Is parking available at the property?

Yes, free self-parking is available on-site. The parking includes both covered and uncovered options, with wheelchair-accessible parking available as well.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee. It is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The approximate cost is USD 10 for adults and USD 5 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a pool hoist. There are also assistive listening devices available and wheelchair-accessible public washrooms.

What is the location like in relation to key landmarks?

The hotel is conveniently located within a 5-minute drive of the University at Albany and Crossgates Mall. It is approximately 3.9 miles from Albany Medical Center and 4.3 miles from The Egg, with several other attractions nearby.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hilton Garden Inn Albany/SUNY Area Hotel

Average nightly price at Hilton Garden Inn Albany/SUNY Area by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$121
March	US$123
April	US$133
May	US$162
June	US$161
July	US$158
August	US$159
September	US$141
October	US$155
November	US$114
December	US$108

What guests think

At Hilton Garden Inn Albany/SUNY Area, travelers frequently praise clean, comfortable rooms and friendly, accommodating staff, alongside a convenient location near UAlbany and highways, but many reviews note ongoing renovations and amenity closures affecting the experience.

Common drawbacks include a long-term pool closure, limited or closed bar and restaurant, and construction that impacts parking, entry routes, and some facilities. Several guests mention highway noise in certain rooms and occasional lapses in housekeeping or maintenance, though many still found stays comfortable. Expect a practical base near the university with renovation-related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations have closed the pool, limited bar/restaurant service, and intermittently affected the gym, business center, elevators, and building access; parking can be tight or cluttered.

Related guest reviews

2

Jill

1 Jul 2024

·

Stayed 1 night

Advertised as having a pool and no pool!!

4

JASMINE

21 Jul 2024

·

Stayed 1 night

On all the booking sites this hotel is advertised as having a pool and hot tub.. I chose to pay more for a hotel with a pool but could have chosen a hotel with the same amenities that INCLUDED complementary breakfast (you have to pay $10 here) only to find out when I got there that there’s no pool and hasn’t been for a LONG time…I will say the staff was very courteous and kind but this place is clearly getting a bit run down, needs some TLC and needs to stop falsely advertising that they have a pool…

8

Jamie

28 Jun 2025

·

Stayed 2 nights

Parking for a larger vehicle was difficult

4

Krystle

7 Mar 2025

·

Stayed 2 nights

The property was completely under construction. There was no access to a lobby bathroom, bar, gym or pool. The people working the front desk were rude and didn't help. There was also no parking at night because of all the construction

8

Darin

15 Feb 2024

·

Stayed 1 night

The Hilton Garden Inn is located in a quiet area of Albany. However there king size bed was a little bit soft for me to sleep comfortably. Don't expect to have bar or restaurant service on the weekends.

6

Kim

8 May 2025

·

Stayed 1 night

Everything was clean, staff was friendly. Very nice inside. Outside, parking was a major issue. The only area not parked full had screws from the remodel all over the pavement. I picked up many. The parking garage had half the slots filled with remodel junk. A better organized remodel could alleviate some of this issue. Doubt I would stay here again.

8

Kiel

4 Jul 2024

·

Stayed 1 night

Bummer that the pool is closed, but seems like a nice quiet hotel.

8

TINA

4 Apr 2023

·

Stayed 1 night

One elevator broken. The other one stops on floors you don’t need. Waited forever to get to third floor with luggage. Ridiculous.

10

Yvonne

30 Sept 2024

·

Stayed 1 night

Noticed new tvs coming in. Need to replace lumpy mattresses. Business center was out of order.

4

William

6 Nov 2023

·

Stayed 2 nights

Property advertised as having a restaurant and bar. Neither were open the two evenings we stayed. Messed our plans up. Don't advertise amenities you don't have available.

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Cleanliness

Rooms are often described as very clean, but some guests reported issues like mold, bathroom grime, odors, bugs, or construction mess in common areas.

