Is parking available at the property?

Self parking is available on-site for a fee of USD 10 per day. Limited parking spaces are provided.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

Are pets allowed at the property?

Pets are allowed, with a maximum fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not mentioned.

What is the location of the property in relation to key landmarks?

The property is located in Middletown, Louisville, within a 15-minute drive of attractions such as Louisville Mega Cavern and Southeast Christian Church. It is approximately 13.1 miles from Kentucky Exposition Center and 13.2 miles from KFC Yum Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from April to September.

What are the policies for guests staying with children?

Children are allowed at the property. Guests should check specific age policies regarding free stays for children.

Staybridge Suites Louisville - East Hotel

Average nightly price at Staybridge Suites Louisville - East by IHG by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$102
March	US$104
April	US$125
May	US$118
June	US$86
July	US$113
August	US$92
September	US$140
October	US$114
November	US$87
December	US$81

What guests think

Across reviews, Staybridge Suites Louisville - East by IHG stands out for friendly, proactive staff, roomy suites with kitchenettes, and a generally well-liked, varied breakfast and weekday social hour, though experiences are uneven in upkeep and maintenance.

Guests like the convenient, quiet location near highways and shopping. Common complaints involve dated rooms, inconsistent cleanliness, broken or missing items, humidity or odors, and repeated pool closures plus a surprise $10 per day parking charge. Expect comfortable space and friendly service, but check current pool status and policies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Many guests reported the pool being closed or inoperable during visits. The $10/day parking fee is frequently criticized and sometimes unexpected; a few mention missing or worn amenities such as an ice machine or outdoor seating.

Related guest reviews

6

Samantha

30 Sept 2024

·

Stayed 3 nights

This property need to be updated bad my first room was bad the carpet was riped up in spot with the staples sticking thru stepin on it was a mess the tub was grey on the bottom and chiped up looked so drity i would not shower in it the smoke alram was beeping and the toilet broke so i was moved rooms it was in better condition but still needed some tlc the staff were all kind however could really use some better knowledge of things to do in the area for visitors when asked and lastly it should really be posted that the pool is only open memorial day-labor day that was a big reason i picked this property and was very disappointed in it being closed all in all would i stay again if i had to but it would be a bottom pick

6

Casey

5 Aug 2025

·

Stayed 2 nights

We go there for the pool and it was overrun to a point that they had to close it for the next two days.

10

steve

29 Aug 2025

·

Stayed 1 night

Comfortable. We liked the location. Motel met our needs. No pool available.

8

Doug

5 Oct 2024

·

Stayed 1 night

Hotel was in a location and had big enough parking lot that they shouldnt have to charge for parking.

6

steve

31 Aug 2025

·

Stayed 1 night

No ice machine. Not quite as good as first time we visited. Breakfast was not warmed up enough. Pool was inoperable.

4

Walter

3 Aug 2024

·

Stayed 2 nights

The hotel could have been a very nice property. The breakfast was great but thats about where it stops. The room smelled and the carpet had damp spots. The bath tube was not clean. And the main issue was that they charged $10 a day for parking, I have never stayed at a rual property that has a regular parking lot charged for parking. I am in the area often and i will think twice before staying at this hotel.

6

Kendra

1 Aug 2025

·

Stayed 1 night

Check in was seamless. Desk attendant was very nice. Facility is clean and quiet. Frustrated that I was not informed about the pool being closed. I chose this hotel over another due to traveling with teens and wanting a pool. I would have stayed elsewhere had I been made aware

6

Scotty

17 Jun 2024

·

Stayed 3 nights

The room was clean and property was in good shape and up to date. The only thing i did not like was the $10 a day parking that i had to pay and i was not told anything about.

6

Casey

5 Aug 2025

·

Stayed 2 nights

The pool was not kept in order so they closed it. The pool is the main reason we choose this hotel.

6

Dan

29 Jul 2024

·

Stayed 2 nights

Did not like the fact that they charged $10 per day parking fee. If it was downtown Louisville it would be more understandable due to downtown parking situations. But this rather suburban hotel had ample lot parking(no garage). Very obvious this was a way to get more money out of their customers.. While I liked the hotel and location, I will not stay there again due to this obviously blatant money grab!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: some found spaces clean, while others reported dirty tubs, dust or stains, pests (ants), and mildew or smoke odors with occasional dampness.

Related guest reviews

4

William

26 Aug 2024

·

Stayed 2 nights

The room was very unclean the carpet smelled terrible. I will say though the staff was nice and the breakfast was pretty darn good

2

Dimmirri

26 Sept 2025

·

Stayed 1 night

My room was invested with ants and the sheet and mattress pad were filthy. I did reach out to the manager and was refunded but the conditions were unsanitary and completely unacceptable.

