Name: Studio Inn & Suites at Promenade Downey
Address: 12340 Lakewood Boulevard, Downey, California, United States of America, Downey, California, US
Price range: US$89–US$145 per night
Rating: 8.18

What guests think

At Studio Inn & Suites at Promenade Downey, travelers praise the friendly staff and convenient, walkable location by shops, restaurants, and Kaiser, while value is solid but cleanliness, maintenance, noise, tight parking, and pool availability receive mixed feedback.

A few guests reported check-in errors, occasional rudeness, or housekeeping entering unexpectedly. Rooms range from basic to recently refreshed; comfort varies, noise from neighbors or traffic can intrude, and some report issues with showers, TV, A/C, or keys. Expect a budget-friendly, central base with limited amenities and variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Parking is often tight or limited, and several guests found the pool closed or not well maintained.

Related guest reviews

8

MARK

4 Aug 2025

·

Stayed 2 nights

Clean room, comfortable bed, great location, safe parking, good staff.

4

Thatcher

18 Jun 2024

·

Stayed 2 nights

Close distance everywhere. Dirty pool. No coffee inside the room. Dirty floor our feet gets dirty everytime we step in without the slipper on

6

Javier

22 Oct 2023

·

Stayed 1 night

Area is congestid ans limited parking

4

Giorgio

9 May 2024

·

Stayed 4 nights

Everything was excellent about the hotel itself, but the main reason why we decided to stay at that hotel was because of the pool and it was closed every day of our stay there. I think you charge an adequate price to keep the pool in good condition for customers. If it hadn't been for the pool we wouldn't have stayed there, and we didn't even use it 👎

8

Deonna

18 Aug 2024

·

Stayed 2 nights

Very small towels for showering and very rough. For a hotel rated 4.8 I expected nicer quality. Overall suited what we needed for 2 nights. More rooms then there is parking spaces, so coming back later is hard to find parking.

10

William

30 Oct 2024

·

Stayed 1 night

love the pool and the location

8

Jorge

10 Aug 2025

·

Stayed 7 nights

Parking was over crowded this time around

8

Chrissy

31 Jul 2025

·

Stayed 2 nights

Inside the room was nice and clean however it did have carpet which I don't like. Outside was a little sketchy and the parking was tight

8

Brittany

7 Aug 2023

·

Stayed 2 nights

Rooms were clean. The only downside was the parking. Yes they have free parking but a limited amount of spaces so they run out and you have to park on the street outside the hotel. It’s free and doable but not what you’re expecting when it says free parking on site. Overall tho a great deal for the quality of room and it was clean

2

Jessica

30 Apr 2024

·

Stayed 1 night

Terrible false advertisement my room was not ready for me as I had anticipated and paid for the pool was closed and there was no Jacuzzi will not recommend To anyone

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Cleanliness

Feedback is mixed: many guests found rooms clean, but recurring reports cite stained linens, hair, musty odors, dirty bathrooms, damp carpet, and occasional pests.

Related guest reviews

10

Destinee

1 Sept 2025

·

Stayed 1 night

Truly kind and generous staff, room smelled like it was freshly remodeled. AC was great, TV options were nice, bed was cozy. Truly clean stay.

10

Carol

11 Jun 2024

·

Stayed 1 night

Very clean and quiet hotel

6

Daisy

5 Oct 2025

·

Stayed 2 nights

The staff was friendly but the conditions of the room was not a 4*stay. The room did not smell so good and had to air it out and the tub was not clean and the shower curtain had mold. I was not aware of till the morning and I went to tell the staff and they proceed to clean it and replace the curtain. They were nice but just would not stay there again….😕

2

Leonardo

15 Apr 2024

·

Stayed 1 night

The room it was full of cockroaches

6

Jorge

19 Nov 2025

·

Stayed 1 night

Floor and carpet were dirty, walking without shoed left my socks dirty.

4

Laurel

24 Oct 2025

·

Stayed 2 nights

Let me start by saying the service was amazing at the front desk. The gentleman couldn't have been more kind. I didn't use the pool so no comment on that but overall, the sheets had stains on them and long black hair, so I didn't sleep with the covers, there was hair stuck to the wall in the bathroom, toilet was dirty and there was a used washcloth still hanging over the shower curtain. I suggest new bedding all around and a double check of the rooms, sheets, bathroom, etc...

10

Brad

8 Oct 2025

·

Stayed 2 nights

Great hotel. Clean, comfortable, and affordable price!

2

Jennifer

6 Nov 2024

·

Stayed 2 nights

The photos are really exaggerated and no way this place earned an 8+ “very good” score in any legitimate fashion. It’s dirty and smelly, smelled like weed in my room so bad…Pretty certain they DID NOT clean the room after the previous guests left…the sheets were dirty like someone slept in them after working on there car outside, there was makeup on the pillows, and a pubic hair in the sheets…towels were like rags, stained, frayed at the ends…maybe not even cleaned. I was so disgusted I had to just leave. Never again. I don’t recommend. On the positive side, there’s great food about a half block away!!

2

John

20 Jul 2025

·

Stayed 2 nights

Bed bugs.

10

Ricardo

2 Sept 2024

·

Stayed 2 nights

Clean rooms and well kept facility. Real good for the price!

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Rooms

Rooms range from basic to partially remodeled; bed comfort varies, noise from neighbors or traffic is noted, and some guests reported maintenance issues with showers, hot water, TV/remotes, outlets, A/C, or keys.

Related guest reviews

6

Ashly

29 Mar 2025

·

Stayed 2 nights

Bed was very uncomfortable.

8

Joshua

27 Feb 2025

·

Stayed 1 night

The room was very clean and comfortable. The shower head did not work well at all, and the shower was pretty cold. Other than that it was a good trip.

6

Markus

13 Jan 2025

·

Stayed 4 nights

I didn’t like that I could hear everything the room upstairs was doing

6

Moses

11 Jul 2025

·

Stayed 1 night

Room had fealing and appearence of requiring rehab.

8

April

23 Jul 2025

·

Stayed 1 night

Beds are too hard, but they did let me check in early. I like that. No food here and the bed is too hard. Other than that, if you don't mind that there's no food or a hard bed, this place is for you. It's near theaters, food places, etc.

6

Robin

29 Aug 2025

·

Stayed 6 nights

Rooms are very dated Blow dryer not working. But the desk got a new one very fast The outlets by the beds are in very poor condition

4

Jesus

7 Apr 2025

·

Stayed 3 nights

The noise from Lakewood goes straight into the room I was in. The window was against Clarke which has a lot of traffic on the weekends and backs into the strip mall. The noise isolation from the other rooms is not good....I woke up to the neighbors snoring.....

6

RICHEEN

27 Feb 2024

·

Stayed 1 night

Rooms need to be updated, the sink was leaking water, the heat/ac was a hit or miss. I will not stay again. Not worth the price.

8

Nicandro

4 Mar 2025

·

Stayed 1 night

I stay here pretty often. It is reasonable in price and convenient in location. However, I was a little disappointed this time, because there was no hot water at the sink, or maybe I didn't wait long enough for it to come out. Also, the room could have used a little better vacuum in the corners. The heater seemed a little weak to heat the room better. I will return again, though. The desk personnel are always friendly.

8

Elsa

11 Jul 2025

·

Stayed 3 nights

It was good for the price we paid but there was a loud noise all night they said it was the fan from upstairs. But it was too loud

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Service

Service trends positive overall, but some reviews note check-in mix-ups, occasional rudeness, and staff or housekeeping entering rooms unexpectedly.

Related guest reviews

8

Karla

28 Nov 2024

·

Stayed 1 night

Good service and they very helpful in the front office

4

carlos

21 Feb 2025

·

Stayed 1 night

I checked in to the hotel they gave me a room key. I changed left my room and came back later that night. My key wasn’t working. Someone opened the room and the room was occupied by a different guest. They gave my room to another guest. I still have things in there. I went to the front desk and they gave me another room.

10

Martin

24 Mar 2025

·

Stayed 2 nights

Staff was nice. Air conditioner quit working. They installed a new one in 10 minutes.

4

Dr Joseph

22 Nov 2024

·

Stayed 1 night

No water, no working coffee maker, waited 20 minutes to check in as appeared no one in the office. Office staff came out and said sorry, I was using the toilet. He made me wait.

2

Viviana

13 Jul 2023

·

Stayed 1 night

Everything seemed like it was going great until someone from staff just walks in our room and just stares at us saying she didn’t know we were in there . Very disturbing to my partner and I. She had clearly seen when we walked in as she was doing housekeeping in the room next to us .

10

Brando

7 Oct 2024

·

Stayed 1 night

Alex at the front desk always provides great customer service, answers, and helps with any questions you may have. Very welcoming and professional.

10

Jeff

25 Jul 2024

·

Stayed 1 night

Friendly staff, quick check in, clean room.

2

Lizzet

4 Nov 2024

·

Stayed 1 night

Front desk staff person was very rude. I called to if the room was ready for check in and couldn’t hear him. I let him know I couldn’t hear him and he proceeded to hang up. I called back 2 other times and he would pick up and then hang up the phone without speaking. The room was dirty. I took a shower and just left. Don’t recommend this place

10

Alejandra

12 Jul 2025

·

Stayed 1 night

Check in was easy and fast. Sam, the manager was friendly and contacted me after we left a charger behind. Room and bathroom were clean, bed was comfortable. Will definitely stay here again,

10

Markis

22 Nov 2025

·

Stayed 1 night

Great service always!

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Location

Convenient, walkable spot near the Promenade, restaurants, shops, and Kaiser Hospital, with easy access to roads and public transport. Some traffic noise reaches certain rooms.

Related guest reviews

10

Laura Ashley

18 Apr 2025

·

Stayed 2 nights

I recently enjoyed a comfortable stay at Studio Inn and Suites at Promenade Downey. The location was excellent, with convenient access to the Promenade and other local attractions. My room was clean, well-maintained, and had all the amenities I needed. The staff were friendly and helpful throughout my stay. I would definitely recommend this hotel to anyone looking for a pleasant and affordable option in Downey.

