SureStay Plus by Best Western Covington
US$86
/ night
Avg. for November
Prices for SureStay Plus by Best Western Covington
Select dates to see prices and availability
US$86
/ night
Avg. for November
Monthly average prices
Nightly prices at SureStay Plus by Best Western Covington average US$79 in the cheapest month (June) and US$97 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$84 |
| February | US$97 |
| March | US$92 |
| April | US$97 |
| May | US$97 |
| June | US$79 |
| July | US$82 |
| August | US$90 |
| September | US$88 |
| October | US$87 |
| November | US$86 |
| December | US$79 |
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Nov · US$86
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D
Most expensive: April (~US$97)
Cheapest: June (~US$79)
About this property
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 73 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Covington, SureStay Plus by Best Western Covington is within a 5-minute drive of Avala Hospital and Lakeview Regional Medical Center. This hotel is 3.2 mi (5.2 km) from Bogue Falaya Park and 3.6 mi (5.8 km) from H.J. Smith & Sons General Store and Museum.
What's nearby
Avala Hospital(2.5 Miles)
Lakeview Regional Medical Center(2.6 Miles)
Bogue Falaya Park(3.2 Miles)
H.J. Smith & Sons General Store and Museum(3.6 Miles)
Covington Trailhead(3.8 Miles)
Pinnacle Medical Network(4 Miles)
Ochsner Health Center For Children - Covington(4.5 Miles)
Children's Museum of St. Tammany(4.5 Miles)
Abita Brewing Company(4.9 Miles)
Lake Pontchartrain Causeway(5.3 Miles)
Lake Pontchartrain(6 Miles)
Jean Baptiste Lang Creole House Museum(6.1 Miles)
Egan Health Care-North Shore(6.2 Miles)
Mandeville Trailhead(6.2 Miles)
Fairview-Riverside State Park(6.4 Miles)
The preferred airport for SureStay Plus by Best Western Covington is Louis Armstrong New Orleans Intl. Airport (MSY)(38.7 Miles)
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Location
625 North Highway 190, Covington, Louisiana, United States of America
Avala Hospital (2.5 Miles)
Lakeview Regional Medical Center (2.6 Miles)
Bogue Falaya Park (3.2 Miles)
H.J. Smith & Sons General Store and Museum (3.6 Miles)
Covington Trailhead (3.8 Miles)
Pinnacle Medical Network (4 Miles)
Room options
4
Standard Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave (1St Floor)
Room details
2 Large Double Beds
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Standard Room, 1 Queen Bed, Jetted Tub (2Nd Floor)
Room details
1 Large Double Bed
Sleeps 2
250 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds, Refrigerator & Microwave (2Nd Floor)
Room details
2 Large Double Beds
Sleeps 4
249 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 Queen Bed, Kitchenette (2Nd Floor;Living Room)
Room details
1 Large Double Bed
Sleeps 2
250 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Standard Room, 1 King Bed, Refrigerator & Microwave (1St Floor)
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Standard Room, 1 Queen Bed, Refrigerator & Microwave (2Nd Floor)
Room details
1 Large Double Bed
Sleeps 2
250 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of SureStay Plus by Best Western Covington
7
Good
Based on 1,000 verified reviews
Who stays here?
Business
23%
Couple
22%
Family
37%
Group
6%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Reviews for SureStay Plus by Best Western Covington describe a budget-friendly stay with very mixed experiences, highlighting friendly front desk staff but frequent complaints about dirty rooms, musty odors, mold, and maintenance issues that affect comfort and confidence.
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What guests think
Reviews for SureStay Plus by Best Western Covington describe a budget-friendly stay with very mixed experiences, highlighting friendly front desk staff but frequent complaints about dirty rooms, musty odors, mold, and maintenance issues that affect comfort and confidence.
Rooms are commonly described as dated, with uncomfortable or squeaky mattresses and noticeable noise from thin walls or nearby traffic. Breakfast feedback varies widely, with several reports of limited options or poor quality and some noting a decent meal. Facilities draw uneven remarks, including a generally useful pool alongside occasional outages like broken ice machines. The location is convenient to highways and dining, suiting short, no frills stays.
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AI-generated summary based on recent guest reviews
Facilities
Amenities feedback is uneven: the pool condition varies by stay, and some guests encountered broken equipment like ice machines or a printer. Few other standout facilities are noted.
Related guest reviews
8
Steve
24 Nov 2023
·
Stayed 1 night
EVERYTHING FOR THE MOST PART WAS GOOD . WOULD RETURN AS LONG AS THEY FIX ICE MACHINE AND MAKE SURE THERE IS A REMOTE FOR TV
EVERYTHING FOR THE MOST PART WAS GOOD . WOULD RETURN AS LONG AS THEY FIX ICE MACHINE AND MAKE SURE THERE IS A REMOTE FOR TV
2
Alexis
27 Oct 2024
·
Stayed 2 nights
Do not stay here. The bathtub was filthy (we never used it), the breakfast was terrible, and the smoke alarm kept going off in the middle of the night both nights. Pool area was also filthy and the housekeeper’s kids were running around on bikes being disruptive and trying to get people to let them in so they could bike there. The beds were fine but that was it. It was just not at all a clean or kept up place. Won’t ever be back.
