Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately AED 100 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Complimentary area shuttle services are available to nearby attractions such as the beach or shopping center.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

What is the location of the property in relation to key landmarks?

The hotel is located in Dubai's Trade Center, within a 5-minute drive of Dubai Mall and City Walk, and approximately 2 miles from Burj Khalifa and Museum of the Future.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AED 168.75 per night, subject to availability and advance request.

Four Points by Sheraton Sheikh Zayed Road, Dubai

Average nightly price at Four Points by Sheraton Sheikh Zayed Road by month, last 12 months (USD)
Month	Average price
January	US$244
February	US$205
March	US$123
April	US$135
May	US$88
June	US$58
July	US$54
August	US$63
September	US$96
October	US$211
November	US$306
December	US$236

What guests think

Across the reviews, Four Points by Sheraton Sheikh Zayed Road stands out for its central location near the metro, friendly staff, and spacious rooms with views, alongside a popular Level 43 rooftop bar and a small rooftop pool.

Breakfast and the on-site venues receive frequent praise, though some guests found the morning area crowded or wished for more variety. Common frustrations include long waits for the four elevators and occasional closures or refurbishments affecting the rooftop terrace or bar. Overall, it suits travellers who value convenience and a lively, high-rise setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Level 43 rooftop bar and views are a highlight; the rooftop pool is small but appreciated. Several reviews noted long elevator waits and occasional closures or refurbishments affecting the rooftop terrace/bar.

Related guest reviews

6

Bahram

25 Feb 2025

·

Stayed 7 nights

The Hotel only has 4 small elevators and the wait is too long! Also, there was an extra charge of tourism per day that we didn't know when we booked our hotel!

8

Peggy

14 Nov 2025

·

Stayed 8 nights

The view from the roof top was exceptional scenic with good tapas. Only the breakfast should have more variety of choices.

10

Jose

27 Nov 2024

·

Stayed 3 nights

Great and fantastic service provided by all staff members. We stayed in a business suite with formal living room and kitchen area. I liked this space as you could have family in different areas of the room without feeling crowded. The bathroom is nice with bathtub and shower, though the floor can get wet if not careful due to the bathtub glass "door" that lets out water. Comfortable beds, pillows could be more firm but that is my preference. I didn't use the balcony space but you have a view towards the main road and the housing towards the sea. The gym was great with a lot of equipment and a sauna- I liked the views and watching the sunrise. The restaurant has good food too and complimentary flavoured water near the entrance. Overall, I enjoyed my stay and would stay here again. Also, I didn't use it but it looks easy to get to the hotel from the airport uing the metro.

8

Jose

24 Jan 2025

·

Stayed 3 nights

Ótima localização, bom café da manhã, quarto espaçoso para família, único problema é os elevadores, me parecem insuficientes para o volume de hóspedes. Tem um rooftop bem legal.

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10

Stephan

24 Aug 2025

·

Stayed 1 night

The hotel staff is as pleasant as ever - however one of the Four Points’ jewels, the 43 Floor bar is currently closed for refurbishment. What a pity - I had been looking forward to marvel at Burj Khalifa at sunset . . .

10

Gregory

20 Nov 2025

·

Stayed 2 nights

Très bel hôtel. Chambres très confortables. Petit dejeuner très bon et très varié. Personnel attentif. Le restaurant bar du 43eme étage est à voir, avec superbe vue sur Dubai. J'y reviendrai.

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10

Michael

26 Apr 2025

·

Stayed 7 nights

Gut gelegen, alles top erreichbar. Schöne Rooftop Bar

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10

Gerard

26 May 2025

·

Stayed 6 nights

Nice hotel with great service and well appointed rooms. The rooms are spacious and comfortable. A great feature was the onsite coffee - tea bar with space to work and meet colleagues. The roof top pool and bar were also great features. Enjoyed my stay and definitely recommend this hotel.

10

Robert

25 Jul 2025

·

Stayed 3 nights

Very good situation, between Burj Khalifa and the museum of Future, on the main road in the center of the action. The roof top wasn'T open, so no pictures from the top, and no pool possible.

8

Luis

5 Sept 2025

·

Stayed 2 nights

Terrace on the top floor is CLOSED

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Cleanliness

Guests consistently describe the hotel and rooms as very clean, with attentive housekeeping.

Related guest reviews

10

Mohammad

13 Mar 2024

·

Stayed 2 nights

Good service, very clean, and very helpful staff

10

Kashif

20 Jun 2023

·

Stayed 6 nights

Property is kept absolutely clean. Staff is courteous, efficient and helpful. Location of this hotel is extremely convenient.

10

Bertrand

16 Feb 2026

·

Stayed 3 nights

Chambre tres propre. Equipe aux petits soins. Nous avons apprecié notre sejour.

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10

Regina

12 Jun 2023

·

Stayed 4 nights

Hotel é bem localizado, opções de restaurantes, mercado, lojinhas, etc Os quartos são amplos, limpos, os funcionários são prestativos. Com certeza me hospedaria novamente nesse hotel.

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10

Rachel

24 Feb 2026

·

Stayed 2 nights

Massive, clean room with a comfortable bed. Was given a free upgrade which I was very happy about! Staff were very friendly and helpful. Great location 5 min walk from the metro.

10

Adjrabe

2 Jan 2026

·

Stayed 14 nights

Chambre impeccable et entretenue quotidiennement et très propre le personnel accueillant et très souriant ce fut un beau séjour

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10

Celene

30 Aug 2025

·

Stayed 4 nights

Hotel incrível, confortável, espaçoso, limpo. Atendimento excelente.

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8

Zainab

9 Nov 2025

·

Stayed 5 nights

Very good staff very freindly also clean

10

Zulfikar

8 Sept 2025

·

Stayed 5 nights

The room was quite nice and clean. Staff were amazing.

10

Fisnik

23 Oct 2023

·

Stayed 5 nights

Wir wurden sehr herzlich empfangen. Hatte noch nie so ein sauberes Hotel. Das Zimmer wurde täglich Gründlich geputz Personal super freundlich und sie haben wirklich ihren Job sehr gut gemacht. Die Aussicht aus dem Balkon war fantastisch mit Blick auf Burj Khalifa. Die Bedienung im Restaurant neben dem Eingang war erste Classe! Metro Station 5 Gehminuten entfernt. Swimmingpool mit Aussicht und Rofttop Bar im Hotel. Ich gebe diesem Hotel die Note 10/10.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are generally spacious and comfortable, many with balconies and city views. Some guests reported hard mattresses, occasional hallway noise, or issues with A/C or Wi‑Fi in specific rooms.

Related guest reviews

10

Rob

14 Oct 2025

·

Stayed 5 nights

Nice hotel in a great location near the Metro. The 2 bedroom suite was excellent.

10

Romai

1 Nov 2024

·

Stayed 8 nights

Loved that this hotel had a two bedroom with large living room and kitchen. Very clean. Beautiful view. Great service overall.

6

Gantumur

13 Jan 2026

·

Stayed 5 nights

The room temperature was excessively cold, and the air-conditioning controls were not functioning. Unfortunately, even the hotel staff were unable to resolve the issue.

10

Meshia

22 Oct 2025

·

Stayed 6 nights

This was an excellent choice. My only gripe is that the mattress was extremely hard and uncomfortable.

8

Sonali

30 Dec 2024

·

Stayed 16 nights

This is a good hotel. There are some issues worth noting, particularly for those staying here for work as I was. -There are only four small elevators and you often have to wait a long while for one. -The rooms are big but the space between them small, so that you hear your neighbors across the halls (screaming children but even a ringing phone) -The sidewalks in front of the hotel are narrow and very busy including with delivery bike riders

10

laura

17 Oct 2025

·

Stayed 2 nights

Great Location with Excellent Service This was my first time in Dubai, and I planned to use the metro extensively during the trip. After landing at DXB, I took the metro directly to the Financial Centre station. From there, it was an easy walk across Sheikh Zayed Road using the air-conditioned pedestrian bridge. The hotel was just a short walk from the station, conveniently located between the Museum of the Future and Burj Khalifa metro stations. Check-in was smooth, as the hotel already had our reservation details from Hotels.com. We were given a corner room with a nice view of the main road and the Museum of the Future. The room was spacious, featuring a comfortable bed, a work desk, and a couple of chairs. It was also very quiet — both from within the hotel and the outside environment. The location is excellent, with grocery stores and restaurants nearby. The hotel staff were extremely helpful, especially when it came to giving directions and helping hail cabs. Although I didn’t use the rooftop pool, I did check it out — the area was clean and well maintained. Overall, a great stay with easy metro access, helpful staff, and a quiet, comfortable room in a central location.

10

Imad

3 May 2024

·

Stayed 3 nights

I frequently visit to Dubai and stay at a different hotel. This one is by far the best. I had a room with a balcony on the 16th floor overlooking Shaikh Zayed road. The view is amazing. The room is a little small but super clean, comfortable bed and a large bathroom. They have a lounge on the 43rd floor (top floor) where you can see Dubai from all sides. The view at night is breath taking! The location of the hotel is perfect. Shops and restaurants are wiltin walking distance. Dubai mall is 5 minutes away. The staff are very friendly. I am staying at this hotel in my next visit.

8

Mahesh

13 Jan 2025

·

Stayed 6 nights

Rooms need upgrading

10

Priyanka Girish

11 Feb 2024

·

Stayed 3 nights

I found the bathrooms were very small. Rest was all great.

6

Chelsea

2 Jul 2023

·

Stayed 3 nights

The A/C and Wifi was not working properly in room. Then the water would be hot one minute then go cold. When we got room service the last day it took way longer then the estimate time then when food arrived the milk for our cereal was warm and the orange juice for order was missing. The orange juice didn’t come till way after meal. Will not be staying here anymore, this was my second time since 2018 & the property value and hospitality has gone down.

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Service

Staff are frequently praised as friendly, attentive, and helpful, with smooth check-in, upgrades, and thoughtful touches. A few guests reported slow responses or concierge upselling.

Related guest reviews

10

Sahara

6 Jan 2024

·

Stayed 4 nights

It was a fantastic stay. Ritesh and the Four Points by Sheraton representatives truly created a welcoming and accommodating experience for my family and I. I had a late flight and Ritesh granted my family and I with a late check out free of charge. Sanjay and the housekeeping crew kept our rooms immaculately clean and also provided ample toiletries. The accommodations were spotless and comfortable, making for a truly relaxing experience. The hotel's prime location was perfect for exploring the area. The staff was incredibly friendly, always ready to assist with a joyful attitude that added to the overall enjoyment of our stay. Highly recommend this hotel for a delightful and convenient experience!

10

Oniel

14 Sept 2025

·

Stayed 5 nights

Had a very pleasant experience the property itself is fantastic, with great amenities and beautiful views. I really appreciated that the rooms come with balconies it made the stay feel extra special. While the pool could be a bit larger or higher, this didn’t bother me much as I rarely or never use it. The standout aspect of my stay was the staff; everyone, from the lobby team to other employees, was courteous, professional, and attentive. Another highlight is the location it’s close to many attractions and other great places to explore, making it very convenient for sightseeing and dining. Overall, I had a comfortable and enjoyable stay and would recommend this hotel to anyone visiting Dubai.

10

Rieko

12 Oct 2025

·

Stayed 1 night

When we checked in on our own pre-tour, Adell was very kind and gracious. He explained everything well and guided us with food options. We had to recheck in the next day with the tour pkg and he even remembered our name/room so we didn’t have to switch rooms.

10

Mohit

14 Oct 2024

·

Stayed 1 night

Excellent well managed property and great staff all around.

10

Jamal

29 Oct 2024

·

Stayed 5 nights

The cleaning guy, Ramu was awesome

10

tony

16 Jun 2025

·

Stayed 3 nights

Great customer service

10

Jessica

18 Sept 2025

·

Stayed 4 nights

Gusti at the front desk was very welcoming and helped us get our room earlier as opposed to 3pm. He was very professional and kind. Thank you for making our stay wonderful!

10

Simon

20 Jan 2025

·

Stayed 7 nights

I loved my stay at the four points the location is superb right on the financial district station red line. I cannot speak highly enough of the staff. From the staff on the front doors, check in was polite and easy the guys and ladies near the elevators, organising taxis, the trip and spa coordinates near the elevators were informative but not harassing which is lovely. Everyone is friendly and says morning or evening which may not sound a big deal but I find it very positive and charming. My room was kept lovely and clean so a big thank you for that. A special mention to both the pascal tepper bakery where I had my breakfast and half board meals and the staff on the level 43 bar I know sometimes it can look strange being a solo traveller but they really looked after me, couldn’t do enough for me and were polite, helpful and courteous. I wish I made notes of names so I could give a shout out to some of the personally 5 stars doesn’t seem enough if I am lucky enough to end up back in Dubai I will be staying here or recommending it to friends and colleague. A huge thank you.

6

Andrew

18 Sept 2025

·

Stayed 4 nights

Have stayed a number of time at FP. Had booked an extra night as I was arriving early morning and needed my room as soon as I got there but wasn’t available which was particularly annoying. Appreciate the upgrade when eventually sorted but shouldn’t have happened. I also had issues where I got back from meetings at 3:30pm to find my room not made up. I needed to rest due a bad night and put the DND light on and was then woken up by the cleaner calling the room telephone to see if I wanted the room cleaned! I when it was done eventually cleaned, he left me with only one bath towel and no replacement hand towel. I called and asked for an additional towel which never arrived. So in summary, great hotel but service needs improving

10

Amrita

19 Nov 2025

·

Stayed 4 nights

Had an incredible stay for my birthday, the staff were helpful and did lots to make it special. I would definitely come back!

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Location

Central on Sheikh Zayed Road with easy access to two metro stations, and close to Dubai Mall, Burj Khalifa, and numerous dining and shops—convenient for business and sightseeing.

Related guest reviews

10

Rachel

24 Feb 2026

·

Stayed 2 nights

Massive, clean room with a comfortable bed. Was given a free upgrade which I was very happy about! Staff were very friendly and helpful. Great location 5 min walk from the metro.

10

Sylvain

15 Nov 2025

·

Stayed 1 night

Convenient hotel, well location on SZR.

10

LEON

1 Feb 2023

·

Stayed 1 night

Hotel muy agradable, una torre con hermosas vistas desde su alberca y restaurante en el ultimo piso. Habitación amplia, cómoda, moderna. Buena ubicación cercano al metro. Comercios alrededor.

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10

James

6 Dec 2022

·

Stayed 9 nights

Brilliant stay at the Four Points. Great breakfast and the staff were so friendly. Great location only 5 min walk to Metro Station, only one stop to Burj Khalifa and Dubai Mall. Dubai Marina and JBR Walk only 25 mins on Metro. All in all a fabulous stay.

10

laura

17 Oct 2025

·

Stayed 2 nights

Great Location with Excellent Service This was my first time in Dubai, and I planned to use the metro extensively during the trip. After landing at DXB, I took the metro directly to the Financial Centre station. From there, it was an easy walk across Sheikh Zayed Road using the air-conditioned pedestrian bridge. The hotel was just a short walk from the station, conveniently located between the Museum of the Future and Burj Khalifa metro stations. Check-in was smooth, as the hotel already had our reservation details from Hotels.com. We were given a corner room with a nice view of the main road and the Museum of the Future. The room was spacious, featuring a comfortable bed, a work desk, and a couple of chairs. It was also very quiet — both from within the hotel and the outside environment. The location is excellent, with grocery stores and restaurants nearby. The hotel staff were extremely helpful, especially when it came to giving directions and helping hail cabs. Although I didn’t use the rooftop pool, I did check it out — the area was clean and well maintained. Overall, a great stay with easy metro access, helpful staff, and a quiet, comfortable room in a central location.

8

Selvaranee

8 Sept 2023

·

Stayed 2 nights

So convenient and easy access to most of the important iconic places in Dubai

8

Karen

9 Oct 2025

·

Stayed 3 nights

1 train stop away from Dubai Mall. Train station 300metres away Staff are very very friendly can’t do enough for you. Mini supermarket 1 block away convenient

10

Ullas

8 Dec 2024

·

Stayed 3 nights

In a very good location, close to Burj Khalifa and the Mall. Also, 20 min away from the Frame, Glow garden etc.

10

Aileen

23 Mar 2022

·

Stayed 9 nights

El hotel tiene una excelente ubicación, tiene. Restaurantes, tiendas de conveniencia a un paso y la estación de tren a un lado. A una estación esta el Dubai Mall, y con vista al burj Khalifa. Totalmente recomendado.

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10

Robert

25 Jul 2025

·

Stayed 3 nights

Very good situation, between Burj Khalifa and the museum of Future, on the main road in the center of the action. The roof top wasn'T open, so no pictures from the top, and no pool possible.

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Dining

Breakfast and on-site restaurants are widely praised for taste and variety, with popular options at Level 43. Some guests found the breakfast area crowded or preferred more variety or milder choices.