10

David

23 Sept 2025

·

Stayed 2 nights

I had a wonderful week-long stay at this hotel, where the suites are immaculate, comfortable, and air-conditioned. The friendly staff is always ready to assist, creating a welcoming atmosphere. The hotel is safe with plenty of parking and is conveniently located near vibrant shopping centers and restaurants, just next to Kaiser Medical Hospital. With incredibly affordable rates, this is truly the best hotel in the area.

10

Hector

17 Nov 2023

·

Stayed 2 nights

Great location close to a lot of store and food with in walking distance.

10

Luis

5 Mar 2025

·

Stayed 1 night

Very nice staff. Very nice rooms. Chill spot to stay at. Near Downey Promenade…walkable!

10

Evelyn

2 Apr 2025

·

Stayed 1 night

This place has nice rooms for a good price. They have plenty of parking which is great. They are near many stores to shop at as well as dining options.

10

David

9 Mar 2025

·

Stayed 1 night

Convinient Location in the heart of so many dinning and entertainment options.

10

David

17 Jul 2025

·

Stayed 1 night

We had a great overnight stay at the Studio Inn. The staff is very friendly. An easy check in and check out process. The amenities were good, everything we needed. A huge plus is the area because there are a lot of shops and restaurants, fast food and coffee all within walking distance. This is a great location for a stay of any amount of nights. I highly recommend it.

8

laura

12 Oct 2025

·

Stayed 1 night

Sam was very welcoming and our overnight stay was good. It’s centrally located in Downey & easy access to freeways.

8

Eloise

6 Sept 2024

·

Stayed 1 night

Located across from Kaiser Hospital Downey, it was extremely convenient

8

Jennifer

28 Dec 2024

·

Stayed 1 night

The location is great. Near a big shopping center and lots of restaurants. There’s public transportation nearby. The rooms were spacious. The blanket was a little light but heating works great so no issues there.

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Dining

No on-site breakfast; lobby coffee is available. Several guests note a lack of in-room coffee or microwaves and no on-site dining.

Related guest reviews

6

Rosemary

17 Oct 2025

·

Stayed 1 night

They don't offer breakfast. Coffee only. Room was dewy. Opening the window helped. Carpet appeared damp. Dirty. Bottom of feet dirty. Nice and responsive staff.

4

Dr Joseph

22 Nov 2024

·

Stayed 1 night

No water, no working coffee maker, waited 20 minutes to check in as appeared no one in the office. Office staff came out and said sorry, I was using the toilet. He made me wait.

8

April

23 Jul 2025

·

Stayed 1 night

Beds are too hard, but they did let me check in early. I like that. No food here and the bed is too hard. Other than that, if you don't mind that there's no food or a hard bed, this place is for you. It's near theaters, food places, etc.

4

Thatcher

18 Jun 2024

·

Stayed 2 nights

Close distance everywhere. Dirty pool. No coffee inside the room. Dirty floor our feet gets dirty everytime we step in without the slipper on

8

Morad

13 Oct 2023

·

Stayed 4 nights

Over all it was decent stay, except for the room key kept having issues opening the room and having to go down to the front desk and reprogrammed it twice. Of course room had no accommodations of complaintary waters or coffee or anything in that sort..

6

John

6 Dec 2024

·

Stayed 3 nights

Room was clean. No hand soap, no coffee maker, although coffee was available in the lobby. The people next door started fighting in yelling in the middle of the night. Not hotel's fault. A little noisy. Very basic place. Convenient location.

8

Miguel

29 Mar 2024

·

Stayed 2 nights

The place was ok. They did not have an ironing board or microwave did not work. We stayed at the 2 queen bed suite.

8

John

25 Jul 2024

·

Stayed 4 nights

A basic hotel room. Not fancy by any means but clean and quiet. Good value for the price. Enjoyed the coffee in the lobby.

6

Angel

6 Oct 2024

·

Stayed 1 night

Pictures advertized are when the motel was new. Pros: Friendly staff Room looks clean but old and weardown. No bedbugs Quiet Cons: It is a motel not hotel. Rooms looks clean but have a moisture smell and outdated and worn. Not for families. If I had spent $30 more at night, I could stayed in a hotel with free breakfast and more updated.

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Month	Average price
January	US$96
February	US$104
March	US$107
April	US$105
May	US$107
June	US$121
July	US$133
August	US$113
September	US$106
October	US$105
November	US$99
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $89	17 $98	18 $145	19 $145
20 $98	21 $98	22 $98	23 $99	24 $98	25 $107	26 $107
27 $125	28 $126	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $107	3 $108
4 $125	5 $125	6 $98	7 $98	8 $98	9 $107	10 $108
11 $126	12 $125	13 $98	14 $98	15 $98	16 $108	17 $108
18 $118	19 $120	20 $99	21 $98	22 $93	23 $109	24 $108
25 $128	26 $125	27 $93	28 $97	29 $100	30 $108	31 $103

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Monthly average prices

About this property

Location

Room options

Standard Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Studio Inn & Suites at Promenade Downey

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Prices for upcoming dates