Name: Fairfield Inn & Suites Ashland
Address: 10945 US Route 60, Ashland, Kentucky, United States of America, Ashland, Kentucky, US
Price range: US$94–US$180 per night
Rating: 7.63

What guests think

At Fairfield Inn & Suites Ashland, travelers often praise friendly staff, clean rooms, and a hot breakfast, while recurring downsides include inconsistent housekeeping, musty odors in some rooms, and occasional disturbances that make sleep difficult.

Many guests highlight very strong shower pressure and comfortable beds. Some facilities and equipment feel worn, with occasional outages and awkward parking access. The location is convenient to local attractions and highways, though traffic noise and dim or hard-to-see access at night are noted by some. Expect a practical stay with positives, but experiences vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reports are mixed: the pool is often closed or chilly, and some equipment is worn or out of order (elevator, ice machine, printer). Parking is available, but access and handicap availability can be awkward.

Related guest reviews

10

Mary

26 Apr 2025

·

Stayed 1 night

Clean, friendly staff, breakfast area well stocked. Only negative was parking situation, only one entrance in/out. Really need to consider having a separate entrance and exit if possible

10

Bucky

25 Jul 2023

·

Stayed 2 nights

A great motel for a very reasonable price. Lots of on site parking and handicapped parking which I need.

8

Paul

28 Jun 2023

·

Stayed 2 nights

Loved it was close to Malibu Jacks and convenient to Walmart and Dollar Tree. Biggest negative was that the pool was out of order.

6

Kevin

13 Jun 2023

·

Stayed 2 nights

Clean hotel, but had a musky smell and the pool have been closed for at least 2 years.

8

Roy

1 Aug 2025

·

Stayed 1 night

Staff was great, property was nice. My only concern is the elevator which looked beat up. The breakfast and the attendant was great

6

Everett

12 Aug 2024

·

Stayed 1 night

Pool felt dirty, only ice machine on the property out of order, computer in lobby out of order

10

Kellen

14 Jun 2025

·

Stayed 1 night

Other than the parking lot not being trailer friendly, everything was great.

6

Heather

29 Mar 2025

·

Stayed 1 night

Hotel seemed run down. Pool is closed which was not advertised for the hotel. Room was hot and had the heat on despite warm weather. Took forever to cool the room down. Only offered 1 towel and 1 wash cloth for a couple staying. Had to request more and they asked if I would come get them at the desk. Where is the hospitality? Elevator was beat up and raggedy. Chairs in entry was worn out. Hair in bathroom on counter and in sink. Phone had grit and dirt when I tried calling front desk. Havent even stayed the night yet but this was my observation within the first 30 min

8

Harry

9 Sept 2025

·

Stayed 1 night

Need more handicap parking. Cars without handicap cards parked in handicap spots.

6

Ray

14 Jun 2023

·

Stayed 1 night

It's not a bad place to stay for an overnight. There's a Mexican restaurant right next door with a nice patio view. As with other Fairfields I've stayed in, this one was clean and well kept. There was a kind of mildewy odor, however. Since the hotel sits right on a busy highway frequented by large trucks, it can be pretty noisy. When we visited, the pool and jacuzzi were out of order (and it seems the jacuzzi is permanently gone). I also needed to print a document for work, but their printer was also out of order. This seems to be a common refrain at Fairfields. They have a printer station, but I've yet to see one that is functional. The workaround I was offered at a different Fairfield location was to email the documents to them and have them print. Since the documents contained sensitive data, I opted not to do this.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note clean rooms, but recurring reports cite musty or damp odors, dust or hair left behind, and inconsistent or missing housekeeping during stays.

Related guest reviews

4

Lissa

2 Nov 2024

·

Stayed 1 night

The staff was friendly and the breakfast was good. When walking in, there is an unpleasant odor. There was some goo on the headboard and makeup on a pillow.

4

Andrew

18 May 2025

·

Stayed 1 night

The property itself was fine. Staff was nice. We were only given 2 washcloths for a room with 5 people. Also the mini refrigerator vibrated and made noise all night. Looked as though the room hasn’t been cleaned properly in a while. There was dust all over the tv stand and desk and drawers.

6

Darell

31 May 2023

·

Stayed 1 night

My wife & I stayed 3 nights and the room was not swept, trash cans were not emptied, beds were not made and we had to leave the dirty towels outside the room and go to the front desk to get clean to get clean towels. When we checked in there were cobwebs and dust behind the sitting chair. The morning we left they had ran out of some foods at 9:30.

8

Michael

10 Aug 2025

·

Stayed 1 night

Quiet and clean.

