Alivio Hotel Cairns
From
$126
/ night
Select dates to see prices and availability
From
$126
/ night
About this property
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Finn Finn serving guests of Alivio Hotel Cairns.
Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Location
A stay at Alivio Hotel Cairns places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. This hotel is 1.1 mi (1.8 km) from Reef Fleet Terminal and 1.2 mi (2 km) from Cairns Esplanade Lagoon.
What's nearby
Cairns Performing Arts Centre(0.3 miles)
Icon Cancer Centre Cairns(0.3 miles)
Cairns Private Hospital(0.3 miles)
Cairns Esplanade(0.4 miles)
St Monica's Cathedral(0.4 miles)
Muddy's Playground(0.4 miles)
Cairns Base Hospital(0.5 miles)
Cairns Central Shopping Centre(0.5 miles)
Cairns Esplanade Charles Street Parkland(0.5 miles)
Icon Cancer Centre Cairns (Liz Plummer)(0.6 miles)
Bulmba-ja Arts Centre(0.6 miles)
Cairns Mudflats(0.6 miles)
Cairns Museum(0.7 miles)
Cairns Night Markets(0.7 miles)
Reef Teach(0.7 miles)
The nearest major airport is Cairns Intl. Airport (CNS)(3.7 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
Location
136-140 Sheridan Street, Cairns, Queensland, Australia
Cairns Performing Arts Centre (0.3 miles)
Icon Cancer Centre Cairns (0.3 miles)
Cairns Private Hospital (0.3 miles)
Cairns Esplanade (0.4 miles)
St Monica's Cathedral (0.4 miles)
Muddy's Playground (0.4 miles)
Room options
7
1 Bedroom Apartment (Pool Side)
Room details
1 Queen Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Kitchen
4
Superior Studio (Mountain View)
Room details
1 Queen Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Refrigerator
9
1 Bedroom Apartment (Ocean View)
Room details
1 Queen Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Kitchen
5
Superior + Balcony (Pool)
Room details
1 Queen Bed
Sleeps 3
398 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
9
King Split + Balcony (Pool View)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
398 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
4
Standard Studio Queen
Room details
1 Queen Bed
Sleeps 3
388 ft²
Air ConditioningWi-Fi (Free)Refrigerator
5
Superior Studio (Ocean View)
Room details
1 Queen Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
1 Bedroom Apartment (Mountain View)
Room details
1 Queen Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Kitchen
6
Superior Studio (Pool Side)
Room details
1 Queen Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
King Split + Balcony (Mountain View)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
398 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
6
Superior + Balcony (Mountain View)
Room details
1 Queen Bed
Sleeps 3
398 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Alivio Hotel Cairns
8.2
Very good
Based on 1,066 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Alivio Hotel Cairns, travellers consistently praise the friendly, helpful staff, generally clean, comfortable, and spacious rooms, and a walkable location about 10–15 minutes from the esplanade, shops, and hospital, making it a convenient base for Cairns visits.
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What guests think
At Alivio Hotel Cairns, travellers consistently praise the friendly, helpful staff, generally clean, comfortable, and spacious rooms, and a walkable location about 10–15 minutes from the esplanade, shops, and hospital, making it a convenient base for Cairns visits.
Breakfast service is inconsistent, with weekend closures and vouchers that some found insufficient or lacking included coffee. Housekeeping is not daily for many stays, Wi-Fi can be unreliable in rooms, and some guests mentioned a dirty or cool pool and a finicky spa. A few found the immediate area run-down or noisy despite the central convenience. Expect a friendly, good-value stay with some operational quirks.
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AI-generated summary based on recent guest reviews
Facilities
Pool area is praised for being relaxing with ample seating, but several guests reported dirty or cool water and issues with the spa/hot tub. Parking is easy and available, and the on-site bar/cafe and happy hour are positives.
Related guest reviews
4
Carlos
Feb 23, 2025
·
Stayed 2 nights
Receptionist super nice however The room was not cleaned properly. There was rubbish in my room. We bought breakfast buffet however is not included any coffee! The the buffet is super small not choices. Swimming pool was also dirty.
