Wyndham Garden Hotel Cross Lanes Charleston
US$92
/ night
Avg. for October
Prices for Wyndham Garden Hotel Cross Lanes Charleston
Select dates to see prices and availability
US$92
/ night
Avg. for October
Monthly average prices
Nightly prices at Wyndham Garden Hotel Cross Lanes Charleston average US$88 in the cheapest month (January) and US$101 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$88 |
| February | US$92 |
| March | US$101 |
| April | US$97 |
| May | US$94 |
| June | US$91 |
| July | US$94 |
| August | US$91 |
| September | US$92 |
| October | US$92 |
| November | US$91 |
| December | US$89 |
J
F
M
A
M
J
J
A
S
Oct · US$92
O
N
D
Most expensive: March (~US$101)
Cheapest: January (~US$88)
About this property
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Wyndham Garden Cross Lanes Charleston, you'll be centrally located in Cross Lanes, within a 15-minute drive of Charleston Coliseum & Convention Center and West Virginia Junior College-Charleston. This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.2 mi (1.9 km) from Mardi Gras Casino.
What's nearby
Regal Nitro(1.1 Miles)
Mardi Gras Casino(1.2 Miles)
West Virginia Junior College-Charleston(1.2 Miles)
Kanawha County Public Library(1.5 Miles)
Ridenour Memorial Park(3 Miles)
West Virginia State University(3.1 Miles)
Shawnee Sports Complex(3.6 Miles)
Nitro Wars Museum(5 Miles)
Living Memorial Park(5 Miles)
Nitro City Hall(5 Miles)
Nitro City Park(5.2 Miles)
Nitro Public Library(5.2 Miles)
Dunbar Park(5.3 Miles)
Crawford Field(5.5 Miles)
Scarlet Oaks Country Club(5.5 Miles)
The preferred airport for Wyndham Garden Cross Lanes Charleston is Charleston, WV (CRW-Yeager)(16 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Location
102 Racer Drive, Cross Lanes, West Virginia, United States of America
Regal Nitro (1.1 Miles)
Mardi Gras Casino (1.2 Miles)
West Virginia Junior College-Charleston (1.2 Miles)
Kanawha County Public Library (1.5 Miles)
Ridenour Memorial Park (3 Miles)
West Virginia State University (3.1 Miles)
Room options
4
Junior Suite, 1 King Bed (One-Bedroom)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
3
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
3
Suite, 1 King Bed (One-Bedroom)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
3
Suite, 2 Bedrooms (Two-Bedroom)
Room details
1 Extra-Large Double Bed
and 1 Large Double Bed
Sleeps 5
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
3
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Wyndham Garden Hotel Cross Lanes Charleston
7.5
Good
Based on 1,765 verified reviews
Who stays here?
Business
6%
Couple
32%
Family
41%
Group
7%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Wyndham Garden Hotel Cross Lanes Charleston describe an older, budget-friendly property with very friendly staff and a hot breakfast, but significant wear, inconsistent maintenance, and cleanliness problems, especially around carpets, odors, and pool areas.
Read moreWas this helpful?
What guests think
Reviews of Wyndham Garden Hotel Cross Lanes Charleston describe an older, budget-friendly property with very friendly staff and a hot breakfast, but significant wear, inconsistent maintenance, and cleanliness problems, especially around carpets, odors, and pool areas.
Many guests report pools closed, cold, or cloudy, the hot tub and outdoor pool often unavailable, a cash-only bar/grill with limited options, and broken amenities such as ice machines, treadmills, and exterior doors that sometimes fail to lock. Room experiences vary: decor is dated with maintenance issues and occasional noise from halls or pets, though some travelers found beds comfortable and stays adequate for a night. Expect friendly service in a convenient area, but inconsistent upkeep overall.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities feel worn: many reviews cite indoor pool closures or cloudy water, the outdoor pool and hot tub often unavailable, and a cash-only bar/grill with limited options. Some fitness equipment and ice/vending machines were broken, and exterior doors sometimes failed to lock.
Related guest reviews
6
Emily
15 Aug 2024
·
Stayed 1 night
I had to pay $20 to the hotel for booking through Expedia (a third party). My hotel room was relatively clean except for the AC unit - which was dusty. The surrounding area was pretty boring with bad food options. Unfortunately, the pool area was closed, as was the fitness facility, so the two (2) main reasons I booked a stay here were unusable to me. Also, the TV channels were limited even though they made it seem like they had the best cable package.
I had to pay $20 to the hotel for booking through Expedia (a third party). My hotel room was relatively clean except for the AC unit - which was dusty. The surrounding area was pretty boring with bad food options. Unfortunately, the pool area was closed, as was the fitness facility, so the two (2) main reasons I booked a stay here were unusable to me. Also, the TV channels were limited even though they made it seem like they had the best cable package.
2
valerie
16 Jul 2023
·
Stayed 1 night
There was no coffee or linens for the sofa need in the room. The heat lamp in the bathroom could not be turned off. The microwave did not work. When I tried calling housekeeping or the desk no one answered for hours. There was no cc machine in the bar and grill they made everyone pay cash before the would even cook the meals. Some were forced to use a cash machine with high fees. The pools also had dirty green water and the tiles were falling off the sides into the water.
There was no coffee or linens for the sofa need in the room. The heat lamp in the bathroom could not be turned off. The microwave did not work. When I tried calling housekeeping or the desk no one answered for hours. There was no cc machine in the bar and grill they made everyone pay cash before the would even cook the meals. Some were forced to use a cash machine with high fees. The pools also had dirty green water and the tiles were falling off the sides into the water.
