Name: Comfort Inn University Durham - Chapel Hill
Address: 3508 Mt. Moriah Rd, Durham, North Carolina, United States of America, Durham, North Carolina, US
Price range: $72–$263 per night
Rating: 8

What guests think

At Comfort Inn University Durham - Chapel Hill, guests frequently praise the friendly, helpful staff and convenient location for UNC, Duke, and I-40 access, and many find the complimentary breakfast adequate for a short, budget friendly stay.

Common drawbacks include dated interiors, nighttime noise, occasional maintenance problems with locks, AC, or showers, and unexpected security deposits or slow refunds. Cleanliness feedback is mixed, ranging from very clean rooms and comfortable beds to reports of odors, mold, or even roaches. Expect a basic, affordable stay where service and location stand out more than the facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the outdoor pool's status and condition vary by stay, and parking ranges from easy to limited during busy periods or construction.

Related guest reviews

4

Ashley

Nov 15, 2025

·

Stayed 3 nights

Very limited parking because of all the construction trucks taking up entire roads. Long dark hallway on the third floor. Constantly folks smoking outside the entryway… it stunk. I would not stay again- it was just me in town for work.

8

Jason

May 4, 2025

·

Stayed 2 nights

Pool seems to be out of commission

10

PAULA

May 13, 2024

·

Stayed 2 nights

No enough parkng

10

Candice

Jul 22, 2024

·

Stayed 2 nights

Great location and pool is great temperature to be an outdoor pool

6

Eric

Jun 9, 2025

·

Stayed 1 night

Needs to fix the pool

2

Susan

Sep 15, 2024

·

Stayed 2 nights

Elevator on the side of the hotel where I stayed was out of service. This was done to avoid unwanted people coming in. Also had to display hotel occupancy so not to get car towed. Felt unsafe.

6

Cynthia

Oct 8, 2023

·

Stayed 1 night

Convenient location to stay after UNC game. Outdoor pool. Free breakfast with waffles, eggs, potatoes and pastries.

2

Tim

Oct 10, 2025

·

Stayed 2 nights

Found roaches in the room both days we stayed. Had to get new keys each day as lock didn’t work. Toilet didn’t work. Asked at the desk if pool was open she said it was not even though it was 80 and not a cloud in the sky. Checked out a few hours later and a mentioned this again at the desk a maintenance man overheard me and said that the pool is open. Finally if you are checking out on a busy Sunday morning and no one is at the desk look just outside the door she is out on a smoke break.

6

Jenna

Aug 17, 2025

·

Stayed 2 nights

Staff was very friendly and the area was good. Toilet bowl was very moldy and cleanliness could have been improved. Someone kept calling the phone to my room and hanging up. Fitness center was nice.

8

Eduardo

Aug 27, 2024

·

Stayed 2 nights

Good hotel for a short stay, bed and bathroom was clean and parking was easy

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Cleanliness

Cleanliness is inconsistent: several guests found rooms very clean, while others reported odors, mold, roaches, or missed housekeeping and trash left in hallways.

Related guest reviews

6

martha

Oct 27, 2025

·

Stayed 1 night

Trash bags were left in the hallway on the fourth floor where my room was located all night and through time for my checkout. Loud music was playing downstairs in the lobby after 10:00 pm and we had to call the front desk. Doors slamming through the night and in the early morning.

10

Demetrius

Apr 4, 2025

·

Stayed 2 nights

Very clean and quiet

2

Eduardo

Oct 6, 2024

·

Stayed 2 nights

Terrible hotel infested of cockroaches. We spent two nights, the first night, few minutes after entering our room, I spotted an large cockroach crawling from under the fridge, I smashed it and wrapped it in toilet paper. The next morning I talked to the cleaning lady on my way and told her of this, later that night when we came back, 30 minutes in the room another gigantic cockroach fell next to the bed.!!! I smashed it. On my check Out I informed the front desk and they showed surprised but not even the intention to solve it and even less to apologize or credit my account for such disgusting experience. Never use this place

10

Rob

Nov 18, 2025

·

Stayed 1 night

The room was clean and the staff was nice

10

Elizabeth

May 10, 2025

·

Stayed 1 night

Clean safe stop convenient to the highway yet close to UNC and near restaurants etc.

2

Sevinc

May 13, 2024

·

Stayed 3 nights

Rooms were moldy and smelly. We could hardly breathe. Door keys wouldn’t work. Had to go to the front desk so many times.

4

Lisa Anne

May 14, 2023

·

Stayed 1 night

The front desk woman was rude. The towels had holes in them. The shower had a mind of its own, first blasting hot, then blasting cold then hot then cold. Not an enjoyable shower. And the room was surface clean. I dropped something on the floor, looked under the bed and it had sooo many dust bunnies. I would not recommend.

10

William

Oct 27, 2023

·

Stayed 1 night

The staff was very nice, rooms were clean and comfortable.

2

Tim

Oct 10, 2025

·

Stayed 2 nights

Found roaches in the room both days we stayed. Had to get new keys each day as lock didn’t work. Toilet didn’t work. Asked at the desk if pool was open she said it was not even though it was 80 and not a cloud in the sky. Checked out a few hours later and a mentioned this again at the desk a maintenance man overheard me and said that the pool is open. Finally if you are checking out on a busy Sunday morning and no one is at the desk look just outside the door she is out on a smoke break.