10

Brian

19 Aug 2025

·

Stayed 1 night

The room was clean ,we didn’t see any bugs like some other people said they had. Lady at the front desk was very polite. The breakfast was very good. We’ll be back

8

Paul

12 May 2023

·

Stayed 4 nights

Generally speaking, the stay was good. However, I do got bed bugs bites on my last two days of stay, it become serious after two three days arrived home.

6

Coleen

9 Jul 2025

·

Stayed 1 night

The room smelled damp and the pool area was loud

10

Valerie

15 Sept 2025

·

Stayed 2 nights

Nice clean room, bery nice staff and great breakfast!

6

Heather

29 Mar 2025

·

Stayed 1 night

Hotel seemed run down. Pool is closed which was not advertised for the hotel. Room was hot and had the heat on despite warm weather. Took forever to cool the room down. Only offered 1 towel and 1 wash cloth for a couple staying. Had to request more and they asked if I would come get them at the desk. Where is the hospitality? Elevator was beat up and raggedy. Chairs in entry was worn out. Hair in bathroom on counter and in sink. Phone had grit and dirt when I tried calling front desk. Havent even stayed the night yet but this was my observation within the first 30 min

6

Susan D

25 Aug 2025

·

Stayed 2 nights

Moldy smelling, unfortunately ! Lighting around the property is poor. I called attention to the desk clerk that their company sign was not lite up . The entrance at night is very hard to see . Our clothing smelled moldy when we got home ! The curtains showed evidence of the mold . Most of staff was pleasant . The desk clerk’s only words spoken at check out was “do you want a receipt?” Barely looked up from what he was doing ! I’m from Boyd Co and was there for a class reunion… hate that the county doesn’t have better lodging !.. we’ve stayed at another of the available places and they are not taken care of either !…

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Rooms

Rooms are generally comfortable, with praise for bed comfort, strong shower pressure, and cold A/C, but several reviews mention damp air, highway noise, dated furnishings, and maintenance issues such as locks, fans, refrigerators, or HVAC.

Related guest reviews

6

William

16 Jul 2023

·

Stayed 1 night

Older motel , not very soundproof, interstate noise all night long was terrible. Had 3 pillows on bed didn’t make 1 good one

10

Erica

26 May 2024

·

Stayed 1 night

The room was really clean and the staff were really nice! Was worried staying in Ashland based on what I’d heard but this place was great. Had a mini fridge, microwave and a smart tv in our room. The AC went down to 60* which is really important to me because I do NOT do heat!

8

Paul

18 Sept 2024

·

Stayed 1 night

The card keysystem did not work. It had been down for 3 days. The front desk had to let you into the room. So you had no key to the room. I have never experienced that before.

10

Lorie

28 May 2024

·

Stayed 2 nights

Had a great two-day stay. Comfortable bed and great hot shower! Staff was very nice and ensured my room was ready for early arrival. Breakfast has hot options and much of the usual fair. Thanks for everything!

6

Julie

22 Sept 2024

·

Stayed 2 nights

Pro: breakfast (waffles!), hot water, terrific smelling shampoo/conditioner/body wash, comfortable bed & nice linens. Cons: Room 218: musty/moldy air in room, leaky shower faucet, STRONG water pressure suitable for a car wash. Make sure your contacts don't come out.

10

Sandra

14 Sept 2025

·

Stayed 3 nights

We were greeted upon check in and the staff was super friendly. Room was spacious,quiet and comfortable. Breakfast was hot and had plenty of choices. We enjoyed the pool. It was clean and lots of fun. Would definitely stay here again when we’re in the area!

6

Crystal

21 Jul 2025

·

Stayed 2 nights

It's clean, no bed bugs, but the first room the door didn't lock, the next room didn't have two beds and the fan didn't work, which is an inconvenience when the weather outside is hot and humid nonetheless two people trying to shower. Oh the breakfast is plentiful with hot food options.

8

Kyle

11 Aug 2025

·

Stayed 1 night

The bed was sagging in the middle, and the room was humid. But it was great otherwise.

6

Gerald

11 Mar 2023

·

Stayed 1 night

Rooms on road side are too noisy.

6

JAMES VAN

27 Dec 2022

·

Stayed 19,352 nights

Chairs and rugs are in desperate need of updating.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful with quick check-ins and attentive breakfast staff. Several guests, however, report early-morning housekeeping knocks and occasional front-desk issues with reservations, room assignments, or professionalism.

