Macdonald Old England Hotel & Spa
$201
/ night
Avg. for October
Prices for Macdonald Old England Hotel & Spa
Select dates to see prices and availability
$201
/ night
Avg. for October
Monthly average prices
Nightly prices at Macdonald Old England Hotel & Spa average $169 in November, the cheapest month, and $258 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $171 |
| February | $182 |
| March | $185 |
| April | $209 |
| May | $257 |
| June | $227 |
| July | $229 |
| August | $258 |
| September | $220 |
| October | $201 |
| November | $169 |
| December | $187 |
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Oct · $201
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Most expensive: August (~$258)
Cheapest: November (~$169)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Georgian hot...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windermere? This hotel has 4973 square feet (462 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 10 AM for a fee.
Rooms
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Macdonald Old England Hotel & Spa in Windermere, you'll be on a lake, just steps from Lake Windermere and Bowness Pier. This family-friendly hotel is 0.5 mi (0.9 km) from Windermere Jetty Museum of Boats, Steam and Stories and 1.6 mi (2.6 km) from Blackwell, The Arts & Crafts House.
What's nearby
Lake Windermere(0.1 miles)
Bowness Pier(0.1 miles)
Old Laundry Theatre(0.1 miles)
World of Beatrix Potter(0.2 miles)
Windermere Jetty Museum of Boats, Steam and Stories(0.5 miles)
Windermere Ferry(1.2 miles)
Windermere Golf Club(1.3 miles)
Claife Viewing Station and Windermere West Shore(1.6 miles)
Blackwell, The Arts & Crafts House(1.6 miles)
Lyth Valley(1.7 miles)
Orrest Head(2.2 miles)
Holehird Gardens(2.5 miles)
Hill Top Farm(2.9 miles)
Treetop Trek(3.3 miles)
Raw War Paintball(3.4 miles)
The preferred airport for Macdonald Old England Hotel & Spa is Manchester Airport (MAN)(89.9 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Location
23 Church St, Bowness-on-Windermere, England, United Kingdom
Lake Windermere (0.1 miles)
Bowness Pier (0.1 miles)
Old Laundry Theatre (0.1 miles)
World of Beatrix Potter (0.2 miles)
Windermere Jetty Museum of Boats, Steam and Stories (0.5 miles)
Windermere Ferry (1.2 miles)
Room options
5
Standard Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
Wi-Fi (Free)Private BathroomTV
10
Superior Room, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
7
Deluxe Room, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
7
Deluxe Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
Wi-Fi (Free)Private BathroomTV
5
Superior Room, 1 King Bed
1 King Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
6
Standard Room, 1 King Bed
1 King Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
5
Room, 1 Double Bed, Accessible
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
6
Standard Room, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
11
Superior Suite, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
9
Deluxe Room, 1 Double Bed, Balcony
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
10
Family Room, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
Guest reviews of Macdonald Old England Hotel & Spa
7.8
Good
Based on 2,302 verified reviews
Who stays here?
Business
2%
Couple
69%
Family
19%
Group
6%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Macdonald Old England Hotel & Spa, travellers praise the stunning lakeside setting and walkable Bowness location, while feedback is mixed on breakfast quality and on staff interactions that range from welcoming and efficient to slow, disorganised, or occasionally brusque.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Macdonald Old England Hotel & Spa, travellers praise the stunning lakeside setting and walkable Bowness location, while feedback is mixed on breakfast quality and on staff interactions that range from welcoming and efficient to slow, disorganised, or occasionally brusque.
Guests enjoy the lakeside lounges and spa access, but repeated comments cite a cold pool, sauna outages, and off site paid parking that is costly and awkward. Bedrooms vary from spacious lake-view options to dated spaces with worn furnishings, no air conditioning, heat or noise issues, small TVs, and intermittent maintenance faults, while cleanliness ranges from very good to occasionally missed or substandard. Overall, it suits travellers who prioritise views and location over polished finishes and flawless operations.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Spa and pool are appreciated but many note a cold pool and repeated sauna outages; towels or robes sometimes run out and children's swim hours are limited. Parking is off site, expensive (£20-£25) and awkward; bar views impress but drinks feel pricey.
Related guest reviews
6
Andrew
Jul 15, 2025
·
Stayed 1 night
Location a big plus for this hotel. At over £200 per night it’s well overpriced for what it is. It has a spa and pool which was a big reason why we booked this vs other hotels but after booking got a mail about stay advising kids not allowed in pool after 5pm which was around when we arrived. Mailed hotel about this before arrival but no reply. Breakfast ok but not fantastic, service a little slow. No air con in room, tv not great and £25 for over night parking!
Location a big plus for this hotel. At over £200 per night it’s well overpriced for what it is. It has a spa and pool which was a big reason why we booked this vs other hotels but after booking got a mail about stay advising kids not allowed in pool after 5pm which was around when we arrived. Mailed hotel about this before arrival but no reply. Breakfast ok but not fantastic, service a little slow. No air con in room, tv not great and £25 for over night parking!
8
Sam
May 25, 2025
·
Stayed 3 nights
Great location for shops, bars & restaurants. Beautiful views of the lake from the bar & breakfast rooms. Only issue is the offsite parking. Could be quite awkward & if you use the hotel site it’s a ridiculous price of £25 per day. Not a great management decision in the tough hotel competition, especially as it is an open car park with just a security barrier. The local car park was just £7.00 per day. Safe & quiet. Felt happy to leave car there for a couple of days
Great location for shops, bars & restaurants. Beautiful views of the lake from the bar & breakfast rooms. Only issue is the offsite parking. Could be quite awkward & if you use the hotel site it’s a ridiculous price of £25 per day. Not a great management decision in the tough hotel competition, especially as it is an open car park with just a security barrier. The local car park was just £7.00 per day. Safe & quiet. Felt happy to leave car there for a couple of days
8
Ralph
Oct 17, 2025
·
Stayed 2 nights
Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
8
Toby
May 30, 2024
·
Stayed 2 nights
Amazing hotel in a stunning location. Breakfast service was a bit hit and miss with toast and coffees arriving after we had finished eating (25mins after ordered) on the first day all the food was tepid, the pool was excellent for the kids, shame the sauna was not working. Views were stunning, bar staff and porters fantastic, 1 or two maintenance issues but other that that great. Avoid ordering wine in the hotel at £12 - £15 per glass its extremely overpriced.
