Name: Quality Inn Ashland
Address: 4708 Winchester Avenue, Ashland, Kentucky, United States of America, Ashland, Kentucky, US
Price range: US$88–US$112 per night
Rating: 7.43

What guests think

At Quality Inn Ashland, reviews are mixed: while some guests were satisfied with their stay, many highlight disruptive train noise from nearby tracks, dated maintenance, and unpredictable policies around deposits, refunds, and pets.

Cleanliness feedback ranges from very clean rooms to stained linens and occasional pest sightings. Some report efficient check in and helpful staff, while others describe unattended front desks, rigid responses to issues, and poor communication. Breakfast is inconsistent, varying from tidy setups to very basic or suspended service. Expect a simple stay with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions of on site amenities are limited. Some guests reported tight parking and issues with empty vending or ice machines.

Related guest reviews

4

Nancy

20 Mar 2023

·

Stayed 1 night

DO NOT STAY HERE! Right across from railroad tracks & train runs every half hour (lots of noise). Meager supply of towels and even those were dirty looking. No ice in ice machine. Bathroom door didn't latch or lock. I booked online with credit card and they told me they had to charge a $100.00 authorization fee (as of today, they have charged me a second time!) I'm waiting 24 hours for the fees to be reversed and then I will call to complain. Worst place ever!!!!!

8

Dana

23 Sept 2024

·

Stayed 1 night

The room was nice and clean and they have smoking room's.tub was a little stained up but that was only thing that made it look dirty. It was a nice size with a nice chair and table seating and a desk with chair The stairs are little scary lol. But the train is very loud when it comes thru all the time.parking wasnt the best either as its a small parking lot. Also there is a $100 deposit they require on top of room cost. I didnt appreciate when i went to book the room the price changed by little over $10 it said one price and as i went to book it at that price it automatically changed and went up. So be aware that the price might change from what they advertise when you go to book it.

2

Douglas

28 May 2024

·

Stayed 1 night

Lobby Oder was awful, Beds extremely uncomfortable, Tv not working, Parking for Truck and Trailer sub Par, and TRAINS Blowing the Horn 8x’s through the NIGHT!!! Bad Location!

6

Michael

19 Mar 2024

·

Stayed 2 nights

Ok place, looked to be under restoration. Room was clean and bed comfortable. Main concern was attendant wasn’t ever at front desk. Had a sign out “back in 5 minutes “?

4

Lorie

14 Jul 2025

·

Stayed 2 nights

2 bath towels, 2 wash cloths for 3 adults, none to be found and stained! Bath towels were bath mats! Price gouging at its best. Typical Fri/Sat $85/night. Music festival in town and was charged $145/night You could see and hear through the door, right next to a very active train track. Housekeeping did nothing to our room for the 2nd nught stay. Room temp was 89° upon entry, air wasnt turned on for arrival. 0 items in the vending machine. Landscaping hadn't been touched in a year. TV and remote were not synced.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several guests found rooms very clean, while others reported stained linens, dirty or poorly maintained bathrooms, and occasional pests.

Related guest reviews

10

vicki

26 Aug 2024

·

Stayed 1 night

Hotel was great, very clean anything you needed you got. People where very friendly. Best hotel I have ever been to. Would recommend 100 percent.

8

Amanda

9 Aug 2024

·

Stayed 1 night

I really enjoyed my stay at quality inn. Breakfast was great.. beds were comfortable. Very quite really enjoyed that. Rooms were clean.

4

Chad

6 Oct 2023

·

Stayed 1 night

Towels were permanently stained and yellowed. The sheets were the same. Looked dingy and dirty. Bathtub looked like it had been repaired way too many times. Door didn't seal at the bottom. Paint chipping off ceiling.

8

Craig

18 Sept 2023

·

Stayed 2 nights

clean room

10

Matthew

18 Sept 2023

·

Stayed 1 night

Very clean and friendly.

4

Sandra

20 Sept 2025

·

Stayed 1 night

Be prepared to not get a good night's rest. There are train tracks across the road, and trains go by frequently blowing their horn throughout the night. Cleanliness seemed okay until one of my items got stuck on the bathroom counter, despite the sign that said they pay special attention to high touch areas. Breakfast was very basic. There were no eggs, meat or anything that required preparation by staff.