Receptionist super nice however The room was not cleaned properly. There was rubbish in my room. We bought breakfast buffet however is not included any coffee! The the buffet is super small not choices. Swimming pool was also dirty.
8
Polly
Nov 26, 2025
·
Stayed 3 nights
泳池外觀看起來很髒，讓我一看就不想下水，不知道是池壁的問題還沒有整潔乾淨的問題
泳池外觀看起來很髒，讓我一看就不想下水，不知道是池壁的問題還沒有整潔乾淨的問題
8
Carl
Aug 4, 2025
·
Stayed 2 nights
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
8
Cameron
Jan 20, 2024
·
Stayed 5 nights
Nice friendly and happy environment. Welcoming staff Available parking all the time.
Nice friendly and happy environment. Welcoming staff Available parking all the time.
10
Peter
Nov 18, 2024
·
Stayed 1 night
Clean, comfortable bed, off street parking, excellent breakfast. All we needed for our stay.
Clean, comfortable bed, off street parking, excellent breakfast. All we needed for our stay.
6
Leonie
Aug 31, 2025
·
Stayed 3 nights
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
10
steven
Aug 8, 2025
·
Stayed 2 nights
Staff were really helpful and friendly. Room was clean carpark was easy access
Staff were really helpful and friendly. Room was clean carpark was easy access
10
David
Apr 6, 2024
·
Stayed 2 nights
Great location with shopping and dining all within easy walking distance. Pool area was very good. Lovely clean property with friendly staff.
Great location with shopping and dining all within easy walking distance. Pool area was very good. Lovely clean property with friendly staff.
6
Yu
Aug 12, 2025
·
Stayed 3 nights
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
10
Janine
Aug 5, 2025
·
Stayed 1 night
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and common areas clean, but housekeeping was inconsistent, with multiple stays lacking daily service or timely towel changes. Some noted bathroom or room cleanliness and maintenance issues.
Related guest reviews
10
Anthony
Mar 1, 2026
·
Stayed 1 night
Staff very courtious. Room was clean and comfortable. Motel is close to amenities, shops and hospital.
Staff very courtious. Room was clean and comfortable. Motel is close to amenities, shops and hospital.
6
Leonie
Aug 31, 2025
·
Stayed 3 nights
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
10
Amanda
Dec 25, 2025
·
Stayed 2 nights
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
10
Rose
Sep 24, 2025
·
Stayed 3 nights
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
2
Kylie
Apr 23, 2025
·
Stayed 1 night
On arrival to our room there was no extra bed as paid for, we were not advised that there was no buffet breakfast. Instead given a voucher for a cafe for $20 each. There were only 3 things on the menu for $20 so had to pay extra. Also the room was not clean and full of mould, just yuck!
On arrival to our room there was no extra bed as paid for, we were not advised that there was no buffet breakfast. Instead given a voucher for a cafe for $20 each. There were only 3 things on the menu for $20 so had to pay extra. Also the room was not clean and full of mould, just yuck!
6
Andrew
Jul 10, 2025
·
Stayed 2 nights
Shower / bath had not been cleaned prior to myself checking in. Hot water tap in shower was very difficult to turn off. Limited water pressure in shower. Toilet seat was the wrong size. Would not stay up. Water leaking out of lights in car park. DANGEROUS. Not the ideal stay. Would have to rethink about staying again.
Shower / bath had not been cleaned prior to myself checking in. Hot water tap in shower was very difficult to turn off. Limited water pressure in shower. Toilet seat was the wrong size. Would not stay up. Water leaking out of lights in car park. DANGEROUS. Not the ideal stay. Would have to rethink about staying again.
