Name: Austria Trend Parkhotel Schönbrunn Wien
Address: Hietzinger Hauptstraße 10-14, Vienna, Austria, Vienna, AT
Price range: $88–$227 per night
Rating: 8.85

What guests think

At Austria Trend Parkhotel Schönbrunn Wien, travelers praise the elegant historic setting by Schönbrunn and easy metro access, highlighting spacious comfortable rooms, friendly service, and generous breakfasts, while noting occasional noise, variable climate control, and housekeeping inconsistencies.

The setting is peaceful beside the palace gardens, and many enjoy the quieter neighborhood, though several note it is removed from the historic center. Breakfast is widely liked for variety, but several guests call it expensive and note occasional changes or limited bar access during events. A stately stay suited to visitors who value elegance and proximity to Schönbrunn over a central address.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elegant historic property with on-site bar and restaurant; occasional private events limit bar access. Parking is next door in a public garage and widely considered expensive.

Related guest reviews

10

Sandra

Jul 15, 2025

·

Stayed 2 nights

The parking is expensive and the night we were there, they were hosting a huge prom or some other event that I believe could have been managed better as the groups/crowd lingered around the front door impede the traffic flow and comfort of guests spending the night there. Other than that, the hotel was lovely, clean, and very comfortable.

10

Anouk

Nov 24, 2024

·

Stayed 4 nights

Uitsluitend hotel met mooie, ruime, schone en stille kamers. Perfect ontbijt in buffetvorm met vriendelijk personeel. Enige minpuntje is dat je als gast van hotel €40 per dag parkeerkosten kwijt bent in de openbare parkeergarage naast het hotel. Een korting als gast zou fijn zijn.

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10

Tracey

Mar 20, 2025

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Stayed 3 nights

Very comfortable large room. The breakfast is outstanding. Hotel staff friendly and very helpful.The hotel is a little further away from the centre of Vienna but an Underground is 5min walk away,and is 4/5 stops away from the Opera house. The garage is right next door to the hotel with access into the hotel but is not run by the hotel. €40 per 24hrs. Take special care parking on weekdays in Austria usually weekends are free. Hot drinks were very expensive everywhere.

10

Ryan

Aug 7, 2025

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Stayed 3 nights

Minibar, house keeping, history, unique and valuable look to the building interior exterior.

8

Paul

Nov 21, 2025

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Stayed 3 nights

Great breakfast. Bar could have opened earlier. Closed for private function on one day, no notice to other guests until just before. Egg station lady incredibly friendly, slightly intense though.

8

Andrys

Aug 19, 2024

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Stayed 3 nights

Sehr schöne Gegend im Zentrum von Hietzing mit Einkaufsmöglichkeiten und vielen Restaurants, direkt neben dem Schlosspark Schönbrunn. Das Haus ist leider etwas in die Jahre gekommen und ein paar Investitionen in die veraltete Infrastrukture wären an der Zeit.

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8

Karin

Jan 20, 2025

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Stayed 1 night

Sehr schöner Ballabend im Parkhotel Schönbrunn beim Wiener Kroatenball. Immer wieder gerne!

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8

Birgit

Sep 16, 2024

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Stayed 2 nights

Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.

10

Peter

Jan 15, 2024

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Stayed 2 nights

Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.

8

Veronika

Feb 9, 2025

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Stayed 2 nights

Schöne Unterkunft, sehr schönes Zimmer (hatten Premium), auch gutes Frühstück. Einziger Nachteil ist das Parken, es gibt keinen Parkplatz am Hotel und die Tiefgarage daneben kostet 40€ am Tag…

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Cleanliness

Many guests find the hotel and rooms very clean. However, housekeeping can be inconsistent, with occasional missed or late service, stained linens, insects, or worn towels reported.

