WoodSpring Suites McKinney
US$62
/ night
Avg. for September
Select dates to see prices and availability
US$62
/ night
Avg. for September
Monthly average prices
Nightly prices at WoodSpring Suites McKinney average US$55 in the cheapest month (May) and US$67 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$65 |
| February | US$58 |
| March | US$59 |
| April | US$57 |
| May | US$55 |
| June | US$62 |
| July | US$67 |
| August | US$67 |
| September | US$62 |
| October | US$62 |
| November | US$67 |
| December | US$59 |
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A
M
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Sept · US$62
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Most expensive: August (~US$67)
Cheapest: May (~US$55)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Location
With a stay at WoodSpring Suites McKinney, you'll be centrally located in McKinney, within a 10-minute drive of Allen Premium Outlets and Collin College. This hotel is 1.5 mi (2.3 km) from Collin County Courthouse and 1.8 mi (2.9 km) from Oak Hollow Golf Course.
What's nearby
Collin County Courthouse(0.8 Miles)
Collin College(1.3 Miles)
Oak Hollow Golf Course(1.8 Miles)
Cinemark North McKinney(2.9 Miles)
Franconia Brewing Company(3 Miles)
Towne Lake Park(3.7 Miles)
Collin County History Museum(3.8 Miles)
Chestnut Square Historic Village(4 Miles)
Heard Craig Center for the Arts(4 Miles)
McKinney Repertory Theatre(4 Miles)
Walls of Clay(4.1 Miles)
Erwin Park Hike & Bike Trail(4.1 Miles)
Baylor Scott & White Hospital(4.1 Miles)
Pecan Grove Memorial Cemetery(5.2 Miles)
Myers Park and Event Center(5.8 Miles)
McKinney National Airport (DTX)(7.6 Miles)
Love Field Airport (DAL)(37.1 Miles)
Dallas-Fort Worth Intl. Airport (DFW)(37.7 Miles)
Parking
Non-smoking rooms
Family room
Vending machines
Self laundry
Free parking
Location
3401 North Central Expressway, McKinney, Texas, United States of America
Collin County Courthouse (0.8 Miles)
Collin College (1.3 Miles)
Oak Hollow Golf Course (1.8 Miles)
Cinemark North McKinney (2.9 Miles)
Franconia Brewing Company (3 Miles)
Towne Lake Park (3.7 Miles)
Room options
8
Room, 2 Double Beds, Accessible
Room details
2 Double Beds
Sleeps 4
336 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
336 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.5
Good
Based on 776 verified reviews
Who stays here?
Business
41%
Couple
17%
Family
26%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
Reviews of WoodSpring Suites McKinney describe a budget, no-frills stay with frequent complaints about strong odors and cleanliness, mixed service that ranges from very friendly to unresponsive, dated rooms with maintenance problems, and limited amenities that often incur extra charges.
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What guests think
Reviews of WoodSpring Suites McKinney describe a budget, no-frills stay with frequent complaints about strong odors and cleanliness, mixed service that ranges from very friendly to unresponsive, dated rooms with maintenance problems, and limited amenities that often incur extra charges.
Multiple reviews report pests, inconsistent housekeeping, and extra fees for towels or dishes, with some noting no coffee or breakfast. Room feedback cites hard beds, noise from other guests or AC, and maintenance issues like broken showers, leaks, or malfunctioning keys; Wi‑Fi can be slow or restricted. Opinions on location vary, with a few appreciating highway access and quiet, while several mention sketchy activity and feeling unsafe. Expect a very basic stay where low price is the main draw, but conditions and amenities can disappoint.
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AI-generated summary based on recent guest reviews
Facilities
Amenities are very limited: no breakfast or coffee, kitchenettes lack dishes, and guests often face extra charges for towels or housekeeping. Basic toiletries and hairdryers are frequently missing.
Related guest reviews
4
Shon
25 Mar 2023
·
Stayed 8 nights
I picked this hotel to stay from March 16-24th. The hotel site stated kitchen with dishes supplied and free wifi. After checking in i found out that you had to purchase the dishes and the wifi was only free for the first week. I was on a zoom meeting my 2nd week and was cut off. They said I had to pay for the wifi if I wanted to use it. I will never use or recommend this hotel for anyone. Very disappointing especially since I was staying there for business. You can do your work or meetings without no wifi.
I picked this hotel to stay from March 16-24th. The hotel site stated kitchen with dishes supplied and free wifi. After checking in i found out that you had to purchase the dishes and the wifi was only free for the first week. I was on a zoom meeting my 2nd week and was cut off. They said I had to pay for the wifi if I wanted to use it. I will never use or recommend this hotel for anyone. Very disappointing especially since I was staying there for business. You can do your work or meetings without no wifi.
