Hotel Collingwood BW Signature Collection
$93
/ night
Avg. for October
Prices for Hotel Collingwood BW Signature Collection
Select dates to see prices and availability
$93
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Collingwood BW Signature Collection average $93 in October, the cheapest month, and $171 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $98 |
| February | $100 |
| March | $102 |
| April | $116 |
| May | $132 |
| June | $144 |
| July | $171 |
| August | $166 |
| September | $125 |
| October | $93 |
| November | $100 |
| December | $96 |
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Oct · $93
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Most expensive: July (~$171)
Cheapest: October (~$93)
About this property
Enjoy recreational amenities such as an indoor pool and bicycles to rent. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Amenities
Enjoy recreational amenities such as an indoor pool and bicycles to rent. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant, GOLD ROOM, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Location
With a stay at Hotel Collingwood, BW Signature Collection, you'll be centrally located in Bournemouth, just a 3-minute walk from Bournemouth International Centre and 6 minutes by foot from Bournemouth Beach. This beach hotel is 8.2 mi (13.2 km) from New Forest National Park and 5.5 mi (8.8 km) from Poole Harbour.
What's nearby
Bournemouth International Centre(0.2 miles)
Bournemouth Beach(0.3 miles)
Bournemouth Lower Gardens(0.3 miles)
Bournemouth Pavillion Theatre(0.3 miles)
Oceanarium(0.3 miles)
The Square(0.4 miles)
Bournemouth Pier(0.4 miles)
St. Peter's Church(0.5 miles)
Genting Casino Bournemouth(0.5 miles)
Durley Chine Beach(0.5 miles)
Bournemouth Town Hall(0.5 miles)
Russell-Cotes Art Gallery and Museum(0.5 miles)
Alum Chine Beach(0.7 miles)
Meyrick Park Golf Course(1 miles)
Branksome Dene Beach(1.1 miles)
Bournemouth (BOH-Bournemouth Intl.)(7.1 miles)
Southampton (SOU)(34.3 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
11 Priory Road, Bournemouth City Centre, Bournemouth, England, United Kingdom
Bournemouth International Centre (0.2 miles)
Bournemouth Beach (0.3 miles)
Bournemouth Lower Gardens (0.3 miles)
Bournemouth Pavillion Theatre (0.3 miles)
Oceanarium (0.3 miles)
The Square (0.4 miles)
Room options
6
Deluxe Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
12
Standard Room, 1 Double Bed (Cozy Room)
1 Full Bed
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
9
Classic Room, Multiple Beds
1 Full Bed
and 1 Twin Bed
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
11
Family Suite, Multiple Beds
1 Full Bed
and 2 Twin Beds
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
5
Classic Room, 1 Double Bed (With Sofabed)
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomLaptop Workspace
6
Standard Room, 1 Twin Bed
1 Twin Bed
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
12
Deluxe Room, 1 Double Bed
1 Full Bed
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
9
Standard Room, 2 Twin Beds (Cozy Room)
2 Twin Beds
Sleeps 2
194 ft²
Wi-Fi (Free)Private BathroomLaptop Workspace
Guest reviews of Hotel Collingwood BW Signature Collection
7.9
Good
Based on 1,399 verified reviews
Who stays here?
Business
9%
Couple
47%
Family
20%
Group
14%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel Collingwood BW Signature Collection is praised for friendly staff and a convenient setting near the beach and BIC, while heat build‑up in rooms and external or internal noise are recurring concerns that can disturb sleep.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, Hotel Collingwood BW Signature Collection is praised for friendly staff and a convenient setting near the beach and BIC, while heat build‑up in rooms and external or internal noise are recurring concerns that can disturb sleep.
Many like the smart bar and restaurant spaces and often praise cooked-to-order breakfasts. Family-friendly extras such as an indoor pool, jacuzzi, sauna and games room are appreciated but can feel small or chilly. Common drawbacks include a single small, slow lift and paid on-site parking that can be tight, while rooms range from comfortable to dated and often lack air conditioning or safes, with some weak showers noted. Overall, expect a practical, family-leaning base with solid amenities, suited to short seaside breaks if you do not mind some compromises.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the indoor pool, jacuzzi, sauna and games room, along with attractive bar and restaurant areas. Downsides raised repeatedly are the single small, slow lift, the pool or spa feeling small or chilly, and paid on-site parking that can be busy.
Related guest reviews
8
Kathryn
Mar 30, 2025
·
Stayed 1 night
Really liked the hotel and location. Will be going back later in the year. Only criticism was the pool not being open in the morning. Otherwise great hotel with lovely staff! Shame the town is becoming rundown, the low lighting in the shopping area at night made us want to get back to the hotel asap.
Really liked the hotel and location. Will be going back later in the year. Only criticism was the pool not being open in the morning. Otherwise great hotel with lovely staff! Shame the town is becoming rundown, the low lighting in the shopping area at night made us want to get back to the hotel asap.
10
Sallie
Mar 2, 2024
·
Stayed 1 night
Our stay was very nice although very short, the pool was lovely, small and I don't think I woud have liked it if there had been more than the other couple there but luckily there wasn't anyone else. The breakfast was lovely and lots of choise. The only thing I was not happy about was having to pay for parking - my mistake when I asked for parking when I booked it, I assumed parking avalible meant it was free on site - it's not, it's £12.50 for and underground parking area at the back of the hotel which is quite creepy at night for 2 women to be getting there bags out of and trying to find the way into the back entrance of the hotel. Also don't open your boot - it will hit the concrete roof.
Our stay was very nice although very short, the pool was lovely, small and I don't think I woud have liked it if there had been more than the other couple there but luckily there wasn't anyone else. The breakfast was lovely and lots of choise. The only thing I was not happy about was having to pay for parking - my mistake when I asked for parking when I booked it, I assumed parking avalible meant it was free on site - it's not, it's £12.50 for and underground parking area at the back of the hotel which is quite creepy at night for 2 women to be getting there bags out of and trying to find the way into the back entrance of the hotel. Also don't open your boot - it will hit the concrete roof.
8
Palbinder
Aug 12, 2025
·
Stayed 2 nights
The hotel is nice, location is brilliant, car park is very good, brekkie was decent. The only thing I’d say is that the rooms are slightly dated. Don’t expect a new Hilton/marriott type of room. The room was decent enough for 3 people, I’d just say the decor is a little dated but fine for 2 nights. The best thing about the hotel is the pool and access to the outside area if you want a drink and the location!
The hotel is nice, location is brilliant, car park is very good, brekkie was decent. The only thing I’d say is that the rooms are slightly dated. Don’t expect a new Hilton/marriott type of room. The room was decent enough for 3 people, I’d just say the decor is a little dated but fine for 2 nights. The best thing about the hotel is the pool and access to the outside area if you want a drink and the location!