Related guest reviews

6

Shirley

15 Apr 2024

·

Stayed 1 night

The location was good for the reason for use. However, we had bugs (stink bugs) in the room. The building is a smoke free building and that's what we understood, however the place smelled of smoke so bad we had to advise the front desk. Was not since of emergency to find out who and fix, they just turned the air on higher so hide the smell. Place seems like a good place to spend the night, but the beds were caved in the center, so you had to try and sleep on the edge. Definitely, will not stay at this location again.

6

Shelly

13 Jun 2024

·

Stayed 1 night

The room was very clean, however; it smelled like a wet dog.

10

Nicole

15 Apr 2025

·

Stayed 4 nights

The hotel was super clean and the room I had was recently updated. I had plenty of room for myself and my belongings. I was able to unpack on my first day for easy access during my stay. The bathroom had shelves! And a light right in the roomy tub/shower. There were no strange smells and the best was so comfortable, I wanted to bring it home.

2

Kaity

17 Feb 2025

·

Stayed 1 night

I usually stay at this location due to it being very close to my sons college. But they dont have a school discount. This time on my stay my room had mold in the bathroom shower and im allergic to mold but was only a one night stay. Check in was horrible my handicap cousin needed to use the rest room while checking in and was told their was no restroom available for regular people to utilize. Then provided a key to another room to use, i understand that its under construction and the kitchen was closed but was open for breakfast. I wish i had known before my stay that the kitchen was closed i would have made different accommodations before my visit. Staff needs customer service etiquette classes so they can learn that talking about handicap people is offensive and wrong. Other then that my stay was quiet.

10

Toni

26 Apr 2025

·

Stayed 1 night

Our room was very clean and had great accommodations like fridge and microwave. Staff was very friendly and helpful. Our stay was very relaxing and comfortable.

10

Alfred

6 Aug 2025

·

Stayed 1 night

Very nice clean

8

James

14 Aug 2023

·

Stayed 1 night

Good location Still in pretty good condition but degrading, showing signs of age Sticky bathroom floor

4

Karen

1 Feb 2025

·

Stayed 1 night

The property was under construction which was not disclosed beforehand making it very inconvenient and unsafe. There was a mess everywhere around the property. Just didn’t seem clean.

10

Gabriel

10 Aug 2025

·

Stayed 1 night

Everything was clean and the staff were pleasant.

4

KATHERINE

11 Feb 2023

·

Stayed 1 night

My bathroom was not clean. There was a dirty sneaker footprint in my tub and dried something on my toilet seat. The property is advertised has having a pool (I swim for workouts) but it was not in working order. The treadmill was broken. I asked the front desk if there were usb ports to charge my phone and they said no. So I ran to target before going to my room to pick up a charger block and got back to my room to find a charger port on each nightstand. The bathroom door frame was broken and splitting. The property is not cared for or maintained. They should not be charging regular room rates. Definitely won’t be returning on my next trip to Albany.

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Rooms

Many find rooms spacious and comfortable, though some are dated, face highway noise, or have issues with pillows, mattress firmness, TV, Wi‑Fi, or water temperature.

Related guest reviews

8

Joyce

9 May 2024

·

Stayed 1 night

I thought staff was very pleasant easy to work with. How soft pillows were and mattress great. HOWEVER they charged me 50. $ for what I don,t know .They were the ones that took the money out.But when I checked out said that I got the room thru Expedia and that you would give the 50, back. Is that true?

8

Michelle

12 Feb 2023

·

Stayed 3 nights

Overall the stay was wonderful. Beds were uncomfortable unfortunately. Was a lil shocked that internet access was not secure and was on the slow side.

6

Andrea

10 Nov 2025

·

Stayed 2 nights

The TV did not work for half my stay

10

Faith

2 Jun 2025

·

Stayed 1 night

I was slightly confused with working the tv and wifi, the man at the front desk was very pleasantly helpful. The hotel has been very nicely redone since we were here last here.

8

Matt

14 Jun 2024

·

Stayed 3 nights

Decent hotel with close proximity to the universities. However, the noise from I90 was quite loud. Windows need to be updated to reduce this noise.