4
Joseph
11 Sept 2025
·
Stayed 1 night
Both treadmills were broken and one nearly through me off - it stopped and then jerked. All hallway carpets were old dingy and had ratty tape on the seams. The desk clerk told me to park around back - there were roofers there with roofing nails laying in the parking lot!
Both treadmills were broken and one nearly through me off - it stopped and then jerked. All hallway carpets were old dingy and had ratty tape on the seams. The desk clerk told me to park around back - there were roofers there with roofing nails laying in the parking lot!
4
Kelsey
11 Apr 2024
·
Stayed 2 nights
This hotel was not in good condition. The outside doors that were supposed to be locked and could only be accessed by entering a code were never locked at any point. Upon entering my room there was a seal on the door ensuring it was cleaned. After entering I was greeted with extremely stained carpet. There were also what looked like Cheeto stains on the outside comforter on one of the beds. There was not a single towel that was provided at check in, but was given towels after going back to the front desk. The beds were hard as a rock. None of the ice machines on the first floor worked. Breakfast was the best thing about the stay. The food was hot and the staff was friendly. The pool was also ok. Water was cloudy but nothing major.
This hotel was not in good condition. The outside doors that were supposed to be locked and could only be accessed by entering a code were never locked at any point. Upon entering my room there was a seal on the door ensuring it was cleaned. After entering I was greeted with extremely stained carpet. There were also what looked like Cheeto stains on the outside comforter on one of the beds. There was not a single towel that was provided at check in, but was given towels after going back to the front desk. The beds were hard as a rock. None of the ice machines on the first floor worked. Breakfast was the best thing about the stay. The food was hot and the staff was friendly. The pool was also ok. Water was cloudy but nothing major.
4
Stephanie
22 Aug 2025
·
Stayed 1 night
No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
2
Michelle
24 Jun 2024
·
Stayed 1 night
I could almost overlook the uncleanliness of this place if it wasn’t for the fact that it is completely UNSAFE. One of the outdoor doors would not close and lock so I reported it to the front desk. Checked again three hours later, like around 9pm and the door was still wide open. It couldn’t even shut flush against the other door, so I went back to the front desk to check in about it. The guy got the assistant manager, initials JC. He was so rude and didn’t care whatsoever that the property was unsecured. He told me they were in the process of replacing the doors, but what kind of place just leaves their building unsecured? Nothing was offered to accommodate me and in fact, JC was just super rude about the whole situation. I hardly got any sleep because of it. On top of that, the place is filthy and smells bad. Do not stay here; wild how these properties are run.
I could almost overlook the uncleanliness of this place if it wasn’t for the fact that it is completely UNSAFE. One of the outdoor doors would not close and lock so I reported it to the front desk. Checked again three hours later, like around 9pm and the door was still wide open. It couldn’t even shut flush against the other door, so I went back to the front desk to check in about it. The guy got the assistant manager, initials JC. He was so rude and didn’t care whatsoever that the property was unsecured. He told me they were in the process of replacing the doors, but what kind of place just leaves their building unsecured? Nothing was offered to accommodate me and in fact, JC was just super rude about the whole situation. I hardly got any sleep because of it. On top of that, the place is filthy and smells bad. Do not stay here; wild how these properties are run.
4
Mandy
14 Jul 2025
·
Stayed 1 night
Check in and out was easy. The hotel looks rough, cleanliness was ok. Barely any pool towels. Pool was soooo small, cloudy, not clear. Outside pool is closed. No hot tub. Breakfast was out of regular coffee, not a soul around to tell. No fresh fruit, ran out of most items before the end of breakfast (9:30am) about 9:15 a lady showed up to refill things. We stayed one night, the morning we were leaving I noticed mold growing on the ceiling in the bathroom- about two feet of black growth, not just a little. I can’t believe this hotel has the ratings it does. I will not be returning.
Check in and out was easy. The hotel looks rough, cleanliness was ok. Barely any pool towels. Pool was soooo small, cloudy, not clear. Outside pool is closed. No hot tub. Breakfast was out of regular coffee, not a soul around to tell. No fresh fruit, ran out of most items before the end of breakfast (9:30am) about 9:15 a lady showed up to refill things. We stayed one night, the morning we were leaving I noticed mold growing on the ceiling in the bathroom- about two feet of black growth, not just a little. I can’t believe this hotel has the ratings it does. I will not be returning.
6
Luis
14 Aug 2025
·
Stayed 4 nights
Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.
Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.
2
Julie
5 Aug 2025
·
Stayed 1 night
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
2
Karen
14 Jul 2025
·
Stayed 2 nights
The property is run down and needs a total upgrade. The first room they assigned us had not been cleaned. The next room had been cleaned, but trash left in garbage can. The room keys did not work. The indoor pool water was green and slimy. The reason we chose this property was for kids to swim. I can't believe this was a Wyndham resort.
The property is run down and needs a total upgrade. The first room they assigned us had not been cleaned. The next room had been cleaned, but trash left in garbage can. The room keys did not work. The indoor pool water was green and slimy. The reason we chose this property was for kids to swim. I can't believe this was a Wyndham resort.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring issue, with reports of stained carpets, strong odors (smoke/mildew), mold, pests, and missed housekeeping. Some guests did note clean rooms, but feedback is largely negative.
