Name: The Westin Monache Resort, Mammoth
Address: 50 Hillside Drive, Mammoth Lakes, California, United States of America, Mammoth Lakes, California, US
Price range: US$246–US$422 per night
Rating: 8.83

What guests think

At The Westin Monache Resort, Mammoth, travelers repeatedly praise the walkable location by the Village and gondola and the welcoming staff, while reviews also note periodic construction noise, busy elevators, and occasional room or maintenance issues.

Guests like the pool and hot tubs, underground parking, and ski or snowboard valet, though some facilities feel limited or inconsistent, such as broken gym equipment, hot tub jets, pricey EV charging, and no towel or drink service at the pool. Many reviews call rooms clean and comfortable, but others report stained linens, missed spots, worn carpets, and inconsistent housekeeping during stays. On-site dining feedback is mixed, with some enjoying breakfast, cocktails, and service, and others finding the menu limited, overpriced, or poorly executed. Overall, expect a convenient base with good amenities, tempered by occasional operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tubs are popular, with convenient underground parking and ski or snowboard valet. Elevators can be crowded or down, some equipment and hot tub jets need attention, EV charging is pricey, and there’s no towel or drink service at the pool.

Related guest reviews

8

Annie

20 Oct 2023

·

Stayed 3 nights

Pool and jacuzzi👍👍

6

Terence

18 Jul 2025

·

Stayed 4 nights

Overall it's a nice property with a convenient location near the village. My complaints are 1. AC was out the entire evening until 4am the next day. I had to ask to get some compensation. None was offered unless you asked. 2. They don't take out your trash at least from the kitchen. You have to use the trash chutes for your floor. Had to do this at a timeshare, but never at a hotel. 3. Onsite EV charging rates are criminal, Over 50% more than the cost to use a Tesla Supercharger in Mammoth. The pool areas was. Ice and frequently used. Appreciated the water refilling stations and free morning coffee in the lobby as well.

10

Kathy

16 Aug 2025

·

Stayed 3 nights

The hotel staff were warm, welcoming, professional and efficient. The suite was beautiful with 270 degree views of mountains. The resort facilities were also fantastic for exercise and swimming. I look forward to returning in Winter and experiencing the changes in the landscape and nature. I can't fault this hotel it was a joy to stay at and very relaxing with excellent underground parking included

8

Jane

8 Jul 2024

·

Stayed 4 nights

Used the pool No towel service or drinks service.

10

Daniel

17 Feb 2025

·

Stayed 3 nights

Fabulous location and the ski valet is great. Although the stairs back up to the hotel from the gondola are challenging after a hard day of skiing.

10

Natasha

7 Aug 2025

·

Stayed 4 nights

Wonderful property. We lobed the pool and used the grill multiple night to cook dinner. Comfy beds, kitchen had everything we needed, we had a great stay.

10

Lauren

21 Oct 2023

·

Stayed 3 nights

This was such a beautiful place to stay with direct access to the village. Even in the off season the pool and hot tub areas were kept up very nicely. We had an amazing week here and didn’t want to leave :)

6

HECTOR

3 Oct 2024

·

Stayed 1 night

I expect the hotel to be more like other properties that you have such us the beaver creek one. The pool was dirty, the bench at the gym was broken. The hostess at the reception they were esucated by seems that they were doing you a favor to attend us when we arrived

10

Wendy

10 Aug 2025

·

Stayed 3 nights

Amazing property! It is a 2 min walk to the village. The pool was amazing! Staff were very friendly and helpful. 10 out of 10

10

Jon

10 Mar 2023

·

Stayed 2 nights

Great stay at the Westin. Super convenient in walking distance to Mammoth Village. The Gondola to Canyon Express is just across the street so easy mountain access. Underground parking is also really nice. Ine elevator was not working so there were delays at busy times. Also they have a coffee station in the morning but it comes out kind of late - around 7am. They need to set it up for 6am. Lots of patrons looking for it between 6 and 7 Other than those things we loved our stay at the Westin Mammoth!

