K'uyen Boutique Hotel
From
$104
/ night
Select dates to see prices and availability
From
$104
/ night
About this property
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet acc...
Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 25 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Location
With a stay at K'uyen Boutique Hotel in Tulum (Zama), you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. This spa hotel is 11.8 mi (19 km) from Xel-Há Park and 6.2 mi (10 km) from Sian Ka'an Biosphere Reserve.
What's nearby
Jaguar Park(0.8 miles)
Hunab Lifestyle Center(0.8 miles)
Dos Aguas Park(1 miles)
Hospital de Tulum(1.1 miles)
Acceso al Parque Jaguar(1.8 miles)
Tulum National Park(1.9 miles)
Jaguar Viewpoint Tulum(1.9 miles)
Holistika Art Walk(1.9 miles)
Temple of Doom(2.2 miles)
Cenote Calavera(2.2 miles)
Tulum Tower(2.4 miles)
SFER IK(2.5 miles)
Las Palmas Public Beach(2.8 miles)
Tulum Beach(3 miles)
Tulum Mayan Ruins(3.1 miles)
Tulum Intl. Airport (TQO)(25.9 miles)
Cancun Intl. Airport (CUN)(74.4 miles)
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Location
Calle Balam Dzakab 77760, Zama, Tulum, Tulum, Quintana Roo, Mexico
Jaguar Park (0.8 miles)
Hunab Lifestyle Center (0.8 miles)
Dos Aguas Park (1 miles)
Hospital de Tulum (1.1 miles)
Acceso al Parque Jaguar (1.8 miles)
Tulum National Park (1.9 miles)
Room options
14
Deluxe Penthouse, 1 King Bed, Private Pool
Room details
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomPrivate Pool
22
Luxury Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 2
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenPrivate PoolPlunge Pool
18
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
11
Penthouse, 1 King Bed, Private Pool
Room details
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomPrivate Pool
Guest reviews
8.8
Fabulous
Based on 169 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, K'uyen Boutique Hotel is praised for quiet, comfortable stays, friendly staff, and clean, spacious rooms, while critiques cluster around location being remote or hard to find, small or unheated plunge pools, and service or maintenance hiccups.
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What guests think
Across recent reviews, K'uyen Boutique Hotel is praised for quiet, comfortable stays, friendly staff, and clean, spacious rooms, while critiques cluster around location being remote or hard to find, small or unheated plunge pools, and service or maintenance hiccups.
Many guests like the rooftop setting and private plunge pools, though these are more for soaking than swimming, and some report maintenance problems or lack of heating. Breakfast frequently earns praise, but overall dining quality and pricing feel inconsistent. The setting is peaceful but somewhat removed, with several noting nearby construction, 10–25 minute walks to livelier areas, and occasional difficulty navigating by GPS. Overall, it suits travelers seeking calm over a beachside address.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop pool and bar/restaurant are appreciated but small, and the pools (including private ones) are often unheated with occasional maintenance issues. Bicycle rentals are available but need better upkeep, and there is no elevator.
Related guest reviews
8
Fernando Jimenez
Jan 7, 2026
·
Stayed 3 nights
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
8
Deshante
Aug 5, 2024
·
Stayed 3 nights
I really enjoyed my stay. only thing I would say is it’s no elevator
I really enjoyed my stay. only thing I would say is it’s no elevator
6
Daniella
Dec 14, 2025
·
Stayed 2 nights
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
8
Rachell
May 31, 2023
·
Stayed 3 nights
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
Jun 1, 2024
·
Stayed 2 nights
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
Sep 11, 2024
·
Stayed 3 nights
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Pearl
Mar 3, 2024
·
Stayed 1 night
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Natalia
Jul 19, 2023
·
Stayed 1 night
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
10
ERLLY
Apr 30, 2024
·
Stayed 4 nights
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
8
Jaime
Dec 18, 2024
·
Stayed 1 night
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point, with many guests describing rooms and common areas as very clean. A few mention humidity smells or cleanliness that felt less thorough.
Related guest reviews
10
Luis
Sep 2, 2024
·
Stayed 2 nights
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
8
Aira Ivette
Sep 30, 2023
·
Stayed 4 nights
Muy limpio y bien acondicionado
Muy limpio y bien acondicionado
10
jonathon
Oct 25, 2023
·
Stayed 4 nights
Clean,quiet
Clean,quiet
10
Maria
Aug 27, 2025
·
Stayed 5 nights
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
laura
Feb 10, 2024
·
Stayed 3 nights
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
10
Rainara
Jan 13, 2024
·
Stayed 6 nights
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
10
Erika Gabriela
Dec 10, 2025
·
Stayed 5 nights
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
6
David
Aug 21, 2025
·
Stayed 1 night
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
10
Julio
Sep 6, 2023
·
Stayed 3 nights
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
Gina
Oct 13, 2024
·
Stayed 5 nights
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, stylish, and comfortable, with strong A/C and generally reliable Wi‑Fi; some suites add terraces or private plunge pools. Downsides include thin walls or connecting doors, occasional bathroom or water‑temperature problems, and rare outages.
Related guest reviews
10
johan
Mar 21, 2024
·
Stayed 5 nights
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
6
Bruce
Jan 13, 2025
·
Stayed 4 nights
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
8
Ben
Sep 26, 2023
·
Stayed 6 nights
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
10
Mauro
Aug 26, 2025
·
Stayed 8 nights
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
10
Tim
Jun 1, 2024
·
Stayed 2 nights
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
Sep 11, 2024
·
Stayed 3 nights
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Fernando
Nov 16, 2025
·
Stayed 4 nights
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
10
Pearl
Mar 3, 2024
·
Stayed 1 night
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
10
Samantha
Jul 23, 2024
·
Stayed 6 nights
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
8
Jaime
Dec 18, 2024
·
Stayed 1 night
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful. Several reviews, however, cite communication or billing concerns, including taxi charges, deposit reversals, and slow resolution of issues.
Related guest reviews
10
al
Jan 30, 2024
·
Stayed 7 nights
great location, quiet and clean. Staff was great especially Luis.
great location, quiet and clean. Staff was great especially Luis.
10
Ashley
Jul 1, 2025
·
Stayed 2 nights
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
10
Maria
Aug 27, 2025
·
Stayed 5 nights
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
Tanisha
Apr 29, 2025
·
Stayed 3 nights
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
10
Erika Gabriela
Dec 10, 2025
·
Stayed 5 nights
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
10
Selita Michelle
Mar 24, 2025
·
Stayed 4 nights
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
2
Jennifer
Apr 21, 2024
·
Stayed 4 nights
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
10
Julio
Sep 6, 2023
·
Stayed 3 nights
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
El Hadji
Mar 7, 2024
·
Stayed 2 nights
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
4
Heather
Nov 17, 2024
·
Stayed 7 nights
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
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AI-generated summary based on recent guest reviews
Location
Set in a quiet, developing area, with cafés and restaurants reachable in roughly 10–25 minutes on foot; the beach and main strips are farther. Some guests found it hard to locate by GPS and relied on taxis or vehicles.
Related guest reviews
8
Rachell
May 31, 2023
·
Stayed 3 nights
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Mitchell
Dec 17, 2023
·
Stayed 3 nights
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
10
Roberto
Sep 27, 2024
·
Stayed 1 night
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
10
Pearl
Mar 3, 2024
·
Stayed 1 night
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Magdaleno
Aug 6, 2024
·
Stayed 1 night
It’s hard to find with GPS
It’s hard to find with GPS
2
Michael Antoine
Aug 1, 2024
·
Stayed 3 nights
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
10
Diana
Feb 27, 2024
·
Stayed 1 night
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
10
ERLLY
Apr 30, 2024
·
Stayed 4 nights
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
10
Samantha
Jul 23, 2024
·
Stayed 6 nights
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
10
eric
Mar 17, 2023
·
Stayed 9 nights
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised and convenient, and some enjoy the on‑site restaurant and rooftop bar. Others report average or overpriced food and inconsistent quality.
Related guest reviews
10
Jonathan
Apr 18, 2024
·
Stayed 3 nights
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
8
Rachell
May 31, 2023
·
Stayed 3 nights
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
Jun 1, 2024
·
Stayed 2 nights
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
Sep 11, 2024
·
Stayed 3 nights
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
8
Nathalie
Nov 17, 2025
·
Stayed 4 nights
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
6
Kortney
Feb 4, 2024
·
Stayed 2 nights
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
8
Volodymyr
Apr 25, 2024
·
Stayed 6 nights
Great and knowledgeable hosts but below average breakfasts.
Great and knowledgeable hosts but below average breakfasts.
10
Nicole
Jun 21, 2023
·
Stayed 2 nights
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
10
DANIEL
Aug 23, 2024
·
Stayed 14 nights
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
8
Jaime
Dec 18, 2024
·
Stayed 1 night
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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AI-generated summary based on recent guest reviews
10
Jose Jesus
Jun 16, 2026
·
Stayed 6 nights
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
8
Utah
May 25, 2026
·
Stayed 4 nights
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
8
Maria
May 15, 2026
·
Stayed 7 nights
Did not used the pool, and you have to pay for coffe in the room after the first day .
Did not used the pool, and you have to pay for coffe in the room after the first day .