8
Laura
Mar 13, 2024
·
Stayed 4 nights
Reception staff were amazing. Easy check in and out and room to store luggage. Spent time with us to help sort out trips. We stayed for 4 nights and did not have our room cleaned once which was disappointing. I asked for fresh towels during the stay which were delivered to our room and put on an unmade bed. I felt the room should have been cleaned at least once during the stay. Only one mirror in the bathroom would have been nice to have had another in the living area Overall though thoroughly enjoyed our stay and very good value and although a little further out from marina ubers we’re cheap and quick to get
Reception staff were amazing. Easy check in and out and room to store luggage. Spent time with us to help sort out trips. We stayed for 4 nights and did not have our room cleaned once which was disappointing. I asked for fresh towels during the stay which were delivered to our room and put on an unmade bed. I felt the room should have been cleaned at least once during the stay. Only one mirror in the bathroom would have been nice to have had another in the living area Overall though thoroughly enjoyed our stay and very good value and although a little further out from marina ubers we’re cheap and quick to get
6
James
Sep 14, 2025
·
Stayed 3 nights
Rooms are not serviced daily and access to fresh towels, linen and consumables was difficult
Rooms are not serviced daily and access to fresh towels, linen and consumables was difficult
8
Jeremy
Jul 25, 2024
·
Stayed 5 nights
The front office staff went out of their way to help with any questions and were super friendly.Rooms were nice although I thought room service/ clean would have been good.I was there 5 nights and even if it's after 2 or 3 nights it would have been good.Overall though I enjoyed my time there.
The front office staff went out of their way to help with any questions and were super friendly.Rooms were nice although I thought room service/ clean would have been good.I was there 5 nights and even if it's after 2 or 3 nights it would have been good.Overall though I enjoyed my time there.
10
stephen
Nov 30, 2025
·
Stayed 2 nights
Limpieza impecable y personal amabilisimo. Localización ideal.
Limpieza impecable y personal amabilisimo. Localización ideal.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with some modern touches. However, Wi-Fi can be unreliable in rooms, and a few guests noted street noise or wished for balconies.
Related guest reviews
8
Ralph
Feb 9, 2024
·
Stayed 1 night
The room was clean but since it was tucked away at one end the wifi was not working for me at all. Glad we had safe parking. Very friendly and helpful staff, thank you for being kind.
The room was clean but since it was tucked away at one end the wifi was not working for me at all. Glad we had safe parking. Very friendly and helpful staff, thank you for being kind.
8
Annette
Nov 4, 2025
·
Stayed 1 night
The room was clean, cool and quiet and the bed was comfortable. I would happily stay there again.
The room was clean, cool and quiet and the bed was comfortable. I would happily stay there again.
6
Shaun
Aug 3, 2025
·
Stayed 1 night
No hot water and spotty WiFi in the room was disappointing considering the prices charged for the room.
No hot water and spotty WiFi in the room was disappointing considering the prices charged for the room.
10
Conrad
Jun 3, 2025
·
Stayed 1 night
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
10
Wendy
Apr 12, 2025
·
Stayed 5 nights
From when I arrived, the friendliness and welcoming nature of the staff was apparent, they could not do more for me, it was just fantastic, then when I went up to the room, the room was also so beautiful presented. Bathroom is modern, rainwater showerhead was great, the balcony was well used and appreciated, and the king size bed was luxurious. Thank you for making my stay so wonderful, I had a great time.
From when I arrived, the friendliness and welcoming nature of the staff was apparent, they could not do more for me, it was just fantastic, then when I went up to the room, the room was also so beautiful presented. Bathroom is modern, rainwater showerhead was great, the balcony was well used and appreciated, and the king size bed was luxurious. Thank you for making my stay so wonderful, I had a great time.