Do not stay here. The bathtub was filthy (we never used it), the breakfast was terrible, and the smoke alarm kept going off in the middle of the night both nights. Pool area was also filthy and the housekeeper’s kids were running around on bikes being disruptive and trying to get people to let them in so they could bike there. The beds were fine but that was it. It was just not at all a clean or kept up place. Won’t ever be back.
4
Kaile
13 May 2025
·
Stayed 3 nights
The bathtub was so slow to drain that it was like a shower/ bath combo. Random people knocking on my door at 1am. Free breakfast was not even worth being free. Bed was not comfortable. No smart tv. No business center as advertised. Front desk employees were friendly, and it is pet friendly.
The bathtub was so slow to drain that it was like a shower/ bath combo. Random people knocking on my door at 1am. Free breakfast was not even worth being free. Bed was not comfortable. No smart tv. No business center as advertised. Front desk employees were friendly, and it is pet friendly.
8
Kimberly
30 Aug 2024
·
Stayed 2 nights
Very clean ,Great hot or cold breakfast and drinks and snacks, Good Coffee and Organic Geen Tea ,Also have Lipton Tea at Coffee Station, Great water pressure for showering or tub bath, pet friendly, Non smoking in rooms,Very Large pool that closes at 10pm, Nice gym to work out in , Tv,small fridge, and microwave in your room ,nice Tv multiple channels ,Adjustable A/C and heating, Very friendly & helpful staff ! Had fun ,slept good ,Smells fresh,No carpet on floors great ! Negative thing No free def caf Coffee or Tea at the station !
Very clean ,Great hot or cold breakfast and drinks and snacks, Good Coffee and Organic Geen Tea ,Also have Lipton Tea at Coffee Station, Great water pressure for showering or tub bath, pet friendly, Non smoking in rooms,Very Large pool that closes at 10pm, Nice gym to work out in , Tv,small fridge, and microwave in your room ,nice Tv multiple channels ,Adjustable A/C and heating, Very friendly & helpful staff ! Had fun ,slept good ,Smells fresh,No carpet on floors great ! Negative thing No free def caf Coffee or Tea at the station !
10
Stacey
24 Jul 2025
·
Stayed 1 night
Staff was very friendly and accommodating pool was always clean Room was clean and bed was comfortable. Only complaint was the pool furniture was all defrosted so there was tables but none of the lounge chairs or chairs were available to enjoy being around the pool
Staff was very friendly and accommodating pool was always clean Room was clean and bed was comfortable. Only complaint was the pool furniture was all defrosted so there was tables but none of the lounge chairs or chairs were available to enjoy being around the pool
8
Lisa
4 Jan 2023
·
Stayed 4 nights
A really nice place to stay especially with a pet. However, breakfast was always the same. Bread was stale for toast. Some of the staff was friendly and helpful and then others were not. Nice location.
A really nice place to stay especially with a pet. However, breakfast was always the same. Bread was stale for toast. Some of the staff was friendly and helpful and then others were not. Nice location.
8
DEAN
30 Sept 2025
·
Stayed 1 night
We had to switch rooms because the sanitizer was overwhelming. Good workspace, The printer didn't work. Breakfast had limited choices.
We had to switch rooms because the sanitizer was overwhelming. Good workspace, The printer didn't work. Breakfast had limited choices.
10
Madison
31 Oct 2023
·
Stayed 2 nights
Very clean rooms with amazing ac units, vending machines with several options (accepting card or cash), well stocked and wonderful staff as well. Only downfall was other guests outside in the parking lot being a little loud but nothing extreme. Highly recommend and will definitely be coming back to this location!
Very clean rooms with amazing ac units, vending machines with several options (accepting card or cash), well stocked and wonderful staff as well. Only downfall was other guests outside in the parking lot being a little loud but nothing extreme. Highly recommend and will definitely be coming back to this location!
8
Melissa
25 Mar 2023
·
Stayed 1 night
Loved the whirlpool , plenty of room in the room, quite place. Only dislike was the bed was not comfy and loud when you turned over and floor in room was dirty bottom of feet black from walking on floor.
Loved the whirlpool , plenty of room in the room, quite place. Only dislike was the bed was not comfy and loud when you turned over and floor in room was dirty bottom of feet black from walking on floor.
4
April
27 Feb 2023
·
Stayed 2 nights
In town for 2 nights. My wife decided to come with so I canceled my original reservation for what looked like a much nicer and more expensive hotel. Room was very basic. Bathtub was gross with hair and mold in and around it. Breakfast wasn’t hot. Ice machine wasn’t working. All in all, not terrible, but I felt like I paid $60/night too much. It was a $70/night/room kinda spot. It wasn’t a $130/night room.