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Cleanliness

Many guests found rooms clean and comfortable. Others reported stained linens or missed spots, worn carpets, and inconsistent housekeeping during stays.

Related guest reviews

10

Seyma

20 Oct 2025

·

Stayed 2 nights

Great location and overall a great hotel. Staff friendly and rooms very clean

6

Phanomsack

10 Mar 2025

·

Stayed 3 nights

Bed sheet was stained

4

Narega

2 Mar 2024

·

Stayed 2 nights

The staff was very rude overall, not welcoming. The room was not properly cleaned. Even at the hotel restaurant when they brought my coffee there was a disgusting lipstick mark on the coffee cup (how did they miss that?!) had to send it back. Overall, NOT worth the price at all!!!!

4

Ekaterina

2 Sept 2024

·

Stayed 2 nights

The cleanliness standards and service have decreased significantly. They replaced all pillows at the hotels with some cheap and lumpy ones. We had really hard time sleeping. I asked to replace my set with a newer one, but I had to follow up on my request two more times during the day. Moreover, our bed comforter had a stain prior our arrival, we left a note for the cleaning personnel to replace it, but they didn’t care about the note, we ended up with the same comforter. Also, the restaurant downstairs, even though with good food, had really dirty tables. One hot tub was closed and another didn’t have working jets. Yet, they charged us ~$450 per night. Not really the service of a 4 star hotel, what a shame!!!

10

Lesley

14 Sept 2024

·

Stayed 2 nights

Nice and clean.

6

GARY

22 Sept 2023

·

Stayed 2 nights

Enjoyed the Spacious suite and the price is reasonable. The lack of cleanliness was concerning. Behind the furniture we saw candy wrappers, rotting food and grime. The staff was courteous. Location was nice. The restaurant was very disappointing. Good service but poor quality food and cooking.

10

Gloria

17 Sept 2024

·

Stayed 1 night

Clean

10

Frederick

2 Jul 2025

·

Stayed 1 night

This is one of the most pet friendly hotels we have ever stayed at. The staff were very accommodating. The whole hotel was very clean

4

Mark

17 Jun 2025

·

Stayed 1 night

Room was dirty and shower needs to be adjusted, tired resort.

8

Michaela

16 Nov 2024

·

Stayed 2 nights

Majority of everything was good except my dog found a capsule on the ground next to the bed… Also part of the carpet was wet, the carpets definitely old and quite ragged. Bed was comfortable, the floor we were on was kind of noisy, lots of people coming and going in doors slamming. I do like this Hotel, as well as the staff and how friendly they are. Good blackout blinds, comfortable bed, they even offer dog beds or bowls if needed.

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Rooms

Suites are spacious and comfortable with mountain views and useful kitchenettes, and many praise the beds. Some note small or awkward layouts, pillow discomfort, AC or Wi-Fi issues, and noise or privacy concerns near the pool.

Related guest reviews

6

Aj

14 Jul 2023

·

Stayed 2 nights

Nice hotel in a great location. Don’t let the pictures fool you. It is not that big. There isn’t really any lobby like you’d expect. The pool is nice but there is no pool bar. Self parking is in the parking garage underneath the hotel. The kitchen inside the room is nice. The beds were wonderful as always

10

Jill

12 Mar 2023

·

Stayed 3 nights

Hotel is beautiful. Very comfortable and spacious with great amenities. Only complaints are the ridiculous dog charge - shouldn’t have to pay $50 a night when paying almost $500 a night for the room; only one elevator was working the entire stay; and the pillows are too tall so we had sore necks (rest of the bedding was AMAZING). Loved being right at the lifts and never having to drive in snow.

4

mark

13 Oct 2025

·

Stayed 1 night

I was very disappointed. It started with the hotel room doors not opening. The family had to do multiple trips back to the lobby. I was told to kick the door or slam the door back and forth. Throughout the stay, door was a consistent issue even when opening from the inside the room. A potential safety issue in case of an emergency. Second, be prepare to wait for the elevator. Do not be surprised if you have to wait 4-5 cycles before getting in to the elevator specially during check in/ check out peak time. If you are not with cranky kids or with an elderly, take the stairs, even from the 7th floor, as that might be the fastest way down. 3rd, I believe it was a delivery van that was causing a beeping noises (beeps when commercial vehicles are in reverse). This started around 6am and continued on for more than 30 minutes. Overall, i would pick a different hotel in our next trip.

