of service for our stay, the elevators, which are very nice and smooth, stopped working for a couple of hours one morning. We stayed 5 nights and our room was cleaned twice, but done very well with a personal touch when they did it. The breakfast is ok, good coffee. I suggest a chair or two for the designated smoking areas. The staff was the most impressive part of our stay. If I had to say what's missing would be a GM that is hands on overseeing daily operations. That kid seemed to rest on the check in clerks. I will come back.
10

Tonda

IAN-logo

24 Apr 2026

·

Stayed 1 night

Customer service at the front desk make the stay perfect.
Customer service at the front desk make the stay perfect.
10

Marvin

IAN-logo

21 Apr 2026

·

Stayed 2 nights

Poor service in the restaurant area
Poor service in the restaurant area
8

Marianela

IAN-logo

19 Apr 2026

·

Stayed 3 nights

Staff was friendly
Staff was friendly
10100 I-10 Service Road, Read Boulevard East, New Orleans, New Orleans (and vicinity), Orleans Parish, Louisiana, United States of America

Location

With a stay at City Express by Marriott New Orleans 1-10 in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. This hotel is 10.4 mi (16.7 km) from Canal Street and 10.5 mi (16.9 km) from Caesars New Orleans Casino.

Lake Pontchartrain(3.8 Miles)

Lakefront Arena(5.9 Miles)

University of New Orleans(6.2 Miles)

Dillard University(7.5 Miles)

Frenchmen Street(7.7 Miles)

City Park(8.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 03:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, the hotel offers free self-parking on-site. There are limited parking spaces available.

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is situated in New Orleans East, within a 15-minute drive of Bourbon Street and Caesars Superdome. It is approximately 10.4 miles from Canal Street and Smoothie King Center. Nearby attractions include Lake Pontchartrain (3.8 miles) and City Park (8.1 miles).

Yes, the hotel features an outdoor swimming pool, which is seasonal and open from May 29 to September 04. The pool is not heated.

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

The hotel offers cribs for infants at a fee of USD 10.00 per day. Rollaway beds are also available for the same fee. Advance request or confirmation may be required for these amenities.

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