Is parking available at the hotel?

Free self parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 11 for adults and GBP 6 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Pentwyn, Cardiff, within a 15-minute drive of Cardiff Castle and Principality Stadium. It is 5.7 miles from Cardiff Bay and 22.7 miles from Barry Island Beach. Nearby attractions include Eastern Leisure Centre (2.3 km), Cardiff Golf Club (2.8 km), and Roath Park (4.0 km).

What are the policies for children staying at the hotel?

Children are allowed at the hotel, and kids can stay for free up to a certain minimum age, although the specific age limit is not mentioned.

The Beacon Hotel Cardiff

What guests think

Across reviews of The Beacon Hotel, Cardiff, Part of the AG Collection, travelers praise friendly staff, generally clean, no-frills rooms, and good value, while noting dated, motel-style accommodation with basic amenities and some maintenance, comfort, and noise concerns.

Several guests mention paid parking on a steep incline and limited on-site dining or a closed kitchen. Specific room issues included thin curtains and bright exterior lights, thin walls, few pillows, and occasional faults such as a nonworking TV or missing hair dryer. Location is convenient for road access and buses, with supermarkets and a pub nearby. Overall, expect a budget, functional stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; multiple reviews note paid parking on a steep, ANPR-managed lot, and limited on-site dining, including mentions of a closed kitchen or no bar/restaurant.

Related guest reviews

6

Arefa K

31 Aug 2025

·

Stayed 3 nights

It was good . Parking and their driveway was very dangerous

2

Nadine

11 Feb 2026

·

Stayed 1 night

On arrival I went into the reception/ dining/bar area and it had a smell of damp or musty . I was then advised that I had to pay £5 to park my car overnight in the car park even though I was staying at the hotel. The room was ok but only had 2 pillows none spare in the cupboard . I tried to run a bath but the tap was fixed to have shower only and there was no phone in the room to contact reception regarding these issues . I’ve stayed in this hotel lots of times over 10 years but was very disappointed this time

4

Lee

16 Nov 2025

·

Stayed 1 night

Really run down. Bright lights on outside with thin useless curtains. Stains on the wall. Shouldn’t have to pay for parking at an out of town hotel either. Staff were wonderful though.

6

Samantha

30 Nov 2025

·

Stayed 2 nights

The staff were very friendly, the rooms are basic, clean but that was expected with the price. A lack of bar and restaurant was disappointing.

8

Peter

7 Nov 2025

·

Stayed 1 night

Although the room and en-suite looked a bit tired and could do with a refurbishment but it was kept clean and bright. The staff are very polite and friendly. There is a separate charge for parking in their car park.

6

Cornelia

19 Oct 2025

·

Stayed 2 nights

A clean, decent, cheap option for a drop into Cardiff. Good public transport connection. One downside is parking is on a very steep land and has just turned into a pay to park/anpr job.

10

Philippa

25 Oct 2025

·

Stayed 1 night

Very friendly and helpful staff. Comfortable nights sleep, decent public area, easy parking.

6

So Yuk

20 Sept 2025

·

Stayed 1 night

The location is convenient and there is a free car park.

8

Tony

28 Sept 2025

·

Stayed 2 nights

Kitchen closed

8

Stuart

12 Oct 2025

·

Stayed 1 night

Got what I paid for, did the job, its all good. The bad point is changing £5 for guests to park overnight..

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Cleanliness

Cleanliness is generally good with many reviews noting clean rooms and bedding, but several report issues such as stains, unpleasant odours, or grubby tiles and carpets.

Related guest reviews

10

Janette

28 Nov 2025

·

Stayed 2 nights

We had no complaints whatever. Our room was clean, warm and comfortable. The beds were really comfy with nice cotton bed linens. The bathroom was very clean and tidy. The staff were friendly and efficient and nothing was too much trouble for them. Excellent value for money and we will certainly recommend.

10

David

26 Jan 2026

·

Stayed 3 nights

The room was clean, beds comfy. All we wanted

4

Lee

16 Nov 2025

·

Stayed 1 night

Really run down. Bright lights on outside with thin useless curtains. Stains on the wall. Shouldn’t have to pay for parking at an out of town hotel either. Staff were wonderful though.

8

Marc

30 Nov 2025

·

Stayed 1 night

Motel type hotel, rooms were basic, but very clean.

