Hyatt Vacation Club At Highlands Inn
From
US$588
/ night
Select dates to see prices and availability
From
US$588
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. Additional features at this hotel inc...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Treat yourself to a stay in one of the 91 guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Location
With a stay at Hyatt Vacation Club at Highlands Inn in Carmel (Carmel Highlands), you'll be within a 15-minute drive of Monterey Bay and Point Lobos State Natural Reserve. This family-friendly hotel is 10.2 mi (16.3 km) from Monterey Bay Aquarium and 4.9 mi (8 km) from Carmel Beach.
What's nearby
Gravity Garden(0.6 Miles)
Point Lobos State Natural Reserve(0.6 Miles)
Point Lobos Ranch(0.7 Miles)
Hidden Beach(2 Miles)
Monastery Beach(2.1 Miles)
Gibson Beach(2.1 Miles)
China Cove(2.1 Miles)
Garrapata State Park(2.5 Miles)
Palo Corona Regional Park(3.1 Miles)
Carmel River State Beach(3.3 Miles)
Garrapata Beach(3.5 Miles)
The Barnyard(4 Miles)
Carmel Mission Basilica(4.2 Miles)
Sunset Center(4.8 Miles)
Carmel Beach(4.9 Miles)
Monterey Peninsula Airport (MRY)(10.3 Miles)
Salinas, CA (SNS-Salinas Municipal)(28 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Valet parking
Location
Highlands Inn Club 120 Highlands DR Suite B Carmel, CA 93923, Carmel Highlands, Carmel, California, United States of America
Gravity Garden (0.6 Miles)
Point Lobos State Natural Reserve (0.6 Miles)
Point Lobos Ranch (0.7 Miles)
Hidden Beach (2 Miles)
Monastery Beach (2.1 Miles)
Gibson Beach (2.1 Miles)
Room options
7
Villa, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
650 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
8
Villa, 1 Bedroom, Mobility Accessible
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
650 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
9
Villa, 2 Bedrooms
Room details
2 Extra-Large Double Beds
and 1 Sofa Bed
Sleeps 6
1140 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
Guest reviews of Hyatt Vacation Club At Highlands Inn
8.7
Fabulous
Based on 349 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent stays at HYATT VACATION CLUB AT HIGHLANDS INN, guests praise spectacular ocean views, spacious suites with fireplaces or kitchens, and often friendly service, while noting dated interiors, occasional noise between rooms, and check‑in or communication hiccups.
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What guests think
Across recent stays at HYATT VACATION CLUB AT HIGHLANDS INN, guests praise spectacular ocean views, spacious suites with fireplaces or kitchens, and often friendly service, while noting dated interiors, occasional noise between rooms, and check‑in or communication hiccups.
The on-site restaurant and bar draw compliments for tasty meals and sunset views, though there is no room service and a few diners reported slow seating. Rooms and grounds are frequently described as clean, but a few guests encountered issues like flies, stale odors, or delayed housekeeping readiness after the 4 p.m. check-in time. Expect breathtaking scenery and roomy suites, with some dated features and occasional service inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
The on-site restaurant and bar are a highlight with standout ocean views; multiple reviews note there is no room service.
Related guest reviews
10
Lacey
31 May 2024
·
Stayed 2 nights
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
25 Dec 2024
·
Stayed 3 nights
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
6
Ashish
22 Sept 2024
·
Stayed 1 night
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
10
Mira
21 Apr 2025
·
Stayed 1 night
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
10
Blanca
27 Jan 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
1 Sept 2025
·
Stayed 1 night
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
7 Apr 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 Jun 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
23 Sept 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
Cheryl
23 Apr 2025
·
Stayed 4 nights
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and grounds very clean, though a few reported issues such as flies, stale odors, or units feeling tired.
Related guest reviews
10
Thelma
26 Sept 2025
·
Stayed 2 nights
Clean and amazing views
Clean and amazing views
6
Michael
22 Sept 2025
·
Stayed 1 night
Was really nice but room could of been cleaner
Was really nice but room could of been cleaner
10
Clarence
6 Jun 2025
·
Stayed 2 nights
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
2
Deepthi
23 Oct 2024
·
Stayed 1 night
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
6
Chadwick
13 Oct 2024
·
Stayed 2 nights
Property is old and needs a remodel. Had a suite on third floor, expensive, and room was extremely loud. Beyond noisy even with a sound machine at night. Advertised fireplace does not have a gas line and wood does not burn. Couch stiff and very uncomfortable. Bed mattress cheap and squeaky, uncomfortable. Great location just old, dirty, desperately needs remodel. Not worth the price
Property is old and needs a remodel. Had a suite on third floor, expensive, and room was extremely loud. Beyond noisy even with a sound machine at night. Advertised fireplace does not have a gas line and wood does not burn. Couch stiff and very uncomfortable. Bed mattress cheap and squeaky, uncomfortable. Great location just old, dirty, desperately needs remodel. Not worth the price
6
Harpreet
19 Dec 2025
·
Stayed 1 night
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Kasandra
6 Apr 2025
·
Stayed 1 night
Beautiful property, staff was pleasant and room was clean
Beautiful property, staff was pleasant and room was clean
10
Mark
2 Sept 2025
·
Stayed 2 nights
So clean
So clean
10
Laura
16 Apr 2025
·
Stayed 1 night
Beautiful property great view super clean we love it and recommend it
Beautiful property great view super clean we love it and recommend it
8
Qian
24 Dec 2025
·
Stayed 4 nights
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with ocean views, fireplaces, jetted tubs, and many with full kitchens, but several reviews mention dated decor, limited amenities like no AC, and noise from neighboring rooms.
Related guest reviews
10
james
4 Aug 2025
·
Stayed 1 night
10/10 ocean views, the room is amazing with a full kitchen
10/10 ocean views, the room is amazing with a full kitchen
6
John
10 Sept 2025
·
Stayed 1 night
Our room had a great view of the ocean, however the rooms are antiquated and they are missing details that other rooms for the same rates offer. Some of the basic that I believe should be a minimum requirement for a room with this rate is waters, shower caps, and other toiletries. A special touch is highly needed. Our room offered a beautiful view of the ocean; however, it felt outdated and lacked the finer details that other rooms at the same rate typically provide. I believe some basic amenities, such as bottled water, shower caps, and other toiletries, should be standard for rooms at this price point. A special touch would greatly enhance the experience.
Our room had a great view of the ocean, however the rooms are antiquated and they are missing details that other rooms for the same rates offer. Some of the basic that I believe should be a minimum requirement for a room with this rate is waters, shower caps, and other toiletries. A special touch is highly needed. Our room offered a beautiful view of the ocean; however, it felt outdated and lacked the finer details that other rooms at the same rate typically provide. I believe some basic amenities, such as bottled water, shower caps, and other toiletries, should be standard for rooms at this price point. A special touch would greatly enhance the experience.
10
Ning
3 Dec 2025
·
Stayed 1 night
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
4
Vishweshkumar Manojkumar
8 Sept 2025
·
Stayed 2 nights
NO AC
NO AC
10
Clarence
6 Jun 2025
·
Stayed 2 nights
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
10
Tom
6 Oct 2024
·
Stayed 1 night
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
10
sarah
20 Oct 2025
·
Stayed 1 night
Large rooms, great views
Large rooms, great views
8
Christopher
14 Sept 2024
·
Stayed 7 nights
The only reason for the good overall was the room above us was noisy. Doesn’t seem to be any sound proofing between rooms so we could even hear them walking around.
The only reason for the good overall was the room above us was noisy. Doesn’t seem to be any sound proofing between rooms so we could even hear them walking around.
8
Amber
7 Apr 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 Jun 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful, yet several guests cited inconsistent communication, delays with rooms being ready, difficulty securing late checkout, or inattentive restaurant hosting.
Related guest reviews
10
D.
24 Jun 2025
·
Stayed 1 night
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
10
Sara
28 Aug 2025
·
Stayed 1 night
Great staff
Great staff
10
Clarence
6 Jun 2025
·
Stayed 2 nights
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
10
Benjamin
17 Jun 2025
·
Stayed 2 nights
Great staff, beautiful views
Great staff, beautiful views
6
Harpreet
19 Dec 2025
·
Stayed 1 night
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Blanca
27 Jan 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Shaunda
20 Aug 2024
·
Stayed 2 nights
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
8
Derek
4 Jun 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
richard
23 Mar 2024
·
Stayed 2 nights
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
10
Claudia
24 Aug 2025
·
Stayed 1 night
Excellent location from carmel and very good service
Excellent location from carmel and very good service
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AI-generated summary based on recent guest reviews
Location
Scenic hillside location with sweeping ocean views and easy access to Carmel and Point Lobos; generally quiet and romantic.
Related guest reviews
10
Gabriela
13 Apr 2024
·
Stayed 1 night
This is the perfect location to rest after a day long of hiking around the area. Rooms are enjoyable, you definitely will rest presently.
This is the perfect location to rest after a day long of hiking around the area. Rooms are enjoyable, you definitely will rest presently.
10
Carl
5 Jun 2025
·
Stayed 2 nights
Location was amazing, no issues at all.
Location was amazing, no issues at all.
10
Albert
11 Apr 2025
·
Stayed 1 night
Property situated on hill side with great views.
Property situated on hill side with great views.
10
Stephanie
3 Mar 2025
·
Stayed 2 nights
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
10
Ruowen
9 Jun 2025
·
Stayed 1 night
Great location. Ocean view.
Great location. Ocean view.
10
Christina
26 Aug 2024
·
Stayed 1 night
Such a beautiful property, one of the best views of Carmel
Such a beautiful property, one of the best views of Carmel
10
Jacqueline
23 Sept 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
Dmytro
16 Sept 2024
·
Stayed 2 nights
Luxury stay. Very beautiful lookout.
Luxury stay. Very beautiful lookout.
10
Claudia
24 Aug 2025
·
Stayed 1 night
Excellent location from carmel and very good service
Excellent location from carmel and very good service
10
Alasdair
11 Aug 2025
·
Stayed 1 night
Excellent location, excellent property - we will be back
Excellent location, excellent property - we will be back
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AI-generated summary based on recent guest reviews
Dining
Pacific’s Edge and the bar receive repeated praise for good food and dramatic sunset views, but there is no room service and a few guests experienced slow seating or limited evening options.
Related guest reviews
10
Lacey
31 May 2024
·
Stayed 2 nights
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
25 Dec 2024
·
Stayed 3 nights
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
10
Mira
21 Apr 2025
·
Stayed 1 night
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
10
Blanca
27 Jan 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
1 Sept 2025
·
Stayed 1 night
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
7 Apr 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
4 Jun 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
23 Sept 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
Cheryl
23 Apr 2025
·
Stayed 4 nights
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
10
richard
23 Mar 2024
·
Stayed 2 nights
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
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AI-generated summary based on recent guest reviews
10
Kimberly
5 Sept 2026
·
Stayed 2 nights
Beautiful view. Cozy room
Beautiful view. Cozy room
2
Parmalier
16 Aug 2026
·
Stayed 1 night
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
10
Allen
9 Aug 2026
·
Stayed 1 night
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
8
Cassandra
4 Aug 2026
·
Stayed 3 nights
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
8
Lyndsey
18 Jul 2026
·
Stayed 3 nights
Beautiful views of the ocean! Traveling with kids they loved the outdoor pool and hot tub beach night after dinner. Easy drive into Carmel and Point Lobos.
Beautiful views of the ocean! Traveling with kids they loved the outdoor pool and hot tub beach night after dinner. Easy drive into Carmel and Point Lobos.
FAQs about Hyatt Vacation Club At Highlands Inn
Is parking available at the property?
Parking is available on-site, and it is free. There are also electric car charging stations available. Valet parking services are offered as well.
Is breakfast offered at the hotel?
Yes, breakfast is served on-site, providing a convenient option for guests to start their day.
What are the check-in and check-out times?
Check-in is available from 16:00, and check-out is required by 10:00. Early check-in and late check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible parking and facilities. There are also elevators and step-free entrances to assist guests.
Where is the hotel located in relation to key landmarks?
The hotel is located in Carmel Highlands, near the beach. It is close to Pebble Beach Golf Links, Fisherman's Wharf, and natural attractions like Point Lobos State Natural Reserve and Carmel Beach. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool, perfect for relaxation and rejuvenation. The pool is available seasonally and is operational during designated hours.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 470.8205831530151USD
- 2026-10-13: 586.9014068468628USD
- 2026-10-14: 621.7492881582641USD
- 2026-10-15: 512.4100867871704USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 495.05964440515135USD
- 2026-10-19: 522.8693829420777USD
- 2026-10-20: 481.1979109729614USD
- 2026-10-21: 545.7980778994446USD
- 2026-10-22: 547.1282532084961USD
- 2026-10-23: 605.7056942633056USD
- 2026-10-24: 749.0250738132934USD
- 2026-10-25: 495.05964440515135USD
- 2026-10-26: 495.05964440515135USD
- 2026-10-27: 495.3101259754028USD
- 2026-10-28: 499.36441643646236USD
- 2026-10-29: 531.5758887142639USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 518.3663158471069USD
- 2026-11-02: 494.66769915014646USD
- 2026-11-03: 495.2670584460754USD
- 2026-11-04: 540.8597930993042USD
- 2026-11-05: 586.1105490283813USD
- 2026-11-06: 643.9781443024292USD
- 2026-11-07: NO DATA
- 2026-11-08: 499.45844094735713USD
- 2026-11-09: 496.76643005987546USD
- 2026-11-10: 496.47981411529537USD
- 2026-11-11: 500.9637552654419USD
- 2026-11-12: 495.2670584460754USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 495.05964440515135USD
- 2026-11-16: 496.74662104559326USD
- 2026-11-17: 537.1275698876952USD
- 2026-11-18: 550.7160413832092USD
- 2026-11-19: 508.07621599694824USD
- 2026-11-20: 638.806283901123USD
- 2026-11-21: 668.169663920288USD
- 2026-11-22: 495.05964440515135USD
- 2026-11-23: 550.7160413832092USD
- 2026-11-24: 507.81641052859493USD
- 2026-11-25: 580.0794555558472USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 489.3988770392761USD
- 2026-11-30: 552.0185865326843USD
- 2026-12-01: 482.03894024313354USD
- 2026-12-02: 551.7965889588318USD
- 2026-12-03: 552.5071861159973USD
- 2026-12-04: 610.6386169682006USD
- 2026-12-05: 625.353982302063USD
- 2026-12-06: 542.4320140708007USD
- 2026-12-07: 508.55135911193844USD
- 2026-12-08: 509.33770867199706USD
- 2026-12-09: 507.8547648786621USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Valet parking
Activities
Swimming pool
Golf course (nearby)
Beach (nearby)
Fishing
Hiking
Pool outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Valet parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Spa & wellness centre
Allergy-free room available
Family room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Services
Business centre
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
24-Hour Front Desk
Concierge Services