Name: Crown Regency Hotel & Towers
Address: Osmeña Boulevard, Santa Cruz, Cebu City, Philippines, Cebu City, Central Visayas, Philippines
Rating: 7.37

Guest reviews

7.4

Good

Based on 7,663 verified reviews

Who stays here?

Business

12%

Couple

25%

Family

31%

Group

21%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Crown Regency Hotel & Towers, travellers praise the central, walkable location and big rooms with city views, but many report limited or lukewarm hot water, dated interiors, and aging facilities with some amenities closed or under renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Anabelle

Feb 8, 2026

·

Stayed 2 nights

Buffett needs to be improve specially breakfast!

6

Ryan

Jan 24, 2026

·

Stayed 3 nights

1st room had nonworking ref and toilet. Changed rooms and toilet still acted up a bit but we managed. Shower was good. Great location and price. Decent service.

4

JAIME

Jan 21, 2026

·

Stayed 4 nights

Shower, sink clogging up, floor not clean, refrigerator not cold Staffs are nice, always doing their best

10

Nevada

Jan 20, 2026

·

Stayed 3 nights

Booked the room for Sinulog. Perfect view of the parade from the 32nd and 9th floor (pool). Super easy to run down to the parade, wander around, and get awesome food. The room was very spacious, two full size beds. Very clean. Nice bath, no hot water…but not unusual in Cebu. Very clean and updated. The staff live up to Filipino standards: cheerful, helpful, and polite. Price was well worth it. I would highly recommend this hotel for any future guests, especially for Sinulog. Only snag was parking in the garage as there is a hotel and a casino. Staff not aware who could park where. That was easily remedied with the concierge desk.

10

John Voight

Jan 7, 2026

·

Stayed 2 nights

Clean and nice staff. Hoping for crown to be renovated and better like the old times

Osmeña Boulevard, Santa Cruz, Cebu City, Philippines

Location

With a stay at Crown Regency Hotel and Towers, you'll be centrally located in Cebu City, within a 5-minute drive of Colon Street and SM City Cebu. This spa hotel is 2 mi (3.2 km) from Ayala Center and 2.4 mi (3.8 km) from Waterfront Cebu City Casino.

Robinsons Plaza(0.1 miles)

Osmeña Fountain Circle(0.2 miles)

Mango Square(0.3 miles)

Chong Hua Hospital(0.3 miles)

Jose Rizal Memorial Library(0.4 miles)

Cebu Normal University(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available onsite, but it is limited. No reservation is required.

Buffet breakfasts are available daily from 6 AM to 10 AM for a fee of approximately PHP 555 for adults and children.

No pets and no service animals are allowed at this property.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is provided for a surcharge of PHP 1200 per vehicle (one way) during limited hours. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

The property is centrally located in Cebu City, within a 5-minute drive of Colon Street and SM City Cebu. It is 2 mi (3.2 km) from Ayala Center and 2.4 mi (3.8 km) from Waterfront Cebu City Casino. Nearby attractions include Robinsons Plaza (0.2 km), Osmeña Fountain Circle (0.4 km), and Cebu Doctor's University Hospital (0.8 km).

Yes, the property features an indoor pool. Operational hours are not specified, and seasonal availability is not mentioned.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of PHP 1000 per night. Availability is subject to confirmation, and advance request is recommended.

Crown Regency Hotel & Towers

Amenities

Property description

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Guest reviews