The West Park Hotel

Lovely spacious room and comfy beds

Room in good condition and well decorated. Lovely comfortable and clean bedding. Took a long time for hot water to come through which was disappointinf as was the water pressure disappointing and the water

Excellent stay in one of the large rooms. Very convenient to be able to walk into Harrogate. Parking very easy and cheap right next door to the hotel. Would definitely stay again.

Couldn’t use shower due to such low water pressure.

Extremely poor. First, we were asked if we wished to add breakfast to the booking, despite already having booked this. The system was clearly not working. Then, we were given a room key to room 107. Upon arrival, there was already guests in that room, a serious safety and privacy breach. The replacement room seemed nice, but the shower pressure was non existent and was a trickle out. Also, the shower head was so low, that unless you are 5 feet 5 inches or below, you could not fit underneath the shower head. At 6 feet 1 inches, I could not get anything below my upper back underneath the dismal shower stream. Then, on returning to the room at 11.30pm, the air conditioning unit was making a repeated grinding metal noise. Reception was called and maintenance arrived. They said they had been already aware of the malfunctioning unit (so why were they offering this to guests?) and the solution was to either sleep with it as it was, or turn off ALL POWER TO THE ROOM, which would stop the noise but meant we could not use any of the facilities in the room. My wife is pregnant and this was not suitable or appropriate. We ended up packing our bags and leaving at just after midnight to get a taxi all the way home. Way below a 4 star hotel from start to an early finish.