Name: Kingsmills Hotel
Address: Culcabock Road, Crown, Inverness, Scotland, United Kingdom, Inverness, Highland, GB
Price range: US$172–US$636 per night
Rating: 8.75

What guests think

At Kingsmills Hotel, travellers often praise the friendly, accommodating staff, spacious rooms, hearty breakfasts and relaxing leisure facilities, alongside a quiet, walkable location; some also note dated touches and policies like paid pool towels.

Comfort is frequently highlighted, though a number of reviews mention very firm mattresses, occasional noise, weak shower pressure, and maintenance issues in certain rooms and changing areas. Dining sentiment skews positive for breakfast and many dinners, but guests sometimes encounter slow service, inconsistent quality, menu confusion, or higher prices. Expect a well-equipped, welcoming stay with a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, spa/steam facilities and inviting bar/lounge; grounds are lovely and parking is generally available. Recurring downsides include a small, dated gym, ageing changing areas, towel charges, early pool closing, and occasionally tight parking or confusing EV charging.

Related guest reviews

10

Laura

13 Aug 2025

·

Stayed 2 nights

We loved our stay here!! Staff were amazing, the rooms were nice, big and clean. The pool was an added bonus!

8

Tyson

1 Sept 2024

·

Stayed 2 nights

Nice location that offers free parking. Large parking area which was nice during the busy August season. I liked that they offered a whiskey drink on arrival! We liked the privacy of being in another wing, however I was thinking we had a private garden view on the ground level. Room was on the second floor with view of the golf course and roadway, but weather was cold so we could not be outside sitting on chairs anyway. Not quite what was pictured on Expedia site. We were pleased with the generous breakfast buffet. I liked the coffee and tea service in the room with daily cookies replenished. The Kingsmill extension is not connected to the hotel and is located across the parking area so you need to walk over to the main building to use the pool/spa. I liked that I could use the steam room after a long day. Spa and pool were nice too. They have a funny policy of charging for pool/spa towels and so to avoid extra cost you need to bring your towel from the room. Seems unnecessary to charge $1 for towel. We would stay again, but next time I think I would like to be in the main building with easy access to the pool area.

10

Ashley

27 Jun 2025

·

Stayed 1 night

We have retired for one night in a family luxury room, 317 with bunk beds. Room was very clean, quiet and comfortable. Pool was lovely, I would say would need a refurb in tiles soon, but was still very enjoyable! Other facilities were fantastic - bar, sauna, spa and steam room. Breakfast in the morning was fantastic so much choice and catered very well for our dietary needs as a gluten free and dairy free person! My little ones were given stickers on arrival at breakfast which was so thoughtful and kind they loved them!

6

Lorraine

17 May 2024

·

Stayed 1 night

Overall the stay was good, the restaurant was Adequate. The pool and hot tub were closed by 9:00 and we had to be in there by 8:15. The reason I choose this facility was for the pool and hot tub.

10

Laurel

23 Mar 2025

·

Stayed 2 nights

Very nice hotel,breakfast options were great. The food was excellent. Charging system for electric vehicles could be better navigated,poor internet connection

10

Steven

31 Dec 2024

·

Stayed 3 nights

Lovely hotel with great facilities. Room was big and comfortable. Food was excellent. Pool was warm and fun for my young daughter - not really a pool for doing laps though. Lovely setting and grounds. Decor was a little dated and tired in places but has character.

10

Carla

30 Mar 2025

·

Stayed 2 nights

We stayed in a garden room which was peaceful. Staff was attentive to our every need and very friendly. Whiskey Bar offered a nice place to relax before dinner out. Breakfast in the morning provided a good start to the day. Would highly recommend a stay here.

8

Amy

22 Oct 2025

·

Stayed 1 night

Great hotel with great amenities but the bed was the worst ive ever slept on. It was soo hard that i had to use a pillow to sleep on. In the morning I had a very sore back. Facilities in the hotel were great. Amazing swimming pool and gym. Bar was good and restaurant served good food. A more varied pub menu would be a good addition.