In town for 2 nights. My wife decided to come with so I canceled my original reservation for what looked like a much nicer and more expensive hotel. Room was very basic. Bathtub was gross with hair and mold in and around it. Breakfast wasn’t hot. Ice machine wasn’t working. All in all, not terrible, but I felt like I paid $60/night too much. It was a $70/night/room kinda spot. It wasn’t a $130/night room.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report poor cleanliness, with dirty floors, mold or mildew, musty smells, and bugs; some stays were acceptably clean. Housekeeping consistency is a recurring issue.
Related guest reviews
2
Karly
8 Nov 2025
·
Stayed 1 night
I don’t usually write reviews but this was beyond awful. Pictures are grossly misleading, I should have read reviews. Filthy rooms. My kids feet were black from walking barefoot on the laminate floors in our room in less than 30 minutes. Visible mold in the bathrooms. Nasty microwave that hadn’t been cleaned in months so black mold all throughout the inside. “Hot breakfast” was an absolute joke. I wouldn’t go back if you paid me.
I don’t usually write reviews but this was beyond awful. Pictures are grossly misleading, I should have read reviews. Filthy rooms. My kids feet were black from walking barefoot on the laminate floors in our room in less than 30 minutes. Visible mold in the bathrooms. Nasty microwave that hadn’t been cleaned in months so black mold all throughout the inside. “Hot breakfast” was an absolute joke. I wouldn’t go back if you paid me.
2
Amy
9 Jan 2025
·
Stayed 4 nights
Save your money and stay somewhere else unless you just like a filthy bathtub with a shower curtain that will not stay closed, so there’s water all over the place
Save your money and stay somewhere else unless you just like a filthy bathtub with a shower curtain that will not stay closed, so there’s water all over the place
4
Edward
11 Apr 2024
·
Stayed 1 night
The room was very dirty. The floors were disgusting the countertop in the bathroom area still had someone’s hair shaving on it.
The room was very dirty. The floors were disgusting the countertop in the bathroom area still had someone’s hair shaving on it.
2
Alicia_
2 Jan 2025
·
Stayed 1 night
Room was dirty. Wet towels and unmade bed with balled up covers. Weird smell, highly humid.
Room was dirty. Wet towels and unmade bed with balled up covers. Weird smell, highly humid.
2
Jason
17 Aug 2025
·
Stayed 1 night
The place was dirty and smelled terrible. It felt unsafe. Way too expensive for what it was.
The place was dirty and smelled terrible. It felt unsafe. Way too expensive for what it was.
2
Michael
11 Nov 2025
·
Stayed 4 nights
The room was disgustingly dirty and the bathroom door wouldn’t even close. I walked into the lobby and the manager was sitting barefoot on the couch. I had to cancel the stay. Never again.
The room was disgustingly dirty and the bathroom door wouldn’t even close. I walked into the lobby and the manager was sitting barefoot on the couch. I had to cancel the stay. Never again.
4
Lisa
28 Oct 2024
·
Stayed 2 nights
Room had mold in the AC unit which made me have a bad allergic reaction. It was very humid in the room. I put the AC on a certain temp to try and pull some of the humidity out of room while I ran an errand. The cleaning person turned it back up several degrees. When I showered, I looked up and there’s mold on the ceiling. Cleaning person needs to do a more detailed job cleaning in the bathroom.
Room had mold in the AC unit which made me have a bad allergic reaction. It was very humid in the room. I put the AC on a certain temp to try and pull some of the humidity out of room while I ran an errand. The cleaning person turned it back up several degrees. When I showered, I looked up and there’s mold on the ceiling. Cleaning person needs to do a more detailed job cleaning in the bathroom.
2
Julie
27 Oct 2025
·
Stayed 4 nights
Check in clerk very rude and snarky. I had originally requested a room on the 1st floor. His reply: "they don't look at that!" I asked for assistance (I am 69 y/o) and his response: "We don't have anyone. I'm the only one here!" The toilet back up not once but twice on the 1st day and then again on the 2nd day. The response time was not very prompt. The room was not very clean. I've attached 2 pictures of the trash in the bathroom. The trash in the corner was there when I checked in and was there when I checked out. There was a small bug in the bathroom. No one came to clean the room, empty trash, or leave clean bath linens. I had to request it.
Check in clerk very rude and snarky. I had originally requested a room on the 1st floor. His reply: "they don't look at that!" I asked for assistance (I am 69 y/o) and his response: "We don't have anyone. I'm the only one here!" The toilet back up not once but twice on the 1st day and then again on the 2nd day. The response time was not very prompt. The room was not very clean. I've attached 2 pictures of the trash in the bathroom. The trash in the corner was there when I checked in and was there when I checked out. There was a small bug in the bathroom. No one came to clean the room, empty trash, or leave clean bath linens. I had to request it.
4
Tess
19 Oct 2025
·
Stayed 2 nights
Horrible hotel, the bathroom door had tape on it and would NOT close. The room smelled musty. The floor would turn your feet black. There was mold in the shower and rust all over the door frames. I had to clean out the drawers prior to putting our clothes in it. The free breakfast was a joke and hardly any options. The staff was friendly and bed were comfortable and that’s why I’m not giving it a worse review.