Related guest reviews
4
Colleen
19 Mar 2025
·
Stayed 1 night
Room was dirty. Hair in shower. Stain on one bed. Entire hallway smelt like weed
Room was dirty. Hair in shower. Stain on one bed. Entire hallway smelt like weed
2
Corissa
13 Aug 2025
·
Stayed 1 night
Place smelled like smoke and so dirty
Place smelled like smoke and so dirty
2
Emily
8 Jul 2025
·
Stayed 2 nights
There was mold in the first room air conditioner I had them move me. The second room is what I have pictures of. Mold in the floor, roaches climbing the walls, weed soo strong in the hallway, my refrigerator didn’t work so I had to put my groceries in the break room fridge. There was mold up the curtains and all over the side of the bed. They charge just as much as the nice ones that are sanitary. It was an awful night. I was supposed to get a refund and it’s been several days with no refund.
There was mold in the first room air conditioner I had them move me. The second room is what I have pictures of. Mold in the floor, roaches climbing the walls, weed soo strong in the hallway, my refrigerator didn’t work so I had to put my groceries in the break room fridge. There was mold up the curtains and all over the side of the bed. They charge just as much as the nice ones that are sanitary. It was an awful night. I was supposed to get a refund and it’s been several days with no refund.
2
Melanie
1 Sept 2025
·
Stayed 1 night
The hallway smelled of mold and was dark and dingy. Our room had ants in the bathroom on the bed and the window. Despite our experience, the staff was very helpful/pleasant. They refunded our room without hesitation.
The hallway smelled of mold and was dark and dingy. Our room had ants in the bathroom on the bed and the window. Despite our experience, the staff was very helpful/pleasant. They refunded our room without hesitation.
2
Carrie
21 Jun 2025
·
Stayed 1 night
Dirty! Mold! Smells of strong marijuana! Horrible condition. We left to find another hotel.
Dirty! Mold! Smells of strong marijuana! Horrible condition. We left to find another hotel.
2
Joe
3 Oct 2025
·
Stayed 1 night
Everything would have been great if there wasn't any bed bugs
Everything would have been great if there wasn't any bed bugs
2
Robert
11 Dec 2024
·
Stayed 1 night
Stained carpet and chair. bed had been made but when I pulled back the sheets, they were blood spotted and it was obvious it had been slept in. Manager encouraged me to check another room to see if "it meets your standards." The other room had the same stained carpet and chair, and the door didn't latch, but the sheets appeared clean.
Stained carpet and chair. bed had been made but when I pulled back the sheets, they were blood spotted and it was obvious it had been slept in. Manager encouraged me to check another room to see if "it meets your standards." The other room had the same stained carpet and chair, and the door didn't latch, but the sheets appeared clean.
4
Sarah
8 Jun 2025
·
Stayed 1 night
Our bathroom was absolutely filthy. There was hair everywhere and there was a brown sticky substance all over the bathroom door.
Our bathroom was absolutely filthy. There was hair everywhere and there was a brown sticky substance all over the bathroom door.
4
April
24 May 2025
·
Stayed 1 night
The room was dirty, looked as if it hadnt been vacuumed or mopped in days. Bathroom was very dirty, black stuff in the sink, tub and floor. Back of toilet hadnt been cleaned and had dirt and pubic hair on it. The heat/air conditioner was filthy had several dead bugs and dirt in the part that puts out the air. Mold on one of the walls and floor in the room. I have several pics but it wont let me upload them.
The room was dirty, looked as if it hadnt been vacuumed or mopped in days. Bathroom was very dirty, black stuff in the sink, tub and floor. Back of toilet hadnt been cleaned and had dirt and pubic hair on it. The heat/air conditioner was filthy had several dead bugs and dirt in the part that puts out the air. Mold on one of the walls and floor in the room. I have several pics but it wont let me upload them.
4
Melissa
28 Nov 2025
·
Stayed 1 night
Hotel was run down. The pool floor was filled with dirt. The keys did not work in the doors. I spent so much time trying to get into my room. The bedspread had a yellow stain and one of the towels did as well. The place did not seem clean and it smelled. The show curtain smelled rotten. I was so disappointed in this hotel. I’ve stayed at many hotels and never really have given a review until now. We definitely will not being staying there again.
Hotel was run down. The pool floor was filled with dirt. The keys did not work in the doors. I spent so much time trying to get into my room. The bedspread had a yellow stain and one of the towels did as well. The place did not seem clean and it smelled. The show curtain smelled rotten. I was so disappointed in this hotel. I’ve stayed at many hotels and never really have given a review until now. We definitely will not being staying there again.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are dated with maintenance issues (loose fixtures, small bathrooms, A/C or TV glitches) and occasional noise from halls or pets. Comfort varies, with some finding beds fine and others too firm; Wi‑Fi reliability is mixed.
Related guest reviews
6
Gail
11 May 2025
·
Stayed 1 night
When we arrived, I received a text welcoming me and letting me know if I needed anything just to respond to the text. I did to let them know that the toilet seat was loose. I received no response. When I turned on the TV, I got a message on the screen that there was weak or no signal. I dialed the number for maintenance with no answer. Then I called the front desk only to get a message that the mailbox was full and accepting no new messages. I the called the assistant general manager and he answered. It was an easy fix that if there was direction of what to do would have saved a lot of frustration. After that I discovered there was only one light in the bathroom, and that was flickering. I didn't bother to call anyone and went directly to the front desk. The girl was very friendly and said she would try to find the maintenance man. Needless to say the light never got replaced and fortunately, the other one didn't go out.