4
Honey
2 Apr 2024
·
Stayed 1 night
The shower did not work, no hair dryer and there was no coffee pot or coffee.
The shower did not work, no hair dryer and there was no coffee pot or coffee.
4
kimberly
16 Sept 2024
·
Stayed 2 nights
I had to pay for towels which was weird to me I brought them the dirt ones and they made me pay for clean ones and return the dirty ones
I had to pay for towels which was weird to me I brought them the dirt ones and they made me pay for clean ones and return the dirty ones
10
brianna
29 Dec 2024
·
Stayed 1 night
Proper professional mostly clean only problem is its an extended stay with a kitchenette but you have to pay for dishes
Proper professional mostly clean only problem is its an extended stay with a kitchenette but you have to pay for dishes
4
Brian
30 Nov 2025
·
Stayed 1 night
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
4
Cynthia
29 Apr 2025
·
Stayed 1 night
I find it very odd that for the condition of the property, and the cost of the property, that there were not more amenities offered. Ive paid less and there has been a breakfast offered. I was informed by front desk staff that therenis none. I do not recommend this hotel.
I find it very odd that for the condition of the property, and the cost of the property, that there were not more amenities offered. Ive paid less and there has been a breakfast offered. I was informed by front desk staff that therenis none. I do not recommend this hotel.
2
Gregory
4 Nov 2024
·
Stayed 5 nights
They do not come clean your room and they charge you to exchange your rags and towels and charge you to exchange your bedding
They do not come clean your room and they charge you to exchange your rags and towels and charge you to exchange your bedding
4
Christopher
13 Sept 2024
·
Stayed 2 nights
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
4
Bill
14 Jul 2025
·
Stayed 1 night
There was no coffee pot in the room or on the entire property and no front desk available in the morning at all. You could smell cigarette smoke in Elevators and down the halls. would not recommend this place to anyone. Left whiskey in freezer and they through the whole bottle away.
There was no coffee pot in the room or on the entire property and no front desk available in the morning at all. You could smell cigarette smoke in Elevators and down the halls. would not recommend this place to anyone. Left whiskey in freezer and they through the whole bottle away.
6
Diana
2 Apr 2024
·
Stayed 2 nights
Quiet and safe property with few amenities- no shampoo or conditioner, no hair dryer, stove and microwave with no utensils , dishes , or cups. Refrigerator but rusted on outside door. No coffee or tea. No alarm clock. Nice staff.
Quiet and safe property with few amenities- no shampoo or conditioner, no hair dryer, stove and microwave with no utensils , dishes , or cups. Refrigerator but rusted on outside door. No coffee or tea. No alarm clock. Nice staff.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem, with many reports of strong odors (mildew, smoke, weed), pests such as roaches, and dirty or unchanged bedding. A few guests did find their rooms clean.
Related guest reviews
2
Ruth
5 Aug 2024
·
Stayed 2 nights
Do not stay at this place. We booked for 2 nights for a baseball tournment. We only stayed for one night because the Hotel smelled really bad are bathroom had hair everywhere. Couldn't stay another night. They can keep my $100.00 for the other night. Not letting my family go through another night like that.
Do not stay at this place. We booked for 2 nights for a baseball tournment. We only stayed for one night because the Hotel smelled really bad are bathroom had hair everywhere. Couldn't stay another night. They can keep my $100.00 for the other night. Not letting my family go through another night like that.
2
Ezra
26 Oct 2025
·
Stayed 7 nights
Room had a moldy smell
Room had a moldy smell
2
Seth
28 Apr 2023
·
Stayed 1 night
The sheets in the bed were full of little black hairs. There was a long black hair on top of the comforter. Couple more black hairs were on the toilet seat along with dried urine. I checked in around midnight and was extremely tired. So tired I couldn’t hardly keep my eyes open type of thing so I slept on top of their scratchy comforter on top of the hair filled sheets. I did not have the time or energy to go absolutely irate and ask for a room change. It was almost 12:20 a.m. They refused to give me a refund
The sheets in the bed were full of little black hairs. There was a long black hair on top of the comforter. Couple more black hairs were on the toilet seat along with dried urine. I checked in around midnight and was extremely tired. So tired I couldn’t hardly keep my eyes open type of thing so I slept on top of their scratchy comforter on top of the hair filled sheets. I did not have the time or energy to go absolutely irate and ask for a room change. It was almost 12:20 a.m. They refused to give me a refund
2
Brianna
3 Aug 2025
·
Stayed 1 night
Dirty
Dirty
2
Amanda
25 Apr 2024
·
Stayed 1 night
We did not even stay 10 minutes. Bugs in the elevator, hair all over the bedding, TV wouldn’t turn on. Had to find another hotel and could not get our money back. So I paid for 2 hotel rooms in 1 night and only stayed in one. We were very disappointed.