Horrible hotel, the bathroom door had tape on it and would NOT close. The room smelled musty. The floor would turn your feet black. There was mold in the shower and rust all over the door frames. I had to clean out the drawers prior to putting our clothes in it. The free breakfast was a joke and hardly any options. The staff was friendly and bed were comfortable and that’s why I’m not giving it a worse review.
4
Rae
27 Oct 2024
·
Stayed 1 night
There were spots on the bathroom mirror. There was mildew on the shower curtain and the room had a very strong bleach smell.
There were spots on the bathroom mirror. There was mildew on the shower curtain and the room had a very strong bleach smell.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated with uncomfortable or squeaky mattresses, and noise from traffic or other guests is common. A few mentioned basic older furnishings but adequate space or AC for short stays.
Related guest reviews
6
Susanna
28 May 2024
·
Stayed 2 nights
This is your average motel. The beds were not amazing but did the trick, the bedding was thin but they had extra blankets, the amenities were small/unimpressive but were available without issue, etc. It is what you would expect for a normal motel. Service was very friendly though not the most accommodating, ex: had to fetch things from the front desk versus them bringing them to the room, had to ask for the breakfast bar to be refilled. No big issues.
This is your average motel. The beds were not amazing but did the trick, the bedding was thin but they had extra blankets, the amenities were small/unimpressive but were available without issue, etc. It is what you would expect for a normal motel. Service was very friendly though not the most accommodating, ex: had to fetch things from the front desk versus them bringing them to the room, had to ask for the breakfast bar to be refilled. No big issues.
6
Everette
8 Sept 2025
·
Stayed 1 night
The bed was extremely stiff and room was very dim furthermore overall not a fan
The bed was extremely stiff and room was very dim furthermore overall not a fan
6
Vicki
8 May 2023
·
Stayed 1 night
The rooms are old and in need of an update. The beds were not comfortable. Too many guests standing around outside smoking and talking loud.
The rooms are old and in need of an update. The beds were not comfortable. Too many guests standing around outside smoking and talking loud.
4
Megan
14 Oct 2025
·
Stayed 2 nights
Entire property needs to be gut renovated. Thankfully I was traveling solo, I wouldn’t want my kids staying here.
Entire property needs to be gut renovated. Thankfully I was traveling solo, I wouldn’t want my kids staying here.
8
kristy
16 Feb 2025
·
Stayed 1 night
I have stayed her 4 times the past year. I like the location, price, the room is big, and ac is good. staff is all nice and friendly as well. This time, there was a bad odor when I first walked in ... I think from a previous smoker in the room, but I got use to it and it didn't give me a headache. Otherwise, it was perfect. good coffee there too!
I have stayed her 4 times the past year. I like the location, price, the room is big, and ac is good. staff is all nice and friendly as well. This time, there was a bad odor when I first walked in ... I think from a previous smoker in the room, but I got use to it and it didn't give me a headache. Otherwise, it was perfect. good coffee there too!
8
Daniel
19 Mar 2025
·
Stayed 2 nights
I work for a non-profit and am always looking for a nice, clean place at a low price. This SureStay isn’t horrible by any means. They changed out my towels and emptied trash after one night without being asked; the breakfast is skimpy, but there was hot sausage and egg patties. If you're there for business meetings, it's a tremendous location in Covington--very close to the highway, and there is a Race Track convenience store and places to eat within a short walking distance, but the hotel is right on a busy street; in this older building you can hear street noise; the walls are thin, so anyone talking outside is loud. This was OK for a two-night stay, I may reserve here again, but I'll probably shop around a bit. You’d certainly be fine here for one night. Bed and pillows were OK, not great. I don't mean to trash this property; I've stayed in much worse. I didn't feel unsafe. On a scale of one to ten, I'd rate 6.5
I work for a non-profit and am always looking for a nice, clean place at a low price. This SureStay isn’t horrible by any means. They changed out my towels and emptied trash after one night without being asked; the breakfast is skimpy, but there was hot sausage and egg patties. If you're there for business meetings, it's a tremendous location in Covington--very close to the highway, and there is a Race Track convenience store and places to eat within a short walking distance, but the hotel is right on a busy street; in this older building you can hear street noise; the walls are thin, so anyone talking outside is loud. This was OK for a two-night stay, I may reserve here again, but I'll probably shop around a bit. You’d certainly be fine here for one night. Bed and pillows were OK, not great. I don't mean to trash this property; I've stayed in much worse. I didn't feel unsafe. On a scale of one to ten, I'd rate 6.5
6
Christy
2 Jan 2024
·
Stayed 1 night
The room smelled awful and the bed was so uncomfortable
The room smelled awful and the bed was so uncomfortable
4
SELYNTHIA
19 Apr 2025
·
Stayed 2 nights
Beds were very uncomfortable. Couldn't sleep
Beds were very uncomfortable. Couldn't sleep
2
Chad
17 Feb 2025
·
Stayed 1 night
The bed was horrible, very uncomfortable. The walls were very thin so we heard our neighbors talking all night long. There was no lighting in the bathroom like very, very dim lighting and it just wasn’t a pleasant stay.