2

Keri

1 May 2023

·

Stayed 1 night

Room was dirty no clean towels the bed was clean the garbage had not been taken out. The owner refused to change my room I couldn't get clean towels from the woman in the lobby I would have had to wait for the owner to come and get towels. He was a very rude man

10

Keith

29 Oct 2025

·

Stayed 1 night

very clean room.

2

Greg

11 Oct 2023

·

Stayed 1 night

Overpriced room to have roaches…

2

tim

23 Aug 2023

·

Stayed 1 night

First of all it was not disclosed that it was by a very busy railroad tracks, trains all night blowing horns! Lukewarm water greeted us the next morning in a tub that was so dirty I refrained from even taking a shower! Got dressed and ready to leave and a croachroach comes crawling across the floor, very large, I want my money back period and do not reccommend!!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with maintenance issues reported (no hot water, loud or ineffective HVAC, and minor repair shortcomings), but some guests noted comfortable beds and decent room size. Train noise is commonly audible inside rooms.

Related guest reviews

8

Dana

23 Sept 2024

·

Stayed 1 night

The room was nice and clean and they have smoking room's.tub was a little stained up but that was only thing that made it look dirty. It was a nice size with a nice chair and table seating and a desk with chair The stairs are little scary lol. But the train is very loud when it comes thru all the time.parking wasnt the best either as its a small parking lot. Also there is a $100 deposit they require on top of room cost. I didnt appreciate when i went to book the room the price changed by little over $10 it said one price and as i went to book it at that price it automatically changed and went up. So be aware that the price might change from what they advertise when you go to book it.

8

Amanda

9 Aug 2024

·

Stayed 1 night

I really enjoyed my stay at quality inn. Breakfast was great.. beds were comfortable. Very quite really enjoyed that. Rooms were clean.

6

Chad

25 Mar 2024

·

Stayed 2 nights

No hot or even warm water for the shower. Staff was pleasant and polite

4

Jonathan

19 Jan 2024

·

Stayed 2 nights

Got to hotel late and had to beat on the door to get someone to let me in. Got room key and had to walk back thru snow in parking lot to get the card programmed. Got in room and heat was off. Room was frigid since it was about 20 degrees outside. Hotel is adjacent to a rail yard so trains came through blowing horns all night. At check in breakfast was explained but next morning the only thing offered was fruit loops and coffee. I would not recommend staying here unless there were no other options.

4

Mary Ann

18 Jul 2023

·

Stayed 1 night

The hotel room was shabby. Lots of band aid repairs, air con very loud. It was clean, but still now what I would expect from a Hampton Inn. Breakfast was a joke. No cream, coffee was not good. The worst thing was the location - a VERY active train track was a block or 2 away. I woke up every time the trains came through - which VERY often,

6

Michael

19 Mar 2024

·

Stayed 2 nights

Ok place, looked to be under restoration. Room was clean and bed comfortable. Main concern was attendant wasn’t ever at front desk. Had a sign out “back in 5 minutes “?

4

Lorie

14 Jul 2025

·

Stayed 2 nights

2 bath towels, 2 wash cloths for 3 adults, none to be found and stained! Bath towels were bath mats! Price gouging at its best. Typical Fri/Sat $85/night. Music festival in town and was charged $145/night You could see and hear through the door, right next to a very active train track. Housekeeping did nothing to our room for the 2nd nught stay. Room temp was 89° upon entry, air wasnt turned on for arrival. 0 items in the vending machine. Landscaping hadn't been touched in a year. TV and remote were not synced.

6

Taylor

3 Oct 2025

·

Stayed 2 nights

Train, room needed to be updated

4

James

11 Dec 2022

·

Stayed 7 nights

The heater in the room worked less than half the time. I had to constantly mess with it to keep warm air coming out.

6

Russell

19 Jun 2025

·

Stayed 1 night

Had to wait several minutes for the desk clerk to show up in order to check in. A/C unit is loud and obnoxious.

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Service

Service quality is inconsistent: some guests praised friendly, helpful staff and smooth check ins, while others reported unattended desks, refusal to honor pet bookings or refunds, and poor communication.

Related guest reviews

10

Kelly

14 Dec 2024

·

Stayed 1 night

Nice place to stay, it was clean and quiet (except for the train) which didnt bother me. Friendly staff.