Amazing hotel in a stunning location. Breakfast service was a bit hit and miss with toast and coffees arriving after we had finished eating (25mins after ordered) on the first day all the food was tepid, the pool was excellent for the kids, shame the sauna was not working. Views were stunning, bar staff and porters fantastic, 1 or two maintenance issues but other that that great. Avoid ordering wine in the hotel at £12 - £15 per glass its extremely overpriced.
4
Alex
Apr 10, 2025
·
Stayed 3 nights
Arrived at the hotel to be informed the car park was 4 streets away in an open car park. Although it needed a fob to raise the barrier on entry you could just drive at the barrier to exit. As the car park was completely open this was in no way secure. On the subject of the fob, these had to be collected and returned to reception each time you returned with your car, which required driving to the hotel, parking on the street outside, collecting the fob, then drive to parking. Madness. Especially with the hotel advertised as having parking. The £25 parking fee was more expensive than some of the town car parks. Would question what I was paying for??? On to the room. That should never have been a room. A box room at the top of a flight of stairs. Badly fitted door so every person passing or using the stairs could be heard. As this was the main staircase didn’t exactly lead to a relaxing stay. Simple things like tv remote missing. No way of contacting front desk or reception. Resorted to ringing the hotel on mobile. Reception no answer. Walked down to reception. Staff just stood there oblivious to phone call. Asked about the remote. Told they’d check the spare stock and sort it. Nothing further heard on this. The looked to order room service, told to go to bar, fair enough, ordered at the bar. Pizza and Chips. Turned up a while later c 30-40 minutes. Chips fine. Pizza base not cooked. On check in I’d asked about the pool to be told not open hours advertised. CO 2day early!
Arrived at the hotel to be informed the car park was 4 streets away in an open car park. Although it needed a fob to raise the barrier on entry you could just drive at the barrier to exit. As the car park was completely open this was in no way secure. On the subject of the fob, these had to be collected and returned to reception each time you returned with your car, which required driving to the hotel, parking on the street outside, collecting the fob, then drive to parking. Madness. Especially with the hotel advertised as having parking. The £25 parking fee was more expensive than some of the town car parks. Would question what I was paying for??? On to the room. That should never have been a room. A box room at the top of a flight of stairs. Badly fitted door so every person passing or using the stairs could be heard. As this was the main staircase didn’t exactly lead to a relaxing stay. Simple things like tv remote missing. No way of contacting front desk or reception. Resorted to ringing the hotel on mobile. Reception no answer. Walked down to reception. Staff just stood there oblivious to phone call. Asked about the remote. Told they’d check the spare stock and sort it. Nothing further heard on this. The looked to order room service, told to go to bar, fair enough, ordered at the bar. Pizza and Chips. Turned up a while later c 30-40 minutes. Chips fine. Pizza base not cooked. On check in I’d asked about the pool to be told not open hours advertised. CO 2day early!
4
Mark
Oct 24, 2025
·
Stayed 3 nights
Lovely and helpful customer facing staff. Breakfast service very slow. Pool was freezing. Car parking provided by hotel at a charge (£25/day), and offsite. We stayed 15 years ago and had left with a much better impression then. We wouldn’t look to return after this visit.
Lovely and helpful customer facing staff. Breakfast service very slow. Pool was freezing. Car parking provided by hotel at a charge (£25/day), and offsite. We stayed 15 years ago and had left with a much better impression then. We wouldn’t look to return after this visit.
4
John
Oct 6, 2025
·
Stayed 1 night
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
8
Mark
Feb 19, 2025
·
Stayed 2 nights
Good things -Clean and quiet hotel located in great central area overlooking the lake. -Room was lovely. -Great breakfast. Bad things - £25 per day for parking in their own car park 5min walk away feels like a rip off. -Over sensitive fire alarm system meaning 1 alarm going off per day of our stay. No real communication from staff, guests were keeping each other updated from the little bits we heard. -Pool was not warm. -Shower was awful. Couldn’t maintain an even temperature and had no overhead shower.
Good things -Clean and quiet hotel located in great central area overlooking the lake. -Room was lovely. -Great breakfast. Bad things - £25 per day for parking in their own car park 5min walk away feels like a rip off. -Over sensitive fire alarm system meaning 1 alarm going off per day of our stay. No real communication from staff, guests were keeping each other updated from the little bits we heard. -Pool was not warm. -Shower was awful. Couldn’t maintain an even temperature and had no overhead shower.
6
andrew
May 26, 2024
·
Stayed 2 nights
Breakfast was very average, hot food was tepid at best, sauna not working
Breakfast was very average, hot food was tepid at best, sauna not working
8
Anna
Apr 14, 2024
·
Stayed 2 nights
Lovely stay in this hotel. Very attentive and welcoming staff. Used the gym and pool - a shame that the sauna was out of use but both were clean and the staff very helpful. The only downsides were I think the room rate is a little steep considering the lack of choice on offer at the bar (£5.50 for a pint of generic IPA), and generally ever so slightly outdated decor, which feels like it’s from about 20 years ago. And £20 for parking on top must be a huge money-spinner. However, the location is central and superb, which I guess is what a lot of people are looking for.
Lovely stay in this hotel. Very attentive and welcoming staff. Used the gym and pool - a shame that the sauna was out of use but both were clean and the staff very helpful. The only downsides were I think the room rate is a little steep considering the lack of choice on offer at the bar (£5.50 for a pint of generic IPA), and generally ever so slightly outdated decor, which feels like it’s from about 20 years ago. And £20 for parking on top must be a huge money-spinner. However, the location is central and superb, which I guess is what a lot of people are looking for.
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AI-generated summary based on recent guest reviews
Cleanliness
Many describe clean rooms, but others mention mould, cobwebs, dirty linens, and debris on floors or window sills. Corridor carpets and some windows also need attention.
Related guest reviews
8
Magdalena
Oct 12, 2025
·
Stayed 2 nights
The hotel was clean and staff friendly. we enjoyed our stay.
The hotel was clean and staff friendly. we enjoyed our stay.
10
Kath
Aug 9, 2025
·
Stayed 2 nights
Lovely clean hotel. Staff very helpful and friendly.
Lovely clean hotel. Staff very helpful and friendly.
