Name: Novotel Wien City
Address: Aspernbrückengasse 1, Vienna, Austria, Vienna, AT
Price range: US$120–US$345 per night
Rating: 8.4

What guests think

Across numerous reviews, travelers describe Novotel Wien City as clean and comfortable, with a convenient, walkable location near metro lines and restaurants and generally friendly, helpful staff supporting easy city sightseeing.

Trade-offs include room layouts with separate toilets and design quirks, variable room sizes for families, and climate control or occasional hot-water issues. Breakfast is widely liked for variety and taste, though several guests found it pricey and crowded at peak times, with sporadic quality or replenishment lapses; parking is off-site with added fees and occasional administrative hassles. Depending on room orientation, some report street or construction noise; overall, expect a practical, well-located stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Feedback centers on parking: it is off-site, carries an extra daily fee, and a few guests reported check-out or billing hassles. Other facilities are rarely discussed in the reviews.

Related guest reviews

6

Kathleen

25 Jun 2023

·

Stayed 3 nights

Zimmergröße. Lage: in wenigen Gehminuten ist man im Zentrum. Personal beim Frühstück: sehr flott und freundlich. - Personal an der Rezeption teilweise (nicht alle) unfreundlich und man scheint schon mit einer Frage zu nerven. - Preis ziemlich hoch. Für das Parken kommen dann nochmal 28€/Tag obendrauf.

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8

Joaquin

28 Nov 2024

·

Stayed 7 nights

really nice lobby. great bar staff!! comfy and modern room. very clean too. the bathroom was very nice. great location! friendly staff.

8

Salih

7 Apr 2025

·

Stayed 1 night

Overall, our stay was good. However, it would have been better if I didn't have to prove to the front desk clerk when checking out that I paid for parking by showing my credit card record. They should have it in their own records.

8

Suzanne

21 Oct 2024

·

Stayed 4 nights

Nice hotel, stayed for conference in Vienna and it is right on the metro line so you can go into Vienna city easily. I had breakfast included- there was cereal, breads, cold meats and a hot buffet of sausage, scrambled egg, beans etc. All i would say is that it does get busy for breakfast so tables were short and some items needed refilling but that's not the fault of the hotel it's just something as a guest you need to bear in mind. I also had lunch here when i arrived and the club sandwich was very nice. The room has a small fridge which i kept some small bits of food in, there is a spar a very short walk so you can grab some deli bits as you need. All in all a practical hotel for my trip to Vienna, thank you.

6

ALFONSO PASTOR

3 Mar 2025

·

Stayed 4 nights

Cuarto de baño con bañera que necesitas una escalera para meterte dentro El la cafetería no tenían ni whisky ni ginebra para un cóctel

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6

Melda

24 Jan 2025

·

Stayed 4 nights

Ailece tatile geldik. Paris novotelden cok memnun kaldigimiz icin tercih etmistik. Ama burdan ayni memnuniyeti alamadik. Oda cok ufakti. Banyo ve tuvalet ayri idi ve ikisi de cok ufakti. Bizim icin konforsuz oldu. 4 kisi kalmamiza ragmen 4 havlu icin her gun biz hatirlattik. Girdigimizde 2. Ytak hazir deildi. Yine biz hatirlattik. Oda ufakti. Otel kalabalik idi. Kahvalti plani cok daginikti yiyecekler. Surekli malzemeler bitiyor ve hatirlatmaniz gerekiyor. Bardaklarin bir kismi kirli cikmisti bulasikliktan. Cocuk oyun odasi vardi ama darmandagindi. Ozensizlik gostergesi idi. Genel olarak konfor elde edemedik. Ayni donemde hiltonda ayni fiyata 2 oda tutulabiliyordu. Sonradan fark ettik. Iptal etmemizi kabul etmemislerdi. Pisman oldum. Bir daha bu oteli kullanmam. Lokalizqsyonu merkeze yakindi

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8

Kieran

12 Jul 2025

·

Stayed 4 nights

Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.

8

Shakeel

5 Nov 2024

·

Stayed 3 nights

Please do not book any advance lunch or dinner. Not a good experience. Made advance payment for 5 meals. Hotel insisted only 3 coupons showing in their system. It turned out more expensive by pre booking meals. Good breakfast.

8

Kristina

7 Aug 2024

·

Stayed 1 night

The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.

8

Marcello

3 Nov 2024

·

Stayed 2 nights

Very good in the complex, all was very comfort and the equipe was very friendly. Also the gym was high level quality. Nice to stay here

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Cleanliness

Overall cleanliness is praised, with many noting tidy rooms. Some report worn carpets, sticky floors at breakfast, or missed housekeeping, indicating occasional inconsistencies.

