Hyatt Place Chicago Medical/University District
From
US$146
/ night
Select dates to see prices and availability
From
US$146
/ night
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Stay in one of 103 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
Location
A stay at Hyatt Place Chicago Medical/University District places you in the heart of Chicago, within a 15-minute walk of United Center and University of Illinois Chicago. This hotel is 2.4 mi (3.8 km) from Chicago Riverwalk and 2.7 mi (4.4 km) from Grant Park.
What's nearby
Rush University Medical Center(0.1 Miles)
United Center(0.7 Miles)
University of Illinois Chicago(0.7 Miles)
Union Park(0.8 Miles)
Credit Union 1 Arena(0.9 Miles)
Anna and Frederick Douglass Park(1.4 Miles)
Milwaukee Avenue(2.1 Miles)
311 S Wacker Dr(2.1 Miles)
Skydeck Ledge(2.2 Miles)
Willis Tower(2.2 Miles)
Chicago Board of Trade Building(2.3 Miles)
Chicago Riverwalk(2.4 Miles)
333 West Wacker Drive(2.5 Miles)
Cadillac Palace Theatre(2.6 Miles)
Chicago City Hall(2.6 Miles)
Chicago Midway Airport (MDW)(11.8 Miles)
Chicago O'Hare Intl. Airport (ORD)(19.7 Miles)
Chicago, IL (PWK-Chicago Executive)(27.4 Miles)
Chicago, IL (DPA-Dupage)(39.2 Miles)
Rockford, IL (RFD-Greater Rockford)(89.4 Miles)
Parking
Non-smoking rooms
Business centre
Banquet facilities
Safe-deposit box
Billiards
Location
1835 West Harrison Street, Building A, Illinois Medical District, Chicago, Illinois, United States of America
Rush University Medical Center (0.1 Miles)
United Center (0.7 Miles)
University of Illinois Chicago (0.7 Miles)
Union Park (0.8 Miles)
Credit Union 1 Arena (0.9 Miles)
Anna and Frederick Douglass Park (1.4 Miles)
Room options
6
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds (High Floor)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 King Bed with Sofa Bed, Accessible (With Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room (2 Queen Beds with Sofa Bed)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed with Sofa Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Queen Beds, Accessible (With Shower)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed with Sofa Bed (High Floor)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.5
Very good
Based on 1,487 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place Chicago Medical/University District, travelers highlight spacious rooms in a beautifully restored former hospital, friendly staff, and a convenient location for the United Center, transit, and the medical district, with many noting good overall value.
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What guests think
At Hyatt Place Chicago Medical/University District, travelers highlight spacious rooms in a beautifully restored former hospital, friendly staff, and a convenient location for the United Center, transit, and the medical district, with many noting good overall value.
Common downsides include limited, tight, and paid parking, noise from hallways or adjacent rooms, and housekeeping inconsistencies. Breakfast feedback is mixed: some praise it while others report lukewarm items, limited variety, or slow replenishment; on-site bar and gym are handy but food options and bar hours can feel limited. Overall, expect a comfortable, well-located stay with occasional noise, parking, or service trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is convenient but often limited, tight, and paid; overflow may require a short walk to a garage. Guests appreciate the gym and bar, though bar hours/menu feel limited at times and elevators occasionally need maintenance; keycard elevator access adds security.
Related guest reviews
10
Tamara
1 Jun 2025
·
Stayed 6 nights
The hotel was very close to Rush Hospital - within walking distance which was great for us since we had a family member at the hospital. The room was clean and the breakfast buffet was good. Staff members were friendly. I would recommend this hotel. The only bleep on this review is the parking situation with the hotel, they have limited parking and if you check in later in the day - there isn't any available for the room that you have reserved.
The hotel was very close to Rush Hospital - within walking distance which was great for us since we had a family member at the hospital. The room was clean and the breakfast buffet was good. Staff members were friendly. I would recommend this hotel. The only bleep on this review is the parking situation with the hotel, they have limited parking and if you check in later in the day - there isn't any available for the room that you have reserved.
8
Sandra
17 Jun 2024
·
Stayed 1 night
I didn't like that there is an additional fee for parking of $30.00.
I didn't like that there is an additional fee for parking of $30.00.
