Is parking available at the property?

Parking is not available at the property as Zermatt is a car-free zone. Guests can reach the hotel only by train.

What type of breakfast is offered and what are the serving hours?

An on-site breakfast is available, though specific details about the type are not provided. Breakfast is served daily, but exact hours are not specified.

What are the standard check-in and check-out times?

Check-in time starts at 15:00 and ends at 19:00. Check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but specific costs or arrangements are not mentioned.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of CHF 800 per vehicle, accommodating up to six passengers. Guests must arrange the transfer prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Zermatt, next to a golf course and close to the Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area. It is in a rural area, ideal for skiing and outdoor activities.

Does the property have a swimming pool?

The property does not mention having a swimming pool. However, it features a hot tub, sauna, and steam room for relaxation.

What are the policies for guests staying with children?

Children are allowed at the property. Specific details regarding the minimum age for children to stay for free are not provided.

Hotel Aristella Swissflair in Zermatt

Average nightly price at Hotel Aristella Swissflair by month, last 12 months (USD)
Month	Average price
January	$460
February	$578
March	$480
April	$396
May	$514
June	$363
July	$354
August	$328
September	$336
October	$276
November	$325
December	$499

What guests think

Across recent reviews, Hotel Aristella Swissflair is praised for warm, helpful staff and spotless rooms, with many guests valuing the convenient, walkable Zermatt location and occasional Matterhorn views from balconies or upper floors.

Rooms are generally comfortable and often spacious, with some described as modern. Breakfast is consistently well reviewed, and the on-site restaurant earns repeated praise for dinner. A few isolated critiques mention construction noise, a small wellness area, or disappointing service in single instances. Overall, it suits travelers seeking comfort and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the spa and sauna, though one review says the wellness area feels small and dated.

Related guest reviews

10

Rakesh

Jun 30, 2024

·

Stayed 1 night

Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.

10

Paul

Jan 22, 2023

·

Stayed 3 nights

Heated floors after skiing are great

10

Timothy John

Sep 30, 2024

·

Stayed 7 nights

Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend

10

Naomi

Sep 16, 2023

·

Stayed 1 night

My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.

10

Jiyoung

Jun 26, 2024

·

Stayed 2 nights

혼자 여행이였는데, 룸 업그레이드를 해주셔서 더욱 더 편안하게 지낼 수 있었습니다. 방도 깨끗하고 사우나시설도 좋았습니다~ 키르히다리 근처라 마테호른 보러가기도 편합니다! 전반적으로 모두 좋은 숙소였어요. 직원분들 다 친절했고 특히 안경끼신 젊은 여성직원분이 날씨 상황과 기차 연착도 알려주셔서 너무 감사했습니다:-) 다음에 또 체르마트에 간다면, 다시 머무르고싶네요👍

Translate

10

Nicole

Dec 14, 2023

·

Stayed 4 nights

We arrived and the snow/rain had stopped, so we opted to walk... but if carrying lots of ski luggage, I woudl suggest calling hotel and having them send the shuttle for 15CHF (we used this to get back to the train station). We were greeted warmly, and checked in right at 2pm. the Room is modern and clean, but the shower was a bit small and the view from the room wasn't the best.. (ours looked at the dumpsters of the hotel next door lol).. but we weren't in the room much anyway... We did meet the owner who was very helpful in showing us on the ski map the best way to ski the entire mountain without having to go back down to the village and have to take busses.. it was very helpful. We also ate at the Spycher restaurant which was connected and owned by the same family.. food was excellent, but for some reason they didn't have a bartender to make cocktails... they also have a ski shop directly across the street, so this was a big bonus i that we didn't have to carry skis from the shop through the town. Overall we'd recommend this to anyone visiting Zermatt, and we'd stay there again.

6

Riccardo

Jan 16, 2025

·

Stayed 1 night

Das ist doch eher ein 3 Sterne Hotel. Alte Möbel, das Bett sehr unbequem. Nicht mein Favorit. Einchecken hat 10 min gedauert, Wellness sehr klein und alt.

