MainStay Suites Las Vegas Flamingo

New upgrades

They charge us $100.00 just for leaving our dog for just 2 min. He just went out to give us the car key outside.

Got a renovated room it was excellent. Friendly staff and nice area with lots of food options. Delivery was quick and easy.

Clean, fresh and very good place! Kitchen is included!

Overall good stay. Yes pet friendly but the dog across barked non stop for like 8 hours

The staff was great. We did end up with a giant cockroach in our bathroom the first night though and the smoke alarm in our room randomly went off for no reason. The hotel itself was nice and appears to have been recently renovated. Nice and close to several different shopping options and a quick trip to the strip. The area was a bit questionable with lots of homeless around. Overall, I would stay here again.

I booked a king size room and upon arrival was informed the hotel was oversold. I instead received a queen size bed at a discounted rate. Barking dogs.. ghetto room.. safe to say I was irritated. Room smells clean and disinfected.. but I would still never come back.

I own a hotel. The property was recently taken over and they are still remodeling the rooms. Some rooms are not ready to rent out. Alot of the furniture needs to be replaced or repaired. They should just get new beds. Small things matter like painting the shower area, ceiling paint. House keeping needs to sweep under the bed, clean the bathroom mirror. I think in 6 months it will be better. The wifi and AC was good.

i booked it because it had a kitchen. i didn't want to have to go out for meals or snacks. everything was great. the tv choices could be better, since i don't do casinos for entertainment. i did my visiting during the day and would have liked tv to watch at night. instead, i had to read!! the room was large and comfortable.. next time, i will request a room away from the pool, which will be more quiet. otherwise, i was happy there and plan to return next year.

Great place for a few days. They have a full kitchen and space is a little tight.The hotel staff are very helpful, the one way to enter and exit of the hotel is great but the area isn't the best.there is also remodeling going on and a laundry facility on site.

The carpet of the entire building is too dirty and stinky.

Not good at all. Tub was dirt and they had roaches

There was dry boogers on walls toothpaste spit/splatter on walls no dishes in the kitchen light fixture was falling off the kitchen area writing on walls after 15 hours of driving we had no energy to look for and wait to get to another location when we asked for a new room due to lights not working we were told they did not have any luckily enough of the lights worked to use main areas

When I went to check in the room wasn't ready had to wait 20 minutes. The hotel is hard to find there was no signs. When I got into the room the toilet bowl was dirty. My room was on the first floor all the way in the back which was a long walk there was rear exit but was a emergency exit but only could come in with room key. The hotel had a bad odor I could smell in my suite. I just want a full refund!

So, I had a bit of a rough time at this hotel. The men’s and women’s restrooms were locked with a combination lock, and when I asked the check-in person where the nearest restroom was, he told me to use the one in my room. Our room was #248, upstairs and down a long hallway. By the time I got there, I had wet my pants! This needs to be addressed immediately. Older travelers need to have an operable restroom near the registration desk after a long road trip. I believe that they labeled restrooms out of service just because they did want to service them. The out-of-service labels on the restrooms were permanent and not temporary in nature. I noticed the sign on the breakfast area and wanted to confirm the breakfast hour as clearly labeled on the door. The check-in person said, "We only have coffee for breakfast. No continental or hot breakfast." As we approached our room, I noticed the presence of a terrible smell. I found that it was coming from the stairwell across from our room. There was a huge collection of rotting garbage which must have been stored there for several days. And that wasn’t all! When I wanted to use the kitchen towel, it was dirty with a big black spot and hadn’t been cleaned. To top it off, the TV remote didn’t work. This hotel was overpriced, considering its filthy condition, amenities, and unsafe surrounding area. I have stayed in resort hotels which were similar in price, including resort fees. I won’t be staying here again. I want my money back.

The staff was great. We did end up with a giant cockroach in our bathroom the first night though and the smoke alarm in our room randomly went off for no reason. The hotel itself was nice and appears to have been recently renovated. Nice and close to several different shopping options and a quick trip to the strip. The area was a bit questionable with lots of homeless around. Overall, I would stay here again.

Dirty sheets, dirty room, roaches

Cigarette and/or old dirt smell. Complained and requested another room but didn’t get one. Might stay here again after they do renovations.

Dirty room. Leaky AC all over the floor. No room service. Broken dishwasher that smelled and was dirty.