We did not even stay 10 minutes. Bugs in the elevator, hair all over the bedding, TV wouldn’t turn on. Had to find another hotel and could not get our money back. So I paid for 2 hotel rooms in 1 night and only stayed in one. We were very disappointed.
6
Robert
23 Dec 2024
·
Stayed 2 nights
Nice area, but had rouches on the nightstand and kitchen sink.
Nice area, but had rouches on the nightstand and kitchen sink.
2
Reginald
20 Jul 2024
·
Stayed 2 nights
The hallway leading to my room smelled of dirty diapers. As I entered my room, there was a weird musty smell, I bought air freshener for my second night. Initially, I pulled the bedspreads back and found hair and spots on my pillowcases and sheet. Plus, there was a 2 inch black smear on my sheet. Immediately, I brought pictures to the front desk and was assured that the sheets and pillowcases would be replaced. I left and returned to the room and found the bedding issue had not been addressed. I went to the front desk and called the after-hours number. I was reprimanded for calling so late. Plus, I was told I could complain to the front desk in the morning as if I had not asked for assistance earlier. Finally, the attendant agreed to bring new bedding and I made my bed. She also said the terrible smell was due to the hotel's location in McKinney. Years ago, I lived in McKinney and that was not the case. Plus, the smell was in the hallway and room but not in other nearby businesses. I took pictures of the entire room and found shoddy cleaning as there were food stains and other stuff that I cleaned easily by a simple wipe with a damp rag. The refrigerator handles, walls and doors had stains and rust all over. I have very clear pictures that show the terrible quality of the room and lazy cleaning practices. I complained to Hotels.com and was told the hotel refused any sort of remedy for my issues.
The hallway leading to my room smelled of dirty diapers. As I entered my room, there was a weird musty smell, I bought air freshener for my second night. Initially, I pulled the bedspreads back and found hair and spots on my pillowcases and sheet. Plus, there was a 2 inch black smear on my sheet. Immediately, I brought pictures to the front desk and was assured that the sheets and pillowcases would be replaced. I left and returned to the room and found the bedding issue had not been addressed. I went to the front desk and called the after-hours number. I was reprimanded for calling so late. Plus, I was told I could complain to the front desk in the morning as if I had not asked for assistance earlier. Finally, the attendant agreed to bring new bedding and I made my bed. She also said the terrible smell was due to the hotel's location in McKinney. Years ago, I lived in McKinney and that was not the case. Plus, the smell was in the hallway and room but not in other nearby businesses. I took pictures of the entire room and found shoddy cleaning as there were food stains and other stuff that I cleaned easily by a simple wipe with a damp rag. The refrigerator handles, walls and doors had stains and rust all over. I have very clear pictures that show the terrible quality of the room and lazy cleaning practices. I complained to Hotels.com and was told the hotel refused any sort of remedy for my issues.
2
Ace
13 Aug 2025
·
Stayed 7 nights
Black mold growing in the window, A/C didn’t work smelly.
Black mold growing in the window, A/C didn’t work smelly.
2
Matt
25 Nov 2025
·
Stayed 2 nights
This place should be condemned. Literally. Disgusting odor in our rooms. Stains on everything. The photos online are complete fraud if you ask me. The health department needs to close this place down. We had 2 rooms for 2 nights and left for another hotel down the road. I would not use this place as a prison.
This place should be condemned. Literally. Disgusting odor in our rooms. Stains on everything. The photos online are complete fraud if you ask me. The health department needs to close this place down. We had 2 rooms for 2 nights and left for another hotel down the road. I would not use this place as a prison.
2
Uhle
21 Dec 2025
·
Stayed 1 night
Roaches filled the room
Roaches filled the room
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and inconsistently maintained, with hard beds, noise from neighbors or AC, and issues like broken showers, leaks, or small, aging appliances/TVs. Wi‑Fi is reported as slow, unreliable, or restricted after a week.