10
Amanda
Dec 25, 2025
·
Stayed 2 nights
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
6
Yu
Aug 12, 2025
·
Stayed 3 nights
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
8
GARY
Mar 26, 2024
·
Stayed 1 night
nice big rooms big Tvs
nice big rooms big Tvs
6
Jessica
Oct 17, 2025
·
Stayed 1 night
Hotel was in a great location for what we needed for our stay in Cairns. Just wished the rooms had balconies and we could let fresh air into the room. Will stay again but next time in a better room. Staff were excellent
Hotel was in a great location for what we needed for our stay in Cairns. Just wished the rooms had balconies and we could let fresh air into the room. Will stay again but next time in a better room. Staff were excellent
8
Theo
Aug 13, 2025
·
Stayed 1 night
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
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AI-generated summary based on recent guest reviews
Service
Staff are consistently friendly, professional, and helpful, often assisting with plans and smooth check-in. A few reported after-hours access issues or operational coordination gaps.
Related guest reviews
10
Toni
Nov 3, 2024
·
Stayed 1 night
Two hot and weary travellers presented at the front desk. The reception manager was genuinely friendly and efficient. He made us feel human. We quickly cleaned up for a couple ales at happy hour and two well priced, good meals served by another friendly waitress. A good finish to our trip on the iconic Savannahlander. If back in Cairns, would definitely book here again.
Two hot and weary travellers presented at the front desk. The reception manager was genuinely friendly and efficient. He made us feel human. We quickly cleaned up for a couple ales at happy hour and two well priced, good meals served by another friendly waitress. A good finish to our trip on the iconic Savannahlander. If back in Cairns, would definitely book here again.
6
Ralph
Nov 9, 2024
·
Stayed 4 nights
Taking the overnight train from Brisbane we were delayed, by a medical emergency, for over 3 hours arriving about 8.45pm instead of 5pm. On arrival at the hotel the door was locked and no one visible inside. There was an emergency telephone number outside and intercom. Several attempts at both had no response. A resident appeared and let us in but no message re door key etc. eventually another resident appeared and was able to open a key pad near reception with envelopes inside and luckily one for our room. Having no Wi-Fi on the train or telephone signal we had not been able to inform the hotel of our late arrival. Once in our room we logged onto Wi-Fi and received their email telling us that reception closed at 8pm and details of access—a bit late. As we had paid for half board we had missed dinner but nothing- not even a bag of crisps had been left for us. Beware, no recompense the next day, 20$ allowance each for dinner and breakfast doesn’t include drinks! The cooked to order breakfast was good.
Taking the overnight train from Brisbane we were delayed, by a medical emergency, for over 3 hours arriving about 8.45pm instead of 5pm. On arrival at the hotel the door was locked and no one visible inside. There was an emergency telephone number outside and intercom. Several attempts at both had no response. A resident appeared and let us in but no message re door key etc. eventually another resident appeared and was able to open a key pad near reception with envelopes inside and luckily one for our room. Having no Wi-Fi on the train or telephone signal we had not been able to inform the hotel of our late arrival. Once in our room we logged onto Wi-Fi and received their email telling us that reception closed at 8pm and details of access—a bit late. As we had paid for half board we had missed dinner but nothing- not even a bag of crisps had been left for us. Beware, no recompense the next day, 20$ allowance each for dinner and breakfast doesn’t include drinks! The cooked to order breakfast was good.
10
Wendy
Apr 12, 2025
·
Stayed 5 nights
From when I arrived, the friendliness and welcoming nature of the staff was apparent, they could not do more for me, it was just fantastic, then when I went up to the room, the room was also so beautiful presented. Bathroom is modern, rainwater showerhead was great, the balcony was well used and appreciated, and the king size bed was luxurious. Thank you for making my stay so wonderful, I had a great time.
From when I arrived, the friendliness and welcoming nature of the staff was apparent, they could not do more for me, it was just fantastic, then when I went up to the room, the room was also so beautiful presented. Bathroom is modern, rainwater showerhead was great, the balcony was well used and appreciated, and the king size bed was luxurious. Thank you for making my stay so wonderful, I had a great time.
10
Amanda
Dec 25, 2025
·
Stayed 2 nights
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.