When we arrived, I received a text welcoming me and letting me know if I needed anything just to respond to the text. I did to let them know that the toilet seat was loose. I received no response. When I turned on the TV, I got a message on the screen that there was weak or no signal. I dialed the number for maintenance with no answer. Then I called the front desk only to get a message that the mailbox was full and accepting no new messages. I the called the assistant general manager and he answered. It was an easy fix that if there was direction of what to do would have saved a lot of frustration. After that I discovered there was only one light in the bathroom, and that was flickering. I didn't bother to call anyone and went directly to the front desk. The girl was very friendly and said she would try to find the maintenance man. Needless to say the light never got replaced and fortunately, the other one didn't go out.
6
Dena G
24 Jun 2024
·
Stayed 1 night
Staff was friendly, took longer than expected to get checked in. The suite was just okay, definitely not worth what I spent on it. TV in the bigger room must have had a short as it worked when it wanted to workTV in the smaller room was much bigger and nicer as it worked when we actually tried to watch it. Rooms should be renovated as the wallpaper had places where it was peeling. Other than the friendly lady that came from the back to check us in it was very unimpressive and not worth the cost
Staff was friendly, took longer than expected to get checked in. The suite was just okay, definitely not worth what I spent on it. TV in the bigger room must have had a short as it worked when it wanted to workTV in the smaller room was much bigger and nicer as it worked when we actually tried to watch it. Rooms should be renovated as the wallpaper had places where it was peeling. Other than the friendly lady that came from the back to check us in it was very unimpressive and not worth the cost
8
Billy J
19 Dec 2022
·
Stayed 1 night
Nice accommodations with beautiful indoor pool. We had trouble maintaining a workable WiFi connection throughout the stay, though.
Nice accommodations with beautiful indoor pool. We had trouble maintaining a workable WiFi connection throughout the stay, though.
6
Sheril A
17 May 2023
·
Stayed 1 night
As you pull up to the hotel it looks very nice. The lobby, common area, and bar are nice. And then you enter the hallways to the rooms. What a disappointment in both the long hallways and rooms. Very outdated and need updated. I felt like I stepped back in a 20 year time warp
As you pull up to the hotel it looks very nice. The lobby, common area, and bar are nice. And then you enter the hallways to the rooms. What a disappointment in both the long hallways and rooms. Very outdated and need updated. I felt like I stepped back in a 20 year time warp
6
Megan
30 Mar 2025
·
Stayed 1 night
As I walked in to check in the front desk clerk and a lady were fighting over the pool. He had evidently cursed at her and she was not having it. He apologized, but this was my first impression. I booked a double king room, got a room with 1. There was a BIG DOG in the room beside us that barked the ENTIRE time we were there to the point I started yelling in the hallway and had to call the front desk. Never stopped. They said they must have left the dog in the room, don’t allow them to stay then. Nobody wants to deal with that. I didn’t. It started barking at 4 am and continued until check out. Parking lot is creepy on the back side. We parked out front.
As I walked in to check in the front desk clerk and a lady were fighting over the pool. He had evidently cursed at her and she was not having it. He apologized, but this was my first impression. I booked a double king room, got a room with 1. There was a BIG DOG in the room beside us that barked the ENTIRE time we were there to the point I started yelling in the hallway and had to call the front desk. Never stopped. They said they must have left the dog in the room, don’t allow them to stay then. Nobody wants to deal with that. I didn’t. It started barking at 4 am and continued until check out. Parking lot is creepy on the back side. We parked out front.
6
Doris
11 Feb 2025
·
Stayed 1 night
The bed was comfortable and the room had all the basic necessities. On one of the beds there was a metal bar sticking out of the frame. You had to be careful not to run into it. The hallway had the smell of dog urine in it.
The bed was comfortable and the room had all the basic necessities. On one of the beds there was a metal bar sticking out of the frame. You had to be careful not to run into it. The hallway had the smell of dog urine in it.
6
Jacqueline
12 Aug 2024
·
Stayed 1 night
Handicap chair for shower is greatly appreciated.
Handicap chair for shower is greatly appreciated.
6
Cena
12 Apr 2025
·
Stayed 1 night
For the money we had a bed to sleep in. The hotel is in bad need of some TLC. Our toilet was not secured to the floor with the tiles busting up around it. We were placed way at the end of the hotel when they found out we had pets. While that was supposed to be a plus for access to the pet area, the entrance door “D” would not close so was not secure and the subsequent door to the hallway would bang loudly as people came and went all hours of the night. So none of us got good sleep. I wouldn’t book it again.
For the money we had a bed to sleep in. The hotel is in bad need of some TLC. Our toilet was not secured to the floor with the tiles busting up around it. We were placed way at the end of the hotel when they found out we had pets. While that was supposed to be a plus for access to the pet area, the entrance door “D” would not close so was not secure and the subsequent door to the hallway would bang loudly as people came and went all hours of the night. So none of us got good sleep. I wouldn’t book it again.
8
Linda
8 Jun 2025
·
Stayed 3 nights
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
4
Amy
3 Feb 2025
·
Stayed 1 night
The only complaint I had with this property was the beds were hard as a board. Pillows were not good either.
The only complaint I had with this property was the beds were hard as a board. Pillows were not good either.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, particularly at the front desk and breakfast. However, guests also report understaffing, slow or problematic check-in, inconsistent responses, and occasional rudeness.
