Garner Hotel Vienna by IHG
From
US$104
/ night
Select dates to see prices and availability
From
US$104
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Dining
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Rooms
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Garner Hotel Vienna by IHG, you'll be centrally located in Vienna, within a 5-minute drive of Belvedere and Naschmarkt. This hotel is 2.1 mi (3.4 km) from Vienna Christmas Market and 1.3 mi (2.1 km) from Vienna State Opera.
What's nearby
Belvedere(0.4 Miles)
Botanical Garden of the University of Vienna(0.4 Miles)
St. Charles Church(0.9 Miles)
Karlsplatz(1 Miles)
Landstraßer Hauptstraße(1 Miles)
Vienna University of Technology(1 Miles)
Karlsplatz Stadbahn Station(1.1 Miles)
Naschmarkt(1.1 Miles)
Kärntner Straße(1.2 Miles)
Vienna Music Society(1.2 Miles)
Konzerthaus(1.2 Miles)
University of Music and Performing Arts(1.3 Miles)
Ringstraßen Galerien(1.3 Miles)
Vienna State Opera(1.3 Miles)
Stadtpark-Kinderpark(1.3 Miles)
The nearest major airport is Vienna International Airport (VIE)(11.4 Miles)
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
Packed lunches
Luggage storage
Location
Wiedner G?rtel 34, Vienna, Austria
Belvedere (0.4 Miles)
Botanical Garden of the University of Vienna (0.4 Miles)
St. Charles Church (0.9 Miles)
Karlsplatz (1 Miles)
Landstraßer Hauptstraße (1 Miles)
Vienna University of Technology (1 Miles)
Room options
5
Room, 1 Twin Bed (Cosy)
Room details
1 Single Bed
HeatingWi-Fi (Free)Private Bathroom
8
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
11
Standard Room
Room details
1 Single Bed
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Standard Room, 1 Twin Bed
Room details
1 Single Bed
161 ft²
HeatingWi-Fi (Free)Private Bathroom
11
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Standard Room, 2 Queen Beds (Family Room)
Room details
2 Large Double Beds
Sleeps 4
323 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Standard Room, 1 Queen Bed (Up to 3 Adults)
Room details
1 Large Double Bed
Sleeps 3
269 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Garner Hotel Vienna by IHG
7.4
Good
Based on 1,927 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Garner Hotel Vienna by IHG draws consistent praise for its excellent location opposite Vienna Central Station, clean rooms with comfortable beds, and generally good value, while recurring drawbacks include unreliable in-room Wi-Fi, lack of air conditioning, and occasional service lapses.
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What guests think
Garner Hotel Vienna by IHG draws consistent praise for its excellent location opposite Vienna Central Station, clean rooms with comfortable beds, and generally good value, while recurring drawbacks include unreliable in-room Wi-Fi, lack of air conditioning, and occasional service lapses.
Several guests also report temperature-control problems and fluctuating shower water, with some street-facing rooms picking up traffic noise. Breakfast is widely liked for quality and variety, though a few found it repetitive or had billing or venue quirks. Overall, expect a budget-friendly base with excellent transport access but modest comforts.
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AI-generated summary based on recent guest reviews
Facilities
On-site amenities are basic, but guests repeatedly note 24 hour reception and handy luggage storage before or after stays.
Related guest reviews
8
Sarim
30 Sept 2025
·
Stayed 2 nights
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
2
Stephen
23 Jan 2026
·
Stayed 1 night
It’s surprising IHG group would allow this hotel to be linked to their brand. Unfortunately there are issues with the room which are the fundamental needed in a hotel room. I did bring these issues to the hotels attention and asked for a response but three weeks later nothing has eventuated. The shower water was cold, the shower area smelt musty and damp like a swamp. There was no room heating and the room felt cold. In the morning the lift door couldn’t be opened so I assume it was out of order. There is only the one lift. I’m sorry but I cannot recommend this hotel
It’s surprising IHG group would allow this hotel to be linked to their brand. Unfortunately there are issues with the room which are the fundamental needed in a hotel room. I did bring these issues to the hotels attention and asked for a response but three weeks later nothing has eventuated. The shower water was cold, the shower area smelt musty and damp like a swamp. There was no room heating and the room felt cold. In the morning the lift door couldn’t be opened so I assume it was out of order. There is only the one lift. I’m sorry but I cannot recommend this hotel
10
Meranda
8 Sept 2025
·
Stayed 1 night
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
10
Bledar
24 Feb 2025
·
Stayed 2 nights
The hotel was perfectly located just in front of the Vienna main train station. It is part of the Garner group so it has that name on front of it, but if you go at the entrance you will read the sign of Yggotel Mesje. The reception was handled perfectly from Victoria and she offered all the necessary info and help any time we meet her at the reception desk. A very sweet girl and always answering people with a smile. Room 115 was perfect for a family of four, with a modest view on the internal side of the building but that is a good thing as it offered all the calm we needed. It was more like an apartment with to rooms one for the couple and one with two beds for the children. Breakfast was served in another hotel 150m on the left of our hotel so that was not a problem at all. Breakfast was abundant and nice considering the price we paid. I will surely consider this hotel again if we travel to Vienna in the future.