Related guest reviews
2
Ahmed
9 Apr 2025
·
Stayed 1 night
From the start, my experience with this hotel was unusual. While booking online, the site noted the front office would close at 10 PM. Since I was arriving closer to midnight, I called ahead and was told check-in at any time would be fine. However, during that call and again upon arrival, I was reminded no less than four times that check-out was strictly at 11 AM. I respect the policy, but the repeated emphasis felt excessive. We arrived around 1:00 AM just looking to rest before continuing our trip. Unfortunately, around 6:00 AM, we were abruptly woken by the sound of water. It was raining, and we discovered a significant ceiling leak near the window. The floor was soaked, and the noise woke up my entire family. We called the front desk for help, but no one answered. Later, when we spoke with the staff, there was little acknowledgment of the issue. No room change was offered, no assistance provided, and not even a partial refund suggested for the clear disruption. It felt as though our concerns were brushed aside. All we wanted was a safe, clean place to sleep—but instead, we were left frustrated and tired. The condition of the room only added to our disappointment. It was outdated and clearly hadn’t been renovated in decades. Sadly, I won’t be returning, and I can’t recommend this hotel to others.
From the start, my experience with this hotel was unusual. While booking online, the site noted the front office would close at 10 PM. Since I was arriving closer to midnight, I called ahead and was told check-in at any time would be fine. However, during that call and again upon arrival, I was reminded no less than four times that check-out was strictly at 11 AM. I respect the policy, but the repeated emphasis felt excessive. We arrived around 1:00 AM just looking to rest before continuing our trip. Unfortunately, around 6:00 AM, we were abruptly woken by the sound of water. It was raining, and we discovered a significant ceiling leak near the window. The floor was soaked, and the noise woke up my entire family. We called the front desk for help, but no one answered. Later, when we spoke with the staff, there was little acknowledgment of the issue. No room change was offered, no assistance provided, and not even a partial refund suggested for the clear disruption. It felt as though our concerns were brushed aside. All we wanted was a safe, clean place to sleep—but instead, we were left frustrated and tired. The condition of the room only added to our disappointment. It was outdated and clearly hadn’t been renovated in decades. Sadly, I won’t be returning, and I can’t recommend this hotel to others.
4
Honey
2 Apr 2024
·
Stayed 1 night
The shower did not work, no hair dryer and there was no coffee pot or coffee.
The shower did not work, no hair dryer and there was no coffee pot or coffee.
2
LaDonna
17 Mar 2024
·
Stayed 2 nights
The beds were extremely small. Online says Queen but the beds are full. Room smelled like fried chicken and my other room fridge looked like grease splattered all over. Scared to touch
The beds were extremely small. Online says Queen but the beds are full. Room smelled like fried chicken and my other room fridge looked like grease splattered all over. Scared to touch
6
Terassa
28 Jul 2024
·
Stayed 2 nights
The lady at the front desk was very sweet. It was clean and comfortable. The AC was very noisy and the faucet in the tub had a small leak. We were on a fishing trip. While there was ample parking, there wasn’t an electric outlet to charge the boat batteries. Overall…it was a “meh” hotel. We would stay again.
The lady at the front desk was very sweet. It was clean and comfortable. The AC was very noisy and the faucet in the tub had a small leak. We were on a fishing trip. While there was ample parking, there wasn’t an electric outlet to charge the boat batteries. Overall…it was a “meh” hotel. We would stay again.
2
Heather
20 Oct 2024
·
Stayed 1 night
Attracted to this hotel due to the inexpensive price point and proximity to where we needed to be. Within being in the room for 5 minutes we encountered roaches. We went downstairs to tell the front desk person, who said that people bring things such as this all the time. I told her I didn’t want to bring them home with me so we would be immediately checking out. She said she doesn’t want to bring them home either and that’s why they have Orkin come DAILY. She said I needed to send the pictures I had taken (I never told her I had taken pictures) and email them on Monday to the manager. Her blahsay approach to them and what she shared confirmed my belief this is their standard.
Attracted to this hotel due to the inexpensive price point and proximity to where we needed to be. Within being in the room for 5 minutes we encountered roaches. We went downstairs to tell the front desk person, who said that people bring things such as this all the time. I told her I didn’t want to bring them home with me so we would be immediately checking out. She said she doesn’t want to bring them home either and that’s why they have Orkin come DAILY. She said I needed to send the pictures I had taken (I never told her I had taken pictures) and email them on Monday to the manager. Her blahsay approach to them and what she shared confirmed my belief this is their standard.
4
Chandra Shekar
23 May 2025
·
Stayed 1 night
The shower in room 325 was not working. We were in a hurry so we vacated the property without reporting the issue.
The shower in room 325 was not working. We were in a hurry so we vacated the property without reporting the issue.
6
Tymekia
22 Aug 2023
·
Stayed 7 nights
The interment was really slow kept losing connection. The assistant manager Cecelia was wonderful kept a eye on my girls.. I would say when guess use a third party and want to extend they should be able to With the third party rate and not have to pack up checkout at 11 then wait until 3 to check back in and then bring all there belongings back in to get the same room. That was very inconvenient
The interment was really slow kept losing connection. The assistant manager Cecelia was wonderful kept a eye on my girls.. I would say when guess use a third party and want to extend they should be able to With the third party rate and not have to pack up checkout at 11 then wait until 3 to check back in and then bring all there belongings back in to get the same room. That was very inconvenient
6
Jason
19 Apr 2024
·
Stayed 3 nights
First floor was noisy and room had old appliances that were loud.there was no conference room to meet with coworkers.Just the wrong place for me
First floor was noisy and room had old appliances that were loud.there was no conference room to meet with coworkers.Just the wrong place for me
6
Matthew
14 Mar 2024
·
Stayed 1 night
Was very noisy during my stay
Was very noisy during my stay
6
Mary
10 Aug 2025
·
Stayed 1 night
Hotel room was great, nice and clean. TV was small and internet did not allow game consoles but there was cable. Beds were absolutely terrible though. Felt like sleeping on a peice of plywood with a single, small pillow.
Hotel room was great, nice and clean. TV was small and internet did not allow game consoles but there was cable. Beds were absolutely terrible though. Felt like sleeping on a peice of plywood with a single, small pillow.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many praise friendly front-desk staff, but others describe long waits or closed desks, check-in mistakes, poor responsiveness, strict no-refund policies, and unclear fees.
Related guest reviews
10
Norma
14 Jun 2025
·
Stayed 2 nights
Receptionist at chicken was extremely nice and very professional. I apologize I don't remember her name. It was Elvira Elvira or something with an e. Very pleasant.
Receptionist at chicken was extremely nice and very professional. I apologize I don't remember her name. It was Elvira Elvira or something with an e. Very pleasant.
2
Sierra
21 Dec 2023
·
Stayed 1 night
I called the hotel to let them know I would be arriving around 10 or 11 pm and asked if that was ok. I was told either someone would be on site, or that I could dial 500 from the phone in the "lobby" and someone would answer. This did not happen. Nobody answered. I was unable to even get my room that I booked and had to find another place to stay for the night.
I called the hotel to let them know I would be arriving around 10 or 11 pm and asked if that was ok. I was told either someone would be on site, or that I could dial 500 from the phone in the "lobby" and someone would answer. This did not happen. Nobody answered. I was unable to even get my room that I booked and had to find another place to stay for the night.
2
Erica
19 Jan 2025
·
Stayed 2 nights
Lady was rude and it stunk and noisy
Lady was rude and it stunk and noisy
10
Mac
20 Oct 2024
·
Stayed 8 nights
The lady Rita that works at night is a most excellent manager! Great with people and does her job above and beyond what she gets compensated.
The lady Rita that works at night is a most excellent manager! Great with people and does her job above and beyond what she gets compensated.
4
Brian
30 Nov 2025
·
Stayed 1 night
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
4
James
26 May 2023
·
Stayed 7 nights
We arrived a day early and the lady was nice and they had a room available. When we pulled back the bedding there was a black spot on the sheet and it was dirty. We checked out the next day and came back and checked in for our reserved stay and they put us in the same room. We pullled back the bedding and the same stain in the same spot was on the sheets meaning they never changed the bedding! Also, when we checked in for our reservation we were informed that if we want clean towels we would have to pay an extra $2.50 per day! The reservation was already booked and paid for on Expedia weeks in advance but they took our debit card for incidentals and then charged us again on our debit card for the entire one week stay! It took 2 weeks for them to refund $450 that they wrongly charged! I usually do not leave reviews but this had to be the worst hotel I ever stayed at! Do your self a favor and stay somewhere else!
We arrived a day early and the lady was nice and they had a room available. When we pulled back the bedding there was a black spot on the sheet and it was dirty. We checked out the next day and came back and checked in for our reserved stay and they put us in the same room. We pullled back the bedding and the same stain in the same spot was on the sheets meaning they never changed the bedding! Also, when we checked in for our reservation we were informed that if we want clean towels we would have to pay an extra $2.50 per day! The reservation was already booked and paid for on Expedia weeks in advance but they took our debit card for incidentals and then charged us again on our debit card for the entire one week stay! It took 2 weeks for them to refund $450 that they wrongly charged! I usually do not leave reviews but this had to be the worst hotel I ever stayed at! Do your self a favor and stay somewhere else!