Related guest reviews

10

Phil

29 Apr 2025

·

Stayed 2 nights

Very clean and quiet stay in the heart of Vienna!

6

RONY

4 Nov 2024

·

Stayed 6 nights

it was ok, but i was sad because we got without shower gel for the hole week, also the clening service did not show up one day, but in genereal, was good, as novotel standard

10

Georgia

27 Nov 2025

·

Stayed 3 nights

Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.

10

Thomas Michael

27 May 2025

·

Stayed 4 nights

Every thing was clean

8

Simone

13 Apr 2025

·

Stayed 8 nights

Sehr gut gelegen, leider war der Teppich auf dem Zimmer ziemlich versifft

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8

David

4 Aug 2024

·

Stayed 4 nights

Great location but a little tired and dirty. Sticky floor at breakfast. Terrible view from the room.

6

Petra

12 May 2025

·

Stayed 4 nights

Das Hotel liegt verkehrsgünstig und ist bei Anfahrt mit der U-Bahn schnell fussläufig erreichbar. Das Personal war durchweg freundlich. Leider haben der Teppich des Zimmers und einige Sessel im Restaurant schon sehr gelitten. Das kommt gar nicht gut. Das Frühstücksangebot war OK. Das Personal ist aber zu der Stoßzeit ca. ab 8:45 bis 9:45 sehr unter Druck, so dass nicht immer alles glatt läuft.

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10

Steven Siaw Ling

14 Oct 2025

·

Stayed 4 nights

The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.

10

Doranna De

2 Jun 2025

·

Stayed 2 nights

Clean and comfortable

6

Malin

11 Oct 2025

·

Stayed 3 nights

Wir hatten Zimmer als Familie mit 2 kleinen Zimmern, ohne Frühstück, denn 27€ pro Erwachsenen war uns einfach zu teuer, dafür,dass wir beide wenig frühstücken. Die Reinigung des Zimmers lies statk zu wünschen übrig, in 3 Tagen wurde der Müll nur 1x geleert und auch nur 1x gesaugt (was bei Sand aus den Gummistiefeln schon am Tag davor nötig gewesen wäre). Nach Toilettenpapier mussten wir auch selbst fragen. Dafür hatten wir täglich frische Duschhandtücher für die Kinder, die ihre aber gar nicht benutzt hatten. Also auf ganzer Linie Unfug. Der Standort war gut, um zu Fuß die Stadt zu erkunden.

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Rooms

Rooms are generally comfortable, though size ranges from spacious to tight for families. Several guests mention awkward bathroom layouts (separate toilet without a sink), some street noise or underwhelming views, and issues with heating/AC or hot water.

Related guest reviews

8

Stephen

6 Jul 2025

·

Stayed 2 nights

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.

8

Mustafa

14 Jan 2025

·

Stayed 3 nights

Everything was good. Close to the centrum. Rooms are good enough, but the heating sistem is awful..

10

Melinda

13 Aug 2025

·

Stayed 2 nights

Beds are very comfortable, easy access to restaurant and shops.

10

Fabio

27 Aug 2025

·

Stayed 5 nights

Ottimo rapporto qualità/prezzo. Posizione centrale, a due passi da metro e tram. Colazione abbondante e varia, camera spaziosa e silenziosa.

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10

Carina

5 Apr 2023

·

Stayed 1 night

Schönes, geschmackvoll eingerichtetes Zimmer, in top Lage 8. Stock mit Balkon und Blick über Wien. Wir waren begeistert! Gute Anbindung an U-Bahn, zentral gelegen. Wir kommen wieder!

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6

David

27 Jul 2025

·

Stayed 5 nights

Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.

10

MODESTO

11 Apr 2023

·

Stayed 1 night

Great location, nice rooms with comfortable beds. The staff were very kind. Al excellent option to stay with family.

8

Bate

23 Jul 2025

·

Stayed 3 nights

Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.

8

Kristina

7 Aug 2024

·

Stayed 1 night

The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.

4

Thomas

17 Dec 2024

·

Stayed 4 nights

I wouldn't stay here again. I didn't sleep well, the heat control was either off or warm/hot even when it was off it was too warm. Opening the balcony door cooled it down but the road noise was too loud to keep it open. The room seemed like it was designed by someone who didn't have much experience, first the sink or to be more accurate a tap with a drainage hole, a completely useless idea. The shower was an overhead one or one attached to the wall, but was mounted at waist height so it wasn't possible to have a normal shower without holding it. The shampoo and shower gel was above shoulder height, who thought that was a good idea? It made it really awkward to dispense. This is a family hotel so be prepared for loud children in the morning going to breakfast, or if your unlucky children in the next room, who were noisy until after midnight. A complaint the next day to reception and all was quiet the next night so at least they acted on feedback. Another room had room service and the tray with half eaten food was outside in the evening and still there the next day at 10.30 when I checked out. I've stayed in other accor hotels and they were much better.