4

Ian

27 Feb 2026

·

Stayed 1 night

TV didnt work, something questionable smeared on the back of the front door. Breakfast was ok. Staff friendly. It is its price.

10

Christopher

1 Mar 2026

·

Stayed 1 night

Room was clean staff were very friendly

8

David Lewis

4 Sept 2025

·

Stayed 2 nights

A clean comfy room which would benefit from having an extra chair. Excellent bedside lights made reading in bed a pleasure

10

Abdul

26 Aug 2025

·

Stayed 3 nights

Everything nice .washroom clean but wall Tile is very dirty.

6

Nigel

12 Dec 2025

·

Stayed 1 night

We booked 2 rooms, the first was ready when we arrived a little early for check & having explained we would be back late that evening I was told they would leave some notes and our 2nd room key would be ready. Unfortunately that wasn't what happended when we returned and a wait of almost 30 minutes ensued until the room key was provided. The rooms were very clean but he mattresses were very poor and only 1 pillow per person was not good. It is also worth noting the hotel is a steep incline accessed via a trading estate. We were given free coffee on checkout as recompense for the check in th night before as the delays were due to a new member of staff, unfortunately the coffee was as unimpressive as the mattresses. Overall this hotel is reasonable value for money but needs an overhaul to bring it up to modern standards and skimping on things like pillows does nothing to help.

2

Stevie

18 Sept 2025

·

Stayed 1 night

Very run down motel. I’d struggle to give it a one star. The room was very dated with heavily stained carpets Bed was uncomfortable with stained pillows and quilt. Also the quilt smelt of urine. Bathroom floor tiles cracked and a foul smell coming from the toilet. Front doors didn’t seem safe. I would not recommend anyone stay at this motel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated with mixed comfort; guests mention thin walls, bright exterior lights with light curtains, few pillows, worn mattresses, and occasional amenity faults like a nonworking TV or missing hair dryer.

Related guest reviews

4

Lee

16 Nov 2025

·

Stayed 1 night

Really run down. Bright lights on outside with thin useless curtains. Stains on the wall. Shouldn’t have to pay for parking at an out of town hotel either. Staff were wonderful though.

4

Ian

27 Feb 2026

·

Stayed 1 night

TV didnt work, something questionable smeared on the back of the front door. Breakfast was ok. Staff friendly. It is its price.

2

Shagufta

26 Aug 2025

·

Stayed 1 night

Not worth the amount we paid. We stayed one night as it was convenient, but the experience was far from comfortable. The property is in serious need of a facelift, and the lack of air-conditioning made the room extremely stuffy. The bed was terrible — we could feel every spring in the mattress, making it the worst we’ve ever slept on. There was no comfort in the room at all. The only positive was the check-in process: it was smooth, and the staff member was friendly and helpful. Unfortunately, I will not be staying here again.

4

Paul

21 Aug 2025

·

Stayed 2 nights

It was totally crap wouldnt go back again the bath taps was leaking the sink had a big crack in it and a shelf was silicone in a big hole it was so hot at night wh2n you opened the window everyone could look in the bed was thatvclose tonthe wall i fwlt like i was in prison trying to get out ro go toilet i kept spilling drink the toilet also was crap didnt flush and trunking hmaging off when we dirst got their i wouldnt recomend going here at all the only good thing about it as the staff they was amazing

10

Anna

8 Oct 2025

·

Stayed 1 night

Easy check in with very friendly staff, room clean byt the bathroom could do with an update. Annoying light right outside window illuminated room all night! Bed comfy Supermarkets and pub very closeby

8

Michael

17 Dec 2025

·

Stayed 1 night

We were only staying one night on a short visit to Cardiff. The hotel was easily accessed from the motorway. It reminded us of American-style motels with the rooms all having external access, although each room had a small lobby to prevent the Welsh rain entering the bedroom. After a quick friendly checkin we found a clean room with the basics we needed for the night. We were allowed to check in early although were warned that the water in the room would be unavailable until later owing to plumbing work. Our only concern was that the mattresses were not the most comfortable, but perhaps that is a matter of personal preference.