8
brian
27 Sept 2025
·
Stayed 1 night
friendly staff
friendly staff
2
Dalton
30 Jan 2025
·
Stayed 7 nights
Terrible management needed to talk to the manager about a charge that was put on my account without speaking directly to me about it first then asked to speak with her to only be told that she was there but wouldn’t not talk to me because she was in training until mid February the assistant manager was an absolute ass about the whole situation it was the worst wood springs I have ever stayed at
Terrible management needed to talk to the manager about a charge that was put on my account without speaking directly to me about it first then asked to speak with her to only be told that she was there but wouldn’t not talk to me because she was in training until mid February the assistant manager was an absolute ass about the whole situation it was the worst wood springs I have ever stayed at
6
Jada
17 Sept 2025
·
Stayed 2 nights
Had to switch rooms at check in because of an issue with our first room, but the lady at the front desk was very sweet and helpful. Okay for like a night or two but wouldn’t recommend the stay here. Our second room was clean enough, but still not all that great.
Had to switch rooms at check in because of an issue with our first room, but the lady at the front desk was very sweet and helpful. Okay for like a night or two but wouldn’t recommend the stay here. Our second room was clean enough, but still not all that great.
10
Carolyn
10 Mar 2024
·
Stayed 2 nights
The front desk staff is super nice, friendly and helpful.
The front desk staff is super nice, friendly and helpful.
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AI-generated summary based on recent guest reviews
Location
Location feedback is mixed: some appreciate easy highway access and a quiet area, while several mention sketchy activity on-site and feeling unsafe.
Related guest reviews
2
Sandy
25 May 2025
·
Stayed 2 nights
Wasn't sure what I was expecting at the price. However I can say that I didn't expect to arrive to find a bed on a metal frame that moved every time you did. The room is clean but to what standards. I'm pretty sure this place is used by long term customers meaning they are there for a while. There is no "lobby" per say and the entrance doesn't even look like an entrance. All other entry locations had tables for the smokers which were all occupied. People were in the parking lot drinking. Maybe I'm spoiled but I wouldn't recommend this hotel to anyone.
Wasn't sure what I was expecting at the price. However I can say that I didn't expect to arrive to find a bed on a metal frame that moved every time you did. The room is clean but to what standards. I'm pretty sure this place is used by long term customers meaning they are there for a while. There is no "lobby" per say and the entrance doesn't even look like an entrance. All other entry locations had tables for the smokers which were all occupied. People were in the parking lot drinking. Maybe I'm spoiled but I wouldn't recommend this hotel to anyone.
4
Mollie
8 Jun 2024
·
Stayed 4 nights
This hotel was not a place I would ever stay at again. Very scary. It was more like a halfway house. I didn’t feel safe. When I went to check in there was no on at the desk, so I called on the phone they had there to get hold of someone. I had to call 6x before someone answered, then it took awhile for someone to come help me. It was 10:00 at night and I had to wait in a sketchy waiting area. The man who came was very friendly, but still scary to wait. When I got to my room it smelled old and musty, there was no soap and the fire alarm made a cracking noise the whole time I was there, when I called for maintenance I was told there was nothing they could do about it. For four nights I had to turn on white noise on my phone to cover the sound so I could sleep. One morning I got up and looked out the window to see 2 cop cars arresting someone. They don’t off refunds otherwise I would have checked out. Avoid at all costs!!
This hotel was not a place I would ever stay at again. Very scary. It was more like a halfway house. I didn’t feel safe. When I went to check in there was no on at the desk, so I called on the phone they had there to get hold of someone. I had to call 6x before someone answered, then it took awhile for someone to come help me. It was 10:00 at night and I had to wait in a sketchy waiting area. The man who came was very friendly, but still scary to wait. When I got to my room it smelled old and musty, there was no soap and the fire alarm made a cracking noise the whole time I was there, when I called for maintenance I was told there was nothing they could do about it. For four nights I had to turn on white noise on my phone to cover the sound so I could sleep. One morning I got up and looked out the window to see 2 cop cars arresting someone. They don’t off refunds otherwise I would have checked out. Avoid at all costs!!
10
Steven
28 Apr 2025
·
Stayed 2 nights
Great for location, service, and price.
Great for location, service, and price.
6
Delois
26 Feb 2023
·
Stayed 1 night
Quite nice neighborhood
Quite nice neighborhood
6
Tiffany
14 Jun 2024
·
Stayed 1 night
Check in was amazing but the bed was kind of small. Didn’t like the layout of room but it was very clean except for the cigarette smell. Not much to do in the area as far as night life
Check in was amazing but the bed was kind of small. Didn’t like the layout of room but it was very clean except for the cigarette smell. Not much to do in the area as far as night life
8
James
6 Sept 2024
·
Stayed 1 night
Easy access from hwy, cleanliness
Easy access from hwy, cleanliness
8
Tamara
8 Jul 2024
·
Stayed 3 nights
The property and rooms are clean and simple. I appreciate that no one can enter in the building past the front desk without using a door key.
