Name: Renaissance Phoenix Glendale Hotel & Conference Center
Address: 9495 Entertainment Boulevard, Glendale Sports and Entertainment District, Glendale, Arizona, United States of America, Glendale, Maricopa County, US
Price range: US$183–US$1,979 per night
Rating: 8.85

What guests think

Travellers praise the Renaissance Phoenix Glendale Hotel & Conference Center for its walkable location near State Farm Stadium and Westgate, generally clean, spacious rooms, and friendly staff, making it a convenient base for concerts, games, and shopping.

Ongoing renovations created daytime noise, occasional water shutoffs, and limited services for some stays. Several guests disliked paid parking/destination fees and reported slow or limited restaurant and bar service during busy events. A few reviews note room maintenance issues such as weak A/C, faulty fridges, or spotty Wi-Fi. Expect a convenient, event-focused stay with excellent access and some trade-offs during peak times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and spa facilities are popular, and the gym is described as large; however, ongoing renovations caused daytime noise and occasional disruptions, the lobby bar can be understaffed, and parking is available but often carries a nightly fee.

Related guest reviews

10

Daniel

1 Jul 2025

·

Stayed 2 nights

It’s a great hotel in the Glendale area. Stayed here as it was centrally located to the venues my Son played at for a baseball tournament: Peoria and Surprise. Clean, spacious rooms, large gym, nice large pool and it’s new. The entertainment district next to the hotel had a ton of food options and fun places like Dave and Busters, Pickleball facility and more.

8

Aissa

23 Jun 2025

·

Stayed 2 nights

Perfect Stay for a Concert Weekend! We stayed at the Renaissance Hotel in Glendale for a concert weekend and had a great experience. The pool area was beautiful and relaxing, perfect for cooling off and hanging out before the show. The hotel has a fun, concert-friendly vibe, and the staff was super friendly and helpful the entire time. Our room was clean and comfortable, and we really appreciated being walking distance to both the stadium and great restaurants—it made the whole weekend so easy and stress-free. The only downside was the view from our room wasn’t the best, but honestly, everything else more than made up for it. We’d definitely stay here again for any event in the area!

8

Jeffrey

28 Sept 2025

·

Stayed 1 night

The property is nice and bed was comfortable. The bar in main lobby was out of control. The bartenders served one side at a time and it took approximately 30 to even order our drinks. It took another 30 minutes before we received them. When closing out the check, the bartender put my credit card in his pocket and forgot when I had to ask where my tab was. He denied having my card and I was about to come over the bar when he finally discovered it in his back pocket. Then it took another 25 minutes to get our bill. Needless to say he received zero tip as that side of the bar was all treated horribly by the bar staff. If I stay here again, I will not try the bar in the lobby again.

10

Mike

16 Jun 2023

·

Stayed 3 nights

great place to stay, nice pool area. great bar

10

liz

29 May 2024

·

Stayed 5 nights

pool was clean hot tub is large convenient cafe

8

Carla

27 Nov 2024

·

Stayed 3 nights

The property was bright, clean and quiet. It was in an excellent location for restaurants, shopping and activities. Bedrooms and bathrooms were very clean and spacious and beds were very comfortable. Staff was lovely and accommodating. We enjoyed the pool and hot tub area during the day as the courtyard in the evenings. Lots of seating and loungers to enjoy the sunshine. We also used the spa at the hotel. Staff were great and very friendly and we felt so welcomed. The only thing I would have loved is change rooms and showers in the washrooms by the pool.

2

Shane Franklin

30 Nov 2023

·

We stayed here in September 2022 and the hotel was amazing. Fastforward to November 2023 and it was a totally different story. The hotel is under renovation and we were not notified of this before booking. The beautiful open lobby and bar area was totally enclosed with construction walls and most of the tile area was bare concrete floors. We could not be in our room from 9:00 am until 6:00 pm due to jackhammering and drilling noice. We couldnt even talk to each other it was so loud. We had to call the front desk to complain about comstruction noise after 7:00 pm two of the three nights we stayed. So disappointing and we shpuld not have had to pay what we did to stay there. Do not stay here until construction is done. Horrible.