6

Mary

16 Oct 2025

·

Stayed 1 night

Staff was very friendly

2

JOSE

3 Oct 2025

·

Stayed 3 nights

If you value humane treatment, think twice before booking here.I cancelled a 3-night booking due to health reasons. The hotel told me to call Expedia, who tried but said the hotel refused any refund. I was charged for all 3 nights. Cold service, zero empathy. Be careful before booking. This is not only about policies — it’s about people. If you’ve ever been sick and had to cancel a trip, you know how stressful it is. A little empathy would have made all the difference.

2

William

22 Jul 2024

·

Stayed 1 night

They refused to let us in because we had a dog. We booked this because they advertised pet friendly I have tried calling you to receive a rebate but got no help

2

William

15 Oct 2024

·

Stayed 1 night

NEVER BOOK THIS PROPERTY IF YOU HAVE A DOG! It\'s listed as pet friendly and this is a very bold LIE. A LIE! Arrived with a confirmed pre-paid reservation and was told that there were "no pet rooms available." NO flexibility, and did NOT honor my PREPAID reservation. Manager refused the clerk when I asked to speak to him. Yes, Management HIDES from the guests at this property. HORRIBLE experience. STAY AWAY FROM THIS PROPERTY!

6

Michael

19 Mar 2024

·

Stayed 2 nights

Ok place, looked to be under restoration. Room was clean and bed comfortable. Main concern was attendant wasn’t ever at front desk. Had a sign out “back in 5 minutes “?

2

Shelley

18 Oct 2024

·

Stayed 1 night

The manger lied about being the manager and only disclosed when I insisted on speaking with a manager!!!!

10

Abby

6 Oct 2025

·

Stayed 1 night

We stop in and the took care of us even knowing I could not book on line they gave us a faire rate

6

Jeannie

14 May 2024

·

Stayed 1 night

The service wasn't friendly. He scanned my credit card when we came in and refused to give me a receipt when we checked out. He told me to get on from the company we booked on. I said i wanted a receipt for my credit card and he then said he didn't scan it the night before. Calling what was available breakfast is an overstatement.

10

LESLIE

19 Aug 2025

·

Stayed 1 night

Thank you for the quick service

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Location

Across from active railroad tracks, with frequent horn noise that disturbs sleep for many. A few guests also disliked the surrounding area.

Related guest reviews

4

Nancy

20 Mar 2023

·

Stayed 1 night

DO NOT STAY HERE! Right across from railroad tracks & train runs every half hour (lots of noise). Meager supply of towels and even those were dirty looking. No ice in ice machine. Bathroom door didn't latch or lock. I booked online with credit card and they told me they had to charge a $100.00 authorization fee (as of today, they have charged me a second time!) I'm waiting 24 hours for the fees to be reversed and then I will call to complain. Worst place ever!!!!!

8

Elizabeth

10 May 2023

·

Stayed 1 night

No a good location, because the train track is in front of the hotel and is very loud.

4

Jonathan

19 Jan 2024

·

Stayed 2 nights

Got to hotel late and had to beat on the door to get someone to let me in. Got room key and had to walk back thru snow in parking lot to get the card programmed. Got in room and heat was off. Room was frigid since it was about 20 degrees outside. Hotel is adjacent to a rail yard so trains came through blowing horns all night. At check in breakfast was explained but next morning the only thing offered was fruit loops and coffee. I would not recommend staying here unless there were no other options.

4

Mary Ann

18 Jul 2023

·

Stayed 1 night

The hotel room was shabby. Lots of band aid repairs, air con very loud. It was clean, but still now what I would expect from a Hampton Inn. Breakfast was a joke. No cream, coffee was not good. The worst thing was the location - a VERY active train track was a block or 2 away. I woke up every time the trains came through - which VERY often,

8

James

8 Sept 2023

·

Stayed 1 night

Very clean and new equipment. But the NON-CONTRABLE RAILROAD TAIN NOISE every 2 hours prevents a good night's rest.

2

Douglas

28 May 2024

·

Stayed 1 night

Lobby Oder was awful, Beds extremely uncomfortable, Tv not working, Parking for Truck and Trailer sub Par, and TRAINS Blowing the Horn 8x’s through the NIGHT!!! Bad Location!