10
Josefina
5 Aug 2025
·
Stayed 1 night
Loved this property, the only thing is the parking lot, we had to walk to the parking garage, everything else was AWESOME! Definitely will stay again and recommend this hotel
Loved this property, the only thing is the parking lot, we had to walk to the parking garage, everything else was AWESOME! Definitely will stay again and recommend this hotel
10
Justin
10 Dec 2023
·
Stayed 1 night
If the parking lot at the hotel is full you may have to use the parking garage. It’s a seven minute walk. Not a huge deal, but be prepared if it’s cold outside.
If the parking lot at the hotel is full you may have to use the parking garage. It’s a seven minute walk. Not a huge deal, but be prepared if it’s cold outside.
10
Pamela
21 Nov 2024
·
Stayed 1 night
Very nice, clean, updated hotel. Spacious rooms. Great workout facility convenient to downtown.
Very nice, clean, updated hotel. Spacious rooms. Great workout facility convenient to downtown.
8
Paula
8 Jun 2025
·
Stayed 1 night
Elevator under repair. Good location to United Center.
Elevator under repair. Good location to United Center.
8
Jarita
16 Feb 2025
·
Stayed 2 nights
The parking in the back was supposedly full but ppl were double parked so nobody could park in every spot available.
The parking in the back was supposedly full but ppl were double parked so nobody could park in every spot available.
6
Nicholas
1 Nov 2023
·
Stayed 1 night
Didn't like that the bar was only open until 10pm and then you can't even buy beer past 11pm from the market. This was on a Thursday night too. Lady at desk was a little rude when i went to grab a beer. Maybe a sign should be posted.
Didn't like that the bar was only open until 10pm and then you can't even buy beer past 11pm from the market. This was on a Thursday night too. Lady at desk was a little rude when i went to grab a beer. Maybe a sign should be posted.
8
Kevin
29 Jan 2025
·
Stayed 3 nights
Super convenient if you are going to the United Center, within a few blocks of walking distance or a 5 minute Uber/Lyft ride. Parking was a bit of a challenge especially on the weekends as there is only one lot in the back of the hotel. Can be noisy at times as it is right off of the Interstate. Rooms are very secure as you have to have key card access to the elevators going up. Overall, 4/5 stars.
Super convenient if you are going to the United Center, within a few blocks of walking distance or a 5 minute Uber/Lyft ride. Parking was a bit of a challenge especially on the weekends as there is only one lot in the back of the hotel. Can be noisy at times as it is right off of the Interstate. Rooms are very secure as you have to have key card access to the elevators going up. Overall, 4/5 stars.
10
Margaret Anne
18 Sept 2025
·
Stayed 1 night
The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.
The only complaint that we had was that the parking lot was so tight. The people that parked on either side of our vehicle were so close that we had to climb through the back to get to the drivers seat. I don’t know how they got out of their vehicles.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe very clean rooms and public areas, but housekeeping is inconsistent. Recurring issues include rooms not serviced without requests and occasional lapses like hair, stained dishes or linens, and missed supplies.
Related guest reviews
8
Alejandro
27 Nov 2024
·
Stayed 5 nights
I requested daily cleanness and they did not do it
I requested daily cleanness and they did not do it
4
Blaine
25 Jun 2025
·
Stayed 1 night
Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!
Room was dirty, huge brown stain on mattress under sheet, I had to clean the toilet before I could use it!
10
Julie
24 Sept 2025
·
Stayed 2 nights
Great place to stay if attending anything at United Center. Friendly, helpful staff. Clean, comfortable and spacious rooms.
Great place to stay if attending anything at United Center. Friendly, helpful staff. Clean, comfortable and spacious rooms.
6
Amy B
3 Apr 2024
·
Stayed 1 night
The room in general was not very clean. The vanity top had spots on it and the inside of the refrigerator also had food particles, shredded cheese, in it.
The room in general was not very clean. The vanity top had spots on it and the inside of the refrigerator also had food particles, shredded cheese, in it.
6
Daniel
6 Jan 2025
·
Stayed 2 nights
Upon checking in for my two night stay I found long women's hair, or what I am assuming was from a woman, on my shower walls. I let the front desk know but seemed to be too late to get the entire room clean. They did a "refresh" though which they said someone may get to the hair but when I returned it was waiting for me.