Related guest reviews
6
Gail
11 May 2025
·
Stayed 1 night
When we arrived, I received a text welcoming me and letting me know if I needed anything just to respond to the text. I did to let them know that the toilet seat was loose. I received no response. When I turned on the TV, I got a message on the screen that there was weak or no signal. I dialed the number for maintenance with no answer. Then I called the front desk only to get a message that the mailbox was full and accepting no new messages. I the called the assistant general manager and he answered. It was an easy fix that if there was direction of what to do would have saved a lot of frustration. After that I discovered there was only one light in the bathroom, and that was flickering. I didn't bother to call anyone and went directly to the front desk. The girl was very friendly and said she would try to find the maintenance man. Needless to say the light never got replaced and fortunately, the other one didn't go out.
When we arrived, I received a text welcoming me and letting me know if I needed anything just to respond to the text. I did to let them know that the toilet seat was loose. I received no response. When I turned on the TV, I got a message on the screen that there was weak or no signal. I dialed the number for maintenance with no answer. Then I called the front desk only to get a message that the mailbox was full and accepting no new messages. I the called the assistant general manager and he answered. It was an easy fix that if there was direction of what to do would have saved a lot of frustration. After that I discovered there was only one light in the bathroom, and that was flickering. I didn't bother to call anyone and went directly to the front desk. The girl was very friendly and said she would try to find the maintenance man. Needless to say the light never got replaced and fortunately, the other one didn't go out.
2
Kristen
21 Aug 2025
·
Stayed 1 night
When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
10
Renee
14 Jun 2023
·
Stayed 2 nights
The staff from front desk to breakfast kitchen to housekeeping and the Managers are absolutely amazing. Everyone I encountered was so friendly, smiling and genuine in efforts to make our stay the best it could be. Everybody needs a raise! The Wyndham Gardens is one of the cleanest, freshest up to date accommodations I’ve had the pleasure to stay in. But it’s the staff that sets the facility a world apart from the rest! Thank you to one and all!
The staff from front desk to breakfast kitchen to housekeeping and the Managers are absolutely amazing. Everyone I encountered was so friendly, smiling and genuine in efforts to make our stay the best it could be. Everybody needs a raise! The Wyndham Gardens is one of the cleanest, freshest up to date accommodations I’ve had the pleasure to stay in. But it’s the staff that sets the facility a world apart from the rest! Thank you to one and all!
6
Shae
4 Aug 2025
·
Stayed 3 nights
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
10
Sallie
15 Aug 2024
·
Stayed 1 night
Front desk staff and breakfast staff were friendly and helpful. I always feel safe staying there when I travel solo.
Front desk staff and breakfast staff were friendly and helpful. I always feel safe staying there when I travel solo.
8
Marcy
11 Aug 2025
·
Stayed 1 night
We had a nice chat with the new manager. He was very nice and wanted to make sure we had everything we needed. He told us about some improvements they were doing to the hotel. We enjoyed meeting him and it sounds like he will have a positive impact on the hotel.
We had a nice chat with the new manager. He was very nice and wanted to make sure we had everything we needed. He told us about some improvements they were doing to the hotel. We enjoyed meeting him and it sounds like he will have a positive impact on the hotel.
6
JULIE
11 Jun 2023
·
Stayed 1 night
We would like to make this our regular stop when traveling from our son's home in Virginia and our home in Missouri. The first time was fine. This time, the woman at the front desk when we checked in was just plain unfriendly. Asked us questions and barely waited for a complete sentence before hitting you with another. Just poor customer service in our opinion. The next morning I asked who checked us in and the young lady wasn't sure if it was Maxine (or Monica) or Jo. So, I'm sorry I can't point you in the right direction on who you might want to counsel. But this employee really needs some Customer Service training in our opinion. Everything else was great, so we plan to return in August on our next trip. I won't let this staffer treat me poorly again. We will have it out.
We would like to make this our regular stop when traveling from our son's home in Virginia and our home in Missouri. The first time was fine. This time, the woman at the front desk when we checked in was just plain unfriendly. Asked us questions and barely waited for a complete sentence before hitting you with another. Just poor customer service in our opinion. The next morning I asked who checked us in and the young lady wasn't sure if it was Maxine (or Monica) or Jo. So, I'm sorry I can't point you in the right direction on who you might want to counsel. But this employee really needs some Customer Service training in our opinion. Everything else was great, so we plan to return in August on our next trip. I won't let this staffer treat me poorly again. We will have it out.
6
Luis
14 Aug 2025
·
Stayed 4 nights
Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.
Overall, there seems to be a disconnect from whats presented online and the reality of it all when you visit. The Good: Staff was super friendly and helpful. They addressed our concerns and were quick to find resolution to the best of their abjlities. Breakfast was offered and one of the highlights of our week long stay. The Bad: They advertise as having two pools and a hot tub but only one pool is available and with both the hot tub and the external pool no longer available to guests. Indoor pool was available, however, it did not seem to be filtered or chemically treated properly as the water itself seem cloudy and some of the panels were missing their guards/tiles thus creating trip or fall hazards. The Ugly: This hotel is clearly showing its age and while the rooms seem to be slightly updated, it leaves a lot to be desired for visually and esthetically. There is some deception in their advertising of amenities. The housekeeping is not up to par as some of the blankets were soiled prior to our arrival. This location is clearly in limbo between a motel designation and a one star hotel status charging three star prices. One expects better of a Wyndham property at those rates. I would strongly reconsider alternatives should I visit Charleston again in the future.
10
Dorisenne
25 Oct 2025
·
Stayed 1 night
The hotel is old and need to be refurbished. Like new mattresses, security doors, etc. However, the folks that work here are exceptionally professional and kind. Such sweet people that really care about the guests and your needs. Thank you
The hotel is old and need to be refurbished. Like new mattresses, security doors, etc. However, the folks that work here are exceptionally professional and kind. Such sweet people that really care about the guests and your needs. Thank you
10
Theresa
19 Oct 2025
·
Stayed 1 night
clean and spacious room. good number of parking spaces .very friendly and capable staff.
clean and spacious room. good number of parking spaces .very friendly and capable staff.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient to I‑64, restaurants, and the nearby casino; several guests found the area quiet and suitable for road trips. Many considered it a practical overnight stop.