10
steven
Aug 8, 2025
·
Stayed 2 nights
Staff were really helpful and friendly. Room was clean carpark was easy access
Staff were really helpful and friendly. Room was clean carpark was easy access
10
Rose
Sep 24, 2025
·
Stayed 3 nights
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
8
Jeremy
Jul 25, 2024
·
Stayed 5 nights
The front office staff went out of their way to help with any questions and were super friendly.Rooms were nice although I thought room service/ clean would have been good.I was there 5 nights and even if it's after 2 or 3 nights it would have been good.Overall though I enjoyed my time there.
The front office staff went out of their way to help with any questions and were super friendly.Rooms were nice although I thought room service/ clean would have been good.I was there 5 nights and even if it's after 2 or 3 nights it would have been good.Overall though I enjoyed my time there.
10
Joanne
May 30, 2024
·
Stayed 1 night
Staff very helpful and professional. Room clean and comfortable.
Staff very helpful and professional. Room clean and comfortable.
10
Janine
Aug 5, 2025
·
Stayed 1 night
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
10
Usman
Jun 9, 2024
·
Stayed 3 nights
Really friendly and helpful staff.
Really friendly and helpful staff.
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AI-generated summary based on recent guest reviews
Location
Convenient location within about a 10–15 minute walk to the esplanade and central areas, and close to shops and the hospital. Some felt the immediate area looked run-down or experienced traffic noise.
Related guest reviews
8
Carl
Aug 4, 2025
·
Stayed 2 nights
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
10
Conrad
Jun 3, 2025
·
Stayed 1 night
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
8
Tom
Oct 15, 2025
·
Stayed 2 nights
Quiet place and walkable to the lively areas
Quiet place and walkable to the lively areas
10
Rose
Sep 24, 2025
·
Stayed 3 nights
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
10
David
Apr 6, 2024
·
Stayed 2 nights
Great location with shopping and dining all within easy walking distance. Pool area was very good. Lovely clean property with friendly staff.
Great location with shopping and dining all within easy walking distance. Pool area was very good. Lovely clean property with friendly staff.
6
Yu
Aug 12, 2025
·
Stayed 3 nights
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
8
Christiaan
Oct 15, 2025
·
Stayed 4 nights
Goede prijs kwaliteit verhouding. 10 tot 15 min loopafstand van de Esplenade. Geen onbijt in het weekend. Kreeg een 20$ voucher voor een nabij gelegen ( overigens prima) koffiezaak; echter net niet genoeg voor mijn broodje met drankje. Personeel zeer vriendelijk.
Goede prijs kwaliteit verhouding. 10 tot 15 min loopafstand van de Esplenade. Geen onbijt in het weekend. Kreeg een 20$ voucher voor een nabij gelegen ( overigens prima) koffiezaak; echter net niet genoeg voor mijn broodje met drankje. Personeel zeer vriendelijk.
10
Janine
Aug 5, 2025
·
Stayed 1 night
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
10
Kimberley
May 19, 2025
·
Stayed 1 night
Great location, lovely service, convenient walking distance to Cairns Central one way, to the hospital the other way. Plenty of places to stop and shop in between.
Great location, lovely service, convenient walking distance to Cairns Central one way, to the hospital the other way. Plenty of places to stop and shop in between.
8
Theo
Aug 13, 2025
·
Stayed 1 night
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
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AI-generated summary based on recent guest reviews
Dining
Breakfast service is inconsistent, often unavailable on weekends, with vouchers to nearby cafes that some found insufficient and coffee sometimes charged extra. When operating, guests mentioned good value happy hour and some enjoyable breakfasts or meals.