10

Laura

Mar 9, 2024

·

Stayed 1 night

Room and facilities were very clean and comfortable.

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Rooms

Rooms are older and basic, with small bathrooms and occasional AC or shower issues; beds are often comfortable, but noise from halls or other guests can disrupt sleep.

Related guest reviews

8

Jennifer

Nov 17, 2024

·

Stayed 2 nights

This is an older hotel, lobby and halls kind of dingy but the room was good and beds were comfortable.

8

Chris

May 28, 2024

·

Stayed 3 nights

Overall Great stay. Hotel needs updated - a bit dark and old but comfortable bed. Pillows flimsy. Small bathroom but it was a short stay so more than adequate

6

martha

Oct 27, 2025

·

Stayed 1 night

Trash bags were left in the hallway on the fourth floor where my room was located all night and through time for my checkout. Loud music was playing downstairs in the lobby after 10:00 pm and we had to call the front desk. Doors slamming through the night and in the early morning.

6

Erin

Apr 8, 2025

·

Stayed 2 nights

This hotel has been great for us in the last two years that we've visited for the Dreamville Festival in Raleigh! It's very affordable and not too far from the park. The air quality in the room was a little uncomfortable this year. It was very stuffy and hard to breathe in our room.

8

Sharisha

Oct 27, 2024

·

Stayed 2 nights

The hotel is decent. I can tell it's been around for a while but they've put in some effort to keep things presentable. I had a one bedroom suit. The bathroom could use a slight update. It has a large mirror in the jacuzzi/shower that definitely needs to be removed.

6

Robert

May 6, 2023

·

Stayed 1 night

Good location, good price. Comfortable bed, clean room. Outdated hotel, in need of a makeover.

10

Julia

May 28, 2023

·

Stayed 1 night

We had got the family suite and it was so nice, big and clean. We had two full bathrooms which was a plus and each room including the sitting room had tv’s. I would book again. The front desk clerk that checked me in was excellent and so nice!

6

Amber

Feb 23, 2024

·

Stayed 1 night

Price for the hotel was great since we only needed it for a night. It overall was clean. The hallways to the rooms are very dark and there are some definite upgrades or remodels that could be done to the place. AC in the room didn't work properly. When we changed the temp the whole thing just cut off. It came back on but would never get colder. The free breakfast worked for what we needed. Property is very convenient to restaurants and highways.

8

Mary

Aug 5, 2023

·

Stayed 3 nights

Overall, the property was ok. It was clean, and safe but the furniture will need to be updated to remain competitive.

4

Jessica

Oct 18, 2025

·

Stayed 1 night

Front desk staff was rude. Keys didn’t work at first. And I only stayed a few hours before sucking it up and driving home bc someone was playing loud music and yelling. Waste of money.

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Service

Service is frequently praised as friendly and helpful with smooth check in, though some report rude or indifferent front desk interactions, understaffing, and confusion or delays around security deposits and policies.

Related guest reviews

8

Michael

Jul 26, 2025

·

Stayed 2 nights

Efficient check in process. We had a total of 4 rooms booked for a wedding. Nobody had any complaints. Breakfast area can get a bit crowded at times on the weekend. The only issue was that they did not reverse the security deposit for 6 days, which I think is excessive. Good location, easy access from I40.

2

Jacob

Apr 7, 2024

·

Stayed 1 night

Front desk staff was standoffish and gave me different treatment because I booked through a 3rd party

10

Danika

Jul 28, 2024

·

Stayed 2 nights

Very friendly staff and clean area..

10

Patrick

Mar 24, 2024

·

Stayed 2 nights

Great stay, friendly and helpful staff

6

Kelly

Apr 23, 2023

·

Stayed 1 night

It was obvious they were understaffed. The staff was very friendly but we had to wait until 5:00 for our room. There was no help at the front desk in the morning because they were understaffed

10

Rebekah

May 14, 2025

·

Stayed 2 nights

Professional, friendly, respectful, caring staff.

10

Shawanika

Mar 9, 2025

·

Stayed 1 night

My husband and I were happy with our stay. The hostess Joyce was wonderful and very helpful during our check-in process. Great customer service!

10

Catherine

Mar 1, 2023

·

Stayed 1 night

overall, the hotel is nice, good breakfast and the morning front desk manager offered toothpaste to me (I forgot to pack some...). I was asked at check-in to provide a $100 "deposit" on my credit card since I didn\'t book directly with Choice Hotels as a Choice Member. Even though the desk clerk found our Choice Membership number, I still had to provide the deposit! This didn\'t seem right to me, but she said that some guests had trashed rooms in the past and this was "required". THIS WAS A SURPRISE!

4

Jessica

Oct 18, 2025

·

Stayed 1 night

Front desk staff was rude. Keys didn’t work at first. And I only stayed a few hours before sucking it up and driving home bc someone was playing loud music and yelling. Waste of money.

