Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 15.00 per night. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available for a fee of approximately GBP 17.95 per person. Breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel provide?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in Inverness City Centre, within a 10-minute walk of Inverness Castle and Victorian Market. It is 0.2 miles from Eastgate Shopping Centre and 0.6 miles from Merkinch Local Nature Reserve.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

Mercure Inverness Hotel - Comfort and Views

Average nightly price at Mercure Inverness Hotel by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$70
March	US$87
April	US$180
May	US$312
June	US$265
July	US$239
August	US$310
September	US$324
October	US$134
November	US$84
December	US$83

What guests think

Across reviews of Mercure Inverness Hotel, travellers highlight the central, walkable location and generally friendly staff, while recurring downsides include significant street noise on the pub side, dated areas of the property, and occasional maintenance or service hiccups.

Breakfast is often praised, and some guests enjoyed the bar and restaurant. Rooms range from spacious with river views to compact and dated, and several reviews note limited bedside outlets, patchy Wi‑Fi, and no air conditioning in warm weather. On‑site parking is available but paid, with occasional confusion about payment and limited spaces. Expect a convenient base with lively surroundings and variable comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On‑site bar and restaurant are convenient and generally well received. Parking is available on site but paid, and several guests found spaces limited or payment instructions unclear.

Related guest reviews

8

Dave

16 Sept 2025

·

Stayed 2 nights

Clean room helpful staff. Car parking is a nightmare ☹️

8

Alastair

14 Nov 2025

·

Stayed 1 night

Nice central hotel. Car parking charge £15 per night. We had booked 2 nights for the following weekend, but cancelled due to the parking costs.

10

TJ

11 Aug 2025

·

Stayed 4 nights

Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.

8

Megan

28 Jul 2024

·

Stayed 1 night

Overall a good option. Comfortable, clean room with updated bathroom facilities. Convenient and walkable to restaurants and shops. Parking on site is shared by general public who are able to pay to park. Initially found it difficult to find a spot within the lot but had no problem once a spot was available.

8

Joel

22 Jun 2025

·

Stayed 1 night

Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.

10

Shannon

4 Sept 2024

·

Stayed 2 nights

The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.

10

Rebecca

10 Aug 2025

·

Stayed 1 night

Great property. Good onsite bar and restaurant. Very conveniently located.

10

John

6 Apr 2023

·

Stayed 1 night

Good central location, with parking. Comfortable Prestige rooms with a good view across the river. Staff were attentive and friendly

8

Kevin

20 Mar 2023

·

Stayed 2 nights

Not happy having to pay to park my car!

8

David

1 Aug 2025

·

Stayed 3 nights

We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.

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Cleanliness

Many guests found rooms clean and presentable. Others reported stained carpets, cobwebs, dust, or missed servicing, indicating inconsistent standards.

Related guest reviews

6

Gary

6 Oct 2025

·

Stayed 2 nights

Beds were comfortable. Bar was great. The hotel itself was tired and in need of decorating inside and out. Carpets looked dour. Cobwebs hung from the bedroom ceiling. One of the 2 lifts was out of action for a day and a half. Rooms at the front were noisy with revellers outside until the early hours noting it was the weekend. Windows could be better glazed. To finish on a positive note, the staff were friendly and helpful, working hard.

2

Thomas

18 May 2025

·

Stayed 1 night

The towels were not replaced from previous guest. They brought us new ones and said previous guest did not stay. When we came back later we realized the garbage cans were full of trash and the room needed to vacuumed. Very disappointed and when brought it up to the front desk in the morning was instructed to contact expedia for a refund.

10

Jay

8 Dec 2024

·

Stayed 2 nights

The hotel staff were friendly and welcoming. The cleanliness was excellent

4

Diego

3 Aug 2024

·

Stayed 3 nights

Not a 4 star hotel. Run down, no AC, dirty appearance, limited options for dining, reception not very friendly. Expensive for it offers overall.

10

Heather

27 Oct 2025

·

Stayed 1 night

Room was clean, customer service was good, check in-out quick and no complications My only issue is no water supplied for the 'complimentary tea and coffee' charged for water at check out

8

Joel

22 Jun 2025

·

Stayed 1 night

Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.

2

Christopher

30 Aug 2024

·

Stayed 2 nights

Old and sick building in bad need of a renovation. Dirty inside and out

4

Michael

6 Aug 2025

·

Stayed 1 night

First, I get that August in Scotland is expensive. Everywhere. But a down at the heel Travelodge is a more attractive and charming lodging than this travesty of a hotel. Terribly stained rugs throughout the property. Lifeless, corporate decor. Decent but overburdened staff. Room had a comfortable bed and good bedding but all else was concrete block walls covered by decaying paper, a few wall stains, exposed piping, dirty windows. Pathetic value for nearly 200 quid. The French corporate owners should be ashamed of themselves pawning off this aging relic on tourists at extortionate rates.