Very dirty

The only thing that sucks were the beds very uncomfortable and pillows were flat as a pancake

The property is not clean, the beds are very bad and sinking. We did not have good sleep. I would not recommend.

My room was on the second floor of a three-story building, but I couldn't sleep because of the sound of people walking on the third floor.

The rooms need a bit of fixing up for the price

The hotel was outdated but did the job. The area around it had a lot of stores and restaurants.

Got a renovated room it was excellent. Friendly staff and nice area with lots of food options. Delivery was quick and easy.

You get what you pay for: no free breakfast; no coffee in the rooms, and; no TV. I just assumed we had to pay extra to watch TV in our room. Coffee was available near the Lobby when the day shift arrived at the hotel. Also, there’s something wrong with the telephone because I couldn’t get a hold of the front desk.

Change out the beds they are too squeaky. Also get thicker mattresses the one I was thin. Otherwise, excellent room and amenities.

Overall experience was good. I will recommend this for stay. Only issue i had is wifi. I was not able to connect throughout my 3 nights stay. Staff dont know how to resolve it and redirected me to talk to their service provider. On call, provider said we dont serve in Nevada, they are small company from kansas. :)

I own a hotel. The property was recently taken over and they are still remodeling the rooms. Some rooms are not ready to rent out. Alot of the furniture needs to be replaced or repaired. They should just get new beds. Small things matter like painting the shower area, ceiling paint. House keeping needs to sweep under the bed, clean the bathroom mirror. I think in 6 months it will be better. The wifi and AC was good.

No. Just no. Dump of a motel with sketchy clientele (no luggage, belongings in trash bags.) Booked for proximity to hospital for family emergency but ended up moving hotels because we felt unsafe even though it was non-refundable. Before the 2nd night, I asked if they could change the sheets on the bed since my sister was coming and my mom going home. They told me they only provide housekeeping once a week, but they would give me clean sheets. So for $364 per night I have to make the bed???? Seriously, I have stayed at luxury hotels on the strip for less. And in fact that was exactly what we booked for $199 a night instead of staying in this dump.

Staff was very friendly

Terrific front desk staff. They were very helpful. Overall we would return to this location.

Amazing staff

This a great value hotel for regular folks. I gave 5 stars because the staff is friendly.

Got a renovated room it was excellent. Friendly staff and nice area with lots of food options. Delivery was quick and easy.

Front desk was excellent!!!

The staff was great. We did end up with a giant cockroach in our bathroom the first night though and the smoke alarm in our room randomly went off for no reason. The hotel itself was nice and appears to have been recently renovated. Nice and close to several different shopping options and a quick trip to the strip. The area was a bit questionable with lots of homeless around. Overall, I would stay here again.

Property bad customer service at reception. They seem to have no idea what they are doing and kept on having to go to the back office to ask for permission about everything whilst there was a long line at reception. I was told check in was at 3 pm when we arrived at 3.30 pm the room wasn’t ready. Had to wait an hour to get checked in.

There were 4 people working the front desk but only one person checking people in. It took about 25 minutes to check in when it should have taken 5 minutes at the most.

Went for basketball. About a 25-minute walk to the Thomas & Mack Center, and it's a nice walk through UNLV, which is one of the prettiest parts of Las Vegas. Hotel was adequate, and the room is indeed a suite. It was clean, and I was reminded of such with a wofty super chemical whoosh of cleanliness when I opened the room door. The bed and air conditioning worked, but were on the hard side and a little loud. Then again, the price was right in a pinch, and the front desk people were cool. Not the greatest location, in terms of security, but it does have easy access to Uber when cars drive up. And the Blueberry Hill Restaurant is across the street, which is divine! Be ready for steeper Uber charges if you need to go to the Strip. But if you have your own car, Las Vegas and environs are easily achieved.

Great location not far from strip

Great stay. 10 mins drive to the strip

The property doesn’t have a sign. There are a lot of homeless!

Lots of homeless sleeping behind the dumpsters. They yell at you and walk up to you. Speaking from a different world

The hotel was outdated but did the job. The area around it had a lot of stores and restaurants.

If you look past the fact that the hotel is next to a Social Service building for the “down and out” folks in the area, then this place is a great location and reasonable price. I enjoyed my stay, just don’t judge the hotel by the placement of the facility

There was a terrible sewer smell in the hallway, the mattress in the sofa bed was disgustingly dirty and extremely old . The hotel is located in the fly path of Las Vegas international airport, we heard the plane’s noise as early as 4:47 am . The hotel is too expensive for the type of very old furniture and amenities it offers.