4
James
Apr 20, 2026
·
Stayed 1 night
We experienced a power/water outage and did not get any helpful assistance. This ruined our plans as it was our only day in Tulum and we were unable to shower or charge our devices. We understand some things are out of the control of the property but there was no helpful solution offered and instead the entire day was ruined.
We experienced a power/water outage and did not get any helpful assistance. This ruined our plans as it was our only day in Tulum and we were unable to shower or charge our devices. We understand some things are out of the control of the property but there was no helpful solution offered and instead the entire day was ruined.
10
Daniel
Apr 17, 2026
·
Stayed 2 nights
Amazing experience yet again! This was our second time staying here. The staff is incredible and we highly recommend for anyone looking to stay in tulum.
Amazing experience yet again! This was our second time staying here. The staff is incredible and we highly recommend for anyone looking to stay in tulum.
Property Policies
FAQs about K'uyen Boutique Hotel
Is parking available at the property?
Free self parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Guests planning to arrive after 8:00 PM should contact the property in advance.
Are airport shuttle services available?
Airport shuttle services are available; details on pricing and arrangements can be obtained by contacting the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located in Tulum (Zama), a 5-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. Tulum Beach is approximately 3.1 miles away.
Does the property have a swimming pool?
Yes, the property features an outdoor pool, which is available seasonally.
What are the policies for guests staying with children?
Children are not permitted at this adults-only property, and guests under 21 years old are not allowed.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or extra beds, and guests should confirm any specific needs with the property prior to arrival.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 91.81333877830505USD
- 2026-09-19: 126.07410590171814USD
- 2026-09-20: 89.86618498153686USD
- 2026-09-21: 91.32965837020873USD
- 2026-09-22: 91.81333877830505USD
- 2026-09-23: 128.3971596370697USD
- 2026-09-24: 90.31995460090637USD
- 2026-09-25: 92.2756768661499USD
- 2026-09-26: 92.64428747367859USD
- 2026-09-27: 92.27338142776489USD
- 2026-09-28: 94.15734934043884USD
- 2026-09-29: 91.81209468574524USD
- 2026-09-30: 92.52026371116638USD
- 2026-10-01: 91.81333877830505USD
- 2026-10-02: 92.78070835571289USD
- 2026-10-03: 92.78070835571289USD
- 2026-10-04: 94.15734934043884USD
- 2026-10-05: 121.76738162460327USD
- 2026-10-06: 90.2382650302887USD
- 2026-10-07: 92.16059830436707USD
- 2026-10-08: 132.9491278503418USD
- 2026-10-09: 127.58622155723572USD
- 2026-10-10: 90.6227334373474USD
- 2026-10-11: 89.33187351074218USD
- 2026-10-12: 121.76738162460327USD
- 2026-10-13: 91.66452077674866USD
- 2026-10-14: 93.61166581230164USD
- 2026-10-15: 132.9491278503418USD
- 2026-10-16: 94.61623550949096USD
- 2026-10-17: 93.88449881515503USD
- 2026-10-18: 92.52026371116638USD
- 2026-10-19: 121.76738162460327USD
- 2026-10-20: 91.66452077674866USD
- 2026-10-21: 92.8675232372284USD
- 2026-10-22: 132.9491278503418USD
- 2026-10-23: 127.58622155723572USD
- 2026-10-24: 121.76615505447387USD
- 2026-10-25: 89.17212151260375USD
- 2026-10-26: 92.50785783042907USD
- 2026-10-27: 91.66452077674866USD
- 2026-10-28: 93.61166581230164USD
- 2026-10-29: 132.9491278503418USD
- 2026-10-30: 94.90148315429687USD
- 2026-10-31: 118.56091703720092USD
- 2026-11-01: 64.80907443618774USD
- 2026-11-02: 64.10008185653686USD
- 2026-11-03: 118.25425698242188USD
- 2026-11-04: 64.06155003204346USD
- 2026-11-05: 118.22457398529052USD
- 2026-11-06: 117.95394004745484USD
- 2026-11-07: 95.01774448013306USD
- 2026-11-08: 66.20133228702545USD
- 2026-11-09: 118.1946456741333USD
- 2026-11-10: 64.06155003204346USD
- 2026-11-11: 64.06155003204346USD
- 2026-11-12: 118.44973721618652USD
- 2026-11-13: 64.44353025398254USD
- 2026-11-14: 63.97087145462036USD
- 2026-11-15: 88.19390555076599USD
- 2026-11-16: 64.48348139533996USD
- 2026-11-17: 64.11674130725861USD
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 21 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Breakfast in the Room
Adults Only
Activities
Swimming pool
Pool Outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Services
Business Center
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
Concierge Services
Parking
Airport shuttle
Internet
Free Wi-Fi