Is parking available at the property?

Valet parking is available at a fee of VND 500,000 per night. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of VND 500,000 per vehicle (one-way, maximum occupancy 4). The shuttle service operates 24 hours and can be arranged through the front desk.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Further details on specific room accessibility may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Hanoi, just steps from St. Joseph's Cathedral and a 7-minute walk from Hoan Kiem Lake. It is approximately 0.5 miles from the Hanoi Old Town Night Market and 1.2 miles from Ho Chi Minh Mausoleum. Public transport options are readily available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding additional guests and extra beds?

The property does not specify the availability of extra beds or cribs, and any requests for additional guests may require confirmation and could incur extra charges.

Hanoi Royal Premium Hotel

What guests think

At Hanoi Royal Premium Hotel, reviewers consistently praise exceptionally warm, proactive service and a central Old Quarter location near Hoàn Kiếm Lake, while also highlighting clean, comfortable rooms and a satisfying breakfast that mixes Vietnamese and Western choices.

Staff frequently arrange tours, airport transfers, early check-ins, packed breakfasts, and luggage storage. Common cautions include some smaller or windowless rooms and occasional street or hallway noise. Overall, expect a friendly, well-located boutique stay with strong value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Boutique property with limited on-site facilities; guests highlighted a handy post-checkout shower room and reliable laundry service. Overall upkeep is modern and well maintained.

Related guest reviews

10

Jill

Jan 31, 2026

·

Stayed 1 night

Clean room Desk staff were great and helpful. They helped with recommendations and communication. Breakfast was perfect. And they had laundry service!

10

Bandaru

Dec 26, 2025

·

Stayed 3 nights

昨日チェックインしたとき、彼らは12時間で返却されるランドリーサービスについて教えてくれました。しかし、私たちは翌朝チェックアウトするため、ランドリーを特別に早く処理してくれ、4時間以内に折りたたまれた服を返してくれました！家でやるよりも早かったです。今朝の朝食後、レストランのホステスであるリンが私たちの予定（今朝のハロン湾クルーズ）を尋ねると、すぐに長い車の旅のために持ち帰り用の食べ物を取るように勧めてくれ、詰めるための容器まで渡してくれました。そして、クルーズのバスに乗り込むと、ホテルのスタッフが私たちにコーヒー豆などの入った小さなギフトバッグを持たせてくれました。

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10

Paisley

Feb 21, 2026

·

Stayed 1 night

This hotel exceeded my expectations. The facilities were modern and well-maintained, and the cleanliness was impeccable. Great value for money!

10

Isabella

Jan 24, 2026

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Stayed 2 nights

Great location, close to everything. Staff were friendly, buffet breakfast was very good. They have a shower room you can use after check out, which is handy if, like us, you have a late flight and want to freshen up after a day sightseeing.

10

Vasques

Jan 7, 2026

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Stayed 1 night

The hotel is quiet, clean, and very well maintained. The facilities were excellent, and the overall atmosphere was very relaxing.

10

Sarah

Feb 15, 2026

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Stayed 1 night

Fantastic experience! The hotel facilities were modern and well-maintained. Breakfast was delicious with plenty of options. I would definitely stay here again.

10

josephine

Feb 9, 2026

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Stayed 1 night

The hotel is a boutique hotel in the central of Hanoi, with only a few steps to the Hoan Kiem Lake. There is not much to say about the facilities but we were greatly impressed by how friendly and helpful the staffs are. Everyone from reception, concierge and kitchen/restaurant staff are super nice and kind. We travel with 2 kids and they remember my kids by their names and were super kind to them. Appreciate that they went extra miles to help us feel comfortable during our stay. We will be back.

10

Gupta

Jan 24, 2026

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Stayed 2 nights

Excellente situation, proche de tout. Le personnel était sympathique, le petit-déjeuner buffet était très bon. Ils ont une salle de douche que vous pouvez utiliser après le départ, ce qui est pratique si, comme nous, vous avez un vol tard le soir et que vous souhaitez vous rafraîchir après une journée de visites.

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10

Sarah

Jan 28, 2026

·

Stayed 1 night

The hotel facilities are excellent and very clean, and the bed is incredibly comfortable. Most importantly, the reception staff were extremely friendly and welcoming. We are very satisfied with our stay and would highly recommend this hotel!