Related guest reviews
8
Cassie
29 Jun 2024
·
Stayed 1 night
The property is conveniently located for where we were needing to stay. Close to multiple restaurants, close to the gas station, and not far from Nitro! Only downside was it had a slightly outdated feel. Only one elevator which is located at one end of the hotel. Check in was easy, front desk staff wasn’t rude but also not friendly, and the bathroom had a few loose tiles. It wasn’t the worst hotel I have stayed at and would likely stay again.
The property is conveniently located for where we were needing to stay. Close to multiple restaurants, close to the gas station, and not far from Nitro! Only downside was it had a slightly outdated feel. Only one elevator which is located at one end of the hotel. Check in was easy, front desk staff wasn’t rude but also not friendly, and the bathroom had a few loose tiles. It wasn’t the worst hotel I have stayed at and would likely stay again.
8
Erin
7 Jan 2025
·
Stayed 1 night
Nice hotel near the casino. They don’t have a shuttle but the casino does again. Nice touch that they have a bar inside. Pool looks great, we just haven’t used it.
Nice hotel near the casino. They don’t have a shuttle but the casino does again. Nice touch that they have a bar inside. Pool looks great, we just haven’t used it.
10
Deborah
24 Oct 2024
·
Stayed 4 nights
Stayed for a week . Staff very friendly and accommodating. Quiet area. Good breakfast. Close to sheetz, shopping mall with a Wal-Mart. Mountaintop view.
Stayed for a week . Staff very friendly and accommodating. Quiet area. Good breakfast. Close to sheetz, shopping mall with a Wal-Mart. Mountaintop view.
10
Mercedes
23 Nov 2025
·
Stayed 2 nights
Hotel is in a quiet area easy to access. It could use a little updating But the rooms were clean and comfortable. What made it really stand out for us was the level of service that we've received from every single member of staff. Standouts include Meadow at the front desk and Ann, both very friendly. We will return
Hotel is in a quiet area easy to access. It could use a little updating But the rooms were clean and comfortable. What made it really stand out for us was the level of service that we've received from every single member of staff. Standouts include Meadow at the front desk and Ann, both very friendly. We will return
10
JASON
22 Jan 2024
·
Stayed 1 night
Friendly staff ... Convenient location ...
Friendly staff ... Convenient location ...
8
mary
11 Sept 2024
·
Stayed 1 night
A little older hotel, but fine for overnight. Breakfast staff was extra good. About 15 minutes from downtown Charleston, but near lots of restaurants.
A little older hotel, but fine for overnight. Breakfast staff was extra good. About 15 minutes from downtown Charleston, but near lots of restaurants.
8
Hector
12 Mar 2025
·
Stayed 1 night
Convenient and affordable for travelers on road trip.
Convenient and affordable for travelers on road trip.
6
Darryl
22 Jun 2023
·
Stayed 1 night
The area is fine, just not a lot around. The building just needs updated. The front desk worker was very nice.
The area is fine, just not a lot around. The building just needs updated. The front desk worker was very nice.
8
Erin
2 Jan 2025
·
Stayed 1 night
We were thankful to come across this property when traveling with our dog over the holidays. A safe place for us to break up a 10 hour drive during a snowy late night was truly appreciated.
We were thankful to come across this property when traveling with our dog over the holidays. A safe place for us to break up a 10 hour drive during a snowy late night was truly appreciated.
8
Phillip
5 Mar 2024
·
Stayed 1 night
Clean good location good facilities
Clean good location good facilities
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised as hot and filling with friendly attendants, though items sometimes run out and service can be understaffed. The on‑site bar/grill is convenient but limited and has been cash‑only at times.
Related guest reviews
8
Janes
7 Aug 2023
·
Stayed 1 night
The breakfast was a zoo! It was Sunday morning and the hotel was very busy. Only one nice lady doing the best she could to try and keep up. The items on the breakfast bar were mostly empty. Coffee was gone. There was no way one person can serve the hot food to the people in line and keep the bar stocked. Please get her some help!
The breakfast was a zoo! It was Sunday morning and the hotel was very busy. Only one nice lady doing the best she could to try and keep up. The items on the breakfast bar were mostly empty. Coffee was gone. There was no way one person can serve the hot food to the people in line and keep the bar stocked. Please get her some help!
2
valerie
16 Jul 2023
·
Stayed 1 night
There was no coffee or linens for the sofa need in the room. The heat lamp in the bathroom could not be turned off. The microwave did not work. When I tried calling housekeeping or the desk no one answered for hours. There was no cc machine in the bar and grill they made everyone pay cash before the would even cook the meals. Some were forced to use a cash machine with high fees. The pools also had dirty green water and the tiles were falling off the sides into the water.
There was no coffee or linens for the sofa need in the room. The heat lamp in the bathroom could not be turned off. The microwave did not work. When I tried calling housekeeping or the desk no one answered for hours. There was no cc machine in the bar and grill they made everyone pay cash before the would even cook the meals. Some were forced to use a cash machine with high fees. The pools also had dirty green water and the tiles were falling off the sides into the water.