4
Anne-Marie
Jul 2, 2024
·
Stayed 1 night
Great location but the property is in need of a big refurb and deep clean. The rooms were ok and clean but the rest of the hotel was awful, especially considering the price they charge. We had breakfast with a window view overlooking the lake, lovely apart from the dirty windowsill full of dead flies. The window area was full of damp. The service was not great, no plates, warm orange juice. When you are paying nearly £300 b&b I expect a lot more. We won’t be staying again unfortunately.
Great location but the property is in need of a big refurb and deep clean. The rooms were ok and clean but the rest of the hotel was awful, especially considering the price they charge. We had breakfast with a window view overlooking the lake, lovely apart from the dirty windowsill full of dead flies. The window area was full of damp. The service was not great, no plates, warm orange juice. When you are paying nearly £300 b&b I expect a lot more. We won’t be staying again unfortunately.
6
Jaspreet
Aug 29, 2023
·
Stayed 1 night
Bathroom door did not shut at all. The door latch metal was bent and door would not shut. There was a full biscuit on the floor. Some skittles under the bed and hair on the bedding. Felt a bit gross thinking if they were even fresh. Otherwise the hotel is beautiful and location is perfect.
Bathroom door did not shut at all. The door latch metal was bent and door would not shut. There was a full biscuit on the floor. Some skittles under the bed and hair on the bedding. Felt a bit gross thinking if they were even fresh. Otherwise the hotel is beautiful and location is perfect.
4
John
Oct 6, 2025
·
Stayed 1 night
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
6
Yassar
Oct 24, 2024
·
Stayed 1 night
Access to facilities not explained on arrival. Room was to warm, cobwebs around lamp and lighting. Shower hose leaked. Fridge didn’t work so drinks were warm. Location was good.
Access to facilities not explained on arrival. Room was to warm, cobwebs around lamp and lighting. Shower hose leaked. Fridge didn’t work so drinks were warm. Location was good.
8
Robert
Aug 3, 2025
·
Stayed 2 nights
Our room was very good, clean and comfortable. The bed and pillows were way too soft, though - we were glad to get back home to our own bed. The staff were great - immediately fixing any problems we had. Nice pool and steam and sauna The food was excellent, but unfortunately we couldn't get butter with our breakfast - they only had vegetarian spread. The corridor carpets need replacing and we had to go past lots of service/cleaning trolleys permanently lining the corridors, which I don't know if that meets H&S standards, but they could have used one of the empty rooms to keep them in. Overall, we enjoyed the stay
Our room was very good, clean and comfortable. The bed and pillows were way too soft, though - we were glad to get back home to our own bed. The staff were great - immediately fixing any problems we had. Nice pool and steam and sauna The food was excellent, but unfortunately we couldn't get butter with our breakfast - they only had vegetarian spread. The corridor carpets need replacing and we had to go past lots of service/cleaning trolleys permanently lining the corridors, which I don't know if that meets H&S standards, but they could have used one of the empty rooms to keep them in. Overall, we enjoyed the stay
10
Andrew
Jul 7, 2024
·
Stayed 1 night
Lovely hotel, very clean and great location
Lovely hotel, very clean and great location
2
Mohammed
Aug 30, 2025
·
Stayed 1 night
Room had rats in the wall and kept me awake through the night as my wife was terrified . Also hair on the bed when we arrived and dirty sheets . Clearly their housekeeping is poor. Also no night manager or reception after 10 pm only nightporter was available who could not help with anything.
Room had rats in the wall and kept me awake through the night as my wife was terrified . Also hair on the bed when we arrived and dirty sheets . Clearly their housekeeping is poor. Also no night manager or reception after 10 pm only nightporter was available who could not help with anything.
6
Alan
Jul 1, 2024
·
Stayed 2 nights
At the Old England hotel the staff were overall good. I was disappointed in the room in that considering the amount charged it was a room in the far recesses of the hotel and involved a lot of going up and down stairs. This was a problem on leaving with our suitcases and for me as a pensioner there on my 70th birthday. We had paid more for a lake view but this was ruined by big blobs of bird poo ruining the view. Surely the cleaning staff could have informed the outside maintenance staff of this when preparing the room for us. Staff did get the poo removed once we had told them but we should not have had to do so. The poo looked as though it had been there a while ! Not impressed by the breakfast either so much so that we did not bother going after our first day. Hence my overall rating of average but it was average rather than poor due to staff making a good impression.
At the Old England hotel the staff were overall good. I was disappointed in the room in that considering the amount charged it was a room in the far recesses of the hotel and involved a lot of going up and down stairs. This was a problem on leaving with our suitcases and for me as a pensioner there on my 70th birthday. We had paid more for a lake view but this was ruined by big blobs of bird poo ruining the view. Surely the cleaning staff could have informed the outside maintenance staff of this when preparing the room for us. Staff did get the poo removed once we had told them but we should not have had to do so. The poo looked as though it had been there a while ! Not impressed by the breakfast either so much so that we did not bother going after our first day. Hence my overall rating of average but it was average rather than poor due to staff making a good impression.
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AI-generated summary based on recent guest reviews
Rooms
Lake-view rooms can be spacious and comfortable, but many feel dated with worn furniture, small or limited TVs, and soft or uneven mattresses; several note no air conditioning, temperature swings, noise, and maintenance issues with showers, doors, fridges or phones.
Related guest reviews
6
Andrew
Jul 15, 2025
·
Stayed 1 night
Location a big plus for this hotel. At over £200 per night it’s well overpriced for what it is. It has a spa and pool which was a big reason why we booked this vs other hotels but after booking got a mail about stay advising kids not allowed in pool after 5pm which was around when we arrived. Mailed hotel about this before arrival but no reply. Breakfast ok but not fantastic, service a little slow. No air con in room, tv not great and £25 for over night parking!
Location a big plus for this hotel. At over £200 per night it’s well overpriced for what it is. It has a spa and pool which was a big reason why we booked this vs other hotels but after booking got a mail about stay advising kids not allowed in pool after 5pm which was around when we arrived. Mailed hotel about this before arrival but no reply. Breakfast ok but not fantastic, service a little slow. No air con in room, tv not great and £25 for over night parking!