10

Nicole

15 Apr 2025

·

Stayed 4 nights

The hotel was super clean and the room I had was recently updated. I had plenty of room for myself and my belongings. I was able to unpack on my first day for easy access during my stay. The bathroom had shelves! And a light right in the roomy tub/shower. There were no strange smells and the best was so comfortable, I wanted to bring it home.

6

Carl

31 Jul 2024

·

Stayed 2 nights

Staff was very nice. Pool was closed and noise from highway traffic was very loud in the room.

4

Terry

16 Jul 2023

·

Stayed 1 night

Place is dingy and dated in rooms and corridors. Needs new carpets, wall treatments, elevator facelift.

6

joseph

25 Mar 2023

·

Stayed 1 night

The bed was very hard - did not get a good sleep.

10

Stephanie

16 Mar 2025

·

Stayed 1 night

I loved my room, very cute and clean. It had everything I needed. The bed was amazing, I will be coming back again.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, yet some guests experienced rudeness, poor communication, or missed housekeeping during multi‑night stays.

Related guest reviews

4

Mohammed Lhoucine

12 Aug 2024

·

Stayed 1 night

My experience at your hotel has been good overall except the little incident that happened when my girlfriend and I were at the lobby heading to get our buffet breakfast. This happened around 8 AM. I said good morning to the staff 3 staff members they all said back expect that Chinese staff lady, not only she did not say good morning back but she was giving me dirty looks for no reason. I don’t know this lady and I’m not sure I understood her behavior. This is really shocking to me, unprofessional and unfortunate.

4

Krystle

7 Mar 2025

·

Stayed 2 nights

The property was completely under construction. There was no access to a lobby bathroom, bar, gym or pool. The people working the front desk were rude and didn't help. There was also no parking at night because of all the construction

10

Odetta

29 Sept 2024

·

Stayed 2 nights

Friendly, courteous staff. Room was very clean and comfortable. Staff was accommodating

10

Alfred

7 Aug 2025

·

Stayed 1 night

Very nice property. Very accommodating staff. I had a family emergency and they worked with me with a late checkout.

4

Zaidoon

23 Feb 2025

·

Stayed 1 night

The hotel was under MAJOR renovations. Services such as the gym was unavailable. Navigating through work site that doubled up as a hotel was unpleasant. The parking situation was less than ideal. When discussed with the staff, I was dismissed.

10

Michelle

5 Mar 2025

·

Stayed 1 night

Staff was amazing. Room was clean. Excellent stay

10

Cathy

30 Sept 2024

·

Stayed 1 night

The staff was very helpful and we were able to make a last minute change to our room selection!

4

Elhadj

19 Aug 2025

·

Stayed 2 nights

I stayed for two days and I was surprised to find that my room wasn’t cleaned and serviced.

4

Crystal

7 Feb 2024

·

Stayed 2 nights

Check-in guy was rude, the website stated there was a pool, when checking in was told they had no pool. Found the pool and it was drained with furniture placed inside the pool. Went down on Saturday asked for clean towels, was told they will have them sent up to my room, never got the towels until i went down Sunday morning asking back at the front dresk for towels. There was also a very nasty smell that was coming from the bathroom, not sure if it was coming the tub drain or the toilet. I had to keep the bathroom door closed at all times otherwise the room smelled bad. Also why would you have the bar closed on a weekend?

10

Brady

24 Jul 2025

·

Stayed 1 night

Super friendly staff, and lovely property

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Location

Across from UAlbany with quick highway access; some guests noted highway noise and limited dining within easy walking distance.

Related guest reviews

8

Rachel

3 Feb 2024

·

Stayed 1 night

Property was clean. Staff was friendly. Excellent gym- has a peloton and good choice of weights. Only down side is it is right next to Thruway. I did hear the traffic at night when I woke up but nothing that kept me up. Food was good at in house restaurant. Shades in room are completely black out which was nice too.

8

Robert

15 Jul 2025

·

Stayed 1 night

Nice property and convenient to UAlbany

10

Renee

28 Aug 2024

·

Stayed 1 night

Great location

8

Matt

14 Jun 2024

·

Stayed 3 nights

Decent hotel with close proximity to the universities. However, the noise from I90 was quite loud. Windows need to be updated to reduce this noise.

