Is parking available at the property?

Self parking is available on-site for a fee of USD 40.00 per day. Parking is limited, and height restrictions apply.

Does the hotel allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property has limited wheelchair-accessible facilities, including step-free entrances and designated areas. However, specific details on accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Chicago, just a short 7-minute walk from Willis Tower and 13 minutes by foot from the Art Institute of Chicago. Millennium Park is 0.9 miles away, and Chicago Theatre is 1.1 miles away.

Does the hotel have a swimming pool?

The hotel features an indoor swimming pool, but it is closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. The pool's operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a minimum age of 21. Specific details regarding additional charges for older children are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 25.00 per day, but availability is subject to confirmation. Specific information about cribs is not provided.

The Buckingham Hotel

What guests think

At The Buckingham Hotel, guests consistently praise the sweeping city and lake views, quiet and secure setting, and friendly staff, while noting that the hidden office-building location and multi-elevator access can make arrival and parking confusing.

Rooms are generally spacious and comfortable, though some decor feels dated and a few guests reported TV or Wi-Fi issues. Facilities are limited compared with full-service hotels; the gym and pool have restricted hours and breakfast is basic grab-and-go. The location is central and walkable once you figure out the entrance, and many reviews highlight strong cleanliness. Expect a quiet, boutique stay with some trade-offs in convenience and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on access to a connected athletic club; the gym is well equipped but the pool is adults only with limited weekday hours and often closed on weekends. Parking is available but can be costly and navigating the garage and elevators is confusing.

Related guest reviews

8

Michal

12 Feb 2025

·

Stayed 3 nights

Prime location, friendly and accommodating staff. Unfortunately the pool is not open on weekends.

8

Shelby

11 Aug 2025

·

Stayed 1 night

Great views, kind of inconvenient. Parking is kind of expensive.

6

Shannon

14 Apr 2025

·

Stayed 2 nights

Nothing negative about The Buckingham itself, but a HUGE DISAPPOINTMENT was that the pool was for only ages 18 and up. We came to Chicago for spring break with our 8yo daughter and promised her a pool. Pool is listed in the amenities with ZERO MENTION of age restriction. It's only when you check into your room that there's a small sign that says the pool is 18 and up. That really, really sucked. PLEASE help other families know this up front.

8

Mirsa

8 Jul 2024

·

Stayed 2 nights

Property was very clean. It was in a nice area. The property itself was amazing. The only thing for me was that their club is closed on weekends so no pool access if you are staying the weekend.

6

Shannon

9 Sept 2025

·

Stayed 2 nights

Very displeased with perks of VIP. We did not get a room upgrade. We requested a 1pm checkout and it was denied. They presented like we were getting a free breakfast as a perk, but all guests got the free (bad) breakfast so NOT A PERK. The pool was closed on the weekends despite the listing saying in was open everyday except major holidays. It took 3 elevator transfers to get to the lap pool at the fitness club. It is not a pool for relaxing and hanging out as one would expect at a hotel. While it did not impact us, several other guests tried to take their children and were denied as it’s an 18+ pool, but not advertised on listing.

10

Jason

18 Jul 2024

·

Stayed 2 nights

Hotel was very accommodating changing my stay due to travel delays. Clean and comfortable and access to athletic club is great, nice gym

10

Jennifer

30 Oct 2023

·

Stayed 1 night

This isn't a hotel for everyone. It has a pool, sauna and fitness center....but it's only open from 6a-6p M-Th, and 3p on F. No weekends. It's not "kid-friendly." The hotel is located on the 40th floor of an office building in the financial district. You will need to check in at the front desk, go up two elevators, then check in to the hotel. The rooms are very nice and the bed was exceptionally comfortable.

8

Leah

13 Oct 2025

·

Stayed 3 nights

Nice hotel. Just didn't like that the pool was closed on the weekends and it closed early during the week. Should have had it opened the entire weekend for Chicago marathon. Would have helped with my recovery after the marathon. Other than that, the hotel was really nice.

8

Sarah

20 Jul 2025

·

Stayed 1 night

Did not like: no valet parking. Shower head old. No room service after 9. No lobby or lounge snacks. Pool over 18 only. Everything else was great

8

Kimberley

19 May 2024

·

Stayed 1 night

The suite we had was very nice. The room was amazing. The only downside about this property is you do have to get on at least three different elevators from the parking garage to the property but other than that it was pretty nice. Very quiet. Staff was very nice and helpful and another thing I do love about it. It is very secure.