6
mark
Oct 26, 2025
·
Stayed 1 night
Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
8
Ralph
Oct 17, 2025
·
Stayed 2 nights
Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
6
Karen
Apr 20, 2025
·
Stayed 1 night
Stayed for 1 night in a room overlooking the lake … Beautiful view but the room was very tired and needs updating. ( see pictures ) Old furniture which is worn away - headboard worn away - window needs repairing. Word of warning parking is £25 !!!! Not a secure car park as barrier rises on exit so anyone could exit with your car … Breakfast was ok - not sure why some items on the menu are a £5 supplement … seems steep when you’re paying premium price already. Overall an OK Hotel - paying for the Hotel being in the middle of Bowness not the facilities as they need a refurb
Stayed for 1 night in a room overlooking the lake … Beautiful view but the room was very tired and needs updating. ( see pictures ) Old furniture which is worn away - headboard worn away - window needs repairing. Word of warning parking is £25 !!!! Not a secure car park as barrier rises on exit so anyone could exit with your car … Breakfast was ok - not sure why some items on the menu are a £5 supplement … seems steep when you’re paying premium price already. Overall an OK Hotel - paying for the Hotel being in the middle of Bowness not the facilities as they need a refurb
6
Roger
Feb 22, 2024
·
Stayed 1 night
Great view just very dated rooms
Great view just very dated rooms
6
James
Oct 10, 2024
·
Stayed 3 nights
Hotel was old fashioned which would be fine, however the room phone socket was broken, as was the bathroom door, which scraped the tiles and wouldnt close, the room service food took over an hour to arrive and then had missing items, which when offered replacements never arrived. The location is great but overall the hotel needs a major refurbishment and we wouldnt stay there again. Many other options that we would try first.
Hotel was old fashioned which would be fine, however the room phone socket was broken, as was the bathroom door, which scraped the tiles and wouldnt close, the room service food took over an hour to arrive and then had missing items, which when offered replacements never arrived. The location is great but overall the hotel needs a major refurbishment and we wouldnt stay there again. Many other options that we would try first.
4
Jennifer
Aug 27, 2025
·
Stayed 1 night
Room was old, dark and dated, view of a back alleyway. Very basic facilities, poor quality of breakfast and a rude member of staff. Not value for money at all.
Room was old, dark and dated, view of a back alleyway. Very basic facilities, poor quality of breakfast and a rude member of staff. Not value for money at all.
6
Robert
Nov 2, 2025
·
Stayed 2 nights
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
6
Alisha
May 13, 2024
·
Stayed 2 nights
Booked a deluxe room. The window was a velux window so despite being allocated a lake view, you can’t see this as the window is in the roof.. Thick layer of dust on top of the bed. No amenities other than shower gel in bathroom. Breakfast was rather chaotic. Have to wait for server to seat you at your table which took a while. We ordered drinks which never came. Telephone for room service/ reception didn’t work. As others have mentioned, you would assume that it would be documented that the car park is not actually on site, you have to park on double yellows outside the hotel, run in through the tourists to give your details and pay then drive off site to the car park. £20 a day for parking on top of paying for a deluxe room is poor in my opinion especially when said car park is just gravel. Wi-Fi poor. I think the above shouldn’t be overlooked just because of the location / view.
Booked a deluxe room. The window was a velux window so despite being allocated a lake view, you can’t see this as the window is in the roof.. Thick layer of dust on top of the bed. No amenities other than shower gel in bathroom. Breakfast was rather chaotic. Have to wait for server to seat you at your table which took a while. We ordered drinks which never came. Telephone for room service/ reception didn’t work. As others have mentioned, you would assume that it would be documented that the car park is not actually on site, you have to park on double yellows outside the hotel, run in through the tourists to give your details and pay then drive off site to the car park. £20 a day for parking on top of paying for a deluxe room is poor in my opinion especially when said car park is just gravel. Wi-Fi poor. I think the above shouldn’t be overlooked just because of the location / view.
8
Jacqueline
May 13, 2024
·
Stayed 1 night
Lovely location, nice big deluxe room but no air conditioning, fridge warm rather than cold. Bathroom lovely and staff were all very nice.
Lovely location, nice big deluxe room but no air conditioning, fridge warm rather than cold. Bathroom lovely and staff were all very nice.
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AI-generated summary based on recent guest reviews
Service
Service ranges from warm, helpful staff to slow or disorganised teams and occasional rudeness at reception. Some guests experienced booking errors, poor communication and waits for seating or responses.
Related guest reviews
8
vivien
Aug 22, 2025
·
Stayed 1 night
We had a nice room with a great view on the 2nd floor in the main part of the building. We requested a room change as the extention to the hotel has no lift & we were originally given a room on the lower ground floor. The change was made possible by Aura on reception who was very helpful. The room has a lovely bathroom, comfy bed, iron/ironing board & a fan in the bedroom, there is no air-conditioning or fridge in the room. Unfortunately we found breakfast lacking, the service was good but the continental choice was limited & the cooked breakfast/drinks were lukewarm & average at best. Overall we had a nice stay the hotel is clean with friendly helpful staff but the hotel looks tired & would benefit from replacement carpet's & terrace furniture.
We had a nice room with a great view on the 2nd floor in the main part of the building. We requested a room change as the extention to the hotel has no lift & we were originally given a room on the lower ground floor. The change was made possible by Aura on reception who was very helpful. The room has a lovely bathroom, comfy bed, iron/ironing board & a fan in the bedroom, there is no air-conditioning or fridge in the room. Unfortunately we found breakfast lacking, the service was good but the continental choice was limited & the cooked breakfast/drinks were lukewarm & average at best. Overall we had a nice stay the hotel is clean with friendly helpful staff but the hotel looks tired & would benefit from replacement carpet's & terrace furniture.
4
David
Jun 3, 2025
·
Stayed 2 nights
The room was spacious and clean, it was way too hot-the noise from the kitchen below was unbearable, constant droning from there and deliveries start at 6am, 2 nights without sleep isnt good. First day breakfast was incorrect and inedible, second day despite asking twice we we didnt even get breakfast - a pot of tea turned up made with cold water, how can you get it so wrong?? The reception staff were very professional, kitchen and waiting on staff were untrained, impolite and looked lost. One guy with short grey hair and glasses deserves credit as he was the only one who looked like he wanted to work there. Avoid at all costs.
The room was spacious and clean, it was way too hot-the noise from the kitchen below was unbearable, constant droning from there and deliveries start at 6am, 2 nights without sleep isnt good. First day breakfast was incorrect and inedible, second day despite asking twice we we didnt even get breakfast - a pot of tea turned up made with cold water, how can you get it so wrong?? The reception staff were very professional, kitchen and waiting on staff were untrained, impolite and looked lost. One guy with short grey hair and glasses deserves credit as he was the only one who looked like he wanted to work there. Avoid at all costs.