2
Nick
Jul 21, 2025
·
Stayed 1 night
As a seasoned hotel critic, my recent stay at this hotel presented a stark contrast between enticing online imagery and the uncomfortable reality. While the pictures promised a refreshing escape, the experience was far from it. The supposed "swimming pool" was, in truth, rather a small pond, barely offering more than a dip, certainly not suitable for a proper swim or leisurely relaxation. This significant discrepancy was immediately disappointing. However, the most pressing issue, especially given the recent sweltering temperatures over 30 degrees, was the complete absence of air conditioning. The lone fan provided served only to circulate the heat, transforming the room into an oven-like environment that made rest impossible. For a hotel positioning itself as a comfortable retreat, this oversight is frankly unacceptable. On a positive note, I must commend the staff, who were very friendly and did their best under challenging circumstances. Their cordiality was a welcome touch amidst the discomfort. Regrettably, despite its coastal marketing, the hotel offered no sea views either, further diminishing its allure. When combined with the expensive price point, the overall value proposition becomes severely questionable. In conclusion, while the staff's efforts were appreciated, the fundamental lack of essential amenities like a proper pool and air conditioning, coupled with misleading representations and a steep price, makes it difficult to recommend .
As a seasoned hotel critic, my recent stay at this hotel presented a stark contrast between enticing online imagery and the uncomfortable reality. While the pictures promised a refreshing escape, the experience was far from it. The supposed "swimming pool" was, in truth, rather a small pond, barely offering more than a dip, certainly not suitable for a proper swim or leisurely relaxation. This significant discrepancy was immediately disappointing. However, the most pressing issue, especially given the recent sweltering temperatures over 30 degrees, was the complete absence of air conditioning. The lone fan provided served only to circulate the heat, transforming the room into an oven-like environment that made rest impossible. For a hotel positioning itself as a comfortable retreat, this oversight is frankly unacceptable. On a positive note, I must commend the staff, who were very friendly and did their best under challenging circumstances. Their cordiality was a welcome touch amidst the discomfort. Regrettably, despite its coastal marketing, the hotel offered no sea views either, further diminishing its allure. When combined with the expensive price point, the overall value proposition becomes severely questionable. In conclusion, while the staff's efforts were appreciated, the fundamental lack of essential amenities like a proper pool and air conditioning, coupled with misleading representations and a steep price, makes it difficult to recommend .
6
Emily
Feb 22, 2025
·
Stayed 2 nights
Hotel was clean and comfortable, staff were friendly. Breakfast was average and had to pay £10 per night car park charge which we did not know about prior to booking. Spa was nice but there was a really loud noise which stopped it being relaxing
Hotel was clean and comfortable, staff were friendly. Breakfast was average and had to pay £10 per night car park charge which we did not know about prior to booking. Spa was nice but there was a really loud noise which stopped it being relaxing
10
Zoe
Nov 26, 2023
·
Stayed 2 nights
We think we have found our family regular place to visit! We have two young girls so booking the family suite we were not expecting an extra room as part of our main room, the girls loved their bunk bed room with tv! Our room was beautifully decorated and a lovely modern bathroom. They had decorated the hotel in and out like a winter wonderland. The furnishings, reception, bar was very smart! And the breakfast! You choose from a great menu, freshly heated croissants and the Dorset breakfast was Devine! The kids loved the swimming pool, warm jacuzzi and sauna. Had the place to ourselves as a family. I get the impression that there is a lot of love and attention that goes into running this hotel. Anything we asked for was no trouble. Parking is very easy you pay £12 a day but it’s so easy and lots of spaces. The beach is a 10 minute walk and the town with its gorgeous winter gardens is 10 minutes the other way. This hotel is so close to everything. We love Bournemouth and love this hotel - we have already booked for summer and can’t wait!
We think we have found our family regular place to visit! We have two young girls so booking the family suite we were not expecting an extra room as part of our main room, the girls loved their bunk bed room with tv! Our room was beautifully decorated and a lovely modern bathroom. They had decorated the hotel in and out like a winter wonderland. The furnishings, reception, bar was very smart! And the breakfast! You choose from a great menu, freshly heated croissants and the Dorset breakfast was Devine! The kids loved the swimming pool, warm jacuzzi and sauna. Had the place to ourselves as a family. I get the impression that there is a lot of love and attention that goes into running this hotel. Anything we asked for was no trouble. Parking is very easy you pay £12 a day but it’s so easy and lots of spaces. The beach is a 10 minute walk and the town with its gorgeous winter gardens is 10 minutes the other way. This hotel is so close to everything. We love Bournemouth and love this hotel - we have already booked for summer and can’t wait!
10
Chris
May 9, 2023
·
Stayed 3 nights
Lovely hotel, staff were friendly. Bar and restaurant area was really nice and comfortable. Pool, jacuzzi and sauna was nice as well. Location was superb, it's a few minutes away from the pier and beach and about 10 minutes into the main shopping area.
Lovely hotel, staff were friendly. Bar and restaurant area was really nice and comfortable. Pool, jacuzzi and sauna was nice as well. Location was superb, it's a few minutes away from the pier and beach and about 10 minutes into the main shopping area.
6
N K
Jan 6, 2025
·
Stayed 2 nights
Good location, friendly staff, and nice pool, hottub and sauna - although there were no lockers in the spa area. Cleanliness and condition of rooms were not great however. First room I checked into stunk of smoke so I asked for a swap, the second room was boiling hot but there was no ability to change Aircon/heating preferences. So I had to check in to a third room in the end - not ideal after traveling all day and wanting to put your feet up and relax! I was on the third floor and the only available lift in the entire hotel is the slowest I've ever encountered. And I mean ever, in my life. It was faster to walk up 3 stories, but when you have luggage or heading to spa on the bottom floor, you have no choice. Will not choose this hotel again.
Good location, friendly staff, and nice pool, hottub and sauna - although there were no lockers in the spa area. Cleanliness and condition of rooms were not great however. First room I checked into stunk of smoke so I asked for a swap, the second room was boiling hot but there was no ability to change Aircon/heating preferences. So I had to check in to a third room in the end - not ideal after traveling all day and wanting to put your feet up and relax! I was on the third floor and the only available lift in the entire hotel is the slowest I've ever encountered. And I mean ever, in my life. It was faster to walk up 3 stories, but when you have luggage or heading to spa on the bottom floor, you have no choice. Will not choose this hotel again.
6
Edward
Apr 17, 2025
·
Stayed 1 night
Bar area of the property is modern looking and bright. Blonde member of staff in there was very friendly. Breakfast was good, plenty of staff. Nice to have a swimming pool, although not very warm for such a small indoor pool. Requested a travel cot, phoned to check this request had been received which it had but still didn’t have one in the room on arrival. Then provided one unopened, with double bed sized sheets to use with it. The family room is position awfully - up a lift which barely fits a pram and person inside, and then down some stairs, so not ideal at all for families with prams. There is also no bath, again not great for young children, although this is something we probably missed on the room description. You’re directed to the room through a door off the lobby which requires a fob to open, but there is another entrance to the rooms the other side of the reception which is open to the public, so security in that sense isn’t too great. As others have mentioned, you have to pay for parking which runs until midday on checkout, and you can pay for extra if you wish to stay until the afternoon.