Related guest reviews
10
Peter
Oct 21, 2024
·
Stayed 2 nights
Very good value buffet breakfast and happy hour
Very good value buffet breakfast and happy hour
8
Keith
Mar 18, 2024
·
Stayed 1 night
What we didn't like was that we had to pay extra for a cup of coffee at breakfast when we could have had a lot more to eat at no extra cost. To be honest thought it was a bit rude of you.to charge extra. Could you also send receipts for the nights of the 8th and 9th. Thankyou Keith Baker
What we didn't like was that we had to pay extra for a cup of coffee at breakfast when we could have had a lot more to eat at no extra cost. To be honest thought it was a bit rude of you.to charge extra. Could you also send receipts for the nights of the 8th and 9th. Thankyou Keith Baker
4
Sahil
Aug 11, 2025
·
Stayed 6 nights
InterNet is not good. The breakfast is not provided on weekends. You are provided a voucher instead which can only be used in a
InterNet is not good. The breakfast is not provided on weekends. You are provided a voucher instead which can only be used in a
10
Nerida
Apr 4, 2025
·
Stayed 1 night
THE BREAKFAST WAS AMAZING!!
THE BREAKFAST WAS AMAZING!!
6
Ralph
Nov 9, 2024
·
Stayed 4 nights
Taking the overnight train from Brisbane we were delayed, by a medical emergency, for over 3 hours arriving about 8.45pm instead of 5pm. On arrival at the hotel the door was locked and no one visible inside. There was an emergency telephone number outside and intercom. Several attempts at both had no response. A resident appeared and let us in but no message re door key etc. eventually another resident appeared and was able to open a key pad near reception with envelopes inside and luckily one for our room. Having no Wi-Fi on the train or telephone signal we had not been able to inform the hotel of our late arrival. Once in our room we logged onto Wi-Fi and received their email telling us that reception closed at 8pm and details of access—a bit late. As we had paid for half board we had missed dinner but nothing- not even a bag of crisps had been left for us. Beware, no recompense the next day, 20$ allowance each for dinner and breakfast doesn’t include drinks! The cooked to order breakfast was good.
Taking the overnight train from Brisbane we were delayed, by a medical emergency, for over 3 hours arriving about 8.45pm instead of 5pm. On arrival at the hotel the door was locked and no one visible inside. There was an emergency telephone number outside and intercom. Several attempts at both had no response. A resident appeared and let us in but no message re door key etc. eventually another resident appeared and was able to open a key pad near reception with envelopes inside and luckily one for our room. Having no Wi-Fi on the train or telephone signal we had not been able to inform the hotel of our late arrival. Once in our room we logged onto Wi-Fi and received their email telling us that reception closed at 8pm and details of access—a bit late. As we had paid for half board we had missed dinner but nothing- not even a bag of crisps had been left for us. Beware, no recompense the next day, 20$ allowance each for dinner and breakfast doesn’t include drinks! The cooked to order breakfast was good.
6
Leonie
Aug 31, 2025
·
Stayed 3 nights
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
8
Teresa
Jul 24, 2024
·
Stayed 1 night
We arrived around noon at the hotel, our room was not available, but was able to store our luggage. Room was comfortable with all that we required for our overnight stay. We really enjoyed the Happy Hour especially by the wonderful service we received from the two personable young ladies. Sorry our memories aren’t good at remembering names, but one of the young ladies was from Chile and the other from Sardinia. The food we ordered went very well with our drinks.
We arrived around noon at the hotel, our room was not available, but was able to store our luggage. Room was comfortable with all that we required for our overnight stay. We really enjoyed the Happy Hour especially by the wonderful service we received from the two personable young ladies. Sorry our memories aren’t good at remembering names, but one of the young ladies was from Chile and the other from Sardinia. The food we ordered went very well with our drinks.