10

Luke

Aug 6, 2024

·

Stayed 1 night

Convenient location. Nice room. Lady at front desk was awesome.

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Location

Convenient for UNC, Duke, and I-40 with easy access to Durham, Chapel Hill, and restaurants; one guest found their venue farther than expected.

Related guest reviews

8

Virginia

Aug 19, 2023

·

Stayed 1 night

Perfectly fine for an economical place to stay while in the triangle area.

6

Willard

Apr 29, 2024

·

Stayed 2 nights

Was told it was just a few miles from the venue I needed to visit. It was more like 30 minute drive. Nothing special about the place for the price. Was turned off by not being able to check in until after 3PM after an 8 hour drive.

10

Daniel

Jun 23, 2024

·

Stayed 1 night

Nice facility Convenient location

10

Denise

Mar 25, 2023

·

Stayed 1 night

It is always a good choice. Very close to both UNC and Duke.

10

Elizabeth

May 10, 2025

·

Stayed 1 night

Clean safe stop convenient to the highway yet close to UNC and near restaurants etc.

10

Andrew

May 15, 2025

·

Stayed 2 nights

I was in town for my son's graduation and found this hotel to be convenient to the UNC campus and at a more reasonable price than properties next to the campus. This hotel is a straight shot down to Franklin Street.

10

Jamie

May 22, 2024

·

Stayed 2 nights

Convenient to Durham and Chapel Hill. Good experience. Breakfast could have been better.

8

Doug

Oct 17, 2024

·

Stayed 2 nights

Close to UNC and good price

8

harold

Jul 22, 2023

·

Stayed 1 night

This was a great stop with the family while we were visiting UNC Chapel Hill

8

Peter

Oct 6, 2024

·

Stayed 2 nights

Convenient location, reasonably priced despite football weekend

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Dining

Breakfast is generally well liked with a solid variety, but on busy mornings it can be crowded, understocked, or average.

Related guest reviews

8

Michael

Jul 26, 2025

·

Stayed 2 nights

Efficient check in process. We had a total of 4 rooms booked for a wedding. Nobody had any complaints. Breakfast area can get a bit crowded at times on the weekend. The only issue was that they did not reverse the security deposit for 6 days, which I think is excessive. Good location, easy access from I40.

10

Shu

Apr 21, 2025

·

Stayed 3 nights

Hotel is not new but it’s clean. Breakfast is good.

8

Edmond

Oct 21, 2024

·

the free breakfast was mediocre

10

amanda

Jun 14, 2025

·

Stayed 1 night

The staff was very friendly helpful. Breakfast was great. It was quiet and rooms wrre very clean. Would definitely stay here again

10

antonio lerond

Apr 19, 2025

·

Stayed 1 night

Awesome breakfast

10

Jamie

May 22, 2024

·

Stayed 2 nights

Convenient to Durham and Chapel Hill. Good experience. Breakfast could have been better.

10

Shawna

Jan 18, 2025

·

Stayed 2 nights

Great service from the get go. Room was clean, bed was comfortable. Everything worked, the fridge, microwave, both tvs etc. There were a lot of stuff to choose from for breakfast and it was pretty tasty and hot. I will definitely be going back in the future when we go to games. It is also close to the Dean Center for games.

6

Christine

Aug 21, 2023

·

Stayed 3 nights

The good: affordability, easy late night check in, comfortable beds, good air conditioning, soft sheets, clean room The ok: pillows need more variety thick- thin, desk staff efficient but not especially friendly The bad: room deodorizer stank like old popcorn butter and feet, breakfast was over crowded, understocked, powdered eggs, no bread, coffee ran out, definitely not eco-friendly with single use plastics, etc.

8

Lito

Jul 24, 2024

·

Stayed 1 night

Love the continental breakfast staff were very accommodating

8

George

Sep 11, 2023

·

Stayed 2 nights

We had a good stay, no real complaints. The staff was nice and everything was clean. Issues: crazy shower head and slow draining tub, the sheets on the bed are wore slam out - not ripped or full of holes, but super thin, and the entry door at the base of the elevator is broken and does not lock. It would also be nice to have a real coffee cream on the buffet - Coffee Mate is not the same. For the price and location, I'd probably stay there again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$91
March	$86
April	$94
May	$94
June	$88
July	$87
August	$90
September	$102
October	$114
November	$106
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $100	17 $89	18 $93	19 $93
20 $83	21 $90	22 $83	23 $85	24 $72	25 $89	26 $97
27 $72	28 $79	29 $81	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $187	3 $263
4 $72	5 $89	6 $90	7 $89	8 $74	9 $129	10 $135
11 $73	12 $94	13 $102	14 $94	15 $81	16 $158	17 $158
18 $72	19 $87	20 $102	21 $104	22 $88	23 $171	24 $211
25 $73	26 $96	27 $102	28 $94	29 $84	30 $180	31 $183

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Monthly average prices

About this property

Location

Room options

Suite (Upgrade)

Room, 2 Queen Beds, Accessible

Room, Two Queen Bed, Upgrade

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, Multiple Beds (Upgrade)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn University Durham - Chapel Hill

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Prices for upcoming dates