DO NOT BOOK A STAY HERE. The location is great because it's so connected to many local transit options, and the other reviews made it seem like it would be a dated but otherwise acceptable option. Unfortunately the hotel is in serious neglect. We found large amounts of hair between bedsheets, trash swept under the bed, sticky clumps of unknown residue near the bedframe, a mix of wood shavings and translucent shell-like objects up above the headboard, and a dead German cockroach of significant size under the headboard. The hotel refused to refund us because we'd already been checked in for 1.5 hours. I explained that was the time it took us to have dinner, discover the grime we were about to spend the night in, and decide whether or not this was preferable to dealing with further travel and expense after a tiring 20-hour day. In return, the receptionist informed me that people tend to come to this property to stay a couple hours and then leave, so he could not issue a refund but instead offered to switch us to a different room. I declined the invitation to discover what new horrors lay behind the other doors at the hotel. We instead traveled by foot and train in pouring rain from 1-4am in order to sleep at the airport terminal of our next departure, which ended up providing us a much cleaner and more comfortable rest for the night than we would have had at this hotel. I was thankfully able to get a refund (not through the hotel), but FUTURE TRAVELERS BE WARNED.
DO NOT BOOK A STAY HERE. The location is great because it's so connected to many local transit options, and the other reviews made it seem like it would be a dated but otherwise acceptable option. Unfortunately the hotel is in serious neglect. We found large amounts of hair between bedsheets, trash swept under the bed, sticky clumps of unknown residue near the bedframe, a mix of wood shavings and translucent shell-like objects up above the headboard, and a dead German cockroach of significant size under the headboard. The hotel refused to refund us because we'd already been checked in for 1.5 hours. I explained that was the time it took us to have dinner, discover the grime we were about to spend the night in, and decide whether or not this was preferable to dealing with further travel and expense after a tiring 20-hour day. In return, the receptionist informed me that people tend to come to this property to stay a couple hours and then leave, so he could not issue a refund but instead offered to switch us to a different room. I declined the invitation to discover what new horrors lay behind the other doors at the hotel. We instead traveled by foot and train in pouring rain from 1-4am in order to sleep at the airport terminal of our next departure, which ended up providing us a much cleaner and more comfortable rest for the night than we would have had at this hotel. I was thankfully able to get a refund (not through the hotel), but FUTURE TRAVELERS BE WARNED.