10

Louise

31 Dec 2024

·

Stayed 2 nights

Great couple of nights in family room- plenty room for the 4 of us. Staff very friendly and clean room and general areas of hotel. Pool area and changing area in desperate need of upgrade but pool was nice and warm. Food was good and plenty options for breakfast. Quick few minutes walk to pubs and shops. Would stay again.

10

Daniel

31 Jul 2025

·

Stayed 1 night

The hotel is a fantastic place to stop when working in Inverness. My two very slight criticisms are that the climate control in the rooms is super bright and being light sensitive, i found it disrupted my sleep. For the size of the hotel and the dact they have an on site Spa, the gym could be a bit better equipped. Other than that, the hotel, food and drink were excellent.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are often described as clean, but several reviews cite issues such as dirty bathrooms, dust, musty smells, and worn or mouldy pool/changing areas. Cleanliness feels inconsistent across room types, especially some dog-friendly or older sections.

Related guest reviews

4

Shayna

7 Nov 2025

·

Stayed 2 nights

We stayed in the garden view rooms. The bathroom was dirty, the heater made so much noise it would wake you. Worst was the bed. It was hard and I am pretty sure I felt a spring snap. Worst bed I have ever slept in.

10

Gaynor

28 Sept 2024

·

Stayed 1 night

Beautiful clean property with great staff.

10

David

13 Dec 2023

·

Stayed 2 nights

Our room (Room 4) was a good size, warm, clean and had a very comfortable bed. The only thing that let it down was the ensuite shower room. The window sealant in the ensuite was black with thick mould. It needs replacing immediately. Also, the toilet roll holder needs to be moved as it presses into ones right arm whilst sitting on the throne. It also needs some shelves to hold personal toiletries, etc. On a positive note, we have stayed here twice previously with no cause for any criticism. We will return for sure but will be asking for a room change if it falls short in its usual standards.

4

bowen

14 Jun 2024

·

Stayed 2 nights

The reviews of this place are baffling to me. The only redeeming qualities are the location and the incredibly friendly staff. Everything was dirty and very dated. It looks and smells like 1 million people stayed there and they haven’t gotten around to cleaning it yet.

6

Loretta

20 Nov 2024

·

Stayed 4 nights

We found the staff very friendly however the hotel needs updating. Our room was disappointing unfortunately. The bedding was very cheap with no additional blankets available. The wall mirror had a crack and there was dust throughout. The bathroom extractor fan wasn’t working which we reported to the gentleman at the reception desk on arrival but this wasn’t addressed or fixed. We’ve definitely stayed in better 4 star hotels. We did have a meal in the restaurant one evening which was amazing. Exceptional food and service, just unfortunate that the hotel room wasn’t up to standard.

6

Christine

1 Mar 2025

·

Stayed 1 night

Stayed here a few years ago and had a good experience. This time it was less positive. Check in was a bit slow and staff didn't seem very engaged. We had booked a garden room like the last time but have noticed that it was a lot more worn this time. Maintenance could be improved. Last time we had bathrobes in the room but this time they cost extra - despite being advertised as in the room. Not good and when we asked reception the woman was quite dismissive. If you go for a swim you need to take a towel from the room, otherwise they charge you extra yet again. Not great because you only get one big towel per person in the room. The pool and the whole area needs a deep clean too - tiles were scabby in desperate need of a scrub. In the pool there was a woman giving swimming lessons to children - she was extremely loud and rude when told not to shout. Breakfast buffet was okay, but would have been nice to be told that you can order stuff lije eggs benedict. The bed was big and shower and toiletries great.

6

kelly

26 Jun 2024

·

Stayed 3 nights

The best thing about this hotel was the staff! Freya and Blair were kind, thoughtful, and went above and beyond to make sure we were comfortable. Thanks to you both! This hotel is lucky to have you on staff. I rated less so the cleanliness (pillows falling apart, dusty/dirty surfaces), unavailability of necessary items (no top sheet, fridge, ice bucket etc..and didn't know until our third day we had to ask for them), horrible WiFi so no TV and barely able to get any work done. To end on a positive note, the landscapers are to be congratulated...breathtaking :)

8

James

7 Jul 2024

·

Stayed 2 nights

When we booked our Room it showed a photo of the hotel and when arrived to check in we were told oh your across the parking lot at the other place . We noticed that carpets were not vacuumed regularly as there was chips scattered on the floor when arrived and only cleaned on the day we lefted.