6
Sharon
Oct 30, 2025
·
Stayed 1 night
Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
2
Daniel
Jan 6, 2025
·
Stayed 1 night
Very disappointed with service. We arrived 1.30pm but told couldn’t get into our until after 4. Fine, but they made us check in then and pay for parking. When paying for parking, we were asked if cash or card. We paid by card to then be interrupted by another woman on reception saying it needed to be by card. Told her we’ll pay by cash as per the initial question. We came back at 4.10pm and there was a huge queue. The receptionist took way too long to check people in. By 4.30 we were in our room and changed quickly to use spa facilities. We went down to spa reception and were told that the pool was at maximum and we couldn’t go in. No mention of this at all when checking in upstairs. We were told we could wait or go back to room and they would call. We said absolutely not as others were coming in wanting to use facilities as well. All the time, all they did was check a monitor. We waited 10 mins for someone to come out and the lady on reception was going to allow others in before us, so we had to step in. When we eventually got into pool, we counted and there were less than 10 in the whole spa facilities. The pool was freezing cold, sauna not hot at all, steam room took ages to put any steam out, and the shower wasn’t working. Complete waste of money. On top of this, the staff were extremely rude. From reception, to spa to the woman serving us breakfast in the morning. All extremely miserable and made you feel like every request was a chore to them. Extremely disappointed
Very disappointed with service. We arrived 1.30pm but told couldn’t get into our until after 4. Fine, but they made us check in then and pay for parking. When paying for parking, we were asked if cash or card. We paid by card to then be interrupted by another woman on reception saying it needed to be by card. Told her we’ll pay by cash as per the initial question. We came back at 4.10pm and there was a huge queue. The receptionist took way too long to check people in. By 4.30 we were in our room and changed quickly to use spa facilities. We went down to spa reception and were told that the pool was at maximum and we couldn’t go in. No mention of this at all when checking in upstairs. We were told we could wait or go back to room and they would call. We said absolutely not as others were coming in wanting to use facilities as well. All the time, all they did was check a monitor. We waited 10 mins for someone to come out and the lady on reception was going to allow others in before us, so we had to step in. When we eventually got into pool, we counted and there were less than 10 in the whole spa facilities. The pool was freezing cold, sauna not hot at all, steam room took ages to put any steam out, and the shower wasn’t working. Complete waste of money. On top of this, the staff were extremely rude. From reception, to spa to the woman serving us breakfast in the morning. All extremely miserable and made you feel like every request was a chore to them. Extremely disappointed
8
Helen
Oct 17, 2025
·
Stayed 1 night
I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
6
Salime
May 11, 2023
·
Stayed 3 nights
In my opinion, the hotel has beautiful landscapes, excellent location, and the swimming pool was perfect. However, the reception staff was extremely rude to us, I arrived to the Hotel to ask for information about the parking (because you have to pay £20 per night), in front of me there was a lovely British couple, and the receptionist was giving them all the information needed in a very nice way when my turn came, he changed his mood and treated me in a very different way (for the record, I'm a mexican girl). A few hours later, my husband asked him for some information about the restaurant and his answer was not the proper answer from a receptionist, he was very rude. I also saw that an indian woman asked him something, and she got upset at the way he replied to her. It seems this receptionist was only gentle to the British people and he was not happy to attend people from other parts of the world, also, it is clear that he is not even a British man. To be honest, I don't think I will come back to this hotel.
In my opinion, the hotel has beautiful landscapes, excellent location, and the swimming pool was perfect. However, the reception staff was extremely rude to us, I arrived to the Hotel to ask for information about the parking (because you have to pay £20 per night), in front of me there was a lovely British couple, and the receptionist was giving them all the information needed in a very nice way when my turn came, he changed his mood and treated me in a very different way (for the record, I'm a mexican girl). A few hours later, my husband asked him for some information about the restaurant and his answer was not the proper answer from a receptionist, he was very rude. I also saw that an indian woman asked him something, and she got upset at the way he replied to her. It seems this receptionist was only gentle to the British people and he was not happy to attend people from other parts of the world, also, it is clear that he is not even a British man. To be honest, I don't think I will come back to this hotel.
4
Michael
Jun 9, 2025
·
Stayed 2 nights
Treated like cr@p at check in by a very rude member of staff, and not much better in the morning at breakfast. Would not stay here again.
Treated like cr@p at check in by a very rude member of staff, and not much better in the morning at breakfast. Would not stay here again.
10
Patricia
Aug 24, 2025
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Stayed 1 night
Beautiful and amazing hotel. Exemplary staff.
Beautiful and amazing hotel. Exemplary staff.
6
Robert
Nov 2, 2025
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Stayed 2 nights
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
10
Howard
Mar 23, 2025
·
Stayed 2 nights
Service was excellent. Staff on reception was beyond helpful, food was astonishing having breakfast, afternoon tea and an evening meal in the hotel restaurant and all the food was the highest quality with fantastic hosts and waiting staff. Rooms were very clean and comfortable. Beautiful views from the room, the lounge, the restaurant and the outdoor seating areas overlooking the lake. Overall a breathtaking area with the hotel complimenting the area incredibly well. Spa treatments to top off the weekend away. Couldn’t recommend enough.
Service was excellent. Staff on reception was beyond helpful, food was astonishing having breakfast, afternoon tea and an evening meal in the hotel restaurant and all the food was the highest quality with fantastic hosts and waiting staff. Rooms were very clean and comfortable. Beautiful views from the room, the lounge, the restaurant and the outdoor seating areas overlooking the lake. Overall a breathtaking area with the hotel complimenting the area incredibly well. Spa treatments to top off the weekend away. Couldn’t recommend enough.
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AI-generated summary based on recent guest reviews
Location
Outstanding lakeside position in central Bowness with easy access to boats, restaurants and shops, plus beautiful views. A few mention late-night street noise in some rooms.
