Extended Stay America Suites - Philadelphia - Mt Laurel - Pacilli Place

Clean everything

Yes

Yes room was very clean. The only down part about my stay it was not knowing that my room didn’t come with utensils, pots or pans, dish soap, wash rag I would’ve came more prepared so I had to buy several items even though I couldn’t take those items with me back on the plane.

My room looked nothing like the pictures. The carpet was old and musty. The kitchen came with nothing, not even a fork. I had to request a plate and fork and give my room number to receive the items. No daily cleaning service. Cleaning only comes around every 14 days. Have to empty your own trash, no clean towels daily. People actually live in this hotel. Laundry room was expensive and tiny. Had to dry my clothes for 2 cycles. Would have loved to be able to have at least fresh towels daily but no such luck. Microwave was dirty from previous occupant of my room. Requested first floor, got 3rd floor. Bed was incredibly uncomfortable and pillows weren't much better. Breakfast was a pre-wrapped small muffin or a granola bar. Nothing else. All in all, it was fine for a budget hotel but I have switched to a different hotel for the rest of my trip and I am much more comfortable.

It seemed like most occupants lived at the hotel. Heard a fair amount of yelling, people crying in the elevator, and on the first night someone was sleeping in the lobby. Room was mostly clean, seen a few dark hairs in the bathroom. Bed was clean but pretty firm.