The hotel was perfectly located just in front of the Vienna main train station. It is part of the Garner group so it has that name on front of it, but if you go at the entrance you will read the sign of Yggotel Mesje. The reception was handled perfectly from Victoria and she offered all the necessary info and help any time we meet her at the reception desk. A very sweet girl and always answering people with a smile. Room 115 was perfect for a family of four, with a modest view on the internal side of the building but that is a good thing as it offered all the calm we needed. It was more like an apartment with to rooms one for the couple and one with two beds for the children. Breakfast was served in another hotel 150m on the left of our hotel so that was not a problem at all. Breakfast was abundant and nice considering the price we paid. I will surely consider this hotel again if we travel to Vienna in the future.
6
Eerika
3 Aug 2024
·
Stayed 2 nights
Prisvärt hotell. Sköna sängar och kuddar. Rent. Bra läge, lätt att ta sig till saker, mycket restauranger i området. Parkering är ett stort minus. Det är dyrt och du måste köra till tågstationen för att parkera. Inte optimalt alls.
Prisvärt hotell. Sköna sängar och kuddar. Rent. Bra läge, lätt att ta sig till saker, mycket restauranger i området. Parkering är ett stort minus. Det är dyrt och du måste köra till tågstationen för att parkera. Inte optimalt alls.
6
Keith
22 Sept 2025
·
Stayed 3 nights
On the plus side, it’s across the street from Vienna Central Station and a quick walk to a metro stop. As for the other bits, there is NO A/C. There is also no fan available. You open the window and hope for a breeze. The TV is hit or miss and you could call reception - if there was a room phone. As for an iron/board, it’s not in the room and there was a lengthy discussion about my needing to leave a deposit for use of same to which they finally relented. Finally, the front of the toilet seat is positioned within inches of a wall making it a little challenging to heed the call when needed (especially the longer legged.) Room/shower was fine, there are a few stairs to get past before the elevator. Did I mention that they were close to transport?
On the plus side, it’s across the street from Vienna Central Station and a quick walk to a metro stop. As for the other bits, there is NO A/C. There is also no fan available. You open the window and hope for a breeze. The TV is hit or miss and you could call reception - if there was a room phone. As for an iron/board, it’s not in the room and there was a lengthy discussion about my needing to leave a deposit for use of same to which they finally relented. Finally, the front of the toilet seat is positioned within inches of a wall making it a little challenging to heed the call when needed (especially the longer legged.) Room/shower was fine, there are a few stairs to get past before the elevator. Did I mention that they were close to transport?
10
Shinta
31 May 2025
·
Stayed 1 night
The room is super clean. Easy check in and out. Staff are friendly and helpful. We stored our backpacks before check in and after check out in order to maximize our sightseeing time. Location is so convenient to the train station, right across the street. We walked from the hotel to all main attractions. Super easy!!! Highly recommended!!
The room is super clean. Easy check in and out. Staff are friendly and helpful. We stored our backpacks before check in and after check out in order to maximize our sightseeing time. Location is so convenient to the train station, right across the street. We walked from the hotel to all main attractions. Super easy!!! Highly recommended!!
10
Lothar
9 Oct 2025
·
Stayed 1 night
Für den Preis kann ich mich absolut nicht beschweren. Ich bekam ein sauberes großes Zimmer mit allem was man braucht. Die Rezeption war zu jederzeit besetzt und durch die Nähe zum Westbahnhof hat man in alle Richtungen eine hervorragende Anbindung zum ÖPNV. Sollte ich wieder mal nach Wien kommen, werde ich dort wieder ein Zimmer buchen.
Für den Preis kann ich mich absolut nicht beschweren. Ich bekam ein sauberes großes Zimmer mit allem was man braucht. Die Rezeption war zu jederzeit besetzt und durch die Nähe zum Westbahnhof hat man in alle Richtungen eine hervorragende Anbindung zum ÖPNV. Sollte ich wieder mal nach Wien kommen, werde ich dort wieder ein Zimmer buchen.
6
anthony
28 Aug 2024
·
Stayed 4 nights
Great location - beside main station. The area is safe but like all railway station areas, not the best. But we never felt unsafe. Staff at reception very friendly. We couldn't check-in until 3pm but arrived from London at 10am. They stored our bags and we went into city. The double room was small with no air con. It was 35C during he day with v hot nights. Window open and a fan was provded in the room, but it wasn't ideal. Duvets on the bed but no cover sheet, so couldn't sleep except under the duvet. terrible perspiration. Basic shower and separate loo was fine. Room safe was broken [batteries expired I think] which was reported but not fixed. But the room door was very strong and secure so we felt safe from outsiders [passports and travel docs etc]. There are no hotel facilities in the traditional sense - bar, lounge etc - but we were out in the city all day anyway. Not sure we'd stay again, but we might in mild weather say.
