Comfort Inn Brooklyn Center
From
US$71
/ night
Select dates to see prices and availability
From
US$71
/ night
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Planning an event in Brooklyn Center? This hotel has 3606 square feet (335 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 174 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and complimentary bottled water.
Location
Located in Brooklyn Center, Comfort Inn Brooklyn Center is within a 15-minute drive of Target Field and U.S. Bank Stadium. This hotel is 9.1 mi (14.6 km) from University of Minnesota, Twin Cities and 1.6 mi (2.6 km) from Mississippi River.
What's nearby
Mississippi River(1.6 Miles)
Heights Theater(5.5 Miles)
North Memorial Health Hospital(6 Miles)
Airena Golf Center(6.7 Miles)
Venetian Indoor Waterpark(6.9 Miles)
Allina courage kenny(7.4 Miles)
Shoppes at Arbor Lakes(7.5 Miles)
Fillmore Theater & Element by Westin(7.8 Miles)
Eagle Lake Golf Center(7.9 Miles)
Target Center(8 Miles)
Hennepin Center for the Arts(8.1 Miles)
First Avenue(8.1 Miles)
Target Field(8.1 Miles)
Skyway Theatre(8.2 Miles)
State Theatre(8.3 Miles)
Minneapolis - St. Paul Intl. Airport (MSP)(19 Miles)
St. Paul, MN (STP-St. Paul Downtown)(19.7 Miles)
Minneapolis, MN (FCM-Flying Cloud)(21.9 Miles)
Free wi-fi
Elevator/Lift
Business centre
Meeting rooms
Fitness facilities
Designated smoking area
Location
2200 Freeway Blvd, Brooklyn Center, Minnesota, United States of America
Mississippi River (1.6 Miles)
Heights Theater (5.5 Miles)
North Memorial Health Hospital (6 Miles)
Airena Golf Center (6.7 Miles)
Venetian Indoor Waterpark (6.9 Miles)
Allina courage kenny (7.4 Miles)
Room options
4
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
6.8
Pleasant
Based on 449 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Comfort Inn, guests frequently praise clean, decent-value rooms and a convenient location, but report recurring elevator outages, spotty maintenance, and inconsistent service that ranges from friendly to unhelpful, along with mixed experiences at breakfast and the pool.
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What guests think
Across reviews of Comfort Inn, guests frequently praise clean, decent-value rooms and a convenient location, but report recurring elevator outages, spotty maintenance, and inconsistent service that ranges from friendly to unhelpful, along with mixed experiences at breakfast and the pool.
Housekeeping is inconsistent, and several guests faced long waits for hot water or none at all. Rooms feel older but workable, and some travelers missed in-room microwaves or fridges. A few travelers mentioned neighborhood or noise concerns. Overall, expect a basic, budget-friendly stay with notable compromises.
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AI-generated summary based on recent guest reviews
Facilities
Elevators are a recurring problem, with outages, odd operation, or only one lift working for many floors. Pool availability and temperature vary, and many rooms lack microwaves or fridges; common areas and equipment can feel worn.
Related guest reviews
4
Kevin
16 Sept 2025
·
Stayed 1 night
We were informed the elevator was not working. We asked for a room on the first or second floor and were told none were available. Your room was on the 8th floor, which the elevator was able to take us to. In the morning, the elevator was not working and my wife and I had to walk 8 floors with our luggage. Not happy! Would never stay there again!!!!!!!!!
We were informed the elevator was not working. We asked for a room on the first or second floor and were told none were available. Your room was on the 8th floor, which the elevator was able to take us to. In the morning, the elevator was not working and my wife and I had to walk 8 floors with our luggage. Not happy! Would never stay there again!!!!!!!!!
6
Jeffrey T.
24 Oct 2025
·
Stayed 2 nights
When I first checked in there was no one at front desk for several minutes so I went out to eat and came back later. Only one of two elevators was operational but would only go to my floor after several attempt (hint: hold the button continuously to get where you wanna go). Breakfast was the bare minimum they could serve. Positive note room was clean.
When I first checked in there was no one at front desk for several minutes so I went out to eat and came back later. Only one of two elevators was operational but would only go to my floor after several attempt (hint: hold the button continuously to get where you wanna go). Breakfast was the bare minimum they could serve. Positive note room was clean.
2
Fernando
15 Sept 2025
·
Stayed 2 nights
Los elevadores no funcionan y es muy difícil para todo
Los elevadores no funcionan y es muy difícil para todo
4
Alexandra
31 Mar 2025
·
Stayed 1 night
Room was clean and nice. One elevator was broken, the other was super gross. When we got off the elevator there was a piles of trash bags, diaper boxes, pizza boxes and it smelled terrible. The floor looked like it had not been cleaned in weeks. The pool was out of order for maintenance.
Room was clean and nice. One elevator was broken, the other was super gross. When we got off the elevator there was a piles of trash bags, diaper boxes, pizza boxes and it smelled terrible. The floor looked like it had not been cleaned in weeks. The pool was out of order for maintenance.