4

Wendy

2 Nov 2025

·

Stayed 4 nights

Staff lovely - rooms ok in themselves but walls so thin you could hear everything and very basic - downstairs was lovely - rooms not. Staff lovely. Also security of the doors was a worry over night. Probably fine but could not relax to sleep. Also local youths not great, son got heckled in the local area outside the hotel.

8

Jack

16 Nov 2025

·

Stayed 1 night

Friendly staff at the check in. The main hotel building and reception looks presentable. The room was great value and exactly what I needed to have a night’s sleep after an event. The bed was comfortable, bedding clean. There were tea making facilities. The room was very basic and dated, with cold lighting - it was not very inviting. However focussing on the value, it was great for the price paid.

6

Kim

22 Feb 2026

·

Stayed 2 nights

In the room description it states hair dryer but that is not the case.

6

Nigel

12 Dec 2025

·

Stayed 1 night

We booked 2 rooms, the first was ready when we arrived a little early for check & having explained we would be back late that evening I was told they would leave some notes and our 2nd room key would be ready. Unfortunately that wasn't what happended when we returned and a wait of almost 30 minutes ensued until the room key was provided. The rooms were very clean but he mattresses were very poor and only 1 pillow per person was not good. It is also worth noting the hotel is a steep incline accessed via a trading estate. We were given free coffee on checkout as recompense for the check in th night before as the delays were due to a new member of staff, unfortunately the coffee was as unimpressive as the mattresses. Overall this hotel is reasonable value for money but needs an overhaul to bring it up to modern standards and skimping on things like pillows does nothing to help.

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Service

Service is widely praised as friendly and helpful, though a few reviews report reception delays or absence at times.

Related guest reviews

10

Sharon

21 Oct 2025

·

Stayed 1 night

Receptionist was very friendly room was clean

10

Sean A

13 Nov 2025

·

Stayed 1 night

Exalent, our 2 rooms where spotless, beds where VERY comfertable, and All the staff where very freindly, and helpfull, plus a very convenient location, also there is a pub, and 2 supermarkets next door, great value for money....Highly recomended!!!

10

Kelvin

16 Oct 2025

·

Stayed 1 night

Helpful staff, comfortable quiet room, great service.

2

Ashley

1 Jan 2026

·

Stayed 2 nights

Didn’t have breakfast, went to reception last night no one there, 3police cars at hotel early afternoon, didn’t sleep for 2 nights due to noise of a phone ringing against the wall of our room. Overall shocking, I’d like to request a refund

10

Christopher

1 Mar 2026

·

Stayed 1 night

Room was clean staff were very friendly

8

Michael

17 Dec 2025

·

Stayed 1 night

We were only staying one night on a short visit to Cardiff. The hotel was easily accessed from the motorway. It reminded us of American-style motels with the rooms all having external access, although each room had a small lobby to prevent the Welsh rain entering the bedroom. After a quick friendly checkin we found a clean room with the basics we needed for the night. We were allowed to check in early although were warned that the water in the room would be unavailable until later owing to plumbing work. Our only concern was that the mattresses were not the most comfortable, but perhaps that is a matter of personal preference.

10

Robert

16 Nov 2025

·

Stayed 1 night

Great staff welcome and service.

10

Philippa

25 Oct 2025

·

Stayed 1 night

Very friendly and helpful staff. Comfortable nights sleep, decent public area, easy parking.

6

Nigel

12 Dec 2025

·

Stayed 1 night

We booked 2 rooms, the first was ready when we arrived a little early for check & having explained we would be back late that evening I was told they would leave some notes and our 2nd room key would be ready. Unfortunately that wasn't what happended when we returned and a wait of almost 30 minutes ensued until the room key was provided. The rooms were very clean but he mattresses were very poor and only 1 pillow per person was not good. It is also worth noting the hotel is a steep incline accessed via a trading estate. We were given free coffee on checkout as recompense for the check in th night before as the delays were due to a new member of staff, unfortunately the coffee was as unimpressive as the mattresses. Overall this hotel is reasonable value for money but needs an overhaul to bring it up to modern standards and skimping on things like pillows does nothing to help.

10

Samantha

22 Feb 2026

·

Stayed 1 night

The staff were all very lovely , room was clean , the hotel is a bit dated in places but we had a quiet night and slept well.

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Location

Location is convenient for road access and buses to the city, with supermarkets and a pub nearby; the property sits on a steep hill within a trading estate.