Related guest reviews

4

Martin

Sep 27, 2023

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Stayed 3 nights

The hotel is gorgeous but there were a number of issues. One morning the staff walked into the room without knocking. The room didn’t come with any towels and soap, and we had to request towels for them (maintenance team must have forgotten) but they weren’t able to provide any soap for hand washing. The AC doesn’t work in the evenings, there’s no control from the room. We contacted the front desk and was informed that it won’t turn on unless it’s over 21C or 70F. During the day it was well over that even in September and the AC did not turn on. Our last morning there before checking out, the room was so hot we were sweating trying to pack up. The bathroom looked nice but had a strange smell in the shower. And overall it just didn’t feel very clean (e.g. dusty nightstands and pillow cases). We enjoyed the location a lot but the hotel was lackluster. It’s unlikely for us to come back to this hotel next time in Vienna.

8

John

Aug 25, 2025

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Stayed 4 nights

Fräscht hotell med trevlig personal. Bekvämt hotell med bra sängar. Den enda nackdelen var att städningen kunde varit bättre och att rummen inte städades förens vid 16 tiden.

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8

Luz

Jul 30, 2025

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Stayed 3 nights

We had to request a cover sheet for the bed. We noticed insects, including one in the bed.

10

christine

Dec 17, 2025

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Stayed 3 nights

The hotel was spotless and the staff was friendly. Room was wonderful.

6

Eleanor

May 27, 2024

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Stayed 2 nights

Great location only 4 minutes walk to the U4 train into the main city. Staff were friendly and tried to accomodate. We were disappointed that after requesting our room to be serviced, it wasn't and after requesting clean towels, it took a follow up call almost 3 hours later to receive them.

10

John

Oct 24, 2025

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Stayed 6 nights

fantastic hotel, excellent location, great food. Strange that towels were threadbare.

8

Harald

Jul 16, 2025

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Stayed 2 nights

Room cleaning missed...

10

MICHAEL

Dec 22, 2025

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Stayed 5 nights

My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!

10

Judith

Jul 22, 2025

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Stayed 3 nights

Super Lage, fußläufig zu Schloss Schönbrunn. Als wir ankamen wies das Spannbettlaken einige Flecken auf, nach Meldung an der Rezeption wurde dies binnen 5 Minuten behoben. Super Service. Das Hotel hat uns insgesamt sehr gut gefallen und ich kann es uneingeschränkt weiterempfehlen.

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4

Uli

Jan 5, 2024

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Stayed 3 nights

Während 3 Übernachtungen wurde kein einziges mal die Zimmer gereinigt und bei Abreise unsouverän reagiert. Leider Massenabfertigung und schlecht geleitet. Schade

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Rooms

Rooms are spacious and comfortable, often with classic decor and large bathrooms; some have bathtubs or terraces. Drawbacks include thin walls or corridor noise and inconsistent temperature control or water pressure.

Related guest reviews

8

Yizhen

Aug 8, 2025

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Stayed 1 night

Good location and nice accommodations. Just some tube noise at night, not loud as they have double windows but still a bit for sensitive sleepers

10

Caroline

Dec 12, 2023

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Stayed 3 nights

Lovely hotel near Schönbrunn Palace but not close to the city center however only a few stops by train which is less than a block away. The only complaint was that the room was very hot and the heat virtually impossible to control without opening the window which made things a little noisy. There is a selection of restaurants in the area and we found some great food within a 15 minute walk.

10

Yu Hsien

Nov 16, 2025

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Stayed 2 nights

The room is clean, spacious and well-designed. We chose a room with a bathtub. The hotel is located right beside a gate of the Schonbrunn Palace. The neighborhood is a vibrant area full of shopping stores and restaurant. Overall, excellent! I would love to stay here again.

8

Jackie

Oct 21, 2025

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Stayed 3 nights

Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.

6

Toru

Jun 9, 2024

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Stayed 4 nights

シャワーが弱く、温度調節が難しかった

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10

Aline

Jan 4, 2026

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Stayed 3 nights

O hotel é lindíssimo, próximo ao metrô. O quarto é muito grande e confortável. O banheiro bem luxuoso. Amei!

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8

Melissa

Aug 16, 2024

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Stayed 3 nights

The hotel has a lovely garden, and is only a 15 walk to schonbrun palace. The room were reasonably large and comfortable, but the water pressure could use a bit of an update. Overall a great place to stay.

