Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 5.00 per day. Parking is limited, and no reservation is required.

What breakfast options are offered?

English breakfasts are served at the hotel for a fee of approximately GBP 18.95 per person. Serving hours are weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of GBP 15, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in Sheffield's Nether Edge, within a 15-minute drive of Peak District National Park and Meadowhall Shopping Centre. It is 0.7 miles from Endcliffe Park and approximately 25.9 miles from Doncaster Airport.

Does the hotel have a swimming pool?

The hotel features an indoor swimming pool. Operational hours and seasonal availability are not specified.

What are the policies for children staying at the hotel?

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of GBP 10.00 per night, subject to availability. Advance request or confirmation may be required.

Mercure Sheffield Kenwood Hall Hotel

Average nightly price at Mercure Sheffield Kenwood Hall & Spa by month, last 12 months (USD)
Month	Average price
January	$108
February	$108
March	$115
April	$133
May	$122
June	$125
July	$145
August	$110
September	$119
October	$113
November	$120
December	$112

What guests think

At Mercure Sheffield Kenwood Hall & Spa, travellers praise the friendly staff and tranquil grounds with a lake, while many note dated interiors and maintenance issues ranging from tired bathrooms and heating problems to occasional hot water or Wi-Fi issues.

Several reviews report loud evening events or weddings affecting sleep, and some guests were not warned in advance. Breakfast and on-site dining range from excellent to disappointing, and while the spa and pool are appreciated, they feel small or a bit worn at times. Good for a relaxing base near the city if you are flexible about room condition and aware of potential events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The grounds and lake are a highlight, with on-site parking. Spa/pool and gym are usable but small and sometimes crowded or worn, with occasional maintenance/cleanliness issues and event restrictions on outdoor areas.

Related guest reviews

8

Nigel

Jul 25, 2024

·

Stayed 1 night

This hotel is in spacious grounds and you wouldn't think you were near the centre of a major city. It is just about worthy of its 4 Star rating. Only stayed for one night so limited experience of facilities. Staff were helpful especially in the restaurant but we found the restaurant a bit claustrophobic - small and no external windows, and a somewhat limited menu for a 4* hotel. . The Spa was OK. The 'Privilege' room was of a generous size and well appointed but the view of close-by trees made the room a bit dark. We were puzzled as to why there was only one armchair in a double room as there was plenty of space for two and also the lack of information in the room about the hotel . Only one small gripe - the marmalade dispenser was empty but when we advised the staff nothing was done during the whole duration of breakfast. Small issue but annoying.

8

David

Apr 5, 2025

·

Stayed 3 nights

Not bad but could do with a clean. The pool was very nice but again a bit shabby. Room was OK but let down by bathroom being a bit shoddy. Grounds are lovely with ducks on the lake.

8

Margot

Jun 30, 2024

·

Stayed 2 nights

Staff excellent. Room good on the whole. Nice atmosphere to the place. Pool small but good for a quick dip . Spa treatment, had an excellent massage from Chloe. Will stay again.

10

Andy

Nov 17, 2023

·

Stayed 1 night

booked at a bargain price on hotels . Com. A nice easy walk into town and a cheap Uber home. The pools lovely , enjoy it. Free parking more than helps to compensate for the small premium over city centre hotels.

8

Martin

Jun 19, 2023

·

Stayed 2 nights

Great place close to the city with excellent facilities. Bathrooms a little dated, very comfortable beds. Disappointed to find access to garden area restricted due to private function in the evening.

8

Michelle

Feb 21, 2025

·

Stayed 1 night

The service was great and the staff very friendly and helpful. Our initial room had a very strange strong unpleasant smell so we asked to be moved. They moved us happily into another room but unfortunately that smelt of stale smoke but it was preferable to the first room. The facilities were good. We used the gym, pool and sauna several times during our stay. They are very small so if it’s busy it might be an issue. Food and drink was good.

10

Louise

Aug 29, 2024

·

Stayed 2 nights

Absolutely Amazing, suites are so quite and spacious. The pool area is lovely and clean.

8

Michelle

Aug 10, 2025

·

Stayed 1 night

The grounds and spa were lovely. Room large and airy. Great stay.

8

Michael

Feb 16, 2024

·

Stayed 2 nights

Lovely hotel with brilliant staff and great facilities, especially the Spa. Parking was limited and the hotel although clean, is starting to look a little tired.

8

Jen

Nov 12, 2024

·

Stayed 2 nights

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

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Cleanliness

Cleanliness feedback is mixed: some note spotless rooms, but many report dust, stains, mouldy grout, pests, and missed or superficial housekeeping, including empty toiletries or unclean glassware.

Related guest reviews

4

David

May 25, 2025

·

Stayed 3 nights

Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.

4

Mark

Dec 4, 2023

·

Stayed 1 night

Very poor overall, terrible breakfast and poor organisation in the breakfast hall. No plates available, glasses or coffee cups, big queues of everyone chasing all the above, low quality ingredients been used. Only water coming out of the orange and apple juice dispenser. Bedrooms really cold, no hot water in the morning. Went to tell reception twice but no one available. And then previous guests private things left in bedside cupboard, so not checked by the cleaning team beforehand.

2

Mark

Mar 13, 2024

·

Stayed 2 nights

There was dried blood on bedsheets- a total health hygiene and had to be moved room due to it and heating didn’t work in the second room I was moved to

4

Nigel

Jan 15, 2025

·

Stayed 1 night

This hotel has underinvested in both its maintenance and staffing. Only one member of staff on duty at breakfast. My bedroom curtains had blood splatter across them, along with a broken wardrobe door and a bathroom door that would not fully open. Grim is really not the word! The grounds have homeless men wandering around.

2

Nicholas

Nov 28, 2023

·

Stayed 2 nights

The public areas were dirty this included the bar area, restaurant and spa. The latter was filthy with hair, tissue and scum in the steam room, pool area and changing rooms. The gym had dirty tissue which was there when I arrived and still there two days later. No hot water in the room and it was almost 12 hours later before I was offered another room. The restaurant service was terrible. It took an hour for the first course to be served and over twenty minutes passed with no sign of a dessert. The reception staff were never present at the desk and spent all their time in what appeared to be a back office. Thoroughly disappointed

4

Keeley

Apr 16, 2025

·

Stayed 1 night

Property was poorly maintained, shower door didn’t stop the water pouring down the side and flooding the bathroom floor. Glasses were unclean, light fixtures were filthy, cracks in the bath tub that had been filled with black stuff and hadn’t even tidied up the messy excess filler.

6

Ryan

Dec 22, 2023

·

Stayed 2 nights

Not the cleanest room, but staff where brilliant and facilities where good

8

Paula

Jun 4, 2025

·

Stayed 2 nights

It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.

10

Keeley

Dec 17, 2025

·

Stayed 1 night

Spotless rooms friendly staff

6

Urmisha

May 23, 2025

·

Stayed 2 nights

Lovely hotel exterior and grounds but the room and bathroom need a good update. Lots of little moths in the room which needs looking into.

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Rooms

Rooms are generally spacious with comfortable beds and some pleasant lake or garden views, but many feel dated with poor lighting and limited sockets, and Wi-Fi can be unreliable in distant rooms. Event noise and a lack of air conditioning or effective temperature control can affect comfort.

Related guest reviews

4

Paul

Dec 10, 2025

·

Stayed 1 night

The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.

10

Orlando

Aug 17, 2025

·

Stayed 2 nights

Beautiful and peaceful scenery… great place to unwind… loved our room as it opened up to the lake… would stay again and again… thank you

6

Paul

Nov 25, 2024

·

Stayed 1 night

Elise on reception was the highlight upon our arrival. Very personable and helpful. Room was poor standard, no lighting in main area other than one lamp by the bed and one on dressing table. Altogether dingy. Pillows in particular did not smell fresh, disgusting. Bathroom shabby with rusted light fitments and stains on door. Definitely would not recommend.