The bed was horrible, very uncomfortable. The walls were very thin so we heard our neighbors talking all night long. There was no lighting in the bathroom like very, very dim lighting and it just wasn’t a pleasant stay.
6
Amanda
31 Jan 2023
·
Stayed 1 night
Staff was wonderful. Room was very clean. Shower head is high up withgood water pressure. Only bad things were it is the most uncomfortable old crunchy spring mattress and pillows. For some reason, there is a bench outside of the room where a man sat in FOR HOURS talking extremely loud on the phone. Probably wouldn't have noticed if the bed wasn't so bad. Would be a great hotel if they got new mattresses and pillows.
Staff was wonderful. Room was very clean. Shower head is high up withgood water pressure. Only bad things were it is the most uncomfortable old crunchy spring mattress and pillows. For some reason, there is a bench outside of the room where a man sat in FOR HOURS talking extremely loud on the phone. Probably wouldn't have noticed if the bed wasn't so bad. Would be a great hotel if they got new mattresses and pillows.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and accommodating, though several reviews cite rude or unhelpful interactions and slow responses to problems.
Related guest reviews
10
Stacey
4 Jun 2025
·
Stayed 13 nights
Friendly staff clean room accommodating convenient to shopping and restaurants
Friendly staff clean room accommodating convenient to shopping and restaurants
10
Stacey
7 Jun 2025
·
Stayed 3 nights
Great stay friendly accommodating staff.
Great stay friendly accommodating staff.
8
Celeste
19 Feb 2023
·
Stayed 1 night
The staff was very nice. A little more attention to cleaning rooms is needed. There was toothpaste and grease on the bathroom counter.
The staff was very nice. A little more attention to cleaning rooms is needed. There was toothpaste and grease on the bathroom counter.
10
Dakota
3 Mar 2025
·
Stayed 2 nights
Staff was amazing. 10/10 stars. Room was a little rough but nothing that would stop me from booking again. Staff was very quick to fix it too! Definitely a good hotel.
Staff was amazing. 10/10 stars. Room was a little rough but nothing that would stop me from booking again. Staff was very quick to fix it too! Definitely a good hotel.
2
Andrew
8 Jul 2024
·
Stayed 2 nights
My husband and I checked in late on Friday it was pretty close time to go to bed. As we were preparing to go to sleep an eighteen wheeler parked outside by our room. The truck was running and it was extremely loud. We were moved to another room. The room had roaches and smelled like mold. We had to leave and go to another hotel. We called management the next day and he refused to give us a refund. He charged us for the room on Saturday and we weren’t even there! MANAGER was EXTREMELY rude and unprofessional. It was a horrible experience. We will never go back nor refer anyone there. The light fixtures were broken as well. There also seemed like a lot of riff raff (if you know what I mean).
My husband and I checked in late on Friday it was pretty close time to go to bed. As we were preparing to go to sleep an eighteen wheeler parked outside by our room. The truck was running and it was extremely loud. We were moved to another room. The room had roaches and smelled like mold. We had to leave and go to another hotel. We called management the next day and he refused to give us a refund. He charged us for the room on Saturday and we weren’t even there! MANAGER was EXTREMELY rude and unprofessional. It was a horrible experience. We will never go back nor refer anyone there. The light fixtures were broken as well. There also seemed like a lot of riff raff (if you know what I mean).
10
vincent
24 Sept 2025
·
Stayed 1 night
People at the desk are very accommodating more than I’ve ever seen
People at the desk are very accommodating more than I’ve ever seen
10
Brian
30 May 2025
·
Stayed 3 nights
Excellent service
Excellent service
8
Iwana
31 Aug 2023
·
Stayed 1 night
The staff.
The staff.
2
Julie
27 Oct 2025
·
Stayed 4 nights
Check in clerk very rude and snarky. I had originally requested a room on the 1st floor. His reply: "they don't look at that!" I asked for assistance (I am 69 y/o) and his response: "We don't have anyone. I'm the only one here!" The toilet back up not once but twice on the 1st day and then again on the 2nd day. The response time was not very prompt. The room was not very clean. I've attached 2 pictures of the trash in the bathroom. The trash in the corner was there when I checked in and was there when I checked out. There was a small bug in the bathroom. No one came to clean the room, empty trash, or leave clean bath linens. I had to request it.
Check in clerk very rude and snarky. I had originally requested a room on the 1st floor. His reply: "they don't look at that!" I asked for assistance (I am 69 y/o) and his response: "We don't have anyone. I'm the only one here!" The toilet back up not once but twice on the 1st day and then again on the 2nd day. The response time was not very prompt. The room was not very clean. I've attached 2 pictures of the trash in the bathroom. The trash in the corner was there when I checked in and was there when I checked out. There was a small bug in the bathroom. No one came to clean the room, empty trash, or leave clean bath linens. I had to request it.