6
udupa
Jul 13, 2025
·
Stayed 3 nights
We had booked this hotel on the basis that it offered breakfast. If this choice was not available we would have looked at another hotel. Unfortunately on the first morning we were told that the Chef had called in sick at short notice and therefore no breakfast was on offer. We were given a voucher foe $20 each for a cafe close to the hotel. unfortunately that voucher did not go too far to give us a good breakfast and we had to pay extra to get one main breakfast and a coffee each. Later on in the evening we were informed (only when asked) that there was no breakfast service for the weekend and once again we were provided with a similar priced voucher for the weekend. After some discussion we were offered $30 total as compensation for the extra we paid for our breakfast. There were better choices to be had near the sea front at a slightly lower cost but the voucher was
We had booked this hotel on the basis that it offered breakfast. If this choice was not available we would have looked at another hotel. Unfortunately on the first morning we were told that the Chef had called in sick at short notice and therefore no breakfast was on offer. We were given a voucher foe $20 each for a cafe close to the hotel. unfortunately that voucher did not go too far to give us a good breakfast and we had to pay extra to get one main breakfast and a coffee each. Later on in the evening we were informed (only when asked) that there was no breakfast service for the weekend and once again we were provided with a similar priced voucher for the weekend. After some discussion we were offered $30 total as compensation for the extra we paid for our breakfast. There were better choices to be had near the sea front at a slightly lower cost but the voucher was
8
Christiaan
Oct 15, 2025
·
Stayed 4 nights
Goede prijs kwaliteit verhouding. 10 tot 15 min loopafstand van de Esplenade. Geen onbijt in het weekend. Kreeg een 20$ voucher voor een nabij gelegen ( overigens prima) koffiezaak; echter net niet genoeg voor mijn broodje met drankje. Personeel zeer vriendelijk.
Goede prijs kwaliteit verhouding. 10 tot 15 min loopafstand van de Esplenade. Geen onbijt in het weekend. Kreeg een 20$ voucher voor een nabij gelegen ( overigens prima) koffiezaak; echter net niet genoeg voor mijn broodje met drankje. Personeel zeer vriendelijk.
8
Theo
Aug 13, 2025
·
Stayed 1 night
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
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AI-generated summary based on recent guest reviews
10
Bianca
Aug 9, 2026
·
Stayed 1 night
Alivio was a delight - the staff were really helpful, easy parking, close to the sights, gorgeous room and a great view (better than what we had at the Hilton)! I didn’t try the pool but it looked gorgeous.
Alivio was a delight - the staff were really helpful, easy parking, close to the sights, gorgeous room and a great view (better than what we had at the Hilton)! I didn’t try the pool but it looked gorgeous.
8
Matilda
Jul 22, 2026
·
Stayed 6 nights
Overall we liked our stay. But would have liked room cleaning more often. We stayed for six nights and no cleaning was made. There was no kitchen supplies in our apartment (no frying pan or skillet), so we could not use the stove. But the staff in the reception was very helpful.
Overall we liked our stay. But would have liked room cleaning more often. We stayed for six nights and no cleaning was made. There was no kitchen supplies in our apartment (no frying pan or skillet), so we could not use the stove. But the staff in the reception was very helpful.
6
Colan
Jul 17, 2026
·
Stayed 4 nights
Microwave and balcony was what I was looking for. Due to location I was facing main road though. Servicing the room would be done after 7 night stay which is quite a while. Restaurant below is a must try though
Microwave and balcony was what I was looking for. Due to location I was facing main road though. Servicing the room would be done after 7 night stay which is quite a while. Restaurant below is a must try though
6
spiro
Jul 1, 2026
·
Stayed 2 nights
Pool was freezing Room was hot and ac hardly worked
Pool was freezing Room was hot and ac hardly worked
6
Wayne
Jun 23, 2026
·
Stayed 5 nights
Paid extra for buffet breakfast with Wotif and received email from hotel saying buffet breakfast included but when there only get told no breakfast here just a $20 voucher each to local cafe Where bacon and eggs on toast $23 so not good 😐
Paid extra for buffet breakfast with Wotif and received email from hotel saying buffet breakfast included but when there only get told no breakfast here just a $20 voucher each to local cafe Where bacon and eggs on toast $23 so not good 😐
FAQs about Alivio Hotel Cairns
Is parking available at the property?
Free self-parking is available on-site, but parking is limited and height restrictions apply.