When I went to check in the room wasn't ready had to wait 20 minutes. The hotel is hard to find there was no signs. When I got into the room the toilet bowl was dirty. My room was on the first floor all the way in the back which was a long walk there was rear exit but was a emergency exit but only could come in with room key. The hotel had a bad odor I could smell in my suite. I just want a full refund!

The staff was great. We did end up with a giant cockroach in our bathroom the first night though and the smoke alarm in our room randomly went off for no reason. The hotel itself was nice and appears to have been recently renovated. Nice and close to several different shopping options and a quick trip to the strip. The area was a bit questionable with lots of homeless around. Overall, I would stay here again.

Went for basketball. About a 25-minute walk to the Thomas & Mack Center, and it's a nice walk through UNLV, which is one of the prettiest parts of Las Vegas. Hotel was adequate, and the room is indeed a suite. It was clean, and I was reminded of such with a wofty super chemical whoosh of cleanliness when I opened the room door. The bed and air conditioning worked, but were on the hard side and a little loud. Then again, the price was right in a pinch, and the front desk people were cool. Not the greatest location, in terms of security, but it does have easy access to Uber when cars drive up. And the Blueberry Hill Restaurant is across the street, which is divine! Be ready for steeper Uber charges if you need to go to the Strip. But if you have your own car, Las Vegas and environs are easily achieved.

The room was clean. Fresh linens and bed cover. Decor could use refreshing, especially the carpet. Staff was very pleasant and helpful. Free morning coffee was very good. Rates were very reasonable. Great breakfast place across the street.

Got a renovated room it was excellent. Friendly staff and nice area with lots of food options. Delivery was quick and easy.

Clean, fresh and very good place! Kitchen is included!

You get what you pay for: no free breakfast; no coffee in the rooms, and; no TV. I just assumed we had to pay extra to watch TV in our room. Coffee was available near the Lobby when the day shift arrived at the hotel. Also, there’s something wrong with the telephone because I couldn’t get a hold of the front desk.

So, I had a bit of a rough time at this hotel. The men’s and women’s restrooms were locked with a combination lock, and when I asked the check-in person where the nearest restroom was, he told me to use the one in my room. Our room was #248, upstairs and down a long hallway. By the time I got there, I had wet my pants! This needs to be addressed immediately. Older travelers need to have an operable restroom near the registration desk after a long road trip. I believe that they labeled restrooms out of service just because they did want to service them. The out-of-service labels on the restrooms were permanent and not temporary in nature. I noticed the sign on the breakfast area and wanted to confirm the breakfast hour as clearly labeled on the door. The check-in person said, "We only have coffee for breakfast. No continental or hot breakfast." As we approached our room, I noticed the presence of a terrible smell. I found that it was coming from the stairwell across from our room. There was a huge collection of rotting garbage which must have been stored there for several days. And that wasn’t all! When I wanted to use the kitchen towel, it was dirty with a big black spot and hadn’t been cleaned. To top it off, the TV remote didn’t work. This hotel was overpriced, considering its filthy condition, amenities, and unsafe surrounding area. I have stayed in resort hotels which were similar in price, including resort fees. I won’t be staying here again. I want my money back.

The staff was great. We did end up with a giant cockroach in our bathroom the first night though and the smoke alarm in our room randomly went off for no reason. The hotel itself was nice and appears to have been recently renovated. Nice and close to several different shopping options and a quick trip to the strip. The area was a bit questionable with lots of homeless around. Overall, I would stay here again.

There was no grab and go breakfast but other than that it was okay 3rd floor smelt like smoke

Coffee had run out within the time stipulated I asked if they could provide more coffee. And they said yes, I waited for over 20 minutes. And they did not respond. I felt ignored, and was disappointed. I don’t think I will stay there in the future.

i booked it because it had a kitchen. i didn't want to have to go out for meals or snacks. everything was great. the tv choices could be better, since i don't do casinos for entertainment. i did my visiting during the day and would have liked tv to watch at night. instead, i had to read!! the room was large and comfortable.. next time, i will request a room away from the pool, which will be more quiet. otherwise, i was happy there and plan to return next year.