Upon checking in for my two night stay I found long women's hair, or what I am assuming was from a woman, on my shower walls. I let the front desk know but seemed to be too late to get the entire room clean. They did a "refresh" though which they said someone may get to the hair but when I returned it was waiting for me.
8
Angey
14 Feb 2025
·
Stayed 2 nights
The room was very nice but not the cleanest. All of the glasses were stained and gross and behind one of the beds was trash and dusty. Other than that everything else seemed cleaned and comfortable. The hotel was beautiful and the staff was very nice :) 7.5/10 would definitely recommend to a friend.
The room was very nice but not the cleanest. All of the glasses were stained and gross and behind one of the beds was trash and dusty. Other than that everything else seemed cleaned and comfortable. The hotel was beautiful and the staff was very nice :) 7.5/10 would definitely recommend to a friend.
6
Aaron
9 Jul 2025
·
Stayed 1 night
The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.
The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.
8
Pauline
30 Mar 2025
·
Stayed 2 nights
It was a nice hotel however they didn’t clean my room which upset me. Great history and very nicely renovated
It was a nice hotel however they didn’t clean my room which upset me. Great history and very nicely renovated
6
Kelly
17 Sept 2025
·
Stayed 1 night
Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.
Pretty nice hotel. Pretty good size rooms. Nice front desk staff. However they assured me they would have housekeeping clean our room and they did not. Coffee maker in room is broken.
10
Fredrick
25 Oct 2025
·
Stayed 2 nights
Hotel was great! Easy check in, the rooms were clean and comfortable and the breakfast was delicious.
Hotel was great! Easy check in, the rooms were clean and comfortable and the breakfast was delicious.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are notably spacious and comfortable with high ceilings and modern layouts. Some guests report noise from halls or doors, dim lighting or maintenance hiccups (AC or TV), and mixed comfort or cleanliness with sofa beds.
Related guest reviews
6
Madison
12 Jan 2025
·
Stayed 2 nights
Great location for United Center and very clean/modern. However, the walls are paper thin. We couldn't sleep due to music and even talking in the room next to us. I let the front desk know and they just said, "they had heard that before".
Great location for United Center and very clean/modern. However, the walls are paper thin. We couldn't sleep due to music and even talking in the room next to us. I let the front desk know and they just said, "they had heard that before".
10
Andrea
12 Aug 2025
·
Stayed 1 night
Great location for seeing a show at United Center. Walk was easy and didn’t feel uneasy late at night. Breakfast was nice, very clean, typical options like eggs, pancakes, sausage etc. piping hot coffee! Rooms spacious can tell it was a hospital from the layout. Only major complaint was that our TV was not working great but that could have been weather related.
Great location for seeing a show at United Center. Walk was easy and didn’t feel uneasy late at night. Breakfast was nice, very clean, typical options like eggs, pancakes, sausage etc. piping hot coffee! Rooms spacious can tell it was a hospital from the layout. Only major complaint was that our TV was not working great but that could have been weather related.
4
Alex
27 Feb 2025
·
Stayed 2 nights
This hotel is nice and spacious, but DO NOT book a room if you intend to get any sleep. I booked a room at the Hyatt for a big event and did not get any sleep at all due to noisy neighbors and loud hallways and doors. Although I do like layout of the hotel rooms and the excellent breakfast, this hotel is not worth it if you need sleep. Very upset by the noise, was not able to sleep at all here.
This hotel is nice and spacious, but DO NOT book a room if you intend to get any sleep. I booked a room at the Hyatt for a big event and did not get any sleep at all due to noisy neighbors and loud hallways and doors. Although I do like layout of the hotel rooms and the excellent breakfast, this hotel is not worth it if you need sleep. Very upset by the noise, was not able to sleep at all here.
10
Benjamin
11 Mar 2024
·
Stayed 1 night
Great place to stay for events at the United Center. Beautiful building. Very unique. Rooms are fantastic.
Great place to stay for events at the United Center. Beautiful building. Very unique. Rooms are fantastic.
10
Julie
24 Sept 2025
·
Stayed 2 nights
Great place to stay if attending anything at United Center. Friendly, helpful staff. Clean, comfortable and spacious rooms.
Great place to stay if attending anything at United Center. Friendly, helpful staff. Clean, comfortable and spacious rooms.