The property and rooms are clean and simple. I appreciate that no one can enter in the building past the front desk without using a door key.
4
Kristyn
10 Feb 2024
·
Stayed 1 night
Driving up to the place I immediately noticed alot of the kind of sketchy men you don’t want to be around, all around the building. I go in and the lady at the front is watching the surveillance cameras while also trying to tend to us. She was extremely nice and helpful, and also motioned things for my protection during the check in process which wasn’t a great feeling, because the guys behind me in the building were eating me alive with their stares. Okay so walking through the hallway you’re met with different bad smells including weed. Our room smelled horrible and musty but overall was clean. It felt like we stayed at a stinky halfway house for men. We paid online and it was non refundable. We needed something on the cheaper end (paid 75). We just stayed and had to be up and out very early anyways and just told ourselves, it’s a place to sleep.
Driving up to the place I immediately noticed alot of the kind of sketchy men you don’t want to be around, all around the building. I go in and the lady at the front is watching the surveillance cameras while also trying to tend to us. She was extremely nice and helpful, and also motioned things for my protection during the check in process which wasn’t a great feeling, because the guys behind me in the building were eating me alive with their stares. Okay so walking through the hallway you’re met with different bad smells including weed. Our room smelled horrible and musty but overall was clean. It felt like we stayed at a stinky halfway house for men. We paid online and it was non refundable. We needed something on the cheaper end (paid 75). We just stayed and had to be up and out very early anyways and just told ourselves, it’s a place to sleep.
2
Jana
11 Mar 2024
·
Stayed 1 night
Do not stay here. I repeat do not stay here. We had a traumatic incident in the parking lot from a group of men that were camped out outback. They tried to walk up to the side of our vehicle and grab the door knob of the handle where my 10-year-old daughter was setting do not stay here.
Do not stay here. I repeat do not stay here. We had a traumatic incident in the parking lot from a group of men that were camped out outback. They tried to walk up to the side of our vehicle and grab the door knob of the handle where my 10-year-old daughter was setting do not stay here.
4
Christopher
13 Sept 2024
·
Stayed 2 nights
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
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AI-generated summary based on recent guest reviews
Dining
There is no breakfast or coffee service, and no in-room coffee makers reported. No on-site dining is mentioned, and some note a lack of nearby restaurants.
Related guest reviews
4
Honey
2 Apr 2024
·
Stayed 1 night
The shower did not work, no hair dryer and there was no coffee pot or coffee.
The shower did not work, no hair dryer and there was no coffee pot or coffee.
4
Brian
30 Nov 2025
·
Stayed 1 night
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
I had to wait 10 minutes for an attendant to come to the desk for check in. Then, it took another 30 minutes to check in because the clerk could not program the door card. The clerk had to hold the room door open while I unloaded and parked my car because he WAS able to give me an outside door keycard. I said to him, “So I am effectively trapped in my room?” He said, “No, you can come to the desk, and we’ll let you in.” Right. And wait 10 minutes. No coffee service. No coffee pot. Full kitchen with zero dishes. I couldn’t get the AC fan to stay on, so I had to listen to traffic noise all night. I had a no smoking room, but about 3 am I woke to the smell of cigarettes, and by morning it smelled like I had been smoking in my room. When I started loading my car, I found my outside keycard no longer worked. I got lucky and was able to tailgate another guest. The room and bedding was very clean. The bed and bedding was comfortable. I’ll never stay here again.
4
Cynthia
29 Apr 2025
·
Stayed 1 night
I find it very odd that for the condition of the property, and the cost of the property, that there were not more amenities offered. Ive paid less and there has been a breakfast offered. I was informed by front desk staff that therenis none. I do not recommend this hotel.
I find it very odd that for the condition of the property, and the cost of the property, that there were not more amenities offered. Ive paid less and there has been a breakfast offered. I was informed by front desk staff that therenis none. I do not recommend this hotel.
4
Christopher
13 Sept 2024
·
Stayed 2 nights
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
This is a long stay hotel without any nearby amenities. No cups in bathroom, no soap or shampoo. Even the vending machines are junk food and it is a distance from restaurants or services. It is convenient to the County Courthouse, but be prepared for extremely basic accommodations.
4
Bill
14 Jul 2025
·
Stayed 1 night
There was no coffee pot in the room or on the entire property and no front desk available in the morning at all. You could smell cigarette smoke in Elevators and down the halls. would not recommend this place to anyone. Left whiskey in freezer and they through the whole bottle away.
