Name: Country Inn & Suites by Radisson, Staten Island
Address: 300 Wild Avenue, Travis - Chelsea, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$97–US$250 per night
Rating: 7.47

What guests think

At Country Inn & Suites by Radisson, Staten Island, guests report mixed experiences: some praise clean, comfortable rooms and friendly staff, while others cite dirty bathrooms, odors, and housekeeping lapses, plus recurring elevator problems and a limited, underwhelming breakfast.

The setting feels industrial and somewhat out of the way for several reviewers, with construction, loitering, and few nearby dining options noted, though one mentioned proximity to the Staten Island Mall. Rooms are generally small and basic, with intermittent maintenance and amenity issues (broken fixtures, noisy or drafty A/C, nonworking dispensers) and some hallway noise, while a few found them updated. Overall, expect a basic stay with variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews mention elevator issues (malfunctions, alarms, or only one small elevator), and parking is on-site though availability can be tight at night.

Related guest reviews

6

Diana

12 Oct 2025

·

Stayed 2 nights

Well I’m gonna start with what I did not like the elevator alarm going off at 11pm and the kid running up and down the hallway at 12am to almost 2 am on and off other than that basic stay very simple breakfast.

4

Viviana

6 Oct 2025

·

Stayed 1 night

Location was a bit off. Right in front of the hotel there is homeless people. Room was cramped too much furniture. Bathroom was outdated and needs repairs. No body wash. No extra tolitet paper. Breakfast was not good. Stale bagels and bread. One coffe machine and one toaster which was very inconvenient in the breakfast area Very limited options. One small elevator for all the guest. A few pros was the self parking on site. Air conditioning was nice.

4

Frank

28 Feb 2026

·

Stayed 1 night

To not have a working elevator for two days and not have a bell hop or assistance carrying luggage to the room was an embarrassment. Also the snow was not removed just replaced and there was no parking when we returned at night. Receptionists seemed clueless and unsympathetic. .The room was nice.

10

Jeffrey

3 Nov 2025

·

Stayed 1 night

Clean. In Elevator button for 4 floor was inoperable.

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Cleanliness

Cleanliness is mixed: several guests found rooms or linens very clean, but many reported dirty bathrooms, unvacuumed carpets, bad odors, and inconsistent housekeeping during stays. A few also noted cleanliness concerns in common or breakfast areas.

Related guest reviews

10

George

3 Sept 2025

·

Stayed 1 night

Our room was satisfactory, nothing great. The bathroom wasn’t the cleanest, the door lock didn’t work.

4

Shawna

4 Dec 2025

·

Stayed 1 night

I was disappointed with my stay. The bathtub was dirty when I arrived, and there was no shower curtain. I reported it to the lady at the front desk. The curtain was installed but the tub still looked unclean. I turned on the water and it turned brown as soon as it hit the tub. Which made the shower completely unusable. For the price and the expectation i had, this was unacceptable. I emailed management, and have not received any response, which is also disappointing. I hope management and housekeeping improves.

10

Kevin

26 Oct 2025

·

Stayed 1 night

Clean rooms

4

Karen

29 Sept 2025

·

Stayed 3 nights

The carpet floors were very dirty and appeared to have not been vacuumed. The bed smelled fresh and the other surfaces in the room appear clean. Even though the room was cool (via AC) temperature was extremely humid and the AC unit was deafeningly loud. I would not stay at this property again.

6

Amber

16 Nov 2025

·

Stayed 1 night

1. I arrived a little early and the girl at the front desk couldn’t bothered. She just kept saying “check in at 3.” 2. When I did eventually check him a very nice young man greeted me. He was extremely professional and kind. 3. The room was ok. There was red/pink nail polish stains all over the floor. 4. When I went to take a shower there were little hairs all over the shower wall like someone rinsed their razor and tapped the wall to clean it.

6

Maria

29 Sept 2025

·

Stayed 2 nights

It’s disheartening that they cannot do better. The rug in the common areas & the room itself seemed it had never been cleaned. The restroom sink was coming apart. The breakfast area is an accident waiting to happen. Our room was never serviced during our stay. It’s not that difficult to tweak these areas a bit

2

Philip

11 Nov 2025

·

Stayed 2 nights

Room was not the cleanest. We had dirty towels on the back of our door. 2 hairs in the shower. And the floors smelled like sneakers! On top of this we were double charged for our stay and are yet to receive my reimbursement for my stay. Extremely disappointed and should have trusted the poor reviews left at this place.