2

Mark

30 Nov 2023

·

Stayed 4 nights

The property needs to disclose They are in a major renovation that is a very inconvenience to all guest, which water gets shut off every day in the middle of the day or late morning when I guest would like to take a shower, also jackhammering happening from 9 AM to 6 PM, seven days a week !! Staff members somewhere very nice and apologetic, while others were rude and giving out false information and not accommodating

8

Frank

13 Oct 2024

·

Stayed 1 night

I really didn't care for the parking garage. And the 20 dollar a night fee to park in it as i was staying at that hotel

10

Miguel

8 Aug 2023

·

Stayed 1 night

The spa was awesome

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Cleanliness

Most guests find the property and rooms very clean, with housekeeping frequently praised. There are occasional lapses such as stained linens or missed toiletries.

Related guest reviews

10

ZULMA

18 Aug 2025

·

Stayed 1 night

The location was very convenient. Restaurant and bars were walking diatance. As soon as you walk into the building you can feel the cleaningness. Check in was easy, staff very friendly. The rooms were clean and comfortable. Will definitely be staying there next visit to Glendale

10

Rockford

31 Dec 2025

·

Stayed 2 nights

Friendly staff, clean rooms, quick and efficient check in

10

Valerie

8 Jul 2025

·

Stayed 1 night

This property is very clean, nice staff and within walking distance to so many things to do. GREAT place for a weekend getaway or extended vacation.

4

LeAnne

4 Aug 2025

·

Stayed 3 nights

1- The duvet inside the cover appeared to be heavily stained/moldy. 2- There was a massive fight on my floor during Saturday evening/Sunday morning resulting in police being called and man being physically injured. While not the hotel's fault, the lack of expressed concern or even a cursory amenity offered to the rest of the floor was lame. 3-Why is there no microwave in the room? Popcorn would make being kept awake from loud, drunken violence slightly more tolerable

2

Esmeralda

25 Apr 2023

·

Stayed 1 night

The room was dirty, the sheets and pillows were dirty, and they charge extra for the parking.

10

David

31 Jul 2023

·

Stayed 1 night

Staff was friendly and welcoming. Room was immaculant.

10

Joseph

8 Jun 2025

·

Stayed 1 night

Friendly staff, clean room, excellent atmosphere

2

Chris

24 Aug 2025

·

Stayed 2 nights

Bathroom was dirty and not cleaned, got locked out of our room due to bad lock on door, staff was unsupported and useless. Not even a discount or thought of that!

10

Nicholas

2 Jun 2025

·

Stayed 1 night

Nice very clean hotel! And everything you need is in walking distance!

8

Adam

11 Feb 2024

·

Stayed 2 nights

Always a great stay at this location . The hotel is being renovated so not everything was available but thats ok . Only speed bump of the trip was the red wine stains on the sheets and pillow cases . Brings into question how clean the room really was . Hotel was quick to replace after being brought to there attention.

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Rooms

Rooms are spacious and comfortable, with some modernized suites and good beds. Recurring complaints include weak A/C, faulty fridges, noise from nearby venues or thin walls, and Wi-Fi that can be unreliable or require a fee.

Related guest reviews

10

Michelle

2 Mar 2025

·

Stayed 1 night

Very comfortable stay in Glendale while catching some baseball games at nearby Camelback Ranch. Room was large and well maintained.

10

Rachael Marie

17 Aug 2025

·

Stayed 3 nights

Comfortable beds!! Internet was fast! Very cozy rooms!!

10

Crystal

2 Sept 2025

·

Stayed 1 night

The room was very spacious. We had a handicap accessible room and it was very roomy and accommodating. Once of the best rooms we have had yet!

10

ELDA G

29 Aug 2025

·

Stayed 1 night

AC has problems and was not cooling down tech when in to check it out and was still the same.

2

Roselyn

18 Aug 2024

·

Stayed 1 night

Walls to the other adjacent room are too thin. Did not sleep at all.