6
Ryan
25 Nov 2025
·
Stayed 5 nights
Had some ladybug's in the room on the windows. Internet would go off and on sometimes. There is no fridge or microwave in the rooms.
Had some ladybug's in the room on the windows. Internet would go off and on sometimes. There is no fridge or microwave in the rooms.
2
Lee
15 Sept 2025
·
Stayed 3 nights
AFTER check in, we were informed that the elevator was out of order so we had to carry our luggage, heavy items by the way, up the stairs to the first floor and then back to the elevator. Extremely long walk from the stairs to the elevator. Then the 2nd day we had to totally walk up and down a total of 4 flights of stairs with the things that we bought that day and the next day. For 4 days and 3 nights we had to go up and down 4 flights of stairs with a pregnant fiancée thats due in November. The weekend of stress caused my fiancée so much knee pain that she had to use a knee brace. Nightmare of a stay. The comfort and cleanliness were great, but the overall experience was terrible.
AFTER check in, we were informed that the elevator was out of order so we had to carry our luggage, heavy items by the way, up the stairs to the first floor and then back to the elevator. Extremely long walk from the stairs to the elevator. Then the 2nd day we had to totally walk up and down a total of 4 flights of stairs with the things that we bought that day and the next day. For 4 days and 3 nights we had to go up and down 4 flights of stairs with a pregnant fiancée thats due in November. The weekend of stress caused my fiancée so much knee pain that she had to use a knee brace. Nightmare of a stay. The comfort and cleanliness were great, but the overall experience was terrible.
2
Bonnie
15 Sept 2025
·
Stayed 2 nights
I had heard from family who was already there, that the elevator was broken. So I called and and asked that if it was still broken at my check-in time, is like a first second floor as I have a bad foot and my brother has a bad heart. They said absolutely! But then at check in, I was not given a first floor 😢 😡 we argued a little back and forth and they handed me a bag, with two bottles of water and a bag of popcorn. i told them if I can't get the first floor, cancel my reservations. They said... Okay- you go now... And I did. I stayed in whole other hotel
I had heard from family who was already there, that the elevator was broken. So I called and and asked that if it was still broken at my check-in time, is like a first second floor as I have a bad foot and my brother has a bad heart. They said absolutely! But then at check in, I was not given a first floor 😢 😡 we argued a little back and forth and they handed me a bag, with two bottles of water and a bag of popcorn. i told them if I can't get the first floor, cancel my reservations. They said... Okay- you go now... And I did. I stayed in whole other hotel
8
Luke
24 Aug 2025
·
Stayed 2 nights
Everything was pretty good. Continental breakfast had decent food and drinks. The only real negative was that the pool is really cold.
Everything was pretty good. Continental breakfast had decent food and drinks. The only real negative was that the pool is really cold.
2
Ryan
6 Apr 2025
·
Stayed 2 nights
Pool was closed and worst breakfast I have ever had at a hotel
Pool was closed and worst breakfast I have ever had at a hotel
6
Stephen
15 Mar 2025
·
Stayed 1 night
Hotel rooms are nice but lobby areas and entrance were dirty. Elevators did not work although staff did put signs out for back elevators. I did have to walk down 7 floors to breakfast because I did not know they were down until I waited 10 min for elevator. Rooms were nice but website shows microwaves and refrig in rooms but they do not. Had to wait in line to use one microwave in lobby. Staff were the one shining star but I feel for them having to deal with a Best Western which is not to the standards I expect. I stay in many of them and this one was disappointing.
Hotel rooms are nice but lobby areas and entrance were dirty. Elevators did not work although staff did put signs out for back elevators. I did have to walk down 7 floors to breakfast because I did not know they were down until I waited 10 min for elevator. Rooms were nice but website shows microwaves and refrig in rooms but they do not. Had to wait in line to use one microwave in lobby. Staff were the one shining star but I feel for them having to deal with a Best Western which is not to the standards I expect. I stay in many of them and this one was disappointing.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many report clean rooms and bright linens, while others note dirty bathrooms, trash or grime in halls and elevators, and stained furnishings. Housekeeping frequency is unreliable, with missed service and difficulty getting fresh towels.
Related guest reviews
10
Sabastine S
20 Jan 2025
·
Stayed 1 night
Cleanliness of the room was excellent
Cleanliness of the room was excellent
4
Abdigani
16 Dec 2025
·
Stayed 2 nights
The room didn’t have microwave, you have to go downstairs for a microwave. I found foreign hair on my bed.
The room didn’t have microwave, you have to go downstairs for a microwave. I found foreign hair on my bed.
6
Kimberly
20 Jul 2025
·
Stayed 4 nights
Older property. Had things with Best Western on it but was Comfort Inn. Room only serviced if you asked front desk despite being there several nights. You need to turn hot water on in shower and come back in 5mins if wanted hot water. Breakfast was okay.