10

Jessica

Dec 26, 2025

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Stayed 2 nights

When we checked in yesterday, they told us about their laundry service with a 12h return time. But with us checking out the next morning, they expedited our laundry and returned our clothes folded within 4h! Faster than I could do at home. After our breakfast this morning, Ling the restaurant hostess asked us our plans (Halong Bay cruise this morning), and immediately insisted we help ourselves to some takeaway food for the long car ride, giving us a food container to fill up. And as we boarded our bus to our cruise, the hotel staff gave us a small gift bag of coffee beans etc to take with us.

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Cleanliness

Cleanliness is consistently praised, with rooms described as spotless and well maintained by attentive housekeeping. A few guests noted signs of age in places but standards generally remain high.

Related guest reviews

10

Jacqueline

Jan 7, 2026

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Stayed 1 night

The room was spotless and nicely decorated. Housekeeping did a great job every day. I truly enjoyed my time here.

8

Barbara

Feb 20, 2026

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Stayed 4 nights

Room was very clean. Staff was lovely!

10

Trevor

Jan 8, 2026

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Stayed 1 night

The room was modern, clean, and well-equipped. Housekeeping did a great job every day. Highly recommended.

10

Axel

Jan 10, 2026

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Stayed 1 night

The hotel was very clean and comfortable. The staff were friendly and always willing to help. I really enjoyed my stay.

10

Leyla

Jan 22, 2026

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Stayed 2 nights

The location was great, room was clean and spacious, bed was very comfortable. Last but not least, the staff were amazing, super nice and friendly.

10

Sophia

Jan 10, 2026

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Stayed 1 night

The room was cleaned every day and always smelled fresh. Very comfortable bed.

10

James

Feb 3, 2026

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Stayed 1 night

I had a perfect stay at this hotel and wish to say thank you to all personal I interacted with for the great service, excellent room and allowing me to create great memories in Hanoi. I stayed only one night but I will book again if I visit Vietnam. I was welcomed with warm hospitality since the moment I arrived. The rooms were super clean and beautifully designed. I appreciated the high quality bed and bed sheets that made my stay so comfortable. The location was great, in the heart of Hanoi, perfect for walking and exploring the old city. Everything about my stay exceeded my expectations. I truly had nothing to complain about.

10

Rowena

Feb 27, 2026

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Stayed 3 nights

The room was clean, quiet, lovely attentive staff

10

Preminder

Feb 15, 2026

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Stayed 3 nights

Absolutely fantastic stay! The room was spotless, spacious, and beautifully designed. The staff went above and beyond to make us feel welcome. The location was perfect—close to everything. Highly recommended!

10

Sarah

Feb 13, 2026

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Stayed 1 night

Absolutely amazing stay! The room was spotless, spacious, and beautifully decorated. The staff were incredibly friendly and went above and beyond to make us feel welcome. Highly recommend!

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Rooms

Rooms are comfortable; many are quiet and some are spacious, while a few are compact or windowless. Occasional noise or hard mattresses were mentioned depending on room location.

Related guest reviews

10

James

Jan 26, 2026

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Stayed 2 nights

The staff was amazing and friendly and were always ready to help. Best experience we had with staff in Vietnam, they outshine all the 5 star hotels we've been to, very accommodating. We had a room without window but we actually really liked it because the street is noisy.

10

Bigosh

Feb 16, 2026

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Stayed 1 night

From check-in to check-out, everything was smooth and professional. The staff was friendly and helpful at all times. The bed was extremely comfortable, and the room was very quiet. Perfect for a relaxing getaway.

8

Harry

Dec 21, 2025

·

Stayed 3 nights

Stayed at the too of the floor (level 8), very clean room as it was newly built. However, poor sound proofing with the church bells starting ringing at 5am everyday and you could hear every single gong of it, it wasn’t a pleasant experience at all.

10

Telisto

Dec 31, 2025

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Stayed 2 nights

The room was clean and big enough. Hotel is located in the old town, which is great for exploring streets of Hanoi. Breakfast was pretty good to. The staff was friendly and attentive.