10

Kathy

16 Aug 2025

·

Stayed 3 nights

The hotel staff were warm, welcoming, professional and efficient. The suite was beautiful with 270 degree views of mountains. The resort facilities were also fantastic for exercise and swimming. I look forward to returning in Winter and experiencing the changes in the landscape and nature. I can't fault this hotel it was a joy to stay at and very relaxing with excellent underground parking included

8

DENISE

6 Jul 2023

·

Stayed 2 nights

Love this resort. With that said wifi was down our complete stay and the first night was a bit rough because our AC wasn't cooling but as soon as I called they sent someone and fixed the problem. Clean, staff was very friendly and helpful. Overall great stay.

8

Julio

10 Apr 2025

·

Stayed 4 nights

The pillows are terrible !!!

8

Gile

21 Oct 2023

·

Stayed 1 night

Ours was a small room, but it was clean and comfortable.

8

harsimrat

7 Aug 2023

·

Stayed 2 nights

Thai review is specifically about incorrect room measurements n Expedia , we booked 530sq ft toom but instead got a smaller studio suite that was much smaller . Hotel rooms are clean and kichenettes have utensils and basic stuff to use for families. Pool is decent .

10

katerina

28 May 2025

·

Stayed 2 nights

Great accommodations!!! Our two bedroom suite was fabulous! Big windows with very nice views! Fireplace didn’t work but we were fine with that. Loved everything about this property

6

AMIN

6 Oct 2024

·

Stayed 2 nights

Small window, Hotel was not nearly full and they still gave us a room near the pool didn’t feel comfortable leaving curtains open. Mattress was not comfortable.

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Service

Staff are widely described as friendly, welcoming, and accommodating across the hotel. There are occasional reports of rude or unhelpful interactions and slow resolutions or lack of proactive compensation.

Related guest reviews

2

Candy

10 Jan 2025

·

Stayed 1 night

Don’t say here. Last time for us - front desk agents don’t care even if you fall in the pool area by accident. Nether the less the construction around it horrible

10

Rebecca

16 Dec 2023

·

Stayed 2 nights

Loved our stay at the Westin! Everything was fantastic and the staff was super welcoming and helpful. Will be back.

10

tony

30 Jun 2025

·

Stayed 1 night

I had a small room issue with a screaming baby in the room next to me. Front end staff, a younger male, very quickly addressed the situation, insisted that they help me move my belongings and gave me a room with a much nicer view. This team member deserves to be recognized for understanding customer service! He truly made me feel like my happiness was important, something very lost in business today. Beyond that the hotel is quite nice, quiet, and I will definitely stay here again.

6

John

9 Aug 2024

·

Stayed 1 night

Very disappointed with this Westin Property. 1) A/C not working in room - was told they have several rooms with same a/c issues. 2) Maintenance visited our room 2X before they gave us a new room - only after we requested a room change at 830PM. 3) Restaurant closes @ 9PM and with a very limited room svc menu thereafter. 4) Reason given for early restaurant closing “all the restaurants in this area close at 9.” 5) Asked for some sort of compensation for these challenges and was told, “I can’t do that as I don’t have authority to do so and one who does, is here.” 6) VERY disappointed in Westin for this experience especially when paying ~$500/night. 7) Best part of our stay? The valet team!! Fun, happy, welcoming people. Thanks guys!!! Westin, you can do better and more importantly, you SHOULD do better.

10

Jodi

12 Aug 2024

·

Stayed 2 nights

Great hotel. Clean and quiet. The only problem I had was with staff at front desk. She was not very informative or friendly and seemed put out when I asked questions. Also, was quoted $25 for valet parking online and was told it had changed to $35 at desk. A second staff member rudely chimed in when I tried to explain this and said “well, the price just changed and it is what it is.”

