Leonardo Hotel Inverness

This hotel is on a sad downward slope and has been for years. I tried it again a few days ago, after telling myself I'd not stay here again the last time and I think I've probably confirmed that I doubt I'll ever be back. The only redeeming features of the hotel are the pool, hot tub, sauna and steam room. Even they have their issues. We arrived to find that under 12's were not allowed in the steam room or sauna and this isn't advertised anywhere on the hotel website. One very dissapointed 9 year old boy who is allowed to use both of these at our local leisure centre under adult supervision. The showers were also cold at the pool changing rooms. The rooms are also terribly dated and in dire need of a refurb. Scuff marks everywhere, mould in the bathrooms, dated fixtures. The windows did not seal properly so there is a lot of traffic noise and of course in the middle of winter when it's -2c outside you get a freezing cold draft in your room. Also, my absolute pet hate in hotels, no soft close doors. All night and in the morning you hear doors slamming. I just don't understand why some hotels don't install soft close doors. It just screams of cost cutting and laziness. As a comparrison we stayed at a "budget" hotel brand for our second night in Inverness (the one with all the purple branding) and it was superb. The hotel was almost full but it was silent. No slamming doors, no traffic noise. Until this hotel has had a full and extesive refub I'll go purple from now on.

Yes

Yes ok

The bathroom is so old and urgently needs replacing,with broken tiles,faulty taps and broken bathroom sealants. The double glazing is at least 25 years old and should be condemned,as the room is so noisy as they do not block out any of the nose,from all the busy traffic. are broken

The pool area is great friendly staff working in the pool area