Related guest reviews
10
Liane
Jul 27, 2025
·
Stayed 1 night
This is a lovely hotel in a great location. My room was gorgeous and had the best nights sleep I’ve had in years, as the room is sound proofed. The staff are really friendly and helpful. Just a few things to be aware of. This hotel is quite expensive to book, and it’s a little cheeky they charge an Additional cost for parking, £25 for the night. It does not have aircon so is quite warm. The food and drink are overpriced. (Recommend going elsewhere) However, it is a lovely hotel and you can’t beat the location
This is a lovely hotel in a great location. My room was gorgeous and had the best nights sleep I’ve had in years, as the room is sound proofed. The staff are really friendly and helpful. Just a few things to be aware of. This hotel is quite expensive to book, and it’s a little cheeky they charge an Additional cost for parking, £25 for the night. It does not have aircon so is quite warm. The food and drink are overpriced. (Recommend going elsewhere) However, it is a lovely hotel and you can’t beat the location
10
Michelle
Dec 31, 2024
·
Stayed 2 nights
The hotel is situated perfectly to walk around Bowness. It was really clean and our room whilst elements are older / a bit dated, looked like had not long been redecorated so felt lovely. Breakfast was brought to your table, with a view of the lakes. Can’t fault it. Would go again.
The hotel is situated perfectly to walk around Bowness. It was really clean and our room whilst elements are older / a bit dated, looked like had not long been redecorated so felt lovely. Breakfast was brought to your table, with a view of the lakes. Can’t fault it. Would go again.
10
Samantha
Feb 3, 2023
·
Stayed 1 night
We had a lovely stay at the hotel. Our room had a beautiful view over the lake, really good sized room. The bed was so comfy we had the best night sleep we’d had in ages! All staff we came into contact with were really friendly despite how busy they were. Perfect place as just a walking distance to all the attractions at Windermere. Great stay. Would definitely recommend.
We had a lovely stay at the hotel. Our room had a beautiful view over the lake, really good sized room. The bed was so comfy we had the best night sleep we’d had in ages! All staff we came into contact with were really friendly despite how busy they were. Perfect place as just a walking distance to all the attractions at Windermere. Great stay. Would definitely recommend.
10
Karolina
Sep 1, 2025
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Stayed 1 night
Lovely stay . The location is beautiful overlooking the lake. The room was big and nice although quite dark as the window was quite small . Spa good but not much choice only 2 steam rooms and swimming pool. Nice seating on the balcony from spa. Breakfast was good although the portion was quite small . That is my husband opinion 😄. The only thing I didn't like was to pay £25 for parking. I think it is quite a lots a specially that the hotel is not cheap . So when you spend £200 for room you not expecting this .
Lovely stay . The location is beautiful overlooking the lake. The room was big and nice although quite dark as the window was quite small . Spa good but not much choice only 2 steam rooms and swimming pool. Nice seating on the balcony from spa. Breakfast was good although the portion was quite small . That is my husband opinion 😄. The only thing I didn't like was to pay £25 for parking. I think it is quite a lots a specially that the hotel is not cheap . So when you spend £200 for room you not expecting this .
10
Barbara
Apr 27, 2024
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Stayed 1 night
Turned up, welcoming staff. Lovely big room and the most comfortable bed with excellent quality bedding. An amazing position on the edge of Windermere. Walking distance to shops, pubs, restaurants and access to boat rides on the lake. The hotel was full of character a real gem.
Turned up, welcoming staff. Lovely big room and the most comfortable bed with excellent quality bedding. An amazing position on the edge of Windermere. Walking distance to shops, pubs, restaurants and access to boat rides on the lake. The hotel was full of character a real gem.
8
Chris
Jul 15, 2025
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Stayed 7 nights
The hotel's location is superb - with a great view over Windermere and within walking distance of restaurants, pubs and tings to do. While in need of investment, the room we had was clean and in good condition and the restaurant was too. The swimming pool and leisure facilities were very good. Some staff were excellent and very friendly but a few were less so/
The hotel's location is superb - with a great view over Windermere and within walking distance of restaurants, pubs and tings to do. While in need of investment, the room we had was clean and in good condition and the restaurant was too. The swimming pool and leisure facilities were very good. Some staff were excellent and very friendly but a few were less so/
8
Tom
Jul 28, 2025
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Stayed 1 night
The family room was good and the kids loved the bunk beds. But the room was at the front of the property and so was pretty noisy even on a Sunday. Breakfast in the morning was tasty with a good view over the lake. We didn't park in the hotel car park but on Glebe Road which was a fifth of the price.
The family room was good and the kids loved the bunk beds. But the room was at the front of the property and so was pretty noisy even on a Sunday. Breakfast in the morning was tasty with a good view over the lake. We didn't park in the hotel car park but on Glebe Road which was a fifth of the price.
8
caroline
Jul 30, 2025
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Stayed 1 night
Easy acess to Bowness, lots of restaurants nearby.
Easy acess to Bowness, lots of restaurants nearby.
8
Barry
Aug 30, 2025
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Stayed 2 nights
The hotel is a lovely hotel in fantastic settings on the edge of Lake Windermere, and the staff were helpful friendly and accommodating. Small gripe is they advertise the hotel as having parking which is always a plus in the Lakes, but they don’t tell you it’s at £25 per night which I thought was a little over priced given what you pay to stay at the hotel. Also be aware of the drinks in the bar as they are well overpriced compared to most places and bars outside the hotel.
The hotel is a lovely hotel in fantastic settings on the edge of Lake Windermere, and the staff were helpful friendly and accommodating. Small gripe is they advertise the hotel as having parking which is always a plus in the Lakes, but they don’t tell you it’s at £25 per night which I thought was a little over priced given what you pay to stay at the hotel. Also be aware of the drinks in the bar as they are well overpriced compared to most places and bars outside the hotel.
10
Colette
Jul 6, 2025
·
Stayed 1 night
Great location. Car parking available. Helpful staff.room quiet and good facilities .
Great location. Car parking available. Helpful staff.room quiet and good facilities .
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AI-generated summary based on recent guest reviews
Dining
Breakfast quality and service are inconsistent, with queues, delays, lukewarm food and weak coffee noted, though some meals are enjoyed. Dinner can be good, but menus can feel limited and drinks or certain dishes carry supplements or high prices.