8

Jens

Sep 22, 2025

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Stayed 3 nights

Sehr Hellhörig. Was auf dem Flur passiert, bekommt man richtig mit. Sehr schade, für so ein tolles Hotel.

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8

Keith

Oct 13, 2025

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Stayed 4 nights

Loved the stand alone soaking tub.

10

Sonja

Dec 1, 2025

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Stayed 2 nights

Sehr gut ausgestattet Hotel mit toller Lage. Die Zimmer sind ungewöhnlich groß und sehr sauber. Sehr nettes Personal. Wir kommen gerne wieder.

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Service

Service is generally friendly and helpful, with efficient check-in and occasional upgrades or quick fixes. A minority report rudeness or inflexibility at reception or in the bar/restaurant.

Related guest reviews

8

Sheryl

Oct 3, 2024

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Stayed 3 nights

We were having the time of our lives. I had to change clothes and wore a "hoodie" into the bar. The staff (one HORRIBLE female and a male bar staff were HORRENDOUS to us in 10-1-24. Would not serve us. Waited on 3 other parties and then changed the bar keg and cleaned up bar and did dishes. They still didn\'t wait on us and offered service to other people after that! That\'s when I jumped out of my seat. Horrible. Horrible. Horrible. I know I looked like an "American" with a hoodie that I resulted to at the end of my trip. They certainly treated us like an "American" and ruined our trip. They can kiss.my.american.arse". I tried to complain to management - wasted my time. Don\'t go there if you are American - you are not wanted there. Let them serve an empty bar and hotel. I guess that will pay the bills.

2

Sean Mitchell

Nov 23, 2025

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Stayed 3 nights

I am extremely disappointed by the way I was treated. I became violently ill the day before I was scheduled to travel from Budapest to Vienna and asked the hotel to either refund my stay or simply postpone it by a few days. While I understand if a refund wasn’t possible, there is absolutely no excuse for refusing a basic level of compassion and flexibility in postponing the reservation. I travel from Washington, D.C., and my team regularly uses this hotel when conducting official business in Vienna—but it will now be removed from our department’s approved list. A simple act of kindness would have gone a long way. Instead, the hotel kept my payment, re-rented my room, and was effectively paid twice. They must be having financial problems to do this. Very disappointing treatment of a customer.

10

Pam

Aug 25, 2025

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Stayed 3 nights

Loved this elegant hotel! Very friendly helpful staff. Spotless room that was beyond spacious, it was huge with tall ceilings. Super close to public transportation so no car needed. The palace grounds right across the street are spectacular. The only critique is the tub shower is high off the floor and very sloped, so getting out of the shower seemed dangerous to me with hip issues. Seniors or mobility challenged people should be cautious or get a shower only option if that exists. Other than that, outstanding A+ property with outstanding value

10

Cynthia

Aug 13, 2025

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Stayed 10 nights

My stay with this hotel was nothing short of being excellent. I must comment on all the staff,especially the Manager, Erika. She has excellent customer service,knowlegable, friendly and Erika went above and beyond on her call of duties. Because of her excellent customer service, my stay in this hotel has been excetional pleasant and wonderful. All staff at this hotel are always willing to answer all the quires and provided exceptional service. I will come back to this hotel whenever I am in Vienna. Thankyou for making my stay here an unforgettable and memorable one.

10

altaf

Jul 26, 2025

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Stayed 4 nights

Amazing staff Very helpful

2

Michael

Sep 12, 2025

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Stayed 2 nights

Wir haben am 10.09 eingecheckt und noch nie einen derart schlechten Service erlebt! Besonders an der Rezeption waren mehrere Mitarbeiter unprofessionell und teilweise arrogant. Beim Check-in erhielten wir keine Informationen über Frühstückszeiten oder Vorteile für Gold-Mitglieder. Der Aufzug war außer Betrieb, und niemand bot unserer 80-jährigen Schwiegermutter Hilfe mit dem Gepäck an – wir mussten alles selbst tragen. Im Zimmer im 3. Stock war die Klimaanlage extrem laut, trotz Ausschalten und Befolgen der Anleitung. Nach 2 Stunden Wartezeit und mehreren Nachfragen wurde uns zunächst nicht geglaubt, bis ein freundlicher Bellboy das Problem bestätigte und ein neues Zimmer vorschlug. Die Rezeption behauptete zunächst, es gäbe keine freien Zimmer, gab uns dann aber doch eines – weit entfernt, mit Rauchgeruch und lautem Stromkasten. Der Bellboy wurde zudem vor unseren Augen von einer Rezeptionistin zurechtgewiesen – völlig unangemessen. Das Personal im Frühstücksbereich, Café und die Bellboys waren hingegen sehr freundlich. Aber das Verhalten des Empfangspersonals ist inakzeptabel. GM Michael Steffan steht vor einer großen Herausforderung mit diesem Team. Wir kommen definitiv nicht wieder!