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Cleanliness

Reviews frequently describe the property as very clean and well kept. A few note maintenance quirks such as lukewarm hot water or minor cleaning details.

Related guest reviews

6

Michael

9 Jan 2025

·

Stayed 1 night

Clean and modern. No hot water though; lukewarm at best. Also, inconvenient access: via an office block. It takes 2 lifts to get there.

10

Jessica

22 Jan 2026

·

Stayed 1 night

It was secure, clean, and comfortable

10

Caroline

26 Nov 2025

·

Stayed 1 night

Gorgeous and clean hotel! The staff was extra friendly and helpful--offered us the suite at the same price!! The views of the lake are extraordinary. The breakfast was underwhelming, but happy and cozy. Can't beat the location and the comfort!

10

Diego

23 Nov 2025

·

Stayed 1 night

Very clean enviroment, great staff over all, nice view of the city. Would definitely go back

10

Beccah

25 Oct 2024

·

Stayed 1 night

Checked in 2pm because that’s what the email said. But when we checked in we were told we could have checked in at 11am. It would have been nice to know that ahead of time because we were exhausted from traveling and had to kill time. Bed was comfortable, tub was large. Baseboards should be cleaned more frequently. Would stay again next time we’re in Chicago.

10

Brent

4 Jan 2026

·

Stayed 2 nights

Great stay clean room great view great service!!!

10

Emanuel

27 Oct 2025

·

Stayed 2 nights

Safe , clean & very secure.

10

Erik

16 Feb 2025

·

Stayed 2 nights

The hotel is on top of business offices and makes everything feel very safe and secure. Great views and clean as well!

10

Shawntia

8 Jan 2025

·

Stayed 1 night

Nice clean and quiet

10

Celeste

17 Nov 2025

·

Stayed 3 nights

Clean room and fabulous view!

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Rooms

Rooms are spacious and comfortable with standout skyline and lake views, and the hotel is generally quiet. Some decor feels dated, and several guests reported TV limitations or Wi-Fi unreliability.

Related guest reviews

10

Barrett

19 Dec 2024

·

Stayed 1 night

This is my favorite Hotel. While the rooms are a bit dated, the view & luxuriousness make up for it.

10

Gregory

2 Oct 2025

·

Stayed 1 night

Great room and comfortable night. I would call it a boutique hotel on the 40th floor with fantastic views of Chicago.

10

Madison

1 Dec 2025

·

Stayed 1 night

We loved staying here! The room was spacious, had a great view, secure check in, and great location!

10

Moses

21 Oct 2025

·

Stayed 1 night

Amazing hotel, worth it for the city views alone.

6

Sheila

31 May 2024

·

Stayed 2 nights

ALERT The name of this hotel cannot be seen from the street and barely legible inside. Google has the address wrong. It is VERY hard to find this hotel. Once found it I s a typical deluxe hotel, on the 40th floor of an office building. My room waso looking North, great view of Chicago architecture. Located by the Loop and close to Union Station. I asked Expedia for free wi-fi almost my only filter. I paid for wifi. It didnt work. The TV had a few stations because most of the channels were HD which the hotel hadn't paid for.

6

Wendy

8 Dec 2024

·

Stayed 2 nights

Room was clean and bed was very nice. Parking was on the expensive side but we did have in and out access. Staff was rarely at the front desk so it was hard to get ahold of them. Our TV didn’t work the 3 days we stayed, we did mention it twice but no one fixed it. Shower also didn’t have a lot of warm water.

10

Lindy

27 Dec 2024

·

Stayed 1 night

Great location. Amazing view from 40th floor. Such a quiet hotel. Very secure. Will stay again.

8

Danielle

9 May 2025

·

Stayed 1 night

They do not have cable tv, if want to watch anything you have to sign into your own online services.

8

Niko

9 Aug 2025

·

Stayed 1 night

The rooms are amazing high ceilings huge windows ton of space. I will go back here. The only downside is the amenities are very limited. You need to bring your own stuff food, drinks coffee etc.