Bar area of the property is modern looking and bright. Blonde member of staff in there was very friendly. Breakfast was good, plenty of staff. Nice to have a swimming pool, although not very warm for such a small indoor pool. Requested a travel cot, phoned to check this request had been received which it had but still didn’t have one in the room on arrival. Then provided one unopened, with double bed sized sheets to use with it. The family room is position awfully - up a lift which barely fits a pram and person inside, and then down some stairs, so not ideal at all for families with prams. There is also no bath, again not great for young children, although this is something we probably missed on the room description. You’re directed to the room through a door off the lobby which requires a fob to open, but there is another entrance to the rooms the other side of the reception which is open to the public, so security in that sense isn’t too great. As others have mentioned, you have to pay for parking which runs until midday on checkout, and you can pay for extra if you wish to stay until the afternoon.
10
Rose-Anne
Apr 16, 2025
·
Stayed 2 nights
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe clean rooms and public areas. However, recurring issues include stained pillows, occasional unclean bathrooms or musty smells, an initial uncleaned room, and one report of mould.
Related guest reviews
8
Peter
Nov 3, 2024
·
Stayed 1 night
Very comfortable and clean.
Very comfortable and clean.
6
Emma
Sep 28, 2025
·
Stayed 1 night
The room was 24.4 degrees all night even with the windows open, with them open it meant the room was very loud from people outside. We were at the back of the hotel on 2nd floor and could hear people talking and shouting until 4am! So we didn’t sleep great and the bed wasn’t the comfiest. The shower was good but not the cleanest. The lift was slow and tiny we ended up carrying our pram down the stairs. The pool was nice, the changing area tiny and not good for families though. The staff all very friendly and super helpful that was the best part of the stay.
The room was 24.4 degrees all night even with the windows open, with them open it meant the room was very loud from people outside. We were at the back of the hotel on 2nd floor and could hear people talking and shouting until 4am! So we didn’t sleep great and the bed wasn’t the comfiest. The shower was good but not the cleanest. The lift was slow and tiny we ended up carrying our pram down the stairs. The pool was nice, the changing area tiny and not good for families though. The staff all very friendly and super helpful that was the best part of the stay.
8
Marisa
Nov 4, 2023
·
Stayed 1 night
We enjoyed a clean room, nice health suite, brand new bathroom, laminate flooring instead of carpet. A musty smell pervaded the room the whole time even with open windows. Charges for breakfast are unreasonable and unjustifiable, we went elsewhere for breakfast.
We enjoyed a clean room, nice health suite, brand new bathroom, laminate flooring instead of carpet. A musty smell pervaded the room the whole time even with open windows. Charges for breakfast are unreasonable and unjustifiable, we went elsewhere for breakfast.
4
Sean
Sep 11, 2023
·
Stayed 1 night
Not staying ever again. Our bathroom was full of mould, reported it, and was told they are fully booked and can’t move us and no one had reported it before and that was it
Not staying ever again. Our bathroom was full of mould, reported it, and was told they are fully booked and can’t move us and no one had reported it before and that was it
10
Eric
Oct 3, 2023
·
Stayed 1 night
Restaurant & bar area are gorgeous! Room/bathroom could do with updating but we’re clean.
Restaurant & bar area are gorgeous! Room/bathroom could do with updating but we’re clean.
10
Ryan
Jul 21, 2024
·
Stayed 1 night
Room was excellent and clean, great facilities, well decorated, and nice breakfast. Service was friendly and helpful. Would stay again.
Room was excellent and clean, great facilities, well decorated, and nice breakfast. Service was friendly and helpful. Would stay again.
6
Nikesh
Nov 5, 2023
·
Stayed 1 night
Not clean, carpets dirty
Not clean, carpets dirty
10
KELLY
Jan 3, 2026
·
Stayed 1 night
Good location. Clean cosy room. Very helpful and friendly staff
Good location. Clean cosy room. Very helpful and friendly staff
6
Naveen
Jun 21, 2025
·
Stayed 1 night
Initial room offered had not been cleaned from the previous guests. But manager offered an alternative room quickly which included a room upgrade. Cleaning lady came to update the bed arrangement in this new room and entered the room without knocking. Not the best housekeeping experience. Apart from this, hotel location is great and staff in the bar and reception were friendly and helpful.
Initial room offered had not been cleaned from the previous guests. But manager offered an alternative room quickly which included a room upgrade. Cleaning lady came to update the bed arrangement in this new room and entered the room without knocking. Not the best housekeeping experience. Apart from this, hotel location is great and staff in the bar and reception were friendly and helpful.
6
Debbie
Feb 12, 2024
·
Stayed 1 night
Decor in the reception area, bar and restaurant are very decadent which makes a very nice space and atmosphere, along with the outside seating areas reminded me of abroad holiday hotels. Breakfast was very good. Disappointments: - No warm welcome on arrival and check-in. Surprised that you had to book a time for breakfast & would have liked information on arrival eg. have to request the sauna to be switched on, as well as receiving the leaflet with the key. Very shocked to find extremely stained pillows with no protectors - There was no apology or conversation from the Hotel Manager when he delivered new pillows to our room - Only one of the new pillows was unstained. Leisure facility - No lockers to keep belongings forcing guests to take them into the pool area - No proper seating only a small bench provided, which was being used by guests to keep their belongings. No accessible drinking water (should be a must with a sauna), no clock & beach balls etc & jumping in should not be allowed. Overall stay was pleasant but not relaxing as we had hoped.
Decor in the reception area, bar and restaurant are very decadent which makes a very nice space and atmosphere, along with the outside seating areas reminded me of abroad holiday hotels. Breakfast was very good. Disappointments: - No warm welcome on arrival and check-in. Surprised that you had to book a time for breakfast & would have liked information on arrival eg. have to request the sauna to be switched on, as well as receiving the leaflet with the key. Very shocked to find extremely stained pillows with no protectors - There was no apology or conversation from the Hotel Manager when he delivered new pillows to our room - Only one of the new pillows was unstained. Leisure facility - No lockers to keep belongings forcing guests to take them into the pool area - No proper seating only a small bench provided, which was being used by guests to keep their belongings. No accessible drinking water (should be a must with a sauna), no clock & beach balls etc & jumping in should not be allowed. Overall stay was pleasant but not relaxing as we had hoped.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and nicely decorated, with some family options like bunk beds and occasional sea views, though a few feel small or dated. Frequent gripes include hot, stuffy nights due to no air conditioning, street or hallway noise, weak showers and some rooms lacking safes.