4
Tiffany
16 Dec 2024
·
Stayed 1 night
The rooms are extremely spacious but they look and smell like a hospital. The energy in the room is borderline depressing because the lighting is insanely dim. They don’t have sufficient overhead lighting, just tiny lamps here and there. The hallway had a nasty smell and the floors looked rough. The parking is $30 but even if you pay, there is no guarantee that you will actually be able to use the parking lot because they sell more parking passes than actual spaces available. It is very possible that you could buy a pass and end up parking on the side of the street. All in all, I would never stay here again.
The rooms are extremely spacious but they look and smell like a hospital. The energy in the room is borderline depressing because the lighting is insanely dim. They don’t have sufficient overhead lighting, just tiny lamps here and there. The hallway had a nasty smell and the floors looked rough. The parking is $30 but even if you pay, there is no guarantee that you will actually be able to use the parking lot because they sell more parking passes than actual spaces available. It is very possible that you could buy a pass and end up parking on the side of the street. All in all, I would never stay here again.
6
Aaron
9 Jul 2025
·
Stayed 1 night
The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.
The property is quite nice and I like to see creative use of a property that was once something else. That said, the high ceilings combined with the flooring and the VERY heavy doors on the rooms leads to sound carrying up and down the hall very easily and loudly. You can hear people in and out of their rooms at all times, and though I was a fair distance from the ice machine, it sounded as though it was right outside my room. I wasn’t overly impressed with the in-room coffee situation either. My one coffee cup was dirty, and there was one regular coffee and three decaf selections. The sugar and creamer packages were old (the creamer came out in clumps) and one had already been opened.
8
Jennifer
22 Mar 2025
·
Stayed 2 nights
Hotel had big rooms. I gave it a 4 star because the bed was lumpy and too soft for me (however it had great pillows). I would stay at this hotel again!
Hotel had big rooms. I gave it a 4 star because the bed was lumpy and too soft for me (however it had great pillows). I would stay at this hotel again!
6
Kaleb
23 Aug 2025
·
Stayed 1 night
Hotel was very clean, and the staff was great, but not very helpful. The AC in our room was insufficient, and when we realized at 11:00pm, they offered to send maintenance down the next morning. Our only night, we slept in 78 degrees, sweating. I was offered free water or a credit in the snack/drink area.
Hotel was very clean, and the staff was great, but not very helpful. The AC in our room was insufficient, and when we realized at 11:00pm, they offered to send maintenance down the next morning. Our only night, we slept in 78 degrees, sweating. I was offered free water or a credit in the snack/drink area.
10
Laura
26 Jul 2025
·
Stayed 1 night
Very nice room. Clean, spacious room. Unique hotel
Very nice room. Clean, spacious room. Unique hotel
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, with several standout team members. Experiences can be uneven, including slow responses, room assignment errors or overselling, and unfulfilled housekeeping or amenity requests.
Related guest reviews
2
shelley
7 Aug 2024
·
Stayed 1 night
We were staying at this hotel to be part of a conference and the hotel was oversold so they sent us downtown to a partner hotel. I don’t understand how they can do that!
We were staying at this hotel to be part of a conference and the hotel was oversold so they sent us downtown to a partner hotel. I don’t understand how they can do that!
10
Melissa
2 Aug 2025
·
Stayed 1 night
The gentleman that checked us in was by far and away the best service I have ever received at a hotel. The desk staff was always smiling, offering to help, and friendly. The entire hotel was incredibly clean, quiet, and welcoming. On the way out the room attendants preparing to clean also were very polite and happy with a good morning as we left.
The gentleman that checked us in was by far and away the best service I have ever received at a hotel. The desk staff was always smiling, offering to help, and friendly. The entire hotel was incredibly clean, quiet, and welcoming. On the way out the room attendants preparing to clean also were very polite and happy with a good morning as we left.
6
Els
6 Aug 2024
·
Stayed 4 nights
First room I was assigned was occupied. I walked in on a gentleman who was not expecting this. Front desk staff reacted to this by assigning me a different room. No apologies, however. They did offer me a free drink and snack. I said that an apology should go out to the person whose room I walked into.
First room I was assigned was occupied. I walked in on a gentleman who was not expecting this. Front desk staff reacted to this by assigning me a different room. No apologies, however. They did offer me a free drink and snack. I said that an apology should go out to the person whose room I walked into.