10

Marc

Feb 1, 2026

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Stayed 1 night

Room was nice, with small balcony. Shower was awesome. Bed was hard, but expected. Breakfast was small, but adequate. Location is very good, near attractions

10

Tyler

Jan 12, 2026

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Stayed 1 night

The staff were friendly and helpful. They helped to store our luggage even though we had checked out for the Sapa tour (When we returned from Sapa, we actually checked in to another hotel) but they were so kind to keep my luggage there. When we returned from Sapa, we collected our luggage from the hotel. We really appreciated it. Location wise, it is superb in the Old Quarter and yet it is quiet in the room. It is not located near the train street and yet it is walkable. We stayed for a night in the family room with a balcony and the next day, we left for a 2D1N Lan Ha Bay cruise. When we returned, we stayed in a different room without a balcony. For a family of five, the family room with a balcony was more spacious and the beds were more comfortable compared to the one without the balcony. If you are coming in a group, you can opt for the one with a balcony if it is available. If you need advice on excursions, the hotel has a range of tours to offer. I took the Ninh Binh Trang An tour, it was well arranged, the buffet lunch was great and offered lots of choices. Overall, my family enjoyed our stay there.

10

Keith

Jan 26, 2026

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Stayed 2 nights

Chambres confortables, personnel très serviable. Le petit-déjeuner était délicieux. L'emplacement était excellent.

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10

Isabella

Feb 24, 2026

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Stayed 1 night

Fantastic position, amazing staff and comfortable rooms

10

Alberto

Dec 10, 2025

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Stayed 2 nights

The rooms are big and nice, the location is perfect right in the middle of the old town but the rooms were quiet.

10

Marc

Feb 4, 2026

·

Stayed 2 nights

Room was clean, albeit somewhat small. Shower was nice

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Service

Service stands out as exceptionally warm and proactive, with staff arranging tours, airport transfers, early check-ins, packed breakfasts, and luggage storage. Numerous guests cited personalised help that went well beyond expectations.

Related guest reviews

10

Joy

Dec 18, 2025

·

Stayed 1 night

This is a budget hotel—but the service was anything but budget. The room was simple, clean and comfortable—exactly what we needed. What truly made our decision to extend our stay was their staff, named Da, who gave us a Five-Star treatment. He went above and beyond to help us with directions, dinner reservations, transportation and even arranging tours, always with genuine kindness and a smile. I left my sweatshirt at a beauty salon and it closed before I could go back to retrieve it. I mentioned it to Da and he went out of his way to get it from the beauty salon the following day—messaged me that he got it back. Moreover, he arranged to have our luggages transferred to a different room since we had an early tour the following day. This level of thoughtful is something I’ve honestly never experienced at much more expensive hotels I’ve stayed at as a world traveler. Da is genuinely kind, thoughtful and cares about their guests—proof that true hospitality isn’t about price or luxury branding. If you’re looking for an affordable place with heart, this is it. I would happily stay here again.

10

Diane

Dec 11, 2025

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Stayed 1 night

I cannot recommend this hotel highly enough! From the moment we arrived, the man at font desk DA went above and beyond to make our stay unforgettable. He not only arranged all our subsequent tours and hotels seamlessly but also showed extraordinary kindness and care when my friend fell ill. He personally ran to a pharmacy to get medicine for her and later called to check on her and remind her to take her next dose. His generosity didn’t stop there—when I mentioned how much I loved the sweets we had at breakfast, he promised to bring me some the next day. True to his word, he surprised me with ten of them! The level of hospitality and genuine kindness we experienced here is rare. If you’re looking for a place where you’re treated like family, this is it. Thank you for making our time in Hanoi so special! We will definitely be back.

10

Anthony

Feb 13, 2026

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Stayed 2 nights

Fantastic staff. Couldn’t do enough to help. Even put credit on my phone from their personal bank account so I could phone the airline in the U.K. to chase a lost bag. What a fantastic example of excellent customer service

10

Lanerolle

Jan 1, 2026

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Stayed 3 nights

The staff were very friendly, professional and helpful. They arranged a fantastic tour to Halong Bay for us, laundry and a taxi to the airport at the end of our stay . Good spread of food options, we loved the fruit and enjoyed the availability of both western and Vietnamese cuisine. Good value for money, great location in Hanoi.