Related guest reviews

2

John

11 May 2025

·

Stayed 3 nights

Manager authorized staff to empty all of my belongings from my room while I was out. Even though I had a valid, pre-paid reservation through the following day. Claimed that “since I didn’t have my do not disturb sign” displayed , they assumed I checked out. And left all my belongings. Everything went into the trash. Laptop, medical equipment, clothes, medications. All in the trash. Did not feel like this was the first time for something like this at this hotel. Avoid at all costs- you are unsafe.

8

Paul

18 Sept 2024

·

Stayed 1 night

The card keysystem did not work. It had been down for 3 days. The front desk had to let you into the room. So you had no key to the room. I have never experienced that before.

2

Beverly

7 Oct 2024

·

Stayed 2 nights

I will never book here again! I arrived on 10/4 and was told that my reservation had been canceled! WITHOUT ANY NOTICE TO ME! I had to scramble around and try to find somewhere else to stay. I’m from Ohio. Expedia stated your property canceled my reservation not them. My friends who I referred this hotel to had to find somewhere else to stay! There door to their room would not close properly! BIG SAFETY ISSUE! This caused them to miss the festivities that we were all there for at Marshall University!!! They also got double charged instead of receiving a refund! I am waiting on a refund as well!

10

Eric

27 Aug 2025

·

Stayed 1 night

Great experience the guy at the front worked tiressly on a mistake he didnt have fix he deserves a raise wish i could remeber his name but i know he was the assistant manager

10

Shirley

10 Nov 2024

·

Stayed 1 night

The staff was extremely welcoming and made check in quick and easy. I highly recommend this hotel.

6

Jennifer

20 Apr 2024

·

Stayed 1 night

Drove 12 hours from out of state, checked in after 2am, was woken up by housekeeping banging on the door asking if we needed anything at 9AM. Upon checkout i asked the front desk staff if this was common practice to which she said YES and that i shouldve put the do not disturb sign on the door. No, i shouldnt. The staff should not disturb paying customers, unless they have been called for assistance. Can safely say, i wont be back for that reason alone.

10

Justin

14 Jul 2024

·

Stayed 1 night

The Lady at Checkout was Friendly and Catered to me with Respect and Professionalism

2

Kara

23 Sept 2025

·

Stayed 1 night

My stay would have been 5 star except for 1 deal breaker which ruined it all. People need a hotel room for one primary reason - sleep! Check out time is 12:00 pm. So at 8:30 am - 3.5 hours before checkout - WHY ON EARTH is housekeeping walking up and down every hallway banging on each door (except those with Do Not Disturb) yelling, "Good Morning! Housekeeping!" Every single door. The loud banging and yells of housekeeping and the guests yelling back, "I'm still in here." Every single room. Why? So at the front desk I made a complaint that people need their sleep. That's why they checked into the hotel. Whether they are working, traveling, vacationing, or any other reason. It's just wrong to require guests to wake up at 8:30 when check out is 12:00. The response from the front desk: people get mad all the time but we can still do it unless the do not disturb sign is hanging. Trust me, those people in rooms with their sign hanging were awoken just the same as everyone else. EXTREMELY POOR quality for any hotel to treat customers this way. I hope everyone else who was awoken and disturbed will make the same complaint so hopefully they will stop this policy. Until then I won't be back and I won't recommend anyone else stay there.

4

Mia

24 Dec 2023

·

Stayed 1 night

Ok when we areived there was no one at the front desk. It took 10 to 15 minutes for someone to appear. She seemed to have an attitude when i stated i was witing for 10 to 15 minutes, and just wanted to check in. She then ch3cked me in and gave me my keys. Uponed entering the room the smell that hot us was unacceptable. I instantly went back to the front desk to request another room. She followed me back to the the room to take a smell herself then agreed it smelled bad. She then moved me a few rooms down. We entered it did smell better but the shower looked as if it wasnt clean or maybe needed to be refinished. Either way it looked dirty. Im not sure if it was a party but it was running and loud screaming for hours on in. Over all i give my stay a 3 star. The appear of tgis Fairfield alone was disappointing.

10

Mary

5 Jul 2023

·

This was a great property, the front desk staff was polite and helpful. The breakfast had great options and was delicious

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AI-generated summary based on recent guest reviews

Location

Convenient to local attractions and restaurants, including spots next door, and easy for highway travel. Some note traffic noise and that nighttime lighting or signage makes the entrance harder to find.

Related guest reviews

8

Kenneth

13 Apr 2025

·

Stayed 1 night

Clean and safe

10

Randall

9 Jun 2025

·

Stayed 1 night

Liked the location. Also thought the price was right.

6

Scott

25 Nov 2024

·

Stayed 1 night

Entering and exiting the property is poor, especially at night.