10

Rory

May 3, 2023

·

Stayed 4 nights

It's in a fantastic location, easy to access, beautiful and spacious grounds. My room was - admittedly - literally the furthest from the reception area and thus the wi-fi was pretty unreliable. However, the transportation links to downtown Sheffield are easy, the breakfast buffet was excellent and the 24 hour bar was a major plus. Highly recommended.

6

Louise

Jun 30, 2025

·

Stayed 1 night

Really friendly and helpful staff On the downside, tired dated rooms, very noisy late into the early hours due to a wedding b

10

C

Oct 24, 2023

·

Stayed 2 nights

Spacious room (Privelege) with everything you would need.

8

Madeleine

Jun 2, 2025

·

Stayed 2 nights

The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!

6

Ian

Dec 6, 2025

·

Stayed 3 nights

The room was dated and uninviting

8

Julie

Jul 30, 2024

·

Stayed 2 nights

This hotel is in a good location when we are visiting family. The grounds are very nice and quiet. We had a great room on this stay, but it was almost unbearably hot both in the room and on the corridor leading to the room. It definitely needs air conditioning!

8

Jen

Nov 12, 2024

·

Stayed 2 nights

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

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Service

Staff are widely praised as friendly and helpful, with standout receptionists and occasional complimentary upgrades. Some guests also report slow or unresponsive service and poor communication around weddings or issues.

Related guest reviews

4

Richard

Sep 22, 2023

·

Stayed 1 night

Inexperienced staff unfamiliar with hotel systems and equipment resulting in long waits at check in and for service at bar. Some staff apparently indifferent to the fact that they are working in a service industry and that their wages ultimately depend on them providing a service to their guests - the customers. I doubt after this recent experience that they will benefit from any further contributions to their income from me.

10

Claire

Dec 21, 2024

·

Stayed 1 night

The newer part - where my room was - was functional, if not beautiful, but lovely and clean and comfortable, with gorgeous linen and towels. The older part was really lovely and very worth preserving and maintaining. The absolute best part of my stay was the staff. All impeccable, friendly and professional. Thank you Warlei for my clean, fresh room; Charley and Ellise on the front desk, Paul and Chloey in hospitality as well as all the rest of the team who worked so hard. You’re all marvellous!

4

Paul

Dec 10, 2025

·

Stayed 1 night

The room and hotel were fine just that a party was going on until 11:30 music like being in a night club. call reception numerous times and got no answer at all. If they had warned me when I arrived I would of asked for a different room.

10

Francesca

May 5, 2025

·

Stayed 2 nights

Brilliant position in Sheffield, exceptionally helpful staff

10

Gillian

May 31, 2025

·

Stayed 1 night

Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere

10

Rosemarie

Oct 4, 2024

·

Stayed 2 nights

We stay at the Kenwood hotel whenever we visit my son and daughter - we've had our ups and downs with staff and facilities in the past However this stay has been exceptional - our double rooms were upgraded to Premium with no extra cost - the rooms were beautiful - spacious - warm - clean - fantastic I wiuld like to thank the manager on duty today - his enthusiasm professionalism shone through - we were sitting in the lounge waiting to leave - I saw and heard the guests respond to him as he looked after their needs It was refreshing to see an attentive manager. Hope his attitude and standards show in the rest of the staff

2

D

Jul 2, 2025

·

Stayed 1 night

I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.

10

Nicola

Dec 22, 2024

·

Stayed 1 night

Reception brilliant, room lovely, warm bedding, crisp white and so comfy . Would definitely stay again.

2

JANE

May 20, 2024

·

Stayed 2 nights

This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back. I had to walk at least 3-4m to get to the front desk for a very simple question regarding their spa facility! No comparison whatsoever to the MERCURE chain hotel in Germany! Breakfast is not good too! Anyway, would never be back again! Will make a serious complain to C.S. after return.