Related guest reviews

8

Peter

22 Sept 2025

·

Stayed 1 night

Handy for are requirements

8

Noel

11 Nov 2025

·

Stayed 2 nights

The rooms were well maintained and clean. Entire hotel needs a little TLC in terms of painting and decorating. The staff were very nice and the positioning of the hotel allows for easy access to the city centre by bus, 58 or 57 and tbere is a good pub nearby for food and drinks. Good value for money all round.

10

Sean A

13 Nov 2025

·

Stayed 1 night

Exalent, our 2 rooms where spotless, beds where VERY comfertable, and All the staff where very freindly, and helpfull, plus a very convenient location, also there is a pub, and 2 supermarkets next door, great value for money....Highly recomended!!!

10

Philip

16 Nov 2025

·

Stayed 1 night

We didn’t have breakfast so scored a half way mark as we were not able to skip it in this review. It’s an old Campanile hotel now run by a small group so I support them all the way. It’s handy as the brown road signs are still there directing from the motorway. Still looks outdated but it’s being upgraded. Lidl a short walk away for groceries. It’s on a steep hill so watch out if it’s wet or icy. Could do with two pillows but a bath towel came in handy. TV wasn’t much good with reception and selection of channels.

4

david

3 Aug 2025

·

Stayed 1 night

Very outdated and need of refurbishment. It was cheap and near Cardiff

10

Anna

8 Oct 2025

·

Stayed 1 night

Easy check in with very friendly staff, room clean byt the bathroom could do with an update. Annoying light right outside window illuminated room all night! Bed comfy Supermarkets and pub very closeby

8

Michael

17 Dec 2025

·

Stayed 1 night

We were only staying one night on a short visit to Cardiff. The hotel was easily accessed from the motorway. It reminded us of American-style motels with the rooms all having external access, although each room had a small lobby to prevent the Welsh rain entering the bedroom. After a quick friendly checkin we found a clean room with the basics we needed for the night. We were allowed to check in early although were warned that the water in the room would be unavailable until later owing to plumbing work. Our only concern was that the mattresses were not the most comfortable, but perhaps that is a matter of personal preference.

6

Cornelia

19 Oct 2025

·

Stayed 2 nights

A clean, decent, cheap option for a drop into Cardiff. Good public transport connection. One downside is parking is on a very steep land and has just turned into a pay to park/anpr job.

8

Katie

13 Oct 2025

·

Stayed 1 night

If you go with reasonable expectations, you won’t be disappointed. From the price, it is clearly a budget option in this area and those coming expecting a 5 star experience/ a romantic stay should be realistic and reach further into their pockets. I got a little lost on the way here, but it is conveniently located close to shops (very near a Lidl and Waitrose). The reception staff were very friendly, giving a warm welcome and great service. My room was clean and tidy, had plenty of desk space and plugs and fit all my needs for a brief overnight stay before an interview in Cardiff. As a little tip, I’d suggest bringing a teaspoon with you (I travel with one anyway) , as there were only wooden stirrers provided. It was reminiscent of PGL accommodation (without the sharing), which I found quite nostalgic - no frills, but comfy, quiet and functional.I can’t comment on breakfast, as I didn’t eat here. Overall, good value for money

6

So Yuk

20 Sept 2025

·

Stayed 1 night

The location is convenient and there is a free car park.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is limited; guests mention a closed kitchen or no bar/restaurant, and breakfast feedback ranges from ok to lukewarm.

Related guest reviews

8

Jackie

7 Sept 2025

·

Stayed 1 night

It was overall good Breakfast was cold/warmish the only hot item in Breakfast was the sausages the room was nice staf were brilliant

4

Ian

27 Feb 2026

·

Stayed 1 night

TV didnt work, something questionable smeared on the back of the front door. Breakfast was ok. Staff friendly. It is its price.

6

Samantha

30 Nov 2025

·

Stayed 2 nights

The staff were very friendly, the rooms are basic, clean but that was expected with the price. A lack of bar and restaurant was disappointing.

8

Tony

28 Sept 2025

·

Stayed 2 nights

Kitchen closed

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The Beacon Hotel Cardiff East M4

About this property

Location

Room options

Twin Room

Double Room

Guest reviews of The Beacon Hotel Cardiff East M4

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Beacon Hotel Cardiff East M4