10

Christopher

Jan 20, 2026

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Stayed 1 night

Staff were fantastic, welcoming and went out of their way for us, even going as far as walking our luggage to our next meeting point.

10

Izuki

Jan 6, 2026

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Stayed 3 nights

The staff was amaizing, so helpful and nice We arraived and were greeted with smiles and a nice drink and fresh fruit. Anna helped us with getting to know the city, gave us a map and pointed out all the sites to see in Hanoi she was wonderfull ĐA was amazing super nice and helped us with everything we needed Good location and the staff was the best.

10

Christopher

Jan 19, 2026

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Stayed 2 nights

Great location and everthing is very clean and nice. The true treasure however is the staff who gave us exceptional service, especially ĐA who was amazing helping us with lost luggage at the airport.

10

Paisley

Feb 26, 2026

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Stayed 1 night

The location was perfect, the lake, puppet theater, busy central shopping streets just around the corner, right at center of Hanoi. Amazing breakfast with plenty of options and above all super dedicated staff willing to help and bring to you everything one needs. Should mention that as I had late flight my luggage was well taken cared of and I was able to shower, provided with clean towel, just before heading to airport, after a long day of street walking, shower was a most welcome need.

10

Lukas

Jan 17, 2026

·

Stayed 1 night

The location is excellent -- on a remarkably calm street amid the chaos of Hanoi's Old Quarter and a 2 or 3 minute walk to Hoan Kiem Lake. More important, I cannot speak too highly of the staff: Ms. Anna handled all of my complicated arrangements swiftly and efficiently, along with her delightful colleagues ĐA,Trong, the rest of the staff. Together they made my first visit to Hanoi a real pleasure.

10

Siebuhr

Jan 8, 2026

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Stayed 1 night

Excellent stay in a great location. The room was very clean, and the staff were nice. They arranged airport pickup and drop-off, smoothly switched my room from the 6th to the 2nd floor, and even carried my luggage to the room. Friendly, attentive service throughout. I would definitely stay here again.

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Location

Central Old Quarter location a short walk from Hoàn Kiếm Lake, cafes, shops, and major sights. Many found the side street relatively calm for the area, though some reported street or church-bell noise.

Related guest reviews

10

Mabbi

Feb 22, 2026

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Stayed 1 night

The breakfast itself had many options and varied each day. We found it top notch and were noting items down to try to recreate at home. The staff were extremely helpful and friendly, and arranged our pickup from the airport as well as our transfer on to Ninh Binh. The location is brilliant, being close to the lake and Train Street and not far from other key attractions.

10

Smith

Jan 17, 2026

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Stayed 1 night

The hotel staff were all wonderful, polite and helpful. The hotel was located in a great location and was close and within walking distance to everything.

10

Sueli

Jan 8, 2026

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Stayed 1 night

it’s in a very good location, near everything

10

Sean

Feb 2, 2026

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Stayed 3 nights

Great location, great staff and beautiful hotel right by the lake in old Hanoi

10

Bianca

Dec 13, 2025

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Stayed 1 night

Our stay at Royal Premium Hotel exceeded expectations and we are sad that we didn't book a longer stay. The location is excellent, next to Hoan Kiem lake but on a quiet street. Easy walk to the Old Quarter, St Joseph Cathedral and train street.

10

Glenda

Feb 23, 2026

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Stayed 1 night

Great location in Hanoi old quarter on a quieter street, so the rooms are not noisy. Breakfast was great with a nice view from the last floor of the hotel. Comfortable rooms, great staff!

10

Nora

Dec 13, 2025

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Stayed 1 night

A fantastic and unbeatable location right in the heart of city centre in the Old Quarter. A short walking distance to many cafes, restaurants and retails shops and the serene beautiful Hoan Kiem Lake, which is a popular spot among locals and tourists.

10

Paisley

Feb 26, 2026

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Stayed 1 night

The location was perfect, the lake, puppet theater, busy central shopping streets just around the corner, right at center of Hanoi. Amazing breakfast with plenty of options and above all super dedicated staff willing to help and bring to you everything one needs. Should mention that as I had late flight my luggage was well taken cared of and I was able to shower, provided with clean towel, just before heading to airport, after a long day of street walking, shower was a most welcome need.