6

andrew

1 Dec 2023

·

Stayed 3 nights

Getting a bit tired of being treated like a lower class guest for travelling with our dog. Why advertise as being dog friendly where there is only one tired and cold area available to sit and relax with our dog? The dog friendly rooms are poorly maintained and in need of a good clean. Our bathrobes were dirty before we even put them on. Our tea, coffee and cups were never refreshed during our 4 day stay. The shower floor had brown sludge between the tiles. Just a bit sad and disappointing for being supposedly the finest hotel in Inverness.

8

Michael

25 Nov 2025

·

Stayed 3 nights

Clean room, friendly staff, good food, will definitely be back.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, quiet and comfortable, with some offering patios or balconies and pleasant views. Common complaints include very firm beds, weak shower pressure, dated décor in places, occasional noise near certain rooms, and minor in-room amenity or lighting issues.

Related guest reviews

8

Gurdip

24 Jun 2025

·

Stayed 1 night

A nice, very comfortable hotel. The room was lovely, but a mini fridge would have been nice. The bar was welcoming and staff friendly. The main downside was going through the dining area, after check-in, with our luggage.

4

Shayna

7 Nov 2025

·

Stayed 2 nights

We stayed in the garden view rooms. The bathroom was dirty, the heater made so much noise it would wake you. Worst was the bed. It was hard and I am pretty sure I felt a spring snap. Worst bed I have ever slept in.

8

Shaun

10 Oct 2024

·

Stayed 1 night

Lovely hotel but lighting and Internet in room was poor

8

Charles

24 Apr 2025

·

Stayed 2 nights

Most of the property is very quiet. Our room, however, was very near the highway and car noise was annoying. The staff were very friendly but the service in the lounge was spotty. Overall, it is a very nice hotel in a quiet neighborhood walking distance from the town center. I would recommend this hotel, just avoid the rooms near the highway

8

John

3 Aug 2025

·

Stayed 1 night

The hotel was lovely our room was very spacious with a comfortable bed and a working TV 😁 the bathroom was really nice the only disappointing part was the water pressure which was low I had to run around in the shower to get wet 💦 We ate at the hotel it was a reasonable price and good food we sat in the lounge for our meal but had to grab the attention of a staff member to be served as they were only paying attention to people in the dining area the leisure facilities were enjoyable and relaxing we would definitely stay again

10

Freya

13 Apr 2025

·

Stayed 1 night

Lovely, spacious room and a very comfortable bed.

10

Stephen

13 Mar 2025

·

Stayed 1 night

Quality room in the Kings Club building with lots of space and balcony

10

Natalia

14 Jul 2025

·

Stayed 1 night

Pretty big room and bathroom. Very quiet place.

8

Amy

22 Oct 2025

·

Stayed 1 night

Great hotel with great amenities but the bed was the worst ive ever slept on. It was soo hard that i had to use a pillow to sleep on. In the morning I had a very sore back. Facilities in the hotel were great. Amazing swimming pool and gym. Bar was good and restaurant served good food. A more varied pub menu would be a good addition.

10

Richard

14 Nov 2025

·

Stayed 1 night

Lovely place, really nice touch is the room having internal doors so you dont hear people walking along the corridor. I wish all hotels had this.

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Service

Service is widely praised as friendly, professional and accommodating, with staff frequently going above and beyond. Some guests experienced slow bar/restaurant service, check-in confusion between buildings, or isolated brusque interactions.

Related guest reviews

6

Craig

24 Dec 2023

·

Stayed 2 nights

Rude front of house staff let the trip down

10

Miguel

27 Mar 2025

·

Stayed 1 night

Great service and excellent facilities!

8

Daniel

10 Dec 2024

·

Stayed 1 night

Beautiful hotel and I always enjoy staying here, but the service was a little bit slower than expected on this stay. It took 25 minutes for my food order to be taken in the bar despite me asking if I could place it myself. Check-in was also very busy and my room was also not ready at 3:45 pm so I had to wait for the key and effectively check in twice. Bar staff need be more attentive and I think an extra staff member on reception could be beneficial. Other than that the room and food were excellent as usual.