6
Shae
4 Aug 2025
·
Stayed 3 nights
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
Safety: The most important thing to know about this hotel is the lack of security. We stayed 3 nights, and not once was the door we entered through (Door B, not the main entrance) locked. The area wasn't scary enough to cancel our reservation, but I would not stay here again. Cleanliness: The room itself (2nd floor) was fine, but the hallways and stairwells were dirty with ripped carpet and chipped paint, etc. The hotel needs some TLC. Staff: Front desk and morning breakfast lady were very nice, but employees gathered outside our window in the morning and were quite loud (male breakfast guys. Free breakfast: No complaints, typical with waffles, eggs, potatoes, sausage. Did like that it wasn't the same every morning. Juice available as juice boxes. The current rating of 3.9 might be a little high.
10
Susan
8 May 2024
·
Stayed 2 nights
It is a beautiful property with nice amenities - a bar and grill in the hotel; a nice complimentary breakfast each day and pool. Would stay there again if in the area.
It is a beautiful property with nice amenities - a bar and grill in the hotel; a nice complimentary breakfast each day and pool. Would stay there again if in the area.
10
Leonard
15 Oct 2024
·
Stayed 3 nights
Great stay the breakfast is good the lady can cook
Great stay the breakfast is good the lady can cook
10
Patrick
26 Feb 2023
·
Stayed 1 night
The room and overall property were clean and well maintained. The only down side was the breakfast buffet was out of almost everything. It looked like a good selection, but almost everything was gone around 8am.
The room and overall property were clean and well maintained. The only down side was the breakfast buffet was out of almost everything. It looked like a good selection, but almost everything was gone around 8am.
2
Julie
5 Aug 2025
·
Stayed 1 night
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
Incredibly disappointing! The pictures are incredibly misleading. When you see a dirty worn out rug in the hallway and in the lobby, you know the rest of the place is going to be horrible. The pool was incredibly dirty because obviously their filter doesn’t work or it hasn’t been running a long time. The front desk clerk said that there had been a group of kids from a baseball tournament that had just been in it. If a sufficient filter is running in a swimming pool, it doesn’t matter how many people are in that pool. My husband and I walked to the edge and we looked in the pool and we couldn’t even see to the bottom. It was murky and disgusting. Also, the bar and restaurant only take cash. We never carry cash in the United States when traveling. Besides who carries cash anymore? I couldn’t believe that they didn’t take Apple Pay! This is not the 1980s! The phone that was in the room is literally from the 1980s. Whoever owns this franchise literally does not take pride in what they own. If they did, they would ensure the fact that the place was up to code. The health department needs to go into this place and do a full sweep! So should the fire inspector. It’s absolutely horrific.
8
Laura
16 Mar 2024
·
Stayed 2 nights
Loved the breakfast, it was very nice that they served the hot food and had 2 waffle makers. It is just a dated hotel and needs updated, it was as clean as it could be for a dated facility.
Loved the breakfast, it was very nice that they served the hot food and had 2 waffle makers. It is just a dated hotel and needs updated, it was as clean as it could be for a dated facility.
10
John
29 Jun 2024
·
Stayed 2 nights
The hot breakfast was delicious. The fried apples was a neat iaddition to the buffet line. Indoor and outdoor pools or small but exceptionally warm. The beds were comfortable and clean. The price was right & so close to the soccer fields. Sheets next door is a big bonus for hungry players. The bar has a pool table! The staff was exceptionally kind. Overall decent stay.
The hot breakfast was delicious. The fried apples was a neat iaddition to the buffet line. Indoor and outdoor pools or small but exceptionally warm. The beds were comfortable and clean. The price was right & so close to the soccer fields. Sheets next door is a big bonus for hungry players. The bar has a pool table! The staff was exceptionally kind. Overall decent stay.
4
Angela
31 Mar 2024
·
Stayed 1 night
Our stay was not pleasant. The noise was horrible, the pool was dirty, and they ran out of breakfast way before it was over. We couldnt even get a cup of coffee. There was no one at the front desk to check out so we left our keys.
Our stay was not pleasant. The noise was horrible, the pool was dirty, and they ran out of breakfast way before it was over. We couldnt even get a cup of coffee. There was no one at the front desk to check out so we left our keys.
Was this helpful?
AI-generated summary based on recent guest reviews
2
Janell
4 weeks ago
·
Stayed 1 night
Filthy property. Dirty sheets and toys left in the room. Air unit on full blast of cold air. Would not stop. Had to unplug unit. Rowdy people all through the hotel making very loud noise up until 2am. I called the front desk and they did nothing. The door to enter the hotel from the outside was left open all hours. Staff vaping in the bar area. NOT recommended for family's. If you just want to get wasted and raise hell all night, this is the place for you!
Filthy property. Dirty sheets and toys left in the room. Air unit on full blast of cold air. Would not stop. Had to unplug unit. Rowdy people all through the hotel making very loud noise up until 2am. I called the front desk and they did nothing. The door to enter the hotel from the outside was left open all hours. Staff vaping in the bar area. NOT recommended for family's. If you just want to get wasted and raise hell all night, this is the place for you!
10
Ryan
4 weeks ago
·
Stayed 1 night
Great staff, convenient location. Nice to have a bar & grill on site. Have stayed there twice & both times were great.
Great staff, convenient location. Nice to have a bar & grill on site. Have stayed there twice & both times were great.
8
Kimberly
29 Sept 2026
·
Stayed 2 nights
We had a good time, the breakfast was pretty good.
We had a good time, the breakfast was pretty good.
8
Charlene
26 Sept 2026
·
Stayed 1 night
The breakfast had good choices and the area was kept clean.