10

Giuseppina

21 Nov 2025

·

Stayed 1 night

Very clean very friendly staff

10

jennifer

9 Nov 2025

·

Stayed 2 nights

It was a very nice clean room And the staff was very attentive

4

Talib

21 Sept 2025

·

Stayed 2 nights

The room was acceptable, but the bathroom was dirty, with leftovers from the previous guest — underwear and a used towel.

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Rooms

Rooms are small and basic, with recurring maintenance and amenity issues (HVAC gaps or noise, broken fixtures, nonworking dispensers, missing irons or supplies) and occasional hallway noise; some guests did find them updated or comfortable.

Related guest reviews

6

Diana

12 Oct 2025

·

Stayed 2 nights

Well I’m gonna start with what I did not like the elevator alarm going off at 11pm and the kid running up and down the hallway at 12am to almost 2 am on and off other than that basic stay very simple breakfast.

6

Stanley

14 Sept 2025

·

Stayed 1 night

Good enough for one night stay. Would look elsewhere for a longer stay. The room was small, very basic, most electrical outlets didn’t work, chipped table and countertops, empty food containers in hall, complimentary breakfast was so-so.

6

Joseph

28 Sept 2025

·

Stayed 1 night

The lobby of the hotel needed to be cleaned. The whole way on the 4th floor carpets needed to be cleaned. The view from my room was horrible with all the construction equipment and a big garbage dumpster right below. The safe did not work, there was no iron but there was an ironing board, all the soaps and shampoos were in the shower but there was no hand soap next to the sink instead they installed shampoo. The room itself was clean and comfortable. Getting to the room wasn't this clean and that I checked in there was one person checking everyone in.

4

Corey

31 Oct 2025

·

Stayed 1 night

Broken faucet / sketchy area / no services food in the area

4

Michael

13 Nov 2025

·

Stayed 1 night

The guy that checked me in at the front desk was helpful. At 11 pm, I realizrd there was zero toilet paper in the bathroom. I called the front desk, asking that they bring some up. Not an unreasonable request. I was told that I'd have to come down and get it myself. Absolutely ridiculous. Also, the room STUNK like nasty cigarettes.

6

benjamin

15 Oct 2025

·

Stayed 1 night

The room smelled

4

Karen

29 Sept 2025

·

Stayed 3 nights

The carpet floors were very dirty and appeared to have not been vacuumed. The bed smelled fresh and the other surfaces in the room appear clean. Even though the room was cool (via AC) temperature was extremely humid and the AC unit was deafeningly loud. I would not stay at this property again.

8

Renee

25 Oct 2025

·

Stayed 1 night

There were 3 containers of soap, shampoo and conditioner on the shower wall but none of them worked.

6

Joseph

21 Nov 2025

·

Stayed 5 nights

Thecroom.actually was in good condition except for the fact thst the H/VAC unit was 3/4" too narrow for thevopening and never properly sealed. I wrote to Radisson explaining the situation and how much energy they were waisting by the cold air coming in through the gap. I presume that all the units were upgraded and they all have that gap. Radisson never responded The breakfast was spartan and the powdered eggs were unwelcome The staff could not have been better

6

Glenn

18 Nov 2025

·

Stayed 3 nights

The room small but fine.

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Service

Staff friendliness and attentiveness receive praise from several guests, but others cite slow or unhelpful check-in, poor responsiveness, lack of assistance, and billing problems such as double charges or unexpected holds.

Related guest reviews

6

Jeremy

30 Oct 2025

·

Stayed 1 night

Spotless room the night check in guy was super nice and friendly. AM checkout guy was not nice or friendly. Because their breakfast does not start until 7 a.m., I couldn’t have a full breakfast but the girl working downstairs, where their breakfast is served, went above and beyond and got me a croissant and a muffin. I thought that was awesome. Especially after dealing with the a.m. guy.