10

Terry

11 Nov 2025

·

Stayed 1 night

Rooms were wonderful. The staff was exceptional- Pam Oliver at the front desk was fabulous and super helpful

8

Colin

16 Nov 2024

·

Stayed 2 nights

We were staying in the executive rooms which we’d stayed in before and sometimes has had a separate checkin however the previous time we’d stayed we’d needed to check in at the main reception. So we went there this time and queued for 15 mins to be told we should check in at the other building. Think this could have been messaged beforehand. We filled in an online checkin prior to arrival but were asked the same questions on arrival so was a pointless exercise. Our daughter was staying in the hotel as well and was charged £1.50 for a towel at leisure centre but hadn’t been told the process at checkin. About 50% of the staff were quite brusque whereas the rest very welcoming. The main chap on the main restaurant, unfortunately didn’t get his name was super helpful and friendly.

6

Andrew

18 Apr 2023

·

Stayed 2 nights

Great hotel, great location and we’ve visited it many times. Service was pretty slow in the dining/bar area. To be fair this is the first time we have experienced this but it happened over both nights of our stay and was very noticeable. We will without doubt return again as it’s a great hotel and we’re hoping that this was a one off

10

Thomas

28 Apr 2025

·

Stayed 2 nights

Fantastic stay at the Kingsmills hotel. Two day trip to cycle round Loch Ness and the staff were first class. From Lee the concierge to the front desk, especially Hannah who booked our multiple taxes and got our room ready early and all the bar staff and restaurant staff. Food was excellent and they even put on a special 5am breakfast for those doing the early cycling event. Will definitely be back, but will bring my golf clubs too next time. Thanks kingsmills

6

kelly

26 Jun 2024

·

Stayed 3 nights

The best thing about this hotel was the staff! Freya and Blair were kind, thoughtful, and went above and beyond to make sure we were comfortable. Thanks to you both! This hotel is lucky to have you on staff. I rated less so the cleanliness (pillows falling apart, dusty/dirty surfaces), unavailability of necessary items (no top sheet, fridge, ice bucket etc..and didn't know until our third day we had to ask for them), horrible WiFi so no TV and barely able to get any work done. To end on a positive note, the landscapers are to be congratulated...breathtaking :)

10

Mark

23 Sept 2024

·

Stayed 1 night

Sadly I had to stay at this hotel under sad circumstances as my father had taken ill in Inverness. The staff at the hotel were phenomenally kind. Nothing is ever too much trouble. The room was beautiful and spacious. The fantastically kind lady in reception went above and beyond… even brought me a cafetière of fresh coffee when our in room cafeteria was found to be broken. I would definitely recommend this hotel.

10

Robert

4 Sept 2025

·

Stayed 1 night

Really nice people. Entire staff went above and beyond. We'll be back.

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AI-generated summary based on recent guest reviews

Location

Quiet setting near a golf course and within a 10-20 minute walk of the city centre; convenient for driving and the airport. A few note it is slightly outside the centre, but still accessible.

Related guest reviews

10

Walter

9 Apr 2025

·

Stayed 1 night

Good location, quiet, and well maintained for an older property.

10

Edward

22 Jul 2024

·

Stayed 2 nights

Staff are very friendly and it’s only a 10-15 minute walk to the city centre from the hotel.

10

Neil

31 Dec 2023

·

Stayed 3 nights

The property was not far away from Inverness City Centre and access was straight forward.

10

Austin

22 May 2024

·

Stayed 1 night

Excellent property, away from the center of town but easily walkable

10

Flavio

30 Apr 2025

·

Stayed 2 nights

Excellent location

8

Charles

24 Apr 2025

·

Stayed 2 nights

Most of the property is very quiet. Our room, however, was very near the highway and car noise was annoying. The staff were very friendly but the service in the lounge was spotty. Overall, it is a very nice hotel in a quiet neighborhood walking distance from the town center. I would recommend this hotel, just avoid the rooms near the highway

10

William

21 Apr 2025

·

Stayed 1 night

Very comfortable hotel, situated in a pleasant area next to a golf course.