Related guest reviews
8
Palbinder
Aug 12, 2025
·
Stayed 2 nights
The hotel is nice, location is brilliant, car park is very good, brekkie was decent. The only thing I’d say is that the rooms are slightly dated. Don’t expect a new Hilton/marriott type of room. The room was decent enough for 3 people, I’d just say the decor is a little dated but fine for 2 nights. The best thing about the hotel is the pool and access to the outside area if you want a drink and the location!
The hotel is nice, location is brilliant, car park is very good, brekkie was decent. The only thing I’d say is that the rooms are slightly dated. Don’t expect a new Hilton/marriott type of room. The room was decent enough for 3 people, I’d just say the decor is a little dated but fine for 2 nights. The best thing about the hotel is the pool and access to the outside area if you want a drink and the location!
8
Rakesh
Apr 16, 2024
·
Stayed 3 nights
Enjoyed my stay at this hotel. There 4 concerns of why I wouldn’t stay here again. 1. The hill to walk up the hotel is very steep and push a pram up it was painful. 2. The rooms don’t have A/C and get really warm, I can’t imagine what it would be like in the summer time. 3. The hotel only has one lift, the door opens and closes very slow and if the hotel is busy you have to wait ages for it. The lift is very small so very hard to get a pram and two people inside let alone a suitcase too. 4. In the morning blue sacks of fresh linen is left in the corridor so you can’t push a pram through it so I had to move them myself. The positives The staff are so polite and professional. The hotel is clean and food was nice. Breakfast is very nice and by far beats anything from a chain hotel. Room size was big and adequate as advertised Points to think about: We were given a room at the front of the property and the road outside and people loitering outside was noisy and disturbed our baby sleeping. Families with young babies or toddlers should be given a room at the back of the property so it’s quiet. The continental breakfast area is situated by the door that waiters use to take in dirty dishes and take orders to the kitchen. This area became very congested at times with guests waiting for their toast or getting a drink. It may be advised to move it to the wall opposite to not interfere with the waiters/waitress trying to do their job. Overall it was ok.
Enjoyed my stay at this hotel. There 4 concerns of why I wouldn’t stay here again. 1. The hill to walk up the hotel is very steep and push a pram up it was painful. 2. The rooms don’t have A/C and get really warm, I can’t imagine what it would be like in the summer time. 3. The hotel only has one lift, the door opens and closes very slow and if the hotel is busy you have to wait ages for it. The lift is very small so very hard to get a pram and two people inside let alone a suitcase too. 4. In the morning blue sacks of fresh linen is left in the corridor so you can’t push a pram through it so I had to move them myself. The positives The staff are so polite and professional. The hotel is clean and food was nice. Breakfast is very nice and by far beats anything from a chain hotel. Room size was big and adequate as advertised Points to think about: We were given a room at the front of the property and the road outside and people loitering outside was noisy and disturbed our baby sleeping. Families with young babies or toddlers should be given a room at the back of the property so it’s quiet. The continental breakfast area is situated by the door that waiters use to take in dirty dishes and take orders to the kitchen. This area became very congested at times with guests waiting for their toast or getting a drink. It may be advised to move it to the wall opposite to not interfere with the waiters/waitress trying to do their job. Overall it was ok.
8
Samantha
Feb 21, 2024
·
Stayed 1 night
Lovely hotel; friendly staff, lovely decor. Very hot in the rooms even with the radiator turned off, windows open and fan on. Better than being cold in February though certainly and not a deal breaker! Would book again.
Lovely hotel; friendly staff, lovely decor. Very hot in the rooms even with the radiator turned off, windows open and fan on. Better than being cold in February though certainly and not a deal breaker! Would book again.
6
Emma
Sep 28, 2025
·
Stayed 1 night
The room was 24.4 degrees all night even with the windows open, with them open it meant the room was very loud from people outside. We were at the back of the hotel on 2nd floor and could hear people talking and shouting until 4am! So we didn’t sleep great and the bed wasn’t the comfiest. The shower was good but not the cleanest. The lift was slow and tiny we ended up carrying our pram down the stairs. The pool was nice, the changing area tiny and not good for families though. The staff all very friendly and super helpful that was the best part of the stay.
The room was 24.4 degrees all night even with the windows open, with them open it meant the room was very loud from people outside. We were at the back of the hotel on 2nd floor and could hear people talking and shouting until 4am! So we didn’t sleep great and the bed wasn’t the comfiest. The shower was good but not the cleanest. The lift was slow and tiny we ended up carrying our pram down the stairs. The pool was nice, the changing area tiny and not good for families though. The staff all very friendly and super helpful that was the best part of the stay.
8
Hayley
Jun 26, 2023
·
Stayed 2 nights
Our stay was quite good - we started with a warm room but found a large fan in the wardrobe which helped. We then couldn't turn the heated towel rail off in the bathroom which made it unbearable as the temps were 26-28 outside. Someone came in and turned it off the next day and it was much more comfortable in the room. Our last night was a noisy one - one of the residents decided to congregate with his mates in the car park behind our room on their e-scooters, plus car stereos blaring at gone 11 (we had a little one sleeping) ... which took a while for the hotel to resolve, but we got there in the end. Otherwise, lovely room, great location and would go back.
Our stay was quite good - we started with a warm room but found a large fan in the wardrobe which helped. We then couldn't turn the heated towel rail off in the bathroom which made it unbearable as the temps were 26-28 outside. Someone came in and turned it off the next day and it was much more comfortable in the room. Our last night was a noisy one - one of the residents decided to congregate with his mates in the car park behind our room on their e-scooters, plus car stereos blaring at gone 11 (we had a little one sleeping) ... which took a while for the hotel to resolve, but we got there in the end. Otherwise, lovely room, great location and would go back.
8
Wes
Aug 21, 2023
·
Stayed 1 night
Beds were very comfortable and had a quiet room. Would be nice if the windows could open a bit more for some air flow, a bit warm and stuffy. Pool, Jacuzzi and Sauna all very nice. Family friendly. Only issue was towel hanger in bathroom fell off when put a small towel on it, and a light was out in the desk lamp overhead. Everything else was as advertised.
Beds were very comfortable and had a quiet room. Would be nice if the windows could open a bit more for some air flow, a bit warm and stuffy. Pool, Jacuzzi and Sauna all very nice. Family friendly. Only issue was towel hanger in bathroom fell off when put a small towel on it, and a light was out in the desk lamp overhead. Everything else was as advertised.
10
Lorna
Jan 12, 2025
·
Stayed 1 night
Great stay. We had a family room. The hotel staff were friendly and very helpful. The kids loved the bunk beds and use of the pool. Breakfast was excellent. We'd stay again
Great stay. We had a family room. The hotel staff were friendly and very helpful. The kids loved the bunk beds and use of the pool. Breakfast was excellent. We'd stay again
4
Deborah
Oct 6, 2023
·
Stayed 1 night
The room was fine but extremely noisy outside on the street, so neither of us slept well.
The room was fine but extremely noisy outside on the street, so neither of us slept well.
