Beaufort Hotel

1)Housekeeping was not very regular. 2)The beds were not very comfortable. 3)Parking was a problem, if you are late. 4)Breakfast is not included with room.

It is a good 3rd or 4th choice hotel if the recommended ones are full. The parking is a plus and the location of the hotel is good. it's clean. But the hotel itself is noisy (not great insulation, by the road, and old building). While no one is bad, the service level is not high (they vacuum the entrance and reception area at 9am when everyone is still having breakfast right by the reception). At arrival at 7pm, we were greeted without any enthusiasm (borderline impolite) by someone obviously coming straight from the kitchen and not happy to be doing the receptionist work. Breakfast is not wow.

Toilet in room was disgusting when we arrived. However, we alerted the manager and it was resolved quickly. Room was hot and muggy without air conditioning but we knew there was none. We asked for and received a fan which helped. Food in restaurant was REALLY good aside from terrible hamburger. Bar was nice. We heard loud music from a reception until 12:30 am.

Stayed at this hotel many times. Always excellent.

The staff were friendly and polite. But we were disappointed, firstly as though we had booked for 3 people, the room was only set up with towels, mugs and hangers for 2. There were just 2 sole hangers in the wardrobe. The bathroom had not been cleaned well and was dirty in the corners of the room, the bathroom bin was very dirty and stained, the bed sheets were not clean. There was no shower gel, shampoo or conditioner bottles provided (only one hand soap bottle that was almost empty hanging in the shower). It was a very small room for 3 people especially when the sofa bed is open, though it was advertised as suitable for 3 adults. The location was good as within walking distance of the city centre. Parking on site was also available. We were only informed of noisy events happening on site after we had completed the booking online and were offered the chance to pre request a "quiet" room. We did this however on the Saturday, there was a party downstairs and this was very loud (just beneath our room) which continued well past the pre-agreed time of 11.30pm. It was almost midnight by the time the area was quiet and all the partygoers and organisers had finally left. No fans were provided even though it was so hot due to the heatwave so we had to leave windows open and had to hear the loud music blaring throughout the party. The room had no air conditioning either.