4

Shawna

4 Dec 2025

·

Stayed 1 night

I was disappointed with my stay. The bathtub was dirty when I arrived, and there was no shower curtain. I reported it to the lady at the front desk. The curtain was installed but the tub still looked unclean. I turned on the water and it turned brown as soon as it hit the tub. Which made the shower completely unusable. For the price and the expectation i had, this was unacceptable. I emailed management, and have not received any response, which is also disappointing. I hope management and housekeeping improves.

4

Frank

28 Feb 2026

·

Stayed 1 night

To not have a working elevator for two days and not have a bell hop or assistance carrying luggage to the room was an embarrassment. Also the snow was not removed just replaced and there was no parking when we returned at night. Receptionists seemed clueless and unsympathetic. .The room was nice.

2

Israel

4 Nov 2025

·

Stayed 1 night

We came to check in and they sent us to a different hotel that wasn't what we wanted

6

Milton

19 Nov 2025

·

Stayed 1 night

The room was in good condition, and the staff wass courteous.

6

Amber

16 Nov 2025

·

Stayed 1 night

1. I arrived a little early and the girl at the front desk couldn’t bothered. She just kept saying “check in at 3.” 2. When I did eventually check him a very nice young man greeted me. He was extremely professional and kind. 3. The room was ok. There was red/pink nail polish stains all over the floor. 4. When I went to take a shower there were little hairs all over the shower wall like someone rinsed their razor and tapped the wall to clean it.

2

Paula

28 Sept 2025

·

Stayed 1 night

Check in took over 20 mins with absolutely no greeting from the staff. They also copy your drivers license for their 'records'. Very concerning. Rooms are dirty and have such a bad odor. Don't try to save a little and book this hotel. You'll regret it. Location isn't great, but is close to the Staten Island mall.

2

Philip

11 Nov 2025

·

Stayed 2 nights

Room was not the cleanest. We had dirty towels on the back of our door. 2 hairs in the shower. And the floors smelled like sneakers! On top of this we were double charged for our stay and are yet to receive my reimbursement for my stay. Extremely disappointed and should have trusted the poor reviews left at this place.

10

Giuseppina

21 Nov 2025

·

Stayed 1 night

Very clean very friendly staff

2

Joe

24 Nov 2025

·

Stayed 1 night

No room available after booking and traveling there. Past the window to cancel. Very disappointed

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Location

The area feels industrial and somewhat out of the way for several reviewers, with construction and loitering mentioned and few nearby dining options; one review notes proximity to the Staten Island Mall.

Related guest reviews

6

Joseph

28 Sept 2025

·

Stayed 1 night

The lobby of the hotel needed to be cleaned. The whole way on the 4th floor carpets needed to be cleaned. The view from my room was horrible with all the construction equipment and a big garbage dumpster right below. The safe did not work, there was no iron but there was an ironing board, all the soaps and shampoos were in the shower but there was no hand soap next to the sink instead they installed shampoo. The room itself was clean and comfortable. Getting to the room wasn't this clean and that I checked in there was one person checking everyone in.

6

Michelle

10 Nov 2025

·

Stayed 3 nights

Front desk staff was very nice. Room was ok, nothing spectacular but it was clean. Breakfast was hit or miss. Not a lot of selection and not enough for everyone who was there. Odd area of town, but we didn't feel unsafe. Tucked back behind a storage facility and next to a park. Rooms are small, but functional.

4

Corey

31 Oct 2025

·

Stayed 1 night

Broken faucet / sketchy area / no services food in the area

4

Viviana

6 Oct 2025

·

Stayed 1 night

Location was a bit off. Right in front of the hotel there is homeless people. Room was cramped too much furniture. Bathroom was outdated and needs repairs. No body wash. No extra tolitet paper. Breakfast was not good. Stale bagels and bread. One coffe machine and one toaster which was very inconvenient in the breakfast area Very limited options. One small elevator for all the guest. A few pros was the self parking on site. Air conditioning was nice.

10

Candice

22 Sept 2025

·

Stayed 1 night

Nice but had a smell. Lots of construction and weird people sitting outside the Bldg. But nice and clean!

8

Pamela

14 Sept 2025

·

Stayed 1 night

Just asphalt. Not pretty at all

2

Paula

28 Sept 2025

·

Stayed 1 night

Check in took over 20 mins with absolutely no greeting from the staff. They also copy your drivers license for their 'records'. Very concerning. Rooms are dirty and have such a bad odor. Don't try to save a little and book this hotel. You'll regret it. Location isn't great, but is close to the Staten Island mall.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently criticized for limited selection and poor quality (e.g., powdered eggs, stale items), with occasional shortages or basic setup; a few also mentioned cleanliness concerns in the breakfast area.