Great location - beside main station. The area is safe but like all railway station areas, not the best. But we never felt unsafe. Staff at reception very friendly. We couldn't check-in until 3pm but arrived from London at 10am. They stored our bags and we went into city. The double room was small with no air con. It was 35C during he day with v hot nights. Window open and a fan was provded in the room, but it wasn't ideal. Duvets on the bed but no cover sheet, so couldn't sleep except under the duvet. terrible perspiration. Basic shower and separate loo was fine. Room safe was broken [batteries expired I think] which was reported but not fixed. But the room door was very strong and secure so we felt safe from outsiders [passports and travel docs etc]. There are no hotel facilities in the traditional sense - bar, lounge etc - but we were out in the city all day anyway. Not sure we'd stay again, but we might in mild weather say.
10
ATSUKO
12 Aug 2025
·
Stayed 3 nights
Good hotel.Reception opens 24 hours. The staff was very kind. I had some kind of fresh fruits for breakfast.
Good hotel.Reception opens 24 hours. The staff was very kind. I had some kind of fresh fruits for breakfast.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness earns steady praise across reviews, with many describing rooms as very clean. A few note minor issues like a musty shower smell or dated areas.
Related guest reviews
10
Tina
16 Mar 2025
·
Stayed 3 nights
this place is very clean
this place is very clean
10
Alla
29 Jun 2025
·
Stayed 2 nights
Clean and new hotel,rooms were comfortable and breakfast was good.
Clean and new hotel,rooms were comfortable and breakfast was good.
10
Diego
27 Jan 2026
·
Stayed 1 night
Excelente localização, super limpo e equipe genial
Excelente localização, super limpo e equipe genial
2
Stephen
23 Jan 2026
·
Stayed 1 night
It’s surprising IHG group would allow this hotel to be linked to their brand. Unfortunately there are issues with the room which are the fundamental needed in a hotel room. I did bring these issues to the hotels attention and asked for a response but three weeks later nothing has eventuated. The shower water was cold, the shower area smelt musty and damp like a swamp. There was no room heating and the room felt cold. In the morning the lift door couldn’t be opened so I assume it was out of order. There is only the one lift. I’m sorry but I cannot recommend this hotel
It’s surprising IHG group would allow this hotel to be linked to their brand. Unfortunately there are issues with the room which are the fundamental needed in a hotel room. I did bring these issues to the hotels attention and asked for a response but three weeks later nothing has eventuated. The shower water was cold, the shower area smelt musty and damp like a swamp. There was no room heating and the room felt cold. In the morning the lift door couldn’t be opened so I assume it was out of order. There is only the one lift. I’m sorry but I cannot recommend this hotel
10
Meranda
8 Sept 2025
·
Stayed 1 night
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
10
Mattias
25 Nov 2025
·
Stayed 1 night
Friendly & helpful staff, clean room - nothing more I can ask for
Friendly & helpful staff, clean room - nothing more I can ask for
10
Shinta
31 May 2025
·
Stayed 1 night
The room is super clean. Easy check in and out. Staff are friendly and helpful. We stored our backpacks before check in and after check out in order to maximize our sightseeing time. Location is so convenient to the train station, right across the street. We walked from the hotel to all main attractions. Super easy!!! Highly recommended!!
The room is super clean. Easy check in and out. Staff are friendly and helpful. We stored our backpacks before check in and after check out in order to maximize our sightseeing time. Location is so convenient to the train station, right across the street. We walked from the hotel to all main attractions. Super easy!!! Highly recommended!!
10
Lothar
9 Oct 2025
·
Stayed 1 night
Für den Preis kann ich mich absolut nicht beschweren. Ich bekam ein sauberes großes Zimmer mit allem was man braucht. Die Rezeption war zu jederzeit besetzt und durch die Nähe zum Westbahnhof hat man in alle Richtungen eine hervorragende Anbindung zum ÖPNV. Sollte ich wieder mal nach Wien kommen, werde ich dort wieder ein Zimmer buchen.
Für den Preis kann ich mich absolut nicht beschweren. Ich bekam ein sauberes großes Zimmer mit allem was man braucht. Die Rezeption war zu jederzeit besetzt und durch die Nähe zum Westbahnhof hat man in alle Richtungen eine hervorragende Anbindung zum ÖPNV. Sollte ich wieder mal nach Wien kommen, werde ich dort wieder ein Zimmer buchen.
10
Lisa
19 Dec 2024
·
Stayed 1 night
Nicely refurbished hotel in a great location - right across the street from Vienna’s main train station and steps away from the underground and tram. Quiet, clean and very nice at a great price. One thing to be aware of: the sign on the hotel says “Congress Hotel.” I think they haven’t gotten signage for the rebrand yet, so it was a little confusing finding the place. Nice restaurant right down the block.
Nicely refurbished hotel in a great location - right across the street from Vienna’s main train station and steps away from the underground and tram. Quiet, clean and very nice at a great price. One thing to be aware of: the sign on the hotel says “Congress Hotel.” I think they haven’t gotten signage for the rebrand yet, so it was a little confusing finding the place. Nice restaurant right down the block.
8
Luis Arnaldo
16 Jan 2026
·
Stayed 1 night
Quarto limpo e de excelente tamanho para 04 adultos. Equipe prestativa e acessível.
Quarto limpo e de excelente tamanho para 04 adultos. Equipe prestativa e acessível.