10

Megan

27 Apr 2024

·

Stayed 1 night

Mercure Inverness is perfectly located and has an old-fashioned sophistication. The room was clean, comfortable, and well-appointed with nice details. The breakfast was great.

8

Lee

8 Dec 2024

·

Stayed 2 nights

Nice clean room breakfast good

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious with pleasant river views to compact and dated. Several reviews note limited bedside power outlets, patchy Wi‑Fi, and a lack of air conditioning in warm weather.

Related guest reviews

6

Andrew

9 Nov 2025

·

Stayed 1 night

Basic room. Bathroom was a bit dated. Toilet didn’t flush properly. Extractor fan didn’t work. Check in was ok. Comfy bed. Noisy outside on Saturday night, windows did not block the noise.

8

Ai-Lin

21 Jun 2023

·

Stayed 2 nights

The location was great. Room was fine, but very poor wifi. We were unable to get service most of the time.

8

Deborah

21 Jun 2023

·

Stayed 1 night

Could not access Wifi in my room

10

Gerardo

10 Aug 2024

·

Stayed 2 nights

Convenient hotel, just a short walk from the train station. Next to the river. Our room actually had a nice view of the river. Breakfast was good!

8

Philip

2 Dec 2024

·

Stayed 4 nights

Ideal location for Inverness, though a bit noisy in front rooms overlooking one of the busiest streets for nightlife

10

Robert

21 May 2023

·

Stayed 1 night

Beautiful view of the river. This hotel needs updated electrical. Location is supreme. Staff was excellent.

6

Valence

21 Jun 2025

·

Stayed 3 nights

Location was great Room is a bit small

6

Greg

11 Aug 2025

·

Stayed 1 night

The staff were very friendly and helpful and the interior was in good shape. The exterior looked quite shabby and maybe needs some work. The room was comfortable but very noisy indeed (a Sunday night) as it overlooked a street with late bars and music venues. The internet coverage in the room was patchy. Water pressure in the shower (3rd floor) was very weak. Quite likely there are other rooms without these issues. Parking was 15 pounds a night (not included in the expedia booking and if it was advertised I didn't see the notice). Mercure is generally good and I'll stay with them again but probably not in the Inverness Mercure.

8

David

1 Aug 2025

·

Stayed 3 nights

We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.

6

Robert

23 Jan 2025

·

Stayed 1 night

Uncomfortable bed - hard mattress and pillows. Sofa in the room has seen better days. Also very dark, could do with more than a few lamps to brighten it. Poorly soundproofed resulting in noise pollution from outside being very audible in the room. The room itself was nothing like the image used on Hotels.com to sell the room - Privilege Room?? Underprivilege room gives a better description. Check in staff polite and attentive, check out staff more interested in their conversation with colleagues. Unlikely to book this property again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating. However, multiple reviews mention understaffing, slow check‑in, and inconsistent follow‑through when problems arose.

Related guest reviews

10

Chris

15 Dec 2024

·

Stayed 1 night

Well placed, friendly staff and clean

10

Russ

19 Oct 2024

·

Stayed 1 night

Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.

2

Jesper

19 Apr 2025

·

Stayed 2 nights

Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere.

8

Judith

18 May 2025

·

Stayed 3 nights

Stay was just ok. Room had no air conditioning, no fridge and staff were not overly helpful or friendly. I received an email from hotel 2 days prior to check in asking if I would like to upgrade room for a small extra fee if upgrade was available. I selected yes. On arrival staff had no idea what I was talking about and said the only upgrade they could offer me was for a smaller room.

10

Alan

8 Feb 2025

·

Stayed 3 nights

The hotel is in a convenient and walkable position for all the shop, bars, restaurants and the river. The welcome on arrival from Jo was warm, friendly and helpful. She was full of local knowledge and recommendations and was always chatty during our 3 night stay. There is easy parking at the rear of the hotel. All the staff were friendly and happy to assist if required.

2

Alan

23 Sept 2025

·

Stayed 3 nights

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

4

Terri

1 Sept 2025

·

Stayed 1 night

Room was not ready. Told it would be shortly. That they would let us know. We were directed to their bar to wait. Which was old and boring. There was no one there to take a drink order. After over an hour we went back ourselves. The room itself was fine. But the lobby area was old and drabby

10

Robert

23 Sept 2025

·

Stayed 1 night

Very well located. Excellent staff

2

Oliver

14 Oct 2025

·

Stayed 1 night

Big queue at check in. One lady, Janet, doing her best but clearly under staffed.

8

Pedro

20 Jul 2025

·

Stayed 1 night

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.

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AI-generated summary based on recent guest reviews

Location

Excellent central location near the train and bus stations, river, shops and pubs. The convenience comes with nightlife noise on street‑facing sides.

Related guest reviews

10

CHEE KEONG

9 Jul 2024

·

Stayed 1 night

Love location, just down the road from train n bus station. Easy to get to eateries, shopping and walking to interesting spots!

10

Paul

27 Sept 2024

·

Stayed 1 night

Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.

10

John

5 Aug 2025

·

Stayed 1 night

This hotel is right near the train station and taxi stands. Also near McGregor’s for traditional music and great F&C. Also get a proper scone and proper tea and cafe across the street.

10

Steven

26 Mar 2025

·

Stayed 2 nights

Very handy for the station with views over the river

10

Jennifer

3 Nov 2025

·

Stayed 1 night

Whilst the location is excellent, the parking situation was not. Breakfast was good, the room was good and staff were great.

10

James

17 Jul 2025

·

Stayed 1 night

Excellent location and nice hotel.

10

Wendy

4 Oct 2024

·

Stayed 2 nights

Great location for exploring Inverness on foot. Rooms were quiet and clean with an awesome shower! Lovely staff. Parking easy but need to pay for it. Would recommend.

10

TJ

11 Aug 2025

·

Stayed 4 nights

Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.

10

Nadia Ali

17 Sept 2024

·

Stayed 1 night

Directly located in the centre with easy access in and out of the hotel to the main streets.

8

timothy

28 Jul 2023

·

Stayed 1 night

Wonderful area of Inverness with many restaurants, pubs and shops very close and safe to walk to by the river and city center

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, with some dietary options noted; several guests also enjoyed dinner and bar service. A few reported inconsistent breakfast service or disappointing evening meals.

Related guest reviews

10

Nicola

3 Apr 2025

·

Stayed 1 night

All of the staff were extremely friendly. I am coeliac and I really appreciate the gluten free station for breakfast. There was something to suit everyone for breakfast from fresh fruit to traditional full Scottish/ continental. We also had our evening meal in the hotel and the waiting staff obviously took my dietary requirement seriously and checked with the chef if my choice of meal was safe for me to eat. This is our second stay at the hotel and will return again. The bed was very comfortable. We were on the third floor so there was no noise from the street. Didn’t book a river view as only there for one night. The room was clean with a modern shower/ toilet but would benefit from a bit of an upgrade as the carpet was a bit tired looking. This did not detract from our stay and we will certainly return.

10

Grace

27 Aug 2025

·

Stayed 4 nights

The service and food were excellent. You have amazing chef(s).

10

Margaret

28 Nov 2025

·

Stayed 1 night

Spacious rooms, excellent breakfast and helpful staff

8

susan

31 Aug 2025

·

Stayed 3 nights

Hotel was a good stay Everyone was very accommodating to our needs. The breakfast buffet was excellent. Plenty of hot & cold choices. Just be aware that one side of the hotel is on the main pub strip - there was noise.

2

Anastasia

28 Sept 2025

·

Stayed 2 nights

Rooms are worn. Overpriced for what you get. Poor shower. Noisy clubs/ bars on the road so couldn’t sleep (stopped at 3am). Central but you pay for it! No water the next morning so no shower/ toilet/ coffee. No management on site, no guest update or apologies, no bottled water available. Breakfast run out of fresh ham, water, hot drinks. Staff polite under challenging circumstances

8

Phil

29 Aug 2025

·

Stayed 1 night

Great location, hotel looking run down and room noisy due to people going through fire doors. Bed was comfortable and great powerful shower. Enjoyed evening meal and breakfast in hotel.

2

Alan

23 Sept 2025

·

Stayed 3 nights

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

10

Barbara

29 Aug 2024

·

Stayed 4 nights

Our room was comfortable and clean. Good breakfasts daily were tasty and offered a variety of foods. Parking onsite was a good value. Pleasant check-in snd check-out.

8

Matthew

14 May 2025

·

Stayed 2 nights

It was fine. No air conditioning or fan didn't make sleeping that pleasant. Breakfast was good one morning and not good the next. Location was great for restaurants.

10

Marcia

22 Aug 2024

·

Stayed 2 nights

Everything was great . Breakfast was good. But the food and service at the dinner restaurant was terrible. Pizza was terrible and service poor. Also front desk was not manned so we had to search for someone to check us in

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $107	3 $286	4 $111	5 $96	6 $109	7 $118
8 $96	9 $96	10 $256	11 $116	12 $100	13 $109	14 $118
15 $96	16 $96	17 $133	18 $106	19 $96	20 $109	21 $118
22 $96	23 $93	24 $107	25 $106	26 $96	27 $109	28 $118
29 $96	30 $96

Mercure Inverness Hotel

Prices for Mercure Inverness Hotel

Monthly average prices

About this property

Location

Room options

Privilege, Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Room, 2 Twin Beds

Double Room, 1 Double Bed (Compact)

Guest reviews of Mercure Inverness Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Inverness Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $283	21 $270	22 $181	23 $172	24 $191
25 $163	26 $207	27 $313	28 $218	29 $247	30 $116	31 $158