4

Delivery

6 Nov 2023

·

Stayed 8 nights

room was dirty

6

Jessica

22 Sept 2024

·

Stayed 2 nights

The hotel itself seemed pretty nice, and I will say they do have great breakfast options. However, our room… Yikes! As soon as we walked in we were hit with a wall of dampness/moisture in the air. It also had a stale cigarette smoke smell, even though it is supposed to be a non smoking room. When we asked the front desk about this she said they just steam cleaned the floors. The hotel was completely full, and we could’ve changed rooms, but not until the next day around 10 or 11… the problem was we were already at our event for the day by then. When we arrived back in the room after our event the room again felt so damp, even to the point that the bedding and our clothing in our suitcase felt damp. Needless to say they need to invest in a dehumidifier!! (We had to grab our blanket and sheets from our car, that we just so happened to have from the earlier part of our trip!)

10

Todd

12 Jun 2025

·

Stayed 2 nights

The overall cleanliness & the absolute professionalism of the staff.

2

Kim

4 Mar 2024

·

Stayed 1 night

TV and phone in room didn’t work. Bath tub was filthy and dirty! It had not been cleaned.

4

Walter

3 Aug 2024

·

Stayed 2 nights

The hotel could have been a very nice property. The breakfast was great but thats about where it stops. The room smelled and the carpet had damp spots. The bath tube was not clean. And the main issue was that they charged $10 a day for parking, I have never stayed at a rual property that has a regular parking lot charged for parking. I am in the area often and i will think twice before staying at this hotel.

6

Kendrick

9 Nov 2024

·

Proprty is tired and could use a refresh. Cleanliness wasn't the best. The bed was well worn and the mattress was very saggy.

4

VALERIE

31 Jul 2025

·

Stayed 2 nights

There used to be a closet door and where the door would have been there is some sort of screws sticking out the floor. The bottom of the fridge door had a metal piece sticking out. I wiped the floor in the kitchen in one SMALL area and the paper towel was black

6

Chavon

27 Nov 2023

·

Stayed 1 night

The room was extremely dusty the rug had a red stain on it the fridge had hair on the inside

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and beds comfortable, with layouts and kitchenettes appreciated. Many also describe dated decor and maintenance issues (beeping alarms, worn furniture, broken fixtures), plus occasional humidity, odors, or noise.

Related guest reviews

6

Samantha

30 Sept 2024

·

Stayed 3 nights

This property need to be updated bad my first room was bad the carpet was riped up in spot with the staples sticking thru stepin on it was a mess the tub was grey on the bottom and chiped up looked so drity i would not shower in it the smoke alram was beeping and the toilet broke so i was moved rooms it was in better condition but still needed some tlc the staff were all kind however could really use some better knowledge of things to do in the area for visitors when asked and lastly it should really be posted that the pool is only open memorial day-labor day that was a big reason i picked this property and was very disappointed in it being closed all in all would i stay again if i had to but it would be a bottom pick

10

ELIZABETH

28 Jul 2025

·

Stayed 9 nights

Our family stayed for 9 nights and loved the spacious suite, comfortable beds and great breakfast. We were able to bring our two small dogs with us which was great! Everyone was very friendly and helpful.

10

Brandy

30 Nov 2025

·

Stayed 2 nights

The hotel was a little older, and the suites small, but don’t let that deter. The room was comfortable and accommodating. Bed was comfortable. Staff was friendly overall, they text you throughout your stay to make sure all is smooth. Breakfast was overall great with a variety to suit everyone’s liking. Would definitely stay again.

10

Brian

18 Jul 2025

·

Stayed 2 nights

Large room/suite was very accommodating

4

Emily

22 Apr 2024

·

Stayed 3 nights

Not a good experience staying at this hotel. We booked our rooms last minute coming to town for a family emergency, and now I know why this was the only hotel with rooms available. The receptionist completely messed up our billing with multiple credit cards and we are still trying to sort it out days after leaving. The property has the feel that it should be nice but has been poorly maintained. The fire alarm went off almost every morning at 7:00 AM. Would not have continued staying here if there were any other options available.

6

Ryan

24 Sept 2025

·

Stayed 7 nights

Some members of staff were really lovely and helpful and some other members of staff were quite the opposite and seemed bothered when we had asked for help about the fire alarm continuing to beep and go off in our room multiple days in a row late at night and didn’t follow up on addressing fixing the issue.

6

Suryakant

23 Jul 2025

·

Stayed 3 nights

Close proximity to shopping centres. Overall good layout of the suites. But property requires upgrade. The Air Conditioning was a bit annoying. But the staff was super friendly.