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary in size but beds are generally comfortable; several family rooms are spacious. Recurring issues include unreliable in-room Wi-Fi, no air conditioning and heat control quirks, fluctuating shower temperatures, occasional TV or outlet problems, and some street or internal noise.
Related guest reviews
10
Robert
16 Feb 2026
·
Stayed 1 night
Hotel in a good location for us. Right across the road from train station but also very close to metro buses and tram so no issue getting around. Room was great. Only issue was no Internet during stay.
Hotel in a good location for us. Right across the road from train station but also very close to metro buses and tram so no issue getting around. Room was great. Only issue was no Internet during stay.
6
Mihye
9 Feb 2026
·
Stayed 2 nights
객실은 증축한 4인실 같았어요. 관광을 하기에 위치가 좋았어요. Free wifi였는데 호텔로비에서 가능, 객실에서는 불가능해서 불편했어요.
객실은 증축한 4인실 같았어요. 관광을 하기에 위치가 좋았어요. Free wifi였는데 호텔로비에서 가능, 객실에서는 불가능해서 불편했어요.
8
Akitoshi
10 Nov 2025
·
Stayed 1 night
The steam heating in the room was not equipped a temperature control valve. Consequently, it was uncomfortably warm despite the cold season. Furthermore, as room faced a busy road, opening the windows to lower the temperature is difficult.
The steam heating in the room was not equipped a temperature control valve. Consequently, it was uncomfortably warm despite the cold season. Furthermore, as room faced a busy road, opening the windows to lower the temperature is difficult.
8
Laurent
28 Dec 2025
·
Stayed 1 night
Chambre agréable et confortable. Légèrement bruyante car donnant sur une route principale. Hôtel proche de la gare centrale donc pratique pour les transports. Petit déjeuner parfait avec large choix.
Chambre agréable et confortable. Légèrement bruyante car donnant sur une route principale. Hôtel proche de la gare centrale donc pratique pour les transports. Petit déjeuner parfait avec large choix.
8
Kayla
1 Sept 2025
·
Stayed 1 night
Huge bathroom, and FIVE twin beds which was plenty for our group of 3 but also had cozy 2 person sitting area. There wasn’t any AC..
Huge bathroom, and FIVE twin beds which was plenty for our group of 3 but also had cozy 2 person sitting area. There wasn’t any AC..
8
Ya-ching
3 Jan 2026
·
Stayed 4 nights
員工友善，早餐好吃，環境乾淨。但缺點是房間完全沒有WiFi, 熱水不夠熱，吹風機大約吹10秒就過熱無法使用
員工友善，早餐好吃，環境乾淨。但缺點是房間完全沒有WiFi, 熱水不夠熱，吹風機大約吹10秒就過熱無法使用
8
Joanna
26 Sept 2024
·
Stayed 3 nights
A short walk from the main station, so convenient. Underground connection, or about half an hour’s walk from old city. Friendly staff, decent rooms. But poor Wi-Fi, only one power point, which also powered the bedside light. No air con. Thin walls. Tight entrance to shower. Fine, but be aware of its limitations.
A short walk from the main station, so convenient. Underground connection, or about half an hour’s walk from old city. Friendly staff, decent rooms. But poor Wi-Fi, only one power point, which also powered the bedside light. No air con. Thin walls. Tight entrance to shower. Fine, but be aware of its limitations.
8
Robert
13 Feb 2026
·
Stayed 1 night
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
6
Michelle
19 Jul 2025
·
Stayed 3 nights
Our stay was fine. Not great, not terrible, simply ok. This is a budget hotel that offers affordable accommodation in a city of very expensive hotels. We stayed in a spacious "family" room. It was quiet at night - except for a man shouting into his phone for two hours with his window open in a nearby room. It was clean - additionally, rooms were cleaned daily. The towels were abundant and plush. However, the telltale signs of it being a budget hotel were clear: the WiFi was patchy, no A/C (room was warm), impossible to make the shower warm (either cold or scalding, no in between), breakfast was the same price for small children as for adults (despite a piece of toast and milk only being desired by the youngest), the soap was very thin and cheap, only half of the outlets in the room worked, and not all channels were clear on the television. I don't think we'll stay here again. However, if money is tight and you're looking for a place that's clean, safe, and near the main train station, this hotel could do the trick.
Our stay was fine. Not great, not terrible, simply ok. This is a budget hotel that offers affordable accommodation in a city of very expensive hotels. We stayed in a spacious "family" room. It was quiet at night - except for a man shouting into his phone for two hours with his window open in a nearby room. It was clean - additionally, rooms were cleaned daily. The towels were abundant and plush. However, the telltale signs of it being a budget hotel were clear: the WiFi was patchy, no A/C (room was warm), impossible to make the shower warm (either cold or scalding, no in between), breakfast was the same price for small children as for adults (despite a piece of toast and milk only being desired by the youngest), the soap was very thin and cheap, only half of the outlets in the room worked, and not all channels were clear on the television. I don't think we'll stay here again. However, if money is tight and you're looking for a place that's clean, safe, and near the main train station, this hotel could do the trick.