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is by 10:00. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. It is advisable to contact the hotel for specific needs.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Cairns, within a 5-minute drive of Cairns Esplanade and Reef Fleet Terminal, and is approximately 0.4 km from Cairns Performing Arts Centre and 0.5 km from Cairns Central Shopping Centre.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is operational from 7:00 AM to 9:30 PM. The pool is seasonal and may be subject to availability.
What are the policies for guests staying with children?
One child aged 12 years or younger stays free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs/infant beds are available upon request at no additional charge. Rollaway beds can be requested for a fee of AUD 30.0 per night, and advance notice is required for both.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-11: NO DATA
- 2026-10-12: 127.00800320663453USD
- 2026-10-13: 158.43824700164797USD
- 2026-10-14: 157.11574093322756USD
- 2026-10-15: 134.6728895553589USD
- 2026-10-16: 125.6080494003296USD
- 2026-10-17: 132.328208127594USD
- 2026-10-18: 115.1826745376587USD
- 2026-10-19: 142.32147425994873USD
- 2026-10-20: 144.6002922683716USD
- 2026-10-21: 153.3586000946045USD
- 2026-10-22: 142.20086256637575USD
- 2026-10-23: 132.66114212493898USD
- 2026-10-24: 160.6074660964966USD
- 2026-10-25: 126.43028010406495USD
- 2026-10-26: 134.9245285926819USD
- 2026-10-27: 134.8383883506775USD
- 2026-10-28: 148.87048704986574USD
- 2026-10-29: 160.95407436676027USD
- 2026-10-30: 162.34275948028565USD
- 2026-10-31: 159.39635033111574USD
- 2026-11-01: 152.69445524597168USD
- 2026-11-02: 136.7641234954834USD
- 2026-11-03: 147.79179761810303USD
- 2026-11-04: 150.66576638946535USD
- 2026-11-05: 146.45142883758547USD
- 2026-11-06: 149.43407523651123USD
- 2026-11-07: 151.4748261154175USD
- 2026-11-08: 149.43407523651123USD
- 2026-11-09: 188.52239810028078USD
- 2026-11-10: 161.81143336486818USD
- 2026-11-11: 172.78220954589844USD
- 2026-11-12: 176.14159367980957USD
- 2026-11-13: 190.6356064178467USD
- 2026-11-14: 145.79934601135255USD
- 2026-11-15: 118.55948633193971USD
- 2026-11-16: 147.76987442321777USD
- 2026-11-17: 147.05519533081056USD
- 2026-11-18: 146.5639280960083USD
- 2026-11-19: 147.9729326843262USD
- 2026-11-20: 145.29217806243898USD
- 2026-11-21: 147.9729326843262USD
- 2026-11-22: 146.8016198867798USD
- 2026-11-23: 145.40106042022705USD
- 2026-11-24: 147.41746546325686USD
- 2026-11-25: 145.7510467391968USD
- 2026-11-26: 146.4885703125USD
- 2026-11-27: 145.90804069976807USD
- 2026-11-28: 141.27104612960818USD
- 2026-11-29: 140.1359535209656USD
- 2026-11-30: 137.3489353820801USD
- 2026-12-01: NO DATA
- 2026-12-02: 138.53155099411012USD
- 2026-12-03: 135.42651857299805USD
- 2026-12-04: 136.3563264793396USD
- 2026-12-05: 137.1774567581177USD
- 2026-12-06: 133.132175189209USD
- 2026-12-07: NO DATA
- 2026-12-08: 134.5087726890564USD
- 2026-12-09: 135.1608555152893USD
- 2026-12-10: 131.81594751434326USD
- 2026-12-11: 133.94122638473513USD
The front desk is open during the following times:
- Monday - Saturday: 8:00 AM - 8:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:00 AM to 9:30 PM.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 30.0 per night
- Credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Barber/Beauty Shop
Facial Treatments
Picnic Area/Tables
Family Room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Services
Tour Desk
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Concierge Services
Activities
Swimming pool
Garden
Golf Course (nearby)
Scuba Diving
Cycling
Fishing
Canoeing
Hiking
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi