Best Western Battlefield Inn-Manassas

The building is old with obvious cracks. The doors were meant to close shut with a simple push - it did not. The toilet was not flushing. The AC was very noisy. Breakfast offers were very limited and not attractive Judging by the presence of the people, this hotels seemed invaded with the section 8 population. On male staff was pleasant over the phone. Another female staff was pleasant at checkout. In between, the elderly man at the desk did not show much compassion. When I reported broken toilet/not flushing on the first night, his immediate response was that it should have been reported when housekeeping staff were available! WTH! Who saw the future to know that the toilet would malfunction after staff closed for the day. After insisting, he offered another room. There no no help with moving rooms. No apologies. No compassion. No understanding. I am neither coming back here, nor recommending this dilapidated hotel to anyone.

The stay, ok, the room mostly clean, breakfast was good everything hot and clean the area. The bad not to much lights in the parking

Property was clean.people very friendly. I would love to stay again.

Food not good coffee gross people were nice

Clean great customer service