4
Ximena
13 Oct 2024
·
Stayed 2 nights
Beautiful exterior, confusing interior. Worst breakfast I've had, dirty tables and plates, lack of food. Housekeeping did not make our room, even though we scheduled for it. Staff was rude and not friendly.
Beautiful exterior, confusing interior. Worst breakfast I've had, dirty tables and plates, lack of food. Housekeeping did not make our room, even though we scheduled for it. Staff was rude and not friendly.
10
Debra
24 Jun 2024
·
Stayed 3 nights
We didn't spend much time around the property. The rooms were big, the beds were comfortable and anything we requested was supplied right away. The staff was very supportive and helpful!
We didn't spend much time around the property. The rooms were big, the beds were comfortable and anything we requested was supplied right away. The staff was very supportive and helpful!
8
April
15 Jan 2025
·
Stayed 4 nights
Employees were FANTASTIC, which was amazing due to it being the holidays
Employees were FANTASTIC, which was amazing due to it being the holidays
4
Cori
27 Jan 2025
·
Stayed 1 night
They gave us a huge discount because we had so many problems, so I did appreciate that. Problems: didn't have room I paid for (booked 2 queen beds 2 months ago, but they "sold out"), didn't have any parking available (even though the lot was maybe half full), bathroom smelled like weed, found a sock and unused tampon in the room from previous guest, had no bedding for sofa bed and the employees refused to bring it to us (went down to get it at 11pm to see 3 employees chatting and laughing at the desk), only had 2 bath towels for 3 guests (had to go get them, same as above), and the woman who promised me the discount did not put it on my bill or tell her supervisot about it (had to deal with it during check out), ran out of coffee 30 mins before breakfast ended
They gave us a huge discount because we had so many problems, so I did appreciate that. Problems: didn't have room I paid for (booked 2 queen beds 2 months ago, but they "sold out"), didn't have any parking available (even though the lot was maybe half full), bathroom smelled like weed, found a sock and unused tampon in the room from previous guest, had no bedding for sofa bed and the employees refused to bring it to us (went down to get it at 11pm to see 3 employees chatting and laughing at the desk), only had 2 bath towels for 3 guests (had to go get them, same as above), and the woman who promised me the discount did not put it on my bill or tell her supervisot about it (had to deal with it during check out), ran out of coffee 30 mins before breakfast ended
10
Zulma
14 Jun 2025
·
Stayed 2 nights
I have stayed at this Hotel many times in the past and two employees, who I consider more of Caregivers for all they have done for me and my dear Father, have been PHENOMENAL and FANTASTIC! They are Moriah and Mrs. Esther Gutieŕres. They ALWAYS go above and beyond. Their customer service is top notch and they always greet you with a smile and a wave. I always look forward to seeing them, both. They are the highlight of my various stays at Hyatt IMD. Keep up the amazing job! I hope to see you all soon.
I have stayed at this Hotel many times in the past and two employees, who I consider more of Caregivers for all they have done for me and my dear Father, have been PHENOMENAL and FANTASTIC! They are Moriah and Mrs. Esther Gutieŕres. They ALWAYS go above and beyond. Their customer service is top notch and they always greet you with a smile and a wave. I always look forward to seeing them, both. They are the highlight of my various stays at Hyatt IMD. Keep up the amazing job! I hope to see you all soon.
10
Sara
23 Jul 2025
·
Stayed 2 nights
Great staff and all around great hotel!!
Great staff and all around great hotel!!
4
Marcus
12 Jul 2025
·
Stayed 3 nights
Didn’t have hot water for the entire time during my stay. I was told mixed information by each person when it would be back. I was told that my stay would be discounted by 50% by the European desk agent. But it was only by 1 night and my 1 drink charge. There could have been clearer information on the hot water. I was expecting my folio to show the proper adjustment but it didn’t.
Didn’t have hot water for the entire time during my stay. I was told mixed information by each person when it would be back. I was told that my stay would be discounted by 50% by the European desk agent. But it was only by 1 night and my 1 drink charge. There could have been clearer information on the hot water. I was expecting my folio to show the proper adjustment but it didn’t.
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AI-generated summary based on recent guest reviews
Location
Excellent for the United Center, Rush/UIC, and nearby Blue/Pink Line stations; downtown is a short drive or train ride. The immediate area has fewer walkable dining options, and a few guests noted exterior cleanliness or safety concerns at times.