6

Scott and Rina

10 Aug 2025

·

Stayed 1 night

The bed was awful. We found things from previous guests. Our plugs on the nightstand did not work nor did our refrigerator

8

Lisa

9 Apr 2023

·

Stayed 2 nights

Rooms need updating.

8

James

22 Jun 2025

·

Stayed 1 night

Beautiful property, the staff was wonderful from front desk to bar to the restaurant, my only issue with property was I feel the glass doors on the outside of the room felt cheap in that it let way to much outside noise in.

2

Armon

17 Mar 2025

·

Stayed 2 nights

Hotels Wi-Fi signal did not reach my room. After hours on the phone with tech support, they said they could reset the Wi-Fi. After resetting, still nothing. Tried on multiple devices and still the same result. I asked for the convenience fee to be waived, since "High Speed Internet" came with it. They said they needed to send someone to confirm it doesn't work. They never came to my room to check. I had to checkout a day early due to a death in the family, so on checkout they waived the fee and parking, but this was after so much wasted time. The internet worked in the lobby (it was the same connection). My room also was not stocked, as when I went to take a shower, the body wash was empty. No one came to clean my room either. Overall, great, clean, and conveniently located, but service was not adequate.

6

Shelly

9 Jan 2023

·

Stayed 19,352 nights

Hotel is nice an clean when you walk in. I reserved a suite (and on the pics a suite is shown with a balcony n stadium view). Well…. I was given room 235 which had neither. Nice size room but that’s it. I was looking at roofs, and there was barely any natural light! NOT WHAT I PAID FOR.

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Service

Staff are widely described as friendly and helpful, with easy check-in mentioned. During event crowds, guests report slow responses, check-in delays, and occasional rudeness or poor bar service.

Related guest reviews

10

Rockford

31 Dec 2025

·

Stayed 2 nights

Friendly staff, clean rooms, quick and efficient check in

2

Luke

2 Jun 2024

·

Stayed 1 night

Started off with a check in line of about 50 people long that lasted approximately 20 minutes from 4:00 to 4:20pm. Keep in mind check is at 4:00pm. After getting to the front desk we soon learned that our double bed pre reserved room was not ready and that they had no eta of the time to have the room. Keep in mind there were people walking by stating they had been there since 2:30pm awaiting a paid for room in the lobby (approximately 2 hours waiting). The front desk manager Feliez was the one taking care of me. As a business owner myself I do understand we all have challenges so I accepted the fact that the room wasn’t ready. Feliez was nice enough to offer a $100 voucher for the hotel’s restaurant. I was happy with that until we proceeded to sit down and wait for a drink/waiter for 30 min to talk to us. My wife ordered some food for us but at this point I was pissed off enough I was up at the front desk every ten minutes asking for the room. Keep in mind, this was my wife’s birthday trip to go see Luke Combs all the way from Louisiana. The concert started at 5:30pm. After persuading another hotel front desk person I finally got the room at 5:50pm. I told my wife to pickup at the restaurant because we were never going to get our food. After waiting to find our waiter after ten minutes he felt so bad and boxed all the food up to go. Fast forward to after the concert the security guard was standing at front door not letting anyone in without a key. Rude as hell at that.

10

Nathan

3 Sept 2024

·

Stayed 2 nights

Dexter at the front desk was amazing helping us check in and just made us feel welcomed and appreciated. Thank you Dexter, Your kindness and hospitality was above and beyond. Thank you

4

Dominique

12 Aug 2025

·

Stayed 1 night

21+ is not disclosed in the website, front desk was really rude about it

8

Jeffrey

28 Sept 2025

·

Stayed 1 night

The property is nice and bed was comfortable. The bar in main lobby was out of control. The bartenders served one side at a time and it took approximately 30 to even order our drinks. It took another 30 minutes before we received them. When closing out the check, the bartender put my credit card in his pocket and forgot when I had to ask where my tab was. He denied having my card and I was about to come over the bar when he finally discovered it in his back pocket. Then it took another 25 minutes to get our bill. Needless to say he received zero tip as that side of the bar was all treated horribly by the bar staff. If I stay here again, I will not try the bar in the lobby again.