Older property. Had things with Best Western on it but was Comfort Inn. Room only serviced if you asked front desk despite being there several nights. You need to turn hot water on in shower and come back in 5mins if wanted hot water. Breakfast was okay.
10
Bradly
15 Feb 2026
·
Stayed 1 night
Room was clean and nice would do it again
Room was clean and nice would do it again
4
merlin
15 Aug 2025
·
Stayed 3 nights
The cheap price is not worth it. No housekeeping or refills for shampoo in 3 night stay. Old brown fruit for breakfast. One elevator working for 10 floors. Broken ice machines, no one answers the phone. Stepped on a sharp large staple in the rug puncturing my foot. Hotel will not issue any sort of compensation or partial refund. Booked through Expedia and they cannot do anything about it. Others have talked about safety, and I'd agree. Homeless people wandering aimlessly nearby and police needed to solve a problem at the hotel while we were there as well. Spend more and stay somewhere else.
The cheap price is not worth it. No housekeeping or refills for shampoo in 3 night stay. Old brown fruit for breakfast. One elevator working for 10 floors. Broken ice machines, no one answers the phone. Stepped on a sharp large staple in the rug puncturing my foot. Hotel will not issue any sort of compensation or partial refund. Booked through Expedia and they cannot do anything about it. Others have talked about safety, and I'd agree. Homeless people wandering aimlessly nearby and police needed to solve a problem at the hotel while we were there as well. Spend more and stay somewhere else.
4
Alexandra
31 Mar 2025
·
Stayed 1 night
Room was clean and nice. One elevator was broken, the other was super gross. When we got off the elevator there was a piles of trash bags, diaper boxes, pizza boxes and it smelled terrible. The floor looked like it had not been cleaned in weeks. The pool was out of order for maintenance.
Room was clean and nice. One elevator was broken, the other was super gross. When we got off the elevator there was a piles of trash bags, diaper boxes, pizza boxes and it smelled terrible. The floor looked like it had not been cleaned in weeks. The pool was out of order for maintenance.
4
Celeste
11 Aug 2025
·
Stayed 7 nights
Breakfast very bad ,food were half done sausage eggs were cold , unfriendly staffing poor housekeeping services I stay 8 days and no housekeeping changes my sheets hallways and bad smelling carpet deeply cleaning thumb down
Breakfast very bad ,food were half done sausage eggs were cold , unfriendly staffing poor housekeeping services I stay 8 days and no housekeeping changes my sheets hallways and bad smelling carpet deeply cleaning thumb down
6
Maria
19 Jan 2026
·
Stayed 3 nights
The housekeeping did not come once during the three days so I had to ask for additional towels etc. everything else was good.
The housekeeping did not come once during the three days so I had to ask for additional towels etc. everything else was good.
6
Marco Antonio
7 Aug 2025
·
Stayed 1 night
Dirty bathroom mirror, and windows. No microwave, no clock. Someone tried to still gasoline front my extra tank.. but i like nature around hotel, breakfasts was good, quiet, nice people on the front desk.
Dirty bathroom mirror, and windows. No microwave, no clock. Someone tried to still gasoline front my extra tank.. but i like nature around hotel, breakfasts was good, quiet, nice people on the front desk.
8
Rebecca
21 Jul 2025
·
Stayed 1 night
Hotel was clean, and staff were pleasant. Room and bathroom were clean, and the linens and towels were bright white and in good condition. Hotel and room show their age a bit, although recently painted and updated.
Hotel was clean, and staff were pleasant. Room and bathroom were clean, and the linens and towels were bright white and in good condition. Hotel and room show their age a bit, although recently painted and updated.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable but dated, with some maintenance quirks like weak water pressure, older fixtures, or occasional TV and AC issues. A few guests mentioned noise from neighboring rooms; some rooms are spacious.
Related guest reviews
6
Melissa
24 Aug 2025
·
Stayed 2 nights
Only 1 elevator in service but it is somewhat quick. Asked the front desk for towels and no one came so called down to dront desk and they told us to come down and get them... the tv guide shows alotnof channels but only half worked and when i called the front desk to ask why it says no signal he told me because it raining outside! All i could do was laugh. The beds were comfortable and the room was pleasant.
Only 1 elevator in service but it is somewhat quick. Asked the front desk for towels and no one came so called down to dront desk and they told us to come down and get them... the tv guide shows alotnof channels but only half worked and when i called the front desk to ask why it says no signal he told me because it raining outside! All i could do was laugh. The beds were comfortable and the room was pleasant.
8
Janice
9 Aug 2025
·
Stayed 3 nights
Our room was spacious and clean. I always appreciate CLEAN!!! However it smelled very strongly like Marijuana!! It was awful! So we spoke to the front desk and they immediately gave us a different room. It was much much better!! No stink! The rooms were clean, the bed comfortable. I brought my rice pack along that you put in microwave bc I have neck issues and use the hot pack for my neck, only to discover there were no microwaves in the rooms. It’s a beautiful older motel. The pool is not in use. If it got a little bit of cosmetics done it would be fantastic. You can tell it used to be a high end motel in its day. It was quiet though which was very nice. Walls must be well insulate!