Translate

10

Peter

Apr 13, 2025

·

Stayed 7 nights

Sehr freundliches Personal, Wäscheservice super schnell zu guten Preisen, Sauberkeit der Zimmer, guter Transfer, Lage - in 5 Minuten im Zentrum

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent highlight, with many reviews describing rooms as very clean or spotless.

Related guest reviews

10

Patrick

Aug 2, 2025

·

Stayed 1 night

Sehr freundliches Personal und wirklich sehr sehr Sauber !

Translate

10

Laura

Jun 25, 2025

·

Stayed 3 nights

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.

10

Mathieu

Jan 27, 2026

·

Stayed 2 nights

Acceuil, propreté, qualité du service

Translate

10

Michael

Aug 10, 2025

·

Stayed 3 nights

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!

10

Romy

Jun 17, 2023

·

Stayed 2 nights

Sehr schönes ruhiges Hotel. Zimmer sehr sauber und wir haben uns einfach wohlgefühlt. Tolles Frühstück

Translate

10

Jan

Feb 9, 2026

·

Stayed 7 nights

Rent rum

10

Sarah

Dec 6, 2024

·

Stayed 1 night

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.

8

Sarah

Aug 28, 2025

·

Stayed 1 night

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!

10

??

Jun 13, 2025

·

Stayed 1 night

部屋が綺麗で、アメニティも充実していました！受付けも丁寧で、朝食も良かったです。

Translate

10

Elif

Dec 12, 2024

·

Stayed 1 night

Very nice place to stay Reception staff very kindly and give attention to every detail. Very happy to stay there. Room was clean and warm You have everything you need Highly recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are widely described as comfortable and often spacious, with some modern touches and occasional Matterhorn or balcony views; a few note dated furniture, a small shower, or an unappealing view.

Related guest reviews

10

Laura

Jun 25, 2025

·

Stayed 3 nights

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.

10

Bruce

Sep 5, 2025

·

Stayed 3 nights

The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.

10

Ryan

Aug 30, 2024

·

Stayed 2 nights

The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.

10

Nicole

Dec 14, 2023

·

Stayed 4 nights

We arrived and the snow/rain had stopped, so we opted to walk... but if carrying lots of ski luggage, I woudl suggest calling hotel and having them send the shuttle for 15CHF (we used this to get back to the train station). We were greeted warmly, and checked in right at 2pm. the Room is modern and clean, but the shower was a bit small and the view from the room wasn't the best.. (ours looked at the dumpsters of the hotel next door lol).. but we weren't in the room much anyway... We did meet the owner who was very helpful in showing us on the ski map the best way to ski the entire mountain without having to go back down to the village and have to take busses.. it was very helpful. We also ate at the Spycher restaurant which was connected and owned by the same family.. food was excellent, but for some reason they didn't have a bartender to make cocktails... they also have a ski shop directly across the street, so this was a big bonus i that we didn't have to carry skis from the shop through the town. Overall we'd recommend this to anyone visiting Zermatt, and we'd stay there again.

10

Arthur

Jan 17, 2025

·

Stayed 3 nights

An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views

10

Cari

Sep 5, 2024

·

Stayed 2 nights

Property is awesome, great views of Matterhorn, on 4th floor! Breakfast is included! This is our second stay at this property, will continue to book at this property.

10

Marcie

Jul 24, 2025

·

Stayed 1 night

Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.

10

Celsa Gabriela

Jun 27, 2025

·

Stayed 2 nights

Extraordinario! El cuarto espacioso, cómodo y todo el personal muy amable.

Translate

10

Matthew

Jan 15, 2026

·

Stayed 5 nights

The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.

8

Sarah

Aug 28, 2025

·

Stayed 1 night

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as warm, friendly, and helpful, including attentive front-desk support; however, there is an isolated report of poor treatment and a billing issue.

Related guest reviews

10

Caroline

Aug 20, 2025

·

Stayed 4 nights

Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!

10

Laura

Jun 25, 2025

·

Stayed 3 nights

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.

10

Bruce

Sep 5, 2025

·

Stayed 3 nights

The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.

10

Swakshar

Jul 10, 2025

·

Stayed 2 nights

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.

4

Muqiu

Aug 28, 2025

·

Stayed 1 night

The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.

