Chateau Inn & Suites

It was nothing like what was on the pictures. Not maintained chose a non smoking room and smelled like smoke seems like it had residents in the other rooms and very dirty

This place I will never book with again. At check-in (5pm) the front office was already closed and had to check-in at the window. The women who checked me in seemed nice until later. Got the room and didn’t realize I booked with a heart shaped jacuzzi tub that ended up not working at all. Trying to watch tv noticed no remote, went to the window to ask and received a stare from the lady with the response of you have to download an app to use the tv the remote was stolen the night before. I of course had questions and after you download the Amazon fire app you have to use your own login information to access anything since I don’t do that I proceed to ask for a remote which now the woman at the front desk was getting mad because my remote for my room she had watching the 60-65” tv in the lobby relaxing on a couch. Staff became rude and upset I again will never stay here again

This was easily the worst hotel I've ever stayed in. Felt cheated the entire time I was there. Property is old, rundown, unkempt. Parking is sketchy and unsafe, with minimal lighting, abandoned cars and car dwellers. The room was just as bad. Lights didn't work, so no lighting. Small TV was useless as it didn't work. Room was dirty, even found leftover food from previous occupants. Decor was ugly and outdated. Random sock was used to plug a hole on the ceiling. Restroom was gross and dirty. Toilet seat was smaller than the toilet bowl. Used band-aids on shower walls. Sock used to plug the tubs overflow. Nowhere to hang your clothes or towels ANYWHERE in the room. This place is a mess.

The property was in disarray. People’s personal items and trash all around. The smell of marijuana and cigarettes permeating the room was intense. Had to be careful not to back into a small child playing in the parking lot while her parents were toking up in their car. One lock missing on the door, the other partially worked - and this isn’t the area for LESS security. Air conditioner worked, but was loud and clanky. So between the A/C, people talking loudly outside late at night, and the aroma of pot, sleep was difficult. Never felt as unsafe at a hotel as I did that night. Got up early to get out ASAP.

This is the kind of experience you might expect in a third world country. Dirt, mold and severe neglect. The water was at least hot, though.