6
Ben
Aug 23, 2023
·
Stayed 1 night
Nice staff and good food in restaurant, our family room was decent but on the main road and very loud. In the room there was no safe and the bed was on its last legs and shower was very weak.
Nice staff and good food in restaurant, our family room was decent but on the main road and very loud. In the room there was no safe and the bed was on its last legs and shower was very weak.
10
Smita
Aug 23, 2024
·
Stayed 2 nights
The room we initially had was on the smaller side considering how much we paid for the room and there were two adults and a toddler. It also was really hot with a broken AC unit. We tried to get through the first night but unfortunately all of us struggled to sleep. The next morning we spoke to the lady on the reception who was kind enough to offer us an alternative room on a higher level, the room was a lot more spacious and had a sea view. Besides the issues with the room, the hotel itself is lovely, perfectly located with super friendly staff and alternative leisure activities if you don’t fancy the sea side. Sita working at the bar was amazing with our three year old and the food was faultless. Would definitely book again.
The room we initially had was on the smaller side considering how much we paid for the room and there were two adults and a toddler. It also was really hot with a broken AC unit. We tried to get through the first night but unfortunately all of us struggled to sleep. The next morning we spoke to the lady on the reception who was kind enough to offer us an alternative room on a higher level, the room was a lot more spacious and had a sea view. Besides the issues with the room, the hotel itself is lovely, perfectly located with super friendly staff and alternative leisure activities if you don’t fancy the sea side. Sita working at the bar was amazing with our three year old and the food was faultless. Would definitely book again.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, with quick room changes or upgrades when issues arise. Occasional lapses include slow or unwelcoming reception or bar service and a housekeeping misstep entering without knocking.
Related guest reviews
10
Audrey
Feb 15, 2023
·
Stayed 1 night
The hotel was beautifully presented and very clean. The rooms were tastefully decorated and the beds very comfortable. The only let down was the efficiency and attentiveness of the staff. The bar service was very slow and we waited almost an hour for our menus/drinks when we ate in the restaurant (despite having made an advance reservation). However we were not in a rush and so it didnt ruin our evening. The reception was straight and efficient but lacked that warm welcome perhap you come to expect. But all that being said it is a fabulous hotel in a fabulous location and we look forward to our next visit.
The hotel was beautifully presented and very clean. The rooms were tastefully decorated and the beds very comfortable. The only let down was the efficiency and attentiveness of the staff. The bar service was very slow and we waited almost an hour for our menus/drinks when we ate in the restaurant (despite having made an advance reservation). However we were not in a rush and so it didnt ruin our evening. The reception was straight and efficient but lacked that warm welcome perhap you come to expect. But all that being said it is a fabulous hotel in a fabulous location and we look forward to our next visit.
8
Nehsa
Jul 20, 2025
·
Stayed 1 night
Lovely hotel with great friendly staff (in the bar and restaurant especially!) think it’s so good when they provide so many games and things to do including bingo night which was a lot of fun! Breakfast was fantastic and rooms lovely. Only issue we had was it’s really noisy outside with cars constantly passing horning and revving and the velux windows don’t shut! Otherwise the hotel itself is really quiet. Thanks for a great stay!
Lovely hotel with great friendly staff (in the bar and restaurant especially!) think it’s so good when they provide so many games and things to do including bingo night which was a lot of fun! Breakfast was fantastic and rooms lovely. Only issue we had was it’s really noisy outside with cars constantly passing horning and revving and the velux windows don’t shut! Otherwise the hotel itself is really quiet. Thanks for a great stay!
8
Victoria
Apr 17, 2023
·
Stayed 1 night
Lovely hotel, the staff were fantastic, all the team we spoke to were great, everyone from the team at breakfast to the maintenance man to the bedroom cleaners were so friendly and helpful. The room was clean and tidy and comfortable to stay. Only one small thing that let it down was a beeping alarm was going off all night, when reported it to the reception it still wasn't sorted
Lovely hotel, the staff were fantastic, all the team we spoke to were great, everyone from the team at breakfast to the maintenance man to the bedroom cleaners were so friendly and helpful. The room was clean and tidy and comfortable to stay. Only one small thing that let it down was a beeping alarm was going off all night, when reported it to the reception it still wasn't sorted
10
Ryan
Jul 21, 2024
·
Stayed 1 night
Room was excellent and clean, great facilities, well decorated, and nice breakfast. Service was friendly and helpful. Would stay again.
Room was excellent and clean, great facilities, well decorated, and nice breakfast. Service was friendly and helpful. Would stay again.
10
Mike
Dec 11, 2022
·
Stayed 2 nights
We’ve stayed here before and love the location,staff and hotel. It’s very clean and tidy and rooms are above excellent for the price. Yes there are other hotels around the area but the Hotel Collingwood is above the rest.
We’ve stayed here before and love the location,staff and hotel. It’s very clean and tidy and rooms are above excellent for the price. Yes there are other hotels around the area but the Hotel Collingwood is above the rest.
10
KELLY
Jan 3, 2026
·
Stayed 1 night
Good location. Clean cosy room. Very helpful and friendly staff
Good location. Clean cosy room. Very helpful and friendly staff
6
Naveen
Jun 21, 2025
·
Stayed 1 night
Initial room offered had not been cleaned from the previous guests. But manager offered an alternative room quickly which included a room upgrade. Cleaning lady came to update the bed arrangement in this new room and entered the room without knocking. Not the best housekeeping experience. Apart from this, hotel location is great and staff in the bar and reception were friendly and helpful.
Initial room offered had not been cleaned from the previous guests. But manager offered an alternative room quickly which included a room upgrade. Cleaning lady came to update the bed arrangement in this new room and entered the room without knocking. Not the best housekeeping experience. Apart from this, hotel location is great and staff in the bar and reception were friendly and helpful.
6
Gillian
Jun 15, 2025
·
Stayed 1 night
They don’t tell you until you go down to reception to ask why no hot water, that you have to run the tap / shower for at least 10 minutes. Considering the eco efforts made by the hotel this seems crazy. Receptionist was not very helpful when asked where the car park was so we had to find it ourselves and when we finally arrived to check-in she did not acknowledge us for several minutes while “working on the computer”. Quite rude. Breakfast was disappointing. We arrived shortly after it opened expecting a lovely freshly cooked breakfast as promised. We had watery scrambled egg, rock hard sausage and greasy hash brown. Huge queue for toaster & coffee needs to be solved.
They don’t tell you until you go down to reception to ask why no hot water, that you have to run the tap / shower for at least 10 minutes. Considering the eco efforts made by the hotel this seems crazy. Receptionist was not very helpful when asked where the car park was so we had to find it ourselves and when we finally arrived to check-in she did not acknowledge us for several minutes while “working on the computer”. Quite rude. Breakfast was disappointing. We arrived shortly after it opened expecting a lovely freshly cooked breakfast as promised. We had watery scrambled egg, rock hard sausage and greasy hash brown. Huge queue for toaster & coffee needs to be solved.