Related guest reviews
10
Liane
Jul 27, 2025
·
Stayed 1 night
This is a lovely hotel in a great location. My room was gorgeous and had the best nights sleep I’ve had in years, as the room is sound proofed. The staff are really friendly and helpful. Just a few things to be aware of. This hotel is quite expensive to book, and it’s a little cheeky they charge an Additional cost for parking, £25 for the night. It does not have aircon so is quite warm. The food and drink are overpriced. (Recommend going elsewhere) However, it is a lovely hotel and you can’t beat the location
This is a lovely hotel in a great location. My room was gorgeous and had the best nights sleep I’ve had in years, as the room is sound proofed. The staff are really friendly and helpful. Just a few things to be aware of. This hotel is quite expensive to book, and it’s a little cheeky they charge an Additional cost for parking, £25 for the night. It does not have aircon so is quite warm. The food and drink are overpriced. (Recommend going elsewhere) However, it is a lovely hotel and you can’t beat the location
8
Helen
Oct 17, 2025
·
Stayed 1 night
I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
8
Toby
May 30, 2024
·
Stayed 2 nights
Amazing hotel in a stunning location. Breakfast service was a bit hit and miss with toast and coffees arriving after we had finished eating (25mins after ordered) on the first day all the food was tepid, the pool was excellent for the kids, shame the sauna was not working. Views were stunning, bar staff and porters fantastic, 1 or two maintenance issues but other that that great. Avoid ordering wine in the hotel at £12 - £15 per glass its extremely overpriced.
Amazing hotel in a stunning location. Breakfast service was a bit hit and miss with toast and coffees arriving after we had finished eating (25mins after ordered) on the first day all the food was tepid, the pool was excellent for the kids, shame the sauna was not working. Views were stunning, bar staff and porters fantastic, 1 or two maintenance issues but other that that great. Avoid ordering wine in the hotel at £12 - £15 per glass its extremely overpriced.
4
John
Oct 6, 2025
·
Stayed 1 night
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
8
Robert
Aug 3, 2025
·
Stayed 2 nights
Our room was very good, clean and comfortable. The bed and pillows were way too soft, though - we were glad to get back home to our own bed. The staff were great - immediately fixing any problems we had. Nice pool and steam and sauna The food was excellent, but unfortunately we couldn't get butter with our breakfast - they only had vegetarian spread. The corridor carpets need replacing and we had to go past lots of service/cleaning trolleys permanently lining the corridors, which I don't know if that meets H&S standards, but they could have used one of the empty rooms to keep them in. Overall, we enjoyed the stay
Our room was very good, clean and comfortable. The bed and pillows were way too soft, though - we were glad to get back home to our own bed. The staff were great - immediately fixing any problems we had. Nice pool and steam and sauna The food was excellent, but unfortunately we couldn't get butter with our breakfast - they only had vegetarian spread. The corridor carpets need replacing and we had to go past lots of service/cleaning trolleys permanently lining the corridors, which I don't know if that meets H&S standards, but they could have used one of the empty rooms to keep them in. Overall, we enjoyed the stay
8
Mary
Oct 29, 2025
·
Stayed 1 night
The breakfast was good but the coffee weak and cold. Lake view was lovely.
The breakfast was good but the coffee weak and cold. Lake view was lovely.
10
Susan
Feb 10, 2025
·
Stayed 1 night
Great stay although drinks pricey in the bar ,great breakfast very efficient staff
Great stay although drinks pricey in the bar ,great breakfast very efficient staff
6
Timothy
Jun 22, 2025
·
Stayed 1 night
I have been here before and although the prices increase the.hotel is getting tired. Sandra and the other lady on reception like before were exceptional but its a shame the bar staff and restaurant are not so good. The views make this hotel but its dated and the windows need cleaning. Breakfast took over 15 minutes to be shown to our seat and the fruit and pastries were empty and no glasses with very little juice. Breakfast was delivered ok but not the best. I dont like giving bad reviews but value for money it rates a 4/10. Also £25 to park which is overpwiced as well.
I have been here before and although the prices increase the.hotel is getting tired. Sandra and the other lady on reception like before were exceptional but its a shame the bar staff and restaurant are not so good. The views make this hotel but its dated and the windows need cleaning. Breakfast took over 15 minutes to be shown to our seat and the fruit and pastries were empty and no glasses with very little juice. Breakfast was delivered ok but not the best. I dont like giving bad reviews but value for money it rates a 4/10. Also £25 to park which is overpwiced as well.
8
Bryn
Oct 5, 2024
·
Stayed 1 night
Location excellent, restaurant service very slow, food average.
Location excellent, restaurant service very slow, food average.
6
Robert
Nov 2, 2025
·
Stayed 2 nights
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
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AI-generated summary based on recent guest reviews
8
Andrea
last week
·
Stayed 1 night
Hotel and location lovely. We were just slightly disappointed in the spa, after a long day walking we were looking forward to relaxing in the spa with a jacuzzi/ hot tub but there was only a pool.
Hotel and location lovely. We were just slightly disappointed in the spa, after a long day walking we were looking forward to relaxing in the spa with a jacuzzi/ hot tub but there was only a pool.
8
Lorraine
2 weeks ago
·
Stayed 1 night
Room was spotless and spacious. Large group in at breakfast time but staff coped very well. No towels in Spa so had to get some from room. Parking is overpriced considering room costs, only negative for us. Have been a few times now, and will return.
Room was spotless and spacious. Large group in at breakfast time but staff coped very well. No towels in Spa so had to get some from room. Parking is overpriced considering room costs, only negative for us. Have been a few times now, and will return.
6
Kay
2 weeks ago
·
Stayed 1 night
Really noisy until midnight - our room overlooked the pub next door, not great for a peaceful sleep! Same with noise from corridors. Room was too warm but couldn't open window due to noise. Breakfast OK but nothing special! Had to wait a while for coffee, toast, clean plates, food etc.
Really noisy until midnight - our room overlooked the pub next door, not great for a peaceful sleep! Same with noise from corridors. Room was too warm but couldn't open window due to noise. Breakfast OK but nothing special! Had to wait a while for coffee, toast, clean plates, food etc.
8
Chris
4 weeks ago
·
Stayed 1 night
Staff were amazing, hotel was very old though. Just the 1 small lift. Gutters were overflowing when it rained. But location is class. Car parking is a massive issue however that’s not really the hotel fault but Just one to be aware of, although the hotels answer to the parking issue is to charge you £25 to use their car park but even that gets full by 1100. So plan ahead for parking. Breakfast is nice. Overall a good stay with amazing staff but just a very aging hotel with signs money has dried up.
Staff were amazing, hotel was very old though. Just the 1 small lift. Gutters were overflowing when it rained. But location is class. Car parking is a massive issue however that’s not really the hotel fault but Just one to be aware of, although the hotels answer to the parking issue is to charge you £25 to use their car park but even that gets full by 1100. So plan ahead for parking. Breakfast is nice. Overall a good stay with amazing staff but just a very aging hotel with signs money has dried up.
8
Suzanne
Sep 12, 2026
·
Stayed 3 nights
The location of the hotel is excellent with stunning views. Hotel needs a little bit of work here and there. Cleanliness is acceptable. Staff friendly.
The location of the hotel is excellent with stunning views. Hotel needs a little bit of work here and there. Cleanliness is acceptable. Staff friendly.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Macdonald Old England Hotel & Spa
Is parking available at the property?
Self parking is available on-site for a fee of GBP 25.00 per day. Reservations are not required, but the parking is limited.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 8 AM to 10 AM for a fee of approximately GBP 18.00 per person.
Does the property allow pets?
Pets are not allowed at the property. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Guests can inquire about specific accessibility options upon arrival.
What is the location of the property in relation to key landmarks?
The hotel is located on a lake, just steps from Lake Windermere and Bowness Pier. It is approximately 0.2 miles from Old Laundry Theatre and 13.8 miles from Ullswater. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. The pool is accessible from 7:00 AM to 6:30 PM.
What are the policies for guests staying with children?
Children 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding, up to a maximum of two children.
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Instant AI responses are based on hotel information
Considering this hotel for your Bowness-on-Windermere trip?
What do room rates usually cost at Macdonald Old England Hotel & Spa in Bowness-on-Windermere?
Over the next 60–90 days, room rates at Macdonald Old England Hotel & Spa in Bowness-on-Windermere typically land around $160 a night for two guests, ranging from $134 to $345 on peak dates.
When is the quietest time to visit Macdonald Old England Hotel & Spa in Bowness-on-Windermere?
The quietest month at Macdonald Old England Hotel & Spa in Bowness-on-Windermere is July; demand drops sharply after July, while January is the busiest month for visitor numbers.
What nearby attractions make Macdonald Old England Hotel & Spa in Bowness-on-Windermere a good base for exploring the area?
Set in Cumbria, Macdonald Old England Hotel & Spa in Bowness-on-Windermere sits minutes from Lake Windermere, Bowness Pier and the World of Beatrix Potter, making it well placed for couples and families who want lakeside walks and family-friendly sights.
Which month is cheapest to stay at Macdonald Old England Hotel & Spa in Bowness-on-Windermere?
November is the cheapest month to stay at Macdonald Old England Hotel & Spa in Bowness-on-Windermere, averaging $203 a night; August is the priciest month, averaging $308. November’s lower rates coincide with the shoulder season, though July is the quietest month for crowds.
How do Macdonald Old England Hotel & Spa's prices compare with other hotels in Bowness-on-Windermere?
Macdonald Old England Hotel & Spa in Bowness-on-Windermere is pricier than local competitors—its typical median is $244 a night versus about $205 for nearby hotels, and it is not cheaper than any of the 11 comparable hotels in the area.
How does the nightly price at Macdonald Old England Hotel & Spa in Bowness-on-Windermere compare to recent weeks?
The current price at Macdonald Old England Hotel & Spa in Bowness-on-Windermere is $202 per night for 2 guests, which is low for this hotel: about 25% below its $266 average over the last 60 days. Most nights over that period fell between $195 and $403.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 259.2834051942444USD
- 2026-10-20: 226.88424878768922USD
- 2026-10-21: 219.0924213684082USD
- 2026-10-22: 176.2373962765503USD
- 2026-10-23: 130.75839262298584USD
- 2026-10-24: 286.9995451794434USD
- 2026-10-25: 193.2241714768982USD
- 2026-10-26: 238.96297413940428USD
- 2026-10-27: 288.68811016662596USD
- 2026-10-28: 243.89409818572997USD
- 2026-10-29: 246.90462955856322USD
- 2026-10-30: 246.83760124282836USD
- 2026-10-31: 283.5076613571167USD
- 2026-11-01: 156.74782490936278USD
- 2026-11-02: 158.7126116999817USD
- 2026-11-03: 159.21156979660034USD
- 2026-11-04: 159.21156979660034USD
- 2026-11-05: 160.71238692855835USD
- 2026-11-06: 181.68640406158445USD
- 2026-11-07: 343.78182USD
- 2026-11-08: 165.64865381240844USD
- 2026-11-09: 126.16142444480896USD
- 2026-11-10: 187.2541085366821USD
- 2026-11-11: 178.67110699264526USD
- 2026-11-12: 177.68801931427USD
- 2026-11-13: 192.26170657699583USD
- 2026-11-14: 330.5810475USD
- 2026-11-15: 159.21156979660034USD
- 2026-11-16: 159.21156979660034USD
- 2026-11-17: 157.61634731048582USD
- 2026-11-18: 158.7126116999817USD
- 2026-11-19: 162.70093362854004USD
- 2026-11-20: 105.9006760194397USD
- 2026-11-21: 287.5262574559021USD
- 2026-11-22: 158.21005361709595USD
- 2026-11-23: 158.06984272338866USD
- 2026-11-24: 158.7126116999817USD
- 2026-11-25: 157.72395261428832USD
- 2026-11-26: 158.7126116999817USD
- 2026-11-27: 171.22979823623658USD
- 2026-11-28: 230.3194585404968USD
- 2026-11-29: 159.21156979660034USD
- 2026-11-30: 159.21156979660034USD
- 2026-12-01: 158.05269993164063USD
- 2026-12-02: 158.7126116999817USD
- 2026-12-03: 158.7126116999817USD
- 2026-12-04: 174.2343639175415USD
- 2026-12-05: 291.4121683465576USD
- 2026-12-06: 184.78036940185547USD
- 2026-12-07: 162.70093362854004USD
- 2026-12-08: 159.21156979660034USD
- 2026-12-09: 157.91939758300782USD
- 2026-12-10: 159.21156979660034USD
- 2026-12-11: 169.2267658772278USD
- 2026-12-12: 202.64027841430664USD
- 2026-12-13: 158.7126116999817USD
- 2026-12-14: 159.21156979660034USD
- 2026-12-15: 159.7012536428833USD
- 2026-12-16: 159.21156979660034USD
- 2026-12-17: 158.05269993164063USD
- 2026-12-18: 168.70025931427003USD
- 2026-12-19: 200.2738702986145USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 6:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 18.00 per person
- Secured self parking fee: GBP 25.00 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Packed Lunches
Breakfast in the Room
Allergy-Free Room Available
Family Room
Snack Bar/Deli
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi