To whom it may concern, My hotel stay was below the bare minimum in quality. My room had no towels when I checked in, I had to go to the front desk and ask for towels. My room's TV did not work, they did not help and get it working. My room's AC unit did not work when turned on. My room's shower did not work, the part that one would pull up to have water flow out for the shower did not work and I could not actually have a shower in my room during my stay. The Check In Clerk did not understand me or speak english well when I went over to the front desk to inform on the above issues and ask for assistance the night of the hotel stay, either. I would like a refund from for itinerary number: 73429330611098. Purchase date: Apr 24, 2026. Amount Paid: $188.27. Chris Roper.
To whom it may concern, My hotel stay was below the bare minimum in quality. My room had no towels when I checked in, I had to go to the front desk and ask for towels. My room's TV did not work, they did not help and get it working. My room's AC unit did not work when turned on. My room's shower did not work, the part that one would pull up to have water flow out for the shower did not work and I could not actually have a shower in my room during my stay. The Check In Clerk did not understand me or speak english well when I went over to the front desk to inform on the above issues and ask for assistance the night of the hotel stay, either. I would like a refund from for itinerary number: 73429330611098. Purchase date: Apr 24, 2026. Amount Paid: $188.27. Chris Roper.