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Service

Staff are frequently described as friendly and helpful, and check-in/out and luggage storage work smoothly for many. A few experienced delays, rude interactions, or weak local guidance.

Related guest reviews

10

Hannah Elizabeth

11 Aug 2025

·

Stayed 4 nights

Helpful staff, able to leave luggage after check out Lots of choices at breakfast

10

Frank A

14 Feb 2026

·

Stayed 3 nights

Nice hotel. Staff was friendly.

8

Salih

7 Apr 2025

·

Stayed 1 night

Overall, our stay was good. However, it would have been better if I didn't have to prove to the front desk clerk when checking out that I paid for parking by showing my credit card record. They should have it in their own records.

8

Stephen

28 Sept 2024

·

Stayed 3 nights

Front desk staff had very little knowledge of the area for restaurants and such.

10

Abhishek

28 May 2024

·

Stayed 4 nights

Amazing location...fantastic hotel. Yakub the reception guy is your person to go to. So helpful. even give us an early check-in

10

Kanoksak

16 Mar 2025

·

Stayed 1 night

Perfect location and very good services.

2

maria

16 Jul 2024

·

Stayed 1 night

I WAS DISCRIMINATED FOR BEEN LATIN, THE BLOND HAIR GIRL THAT WAS IN THE FRONT DESK DID NOT WANT TO CHECK IN DUE TO WE WERE LATINOS, WE REQUEST TO PLACE IN THE FRIDGE SOME ICE DUE WE NEED FOR MEDICINE AND THEY DID NOT WANTED, EVERY TIME WE WERE ASKING TO THIS GIRL SOMETHING SHE WAS SARCASTIC AND TREAT US IMPROPERLY, HOW IS POSSIBLE YOU HAVE A RACIST.PERSON WORKING IN A HOTEL? OBVIOSLY SHE NEEDS TO WORK WITH ALL TYPE OF PEOPLE IF YOU WORK IN A HOTEL!! I PAID THE SERVICE AND THAT MONEY HELPS TO PAY HER SALARY, COmPLETELY MAD ABOUT ALL THIS UNFORTUNATELY COULD NOT CANCEL THE RESERVATION BECAUSE WILL LOSE MY MONEY !!

10

Julie

23 Mar 2025

·

Stayed 3 nights

Very friendly staff, brilliant location for getting about, no faults

8

zahra

21 Feb 2023

·

Stayed 3 nights

Manager was very rude, we landed at 1200pm got to the hotel and they made us wait until 3:00 to get the room. We had 3 children with us. The waiter was also very rude. We decided not to eat at the hotel.

10

Sharon

3 May 2025

·

Stayed 4 nights

Our stay was wonderful, the staff was very helpful and nice. Thank you very much.

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Location

Very convenient for sightseeing, close to U-Bahn/tram and within walking distance of central attractions, restaurants, and shops. Some guests noted street or construction noise depending on room orientation.

Related guest reviews

10

Karen

24 Aug 2025

·

Stayed 1 night

This hotel is right down town. Quiet, but just across the river from the action in beautiful Vienna. We were very well cared for there.

10

Fabio

27 Aug 2025

·

Stayed 5 nights

Ottimo rapporto qualità/prezzo. Posizione centrale, a due passi da metro e tram. Colazione abbondante e varia, camera spaziosa e silenziosa.

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4

byeongjin

17 Nov 2023

·

Stayed 4 nights

Under construction in front of hotel.every morning makes me crazy during staying. If noticed earlier i should not make the reservation here.

10

Ronn

28 Aug 2025

·

Stayed 3 nights

Struttura situata fuori dal centro storico, ma molto comoda si può raggiungere il centro camminando o utilizzando i mezzi pubblici. Zona molto tranquilla e ben servita.

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8

Torsten

16 Sept 2025

·

Stayed 3 nights

Gute Lage zu Sehenswürdigkeiten und öffentlichen Verkehrsmitteln

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10

HASIBE

27 Jan 2025

·

Stayed 3 nights

Otelin konumu çok iyiydi. Kalabalıktan uzak ama metroya 2 dk, turistik merkeze 10 dk yürüme mesafesindeydi. Otelin çevresinde kahvaltı ve yemek için güzel bir kaç Cafe ve restoran vardı. 3 gece konaklayacağımız için 4 kişi tek odada konakladık. Odanın büyüklüğü yeterliydi. WC nin banyodan ayrı olması iyi oldu. Biri banyo yaparken diğerleri WC yi kullanabildi. Oda temizdi. Kahvaltı otelde yapmadık o yüzden bilmiyorum. Bir daha gelirsek yine burada konaklamayı tercih ederim.