Related guest reviews

10

Reginaldo

26 Dec 2025

·

Stayed 8 nights

O café da manhã, embora variado, tinha muito da culinária indiana, com alimentos apimentados. Também de se reforçar a necessidade de variedade de frutas, pois todos os 8 dias haviam apenas as mesmas 4 espécies de frutas. Agora, os sucos, omeletes, pães e geleias eram excelentes, sem contar com a cordialidade e atendimento dos trabalhadores do café da manhã. No que trata da sacada, era trancada e apenas o pessoal da limpeza tinha sua chave. Quando solicitamos, eles a abriram, mas no dia seguinte já havia novamente trancado. Uma questão de segurança, já que o guarda corpo é de tamanho padrão normal, mas a altura da edificação requer maiores preocupações.

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8

Peggy

14 Nov 2025

·

Stayed 8 nights

The view from the roof top was exceptional scenic with good tapas. Only the breakfast should have more variety of choices.

10

Deved

8 Sept 2025

·

Stayed 7 nights

Breakfast was amazing, and so was the pool!

4

Miguel

1 Sept 2024

·

Stayed 1 night

They steal in the price of breakfast which is very poor in presentation and quality

10

Gregory

20 Nov 2025

·

Stayed 2 nights

Très bel hôtel. Chambres très confortables. Petit dejeuner très bon et très varié. Personnel attentif. Le restaurant bar du 43eme étage est à voir, avec superbe vue sur Dubai. J'y reviendrai.

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10

Simon

20 Jan 2025

·

Stayed 7 nights

I loved my stay at the four points the location is superb right on the financial district station red line. I cannot speak highly enough of the staff. From the staff on the front doors, check in was polite and easy the guys and ladies near the elevators, organising taxis, the trip and spa coordinates near the elevators were informative but not harassing which is lovely. Everyone is friendly and says morning or evening which may not sound a big deal but I find it very positive and charming. My room was kept lovely and clean so a big thank you for that. A special mention to both the pascal tepper bakery where I had my breakfast and half board meals and the staff on the level 43 bar I know sometimes it can look strange being a solo traveller but they really looked after me, couldn’t do enough for me and were polite, helpful and courteous. I wish I made notes of names so I could give a shout out to some of the personally 5 stars doesn’t seem enough if I am lucky enough to end up back in Dubai I will be staying here or recommending it to friends and colleague. A huge thank you.

8

Frederic

7 Nov 2025

·

Stayed 3 nights

Bel hotel avec un rooftop au top tres bien pour boire un verre après le business. Seul reproche au niveau petit déjeuner, il n'est pas à la hauteur de l'établissement. Le choix du buffet n'est pas correct

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10

Diana

28 Dec 2024

·

Stayed 5 nights

Is well located, the staff is incredibly nice and polite, breakfast was amazing every day, it offers a magnificent view of the city.

10

Mani

7 Jul 2024

·

Stayed 5 nights

The breakfast buffet had lot of varieties and different dishes everyday. It is located in a Very convenient location to explore downtown Dubai.

10

Bruce

2 Sept 2024

·

Stayed 2 nights

A wonderful experience marred only by the renovations being carried out in the lobby area but the staff were all so nice and accommodating that one did not even notice the inconvenience. Our only (small) complaint was that the breakfast staff were a little less than friendly and the buffet selection was a little less than we have come to expect from Four Points.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $239	3 $238	4 $238	5 $198	6 $124	7 $114
8 $124	9 $119	10 $119	11 $119	12 $119	13 $119	14 $119
15 $119	16 $119	17 $119	18 $119	19 $119	20 $119	21 $119
22 $136	23 $176	24 $179	25 $181	26 $166	27 $120	28 $133
29 $120	30 $132

Four Points by Sheraton Sheikh Zayed Road

Prices for Four Points by Sheraton Sheikh Zayed Road

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Balcony

Business Suite, 2 Queen Beds, Balcony

Deluxe Room, 1 King Bed (View)

Suite, 1 Bedroom, Balcony

Business Suite, 1 King Bed, Balcony

Suite, 3 Bedrooms, Balcony

Classic Room, 1 King Bed (View)

Classic Room, 2 Queen Beds, Balcony

Classic Room, 1 King Bed, Balcony

Suite, 2 Bedrooms

Guest reviews of Four Points by Sheraton Sheikh Zayed Road

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Sheikh Zayed Road

Considering this hotel for your Dubai trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $136	26 $112	27 $112	28 $111	29 $111	30 $111	31 $111