8

William

18 Jun 2024

·

Stayed 1 night

Good, helpful staff. VERY clean rooms. New wing slightly better than original wing. Easy access to airport. 1 mile walk to downtown.

10

Neil

9 Jun 2024

·

Stayed 2 nights

The property was near the centre of Inverness and easy to travel to by walking or car.

10

Neil

8 Mar 2024

·

Stayed 3 nights

The property was conveniently near to the centre of Inverness within a short walking distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, with thoughtful touches like early service for events and good gluten-free options; a few found hot items not very warm. Dinner feedback ranges from excellent to disappointing, with occasional slow service, menu confusion and higher prices.

Related guest reviews

8

Lorraine

6 May 2024

·

Stayed 1 night

Good but pricy food and bar drinks- more than they need to be

8

David

29 Aug 2025

·

Stayed 1 night

Fantastic meal in restaurant at night. Breakfast not so much.

8

Joan

19 Aug 2024

·

Stayed 3 nights

Had a nice enough stay, only thing was 2 out of 3 nights our meals in the Hotel were not that fantastic. Staff are so lovely, the suite was nice and the lounge area is nice to sit and relax. We felt however that the Hotel was more interested in the 2 American tour buses groups and we felt the quality of our meals were nothing great. Still a lovely hotel but eating out was so much better.

6

SHONA

11 Nov 2025

·

Stayed 1 night

Disappointed with meal in restaurant as was only give a la carte menu to choose from - when another table next to us were given the choice of Bar Menu too with cheaper prices - no compensation given & left without booking breakfast next day for £35 for 2 people going elsewhere instead.

10

Michael

15 Oct 2025

·

Stayed 1 night

Stayed 1 night, check in and check out went quickly. The breakfast buffet was very good!

10

Thomas

28 Apr 2025

·

Stayed 2 nights

Fantastic stay at the Kingsmills hotel. Two day trip to cycle round Loch Ness and the staff were first class. From Lee the concierge to the front desk, especially Hannah who booked our multiple taxes and got our room ready early and all the bar staff and restaurant staff. Food was excellent and they even put on a special 5am breakfast for those doing the early cycling event. Will definitely be back, but will bring my golf clubs too next time. Thanks kingsmills

8

Amy

22 Oct 2025

·

Stayed 1 night

Great hotel with great amenities but the bed was the worst ive ever slept on. It was soo hard that i had to use a pillow to sleep on. In the morning I had a very sore back. Facilities in the hotel were great. Amazing swimming pool and gym. Bar was good and restaurant served good food. A more varied pub menu would be a good addition.

10

David

16 Dec 2024

·

Stayed 2 nights

Fantastic hotel. Staff super helpful. A la Carte menu in the restaurant is outstanding!

8

Daniel

29 Aug 2024

·

Stayed 1 night

Dinner was disappointing

10

Shawn

28 Apr 2025

·

Stayed 1 night

We had dinner and drinks in the lounge area after arrival servbcie and staff were great. Breakfast in the atrium the next morning was a delight. Lots of Gluten free options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$91
February	US$92
March	US$126
April	US$235
May	US$336
June	US$320
July	US$290
August	US$369
September	US$324
October	US$172
November	US$99
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $271	5 $227
6	7	8 $377	9 $453	10 $496	11 $503	12 $503
13 $448	14 $412	15 $489	16 $492	17 $493	18 $379	19 $491
20 $417	21 $508	22 $389	23 $564	24 $472	25 $432	26 $580
27 $425	28 $407	29 $456	30 $362

Su	Mo	Tu	We	Th	Fr	Sa
				1 $290	2 $285	3 $391
4 $311	5 $263	6 $580	7 $372	8 $468	9 $564	10 $433
11 $334	12 $295	13 $253	14 $251	15 $344	16 $273	17 $208
18 $199	19 $199	20 $220	21 $276	22 $202	23 $636	24 $277
25 $172	26 $202	27 $226	28 $202	29 $213	30 $210	31 $188

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Monthly average prices

About this property

Location

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Property policies

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