Our room was spacious and clean. I always appreciate CLEAN!!! However it smelled very strongly like Marijuana!! It was awful! So we spoke to the front desk and they immediately gave us a different room. It was much much better!! No stink! The rooms were clean, the bed comfortable. I brought my rice pack along that you put in microwave bc I have neck issues and use the hot pack for my neck, only to discover there were no microwaves in the rooms. It’s a beautiful older motel. The pool is not in use. If it got a little bit of cosmetics done it would be fantastic. You can tell it used to be a high end motel in its day. It was quiet though which was very nice. Walls must be well insulate!
4
Valerie
8 Nov 2025
·
Stayed 1 night
Urge hotel was not full but another room was assigned in the adjoining room to ours. They were loud all night long. We called the front desk and they called but it didn’t help. Unless you’re full don’t pit people right next to each other. We won’t stay again even though it check ed most of our other needs.
Urge hotel was not full but another room was assigned in the adjoining room to ours. They were loud all night long. We called the front desk and they called but it didn’t help. Unless you’re full don’t pit people right next to each other. We won’t stay again even though it check ed most of our other needs.
4
Anella
22 Jul 2025
·
Stayed 3 nights
You get what you pay for I guess. There were stains on the furniture and bathroom floor. A hook on the back of the door fell off when you hung a towel on it. The elevator was finicky. You can only press the “up” button and you have to wait for a long time. 1 elevator for a building with that many floors was not convenient at all.
You get what you pay for I guess. There were stains on the furniture and bathroom floor. A hook on the back of the door fell off when you hung a towel on it. The elevator was finicky. You can only press the “up” button and you have to wait for a long time. 1 elevator for a building with that many floors was not convenient at all.
8
Jeff
24 Oct 2025
·
Stayed 1 night
Breakfast had limited options. They were out of hot food and we had to wait several minutes before they brought out more. The elevator was weird. For us and others the elevator would go past the floor you selected. Go to a different floor and then go back down to the lobby. Our room looked old. But it was clean and comfortable.
Breakfast had limited options. They were out of hot food and we had to wait several minutes before they brought out more. The elevator was weird. For us and others the elevator would go past the floor you selected. Go to a different floor and then go back down to the lobby. Our room looked old. But it was clean and comfortable.
8
Humera
19 Aug 2025
·
Stayed 1 night
It was a good stay overall. Beds and room were clean though one Tv in room was a bit outdated. The breakfast was limited but overall, a good stay!
It was a good stay overall. Beds and room were clean though one Tv in room was a bit outdated. The breakfast was limited but overall, a good stay!
6
Ruth
26 Oct 2025
·
Stayed 9 nights
Breakfast was bleak. Came down one morning to no hot foods they said they were unavailable that day. Fine cold cereal it is and toast. We had quite a few language barriers as someone entered our room with being requested. When i called down they said they didnt know why someone came in. Fridge has a knockinf noise atleast twice an hour. Ac machine is noisy. During the week when i guess the building is not as occupied it took forever to get warm water. We literally let the shower run for 5 to 10 mins for it to get luke warm.
Breakfast was bleak. Came down one morning to no hot foods they said they were unavailable that day. Fine cold cereal it is and toast. We had quite a few language barriers as someone entered our room with being requested. When i called down they said they didnt know why someone came in. Fridge has a knockinf noise atleast twice an hour. Ac machine is noisy. During the week when i guess the building is not as occupied it took forever to get warm water. We literally let the shower run for 5 to 10 mins for it to get luke warm.
6
William
21 Jul 2025
·
Stayed 6 nights
One elevator. Limited room service. I had to get new towels for myself on the 3rd day. No refrigerator at first, but one was supplied. No soaps on the shower wall. Just unexpected these days. Room curtains do not close all the way. Morning sun comes right in to wake you early.
One elevator. Limited room service. I had to get new towels for myself on the 3rd day. No refrigerator at first, but one was supplied. No soaps on the shower wall. Just unexpected these days. Room curtains do not close all the way. Morning sun comes right in to wake you early.
6
Anita
20 Oct 2025
·
Stayed 2 nights
If you’re just looking for a place to lay your head, this is the place. If you’re looking for comfort, find another hotel. Check in was quick and easy. The lobby is updated and the hallways but that’s where the updates end. Only one elevator was working, it was so sketchy and noisy. . If that one wasn’t working, they’d like you to use the stairs. There are 11 floors!! The shower and toilet pressure were awful. I didn’t feel clean afterwards and you had to hold the toilet handle down for 30 seconds to get it to flush. I also found a toenail in the hallway. No microwave or fridge. They used to be here but are no longer a thing. We also didn’t have a remote but we weren’t there to watch tv. Beds were ok. Lots of pillows. They also advertise a free breakfast. That’s a lie because they put a sign out saying no breakfast today. I really like hotel waffles. The upper floor rooms are cramped to move around in. I will never stay here again. I would’ve complained right to them but they didn’t care and I don’t want them to charge my card extra. It also looks like someone tried to break into this room at one point.