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10

Steven Siaw Ling

14 Oct 2025

·

Stayed 4 nights

The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.

10

Julie

23 Mar 2025

·

Stayed 3 nights

Very friendly staff, brilliant location for getting about, no faults

10

Mathew

2 Jul 2025

·

Stayed 3 nights

Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.

10

Andrew

9 Sept 2024

·

Stayed 3 nights

Great hotel in a great position. Helpfull staff. The only issue was noise from the street overnight even though we were on the 3rd floor!!

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Dining

Breakfast is widely liked for variety and taste, but several found it expensive and crowded at peak times with occasional quality or machine issues; on-site dining and bar feedback is more mixed.

Related guest reviews

10

Esra

25 Jan 2025

·

Stayed 3 nights

I recently stayed at this hotel, and I had a wonderful experience. The location is excellent, being near both Karlsplatz and Stephansplatz, two prime areas for sightseeing. The tram (U1) station is just 3-5 minutes away from the hotel, making it super easy to get to Karlsplatz/Stephansplatz in about 5 minutes. It's also conveniently close to the main train station. The hotel has a lovely restaurant called "Family and Friends," where I enjoyed a delicious breakfast. The staff was incredibly friendly and made me feel very welcome throughout my stay. The area around the hotel was quiet, and I felt safe even late at night (around 11 PM), which as a woman, was very reassuring. Overall, I had a great experience and would definitely recommend this hotel for anyone visiting Vienna.

10

Georgia

27 Nov 2025

·

Stayed 3 nights

Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.

6

Elyes Salah Ben

2 Jun 2025

·

Stayed 3 nights

Das Fürhstück wirde teilweise erst ab 15-16 Uhr abgeräumt. Die Erdbeeren im Obstsalat waren verschimmelt. So etwas geht nicht.

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6

ben

9 Apr 2023

·

Stayed 3 nights

Breakfast- don’t have place and we need to wait every day

8

Melanie

13 Apr 2023

·

Stayed 2 nights

Frühstück war mit langen Wartezeiten verbunden, wenig Auswahl zum Frühstück, Kaffeeautomat an beiden Tagen defekt

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10

luiz f b

2 Sept 2025

·

Stayed 3 nights

Localização excelente próximo a ótimos restaurantes e fácil acesso por transporte publico Quarto amplo, novo e limpo muito confortável Atendimento bom Checkin ok Café da manhã c boa variedade Única queixa: café da manhã teoricamente até 10:30 mas as 10:15 já começam a retirar os alimentos, então , se queres tomar café em paz, faça isso até 10:00 no máximo.

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8

Suzanne

21 Oct 2024

·

Stayed 4 nights

Nice hotel, stayed for conference in Vienna and it is right on the metro line so you can go into Vienna city easily. I had breakfast included- there was cereal, breads, cold meats and a hot buffet of sausage, scrambled egg, beans etc. All i would say is that it does get busy for breakfast so tables were short and some items needed refilling but that's not the fault of the hotel it's just something as a guest you need to bear in mind. I also had lunch here when i arrived and the club sandwich was very nice. The room has a small fridge which i kept some small bits of food in, there is a spar a very short walk so you can grab some deli bits as you need. All in all a practical hotel for my trip to Vienna, thank you.

10

Steven Siaw Ling

14 Oct 2025

·

Stayed 4 nights

The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.

8

Kieran

12 Jul 2025

·

Stayed 4 nights

Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.

8

Shakeel

5 Nov 2024

·

Stayed 3 nights

Please do not book any advance lunch or dinner. Not a good experience. Made advance payment for 5 meals. Hotel insisted only 3 coupons showing in their system. It turned out more expensive by pre booking meals. Good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$138
February	US$133
March	US$161
April	US$174
May	US$197
June	US$178
July	US$149
August	US$144
September	US$207
October	US$182
November	US$195
December	US$270

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $288
4 $164	5	6	7	8 $187	9 $207	10 $207
11 $194	12 $185	13 $210	14 $211	15 $166	16 $158	17 $218
18 $207	19	20 $231	21 $163	22 $148	23 $166	24 $214
25 $138	26 $132	27 $165	28 $165	29 $145	30 $145	31 $146

Novotel Wien City

Prices for Novotel Wien City

Monthly average prices

About this property

Location

Room options

Family Room, 1 Double Bed

Executive Room, 1 Double Bed with Sofa Bed

Business Room, 1 Double Bed

Standard Room, 1 Double Bed

Guest reviews of Novotel Wien City

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Wien City

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $233	22 $184	23 $203	24 $185	25 $262	26 $248
27 $120	28 $181	29 $345	30