10

Catalina Carreno

7 Jun 2023

·

Stayed 1 night

Staff service was great everyone was friendly and helpful.

6

Fernando

9 Dec 2024

·

Stayed 2 nights

I did not like how I was treated during the afternoon when I had questions for staff at reception. Was met with attitude.

10

Gianna

3 Mar 2025

·

Stayed 1 night

We asked for a quiet room when we checked in and we were very happy with our 7th floor room overlooking the parking garage. It was quiet. I understand the other side of the hotel can have a bit of noise from the restaurants and bars. The beds were comfortable and the staff very accommodating. The prices for food and drinks are the hotel bar/restaurant were high...but in line with other hotel food/beverage costs currently.

4

Carol

27 Apr 2025

·

Stayed 1 night

Check in was poor. The person said I can't check you in now as the phone is on hold. Then the keys did not work. She said the machine had problems. The coffee pot maker was missing the basket for coffee. The food received was not the order. Parking was hard. They said it was a new process. Not impressed.

10

Sandra

23 Aug 2025

·

Stayed 2 nights

The staff was exceptionally kind and helpful.

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Location

Excellent, walkable location next to State Farm Stadium, Desert Diamond Arena, and the Westgate Entertainment District with many dining and shopping options.

Related guest reviews

10

Jennifer

29 May 2025

·

Stayed 1 night

The property was new, clean, great decor and friendly staff. Very convenient walk to State Farm stadium. Will definitely stay here again!

10

Christina

2 Jun 2025

·

Stayed 1 night

Great property! Beautiful, clean, and great service. Also WALKING distance to cardinal stadium, about 5 minutes!

10

George

31 Oct 2023

·

Stayed 4 nights

Excellent hotel in a excellent location. Across the street from State Farm Stadium. Right next to the Westgate Entertainment District. Friendly staff, clean, and comfortable rooms. When I’m back in the Phoenix/ Glendale area no question I’ll be staying at a Renaissance Phoenix/Glendale, Hotel Spa

10

Tiffany

29 May 2025

·

Stayed 1 night

It was walking distance to the stadium.

10

Lisa

13 Feb 2025

·

Stayed 2 nights

Great location shopping and restaurants nearby

10

Marie

1 Oct 2025

·

Stayed 1 night

Love staying at this hotel. Super convenient to restaurants, shopping and the Desert Diamond Arena. It’s pricey but worth the money. This would be my place to stay if I am attending another concert.

10

Cheryl L

23 Jan 2025

·

Stayed 1 night

Very convenient to food and shopping

10

Amanda

7 Sept 2023

·

Stayed 1 night

Great location!

10

Herman

2 Jun 2025

·

Stayed 3 nights

Great stay! Amazing hotel with great location and access to dining and shopping.

10

Manas

31 May 2025

·

Stayed 2 nights

Friendly staff, comfy room, short walk away from entertainment (bars, restaurants, shows). Perfect hotel if you're in town for an event in the area.

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Dining

On-site restaurant and bar receive mixed feedback: some praise tasty food and friendly bartenders, while others cite slow service, limited hours/menus, and difficulty using food credits. Many alternative restaurants are an easy walk away.

Related guest reviews

10

Flaviu

7 Jun 2025

·

Stayed 4 nights

The room was properly cleaned daily and the consumables restacked very well each day. The room was quiet. We loved the AC system as it was effective, yet relatively quiet and the stream of cold air was not oriented directly toward us. The restaurants' service was prompt and the prices were affordable, although we found the food variety to not be too diverse. However, with the mall right across the street, there are plenty of dining alternatives in the area.

10

Lewis

23 May 2024

·

Stayed 5 nights

I stayed during the weekend of the 2024 Final Four. The Hotel is perfectly located for a brisk walk to State Farm Stadium. My stay was so fantastic that I have to give it a 5-star rating. However, I must point out that food service was unavailable on Saturday night of Final Four weekend. There are countless eateries in the area around the Hotel but they were swamped due to Final Four visitors. Kudos to the Hotel staff. They were candid, forthcoming and pleasant in apprising me of the situation. Other than that matter, the food service was superb in every respect, particularly the breakfast buffet. I plan to stay at the Renaissance upon my next return to Phoenix.

