Name: Extended Stay America Suites - Denver - Westminster
Address: 1291 West 120th Avenue, North Westminster, Westminster, Colorado, United States of America, Westminster, Adams County, US
Price range: US$80–US$102 per night
Rating: 7.18

What guests think

For Extended Stay America Suites - Denver - Westminster, reviews reflect friendly, helpful front-desk staff and pet-friendly accommodations, but many guests cite inconsistent cleanliness with smoke or other odors, dirty common areas, and a very limited grab-and-go breakfast.

Service feedback is mixed, with numerous shout-outs to specific staff alongside reports of rude interactions, slow or problematic check-ins, and unhelpful responses. Rooms vary: some renovated or spacious with kitchenettes, while others feel dated, noisy, or have maintenance issues, and Wi-Fi reliability can be poor. Expect a budget stay with welcoming staff but uneven standards and limited amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly policies are appreciated by several guests. However, many noted people loitering around entrances and the parking lot, which made the grounds feel uncomfortable or unsafe at times.

Related guest reviews

10

Amber

22 Apr 2024

·

Stayed 1 night

Very nice and understanding and clean rooms and linens while being a pet friendly hotel.

10

Amber

24 Apr 2024

·

Stayed 1 night

Great friendly people and very clean for a pet friendly hotel also they allow cats in the rooms.

6

Melissa

30 Sept 2023

·

Stayed 1 night

Nice looking outside, old and run down inside. Evening checkin and fellow was not warm. They have no ice machine, just ice trays in the room freezer, which were not filled. Someone opened our room door at 11pm...had the top bar not been on the would have been in our room. Turning off the bathroom light resulted in a horrible clunking noise, and the TV screen was literally blue with no ability to alter contrast or brightness.

10

Amber

22 Apr 2024

·

Stayed 3 nights

Great and clean pet hotel.

6

Linda

25 Sept 2025

·

Stayed 6 nights

Room was clean, no frills, and staff was responsive to requests for fresh towels. Parking was fine, but the number of people hanging out in the parking lot drinking and smoking gave it a shady feeling. Breakfasts were heavy on starch, no fruit, milk or protein.

6

Joe

23 Jul 2024

·

Stayed 1 night

People outside the area just sitting with backpacks

2

Stephanie

25 May 2024

·

Stayed 1 night

The general area of the hotel is suburban and nice. This motel and the one next door house people long term evidently. There is dog poop everywhere outside. Liquor bottles all over the grassy area. I had a moving truck and a guy in the parking lot warned me his pickup truck has been broken into several times. Makes sense with all the people I saw just “hanging out”. The man that checked me in was nice but when I returned my key within an hour and told him I didn’t feel like my truck was safe he did NOT seem surprised. Hmmm. I should have taken the other bad reviews more seriously !!!

2

Michael

27 Jun 2024

·

Stayed 3 nights

Hotel clerk called police on my 11 year old son for climbing on rocks after confronting and berating him, would not issue refund to leave hotel. They don’t clean under the bed, old beer bottles, carpets dirty and disgusting, a/c barely functions so the room was hot, homeless people lingering outside. Staff very unprofessional.

6

Scott

7 Oct 2025

·

Stayed 2 nights

The front desk staff were helpful. The mess on the carpet in the hallway a few doors down from our room went un vacuumed the two nights we were there. There was trash on the elevator floor. There was a lot of loitering going on late into the night, both inside the lobby and outside the hotel. There were people smoking right outside the lobby doors despite a sign stating that wasn’t allowed near the building.

4

Tanya

12 Feb 2024

·

Stayed 3 nights

Check in was horrible! Took guy at front desk forever to check in I prebooked online. Then no tv or on and off service all wkend. Comforter was stained. Loud and noisy all wkend. Hall smelled of marajuana…homeless people hanging around outside window and someone or several people living in camper parked outside in and out of that all wkend. Nosey people hanging around by door listening and ease dropping by my door. Cops driving through parking lot. If I knew this place was a target for bad people? Or drugs? Idk… would not have stayed. Horrible stinky halls of dog poop or pee/ garbages always full and smelled horrible in halls!!!

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Cleanliness

Cleanliness is inconsistent: repeated reports of smoke or other strong odors, dirty hallways and elevator, and occasional pests (including cockroaches and one bed bug report). A minority of guests found their rooms clean.

Related guest reviews

2

Kristy

27 Sept 2025

·

Stayed 2 nights

Place was horrible, my wife would not stay there. There were dogs on property and smelled like smoke everywhere. Front desk person was nice though.