Related guest reviews
10
Aileen
16 Jun 2024
·
Stayed 1 night
Close enough to downtown and Chinatown but quiet and we felt safe. Reasonable parking rates and easy to park. Rooms are big and beds are very comfortable. Free breakfast is nice.
Close enough to downtown and Chinatown but quiet and we felt safe. Reasonable parking rates and easy to park. Rooms are big and beds are very comfortable. Free breakfast is nice.
10
Joshua
2 Mar 2024
·
Stayed 4 nights
Perfect place for a visit to the United Center. Only a 10-12 min walk. Blue line train 3 min walk. Room very modern, spacious and comfortable
Perfect place for a visit to the United Center. Only a 10-12 min walk. Blue line train 3 min walk. Room very modern, spacious and comfortable
10
frances
4 Dec 2024
·
Stayed 3 nights
The hotel is close to 2 subway stations making it really easy and fast to get downtown. no worries about walking around at night. We walked to the United Center for a hockey game. It is in a safe area...The hotel has a good breakfast, is spacious and clean.
The hotel is close to 2 subway stations making it really easy and fast to get downtown. no worries about walking around at night. We walked to the United Center for a hockey game. It is in a safe area...The hotel has a good breakfast, is spacious and clean.
10
DENISE
23 Jul 2025
·
Stayed 4 nights
Situated in the medical district, this hotel, which was renovated from a hospital is huge! Although there isn’t much to do, walking distance, the trains were easily accessible. if traveling by car, the downtown area as well as the Fulton market is not far. We met a traveling nurse who told us this once hospital now hotel is haunted and we should expect a knock on our door at night from the spirits. However, none of that happened and we slept peacefully. it is a very beautiful and clean hotel. everyone was friendly and courteous.
Situated in the medical district, this hotel, which was renovated from a hospital is huge! Although there isn’t much to do, walking distance, the trains were easily accessible. if traveling by car, the downtown area as well as the Fulton market is not far. We met a traveling nurse who told us this once hospital now hotel is haunted and we should expect a knock on our door at night from the spirits. However, none of that happened and we slept peacefully. it is a very beautiful and clean hotel. everyone was friendly and courteous.
10
Benita
7 Jul 2025
·
Stayed 2 nights
Will definitely stay here again. Very quiet and safe area just a short uber to downtown!
Will definitely stay here again. Very quiet and safe area just a short uber to downtown!
10
Brandon
19 Jun 2025
·
Stayed 5 nights
Good location. Room was just right for stay and price was reasonable
Good location. Room was just right for stay and price was reasonable
10
Jacobi
20 Feb 2025
·
Stayed 2 nights
The location was perfect, not too far from downtown but away from the congestion.
The location was perfect, not too far from downtown but away from the congestion.
10
Mike
31 Jul 2025
·
Stayed 1 night
Excellent location for United Center
Excellent location for United Center
10
Janice
8 Aug 2025
·
Stayed 1 night
Great location!
Great location!
8
Ikuyo
15 Aug 2024
·
Stayed 1 night
The hotel was very convenient located close to pink and blue line station. At night, the location is pretty quiet and could be unsafe to walk by yourself.
The hotel was very convenient located close to pink and blue line station. At night, the location is pretty quiet and could be unsafe to walk by yourself.
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast is appreciated by many, but reports of limited variety, lukewarm food, broken toasters, and slow restocking recur. On-site bar food is convenient though limited, and multiple reviews mention no room service.
Related guest reviews
8
Erneshia
2 Jan 2025
·
Stayed 1 night
Room was really clean with the exception of a lot of stray hair just lying around for some reason. Cons: not enough outlets, no microwave in room, no room service, limited food options.
Room was really clean with the exception of a lot of stray hair just lying around for some reason. Cons: not enough outlets, no microwave in room, no room service, limited food options.
8
Tony
5 Feb 2025
·
Stayed 3 nights
It was very close to Rush Hospital which is it's best selling point. Their room prices are competitive. They just need to work on their breakfast. The food is rather repetitive and can get cold quickly. They really need to use hot plates or something to keep the food warmer. The unheated stoneware isn't getting the job done.
It was very close to Rush Hospital which is it's best selling point. Their room prices are competitive. They just need to work on their breakfast. The food is rather repetitive and can get cold quickly. They really need to use hot plates or something to keep the food warmer. The unheated stoneware isn't getting the job done.