8

ISR

24 Mar 2024

·

Stayed 3 nights

Hotel was nice. Doors in room were missing knobs, noticed hallway door missing knob too when fire alarm went off and no one could open it.

8

Dana

30 Sept 2025

·

Stayed 3 nights

Staff was ok, not overly nice but not rude. Bed was amazingly comfortable, I slept like a baby. Not as quiet as soon other hotels I have been to but not bad either. Rooms could use updating. The paint in the tub was chipped, the couch was older and had a musty old smell to it. When I was checking out, no one was at the desk. I rang the bell but no one came. I needed to leave to catch a flight and I ended up just leaving a note for the reception to see when they got back. I also had a nice $100 deposit that I never got back either. Probably won’t stay again. Not terrible but not the best

6

Amber

16 Sept 2025

·

Stayed 3 nights

Constant knocking on the walls all night. Broken and dirty walls and floorboards.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and proactive, with standout front-desk and maintenance assistance. Consistency varies, with reports of rude interactions, billing/check-in problems, and slow follow-up on issues.

Related guest reviews

10

Charles

14 Nov 2024

·

Stayed 3 nights

Every single staff member I interacted with was kind, courteous, and went above and beyond to make sure my stay was easy and convenient. Superb experience!

10

Mona

30 Nov 2025

·

Stayed 9 nights

The staff, hotel comfort, cleanliness, breakfast, happy hour was amazing! Loved everything about this hotel!

6

Margaret

7 Jul 2025

·

Stayed 2 nights

Check in was not good at all. The gal was new and could not locate the manager to assist her. I ended up being charged 3 times for the hold deposit and still have not had any of that returned.

10

Nicole

9 Jun 2025

·

Stayed 1 night

The front desk clerk, Noelle was amazing. We were welcomed with such friendliness right when we walked through the doors. She was a blessing after a very long day of traveling. We travel often and she has been the nicest hotel employee in a long time.

10

George

13 May 2024

·

Stayed 7 nights

The staff was excellent. When we checked in our room the refrigerator wasn’t making ice and was old. Jason said no problem he when and got a new fridge. He had it installed in about an hour. Which made our stay good. Thanks Jason and the staff.

4

Emily

22 Apr 2024

·

Stayed 3 nights

Not a good experience staying at this hotel. We booked our rooms last minute coming to town for a family emergency, and now I know why this was the only hotel with rooms available. The receptionist completely messed up our billing with multiple credit cards and we are still trying to sort it out days after leaving. The property has the feel that it should be nice but has been poorly maintained. The fire alarm went off almost every morning at 7:00 AM. Would not have continued staying here if there were any other options available.

10

Elisha

20 Jul 2025

·

Stayed 2 nights

Front Desk associate Noelle made our stay a very good one. Our original rooms air wasnt workkng properly and she mived us promptly with no hassle. And she was very welcoming.

6

Ryan

24 Sept 2025

·

Stayed 7 nights

Some members of staff were really lovely and helpful and some other members of staff were quite the opposite and seemed bothered when we had asked for help about the fire alarm continuing to beep and go off in our room multiple days in a row late at night and didn’t follow up on addressing fixing the issue.

10

Katelyn

1 Dec 2025

·

Stayed 3 nights

Staff!! The staff was phenomenal!!

6

Shannon

27 Jun 2024

·

Stayed 2 nights

Front Staff was not very friendly. Checkin he acted like we were inconveniencing him. Asked for extra towels and the guys was snobby and crabby about it saying people were "entitled" Just overall staff was not very nice or helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient east-side setting near highways and shopping; many found it quiet and easy to access, though a few thought it was tricky to find.

Related guest reviews

8

Zenda

30 May 2025

·

Stayed 1 night

The location was a bit tricky to find but overall it was a nice stay and I would definitely stay at this hotel again.

10

Todd

18 May 2025

·

Stayed 1 night

Easy access to highway and great service

10

Darnetta

8 May 2025

·

Stayed 2 nights

I liked the location of the hotel, along with the professionalism of the staff. I have stayed at this location before, and I definitely will come back.

10

Kelley

16 May 2023

·

Stayed 2 nights

We stayed here 2 nights and enjoyed it very much. Our 1 bedroom suite was comfortable and spacious for 2 adults and 2 children. The staff was very polite and helpful. Everything was clean and the bed was so comfortable. It was in a convenient location and close to everything in town although it was off the main highway a bit so it didn't feel so cramped.