6

John

18 Jun 2025

·

Stayed 1 night

Half eaten moldy food in the microwave, made the room smell when discovered. But aside from that it was ok

4

Josh

17 Jun 2024

·

Stayed 2 nights

I was put in a room on the second floor. As soon as I exited the elevator I noticed the entire 2nd floor had an odor of grease & stale air from everyone cooking. When I opened the door to my room, it smelled like someone had just (within an hour) cooked themselves breakfast. As I looked around I noticed the bed was made very nicley with an envelope predominantly displayed asking for tips! Unfortunately the refrigerator had red sauce or something on it down the handle of the white door, a slight layer of grease everywhere, & the odor took the whole two days we spent there to kind of go away. When I arrived home I realized the odor made my personal blankets and clothing smell! So if they are still looking for T.I.P.S. (To Ensure Proper Service) do your only job & clean the room! Long story short I had to go to W-Mart to buy cleaning supplies to clean. The best part is they charged me $104 for my two dogs to stay for extra cleaning! My sugestion is to just pay a little more and be clean & comfortable! #FILTHANDSQUALOR

2

Lena

28 Dec 2022

·

Stayed 1 night

I know I didn't pay too much money for this hotel so I didn't expect the best however I did not appreciate finding cockroaches running into the headboard when I woke up.

6

Cordelia

15 Jul 2025

·

Stayed 3 nights

We had bed bugs

2

Rebecca

22 Aug 2024

·

Stayed 1 night

The room was filfthy, sheets were unclean/ stained, there was dried spilled liquid on the floors, paint was chipped and the desk was scratched up. My son took pictures and we made a formal complaint. We have stayed at this hotel chain before but never had any issues prior to this experience.

4

Scott

17 Jul 2024

·

Stayed 1 night

I travel nearly every week for work. This is the lowest ranking hotels I’ve stayed in. It’s dirty. It stinks. I won’t be staying there again.

4

Marianne

3 Sept 2023

·

Stayed 1 night

Our room was clean and bed was comfortable, although refrigerator made an awful noise about every 20 minutes. Really noisy and woke us up several times throughout the nightThe public areas were really dirty..appeared the vacuum cleaner was broke. Food particles in hallways, on elevator, in lobby. There was limited areas for pets to do business. We've stayed at similar type hotels and this was definitely below our expectations.

2

Lalena

6 Mar 2024

·

Stayed 1 night

Front desk was rude, Room was so dirty. Had to purchase a air mattress because we were afraid to sleep on the disgusting bed, There was old food behind the chair. Old food under the air conditioning unit. Bathtub was dirty and the entire hotel smelt like steel cigarette and piss.

6

Scott

7 Oct 2025

·

Stayed 2 nights

The front desk staff were helpful. The mess on the carpet in the hallway a few doors down from our room went un vacuumed the two nights we were there. There was trash on the elevator floor. There was a lot of loitering going on late into the night, both inside the lobby and outside the hotel. There were people smoking right outside the lobby doors despite a sign stating that wasn’t allowed near the building.

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Rooms

Rooms range from newly renovated or spacious with in-room kitchens to dated with worn furnishings; some guests experienced noise, broken TVs, hard mattresses, and unreliable Wi-Fi.

Related guest reviews

8

Isabell-Marie

17 Sept 2024

·

Stayed 3 nights

Quiet area so I usually slept well, heard other people in the buildung though. Upon arrival my room smelled like cigarette smoke. After leaving the windows open it cleared out. Cleanliness was okay. Bed was comfortable. Lots of places around to find something to eat.

10

Christopher

9 Apr 2025

·

Stayed 1 night

We went there to get away one night used to stay there 5 months ago to our surprise the hotel has been completely redone. Sure things were out dated before but with the wonder staff you wanted to come all the time they make you feel at home. Now all rooms redone big screen TV new lighting bath tub flooring wow great work! I recommend this place to anyone who wants to feel at home treated like your more than just a guest. Plus everything new even the bed. Only thing not new is the price. Price is still the same. I didn't want to leave

6

Melissa

30 Sept 2023

·

Stayed 1 night

Nice looking outside, old and run down inside. Evening checkin and fellow was not warm. They have no ice machine, just ice trays in the room freezer, which were not filled. Someone opened our room door at 11pm...had the top bar not been on the would have been in our room. Turning off the bathroom light resulted in a horrible clunking noise, and the TV screen was literally blue with no ability to alter contrast or brightness.

8

Valerie

23 Sept 2024

·

Stayed 1 night

Yhe property was dated the beds old and the counters pealing. It was mostly clean but just felt ran down

10

Bianca

26 Jul 2025

·

Stayed 1 night

The renovations looks good! I enjoyed my stay. Will definitely be back.

8

Leslie

3 May 2023

·

Stayed 1 night

hard beds

2

Matthew

14 Aug 2024

·

Stayed 2 nights

The bed was the worst mattress I've ever had the displeasure of having to subject my back to. Everything else was good if you like dogs. Not a place for the doggo unfriendly.

6

Cassandra

1 Aug 2024

·

Stayed 1 night

Are checking staff Stewart was great. The checkout person seemed like they were in a hurry I wouldn\'t say that she was rude. She was very monotoned. Our TV was broken when we checked in. They were not able to change his rooms because the hotel was fully booked and they had no replacement TV to bring us either. We were neither offered a discount or anything other than an "I\'m sorry"

10

Steven

17 Feb 2024

·

Stayed 1 night

Good stay... spacious rooms

6

Renee

9 Mar 2024

·

Stayed 1 night

Great for longer-term stays, but the Wi-Fi is horrible and apparently nobody knows how to reset it on the weekends

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Service

Service feedback is mixed, with many shout-outs to friendly, helpful staff alongside reports of rude interactions, slow or problematic check-ins, and unresolved reservation or request issues.

Related guest reviews

10

Debbie

29 Jun 2024

·

Stayed 1 night

I’d especially like to mention that Nancy and Tom at the front desk were very customer service oriented and super friendly/helpful.

2

Andrea

2 Jul 2024

·

Stayed 1 night

Horrible staff! There was absolutely no professionalism or integrity. I booked and paid on Expedia but when I arrived the hotels computer was down. Even with my reservation, recipient and bank account withdrawal I was refused a room after waiting around over an hour. All the nearby hotels were booked and the front desk couldn’t even pretend to care that I was exhausted, with a child and have a morning flight. Sitting in my car in the middle of the night now, in a foreign city because after I questioned why she let a man get his room by “taking his word that he’d pay in the morning” and she wrote his cc # down (her words) but wouldn’t get me my room with proof I had paid, she freaked out and told me I needed to leave and she didn’t care I paid that she wouldn’t let me have a room. She then told me that she is only laundry personnel and walked away. Not even from the start did she seem to care 5 people were waiting around for rooms, most likely frustrated and tired. Such a rude woman. Thank you Expedia for issuing a refund, I will continue to book with Expedia but never this hotel.

4

Jesus

10 Jul 2024

·

Stayed 1 night

Front desk guy was not friendly kept his head down , and I asked a simple question that he either didn’t want to answer or knew he couldn’t provide me the proper answer My room had a door handle sized hole in the wall near bathroom and kitchen area Room smelled like smoke ! Hallway on our floor smelled like fish fry ! And room had no either plastic or any cups of any kind

2

megan

21 Jul 2025

·

Stayed 1 night

The make worker was so rude. I called to get clean sheets and i was told i cant have any clean sheets bcs they are only given out during the day so he yelled at me hung up on me and cussed at me. Very rude person he should not be working here with that bad customer service. Ive never heard that someone cant get a clean set of sheets like what. The bed sheets were literally flipped inside out it was dirty and i just want a new sheet. His customer service skills sucks and very rude person!!!! How does one person that works there say i can ask for them whenever but i go and ask another person and i get a different answer its ridiculous. This is forsure on the DNR list.

10

Debbie

27 Jun 2024

·

Stayed 1 night

This property has gotten it right! I’m impressed and will definitely stay again. Tom at the front desk was very helpful and personable.

10

Jon

17 May 2024

·

Stayed 1 night

The front desk staff were a great help and very patient

2

R

24 May 2024

·

Stayed 1 night

I booked a room at 0030 to get a few hours sleep before driving home. I showed up a little after 0100. It took almost 20 minutes to get someone to let me in and then I was told that their computer system was doing it's nightly backup and they couldn't let me check in until 0700.

10

Penny

31 Aug 2025

·

Stayed 2 nights

Angie was the absolute best!! She was so professional, sweet and helpful to us! Leaving her was the saddest part. Please give this woman a raise!!

8

James

22 Jul 2025

·

Stayed 1 night

Angie was an incredible gem. Best manager ive ever seen in Extended Stay

2

Samantha

27 Dec 2024

·

Stayed 1 night

Never made reservation to check in so Cammy really rate. Staff won't answer phone number clearly online or phone number for expedia don't have right number for hotel.

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AI-generated summary based on recent guest reviews

Location

Guests describe a quiet, suburban, somewhat secluded area with dining options nearby. Some comments focused more on activity immediately around the property than the broader neighborhood.

Related guest reviews

8

Isabell-Marie

17 Sept 2024

·

Stayed 3 nights

Quiet area so I usually slept well, heard other people in the buildung though. Upon arrival my room smelled like cigarette smoke. After leaving the windows open it cleared out. Cleanliness was okay. Bed was comfortable. Lots of places around to find something to eat.

6

Linda

25 Sept 2025

·

Stayed 6 nights

Room was clean, no frills, and staff was responsive to requests for fresh towels. Parking was fine, but the number of people hanging out in the parking lot drinking and smoking gave it a shady feeling. Breakfasts were heavy on starch, no fruit, milk or protein.

6

Joe

23 Jul 2024

·

Stayed 1 night

People outside the area just sitting with backpacks

2

Stephanie

25 May 2024

·

Stayed 1 night

The general area of the hotel is suburban and nice. This motel and the one next door house people long term evidently. There is dog poop everywhere outside. Liquor bottles all over the grassy area. I had a moving truck and a guy in the parking lot warned me his pickup truck has been broken into several times. Makes sense with all the people I saw just “hanging out”. The man that checked me in was nice but when I returned my key within an hour and told him I didn’t feel like my truck was safe he did NOT seem surprised. Hmmm. I should have taken the other bad reviews more seriously !!!

8

Pierre

21 Aug 2023

·

Stayed 2 nights

I liked the somewhat seclude location.

8

Emily

21 Jul 2024

·

Stayed 2 nights

I liked the area it’s located in.

6

Scott

7 Oct 2025

·

Stayed 2 nights

The front desk staff were helpful. The mess on the carpet in the hallway a few doors down from our room went un vacuumed the two nights we were there. There was trash on the elevator floor. There was a lot of loitering going on late into the night, both inside the lobby and outside the hotel. There were people smoking right outside the lobby doors despite a sign stating that wasn’t allowed near the building.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—often described as oatmeal, muffins, and hot drinks only—with little variety and no protein or fresh items. Several guests felt the 'breakfast included' listing was misleading.

Related guest reviews

6

Jen

9 Jul 2023

·

Stayed 1 night

Run down facility. Room seemed clean although we had NO toilet paper in our room. Outdated furnishings in the rooms. Bed was comfortable. Breakfast in the morning is very minimal and just on a tabletop in the lobby.

10

Debra

9 Aug 2025

·

Stayed 2 nights

The breakfast has a long ways to go. Oatmeal was old stuck to the package. Hot chocolate and coffee are only options. Need something cold as well!

6

eriyana

26 Jul 2025

·

Stayed 5 nights

One thing I can say I didn’t like was it was not really options for breakfast only oatmeal and stale muffins I didn’t know it wasn’t like other hotel breakfasts

6

Linda

25 Sept 2025

·

Stayed 6 nights

Room was clean, no frills, and staff was responsive to requests for fresh towels. Parking was fine, but the number of people hanging out in the parking lot drinking and smoking gave it a shady feeling. Breakfasts were heavy on starch, no fruit, milk or protein.

6

Roger

10 Aug 2023

·

Stayed 2 nights

Nice hotel clean rooms Only issue is if the hotel states that they have breakfast it should be more than just granola bars. A lot of the time i look at that option and figure the money saved by not having to buy breakfast into the room cost but when you do so and it only ends up having the value of $2.00 you end up feeling cheated.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$70
February	US$73
March	US$79
April	US$91
May	US$99
June	US$103
July	US$101
August	US$89
September	US$100
October	US$102
November	US$83
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $84	17 $84	18 $91	19 $91
20 $82	21 $81	22 $84	23 $87	24 $80	25 $102	26 $100
27 $80	28 $86	29 $91	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $89	2 $91	3 $91
4 $88	5 $88	6 $89	7 $90	8 $89	9 $96	10 $96
11 $88	12 $88	13 $91	14 $91	15 $93	16 $95	17 $96
18 $91	19 $90	20 $89	21 $91	22 $88	23 $90	24 $89
25 $91	26 $91	27 $91	28 $92	29 $89	30 $92	31 $93

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 1 Queen Bed, Accessible

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Denver - Westminster

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