10
Smita
Aug 23, 2024
·
Stayed 2 nights
The room we initially had was on the smaller side considering how much we paid for the room and there were two adults and a toddler. It also was really hot with a broken AC unit. We tried to get through the first night but unfortunately all of us struggled to sleep. The next morning we spoke to the lady on the reception who was kind enough to offer us an alternative room on a higher level, the room was a lot more spacious and had a sea view. Besides the issues with the room, the hotel itself is lovely, perfectly located with super friendly staff and alternative leisure activities if you don’t fancy the sea side. Sita working at the bar was amazing with our three year old and the food was faultless. Would definitely book again.
The room we initially had was on the smaller side considering how much we paid for the room and there were two adults and a toddler. It also was really hot with a broken AC unit. We tried to get through the first night but unfortunately all of us struggled to sleep. The next morning we spoke to the lady on the reception who was kind enough to offer us an alternative room on a higher level, the room was a lot more spacious and had a sea view. Besides the issues with the room, the hotel itself is lovely, perfectly located with super friendly staff and alternative leisure activities if you don’t fancy the sea side. Sita working at the bar was amazing with our three year old and the food was faultless. Would definitely book again.
10
Rose-Anne
Apr 16, 2025
·
Stayed 2 nights
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
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AI-generated summary based on recent guest reviews
Location
Convenient for the beach, BIC and town, with restaurants and shops nearby and easy walking distance. Several note the steep uphill walk back and some street noise or an area that can feel rundown or uneasy at night.
Related guest reviews
8
Susan
Dec 4, 2022
·
Stayed 1 night
Stayed for one night to go to concert at BIC, location was perfect for this. Room was small but perfectly adequate and comfortable, nice bathroom. No issues with cleanliness. Good breakfast and service friendly and efficient.
Stayed for one night to go to concert at BIC, location was perfect for this. Room was small but perfectly adequate and comfortable, nice bathroom. No issues with cleanliness. Good breakfast and service friendly and efficient.
8
Kathryn
Mar 30, 2025
·
Stayed 1 night
Really liked the hotel and location. Will be going back later in the year. Only criticism was the pool not being open in the morning. Otherwise great hotel with lovely staff! Shame the town is becoming rundown, the low lighting in the shopping area at night made us want to get back to the hotel asap.
Really liked the hotel and location. Will be going back later in the year. Only criticism was the pool not being open in the morning. Otherwise great hotel with lovely staff! Shame the town is becoming rundown, the low lighting in the shopping area at night made us want to get back to the hotel asap.
10
Navid
Feb 15, 2025
·
Stayed 1 night
Perfect location, just a short walk from the beach and town centre. The staff are very friendly and welcoming, making the stay enjoyable. Rooms are clean, comfortable, and well equipped, with great amenities like an indoor pool. The breakfast was good, the overall experience is excellen.
Perfect location, just a short walk from the beach and town centre. The staff are very friendly and welcoming, making the stay enjoyable. Rooms are clean, comfortable, and well equipped, with great amenities like an indoor pool. The breakfast was good, the overall experience is excellen.
10
Stephen
Nov 17, 2024
·
Stayed 1 night
We stayed for a Graduation which was opposite hotel so very convenient. Chargeable car park at rear of hotel was handy. Great fresh cooked to order breakfast. We didn’t eat in the restaurant in evenings but did have a drink in the bar that was nice stylish decorated. Good choice hotel that’s a short walk into town (although a hill to walk up on way back). Nice rooms . Would stay again infact it’s our second stay here.
We stayed for a Graduation which was opposite hotel so very convenient. Chargeable car park at rear of hotel was handy. Great fresh cooked to order breakfast. We didn’t eat in the restaurant in evenings but did have a drink in the bar that was nice stylish decorated. Good choice hotel that’s a short walk into town (although a hill to walk up on way back). Nice rooms . Would stay again infact it’s our second stay here.
10
John
Apr 15, 2025
·
Stayed 1 night
A quiet respectable hotel a few minutes from town shopping, restaurants, entertainment and Seaside. Lovely bar and restaurant area with efficient friendly staff.
A quiet respectable hotel a few minutes from town shopping, restaurants, entertainment and Seaside. Lovely bar and restaurant area with efficient friendly staff.
8
Mike
Dec 21, 2024
·
Stayed 1 night
Nice hotel. Smaller than I expected. Convenient to walk to shops (and Christmas Market) and the main pier. Would stay again.
Nice hotel. Smaller than I expected. Convenient to walk to shops (and Christmas Market) and the main pier. Would stay again.
8
Bianca
Dec 7, 2024
·
Stayed 3 nights
Very handy for beach and town centre. Shops and restaurants nearby. Helpful staff.
Very handy for beach and town centre. Shops and restaurants nearby. Helpful staff.
8
Yvonne
Dec 6, 2023
·
Stayed 3 nights
So close to the water , but the streets behind the building appear very scary at night.
So close to the water , but the streets behind the building appear very scary at night.
6
Ana
Aug 26, 2024
·
Stayed 1 night
Only good thing is the location of the hotel ! Walking distance to the beach and town centre !
Only good thing is the location of the hotel ! Walking distance to the beach and town centre !
10
ANN
Dec 17, 2022
·
Stayed 1 night
Just stayed one night as went to a concert at BIC. Good location for BIC and bars and restaurants very nearby. Stayed at Collingwood Hotel many times some years ago, but been updated very tastefully…and the Christmas decorations were beautiful.
Just stayed one night as went to a concert at BIC. Good location for BIC and bars and restaurants very nearby. Stayed at Collingwood Hotel many times some years ago, but been updated very tastefully…and the Christmas decorations were beautiful.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and choice, with cooked-to-order options and enjoyable dinners on site. Some report inconsistency—occasional poor items, queues for the toaster or coffee, and slow bar or restaurant service.
Related guest reviews
10
lis
Dec 5, 2022
·
Stayed 1 night
This little hotel was SO faboulos, and decorated for Christmas with great taste. Rooms were spacious, clean and very confortable. A special breakfast expierience, where you order, what you want from the waiter, and only basics on the buffet. Great! And the coffee - delicious.
This little hotel was SO faboulos, and decorated for Christmas with great taste. Rooms were spacious, clean and very confortable. A special breakfast expierience, where you order, what you want from the waiter, and only basics on the buffet. Great! And the coffee - delicious.
10
Audrey
Feb 15, 2023
·
Stayed 1 night
The hotel was beautifully presented and very clean. The rooms were tastefully decorated and the beds very comfortable. The only let down was the efficiency and attentiveness of the staff. The bar service was very slow and we waited almost an hour for our menus/drinks when we ate in the restaurant (despite having made an advance reservation). However we were not in a rush and so it didnt ruin our evening. The reception was straight and efficient but lacked that warm welcome perhap you come to expect. But all that being said it is a fabulous hotel in a fabulous location and we look forward to our next visit.