10

Ian

Aug 5, 2025

·

Stayed 2 nights

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.

10

Michael

Aug 10, 2025

·

Stayed 3 nights

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!

10

Matthew

Jan 15, 2026

·

Stayed 5 nights

The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.

10

Erin

Sep 3, 2025

·

Stayed 2 nights

One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.

10

Poirier

Mar 19, 2025

·

Stayed 6 nights

This is our second year at Aristella. We really like this family hotel. They took care of us extremely well. Thank you Aristella and team

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient and walkable to the train station, town center, restaurants, and ski lifts.

Related guest reviews

10

Caroline

Aug 20, 2025

·

Stayed 4 nights

Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!

10

Laura

Jun 25, 2025

·

Stayed 3 nights

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.

10

Bruce

Sep 5, 2025

·

Stayed 3 nights

The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.

10

Taoran

Feb 7, 2025

·

Stayed 5 nights

I was here for a five-day ski trip, really great hotel to stay. Zermatt is a costly place, and this hotel a great choice if you want to find a cost the value of the money. It’s comfortable, clean and spacious. Location of the hotel is very convenient. Not a long walk from the train station. A little bit stairs for the shortcut, comparing to other hotels on the hill top, it’s not a big deal. In addition, not far away from the gondola and town center. I love getting little chocolate treat everyday from the cleaning team.

10

Swakshar

Jul 10, 2025

·

Stayed 2 nights

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.

10

Alessandra

Sep 12, 2025

·

Stayed 1 night

Hotel muito bom, quarto novo e confortável, café da manhã excelente, localização perfeita.

Translate

10

Michael

Aug 10, 2025

·

Stayed 3 nights

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!

10

Brendan

Dec 7, 2023

·

Stayed 5 nights

Great hotel and easy spot to walk into village or to ski lifts.

10

Angie

Aug 28, 2024

·

Stayed 2 nights

It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.

8

Sarah

Aug 28, 2025

·

Stayed 1 night

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for quality and variety, and the on-site restaurant receives repeated compliments for excellent dinners; one comment noted no bartender for cocktails on a visit.

Related guest reviews

10

Gregory

Nov 30, 2024

·

Stayed 3 nights

Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.

10

Monique

Feb 27, 2023

·

Stayed 6 nights

One of my friends and I planned a ski trip to Zermatt and stayed at the Aristella. The complimentary breakfast was excellent. A great assortment and the best scrambled eggs I've ever had! The staff were all pleasant and helpful. The room was clean and comfortable, and the chocolate left each day was a nice surprise. The location was also very convenient for dining and quick walk to the ski lift. Highly recommend!

10

Bruce

Sep 5, 2025

·

Stayed 3 nights

The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.

10

Ryan

Aug 30, 2024

·

Stayed 2 nights

The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.

10

Swakshar

Jul 10, 2025

·

Stayed 2 nights

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.

10

Cari

Sep 5, 2024

·

Stayed 2 nights

Property is awesome, great views of Matterhorn, on 4th floor! Breakfast is included! This is our second stay at this property, will continue to book at this property.

10

Alessandra

Sep 12, 2025

·

Stayed 1 night

Hotel muito bom, quarto novo e confortável, café da manhã excelente, localização perfeita.

Translate

10

Ian

Aug 5, 2025

·

Stayed 2 nights

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.

10

Matthew

Jan 15, 2026

·

Stayed 5 nights

The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.

10

Sarah

Dec 6, 2024

·

Stayed 1 night

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.

Was this helpful?

AI-generated summary based on recent guest reviews

Hotel Aristella Swissflair

Prices for Hotel Aristella Swissflair

Monthly average prices

About this property

Location

Room options

Economy Double Room

Double Room Ground Floor

Panorama Double Room with Matterhorn View

Family Room with Matterhorn View

Deluxe Double Room with Matterhorn View

Modern Double Room

Modern Triple Room

Single Room

Guest reviews of Hotel Aristella Swissflair

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Aristella Swissflair

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $326	3 $306
4 $301	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22 $277	23 $273	24 $275	25 $283	26 $280	27	28
29 $277	30 $282