10
Sheaonta
12 Nov 2023
·
Stayed 2 nights
The staff was great I had a peaceful stay I had only one problem the cover on the bed was not thick enough but I asked the staff for another one and they got it to me right away above that everything was great
The staff was great I had a peaceful stay I had only one problem the cover on the bed was not thick enough but I asked the staff for another one and they got it to me right away above that everything was great
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AI-generated summary based on recent guest reviews
Location
Convenient for highway access and near shopping and restaurants; practical for short stays. Street noise is mentioned.
Related guest reviews
8
Lisa
4 Jan 2023
·
Stayed 4 nights
A really nice place to stay especially with a pet. However, breakfast was always the same. Bread was stale for toast. Some of the staff was friendly and helpful and then others were not. Nice location.
A really nice place to stay especially with a pet. However, breakfast was always the same. Bread was stale for toast. Some of the staff was friendly and helpful and then others were not. Nice location.
8
John
7 Dec 2024
·
Stayed 1 night
Noisy street next to it but not hotel fault. Friendly people. Clean place
Noisy street next to it but not hotel fault. Friendly people. Clean place
8
kristy
16 Feb 2025
·
Stayed 1 night
I have stayed her 4 times the past year. I like the location, price, the room is big, and ac is good. staff is all nice and friendly as well. This time, there was a bad odor when I first walked in ... I think from a previous smoker in the room, but I got use to it and it didn't give me a headache. Otherwise, it was perfect. good coffee there too!
I have stayed her 4 times the past year. I like the location, price, the room is big, and ac is good. staff is all nice and friendly as well. This time, there was a bad odor when I first walked in ... I think from a previous smoker in the room, but I got use to it and it didn't give me a headache. Otherwise, it was perfect. good coffee there too!
8
NATALIE
3 Apr 2025
·
Stayed 6 nights
It was not the best option in the area
It was not the best option in the area
8
Daniel
19 Mar 2025
·
Stayed 2 nights
I work for a non-profit and am always looking for a nice, clean place at a low price. This SureStay isn’t horrible by any means. They changed out my towels and emptied trash after one night without being asked; the breakfast is skimpy, but there was hot sausage and egg patties. If you're there for business meetings, it's a tremendous location in Covington--very close to the highway, and there is a Race Track convenience store and places to eat within a short walking distance, but the hotel is right on a busy street; in this older building you can hear street noise; the walls are thin, so anyone talking outside is loud. This was OK for a two-night stay, I may reserve here again, but I'll probably shop around a bit. You’d certainly be fine here for one night. Bed and pillows were OK, not great. I don't mean to trash this property; I've stayed in much worse. I didn't feel unsafe. On a scale of one to ten, I'd rate 6.5
I work for a non-profit and am always looking for a nice, clean place at a low price. This SureStay isn’t horrible by any means. They changed out my towels and emptied trash after one night without being asked; the breakfast is skimpy, but there was hot sausage and egg patties. If you're there for business meetings, it's a tremendous location in Covington--very close to the highway, and there is a Race Track convenience store and places to eat within a short walking distance, but the hotel is right on a busy street; in this older building you can hear street noise; the walls are thin, so anyone talking outside is loud. This was OK for a two-night stay, I may reserve here again, but I'll probably shop around a bit. You’d certainly be fine here for one night. Bed and pillows were OK, not great. I don't mean to trash this property; I've stayed in much worse. I didn't feel unsafe. On a scale of one to ten, I'd rate 6.5
8
Sebastian
18 Feb 2024
·
Stayed 2 nights
Nothing really bad about it, perfectly good for the price, and close enough to New Orleans to drive in
Nothing really bad about it, perfectly good for the price, and close enough to New Orleans to drive in
4
Wanda
10 Jun 2024
·
Stayed 4 nights
The property is convenient to shopping and dining. I disliked when I checked in the staff gave me a room that had mattresses and rails in front of the door. It was like they didn't care about the guest safety. I had a reservation, so its not like they didn't know I was arriving. The property isn't clean like before. I stayed here years ago. The property management has changed and the property has gone done. I want stay here again.
The property is convenient to shopping and dining. I disliked when I checked in the staff gave me a room that had mattresses and rails in front of the door. It was like they didn't care about the guest safety. I had a reservation, so its not like they didn't know I was arriving. The property isn't clean like before. I stayed here years ago. The property management has changed and the property has gone done. I want stay here again.
8
Debra
4 Mar 2024
·
Stayed 1 night
Good area, safe, fairly clean. Decent stay for the money. Needed inexpensive place for one night. This fit the bill.
Good area, safe, fairly clean. Decent stay for the money. Needed inexpensive place for one night. This fit the bill.
8
Herschel
23 Jun 2025
·
Stayed 1 night
Very covenient for our trip.
Very covenient for our trip.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is largely negative, with limited choices, items running out, or poor quality; some guests reported a decent meal. Consistency is an issue.
Related guest reviews
2
James
18 Jan 2024
·
Stayed 1 night
The first room we went to was dirty. It was obvious the floor had not been washed in a very long time - lots of dirt, dust and sticky substance near bed. The TV did not work. The bathroom floor and walls were dirty, and again it was obvious they had not been clean for a long time. We requested a change of room because the TV did not work. The other room we stayed in was also dirty and obviously not cleaned (floors, wall areas, etc. were filthy). Very disappointing. Also, the breakfast was a disappointment. The yogurt machine was not working, only one type of cereal, but showed more than one choice, same with the juice machine - some were just water not juice. Overall, it just seemed like management and the workers did not care to provide customers with a good experience. We will never book this hotel again!