There was no coffee pot in the room or on the entire property and no front desk available in the morning at all. You could smell cigarette smoke in Elevators and down the halls. would not recommend this place to anyone. Left whiskey in freezer and they through the whole bottle away.
6
Diana
2 Apr 2024
·
Stayed 2 nights
Quiet and safe property with few amenities- no shampoo or conditioner, no hair dryer, stove and microwave with no utensils , dishes , or cups. Refrigerator but rusted on outside door. No coffee or tea. No alarm clock. Nice staff.
Quiet and safe property with few amenities- no shampoo or conditioner, no hair dryer, stove and microwave with no utensils , dishes , or cups. Refrigerator but rusted on outside door. No coffee or tea. No alarm clock. Nice staff.
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AI-generated summary based on recent guest reviews
4
Taweh
2 weeks ago
·
Stayed 2 nights
This is the worse hotel I have ever been in my entire time in the United States. No breakfast, no iron in the room, floor sweating, flies flying across the hall. Bad odor on the elevator. Taweh
This is the worse hotel I have ever been in my entire time in the United States. No breakfast, no iron in the room, floor sweating, flies flying across the hall. Bad odor on the elevator. Taweh
6
Karen D
28 Jun 2026
·
Stayed 2 nights
The staff was helpful and really nice. Pictures are NOT of this location. The online pictures are very misleading. No coffee in room or on the property. There is a kitchen with no utensils or cups etc. We found out at check out you can rent those. There is NOT an ice machine. Check reviews first. This is an extended stay facility.
The staff was helpful and really nice. Pictures are NOT of this location. The online pictures are very misleading. No coffee in room or on the property. There is a kitchen with no utensils or cups etc. We found out at check out you can rent those. There is NOT an ice machine. Check reviews first. This is an extended stay facility.
2
Ayodeji
23 Jun 2026
·
Stayed 1 night
I booked and reserved a room at the property through Hotels.com. When I got there, two police vehicles were parked in the front. The reception staff took much time to attend to guests. When it came to my turn, she simply said there no clean rooms available. I had to go get another hotel.
I booked and reserved a room at the property through Hotels.com. When I got there, two police vehicles were parked in the front. The reception staff took much time to attend to guests. When it came to my turn, she simply said there no clean rooms available. I had to go get another hotel.
2
Brandon
20 Jun 2026
·
Stayed 3 nights
There was random people in hallways with phones plugged in. Only one towel for a 3 night/4 day stay and would only exchange it which isn’t super convenient.
There was random people in hallways with phones plugged in. Only one towel for a 3 night/4 day stay and would only exchange it which isn’t super convenient.
2
Ameera
19 Jun 2026
·
Stayed 1 night
Night shift staff member doesn’t answer the phone Room was flooding out with the heavy rain Room had a moldy smell Pictures does not reflect the actual hotel condition Would not recommend Day shift manager tried her best to accommodate
Night shift staff member doesn’t answer the phone Room was flooding out with the heavy rain Room had a moldy smell Pictures does not reflect the actual hotel condition Would not recommend Day shift manager tried her best to accommodate
FAQs about WoodSpring Suites McKinney
Is parking available at the property?
Free self parking is available on-site.
Does the hotel allow pets?
Pets are allowed with a maximum fee of USD 5 per pet, per night, and a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located in McKinney, within a 10-minute drive of Allen Premium Outlets and Collin College, and is approximately 1.5 miles from Collin County Courthouse and 1.8 miles from Oak Hollow Golf Course.
What are the hotel's policies for guests staying with children?
Up to 4 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 60.92917744400024USD
- 2026-09-16: 60.88278756088256USD
- 2026-09-17: 54.929630450592036USD
- 2026-09-18: 61.92448730392456USD
- 2026-09-19: 61.72090779693603USD
- 2026-09-20: 55.727640291595456USD
- 2026-09-21: 55.74768448791504USD
- 2026-09-22: 55.44387959884643USD
- 2026-09-23: 55.93328362472534USD
- 2026-09-24: 55.932509139862056USD
- 2026-09-25: 61.92934983673095USD
- 2026-09-26: 61.92934983673095USD
- 2026-09-27: 55.71215939529419USD
- 2026-09-28: 55.932509139862056USD
- 2026-09-29: 55.932509139862056USD
- 2026-09-30: 55.932509139862056USD
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The front desk is open during the following times:
- Monday - Saturday: 8:00 AM - 10:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 50 per stay
- Pet fee: USD 5 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 100 (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Vending machines
Self laundry
Free parking
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Services
Self laundry
Parking
Parking
Free parking
Parking Onsite
Activities
Fitness Center (nearby)
Internet
Free wi-fi