8

Marcus

14 Dec 2023

·

Stayed 2 nights

Not the best stay I have had there. Stay was for two nights but room was not refreshed during stay. Lake view room had issues with TV, blinds and internet connectivity. Willing to give it another try because if location for me, but if not improved next tome, I’ll opt for other nearby options.

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Service

Service is widely praised as friendly, accommodating, and helpful, from front desk to building security. There are occasional lapses in responsiveness or communication, particularly around arrivals and garage access.

Related guest reviews

10

jenny

22 Jan 2025

·

Stayed 3 nights

Excellent service

10

Amie

7 Apr 2025

·

Stayed 1 night

This hotel was so amazing! The building security went above and beyond and the front desk staff for both overnight and morning were friendly and very knowledgeable. Such amazing service and such a beautiful hotel. The view from the room was perfect of the city line!

10

Patricia

27 Nov 2025

·

Stayed 1 night

Helpful, friendly staff especially for navigating your way from the parking garage to this hidden gem of a hotel. Spectacular views!

10

Amanda

13 Feb 2025

·

Stayed 1 night

Staff is so friendly also I had reserved a room with an AMAZING view. The staff was so accommodating very helpful :) If I can give this hotel a 10 Star rating I would :)

10

Chanda

15 Feb 2025

·

Stayed 1 night

I got a second to none reception and was made completely comfortable. Everything was done to get me settled for my stay.

10

Edgar

28 May 2024

·

Stayed 2 nights

Amazing room views and very friendly staff

8

Cyrielle

19 Nov 2025

·

Stayed 4 nights

Everything was great, except the person for my check-in, seems that he was not really in the mood, and I felt I was bothering him more than anything else. But besides that, a perfect stay, the room was clean, amenities too, and the breakfast surprised me (in a good way) I was not expecting it.

8

Gregory

23 Nov 2025

·

Stayed 1 night

Once we got into the hotel, everything was fine. It took alot of phone calls to find someone who could help us get from the parking garage into the hotel. Total lack of comunication on the hotel part. A simple sign with a phone number near the elevator in the parking garage wpuld have prevented alot of frustration

10

Roger

18 May 2025

·

Stayed 4 nights

From the time we arrived through checking out, both the building security staff and the hotel staff were amazing in every way! Always positive, polite, attentive, welcoming, and courteous. The building, hotel, and the room itself were immaculate. The amenities were wonderful. The view was breathtaking both day and night!!! This property and all of the staff are an absolute hidden gem!

10

Amanda

24 Jan 2026

·

Stayed 1 night

Beautiful view and wonderful staff to boot! We got to town early but had called to ask if we could store our baggage. They went above and beyond to get a room ready for us when we arrived at the hotel at 11:00 am! Thank you to the front desk staff as well as the housekeepers.

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Location

Central and walkable location near transit and downtown sights. Many note the hotel is hard to find at first because it sits on the 40th floor inside an office building with limited signage.

Related guest reviews

10

Yoram

21 Jun 2025

·

Stayed 1 night

Good accommodation. Quiet, clean and spacious. Close to almost anything in downtown Chicago. Only qualm is the somewhat odd entry thru an office building which requires a badge, take the elevator to the 39th floor, and then another elevator to the 40th floor. But it's worth the effort.

8

Doraine

22 Jul 2023

·

Stayed 1 night

Very difficult to find hotel!

10

Upasana

19 Nov 2024

·

Stayed 1 night

It was in a great location and just off the subway, so easy transport from airport to the place and also walkable.

10

PEGGY

11 Oct 2023

·

Stayed 1 night

Safe & quite hotel with great views. Close to train stations

10

SULEIMAN

19 Oct 2024

·

Stayed 1 night

Great location

10

Eric

2 Sept 2025

·

Stayed 4 nights

Great location

8

Brook

1 Aug 2025

·

Stayed 1 night

Property was clean, staff was kind and courteous, location was convenient to put destination. Only issue I had was with lack of hotel signage. It was difficult to find hotel as there wasn't much signage

8

Stefan

20 Nov 2023

·

Stayed 2 nights

it was very quiet and an excellent view over the city. It is difficult to find as very less signs

10

Jon

21 Dec 2024

·

Stayed 1 night

The Buckingham is a great hotel in the heart of downtown Chicago.

10

catherine

9 Feb 2025

·

Stayed 3 nights

The view of the city was SPECTACULAR! Within in walking distance to almost everything with public transportation available as well.