8
Matthew
29 Jan 2025
·
Stayed 2 nights
The room was nice and very spacious. Our only complaint is that under the couch was not clean. Also, when we went to breakfast, one of the toasters didn't work at all and another only partially worked. Therefore there was always a line.
The room was nice and very spacious. Our only complaint is that under the couch was not clean. Also, when we went to breakfast, one of the toasters didn't work at all and another only partially worked. Therefore there was always a line.
10
Steve
17 Jun 2025
·
Stayed 1 night
Great breakfast
Great breakfast
8
Jeffrey
7 Dec 2024
·
Stayed 1 night
We stayed there one evening to attend a concert at the United Center. It is a great location for that venue with a 10-15 minute walk. The hotel was pretty nice and clean as well as the room was clean and nice layout. Our room did not have enough toilet paper, ran out of tissues, did not have coffee cups or any bar soap to wash your hands. At breakfast the two pans of eggs ran out for about 30 minutes, there was a broken toaster and trash cans piled over the tops. This place is super close to making it a great stay but the few important comforts were lacking. I would stay again but will be cautious of these things.
We stayed there one evening to attend a concert at the United Center. It is a great location for that venue with a 10-15 minute walk. The hotel was pretty nice and clean as well as the room was clean and nice layout. Our room did not have enough toilet paper, ran out of tissues, did not have coffee cups or any bar soap to wash your hands. At breakfast the two pans of eggs ran out for about 30 minutes, there was a broken toaster and trash cans piled over the tops. This place is super close to making it a great stay but the few important comforts were lacking. I would stay again but will be cautious of these things.
6
Nicholas
1 Nov 2023
·
Stayed 1 night
Didn't like that the bar was only open until 10pm and then you can't even buy beer past 11pm from the market. This was on a Thursday night too. Lady at desk was a little rude when i went to grab a beer. Maybe a sign should be posted.
Didn't like that the bar was only open until 10pm and then you can't even buy beer past 11pm from the market. This was on a Thursday night too. Lady at desk was a little rude when i went to grab a beer. Maybe a sign should be posted.
8
Stephanie
8 Dec 2024
·
Stayed 1 night
The only disappointing thing about this hotel was the breakfast. Otherwise everyone was very friendly and the place was clean.
The only disappointing thing about this hotel was the breakfast. Otherwise everyone was very friendly and the place was clean.
10
Fredrick
25 Oct 2025
·
Stayed 2 nights
Hotel was great! Easy check in, the rooms were clean and comfortable and the breakfast was delicious.
Hotel was great! Easy check in, the rooms were clean and comfortable and the breakfast was delicious.
6
Polina
5 Oct 2025
·
Stayed 2 nights
Steven at the front desk was amazing! The staff were very friendly. I wish there was room service or more food options. The tv also had strange sound settings.
Steven at the front desk was amazing! The staff were very friendly. I wish there was room service or more food options. The tv also had strange sound settings.
6
brent
31 Jan 2025
·
Stayed 1 night
Was nice hotel to have just a bland breakfast
Was nice hotel to have just a bland breakfast
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AI-generated summary based on recent guest reviews
10
Hollie
4 weeks ago
·
Stayed 3 nights
It was a beautiful hotel to stay in. The rooms and the common areas were clean and well kept. Check in was an easy process and quick process. The staff was always friendly and helpful. The breakfast had several choices and the area was clean. There was plenty of parking right outside the back of the building for $35 a day.
It was a beautiful hotel to stay in. The rooms and the common areas were clean and well kept. Check in was an easy process and quick process. The staff was always friendly and helpful. The breakfast had several choices and the area was clean. There was plenty of parking right outside the back of the building for $35 a day.
10
Kayla
16 Aug 2026
·
Stayed 1 night
Really lovely stay! Spacious and clean room, very easy to get to off the highway and parking was very convenient!
Really lovely stay! Spacious and clean room, very easy to get to off the highway and parking was very convenient!
10
Diana
9 Aug 2026
·
Stayed 1 night
We were late for an event but had to go the hotel first and the check-in clerk was so helpful in assisting us to get to our room fast so we could change and leave. The room was comfortable and quiet. The breakfast was delicious and lastly, the staff around the hotel was courteous and very polite!! I would definitely stay here again!!!