10

Kimberly

29 Dec 2025

·

Stayed 1 night

Staff was wonderful, restaurant had great food, and location was awesome.

10

Jeselle

25 Nov 2024

·

Stayed 3 nights

From start to finish everyone was kind friendly and efficient. This is the top choice for the area if you’re looking for comfort, cleanliness, options for walkable food drinks and shopping. Right next door to the stadium this also Makes this a great option if you’re attending any games in the area. Thank you to all the staff for a wonderful stay! Shout out to Dan at the bar he went above and beyond to ensure my drinks were well liked and fresh.

10

Janel

21 Jul 2025

·

Stayed 1 night

Love this hotel. Very nice rooms, clean and modern with a lovely courtyard and amazing lobby bar/staff!

8

Jeffrey

28 Sept 2025

·

Stayed 1 night

The property is nice and bed was comfortable. The bar in main lobby was out of control. The bartenders served one side at a time and it took approximately 30 to even order our drinks. It took another 30 minutes before we received them. When closing out the check, the bartender put my credit card in his pocket and forgot when I had to ask where my tab was. He denied having my card and I was about to come over the bar when he finally discovered it in his back pocket. Then it took another 25 minutes to get our bill. Needless to say he received zero tip as that side of the bar was all treated horribly by the bar staff. If I stay here again, I will not try the bar in the lobby again.

4

Denise

27 Sept 2025

·

Stayed 1 night

Room was clean, they do charge $100 if you check in early, a resort fee, any amenity provided must be used by midnight. The high prices do not support the value. Restaurants service was terrible. A sold out hotel for a Thursday night football game and 1 server serving six small tables (less than 1/4 of the restaurant). We chose the room because of its location to the stadium. We do not recommend nor will we stay again.

6

Jeannette

26 Aug 2023

·

Stayed 1 night

NO ROOM SERVICE BECAUSE OF THE EVENT THE NIGHT BEFORE AND IT WAS "TOO CRAZY' AS THEY TOLD ME. THIS HOTEL IS NEXT TO A STADIUM. YOU WOULD THINK YOU CAN ACCOMMODATE FOR THE HIGH VOLUME OF PEOPLE THAT STAY WHEN LARGE EVENTS HAPPEN.

8

Michael

14 Jun 2025

·

Stayed 4 nights

Great location and beautiful hotel. The only reason I didn’t give a 5 was the service in the restaurant. It was slow and one meal everyone was given their meal except me. When it FINALLY arrived, part of the order was missing. And the rest of my table had already finished eating! I feel that I shouldn’t have been charged for my meal.

10

john

19 Jul 2025

·

Stayed 1 night

Great experience at this hotel. Clean, great staff, quick valet process, and excellent food and drink

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$373
February	US$491
March	US$449
April	US$293
May	US$220
June	US$187
July	US$154
August	US$177
September	US$231
October	US$281
November	US$222
December	US$180

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $272	16 $817	17 $442	18 $211	19 $273
20 $642	21 $269	22	23 $257	24 $183	25 $263	26 $244
27 $207	28 $459	29	30 $216

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $295	3 $642
4 $325	5 $315	6 $307	7 $343	8	9 $357	10
11 $617	12 $286	13 $287	14 $385	15	16	17 $828
18 $307	19 $256	20 $1,979	21 $509	22 $256	23 $256	24 $507
25	26	27	28	29 $226	30 $206	31 $206

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Hearing Accessible)

Room, 1 King Bed (Hearing Accessible)

Premium Room, 1 King Bed

Suite, 1 Bedroom

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds

Suite, 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Premium Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Tub)

Executive Suite, 1 King Bed, Bathtub (Mobility Hearing Accessible, Tub)

Executive Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Phoenix Glendale Hotel & Conference Center

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Prices for upcoming dates