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Dining

Breakfast is a simple grab-and-go setup; several guests found it limited or mediocre, though a few said it was adequate. On-site dining beyond breakfast is not highlighted in reviews.

Related guest reviews

10

Caroline

26 Nov 2025

·

Stayed 1 night

Gorgeous and clean hotel! The staff was extra friendly and helpful--offered us the suite at the same price!! The views of the lake are extraordinary. The breakfast was underwhelming, but happy and cozy. Can't beat the location and the comfort!

10

Kady Melendez

3 Dec 2023

·

Stayed 2 nights

I love this property definitely going back. Only downside is the breakfast offered

8

Leanna

25 Sept 2023

·

Stayed 1 night

Room was nice, but it was hard to find and the breakfast wasn't great-just grab and go items. They also charge for facilities that we didn't need and weren't open at night/ on the weekends

8

Angela

22 Jul 2024

·

Stayed 2 nights

Hard to locate. Unaware the hotel was actually located on the 40th floor. The hotel room was ok, the continental breakfast was k-pod coffee, which was in the room.

4

Andres

28 May 2025

·

Stayed 2 nights

First off, we spent 30 minutes in the lobby because the hotel employee was not picking up the phone to allow security to send us up. We had just left the festival and wanted to go upstairs, check in quickly, but instead almost fell asleep in the lobby. Next day, we decided to get the continental breakfast. VERY LIMITED options. Worst of all, the milk was SPOILED! The coffee was not even hot and it did not meet basic coffee standards. If this does not come included, just walk to Dunkin’ Donuts which is a 45 second walk away from the hotel. Not only that, the hotel charges you for any little thing. Just take your own snacks, the hotel was not cheap, but they made our experience not want to go back even with that view. Overall, it’s in a great area; just a 5-10 min walk from grant park. You have the metro nearby with easy access to the 290 expressway. There are many food options also a walk away. The view is great! Besides that, do not expect high amenities from the hotel. Additionally, if you’re staying the weekend, there is no gym available.

8

Cyrielle

19 Nov 2025

·

Stayed 4 nights

Everything was great, except the person for my check-in, seems that he was not really in the mood, and I felt I was bothering him more than anything else. But besides that, a perfect stay, the room was clean, amenities too, and the breakfast surprised me (in a good way) I was not expecting it.

10

Susan Karlins and David

5 Jul 2025

·

Stayed 4 nights

Gorgeous views from the windows, comfy, bed, and beautiful big room. The shower – tub controls were very very difficult, and the breakfast was mediocre.

8

Cathianne

1 Jul 2024

·

Stayed 3 nights

For such an expensive hotel, I would expect a better HVAC. Ours ran cold or hot, no fan only option and no ceiling fan. The health club was great. Breakfast was same old. Staff members were all suberb. .

10

Deanna

4 Aug 2024

·

Stayed 1 night

The hotel is very nice and quiet. It is very secure. The only downside is how difficult it is to actually get to the hotel. Once you get the hang of it, it does become much easier. There are multiple elevators involved and getting down to the parking garage is a bit of a hassle as well. The breakfast was a little disappointing. Just cold cereals and such. The bed was extremely comfortable, especially the pillows. Great toiletry products. The view was absolutely amazing. The only issue really was getting into the hotel for the very first time.

10

Sally

27 Mar 2024

·

Stayed 1 night

Beautiful, aesthetic rooms with a classic wood design. Very comfortable. Nice touches like actual marble sink top and porcelain faucets. Large tub. Impressive view of city from room and in breakfast area. Breakfast area has a multitude of options and is kept very clean. We will be returning to this gem again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $212	2 $212	3 $235	4 $212	5 $278	6	7
8	9 $254	10 $218	11 $194	12 $181	13 $286	14 $353
15 $258	16	17 $424	18 $526	19 $230	20 $204	21 $258
22 $175	23 $168	24 $167	25 $168	26 $196	27 $176	28 $175
29 $234	30 $327

The Buckingham Hotel

About this property

Location

Room options

Deluxe Single Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Deluxe Double Room, 2 Double Beds

Guest reviews of The Buckingham Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Buckingham Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $339	16	17
18	19	20	21	22 $322	23 $317	24 $317
25 $284	26 $296	27 $322	28 $364	29 $303	30 $285	31 $285