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8

Wenche

Jan 2, 2026

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Stayed 3 nights

It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.

2

Antony

Oct 16, 2025

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Stayed 1 night

I rarely leave negative reviews, but my recent stay at this hotel was deeply disappointing. From the moment we arrived, the staff were consistently rude and unhelpful, showing no interest in resolving any of the issues we raised. The rooms were stiflingly hot, and shockingly, the hotel refused to switch on the air conditioning, claiming it was “too expensive” to run. Instead, guests were expected to suffer through the heat. When we requested a fan, we were told none would be provided. We had no choice but to keep the window open all night, which exposed us to constant noise and cigarette smoke from a neighboring guest. This triggered a chest condition and made sleep nearly impossible. Despite raising these concerns, the hotel showed zero willingness to help or even acknowledge the discomfort they were causing. If you value basic comfort, respectful service, and your health, I strongly advise you to stay elsewhere.

10

Debbie

Dec 1, 2024

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Stayed 2 nights

Front desk staff was extremely helpful at checkin and giving recommendations and directions! Loved our stay largely because of staff friendliness. The hotel was luxurious well appointed. Would definitely recommend.

10

Kaylee

Sep 22, 2025

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Stayed 1 night

Great location to the palace, quiet, & clean. Staff was wonderful too. Somehow ended up stepping in glass and they were able to get me tweezers sent right to my door within minutes. Would stay here again.

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Location

Excellent for Schönbrunn Palace and zoo in a quiet area with easy city access via public transport nearby. Some guests find it far from the old town sights.

Related guest reviews

10

helen

Sep 9, 2025

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Stayed 4 nights

A really lovely hotel. Clean quiet excellent location. Very easy access to centre of Vienna.

10

Erica

Aug 19, 2025

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Stayed 3 nights

Had an amazing stay at this hotel! It was close enough to the city but also far enough away from the noise and busy city. Very close to the train station that easily connected us to all major attractions! I would definitely stay here again!!

10

Kevin

Sep 10, 2025

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Stayed 3 nights

Nice, clean stay right next to Schönbrunn Palace. Very close to bars, restaurants, and public transportation.

8

Pietro

Dec 5, 2025

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Stayed 1 night

Quick check in/out. Room was spacious and warm. Comfortable. Lacked a bit of character. The hotel location is nice next to the subway and the palace park. It’s a bit far from downtown though.

10

ANDRZEJ

Sep 15, 2023

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Stayed 2 nights

Great location right next to the metro, a few steps from the palace complex, clean rooms. No car needed, parking very expensive. I recommend using public transport or hop in hop off.

10

MICHAEL

Dec 22, 2025

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Stayed 5 nights

My stay at the Austria Trend Hotel Schönbrunn was excellent from start to finish. The hotel offered a perfect balance of comfort and convenience. The location is ideal—just steps from Schönbrunn Palace and gardens, with easy access to public transportation that makes exploring Vienna simple and stress-free. My room was spacious, clean, and very comfortable, providing a quiet retreat after full days of sightseeing. The bed was excellent, as was the shower!

10

Peter

Jan 15, 2024

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Stayed 2 nights

Great location if you want to visit Zoo and Schonbrunn palace. Just few minutes walk. Also metro stop is just behind corner if you want to explore rest of the city. There's public underground parking connected to hotel too. Hotel was great, would definitely use it again.