8

Paul

28 Jun 2023

·

Stayed 2 nights

Loved it was close to Malibu Jacks and convenient to Walmart and Dollar Tree. Biggest negative was that the pool was out of order.

10

Jacqueline

7 Feb 2023

·

Stayed 2 nights

We arrived late, around 3 am, the guy at the desk had us checked in and on our way very quickly. The elevator did have a musty smell but nothing intolerable. The room was clean and odor free. There was good water pressure in the shower. The beds and pillows were normal for a hotel. The location is pretty secluded, so the price seems a bit high, but overall a good stay.

6

CherylJeanette

16 Jul 2024

·

Stayed 2 nights

It was conveniently located but the truck noises were bad. It was very dark.

8

Jesse

5 Mar 2025

·

Stayed 1 night

Good Location with a restaurant next door.

8

Michael

17 Mar 2025

·

Stayed 2 nights

Nice people nice facility in a good area

8

Harold

24 Jun 2024

·

Stayed 1 night

Conveniently close to Ashland down town. Star bucks 5 minutes away. The bed was perfect and the decor was super nice. The breakfast was good, the staff pleasant. A perfect place to stay.

6

Susan D

25 Aug 2025

·

Stayed 2 nights

Moldy smelling, unfortunately ! Lighting around the property is poor. I called attention to the desk clerk that their company sign was not lite up . The entrance at night is very hard to see . Our clothing smelled moldy when we got home ! The curtains showed evidence of the mold . Most of staff was pleasant . The desk clerk’s only words spoken at check out was “do you want a receipt?” Barely looked up from what he was doing ! I’m from Boyd Co and was there for a class reunion… hate that the county doesn’t have better lodging !.. we’ve stayed at another of the available places and they are not taken care of either !…

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as hot with good variety and attentive service, though a few guests found it underwhelming or noted items running out late in the morning.

Related guest reviews

6

Kevin

6 May 2023

·

Stayed 1 night

The desk clerk bordered on rude & the property, once nice, is showing it's age. The property looks and feels tired. The breakfast, however, was wonderful!

10

Linda

23 Aug 2023

·

Stayed 1 night

Everything was clean and comfortable. Great variety at breakfast

10

Leon

5 Sept 2024

·

Stayed 1 night

We slept very well on the comfortable bed. The room was clean and comfortable. Breakfast had several choices and was delicious.

6

Amy

26 Aug 2023

·

Stayed 2 nights

No pool as advertised. Breakfast was not that great. Room was clean and comfortable however. The shower had great water pressure as well.

10

Matt

14 Apr 2025

·

Stayed 4 nights

Very friendly staff. This hotel was clean and the breakfast was second to none.

10

Lorie

28 May 2024

·

Stayed 2 nights

Had a great two-day stay. Comfortable bed and great hot shower! Staff was very nice and ensured my room was ready for early arrival. Breakfast has hot options and much of the usual fair. Thanks for everything!

4

Jeremy

27 Oct 2025

·

Stayed 2 nights

breakfast was blah and workspace was nice

10

Mary

5 Jul 2023

·

This was a great property, the front desk staff was polite and helpful. The breakfast had great options and was delicious

10

Sandra

14 Sept 2025

·

Stayed 3 nights

We were greeted upon check in and the staff was super friendly. Room was spacious,quiet and comfortable. Breakfast was hot and had plenty of choices. We enjoyed the pool. It was clean and lots of fun. Would definitely stay here again when we’re in the area!

10

Jennifer

11 Jun 2025

·

Stayed 3 nights

The remodel since last year looked really nice. Enjoyed our stay. Beds were nice. Food was good. Service was quick. Only we had no housekeeping the whole stay. Had to do everything ourselves. Considering the rates, we deserved better. So we did not leave any housekeeping a tip. We did tip the dining room lady that prepared our food each morning. She was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$95
March	US$112
April	US$111
May	US$112
June	US$122
July	US$123
August	US$102
September	US$120
October	US$122
November	US$100
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $141	17 $121	18 $146	19 $136
20 $94	21 $129	22 $140	23 $139	24 $120	25 $171	26 $180
27 $106	28 $135	29 $140	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $125	3 $126
4 $114	5 $145	6 $140	7 $140	8 $133	9 $145	10 $155
11 $125	12 $135	13 $140	14 $140	15 $125	16 $130	17 $140
18 $116	19 $140	20 $145	21 $140	22 $125	23 $125	24 $130
25 $115	26 $120	27 $180	28 $115	29 $115	30 $115	31 $115

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds

Room, 1 King Bed

Executive Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Hearing Accessible)

Executive Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites Ashland

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Prices for upcoming dates