10

Adrian

Nov 19, 2025

·

Stayed 2 nights

Staff were very friendly and helpful. Nicky was particularly helpful and very professional.

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Location

Leafy, tranquil setting near Sheffield city centre and Ecclesall Road; several note it’s about a 25–30 minute walk into town. Handy base for the Peaks or visiting family, with on-site parking.

Related guest reviews

6

Caroline

Jun 21, 2025

·

Stayed 3 nights

The best part of this hotel is definitely the location. It is in a tranquil oasis just a few minutes away from Sheffield city centre. Sadly although the area was beautiful it was let down by litter in the hotel grounds and very unkempt & overgrown trees & bushes everywhere. Access to the patio was limited - only being accessible via the restaurant/function room or by walking around the back of the hotel and battling along an overgrown footpath. The room we stayed in was extremely tired although functional. A shabby bathroom & poor quality & limited selection of tea & coffee making facilities. We had breakfast our first morning for ease and again although some elements were good there was a poor choice in some areas. No marmalade or choice of jam on a breakfast buffet?? Just again a cheap, poor quality strawberry jam in plastic packaging, The staff were all very helpful and polite.

8

Angus

Oct 22, 2024

·

Stayed 2 nights

We really enjoyed our stay at Kenwood Hall. It was the perfect location for exploring Sheffield and the Peak District, with the added bonus that it is dog friendly too! A special mention for Hollie working in the cafe/restaurant area, who was very helpful and friendly!

10

Marie

Oct 13, 2024

·

Stayed 1 night

Lovely stay in Nether Edge, quiet streets around the hotel.

10

KEITH

Aug 23, 2024

·

Stayed 2 nights

Really pleasant welcome from receptionist starting the stay in great mood. Large clean room in very large old house. Good common facilities and best of all short walk from lively Eccleshall road area.

8

john

Nov 12, 2023

·

Stayed 3 nights

Great location - happy to recommend

8

Cael

Apr 17, 2025

·

Stayed 3 nights

Hotel was in ideal location for my work

10

STEPHEN

May 24, 2023

·

Stayed 1 night

A beautiful hotel hidden away in the middle of a city. Particularly loved the grounds which provide a general relaxing walk around a very picturesque lake

10

Maria

Jun 28, 2024

·

Stayed 2 nights

Relaxing and good location

8

Pawel

Feb 6, 2025

·

Stayed 3 nights

Lovely location, handy for this part of Sheffield. Hotel is quite used by now - ready for a spruce up, from head to toe. Nice, helpful staff. Parking included in room rate is an advantage.

8

Jen

Nov 12, 2024

·

Stayed 2 nights

Lovely hotel, 25 mins walk into the centre. Buffet breakfast was nice. Gym facilities were ok - opens at 7am & spa at 8am. Rooms look a little tired & could benefit from a refresh, but they were clean. Lighting in room awful for doing hair & makeup!

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Dining

Breakfast is frequently praised for variety but also described as chaotic or lukewarm at times, with queues for hot-drink machines. Bar/restaurant meals range from tasty to limited or overpriced, and service can be slow during events.

Related guest reviews

8

Teresa

Sep 17, 2023

·

Stayed 1 night

The hotel was lovely but the buffet breakfast was chaotic and food temperature was tepid. The grounds looked beautiful would liked to walk around them if we had been there longer.

8

rob

May 6, 2024

·

Stayed 1 night

Hotel well located but rooms were a little dated. Breakfast was very good but only 1 hot drink machine working - temperamental at best and long queue to get a hot drink !

6

Anita

Aug 27, 2024

·

Stayed 1 night

Lovely setting but a bit tired. Restaurant food was overpriced and not the best quality. Had to send steak back and replacement was not much better

10

John

Sep 13, 2025

·

Stayed 1 night

We regularly stay here as it’s close to our family. The rooms are big, warm and comfortable with the addition of bathrobes. and the beds are to our liking. A bit of comfort on a cold autumnal day. The breakfast’s are fabulous with a large selection of hot and cold foods. The grounds of the hotel are nicely laid out and come in handy to walk our dog

6

Elaine

Dec 11, 2024

·

Stayed 1 night

Hotel was a nice place but very tired and in need if decoration. Hitek receptuin staff were lovely. Breakfast was good Evening meals were the worst I have had in a long time. Supermarket bread rolls, raw steak, slow service, freezing cold restaurant. So cold couldnt eat desert. Spoke to a manager who promised to rectify meal problems. Still waiting despite several emails.

4

Emily

Apr 27, 2024

·

Stayed 1 night

The staff, particularly Amhieet, were delightful! They made the stay pleasant. However, there was a large event happening at the hotel that we were not made aware of until after we checked in. This event was blasting music until 12AM which prevented us from sleeping. We would have appreciated being emailed beforehand so that we could make alternate arrangements instead of having no choice but to stay awake half the night. Additionally, the toilet in our room was only barely functional and despite reporting it to reception, nothing was done to try to repair it or move us to a different room. They told us to just press the handle harder, which did not make a difference. There was mold in the shower heads, half a used cigarette on the floor of the bathroom, and no plugs near the beds to charge devices. Lastly, the WiFi was almost nonexistent and even the television struggled to display anything. Very disappointed because the property was beautiful and we were greatly looking forward to a relaxing stay.

10

Maureen

Sep 14, 2025

·

Stayed 2 nights

Had 2 night stay staff excellent breakfast excellent Staff excellent performance

2

D

Jul 2, 2025

·

Stayed 1 night

I booked a room through Hotels.com for Thur 26th June. I was not told when I booked that there was a prom that night and all I wanted was a quick meal and an early night. The restaurant was full, as no other guests wanted to sit near the unbelievable loud music. There was also a coach tour of what can only be described as pensioners so to say it was busy was an understatement. I stood 5 deep at the bar to order a Lamb Kofta hanging Kebab and a glass of wine. I asked for a receipt but because the music was so loud they ignored me and served the next person. My food was very undercooked and ended up being eaten by the dogs sitting next to me. Please see the attached photo. When I finished I asked to speak to the manager, he said that they were too busy to print my receipt but reception will print it for me in the morning. I messaged the hotel from hotels.com to ask for the receipt in the morning and nearly a week later no response. In the morning reception said that there was no manager on shift last night. They said I spoke to a supervisor and he should know that reception cannot print out bar receipts. 1 week later and I'm still £30 out of pocket.

6

IAN

Aug 28, 2024

·

Stayed 2 nights

Restaurant limited choice and overpriced.

10

Enjay

Oct 18, 2024

·

Stayed 1 night

Lovely friendly staff. Our room was very spacious and the bed was very comfortable. Dinner in the hotel was excellent. We plumped for simple fish and chips. The portion was huge, the fish was fresh, the batter crispy and the chips were 'proper good'!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $105	3 $117	4 $114	5 $112	6 $140	7 $147
8 $79	9 $103	10 $111	11 $111	12 $96	13 $154	14 $192
15 $91	16 $102	17 $135	18 $136	19 $109	20 $158	21
22 $88	23 $111	24 $119	25 $119	26 $85	27	28
29 $75	30 $101

Mercure Sheffield Kenwood Hall & Spa

Prices for Mercure Sheffield Kenwood Hall & Spa

Monthly average prices

About this property

Location

Room options

Classic Room, 1 Twin Bed

Junior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed

Privilege, Room, 1 Double Bed

Family Room, 2 Double Beds (Superior)

Classic Room, 1 Double Bed

Classic Room, 2 Twin Beds

Guest reviews of Mercure Sheffield Kenwood Hall & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Sheffield Kenwood Hall & Spa

Considering this hotel for your Sheffield trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $125	22 $100	23 $146	24 $223
25 $99	26 $92	27 $93	28 $85	29	30 $116	31 $151