The first room we went to was dirty. It was obvious the floor had not been washed in a very long time - lots of dirt, dust and sticky substance near bed. The TV did not work. The bathroom floor and walls were dirty, and again it was obvious they had not been clean for a long time. We requested a change of room because the TV did not work. The other room we stayed in was also dirty and obviously not cleaned (floors, wall areas, etc. were filthy). Very disappointing. Also, the breakfast was a disappointment. The yogurt machine was not working, only one type of cereal, but showed more than one choice, same with the juice machine - some were just water not juice. Overall, it just seemed like management and the workers did not care to provide customers with a good experience. We will never book this hotel again!
10
Billy
12 Feb 2024
·
Stayed 2 nights
We stayed here during mardi gras and it was clean and friendly staff. Breakfast was good with a variety to choose from.
We stayed here during mardi gras and it was clean and friendly staff. Breakfast was good with a variety to choose from.
4
Kaile
13 May 2025
·
Stayed 3 nights
The bathtub was so slow to drain that it was like a shower/ bath combo. Random people knocking on my door at 1am. Free breakfast was not even worth being free. Bed was not comfortable. No smart tv. No business center as advertised. Front desk employees were friendly, and it is pet friendly.
The bathtub was so slow to drain that it was like a shower/ bath combo. Random people knocking on my door at 1am. Free breakfast was not even worth being free. Bed was not comfortable. No smart tv. No business center as advertised. Front desk employees were friendly, and it is pet friendly.
2
Karly
8 Nov 2025
·
Stayed 1 night
I don’t usually write reviews but this was beyond awful. Pictures are grossly misleading, I should have read reviews. Filthy rooms. My kids feet were black from walking barefoot on the laminate floors in our room in less than 30 minutes. Visible mold in the bathrooms. Nasty microwave that hadn’t been cleaned in months so black mold all throughout the inside. “Hot breakfast” was an absolute joke. I wouldn’t go back if you paid me.
I don’t usually write reviews but this was beyond awful. Pictures are grossly misleading, I should have read reviews. Filthy rooms. My kids feet were black from walking barefoot on the laminate floors in our room in less than 30 minutes. Visible mold in the bathrooms. Nasty microwave that hadn’t been cleaned in months so black mold all throughout the inside. “Hot breakfast” was an absolute joke. I wouldn’t go back if you paid me.
4
Charles
26 Jul 2025
·
Stayed 4 nights
The continental breakfast was a joke. There never was any cereal and the eggs were like rubber. The juice machine didnt work half the time.
The continental breakfast was a joke. There never was any cereal and the eggs were like rubber. The juice machine didnt work half the time.
6
Robert
7 Apr 2024
·
Stayed 1 night
This is not a 3 star hotel. The bed was broken, the toilet was old and didn’t flush properly, the breakfast had no juice and only a few selections of not very good food.
This is not a 3 star hotel. The bed was broken, the toilet was old and didn’t flush properly, the breakfast had no juice and only a few selections of not very good food.
8
DEAN
30 Sept 2025
·
Stayed 1 night
We had to switch rooms because the sanitizer was overwhelming. Good workspace, The printer didn't work. Breakfast had limited choices.
We had to switch rooms because the sanitizer was overwhelming. Good workspace, The printer didn't work. Breakfast had limited choices.
10
Lynette
22 Jun 2025
·
Stayed 1 night
The staff was friendly and the room was clean except for the mini fridge but all I put in there was a bottle of coke so it was no big deal. We slept good and the free breakfast was good as well, everything was fresh.
The staff was friendly and the room was clean except for the mini fridge but all I put in there was a bottle of coke so it was no big deal. We slept good and the free breakfast was good as well, everything was fresh.
4
Tess
19 Oct 2025
·
Stayed 2 nights
Horrible hotel, the bathroom door had tape on it and would NOT close. The room smelled musty. The floor would turn your feet black. There was mold in the shower and rust all over the door frames. I had to clean out the drawers prior to putting our clothes in it. The free breakfast was a joke and hardly any options. The staff was friendly and bed were comfortable and that’s why I’m not giving it a worse review.
Horrible hotel, the bathroom door had tape on it and would NOT close. The room smelled musty. The floor would turn your feet black. There was mold in the shower and rust all over the door frames. I had to clean out the drawers prior to putting our clothes in it. The free breakfast was a joke and hardly any options. The staff was friendly and bed were comfortable and that’s why I’m not giving it a worse review.
2
Mary
8 Feb 2024
·
Stayed 1 night
Bathroom was nasty. Trash on sidewalk. No milk for breakfast. Cereal was empty. Had a machine for yogurt it was empty too. Trash all over counters. No jelly for toast.
Bathroom was nasty. Trash on sidewalk. No milk for breakfast. Cereal was empty. Had a machine for yogurt it was empty too. Trash all over counters. No jelly for toast.