6
Christine
13 May 2025
·
Stayed 4 nights
The location was fine by the train station but not many food choices. Really didn't hear any noise from the station. Issue was there was NO electrical outlet in bathroom so had to use blow dryer and curling iron in room where there is NO mirror. Also the weather was fine for us but beware there is NO Air Conditioning. If the weather is hot you will be uncomfortable.
The location was fine by the train station but not many food choices. Really didn't hear any noise from the station. Issue was there was NO electrical outlet in bathroom so had to use blow dryer and curling iron in room where there is NO mirror. Also the weather was fine for us but beware there is NO Air Conditioning. If the weather is hot you will be uncomfortable.
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AI-generated summary based on recent guest reviews
Service
Many guests found the staff friendly and helpful at reception. However, several report poor follow up on complaints, unfriendly interactions, mistaken charges or unwanted signups, and limited responsiveness.
Related guest reviews
10
Norbert
27 Sept 2025
·
Stayed 1 night
Freundliches Personal, saubere, einfach eingerichtete Zimmer, sehr gutes Frühstück. Unmittelbare Nähe zum Hauptbahnhof und U-Bahn, Bus. Gerne wieder!
Freundliches Personal, saubere, einfach eingerichtete Zimmer, sehr gutes Frühstück. Unmittelbare Nähe zum Hauptbahnhof und U-Bahn, Bus. Gerne wieder!
6
Anja
11 May 2025
·
Stayed 3 nights
Fine små værelser. Dejlige senge. Fungerer perfekt når man alligevel er ude hele dagen. Servicen i receptionen lod en del tilbage at ønske. Mutte unge damer der havde glemt hvordan man smiler og hilser. Virkede alle trætte af deres arbejde. Sød service ved morgenmaden
Fine små værelser. Dejlige senge. Fungerer perfekt når man alligevel er ude hele dagen. Servicen i receptionen lod en del tilbage at ønske. Mutte unge damer der havde glemt hvordan man smiler og hilser. Virkede alle trætte af deres arbejde. Sød service ved morgenmaden
6
Gabriele
20 Nov 2025
·
Stayed 1 night
They subscribe me to their loyalty program without telling me.
They subscribe me to their loyalty program without telling me.
8
Robert
13 Feb 2026
·
Stayed 1 night
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
10
Mattias
25 Nov 2025
·
Stayed 1 night
Friendly & helpful staff, clean room - nothing more I can ask for
Friendly & helpful staff, clean room - nothing more I can ask for
10
Sylvester
16 Jun 2025
·
Stayed 1 night
Sehr unfreundliche Rezeptionistin.
Sehr unfreundliche Rezeptionistin.
2
Aymen
20 Apr 2025
·
Stayed 2 nights
We were very disappointed with our experience at this hotel. We left our suitcase at the reception while waiting for check-in, and when we got it back, it was damaged. What’s worse is that no one made any effort to offer a solution or even acknowledge the issue. We tried reaching out via email, but received no response at all. It honestly feels like they don’t care about their guests’ satisfaction. A clear lack of professionalism and attention. We definitely won’t be coming back.
We were very disappointed with our experience at this hotel. We left our suitcase at the reception while waiting for check-in, and when we got it back, it was damaged. What’s worse is that no one made any effort to offer a solution or even acknowledge the issue. We tried reaching out via email, but received no response at all. It honestly feels like they don’t care about their guests’ satisfaction. A clear lack of professionalism and attention. We definitely won’t be coming back.
4
Benedetta Giusti
17 Aug 2024
·
Stayed 1 night
Farò un reclamo in quanto mi é stato addebitato il Costo di 3 colazioni che io avevo pagato nella prenotazione, per più di 45 euro!!!!!! Il personale dell’arrivo é stato gentilissimo il ceck-out imbarazzante, la ragazza non ha voluto saperne anche se avevamo detto di aver pagato la colazione, oltretutto abbiamo prenotato una stanza con 5 posti, 2 letti Queen size ma ci é stata data una camera con 3 letti, siamo senza parole. A breve faremo le nostre rimostranze!
Farò un reclamo in quanto mi é stato addebitato il Costo di 3 colazioni che io avevo pagato nella prenotazione, per più di 45 euro!!!!!! Il personale dell’arrivo é stato gentilissimo il ceck-out imbarazzante, la ragazza non ha voluto saperne anche se avevamo detto di aver pagato la colazione, oltretutto abbiamo prenotato una stanza con 5 posti, 2 letti Queen size ma ci é stata data una camera con 3 letti, siamo senza parole. A breve faremo le nostre rimostranze!
10
ATSUKO
12 Aug 2025
·
Stayed 3 nights
Good hotel.Reception opens 24 hours. The staff was very kind. I had some kind of fresh fruits for breakfast.
Good hotel.Reception opens 24 hours. The staff was very kind. I had some kind of fresh fruits for breakfast.
8
Luis Arnaldo
16 Jan 2026
·
Stayed 1 night
Quarto limpo e de excelente tamanho para 04 adultos. Equipe prestativa e acessível.
Quarto limpo e de excelente tamanho para 04 adultos. Equipe prestativa e acessível.