10

Nancy

20 Oct 2024

·

Stayed 2 nights

We stayed in a two bedroom suite which had a kitchen. It was a large and attractive suite. The mammoth Village was great too with restaurants and shops open even in the shoulder season. The hotel staff was extremely friendly and courteous. We will definitely be back. The hiking in the area class

10

Kathy

16 Aug 2025

·

Stayed 3 nights

The hotel staff were warm, welcoming, professional and efficient. The suite was beautiful with 270 degree views of mountains. The resort facilities were also fantastic for exercise and swimming. I look forward to returning in Winter and experiencing the changes in the landscape and nature. I can't fault this hotel it was a joy to stay at and very relaxing with excellent underground parking included

10

Jeannette

21 Jun 2023

·

Stayed 1 night

10 stars! Easiest check-in I've ever experienced. I was greeted warmly, checked in immediately, he upgraded my room (I checked in on a Sunday) and he even offered me sparkling wine, all in a five-minute span. The service and room we were given was amazing and I can't wait to return, everything about the resort and immediate area were the best!

10

Mary Kate

11 Sept 2025

·

Stayed 1 night

Always a great stay. The staff are incredibly friendly and professional. I was even recognized from a previous stay, which made me feel all that much more welcome!

10

John

11 Aug 2023

·

Stayed 1 night

Excellent staff. Duncan took great care of my family during check in.

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Location

Very convenient for the Village and gondola/shuttles, with dining and shops a short walk away. Some mention construction noise nearby and that the stairs to the gondola can be tiring.

Related guest reviews

10

NORA

19 Jul 2025

·

Stayed 3 nights

Steps away from The Village and shuttle transportation all around the Mammoth and lakes/trails. Very convenient.

10

marie

6 Apr 2025

·

Stayed 2 nights

Great place to stay in the village in Mammoth Ca. Close to the mountain/ gondola and lots of restaurants. Beautiful views from our room.

10

Leslie

1 Aug 2025

·

Stayed 1 night

The staff is very welcoming, and the location is great, close to the village and within walking distance to catch a bus or trolley.

8

Craig C

9 Jul 2025

·

Stayed 1 night

Property is very nice and centrally located to Mammoth Village. The price is way too high as there is construction that starts at 6AM. Should have been apprised of the construction.

10

Michael

31 Jul 2024

·

Stayed 2 nights

Excellent hotel, excellent location.

10

Wendy

10 Aug 2025

·

Stayed 3 nights

Amazing property! It is a 2 min walk to the village. The pool was amazing! Staff were very friendly and helpful. 10 out of 10

10

Joshua

21 Jul 2024

·

Stayed 2 nights

Perfect location

10

Jon

10 Mar 2023

·

Stayed 2 nights

Great stay at the Westin. Super convenient in walking distance to Mammoth Village. The Gondola to Canyon Express is just across the street so easy mountain access. Underground parking is also really nice. Ine elevator was not working so there were delays at busy times. Also they have a coffee station in the morning but it comes out kind of late - around 7am. They need to set it up for 6am. Lots of patrons looking for it between 6 and 7 Other than those things we loved our stay at the Westin Mammoth!

10

Lisa

7 Feb 2023

·

Stayed 3 nights

The Westin is perfectly located near the Village gondola so it was awesome to just go up to Canyon Lodge without ever driving anywhere. I really liked using the snowboard valet also! What a nice touch! All the hotel staff were very nice, professional and helpful. The studio suite was a great room for my family and with spectacular views of the Village.

10

Delene

19 Jun 2024

·

Stayed 4 nights

Convenient to everything.

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Dining

On-site dining is mixed: several enjoyed breakfast, cocktails and bar service. Others found the menu limited or overpriced, food poorly prepared, and service inattentive, with early closing and limited late-night room service.