Related guest reviews

6

Diana

12 Oct 2025

·

Stayed 2 nights

Well I’m gonna start with what I did not like the elevator alarm going off at 11pm and the kid running up and down the hallway at 12am to almost 2 am on and off other than that basic stay very simple breakfast.

6

Jeremy

30 Oct 2025

·

Stayed 1 night

Spotless room the night check in guy was super nice and friendly. AM checkout guy was not nice or friendly. Because their breakfast does not start until 7 a.m., I couldn’t have a full breakfast but the girl working downstairs, where their breakfast is served, went above and beyond and got me a croissant and a muffin. I thought that was awesome. Especially after dealing with the a.m. guy.

4

Sean

30 Oct 2025

·

Stayed 5 nights

The place was not good no Made common clean room for four days. Breakfast was very poor. I would not recommend this place.

6

Stanley

14 Sept 2025

·

Stayed 1 night

Good enough for one night stay. Would look elsewhere for a longer stay. The room was small, very basic, most electrical outlets didn’t work, chipped table and countertops, empty food containers in hall, complimentary breakfast was so-so.

6

Michelle

10 Nov 2025

·

Stayed 3 nights

Front desk staff was very nice. Room was ok, nothing spectacular but it was clean. Breakfast was hit or miss. Not a lot of selection and not enough for everyone who was there. Odd area of town, but we didn't feel unsafe. Tucked back behind a storage facility and next to a park. Rooms are small, but functional.

4

Viviana

6 Oct 2025

·

Stayed 1 night

Location was a bit off. Right in front of the hotel there is homeless people. Room was cramped too much furniture. Bathroom was outdated and needs repairs. No body wash. No extra tolitet paper. Breakfast was not good. Stale bagels and bread. One coffe machine and one toaster which was very inconvenient in the breakfast area Very limited options. One small elevator for all the guest. A few pros was the self parking on site. Air conditioning was nice.

2

Adriana

14 Nov 2025

·

Stayed 3 nights

Muchos complains de Los huéspedes sobre el cobro a la tarjeta sin autorización ( me paso) aunque ya me regresaron el dinero eso no habla bien del hotel., y donde dan el desayuno no está muy limpio tiene olor a baño por el liquido que usan para limpiar de hecho mire que con el mismo trapeador que usaron en el baño fue el que usaron para trapear el área donde dan el desayuno por eso no bajé ni un día a desayunar ahí. No lo recomiendo.

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6

Joseph

21 Nov 2025

·

Stayed 5 nights

Thecroom.actually was in good condition except for the fact thst the H/VAC unit was 3/4" too narrow for thevopening and never properly sealed. I wrote to Radisson explaining the situation and how much energy they were waisting by the cold air coming in through the gap. I presume that all the units were upgraded and they all have that gap. Radisson never responded The breakfast was spartan and the powdered eggs were unwelcome The staff could not have been better

6

Gerardo Ivan Aguirre

24 Sept 2025

·

Stayed 6 nights

No había personal, no hacían la limpieza del cuarto diatio, el desayuno incluido sin opciones

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4

Juan

13 Oct 2025

·

Stayed 2 nights

Breakfast not many options, and smoke detectors where cover with tape wich is a fire hazzard.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $112	15 $99	16 $104	17 $97	18 $142	19 $181
20 $111	21 $98	22 $108	23 $107	24 $107	25 $153	26 $178
27 $105	28 $106	29 $105	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $119	3 $118
4 $105	5 $102	6 $102	7 $102	8 $104	9 $142	10 $160
11 $106	12 $102	13 $102	14 $102	15 $102	16 $119	17 $141
18 $102	19 $101	20 $104	21 $104	22 $104	23 $118	24 $115
25 $102	26 $102	27 $104	28 $102	29 $103	30 $148	31 $250

Select dates to see prices and availability

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 Queen Bed, Roll-In Shower

Room, 1 Queen Bed

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible Bathtub

Suite, 1 Queen Bed with Sofa Bed

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Staten Island

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Prices for upcoming dates