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AI-generated summary based on recent guest reviews
Location
Excellent for transport, set opposite Vienna Central Station with quick access to metro, trams and buses; several guests also walked to attractions and noted Belvedere nearby.
Related guest reviews
8
Sarim
30 Sept 2025
·
Stayed 2 nights
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
10
RUTH
16 Feb 2025
·
Stayed 2 nights
Great! Very near to the main train station
Great! Very near to the main train station
10
Norbert
27 Sept 2025
·
Stayed 1 night
Freundliches Personal, saubere, einfach eingerichtete Zimmer, sehr gutes Frühstück. Unmittelbare Nähe zum Hauptbahnhof und U-Bahn, Bus. Gerne wieder!
Freundliches Personal, saubere, einfach eingerichtete Zimmer, sehr gutes Frühstück. Unmittelbare Nähe zum Hauptbahnhof und U-Bahn, Bus. Gerne wieder!
10
Robert
16 Feb 2026
·
Stayed 1 night
Hotel in a good location for us. Right across the road from train station but also very close to metro buses and tram so no issue getting around. Room was great. Only issue was no Internet during stay.
Hotel in a good location for us. Right across the road from train station but also very close to metro buses and tram so no issue getting around. Room was great. Only issue was no Internet during stay.
10
Angelica
26 Jun 2025
·
Stayed 3 nights
The hotel is conveniently located near Wien Hbf, with easy access to metro U1 and nearby trams. My room was clean, spacious enough for one person, and had a comfortable bed. Although I ended up with a room facing the back by chance, it was very quiet—perfect for resting after a long day. During a stretch of very hot weather, I requested an extra fan, but none were available. Thankfully, the room stayed cool enough at night with the windows open.
The hotel is conveniently located near Wien Hbf, with easy access to metro U1 and nearby trams. My room was clean, spacious enough for one person, and had a comfortable bed. Although I ended up with a room facing the back by chance, it was very quiet—perfect for resting after a long day. During a stretch of very hot weather, I requested an extra fan, but none were available. Thankfully, the room stayed cool enough at night with the windows open.
6
Ulrich
29 Sept 2025
·
Stayed 1 night
Locatie tegenover het station en ander vormen van openbaar vervoer is ideaal. Belvedere om de hoek. Personeel is vriendelijk. De kamers zijn wel erg klein en het gebouw is tamelijk gehorig.
Locatie tegenover het station en ander vormen van openbaar vervoer is ideaal. Belvedere om de hoek. Personeel is vriendelijk. De kamers zijn wel erg klein en het gebouw is tamelijk gehorig.
6
Yu
6 Oct 2025
·
Stayed 3 nights
close to belvedere castle but BAD internet, every 30 sec it fell off bed were rough and showers also switched temperature alot
close to belvedere castle but BAD internet, every 30 sec it fell off bed were rough and showers also switched temperature alot
8
Joanna
23 Nov 2024
·
Stayed 2 nights
Basic boutique hotel in an old building. Room is not too spacious but good enough for 2 ppl. Beds are comfortable, bathroom is a bit small but clean. Breakfast buffet is good with hot and cold food items. Situated just across the main train station and walking distance to subway and tram stations. 3 subway stations from Innerstadt. Overall it’s a decent place to stay.
Basic boutique hotel in an old building. Room is not too spacious but good enough for 2 ppl. Beds are comfortable, bathroom is a bit small but clean. Breakfast buffet is good with hot and cold food items. Situated just across the main train station and walking distance to subway and tram stations. 3 subway stations from Innerstadt. Overall it’s a decent place to stay.
8
Robert
13 Feb 2026
·
Stayed 1 night
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
Everything was spot on. Staff all very friendly. Spacious room compared to what we have often stayed in. Super comfortable bed! Warm and cozy. Location excellent. 2 min walk to station and eat to access metro or tram. Sorry ride from there to oif town etc. Only issue was no Internet the two nights we were there. Would recommend for sure.
10
Lisa
19 Dec 2024
·
Stayed 1 night
Nicely refurbished hotel in a great location - right across the street from Vienna’s main train station and steps away from the underground and tram. Quiet, clean and very nice at a great price. One thing to be aware of: the sign on the hotel says “Congress Hotel.” I think they haven’t gotten signage for the rebrand yet, so it was a little confusing finding the place. Nice restaurant right down the block.
Nicely refurbished hotel in a great location - right across the street from Vienna’s main train station and steps away from the underground and tram. Quiet, clean and very nice at a great price. One thing to be aware of: the sign on the hotel says “Congress Hotel.” I think they haven’t gotten signage for the rebrand yet, so it was a little confusing finding the place. Nice restaurant right down the block.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety. A few mention repetitive options, pay-at-checkout or inclusion confusion, or that breakfast is served at a nearby partner venue.
Related guest reviews
8
Sarim
30 Sept 2025
·
Stayed 2 nights
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
Great location across from the train Station if you are coming from Bratislava & leaving to Prague. The only thing I’m not happy about was I thought I booked the breakfast with the hotel but apparently you still have to pay the breakfast up front once you do eat and checkout. Also, great location to some tour attractions. If you get there early, you can check ur luggage in a storage place for free and get it later when you get back. Overall I’m happy 4/5.