10

Lukas

Jan 17, 2026

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Stayed 1 night

The location is excellent -- on a remarkably calm street amid the chaos of Hanoi's Old Quarter and a 2 or 3 minute walk to Hoan Kiem Lake. More important, I cannot speak too highly of the staff: Ms. Anna handled all of my complicated arrangements swiftly and efficiently, along with her delightful colleagues ĐA,Trong, the rest of the staff. Together they made my first visit to Hanoi a real pleasure.

10

Susan

Feb 23, 2026

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Stayed 1 night

Location is very good at downtown with surrounding restaurants, cafes and shops. Staff and service was very good. Best of all the price was very attractive during my booking.

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Dining

Breakfast earns strong reviews for quality and variety, offering Vietnamese dishes like pho alongside Western items, plus eggs to order and some à la carte choices. Coffee is frequently praised.

Related guest reviews

10

Mabbi

Feb 22, 2026

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Stayed 1 night

The breakfast itself had many options and varied each day. We found it top notch and were noting items down to try to recreate at home. The staff were extremely helpful and friendly, and arranged our pickup from the airport as well as our transfer on to Ninh Binh. The location is brilliant, being close to the lake and Train Street and not far from other key attractions.

10

Sergio

Jan 10, 2026

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Stayed 1 night

I loved the breakfast here. Fresh food with many choices, and the dining area was nice.

10

Gonzalez

Dec 21, 2025

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Stayed 2 nights

Food: Breakfast is good, they serve different variety of food. Bacon was my favorite and fruits!.

10

Liumi

Feb 22, 2026

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Stayed 1 night

Very nicely presented hotel with friendly and helpful staff and an amazing breakfast!

10

Yuga

Feb 4, 2026

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Stayed 3 nights

Breakfast was delicious, plenty of options Fresh fruits & bread, cook to order omelets & eggs Fresh juices, just a good combination of good food

10

Paisley

Jan 21, 2026

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Stayed 1 night

Excepcional staff service, really kind and helpful with everything. The room is clean and well organized for a short stay, good selection of breakfast (and they let us customized a bit because of allergies to be able eat some things).

10

Leslie

Feb 16, 2026

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Stayed 1 night

Location, staff are super helpful, great variety fresh breakfast

10

johnathon

Dec 22, 2025

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Stayed 1 night

The breakfast menu had American options which I didn’t try, but the Pho was so amazing. Also had boiled eggs, duck, fried rice and some fresh fruits. The coffee was amazing and the staff were so polite and kind. Just in the basement of the hotel. The nice lady saw that I was sweating after putting too many chilis into my Pho and turned the AC to a little colder.

10

Sarah

Feb 15, 2026

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Stayed 1 night

Fantastic experience! The hotel facilities were modern and well-maintained. Breakfast was delicious with plenty of options. I would definitely stay here again.

10

Taeko

Jan 8, 2026

·

Stayed 1 night

Great value for money! The room was spacious, and the bed was very comfortable. Breakfast had many options and tasted good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $34	6 $68	7 $53
8 $49	9 $54	10 $56	11 $60	12 $74	13 $44	14 $74
15 $75	16 $53	17 $69	18 $74	19 $67	20 $69	21 $60
22 $85	23 $64	24 $533	25 $69	26 $64	27 $74	28 $69
29 $37	30 $56

Su	Mo	Tu	We	Th	Fr	Sa
		1 $68	2 $64	3 $63	4 $64	5 $65
6 $70	7 $72	8 $77	9 $56	10 $55	11 $46	12 $56
13 $64	14 $62	15 $61	16 $62	17 $65	18 $60	19 $85
20 $72	21 $73	22 $77	23 $68	24 $91	25 $74	26 $82
27 $73	28 $76	29 $76	30 $72	31 $102

Hanoi Royal Premium Hotel

About this property

Location

Room options

Connecting Room with City View

Premium Suite Room with City View

Superior Double Room with Internal Window

Family Suite Room with City View

Royal Suite Room with Balcony and City View

Deluxe Double Or Twin Room with Window

Royal Panorama Suite Room with Church View

Guest reviews of Hanoi Royal Premium Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hanoi Royal Premium Hotel

Prices for upcoming dates