The hotel was beautifully presented and very clean. The rooms were tastefully decorated and the beds very comfortable. The only let down was the efficiency and attentiveness of the staff. The bar service was very slow and we waited almost an hour for our menus/drinks when we ate in the restaurant (despite having made an advance reservation). However we were not in a rush and so it didnt ruin our evening. The reception was straight and efficient but lacked that warm welcome perhap you come to expect. But all that being said it is a fabulous hotel in a fabulous location and we look forward to our next visit.
10
Kirsty
Oct 25, 2023
·
Stayed 2 nights
We had a great stay. The hotel is lovely; nicely decorated, excellent facilities, very convenient, great food and friendly staff. What more could you ask for!
We had a great stay. The hotel is lovely; nicely decorated, excellent facilities, very convenient, great food and friendly staff. What more could you ask for!
6
Gregory
Nov 25, 2023
·
Stayed 2 nights
We stayed two nights Sat and Sunday, Saturday night was loud (must have had a party on) we could hear thumping from what was probably the music and the guests were shouting and slamming the doors regularly till about 01:00. In our room we could hear a either a extractor fan or a air con unit all night (not constantly but regularly) The Sunday morning breakfast was very busy but the staff were fantastic and the food was well cooked and tasty, unfortunately Mondays breakfast wasn’t the black pudding and the hash brown was rock hard and overcooked but the rest of the breakfast was good. My partner had the pancakes which said came with bacon but it didn’t and we didn’t see anyone till we had eaten our food. The property is close to the seafront and close to the town centre (on top of a steep hill) Woulds’t say it was a”signature” collection hotel as a few things were needed, most hotels we’ve visited have a pen and paper or tissues n the room this didn't. Found a fake fingernail in one of the draws, the walls and carpet in room had a few stains. The double glazing wasn’t the best could hear the banging of the bins from the kitchen in the evening. Didn’t get time to use the pool area so can’t comment on that. Probably wouldn’t stay here again if was in the area lots of other hotels in the area.
We stayed two nights Sat and Sunday, Saturday night was loud (must have had a party on) we could hear thumping from what was probably the music and the guests were shouting and slamming the doors regularly till about 01:00. In our room we could hear a either a extractor fan or a air con unit all night (not constantly but regularly) The Sunday morning breakfast was very busy but the staff were fantastic and the food was well cooked and tasty, unfortunately Mondays breakfast wasn’t the black pudding and the hash brown was rock hard and overcooked but the rest of the breakfast was good. My partner had the pancakes which said came with bacon but it didn’t and we didn’t see anyone till we had eaten our food. The property is close to the seafront and close to the town centre (on top of a steep hill) Woulds’t say it was a”signature” collection hotel as a few things were needed, most hotels we’ve visited have a pen and paper or tissues n the room this didn't. Found a fake fingernail in one of the draws, the walls and carpet in room had a few stains. The double glazing wasn’t the best could hear the banging of the bins from the kitchen in the evening. Didn’t get time to use the pool area so can’t comment on that. Probably wouldn’t stay here again if was in the area lots of other hotels in the area.
6
Emily
Feb 22, 2025
·
Stayed 2 nights
Hotel was clean and comfortable, staff were friendly. Breakfast was average and had to pay £10 per night car park charge which we did not know about prior to booking. Spa was nice but there was a really loud noise which stopped it being relaxing
Hotel was clean and comfortable, staff were friendly. Breakfast was average and had to pay £10 per night car park charge which we did not know about prior to booking. Spa was nice but there was a really loud noise which stopped it being relaxing
10
David
Feb 10, 2025
·
Stayed 3 nights
Good location, well maintained with good breakfast options including gluten free bread
Good location, well maintained with good breakfast options including gluten free bread
10
Roger
Aug 30, 2024
·
Stayed 1 night
Breakfast was superb best one that we have had in any hotel that we have stayed at
Breakfast was superb best one that we have had in any hotel that we have stayed at
6
Gillian
Jun 15, 2025
·
Stayed 1 night
They don’t tell you until you go down to reception to ask why no hot water, that you have to run the tap / shower for at least 10 minutes. Considering the eco efforts made by the hotel this seems crazy. Receptionist was not very helpful when asked where the car park was so we had to find it ourselves and when we finally arrived to check-in she did not acknowledge us for several minutes while “working on the computer”. Quite rude. Breakfast was disappointing. We arrived shortly after it opened expecting a lovely freshly cooked breakfast as promised. We had watery scrambled egg, rock hard sausage and greasy hash brown. Huge queue for toaster & coffee needs to be solved.
They don’t tell you until you go down to reception to ask why no hot water, that you have to run the tap / shower for at least 10 minutes. Considering the eco efforts made by the hotel this seems crazy. Receptionist was not very helpful when asked where the car park was so we had to find it ourselves and when we finally arrived to check-in she did not acknowledge us for several minutes while “working on the computer”. Quite rude. Breakfast was disappointing. We arrived shortly after it opened expecting a lovely freshly cooked breakfast as promised. We had watery scrambled egg, rock hard sausage and greasy hash brown. Huge queue for toaster & coffee needs to be solved.
10
Rose-Anne
Apr 16, 2025
·
Stayed 2 nights
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
10
Ekaterina
Mar 27, 2025
·
Stayed 5 nights
We stayed in march with a 15 month old baby. Room was very good, we had one bed next to the wall, so baby was safe not to fall out. Excellent location of the hotel, quiet nights, good food choices for the dinner (steak and burger were especially delicious), also it was quiet during dinner times at both bar and restaurant areas. Water in the main swimming pool was too cold for the baby to go in, but we enjoyed jacuzzi bath. Also our baby had fun watching us play table tennis, American pool and table football. The only downside to mention is our room seemed a bit humid, probably due to some proximity to the sauna. We stayed 5 nights and interacted with different staff members, everyone were extremely polite, friendly and very helpful. Overall it was a very pleasant, relaxing stay, that we enjoyed.
We stayed in march with a 15 month old baby. Room was very good, we had one bed next to the wall, so baby was safe not to fall out. Excellent location of the hotel, quiet nights, good food choices for the dinner (steak and burger were especially delicious), also it was quiet during dinner times at both bar and restaurant areas. Water in the main swimming pool was too cold for the baby to go in, but we enjoyed jacuzzi bath. Also our baby had fun watching us play table tennis, American pool and table football. The only downside to mention is our room seemed a bit humid, probably due to some proximity to the sauna. We stayed 5 nights and interacted with different staff members, everyone were extremely polite, friendly and very helpful. Overall it was a very pleasant, relaxing stay, that we enjoyed.
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AI-generated summary based on recent guest reviews
10
William
4 weeks ago
·
Stayed 1 night
Lovely stay and great - free - pool with Sauna. Only wrinkle - and I may not have read things properly - but unexpected £12.50 car park charge. Consequently made sure to stay parked there (after asking) whilst we went to the beach the next day before driving home.
