Sina Centurion Palace

It was ok but for a 5 star hotel it lacks some of the basics for me. Breakfast hot food was consistently cold, very slow WiFi, no TV connectivity or on demand services, no coffee making facilities in room, limited post 10pm room service, 50euro discretionary service charge added to my bill at end of stay (cheeky) and I can’t help but feel the decor just feels like a mismatch of styles and colours.

Beautiful hotel and very attentive staff! Friendly and helpful!

Breakfast staff is very friendly, cheerful and helpful. However, the reception staff quite the opposite! Absolutely no information at check in other than handing in the keys! There's a general arrogant attitude and smiles seem to be a rare commodity. They definitely didn't make us feel welcomed at this otherwise fabulous hotel. Rooms are a bit run down with worn out headboard and spotty sheets

The staff couldn't have been nicer or more helpful. The location was great.

I expected great service from a 5 star hotel. The front desk employees needs better training on hospitality. The hotel manager did his best to resolve any issues we had.