We were late for an event but had to go the hotel first and the check-in clerk was so helpful in assisting us to get to our room fast so we could change and leave. The room was comfortable and quiet. The breakfast was delicious and lastly, the staff around the hotel was courteous and very polite!! I would definitely stay here again!!!
10
Lisa
2 Aug 2026
·
Stayed 2 nights
Check-in staff was attentive and friendly.
Check-in staff was attentive and friendly.
8
Toni
2 Aug 2026
·
Stayed 2 nights
Clean rooms. Good breakfast. No gluten free options.
Clean rooms. Good breakfast. No gluten free options.
FAQs about Hyatt Place Chicago Medical/University District
Is parking available at the hotel?
Parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary breakfast is offered, though specific serving hours are not detailed.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out options may be available upon request.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including accessible public areas and facilities.
Where is the hotel located in relation to key landmarks?
The hotel is located in the Near West Side neighborhood of Chicago, near a metro station and close to attractions like the Art Institute of Chicago and Lincoln Park Zoo.
What are the policies for guests staying with children?
Children are allowed to stay at the hotel, and there is no minimum age specified for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 483.21431130706793USD
- 2026-09-18: 863.6388262734375USD
- 2026-09-19: 908.3928218521729USD
- 2026-09-20: 271.58854333419805USD
- 2026-09-21: 260.32240430282593USD
- 2026-09-22: 529.2971739580079USD
- 2026-09-23: 313.26595435821537USD
- 2026-09-24: 758.3206901781007USD
- 2026-09-25: 305.4177327540894USD
- 2026-09-26: 304.8808546241455USD
- 2026-09-27: 238.7742451844788USD
- 2026-09-28: 659.7882985264894USD
- 2026-09-29: 508.5849642473145USD
- 2026-09-30: 422.8149086938477USD
- 2026-10-01: 285.5357278165283USD
- 2026-10-02: 586.0107980452881USD
- 2026-10-03: 556.1913810355226USD
- 2026-10-04: 256.7037048934021USD
- 2026-10-05: 263.73263302716066USD
- 2026-10-06: 269.68577326199346USD
- 2026-10-07: 382.70944334729006USD
- 2026-10-08: 547.236581692566USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 972.0713249011231USD
- 2026-10-12: 325.1982257962647USD
- 2026-10-13: 290.5217553268433USD
- 2026-10-14: 270.63337524609375USD
- 2026-10-15: 262.67357112203985USD
- 2026-10-16: 304.4525991262207USD
- 2026-10-17: 391.0254323258057USD
- 2026-10-18: 360.1811935343628USD
- 2026-10-19: 445.1743923535767USD
- 2026-10-20: 464.01164442993166USD
- 2026-10-21: 262.67357112203985USD
- 2026-10-22: 259.2301706361695USD
- 2026-10-23: 300.41856964654545USD
- 2026-10-24: 211.76066179934693USD
- 2026-10-25: 173.51143148254397USD
- 2026-10-26: 277.34746938546755USD
- 2026-10-27: 241.80058170126344USD
- 2026-10-28: 278.85188057904054USD
- 2026-10-29: 219.78255351297USD
- 2026-10-30: 222.69466287625124USD
- 2026-10-31: 223.51132922717287USD
- 2026-11-01: 227.6054671997681USD
- 2026-11-02: 248.06732994140629USD
- 2026-11-03: 222.4690108299866USD
- 2026-11-04: 232.0004628912964USD
- 2026-11-05: 307.3495762814942USD
- 2026-11-06: 473.18855796496587USD
- 2026-11-07: 557.789755534607USD
- 2026-11-08: 225.7034677492676USD
- 2026-11-09: 231.8293148164673USD
- 2026-11-10: 243.89600719949343USD
- 2026-11-11: 225.01574042074586USD
- 2026-11-12: 241.57491214086917USD
- 2026-11-13: 273.29632860113526USD
- 2026-11-14: 268.6434198365479USD
- 2026-11-15: 228.6370669496155USD
- 2026-11-16: 228.6370669496155USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Uncovered self parking fee: USD 35 per day (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Banquet facilities
Safe-deposit box
Billiards
General
Non-smoking rooms
Allergy-free room available
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Banquet facilities
Safe-deposit box
24-Hour Front Desk
Activities
Billiards
Fitness Center (nearby)