10

Olga

Jun 9, 2025

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Stayed 5 nights

Excellent location, lots of restaurants to chose, metro, Trolley walking distance, Schonbrunn Palace 10 minutes walk, very friendly staff, we have a wonderful time, great price, and of course come back.

10

Tracy

Dec 9, 2025

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Stayed 3 nights

Great location. Fabulous room. Beautiful bathroom. Very clean. Nice staff. Easy to get to from airport. 2 minute walk to Heitzing UBahn with quick access all over Vienna. Only 45Minutes to the airport. Highly recommend

10

Alexandra

Aug 12, 2024

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Stayed 2 nights

Right beside Schonbrunn Palace (across the street to an entrance to the gardens!) and very walkable area. Public transit is across the street. Lovely place to stay outside the city center.

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Dining

Breakfast is frequently praised for variety and quality, and the restaurant is well regarded. Downsides are the high breakfast price, some reduced offerings, and limited bar hours during events.

Related guest reviews

6

Rainer

Aug 12, 2025

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Stayed 3 nights

Hotel ist schön gelegen und eigentlich angenehm. Allerdings missfällt, das mittlerweile beim Frühstück (28 €!)die Eierspeisenstation eingestellt wurde, das war bisher ein Highlight. Es wird eben gespart, seit das Hotel einen neuen Eigentümer hat.

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10

Margaret

Oct 20, 2025

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Stayed 3 nights

Location was great. Breakfast choice were wonderful. There was an omelet station. Staff helpful.

8

Jackie

Oct 21, 2025

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Stayed 3 nights

Steps from the subway, big rooms for Europe. Top notch lobby bar with excellent staff making very good cocktails. Walking distance to Schönbrunn Palace.

8

Oliver

Nov 8, 2024

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Stayed 4 nights

Frühstück war ok aber nichts Besonderes und mit 28€ überteuert, habe immer im Cafe gefrühstückt. Internet war stark aber hatte gelegentliche Ausfälle.

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10

Mariyana

Oct 25, 2025

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Stayed 4 nights

Beautiful hotel, excellent service and fantastic breakfast

10

John

Oct 9, 2025

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Stayed 6 nights

Clean and modern room, bathtub as requested. Clean and well serviced. Breakfasts were excellent. Restaurant meals were fine and reasonably priced

10

Werner

Aug 18, 2025

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Stayed 3 nights

Frühstück ist ausgezeichnet und der Komfort im Hotel ist sehr gut.

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8

Birgit

Sep 16, 2024

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Stayed 2 nights

Great hotel. However it was a poty that the bar was closed on Sunday. The weather was terrible with lots of rain and hard winds. So no really good idea for outdoor events. Your restaurant was very good, we had a delicious dinner there.

8

Wenche

Jan 2, 2026

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Stayed 3 nights

It’s a beautiful hotel and I loved the breakfast that had a lot of variety. Close to public transportation. Good service and helpful staff.

8

Hee Tae

Nov 1, 2023

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Stayed 8 nights

The hotel had a worst breakfast buffet I have ever had. Don’t go there. Macdonald restaurant is a 3 minute walk from the hotel.

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Month	Average price
January	$106
February	$94
March	$106
April	$117
May	$170
June	$126
July	$93
August	$102
September	$156
October	$160
November	$158
December	$231

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $108	5 $131	6 $129	7 $119	8 $218	9 $192	10 $159
11 $90	12 $90	13 $172	14 $172	15 $103	16 $127	17 $121
18 $90	19 $91	20 $125	21 $122	22 $105	23 $101	24 $106
25 $88	26 $88	27 $101	28 $101	29 $101	30 $107	31 $109

Austria Trend Parkhotel Schönbrunn Wien

Prices for Austria Trend Parkhotel Schönbrunn Wien

Monthly average prices

About this property

Location

Room options

Suite

Classic Single Room

Superior Room

Premium Room

Classic Room

Junior Suite

Family Room

Kaiser Suite

Guest reviews of Austria Trend Parkhotel Schönbrunn Wien

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Austria Trend Parkhotel Schönbrunn Wien

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $177
20 $95	21 $100	22 $139	23 $129	24 $227	25	26
27 $90	28 $97	29 $181	30