10
Alla
29 Jun 2025
·
Stayed 2 nights
Clean and new hotel,rooms were comfortable and breakfast was good.
Clean and new hotel,rooms were comfortable and breakfast was good.
8
Laurent
28 Dec 2025
·
Stayed 1 night
Chambre agréable et confortable. Légèrement bruyante car donnant sur une route principale. Hôtel proche de la gare centrale donc pratique pour les transports. Petit déjeuner parfait avec large choix.
Chambre agréable et confortable. Légèrement bruyante car donnant sur une route principale. Hôtel proche de la gare centrale donc pratique pour les transports. Petit déjeuner parfait avec large choix.
10
Meranda
8 Sept 2025
·
Stayed 1 night
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
Room was very clean. The bed and linens were very comfortable. Breakfast was great and reasonably priced. And we could sotre luggage!!
10
Bledar
24 Feb 2025
·
Stayed 2 nights
The hotel was perfectly located just in front of the Vienna main train station. It is part of the Garner group so it has that name on front of it, but if you go at the entrance you will read the sign of Yggotel Mesje. The reception was handled perfectly from Victoria and she offered all the necessary info and help any time we meet her at the reception desk. A very sweet girl and always answering people with a smile. Room 115 was perfect for a family of four, with a modest view on the internal side of the building but that is a good thing as it offered all the calm we needed. It was more like an apartment with to rooms one for the couple and one with two beds for the children. Breakfast was served in another hotel 150m on the left of our hotel so that was not a problem at all. Breakfast was abundant and nice considering the price we paid. I will surely consider this hotel again if we travel to Vienna in the future.
The hotel was perfectly located just in front of the Vienna main train station. It is part of the Garner group so it has that name on front of it, but if you go at the entrance you will read the sign of Yggotel Mesje. The reception was handled perfectly from Victoria and she offered all the necessary info and help any time we meet her at the reception desk. A very sweet girl and always answering people with a smile. Room 115 was perfect for a family of four, with a modest view on the internal side of the building but that is a good thing as it offered all the calm we needed. It was more like an apartment with to rooms one for the couple and one with two beds for the children. Breakfast was served in another hotel 150m on the left of our hotel so that was not a problem at all. Breakfast was abundant and nice considering the price we paid. I will surely consider this hotel again if we travel to Vienna in the future.
10
Tomás Enrique
9 Apr 2025
·
Stayed 4 nights
The staff are nice, the breakfast very good and room confortable and quiet.
The staff are nice, the breakfast very good and room confortable and quiet.
8
Joanna
23 Nov 2024
·
Stayed 2 nights
Basic boutique hotel in an old building. Room is not too spacious but good enough for 2 ppl. Beds are comfortable, bathroom is a bit small but clean. Breakfast buffet is good with hot and cold food items. Situated just across the main train station and walking distance to subway and tram stations. 3 subway stations from Innerstadt. Overall it’s a decent place to stay.
Basic boutique hotel in an old building. Room is not too spacious but good enough for 2 ppl. Beds are comfortable, bathroom is a bit small but clean. Breakfast buffet is good with hot and cold food items. Situated just across the main train station and walking distance to subway and tram stations. 3 subway stations from Innerstadt. Overall it’s a decent place to stay.
8
Anna
20 Jun 2024
·
Stayed 1 night
Too bad breakfast wasn’t included in the price
Too bad breakfast wasn’t included in the price
10
stéphanie
26 Sept 2025
·
Stayed 2 nights
Petit déjeuner royal
Petit déjeuner royal
8
MARCOS
12 May 2025
·
Stayed 2 nights
Hotel muy bien ubicado, el desayuno excelente, el servicio del personal estupendo pero tuvimos problemas con el agua caliente porque salía hirviendo o helada, difícil encontrar en temperatura ideal, el internet en nuestra habitación falló mucho
Hotel muy bien ubicado, el desayuno excelente, el servicio del personal estupendo pero tuvimos problemas con el agua caliente porque salía hirviendo o helada, difícil encontrar en temperatura ideal, el internet en nuestra habitación falló mucho
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AI-generated summary based on recent guest reviews
6
Christopher
2 weeks ago
·
Stayed 4 nights
Staff very helpful. Good location at train station, underground and tram lines. Room very small and hot.
Staff very helpful. Good location at train station, underground and tram lines. Room very small and hot.
4
ismet
21 Aug 2026
·
Stayed 7 nights
1. My room was on the roof, so it was very hot. Even the fan wasn't enough. Air conditioning is a must, or these floors shouldn't be provided in the summer months. 2. The toilet is very small and there's no handwashing area. Also, it's always in very bad condition, even when not in use. 3. The hotel told me I would have to pay €18 city tax upon check-in. I contacted Garner Hotel, and they said it would be between €18 and €20. However, I paid €29 during my stay. 4. The quality of room cleaning and maintenance was poor. 5. The location is good, especially its proximity to the central train station.