The breakfast had good choices and the area was kept clean.
10
Edward
21 Sept 2026
·
Stayed 1 night
Great hotel. Clean. Big rooms. Great breakfast
Great hotel. Clean. Big rooms. Great breakfast
FAQs about Wyndham Garden Hotel Cross Lanes Charleston
Is parking available at the hotel?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered?
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a fee of USD 35 per accommodation, varying based on length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 5:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Cross Lanes, within a 5-minute drive of West Virginia Junior College-Charleston and Mardi Gras Casino. It is approximately 1.1 miles from Regal Nitro and 1.5 miles from Kanawha County Public Library.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool, which is accessible from 8 AM to 10 PM.
Are children allowed at the hotel?
Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not mentioned.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Cross Lanes trip?
What do room rates typically look like at Wyndham Garden Hotel Cross Lanes Charleston?
Over the next 60–90 days, room rates at Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes typically average around US$71 a night for two guests, ranging from US$66 to US$81 on available dates.
When is the quietest time to visit Wyndham Garden Hotel Cross Lanes Charleston?
September is the quietest month to stay at Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes, while January is the busiest for demand; expect fewer crowds and easier availability in early autumn.
Which month has the lowest rates at Wyndham Garden Hotel Cross Lanes Charleston?
January is the cheapest month to stay at Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes, averaging US$99 a night; March is the most expensive month, averaging US$113. September is the quietest month, which differs from the cheapest month.
What nearby attractions and guest types suit Wyndham Garden Hotel Cross Lanes Charleston?
Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes is conveniently located near attractions such as Regal Nitro, Mardi Gras Casino and Ridenour Memorial Park, making it suitable for families and couples. The hotel also caters to business travellers, with several local colleges and sports complexes easily accessible.
How do this hotel's rates compare with other hotels in Cross Lanes?
Wyndham Garden Hotel Cross Lanes Charleston is cheaper than 10 of 19 comparable hotels in Cross Lanes, with a typical median of US$102 a night versus approximately US$106 for its peer set.
How does the nightly price at Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes compare to recent weeks?
The current price at Wyndham Garden Hotel Cross Lanes Charleston in Cross Lanes is US$92 per night for 2 guests, which is typical for this hotel: within 10% of its US$100 average over the last 60 days. Most nights over that period fell between US$89 and US$134.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: 148.49698609695434USD
- 2026-10-31: 88.85629059257508USD
- 2026-11-01: 81.96999768829346USD
- 2026-11-02: 94.16878168869019USD
- 2026-11-03: 94.26632616195678USD
- 2026-11-04: 92.56833800354003USD
- 2026-11-05: 87.91710888938904USD
- 2026-11-06: 94.16878168869019USD
- 2026-11-07: 94.26632616195678USD
- 2026-11-08: 80.18653849220276USD
- 2026-11-09: 88.25071338043213USD
- 2026-11-10: 88.87936939620971USD
- 2026-11-11: 88.92273293876649USD
- 2026-11-12: 88.87936939620971USD
- 2026-11-13: 94.26632616195678USD
- 2026-11-14: 94.16878168869019USD
- 2026-11-15: 91.04716201972961USD
- 2026-11-16: 94.16878168869019USD
- 2026-11-17: 98.63442338523865USD
- 2026-11-18: 94.16878168869019USD
- 2026-11-19: 87.79547735671997USD
- 2026-11-20: 94.16878168869019USD
- 2026-11-21: 96.46663076171875USD
- 2026-11-22: 83.45989210968017USD
- 2026-11-23: 83.45989210968017USD
- 2026-11-24: 83.34304551963807USD
- 2026-11-25: 92.12021103744507USD
- 2026-11-26: 95.53448121528625USD
- 2026-11-27: 94.26632616195678USD
- 2026-11-28: 94.16878168869019USD
- 2026-11-29: 85.62768473320007USD
- 2026-11-30: 83.45989210968017USD
- 2026-12-01: 82.26761257514954USD
- 2026-12-02: 83.34304551963807USD
- 2026-12-03: 82.29570702400207USD
- 2026-12-04: 88.82517992095947USD
- 2026-12-05: 87.92554235076905USD
- 2026-12-06: 78.15965388450623USD
- 2026-12-07: 79.95892048034668USD
- 2026-12-08: 81.29210803070069USD
- 2026-12-09: 82.29570702400207USD
- 2026-12-10: 82.29570702400207USD
- 2026-12-11: 88.82517992095947USD
- 2026-12-12: 88.82517992095947USD
- 2026-12-13: 77.96607732162475USD
- 2026-12-14: 78.04042336769103USD
- 2026-12-15: 79.1243239517212USD
- 2026-12-16: 80.20821599121093USD
- 2026-12-17: 79.26522342300414USD
- 2026-12-18: 83.29931456184387USD
- 2026-12-19: 83.38402513542175USD
- 2026-12-20: 74.78873870468139USD
- 2026-12-21: 78.2812854171753USD
- 2026-12-22: 79.26522342300414USD
- 2026-12-23: 80.869392527771USD
- 2026-12-24: 77.96607732162475USD
- 2026-12-25: 82.37600007019043USD
- 2026-12-26: 83.45989210968017USD
- 2026-12-27: 75.27047134819031USD
- 2026-12-28: 79.26522342300414USD
- 2026-12-29: 71.25604119682312USD
- 2026-12-30: 78.3965USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 35 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Designated smoking area
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
General
Non-smoking rooms
Picnic area/Tables
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Billiards
Pool indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
Internet
Free wi-fi