Lovely stay and great - free - pool with Sauna. Only wrinkle - and I may not have read things properly - but unexpected £12.50 car park charge. Consequently made sure to stay parked there (after asking) whilst we went to the beach the next day before driving home.
8
Jeff
4 weeks ago
·
Stayed 4 nights
Clean rooms beautiful decor all around hotel. Friendly staff and great breakfast with plenty of choice. Good position to access Bournemouth
Clean rooms beautiful decor all around hotel. Friendly staff and great breakfast with plenty of choice. Good position to access Bournemouth
8
David
Sep 7, 2026
·
Stayed 7 nights
Room was comfortable and a good size; staff were invariably very friendly and helpful. Good location if you can walk uphill on return journey.
Room was comfortable and a good size; staff were invariably very friendly and helpful. Good location if you can walk uphill on return journey.
8
Michelle
Sep 1, 2026
·
Stayed 2 nights
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2
David
Jul 26, 2026
·
Stayed 4 nights
Our double room was no more than 8 feet wide with only one window that opened no more than 6 inches. Our room was overwhelmingly hot. It was the worst room I have had in all my years of adult holidaying. I was unable to sleep longer than 4 hours each day over the 4 days we were there. The fan that was provided was a help but in a room so small the noise from it prevented me from being able to relax. The positives. It was clean, the bathroom was a decent size and came with a good size shower tray and good shower. The bar staff though sometimes absent were close by and were helpful, polite and obliging. Our room was a big disappointment and certainly not good value for money. If this is a typical example of room size I would not stay there again.
Our double room was no more than 8 feet wide with only one window that opened no more than 6 inches. Our room was overwhelmingly hot. It was the worst room I have had in all my years of adult holidaying. I was unable to sleep longer than 4 hours each day over the 4 days we were there. The fan that was provided was a help but in a room so small the noise from it prevented me from being able to relax. The positives. It was clean, the bathroom was a decent size and came with a good size shower tray and good shower. The bar staff though sometimes absent were close by and were helpful, polite and obliging. Our room was a big disappointment and certainly not good value for money. If this is a typical example of room size I would not stay there again.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:30
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hotel Collingwood BW Signature Collection
Is parking available at the property?
Yes, self-parking is available on-site for a fee of GBP 12.50 per night. Please note that parking is limited and height restrictions apply.
Is breakfast offered at the hotel?
Yes, a full breakfast is available daily from 8:00 AM to 10:00 AM for a fee of approximately GBP 15.00 for adults and GBP 8.00 for children.
Does the hotel allow pets?
Yes, the property allows pets in specific rooms only, with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Late check-out is available for a fee of GBP 30.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Bournemouth, just a 3-minute walk from Bournemouth International Centre and a 6-minute walk from Bournemouth Beach. It is also close to other attractions such as the Bournemouth Lower Gardens and the Oceanarium.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool, which is accessible from 10:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Bournemouth trip?
What do room rates typically cost at Hotel Collingwood BW Signature Collection in Bournemouth right now?
Over the next 60–90 days, room rates at Hotel Collingwood BW Signature Collection in Bournemouth typically land around $78 a night for two guests, ranging from $64 to $106 on peak dates.
When is the best time to visit Hotel Collingwood BW Signature Collection in Bournemouth to avoid crowds?
August is the busiest month at Hotel Collingwood BW Signature Collection in Bournemouth, while February is the quietest. Plan for lower crowds and easier availability in late winter if you prefer a calmer stay.
What kind of neighbourhood and attractions are near Hotel Collingwood BW Signature Collection in Bournemouth?
Set in Bournemouth, Christchurch and Poole, Hotel Collingwood BW Signature Collection in Bournemouth is a short walk from Bournemouth Beach, the Bournemouth International Centre and the Oceanarium, making it a good pick for couples and families. The hotel also suits guests drawn to Beach / Coast and Family activities.
Which month has the lowest room rates at Hotel Collingwood BW Signature Collection in Bournemouth?
October is the cheapest month to stay at Hotel Collingwood BW Signature Collection in Bournemouth, averaging $112 a night; July is the priciest at $204. October’s lower rates come even though February is the quietest month for crowds.
How do Hotel Collingwood BW Signature Collection rates compare with other hotels in Bournemouth?
Hotel Collingwood BW Signature Collection in Bournemouth is cheaper than 1 of 14 comparable hotels nearby, with a typical median of $133 a night versus about $94 for peers.
How does the nightly price at Hotel Collingwood BW Signature Collection in Bournemouth compare to recent weeks?
The current price at Hotel Collingwood BW Signature Collection in Bournemouth is $80 per night for 2 guests, which is low for this hotel: about 50% below its $156 average over the last 60 days. Most nights over that period fell between $96 and $250.
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 118.2268087013397USD
- 2026-10-20: 96.33135059019469USD
- 2026-10-21: 83.8232111505432USD
- 2026-10-22: 77.19163161575317USD
- 2026-10-23: 83.85990999032592USD
- 2026-10-24: 108.68682046220397USD
- 2026-10-25: 74.71513542164611USD
- 2026-10-26: 85.23178136759948USD
- 2026-10-27: 74.79117521246337USD
- 2026-10-28: 73.07275118458557USD
- 2026-10-29: 77.338828849411USD
- 2026-10-30: 91.39588677177429USD
- 2026-10-31: 91.39588677177429USD
- 2026-11-01: 70.28531953864288USD
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- 2026-11-17: 70.28531953864288USD
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- 2026-11-19: 70.29530654816436USD
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- 2026-11-21: 103.34489048657225USD
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- 2026-11-23: 66.78853659997559USD
- 2026-11-24: 66.78853659997559USD
- 2026-11-25: 73.81207205639647USD
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- 2026-11-29: 66.78853659997559USD
- 2026-11-30: 70.29530654816436USD
- 2026-12-01: 70.28531953864288USD
- 2026-12-02: 70.28531953864288USD
- 2026-12-03: 70.28531953864288USD
- 2026-12-04: 123.01679394099425USD
- 2026-12-05: 105.4629402541809USD
- 2026-12-06: 66.78853659997559USD
- 2026-12-07: 77.34881585893248USD
- 2026-12-08: 77.338828849411USD
- 2026-12-09: 77.338828849411USD
- 2026-12-10: 77.338828849411USD
- 2026-12-11: 84.35236874578857USD
- 2026-12-12: 91.39588677177429USD
- 2026-12-13: 77.338828849411USD
- 2026-12-14: 77.34881585893248USD
- 2026-12-15: 77.338828849411USD
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- 2026-12-17: 77.338828849411USD
- 2026-12-18: 84.35236874578857USD
- 2026-12-19: 91.40588233181762USD
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: GBP 50 per stay
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 10:00 AM to 9 PM.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children
- Uncovered self parking fee: GBP 12.50 per night
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 30
- Refrigerator fee: GBP 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Banquet Facilities
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Beach (Nearby)
Pool Indoor
Outdoor heated pool
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Table Tennis
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Spa & Wellness Centre
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi