Name: Holiday Inn Express Covington-Madisonville by IHG
Address: 69354 Stirling Boulevard, Covington, Louisiana, United States of America, Covington, Louisiana, US
Price range: US$97–US$287 per night
Rating: 9.02

What guests think

Across reviews of Holiday Inn Express Covington-Madisonville by IHG, travelers frequently praise the friendly staff, convenient location near dining and shops, and generally comfortable stays, while noting recurring cleanliness odors and wear, maintenance issues, and mixed breakfast experiences.

Noise experiences vary, with some reporting hallway disturbances while others found the property quiet. Facilities draw occasional complaints, including closed pool periods, an elevator outage, and sporadic equipment problems. Best suited to travelers seeking convenience and value over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with reports of pool closures without clear notice, an elevator outage, and a faulty ice machine. Parking is easy.

Related guest reviews

10

Betsy

8 Feb 2025

·

Stayed 1 night

Great property. Have stayed a few times. Will return.

6

Andrew

19 Jun 2023

·

Stayed 1 night

The pool was ok. The carpets were sticky and room smelled like mildewed towels

10

Jim

6 Jan 2023

·

Stayed 19,358 nights

Quiet location. Close to local amenities. Clean and newer facility.

8

Brina

29 Mar 2025

·

Stayed 8 nights

Great hotel and staff. Frustrations were: pool was closed for no reason, nor did it say online it was seasonal or what that season was. No gluten free options for breakfast and for our rooms, housekeeping never made up the hide-a-bed and we ran out of TP. Area is great, staff was great.

6

Geshe

3 Mar 2025

·

Stayed 2 nights

While the stay had potential for improvement, the night auditor, Margaret, provided an exceptional check-in experience. She was engaging and offered valuable food recommendations. We were assigned room #100, conveniently located near the pool exit. Fortunately, the pool was not in season, making this a favorable room choice. However, we noted cleanliness issues in the bathroom, specifically a noticeable brown smudge on the bottom of the shower curtain, which was present upon our arrival. Additionally, the shower curtain appeared to be detaching from the rod, indicating it requires replacement. Finally, it is requested that brighter accent lighting be installed, as the existing low-wattage lights are insufficient for a thorough wardrobe inspection before departure..

6

Paul

30 May 2025

·

Stayed 1 night

Unfortunately, my overall experience at this property was underwhelming from the start. The tone was set at check-in, where the front desk interaction felt cold and impersonal. There was very little effort to make the welcome warm or engaging, which immediately stood out. What truly frustrated me, however, was being told after I had completed check-in and received my room assignment that the elevator was out of service—and that I would need to take the stairs to the third floor. There was no prior notice, no apology, and no effort to offer an alternative room on a lower floor. It came across as nonchalant and dismissive, as if this major inconvenience wasn’t worth acknowledging. For the price of the room, I expected more—both in terms of service and how situations like this are handled. It could have been a much better experience with just a little communication and care. Sadly, this stay missed the mark.

10

Shayping

5 Dec 2024

·

Stayed 1 night

Good facility.

4

Lori

24 Dec 2023

·

Stayed 1 night

Room not clean. Lights and door needecd to be fixed. Only 1 elevator. Property outdated. Would not stay here again.

10

Jennifer

4 Jan 2024

·

Stayed 1 night

Great location, easy parking. Would stay again.

10

Rudy

20 Sept 2025

·

Stayed 1 night

Safety issue with our roll-shower water flows on tile floor and becomes dangerously slippery and almost fell! Bad situation ! Also need some repairs on wall electric outlets coming off wall also other outs excessively worn out.Ice maker defective on our floor. And last but no least mold around our shower floor !

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms very clean, but recurring complaints cite odors and mildew in bathrooms, dirty or sticky carpets, hair left behind, and occasional pests.

Related guest reviews

6

Anna

22 Jul 2024

·

Stayed 1 night

Hotel was fine in a pinch for one night but carpet in room was very old, musty and smelled terribly of mold.

6

MOZELLE

19 Jun 2025

·

Stayed 2 nights

Had to move rooms as first room had fleas.

10

Jerald

5 Dec 2025

·

Stayed 2 nights

Very clean rooms.

2

Andrew J

15 Apr 2024

·

Stayed 3 nights

Many things broken in the room. I woke up with a cockroach on my back the first night and then the second night i slept with the light on because i could hear them scurrying around as I tried to sleep. I checked out a day early and finally spoke to a manager (front desk staff kept saying they couldn't help me) and she offered me points which i don't want.

6

Rhonda

4 Jun 2023

·

Stayed 2 nights

We stay at this hotel quite often. The staff are friendly and helpful. The location is great. In the past the hotel has been pretty clean, however this time it was not. The bed linens and towels were clean, thankfully. But the shower was dirty with soap scum and mold - mostly around the perimeter of the bottom of the shower. The carpet was sticky and the room had an unpleasant odor. The carpet in the stairwell was really dirty. Hoping this was just an off weekend for them.

10

Jessica

11 Dec 2025

·

Stayed 1 night

Friendly staff, immaculate room, effortless check in and check out

10

Stevie

29 Sept 2025

·

Stayed 1 night

Everything was great an clean

6

Dawn

18 Sept 2023

·

Stayed 1 night

When we arrived, we were given a room that smelled like a wet dog! The guy at the front desk kindly apologized and gave us another room. The room smelled much fresher in the 2nd room - but once we unpacked we noticed that although it looked clean on the surface, it was not. There was hair in the bathroom, cobwebs on the lamp and random little things on the carpet that a vacuum should’ve picked up. The other thing that we did not appreciate was the faux flowers everywhere in the lobby. These are just dust collectors and I feel too personal of a decor item for a public space. If you want fake roses all over your house - go for it…but not attached to the front desk of a hotel!

4

Les

22 Oct 2023

·

Stayed 2 nights

I am shocked at this property! The mold in the bathtub/shower, the bathtub/shower drain plug was loose from the drain due to it being so clogged with hair etc., the mold/mildew in the AC vent, the upholstery peeling on the furniture, the chipping & worn off finish of the case goods, and the mini-refrigerator sitting in the room and not in is intended built-in space… just to name a few. The entire facility smelled like it had been smoked in and did not feel clean at all. The facility was NOT up-to-date at all! There were no USB outlets to plug your phone for charging. The price we paid was exorbitant compared to other properties in similar areas. We surely didn’t get the $240 we paid for the night we stayed! This was not at all worth the price or our health! Gross facility to say the least!

2

Thomas

12 Dec 2025

·

Stayed 3 nights

People slamming doors all night People running up and down the hall ways Bathroom shower has mold growing at the bottom of it Sewer smell

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Rooms

Rooms are generally spacious and comfortable, but several reviews note dated decor and wear, with maintenance issues like quirky A/C, loose or broken fixtures, and hard mattresses for some. Noise from hallways or neighboring rooms occasionally disrupts sleep.

Related guest reviews

10

Lacey

21 Jun 2025

·

Stayed 1 night

This property is very clean and convenient to shopping and dining options. The staff is very friendly and welcoming, and the room is super spacious, clean, and fully equipped with a refrigerator and microwave.

10

Margaret

7 May 2023

·

Stayed 1 night

Spacious rooms! Great internet. Comfy beds! All around great!

8

Joel

27 Dec 2023

·

Stayed 1 night

Overpriced for what you get. Bed was comfortable. Thermostat was quirky. Low water pressure. Good breakfast.

8

Onur

22 Oct 2025

·

Stayed 2 nights

It was overall an OK stay. Compared to some of the other Holiday Inn Express, the building and rooms felt dated and could use an upgrade. The staff was helpful and breakfast was quite nice.

8

Carol

28 Jan 2024

·

Stayed 2 nights

When i got to my room the bathroom would not close sunce it was pulled away from the wall. I notifies the front desk. They said they could move me but it was just me so no worries. Then at 1 am sunday morning another guest was yelling at his spouse girl friend, slamming things, etc. Called front desk and it finally got quiet. I lost a bit of sleep. There were also ants that kept showi g up in the bathroom. Think its time to find a new hotel. I've been using this hotel since it opened and it has gone a bit downhill since. Management needs to do more inspections, etc.

8

Sandra

16 Apr 2024

·

Stayed 2 nights

Overall, the hotel was nice. It was clean and very Convenient. The beds were a little too hard for my taste but not so hard that you couldn’t sleep.

8

Max

5 Feb 2023

·

Stayed 1 night

Stayed here many times for several years and always loved the place. Still do except for 1 big thing. They have a new mattress in the room we were in this time and it was so hard as to be unbearable. My wife moved to the floor after a couple hours and I slept in the chair. No great but far better than the bed. Otherwise we still like it here.

8

joseph

7 Dec 2025

·

Stayed 1 night

Staff was great. Maintenance in the room was lacking - electric outlet cover was missing and the shower curtain was tattered.

2

Thomas

12 Dec 2025

·

Stayed 3 nights

People slamming doors all night People running up and down the hall ways Bathroom shower has mold growing at the bottom of it Sewer smell

8

Peter

25 Nov 2024

·

Stayed 1 night

My A/C did not work properly.

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Service

Service is frequently praised as friendly, welcoming, and helpful, including efficient check-in and attentive breakfast staff, though a few guests reported curt front desk interactions, unresponsiveness, or difficulties obtaining extra towels.

Related guest reviews

10

Thomas

15 Dec 2025

·

Stayed 3 nights

The room was great and the staff was helpful and outgoing. Rooms were serviced daily and the breakfast, while just ordinary, was open on time and the area was spotless.

10

Carrie Elaine

22 Aug 2025

·

Stayed 1 night

Very comfortable. Excellent breakfast options - especially cinnamon rolls. The staff were very friendly and efficient. I have been very pleased with Holiday Inn Express, but this is my favorite. The decor is fun!

10

Pauline

6 Jul 2025

·

Stayed 2 nights

It was very clean & the staff was amazing

10

Amy

21 May 2023

·

Stayed 1 night

Absolutely wonderful hotel, would definitely recommend staying here. Great location, safe, clean. John was great and made our check in extremely easy!

10

Jessica

11 Dec 2025

·

Stayed 1 night

Friendly staff, immaculate room, effortless check in and check out

6

Emily

6 Aug 2025

·

Stayed 1 night

Upon check-in, Jacob wasn't friendly in any way. I had to ask what time check out is and what time breakfast ended. He was really rude and seemed aggravated that he had to check me in.

10

Eric

15 Dec 2022

·

Stayed 1 night

Friendly and efficient staff. Did not waste any time getting me checked in and out which is nice after a long day of travel and ahead of another long day the following day.

10

kimberly

27 Mar 2025

·

Stayed 1 night

Staff was super friendly and the lady for breakfast was super sweet.

6

Kenneth

21 Mar 2023

·

Stayed 2 nights

The staff refused to give us additional towels even after I gave our used towels to the maids. The guy at the front desk on Saturday morning just said “We don’t give any additional towels”, and was not helpful at all. We had to go to Target to get our own towels.

8

George

24 Mar 2025

·

Stayed 2 nights

Front desk was never there. Everything else was great.

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Location

Location is convenient near I-12 with many restaurants and shops within walking distance; several guests felt the area was safe and quiet with easy access and parking.

Related guest reviews

10

Lacey

21 Jun 2025

·

Stayed 1 night

This property is very clean and convenient to shopping and dining options. The staff is very friendly and welcoming, and the room is super spacious, clean, and fully equipped with a refrigerator and microwave.

10

Ronnie

26 Nov 2024

·

Stayed 1 night

Very nice clean and safe area

10

Scott

7 Sept 2025

·

Stayed 1 night

This was a VERY clean, reasonably priced Hotel. We were very happy with the staff and service. It was a great find midway through our journey. There is a police substation nearby and the mall directly behind the hotel has on staff security nightly. There is plenty to eat locally from Interstate 12 in Louisiana in Covington La.

10

Rachel

7 Apr 2024

·

Stayed 1 night

Room was clean and modern. The front desk young man was nice and patient. Good location.There are also a lot of stores (e.g., Best Buy, Marshalls, Ross) nearby in the same plaza. Also a Sams Club for gas right across from the lobby. Lots of restaurants such as Olive Garden and Chili's.

10

Rachelle Y

1 Sept 2024

·

Stayed 1 night

My husband and i have stayed here multiple times and we have not had a bad experience! You have restaurants, shopping and movie theater within walking distance.

10

Jennifer

4 Jan 2024

·

Stayed 1 night

Great location, easy parking. Would stay again.

10

Kristina

7 Jun 2025

·

Stayed 1 night

Our favorite hotel on the way to FL. Convenient location, nice clean rooms, friendly and helpful staff. Recommended.