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AI-generated summary based on recent guest reviews
2
Ann
4 weeks ago
·
Stayed 2 nights
Water leaking thru floor Room smelled musty
Water leaking thru floor Room smelled musty
4
Travis
4 Sept 2026
·
Stayed 5 nights
Uncomfortable beds, broken shower walls, prostitute tried to soliciting me outside of my room. Probably one of the worst stays I have ever had and I stay in a lot of hotels for my job. Will never stay here again.
Uncomfortable beds, broken shower walls, prostitute tried to soliciting me outside of my room. Probably one of the worst stays I have ever had and I stay in a lot of hotels for my job. Will never stay here again.
10
Megan
9 Aug 2026
·
Stayed 1 night
It was perfect for what we needed it for will book again
It was perfect for what we needed it for will book again
6
james
13 Jul 2026
·
Stayed 4 nights
Location is reasonable but not in top shape as it was a few years ago. Also, the neighborhood now feels like a roadside/highway motel.
Location is reasonable but not in top shape as it was a few years ago. Also, the neighborhood now feels like a roadside/highway motel.
10
Irene
11 Jul 2026
·
Stayed 1 night
It was in a good location, walking distance to food close to everything. The day was nice. The room was nice. The amenities were nice. I have no complaints..
It was in a good location, walking distance to food close to everything. The day was nice. The room was nice. The amenities were nice. I have no complaints..
FAQs about SureStay Plus by Best Western Covington
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a fee of USD 30 per accommodation, per night.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities.
What is the location of the property in relation to key landmarks?
The hotel is located in Covington, within a 5-minute drive of Avala Hospital and Lakeview Regional Medical Center. It is approximately 3.2 miles from Bogue Falaya Park and 3.6 miles from H.J. Smith & Sons General Store and Museum.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal and features a fence around it.
What are the policies for guests staying with children?
Up to 2 children aged 17 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for any specific requests regarding additional bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 96.76368170890808USD
- 2026-11-01: 91.17557791748047USD
- 2026-11-02: 91.17557791748047USD
- 2026-11-03: 92.29778367614746USD
- 2026-11-04: 91.80000438575745USD
- 2026-11-05: 89.92080361442567USD
- 2026-11-06: 89.92080361442567USD
- 2026-11-07: 89.92080361442567USD
- 2026-11-08: 91.80000438575745USD
- 2026-11-09: 96.12000439109802USD
- 2026-11-10: 96.3157USD
- 2026-11-11: 96.28358961715698USD
- 2026-11-12: 96.12000439109802USD
- 2026-11-13: 100.74759930648804USD
- 2026-11-14: 100.53310570869446USD
- 2026-11-15: 95.00000312385559USD
- 2026-11-16: 95.00000312385559USD
- 2026-11-17: 95.00000312385559USD
- 2026-11-18: 95.00000312385559USD
- 2026-11-19: 95.00000312385559USD
- 2026-11-20: 101.81717069625854USD
- 2026-11-21: 100.4400043964386USD
- 2026-11-22: 90.00000295944214USD
- 2026-11-23: 95.00000312385559USD
- 2026-11-24: 95.00000312385559USD
- 2026-11-25: 108.00999724578857USD
- 2026-11-26: 109.00000187530517USD
- 2026-11-27: 117.89356112251282USD
- 2026-11-28: 117.89356112251282USD
- 2026-11-29: 90.9999961566925USD
- 2026-11-30: 91.99999789848327USD
- 2026-12-01: 92.30045811729431USD
- 2026-12-02: 91.80000438575745USD
- 2026-12-03: 92.57865980834961USD
- 2026-12-04: 110.16000013618469USD
- 2026-12-05: 110.16000013618469USD
- 2026-12-06: 110.16000013618469USD
- 2026-12-07: 111.19506867179871USD
- 2026-12-08: 110.87505USD
- 2026-12-09: 110.87505USD
- 2026-12-10: 110.90043582954407USD
- 2026-12-11: 110.16000013618469USD
- 2026-12-12: 110.16000013618469USD
- 2026-12-13: 110.45820459632874USD
- 2026-12-14: 110.99999681434632USD
- 2026-12-15: 111.27823268356323USD
- 2026-12-16: 111.27823268356323USD
- 2026-12-17: 110.45820459632874USD
- 2026-12-18: 110.87505USD
- 2026-12-19: 110.87505USD
- 2026-12-20: 110.87505USD
- 2026-12-21: 111.27823268356323USD
- 2026-12-22: 110.87505USD
- 2026-12-23: 111.19506867179871USD
- 2026-12-24: 110.87505USD
- 2026-12-25: 110.16000013618469USD
- 2026-12-26: 110.45820459632874USD
- 2026-12-27: 110.5208531665802USD
- 2026-12-28: 110.16000013618469USD
- 2026-12-29: 110.16000013618469USD
- 2026-12-30: 111.04239482383728USD
- 2026-12-31: 109.7551USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 30 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
General
Non-smoking rooms
Picnic area/Tables
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Internet
Free wi-fi