Related guest reviews

10

Laurie

14 Jun 2024

·

Stayed 2 nights

Great location. Beautiful property. The staff was so friendly! They greeted and bid us good day kindly every time we came and went. The gym was well kept and the bartender was a darling. One of my favorite hotels!

6

John

9 Aug 2024

·

Stayed 1 night

Very disappointed with this Westin Property. 1) A/C not working in room - was told they have several rooms with same a/c issues. 2) Maintenance visited our room 2X before they gave us a new room - only after we requested a room change at 830PM. 3) Restaurant closes @ 9PM and with a very limited room svc menu thereafter. 4) Reason given for early restaurant closing “all the restaurants in this area close at 9.” 5) Asked for some sort of compensation for these challenges and was told, “I can’t do that as I don’t have authority to do so and one who does, is here.” 6) VERY disappointed in Westin for this experience especially when paying ~$500/night. 7) Best part of our stay? The valet team!! Fun, happy, welcoming people. Thanks guys!!! Westin, you can do better and more importantly, you SHOULD do better.

6

shenghua

27 Nov 2023

·

Stayed 5 nights

The oysters served in the restaurant are smelly, but the waiter said I don't like them! It's so weird! Restaurant service staff have extremely bad attitude! A group of people chatting but didn't bother to prepare water and drinks for the guests (ordered coffee without spoon and milk...) This is the worst hotel I have ever stayed in!

6

Ani

27 Feb 2024

·

Stayed 3 nights

Location is great. Right next to the main little town center and gondolas. Not many options for dining inside resort. Only one restaurant with poor service and quality and overpriced menu. Lots of dogs inside resort given it’s a dog friendly resorts. Avoid if no dog or allergic to dogs.

4

Nelli

27 Feb 2024

·

Stayed 3 nights

I liked that the property was near the town. I didn’t think the property was kept well. The room had handprints everywhere which obviously was cleaned well. It seemed dated for the price. The restaurant in the hotel was awful. The food was terrible, the customer service was terrible, the prices were ridiculous compared to the quality of the food and service. The check in process was terrible. She zipped through everything and left me overwhelmed. I forgot to ask some questions I had. Seemed like she just wanted to get it over with and didn’t care about the customer experience.

10

JEFF

30 May 2024

·

Stayed 2 nights

ITS A BEAUTIFUL PLACE. FRIENDLY STAFF, CLOSE TO EVERYTHING AND GREAT FOOD AT THEIR RESTAURANT. YES, ITS A LITTLE PRICEY BUT WORTH IT.

10

William

21 Oct 2023

·

Stayed 1 night

Lovely room. Spacious, quiet... window looking out to the treetops. Room service dinner was very good. Everyone working there seemed happy with their job... a good sign.

10

Shashi

1 Jun 2025

·

Stayed 4 nights

great restaurant service, stairs to gondola can be a downer but good exercise!!

8

Deb

31 Oct 2024

·

Stayed 4 nights

This is a great property to explore the Mammoth Lakes Region. Everyone was kind and helpful. The restaurant had good breakfast and dinner choices as well as cocktails and wine. It is right next to the village that has some shops and dining as well.

10

Jean

15 Aug 2023

·

Stayed 3 nights

Only 4 stars because of the restaurant. Not great service and the food was below par.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$525
February	US$574
March	US$453
April	US$376
May	US$273
June	US$278
July	US$317
August	US$304
September	US$292
October	US$280
November	US$317
December	US$540

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $278	17 $284	18 $394	19 $422
20 $277	21 $280	22 $375	23 $403	24	25 $402	26 $362
27 $255	28 $257	29 $262	30 $262

Su	Mo	Tu	We	Th	Fr	Sa
				1 $248	2 $320	3 $320
4 $248	5 $252	6 $249	7 $249	8 $252	9 $329	10 $402
11 $249	12 $252	13 $249	14 $252	15 $249	16 $293	17 $292
18 $249	19 $248	20 $266	21 $246	22 $246	23 $296	24 $317
25 $252	26 $249	27 $246	28 $278	29 $249	30 $293	31 $326

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About this property

Location

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What guests think

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