4

Sandra

20 Sept 2025

·

Stayed 1 night

Be prepared to not get a good night's rest. There are train tracks across the road, and trains go by frequently blowing their horn throughout the night. Cleanliness seemed okay until one of my items got stuck on the bathroom counter, despite the sign that said they pay special attention to high touch areas. Breakfast was very basic. There were no eggs, meat or anything that required preparation by staff.

6

Thomas

14 Mar 2023

·

Stayed 1 night

Didn't like the neighborhood. Train tracks right across the street.

6

patricia

1 Jul 2023

·

Stayed 1 night

We can’t believe they’d build a motel on a main artery and very busy railroad! Actually by bedtime the whistle blowing had stopped and began again at 7:00 am on the dot so we got a relatively quiet night sleep.

4

Duane

14 Oct 2025

·

Stayed 1 night

Never again. Was given ear plugs due to train crossing the tracks every hour on the hour from 2:37- 5:57AM. Sleeping was very hard to do. Wasn’t informed about the train prior to booking the room and I Couldn’t get a refund.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent, ranging from tidy or satisfactory setups to very basic offerings or being unavailable or suspended.

Related guest reviews

8

Amanda

9 Aug 2024

·

Stayed 1 night

I really enjoyed my stay at quality inn. Breakfast was great.. beds were comfortable. Very quite really enjoyed that. Rooms were clean.

2

doris

2 Apr 2023

·

Stayed 1 night

Not good no breakfast as advertised. Towels stained furniture in need of repairs. If you like trains you would like this room got to hear them all night.

4

Jonathan

19 Jan 2024

·

Stayed 2 nights

Got to hotel late and had to beat on the door to get someone to let me in. Got room key and had to walk back thru snow in parking lot to get the card programmed. Got in room and heat was off. Room was frigid since it was about 20 degrees outside. Hotel is adjacent to a rail yard so trains came through blowing horns all night. At check in breakfast was explained but next morning the only thing offered was fruit loops and coffee. I would not recommend staying here unless there were no other options.

4

Mary Ann

18 Jul 2023

·

Stayed 1 night

The hotel room was shabby. Lots of band aid repairs, air con very loud. It was clean, but still now what I would expect from a Hampton Inn. Breakfast was a joke. No cream, coffee was not good. The worst thing was the location - a VERY active train track was a block or 2 away. I woke up every time the trains came through - which VERY often,

10

Cierra

21 Sept 2025

·

Stayed 1 night

Great for a one night stay. Staff kept the lobby and free breakfast really clean.

4

Alana

5 Jan 2023

·

Stayed 1 night

Not so good! My husband had to crawl on his hands and knees to plug in the heater. The heater was super noisy. The train across the street was LOUD...really LOUD. We were informed breakfast was "suspended". Giving it 2 stars is being kind. Avoid!

4

Sandra

20 Sept 2025

·

Stayed 1 night

Be prepared to not get a good night's rest. There are train tracks across the road, and trains go by frequently blowing their horn throughout the night. Cleanliness seemed okay until one of my items got stuck on the bathroom counter, despite the sign that said they pay special attention to high touch areas. Breakfast was very basic. There were no eggs, meat or anything that required preparation by staff.

8

Michael

28 Jan 2023

·

Stayed 1 night

Hotel Breakfast was unavailable. One of my search filters was free breakfast. Would have gone somewhere else

6

Jeannie

14 May 2024

·

Stayed 1 night

The service wasn't friendly. He scanned my credit card when we came in and refused to give me a receipt when we checked out. He told me to get on from the company we booked on. I said i wanted a receipt for my credit card and he then said he didn't scan it the night before. Calling what was available breakfast is an overstatement.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$81
February	US$76
March	US$86
April	US$79
May	US$78
June	US$80
July	US$94
August	US$86
September	US$110
October	US$102
November	US$87
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $102	17 $94	18 $112	19 $100
20 $88	21 $96	22 $99	23 $106	24 $106	25 $106	26 $106
27 $106	28 $106	29 $106	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $106	3 $106
4 $95	5 $106	6 $95	7 $94	8 $95	9 $89	10 $89
11 $88	12 $88	13 $95	14 $95	15 $89	16 $98	17 $105
18 $104	19 $103	20 $104	21 $107	22 $105	23 $95	24 $103
25 $105	26 $95	27 $104	28 $105	29 $95	30 $89	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Smoking

Room, 1 King Bed, Accessible, Smoking

Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Smoking

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Ashland

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Prices for upcoming dates