If you’re just looking for a place to lay your head, this is the place. If you’re looking for comfort, find another hotel. Check in was quick and easy. The lobby is updated and the hallways but that’s where the updates end. Only one elevator was working, it was so sketchy and noisy. . If that one wasn’t working, they’d like you to use the stairs. There are 11 floors!! The shower and toilet pressure were awful. I didn’t feel clean afterwards and you had to hold the toilet handle down for 30 seconds to get it to flush. I also found a toenail in the hallway. No microwave or fridge. They used to be here but are no longer a thing. We also didn’t have a remote but we weren’t there to watch tv. Beds were ok. Lots of pillows. They also advertise a free breakfast. That’s a lie because they put a sign out saying no breakfast today. I really like hotel waffles. The upper floor rooms are cramped to move around in. I will never stay here again. I would’ve complained right to them but they didn’t care and I don’t want them to charge my card extra. It also looks like someone tried to break into this room at one point.
4
andrew
20 Aug 2025
·
Stayed 1 night
The stay felt like a 1 star hotel. The water pressure was low, the batteries for the room access were dead at 11 at night, only one elevator worked, and there was no air conditioning in the hallways. The air in the room was off on an 88 degree day when we arrived.
The stay felt like a 1 star hotel. The water pressure was low, the batteries for the room access were dead at 11 at night, only one elevator worked, and there was no air conditioning in the hallways. The air in the room was off on an 88 degree day when we arrived.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: numerous reports cite rude or unhelpful front-desk interactions, delays at check-in, poor communication during disruptions, and trouble getting towels or assistance, while others describe friendly, accommodating staff.
Related guest reviews
10
Matthew
3 Sept 2025
·
Stayed 1 night
excellent staff
excellent staff
10
Nola
4 Nov 2025
·
Stayed 1 night
Room very clean. Receptionist very friendly.
Room very clean. Receptionist very friendly.
10
Jiya
18 May 2025
·
Stayed 1 night
Nice place. Staff was very friendly, room was quite comfortable. Breakfast options were good. Will stay again next Minneapolis visit.
Nice place. Staff was very friendly, room was quite comfortable. Breakfast options were good. Will stay again next Minneapolis visit.
2
Donita
13 Jul 2025
·
Stayed 1 night
Elevator up bottom only worked, had to ride all the floors just to go down. lobby trash can overflowed onto floor right at the entrance. check in man was on personal cell phone so had to wait and he just said “reservation?” Nothing else. Asked to add our rewards and he said too late. Then was told breakfast til 10 and myself and two others went down at 8:58 am and he shut the door in our face.
Elevator up bottom only worked, had to ride all the floors just to go down. lobby trash can overflowed onto floor right at the entrance. check in man was on personal cell phone so had to wait and he just said “reservation?” Nothing else. Asked to add our rewards and he said too late. Then was told breakfast til 10 and myself and two others went down at 8:58 am and he shut the door in our face.
8
Tanya
10 Sept 2025
·
Stayed 2 nights
The room was fine . I just could not get any other services like extra towels I also needed a toothbrush and nothing was available
The room was fine . I just could not get any other services like extra towels I also needed a toothbrush and nothing was available
2
Justice
21 Sept 2025
·
Stayed 1 night
I booked the room weeks in advanced for a trip to the cities, then showed after 8:30 pm when check in was 3 pm only to be told that we had to wait for a room. The front desk worker refused to tell us why we had to wait when we had a reservation set up and continually told us to wait 5 more minutes. After asking again about the reason for delay they admitted no room was ready due to overbooking. After another 10 minutes we were fed up and got ready to leave when they started saying a room was almost ready and to check in. But then the front desk worker insisted I needed to pay a $100 deposit after an extensive wait and being delayed/dismissed multiple times by the front desk saying it would only be 5 more minutes. The fact that I had to do a $100 deposit when my card was already on file after dealing with the awful customer service ruined the night and we took off not wanting to stay in a hotel that could not be ready for their guest after they book in advance. I was then denied a refund even though I did not spend the night and had terrible customer service. Would not recommend booking here.
I booked the room weeks in advanced for a trip to the cities, then showed after 8:30 pm when check in was 3 pm only to be told that we had to wait for a room. The front desk worker refused to tell us why we had to wait when we had a reservation set up and continually told us to wait 5 more minutes. After asking again about the reason for delay they admitted no room was ready due to overbooking. After another 10 minutes we were fed up and got ready to leave when they started saying a room was almost ready and to check in. But then the front desk worker insisted I needed to pay a $100 deposit after an extensive wait and being delayed/dismissed multiple times by the front desk saying it would only be 5 more minutes. The fact that I had to do a $100 deposit when my card was already on file after dealing with the awful customer service ruined the night and we took off not wanting to stay in a hotel that could not be ready for their guest after they book in advance. I was then denied a refund even though I did not spend the night and had terrible customer service. Would not recommend booking here.