10

John

15 Dec 2024

·

Stayed 1 night

Woman at desk when I arrived was not only friendly, but super helpful and delightful. Feel like the room is good value for what you get. Safe area. Lots of good dining options nearby

8

Dwain

6 Jun 2025

·

Stayed 1 night

Close to everything

6

Jay

1 Oct 2025

·

Stayed 1 night

The hotel is a good value and convenient location. My only issue was with breakfast buffet, the decaf coffee container was cold and there weren't any bowls for cereal.

10

James

23 Feb 2025

·

Stayed 1 night

Nice and out the way. Not much around makes it peaceful. Being right off the highway also makes it accessible!

8

Ericka

16 Jul 2025

·

Stayed 3 nights

The staff were friendly, it was right off the highway, the room was big.

6

Jenny

8 May 2025

·

Stayed 4 nights

Many of th staff, while friendly, were very new to their jobs and had difficulty explaining the amenities or couldn't help me. This hotel, while it had a very nice outside patio, has seen some wear over the years and the flooring should be replaced. I liked that it was in a quiet and convenient location to Louisville.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and hot options, though a few noted lapses like cold coffee or missing items. Several reviews also appreciated the weekday evening social with snacks and drinks.

Related guest reviews

10

Mona

30 Nov 2025

·

Stayed 9 nights

The staff, hotel comfort, cleanliness, breakfast, happy hour was amazing! Loved everything about this hotel!

10

John

14 May 2025

·

Stayed 2 nights

Everything about the stay at Staybridge was amazing except for the fact that the pull out bed (couch) did not come with sheets and blankets, and when asked about them, they were having to wash some in order to make up for the requests that they were having. My only other suggestion would be to leave the soda fountain open all day. I know they don't make money on those drinks, unlike the pantry, but that would have made the trip more enjoyable. The M-W appetizer special was good. It allowed us to eat at the hotel instead of going out to dinner the first night we were in town.

10

Simone

15 Dec 2025

·

Stayed 1 night

Yes breakfast was fresh

10

Emily

17 Nov 2023

·

Stayed 1 night

Breakfast was fabulous!

10

Brandy

30 Nov 2025

·

Stayed 2 nights

The hotel was a little older, and the suites small, but don’t let that deter. The room was comfortable and accommodating. Bed was comfortable. Staff was friendly overall, they text you throughout your stay to make sure all is smooth. Breakfast was overall great with a variety to suit everyone’s liking. Would definitely stay again.

10

Stacy

17 Jan 2025

·

Stayed 1 night

Great location, rooms. Breakfast and amazing staff!

10

James

2 Oct 2024

·

Stayed 4 nights

Great location easy check in, rooms were spacious and very clean. Breakfast was amazing each morning during our 4 night stay

8

Lisa

7 Oct 2025

·

Stayed 1 night

It was ok. Room could have been cleaner. Breakfast was really good!

8

SUZANNE

11 Nov 2024

·

Stayed 4 nights

We really liked being within walking distance of our convention, and Staybridge suites provided a comfortable, relaxing atmosphere. Great choice. We liked having a fridge, microwave, basic dishes, and a couch in our room. The bed was super comfortable and everything was very clean. We had expected “light touch” housekeeping during our four night stay, but that did not happen. Perhaps we needed to request that at the desk. We reported a slow draining sink due to an inoperative garbage disposal, and I am sure the property manager will get that fixed for the next occupants. The breakfast is adequate with hot and cold options, and Staybridge suites offered a Monday through Wednesday evening happy hour with light refreshments, which was a nice way to meet up with others attending the convention. We will stay here again! Be aware that parking is an additional $10 per night.

6

Jay

1 Oct 2025

·

Stayed 1 night

The hotel is a good value and convenient location. My only issue was with breakfast buffet, the decaf coffee container was cold and there weren't any bowls for cereal.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $120
8 $88	9 $88	10 $88	11 $127	12	13	14 $87
15 $98	16 $98	17 $98	18 $98	19 $98	20 $98	21 $98
22 $98	23 $98	24 $98	25 $98	26 $98	27 $98	28 $98
29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
		1 $98	2 $98	3 $131	4 $131	5 $131
6 $131	7 $98	8 $98	9 $98	10 $98	11 $98	12 $98
13 $98	14 $98	15 $98	16 $98	17 $105	18 $98	19 $98
20 $98	21 $98	22 $98	23 $98	24 $98	25 $98	26 $98
27 $105	28 $98	29 $98	30 $98	31 $120

Staybridge Suites Louisville - East by IHG

Prices for Staybridge Suites Louisville - East by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Kitchen

Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Room, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Studio Suite

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Guest reviews of Staybridge Suites Louisville - East by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Louisville - East by IHG

Prices for upcoming dates