10

Stephan

22 May 2023

·

Stayed 1 night

Close to highway so easy to get on and off the road and be on our way

10

Kimberly

26 Jul 2024

·

Stayed 1 night

Easy to get to

10

Scott

12 Jul 2025

·

Stayed 1 night

Great staff, right by the university. Decent place, little dated.

10

Dorian

11 Nov 2024

·

Stayed 1 night

No restaurants within walking distance.

10

Kerry S.

16 Jan 2024

·

Stayed 1 night

Stayed here as our daughter is attending Albany University very clean, helpful staff and great location to the college

10

CATHERINE J

24 Jun 2024

·

Stayed 1 night

Very conveniently located across from UAlbany.

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Dining

When available, breakfast and restaurant food are often rated tasty, but availability is inconsistent and breakfast is not always included and can feel pricey.

Related guest reviews

10

Amy

9 Nov 2023

·

Stayed 1 night

Great property and excellent staff. The breakfast is delicious!

10

Amit

21 Aug 2025

·

Stayed 4 nights

Excellent stay .. very comfortable and convenient. But my experience at hotel restaurant was awesome. The good quality and service was top class.

8

Jeanne

24 Apr 2023

·

Stayed 2 nights

I was disappointed to learn that there was in fact NO restaurant/room service in operation at this location. Also, upon arrival (Friday night)I was given coupons for 2 complimentary drinks at the bar. I did not use them Friday night, but tried to redeem them on Saturday. However, I was told the bar is not open on weekends. What bar is closed on weekends? I honestly would have chosen another hotel if I had known all this in advance.

8

Darin

15 Feb 2024

·

Stayed 1 night

The Hilton Garden Inn is located in a quiet area of Albany. However there king size bed was a little bit soft for me to sleep comfortably. Don't expect to have bar or restaurant service on the weekends.

10

Bruce

13 Apr 2023

·

Stayed 1 night

My stay was quiet and comfortable. The breakfast, which was included is amazing! Excelent stay.

10

Mallory

26 Jul 2024

·

Stayed 1 night

Clean and nice hotel. Food was amazing! Love that you can order food that's actually

10

Krishna

28 May 2024

·

Stayed 1 night

Well apportioned room, comfortable, clean bed. It was perfect for my needs, as someone on business travel. I found the food options in-house to be challenging. The host must have felt the same, as they ended up not charging me for the wilted salad.

8

Alycia

5 Jul 2025

·

Stayed 1 night

All was good for a quick overnight trip. The only negative was the $14.95 per person breakfast option that didn’t look worth the price.

10

Monica A

22 Apr 2023

·

Stayed 2 nights

I really enjoyed my stay. It was a very nice place and the breakfast was delicious. Thank you and nice staff too.

4

William

6 Nov 2023

·

Stayed 2 nights

Property advertised as having a restaurant and bar. Neither were open the two evenings we stayed. Messed our plans up. Don't advertise amenities you don't have available.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $289	3 $280
4 $100	5 $132	6 $144	7 $145	8 $130	9 $178	10 $213
11 $110	12 $129	13 $149	14 $143	15 $133	16 $156	17 $156
18 $98	19 $133	20 $128	21 $135	22 $136	23 $138	24 $141
25 $99	26 $134	27 $129	28 $130	29 $132	30 $146	31 $142

Hilton Garden Inn Albany/SUNY Area

Prices for Hilton Garden Inn Albany/SUNY Area

Monthly average prices

About this property

Location

Room options

Two Queen Evolution Room

Room, 2 Queen Beds

Room, 2 Queen Beds (Drinks & Snacks)

Room, 2 Queen Beds, Accessible

Two Queen Beds, Accessible

Room, 1 King Bed (Drinks & Snacks)

Suite, Accessible

King Evolution Room

King Evolution Suite

Room, 1 King Bed

Guest reviews of Hilton Garden Inn Albany/SUNY Area

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Albany/SUNY Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $199	26 $183
27 $129	28	29 $173	30 $134