2
Jonathan
10 Jan 2026
·
Stayed 2 nights
My dinner was delivered to the front desk. My room number was on the outside of both bags. Not one phone call. And then when I asked them about that, they said it's not their job I mentioned. Are you not in the hospitality business? Where they continued to argue with me. I was checking on my booking. Just to make sure because I'm old. It was 215I wasn't checking in. They were upset. I tried to explain. I'm just making sure you got confirmation that I have a room. And they said, it's $20 to check-in now. Again, attitude, angry unhospitable. I should have pulled it and went somewhere else
My dinner was delivered to the front desk. My room number was on the outside of both bags. Not one phone call. And then when I asked them about that, they said it's not their job I mentioned. Are you not in the hospitality business? Where they continued to argue with me. I was checking on my booking. Just to make sure because I'm old. It was 215I wasn't checking in. They were upset. I tried to explain. I'm just making sure you got confirmation that I have a room. And they said, it's $20 to check-in now. Again, attitude, angry unhospitable. I should have pulled it and went somewhere else
2
Ashley
16 Nov 2025
·
Stayed 1 night
Hated the service. I didn’t even get to go to my room because the front desk man was so rude.
Hated the service. I didn’t even get to go to my room because the front desk man was so rude.
4
Payton
30 Dec 2025
·
Stayed 1 night
The staff support was awful the dude at the front desk told me and my husband lies and wouldn’t help us and then told us it wasn’t his problem if we went out into the blizzard and then our room didn’t have hot water or heat and they were very disrespectful.
The staff support was awful the dude at the front desk told me and my husband lies and wouldn’t help us and then told us it wasn’t his problem if we went out into the blizzard and then our room didn’t have hot water or heat and they were very disrespectful.
4
Dedra
18 Nov 2025
·
Stayed 2 nights
Rude customer service.
Rude customer service.
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AI-generated summary based on recent guest reviews
Location
Convenient for getting around the Twin Cities and near local amenities. A few guests mentioned concerns about the surrounding area or nighttime noise.
Related guest reviews
10
Paul
28 Nov 2025
·
Stayed 14 nights
he Comfort Inn in Brooklyn Center provided a great stay! The rooms were clean and comfortable, the staff was friendly and helpful, and the location offered easy access to local amenities. I would highly recommend this hotel for anyone visiting the area.
he Comfort Inn in Brooklyn Center provided a great stay! The rooms were clean and comfortable, the staff was friendly and helpful, and the location offered easy access to local amenities. I would highly recommend this hotel for anyone visiting the area.
6
Jacob
21 Sept 2025
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Stayed 2 nights
Bad part of town.
Bad part of town.
10
Olivia
6 Aug 2025
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Stayed 1 night
Older building but maintained. Clean rooms. Great breakfast. Convenient location for our vacation passing through Minneapolis.
Older building but maintained. Clean rooms. Great breakfast. Convenient location for our vacation passing through Minneapolis.
10
Dino
7 May 2025
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Stayed 1 night
In the middle of everywhere i needed to go
In the middle of everywhere i needed to go
4
merlin
15 Aug 2025
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Stayed 3 nights
The cheap price is not worth it. No housekeeping or refills for shampoo in 3 night stay. Old brown fruit for breakfast. One elevator working for 10 floors. Broken ice machines, no one answers the phone. Stepped on a sharp large staple in the rug puncturing my foot. Hotel will not issue any sort of compensation or partial refund. Booked through Expedia and they cannot do anything about it. Others have talked about safety, and I'd agree. Homeless people wandering aimlessly nearby and police needed to solve a problem at the hotel while we were there as well. Spend more and stay somewhere else.
The cheap price is not worth it. No housekeeping or refills for shampoo in 3 night stay. Old brown fruit for breakfast. One elevator working for 10 floors. Broken ice machines, no one answers the phone. Stepped on a sharp large staple in the rug puncturing my foot. Hotel will not issue any sort of compensation or partial refund. Booked through Expedia and they cannot do anything about it. Others have talked about safety, and I'd agree. Homeless people wandering aimlessly nearby and police needed to solve a problem at the hotel while we were there as well. Spend more and stay somewhere else.
10
Briina
29 Jun 2025
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Stayed 3 nights
The hotel overral was wonderful the area could be better
The hotel overral was wonderful the area could be better
8
Phyllis
27 Aug 2025
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Stayed 4 nights
Room was comfy, location great, and breakfast was good. Older hotel and the elevator was not working one morning so I took the stairs.