1. My room was on the roof, so it was very hot. Even the fan wasn't enough. Air conditioning is a must, or these floors shouldn't be provided in the summer months. 2. The toilet is very small and there's no handwashing area. Also, it's always in very bad condition, even when not in use. 3. The hotel told me I would have to pay €18 city tax upon check-in. I contacted Garner Hotel, and they said it would be between €18 and €20. However, I paid €29 during my stay. 4. The quality of room cleaning and maintenance was poor. 5. The location is good, especially its proximity to the central train station.
6
Tim
4 Aug 2026
·
Stayed 1 night
The room had no AC and the washroom was very small. The breakfast at the hotel was excellent and the location to train station you can’t get any closer.
The room had no AC and the washroom was very small. The breakfast at the hotel was excellent and the location to train station you can’t get any closer.
6
Michael
15 Jul 2026
·
Stayed 1 night
Stayed only one night before heading out of the city. Super nice and helpful staff. The only downside to our stay was the lack of aircondition in the sizzling hot hotel. Fans provided by the staff helped a little but it was a long and warm night.
Stayed only one night before heading out of the city. Super nice and helpful staff. The only downside to our stay was the lack of aircondition in the sizzling hot hotel. Fans provided by the staff helped a little but it was a long and warm night.
10
Frederik Friis
10 Jul 2026
·
Stayed 1 night
Easy check-in and check out right by the station
Easy check-in and check out right by the station
FAQs about Garner Hotel Vienna by IHG
Is parking available at the hotel?
Parking is available at the property, but specific details about the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee of approximately EUR 19.00 per person. Children aged 12 and younger eat free breakfast.
Does the hotel allow pets?
Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
The standard check-in time is 15:00 and check-out time is 12:00. Early check-in and late check-out are available for a fee of EUR 15, subject to availability.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Vienna, within a 5-minute drive of Vienna State Opera and Belvedere. It is 3.5 mi (5.6 km) from Schönbrunn Palace and 2.1 mi (3.4 km) from Vienna Christmas Market. The nearest major airport is Vienna International Airport (VIE), located 18.4 km (11.4 mi) away.
Are children allowed at the hotel?
Children are allowed at the property, and children aged 12 and younger can stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: 124.9835252430954USD
- 2026-09-22: 137.86284263612364USD
- 2026-09-23: 137.86284263612364USD
- 2026-09-24: 119.25111022364044USD
- 2026-09-25: 146.67366848558808USD
- 2026-09-26: NO DATA
- 2026-09-27: 90.5664467012787USD
- 2026-09-28: 127.9819262773819USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 235.59399794137573USD
- 2026-10-04: 134.3753264368286USD
- 2026-10-05: 119.25111022364044USD
- 2026-10-06: 119.25111022364044USD
- 2026-10-07: 144.07463325924684USD
- 2026-10-08: 144.07463325924684USD
- 2026-10-09: 145.41355142699433USD
- 2026-10-10: 136.69273769254303USD
- 2026-10-11: 112.92452941083526USD
- 2026-10-12: 124.2115774208908USD
- 2026-10-13: 134.3753264368286USD
- 2026-10-14: 125.05405823542786USD
- 2026-10-15: 119.07496605267335USD
- 2026-10-16: 136.38323510343932USD
- 2026-10-17: 153.5903073091278USD
- 2026-10-18: 115.5491660200882USD
- 2026-10-19: 172.6216904432831USD
- 2026-10-20: 135.61744457585908USD
- 2026-10-21: NO DATA
- 2026-10-22: 117.66616302886963USD
- 2026-10-23: 125.50977686501312USD
- 2026-10-24: 120.97192955426789USD
- 2026-10-25: 99.69329153700257USD
- 2026-10-26: 104.56873902028656USD
- 2026-10-27: 109.21978245581818USD
- 2026-10-28: 109.21978245581818USD
- 2026-10-29: 117.66616302886963USD
- 2026-10-30: 117.66616302886963USD
- 2026-10-31: 112.28059726178742USD
- 2026-11-01: 81.91762864508057USD
- 2026-11-02: 117.66616302886963USD
- 2026-11-03: 112.76413319966126USD
- 2026-11-04: 99.69329153700257USD
- 2026-11-05: 110.80518509770202USD
- 2026-11-06: 128.17554385201262USD
- 2026-11-07: 127.17105524420928USD
- 2026-11-08: 89.11574254307556USD
- 2026-11-09: 127.17105524420928USD
- 2026-11-10: 135.61744457585908USD
- 2026-11-11: 127.17105524420928USD
- 2026-11-12: 117.66616302886963USD
- 2026-11-13: 144.07463325924684USD
- 2026-11-14: 135.61744457585908USD
- 2026-11-15: 108.94541060460662USD
- 2026-11-16: 118.58425682276916USD
- 2026-11-17: 117.66616302886963USD
- 2026-11-18: 121.8398190625534USD
- 2026-11-19: 144.07463325924684USD
- 2026-11-20: 188.47757368496704USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 19.00 per person
- Pet fee: EUR 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 15 (subject to availability)
- Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
Packed lunches
Luggage storage
Services
Housekeeping
Safe-deposit box
Luggage storage
24-Hour Front Desk
Lockers Available
Internet
Free wi-fi
General
Non-smoking rooms
Packed lunches
Vending machines
Family room
Snack Bar/Deli
Parking
Parking