8

Lisa

5 Oct 2024

·

Stayed 2 nights

Great little spot near many shops and restaurants. Convenient to the highway and in a great location between Baton Rouge and New Orleans.

10

Wesley

15 Jun 2025

·

Stayed 1 night

Nice stay. Clean rooms. Fairly quiet given the proximity to the interstate.

10

Shawn

14 Feb 2025

·

Stayed 1 night

Very clean, quiet and convenient. Many options for shopping and dining nearby. Easy check in. Would definitely stay again.

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Dining

Breakfast is widely praised for variety and hot items—especially the cinnamon rolls—and a clean, well-run area, though some guests reported limited options, equipment outages, late service, or poor quality.

Related guest reviews

10

Thomas

15 Dec 2025

·

Stayed 3 nights

The room was great and the staff was helpful and outgoing. Rooms were serviced daily and the breakfast, while just ordinary, was open on time and the area was spotless.

10

Carrie Elaine

22 Aug 2025

·

Stayed 1 night

Very comfortable. Excellent breakfast options - especially cinnamon rolls. The staff were very friendly and efficient. I have been very pleased with Holiday Inn Express, but this is my favorite. The decor is fun!

10

Andy

28 Jul 2025

·

Stayed 2 nights

Our stay at this Holiday Inn Express (Covington) was wonderful. Rachelle is not only an outstanding AGM, but she ran the breakfast room each morning. It was clean, the food was hot, and she goes out of her way to make each early morning breakfast enjoyable. She just relates to everyone in a remarkable manner.

6

Jim

20 Feb 2023

·

Stayed 1 night

Nice amount of space in the room. Bed was not that comfortable. The room finally got to an acceptable temperature half way the the stay. The lighted mirror in the restroom is flashing/going out, which was annoying. Mold growing in the corners of the bath tub. The restroom door hinges scream every time it’s moved, which wakes everyone up when one person goes to the restroom. The noise from the other rooms meant that I was able to get about 3 hours of meaningful sleep before hitting the road again. Breakfast was late being served so we decided to come back midway through. When we got back, the majority of the food was gone, so ended up taking the family to an restaurant.

8

Bella & Nick

13 Aug 2025

·

Stayed 2 nights

Good stay. Good room. Good area. Terrible breakfast.

10

Theresa

8 Aug 2025

·

Stayed 1 night

Everything was clean breakfast was good

10

Kara

19 Mar 2023

·

Stayed 1 night

Very nice stay on our road trip way to Disney. Hotel was clean, staff was friendly, and they had a great breakfast selection. We arrived just before midnight and the area was well lit and felt very safe. Definitely would stay there again!

8

Chris

24 Aug 2024

·

Stayed 1 night

The only thing that gave the rating of a 4 out of 5 is the breakfast. I like the waffle/pancake which the machine was out of order like it was 3 weeks ago and my wife wants her oatmeal which they did not have. I will be back in the area on 9/19 and may look for another location so I don’t need to bring my wife to Cracker Barrel for breakfast.

10

Stephanie

23 Aug 2024

·

Stayed 1 night

Pleasantly surprised. Pretty much loved everything. Our stay was great. Breakfast was good. Staff was friendly.

8

billy

22 Sept 2024

·

Stayed 1 night

Overall good. Couple of small issues with room. If you like breakfast, then may be not this Holiday Inn. It was hot but barely edible.

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Month	Average price
January	US$106
February	US$118
March	US$116
April	US$128
May	US$119
June	US$108
July	US$106
August	US$98
September	US$106
October	US$123
November	US$108
December	US$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $110	17 $102	18 $110	19 $110
20 $98	21 $102	22 $106	23 $118	24 $106	25 $123	26 $136
27 $106	28 $118	29 $114	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $135	3 $139
4 $106	5 $113	6 $131	7 $144	8 $118	9 $153	10 $153
11 $118	12 $113	13 $118	14 $121	15 $119	16 $287	17 $286
18 $103	19 $111	20 $115	21 $115	22 $111	23 $139	24 $139
25 $97	26 $99	27 $111	28 $99	29 $99	30 $115	31 $114

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds (Extra Floor Space)

Suite, Multiple Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, Multiple Beds

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room

Standard Room, 1 King Bed

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Covington-Madisonville by IHG

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