Room was comfy, location great, and breakfast was good. Older hotel and the elevator was not working one morning so I took the stairs.
10
Jillian
16 Nov 2024
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Stayed 5 nights
It was a nice quite area
It was a nice quite area
8
Daryl
24 Sept 2025
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Stayed 2 nights
It was a good place to stay for the location I was at
It was a good place to stay for the location I was at
8
Carolyn
10 Jun 2025
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Stayed 5 nights
My stay was good. Some nights were loud. The employees were not friendly and seem unconcerned about ones comfort. The employees eyes people like they would do something wrong. But, my stay because of my schedule was hurried but fun.
My stay was good. Some nights were loud. The employees were not friendly and seem unconcerned about ones comfort. The employees eyes people like they would do something wrong. But, my stay because of my schedule was hurried but fun.
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AI-generated summary based on recent guest reviews
Dining
Breakfast quality and availability are inconsistent: some mornings offered a good spread, while others had limited or missing hot items, cold coffee or watered-down juice, and early shutdowns. Overall variety is basic.
Related guest reviews
10
Roger
5 Jul 2025
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Stayed 8 nights
Super comfortable rooms and breakfast was good and on time
Super comfortable rooms and breakfast was good and on time
6
Jeffrey T.
24 Oct 2025
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Stayed 2 nights
When I first checked in there was no one at front desk for several minutes so I went out to eat and came back later. Only one of two elevators was operational but would only go to my floor after several attempt (hint: hold the button continuously to get where you wanna go). Breakfast was the bare minimum they could serve. Positive note room was clean.
When I first checked in there was no one at front desk for several minutes so I went out to eat and came back later. Only one of two elevators was operational but would only go to my floor after several attempt (hint: hold the button continuously to get where you wanna go). Breakfast was the bare minimum they could serve. Positive note room was clean.
8
Jeff
24 Oct 2025
·
Stayed 1 night
Breakfast had limited options. They were out of hot food and we had to wait several minutes before they brought out more. The elevator was weird. For us and others the elevator would go past the floor you selected. Go to a different floor and then go back down to the lobby. Our room looked old. But it was clean and comfortable.
Breakfast had limited options. They were out of hot food and we had to wait several minutes before they brought out more. The elevator was weird. For us and others the elevator would go past the floor you selected. Go to a different floor and then go back down to the lobby. Our room looked old. But it was clean and comfortable.
6
David
26 Sept 2025
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Stayed 1 night
Sadly elevator not working on arrival however was running soon, juice at breakfast definitely seemed watered down and coffee almost cold
Sadly elevator not working on arrival however was running soon, juice at breakfast definitely seemed watered down and coffee almost cold
6
Ruth
26 Oct 2025
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Stayed 9 nights
Breakfast was bleak. Came down one morning to no hot foods they said they were unavailable that day. Fine cold cereal it is and toast. We had quite a few language barriers as someone entered our room with being requested. When i called down they said they didnt know why someone came in. Fridge has a knockinf noise atleast twice an hour. Ac machine is noisy. During the week when i guess the building is not as occupied it took forever to get warm water. We literally let the shower run for 5 to 10 mins for it to get luke warm.
Breakfast was bleak. Came down one morning to no hot foods they said they were unavailable that day. Fine cold cereal it is and toast. We had quite a few language barriers as someone entered our room with being requested. When i called down they said they didnt know why someone came in. Fridge has a knockinf noise atleast twice an hour. Ac machine is noisy. During the week when i guess the building is not as occupied it took forever to get warm water. We literally let the shower run for 5 to 10 mins for it to get luke warm.
8
Patty
30 Jun 2025
·
Stayed 1 night
I liked the building in general and the open pool area with lots of light. Elevator smelled like marijuana... Great breakfast bar!
I liked the building in general and the open pool area with lots of light. Elevator smelled like marijuana... Great breakfast bar!
4
Celeste
11 Aug 2025
·
Stayed 7 nights
Breakfast very bad ,food were half done sausage eggs were cold , unfriendly staffing poor housekeeping services I stay 8 days and no housekeeping changes my sheets hallways and bad smelling carpet deeply cleaning thumb down
Breakfast very bad ,food were half done sausage eggs were cold , unfriendly staffing poor housekeeping services I stay 8 days and no housekeeping changes my sheets hallways and bad smelling carpet deeply cleaning thumb down
6
Anita
20 Oct 2025
·
Stayed 2 nights
If you’re just looking for a place to lay your head, this is the place. If you’re looking for comfort, find another hotel. Check in was quick and easy. The lobby is updated and the hallways but that’s where the updates end. Only one elevator was working, it was so sketchy and noisy. . If that one wasn’t working, they’d like you to use the stairs. There are 11 floors!! The shower and toilet pressure were awful. I didn’t feel clean afterwards and you had to hold the toilet handle down for 30 seconds to get it to flush. I also found a toenail in the hallway. No microwave or fridge. They used to be here but are no longer a thing. We also didn’t have a remote but we weren’t there to watch tv. Beds were ok. Lots of pillows. They also advertise a free breakfast. That’s a lie because they put a sign out saying no breakfast today. I really like hotel waffles. The upper floor rooms are cramped to move around in. I will never stay here again. I would’ve complained right to them but they didn’t care and I don’t want them to charge my card extra. It also looks like someone tried to break into this room at one point.
If you’re just looking for a place to lay your head, this is the place. If you’re looking for comfort, find another hotel. Check in was quick and easy. The lobby is updated and the hallways but that’s where the updates end. Only one elevator was working, it was so sketchy and noisy. . If that one wasn’t working, they’d like you to use the stairs. There are 11 floors!! The shower and toilet pressure were awful. I didn’t feel clean afterwards and you had to hold the toilet handle down for 30 seconds to get it to flush. I also found a toenail in the hallway. No microwave or fridge. They used to be here but are no longer a thing. We also didn’t have a remote but we weren’t there to watch tv. Beds were ok. Lots of pillows. They also advertise a free breakfast. That’s a lie because they put a sign out saying no breakfast today. I really like hotel waffles. The upper floor rooms are cramped to move around in. I will never stay here again. I would’ve complained right to them but they didn’t care and I don’t want them to charge my card extra. It also looks like someone tried to break into this room at one point.
8
James
22 Sept 2025
·
Stayed 1 night
Overall pretty good. Breakfast had good options but some efficiencies need to be figured out. Short on plates, waiting on hot food, people confused on locations.
Overall pretty good. Breakfast had good options but some efficiencies need to be figured out. Short on plates, waiting on hot food, people confused on locations.
8
Sanait
31 Aug 2025
·
Stayed 1 night
Breakfast is really really good.
Breakfast is really really good.
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AI-generated summary based on recent guest reviews
2
Angela
20 May 2026
·
Stayed 3 nights
Property had been closed for a month prior to my arrival and I was not notified.
Property had been closed for a month prior to my arrival and I was not notified.
2
Nakia
17 May 2026
·
Stayed 2 nights
Horrible Horrible Horrible!! Booked this hotel in advance for my daughters wedding. We pull up and the parking lot is EMPTY!! I questioned it instantly. A guy came out and stated that they have been shutdown for over a month.. mind you I booked well over a month and never received notification of anything
Horrible Horrible Horrible!! Booked this hotel in advance for my daughters wedding. We pull up and the parking lot is EMPTY!! I questioned it instantly. A guy came out and stated that they have been shutdown for over a month.. mind you I booked well over a month and never received notification of anything
2
Derrick
16 May 2026
·
Stayed 1 night
The hotel isn’t even open we should up and there was a sign saying it’s closed
The hotel isn’t even open we should up and there was a sign saying it’s closed
2
Jordana
4 May 2026
·
Stayed 3 nights
When we arrived this weekend we found out that the hotel was condemned 10 days earlier without any prior notification. The reason on the notice was that the elevators were all out of service. We were mostly disappointed that we weren’t notified we couldn’t stay there sooner when we would have had time to make alternate arrangements.
When we arrived this weekend we found out that the hotel was condemned 10 days earlier without any prior notification. The reason on the notice was that the elevators were all out of service. We were mostly disappointed that we weren’t notified we couldn’t stay there sooner when we would have had time to make alternate arrangements.
10
kassi
28 Apr 2026
·
Stayed 5 nights
Very pleasant,good and beautiful.. very clean all the way around..
Very pleasant,good and beautiful.. very clean all the way around..
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
FAQs about Comfort Inn Brooklyn Center
Is parking available at the property?
Yes, free self-parking is available on-site, including uncovered parking and designated spaces for RVs, buses, and trucks. Wheelchair accessible parking is also provided.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays and weekends from 6:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers several accessibility features, including a stair-free path to the entrance, wheelchair-accessible public areas, rooms, and bathrooms, as well as elevator access. There are also wheelchair-accessible meeting spaces and a pool.
What is the location of the property in relation to key landmarks?
The hotel is located in Brooklyn Center, within a 15-minute drive of Target Field and U.S. Bank Stadium. It is 1.6 miles from the Mississippi River and 8 miles from Target Center, with easy access to public transport.
Does the property have a swimming pool?
Yes, the hotel features an indoor pool, which is accessible from 9:00 AM to 9:00 PM.
Are children allowed to stay at the property?
Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Pool access available from 9:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Elevator/Lift
Business centre
Meeting rooms
Fitness facilities
Designated smoking area
General
Free breakfast
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Activities
Fitness facilities
Services
Business centre
Elevator/Lift
Meeting rooms
Designated smoking area
Business Center (24-hour)
24-Hour Front Desk
Banquet Hall
Conference Center
Conference Space
Coworking Spaces
Well-Lit Path to Entrance
Parking
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Parking (Uncovered)
Internet
Free wi-fi