Castello 5888 B, Santa Marina, Calle Marcello, Canale

The staff was very kind and accommodating. They moved us to a ground floor room since the elevator wasn’t working. They arranged for our water taxi.

Close to amenities Nice spacious room Comfy bed Disappointed that there’s no tea and coffee facilities in room for that much fees per day Ground floor room with no windows made me feel suffocated Staff receptionist ( don’t remember name) the African guy is very helpful and made my holiday smooth. Overal it’s ok I enjoyed in Venis

Zentral gelegen. Kleine Terrasse für einen Abschlussdrink vor dem Schlafengehen.

Great, quiet location, unless your room is next to the canal, where you might hear boats passing by late at night. But honestly, that’s part of the Venice charm. The hotel used to be a convent, and it has a lot of character. Be prepared for some stairs, but there’s a handy back door for a quick shortcut. Overall, we loved our stay, one of the more affordable places we found. Plus, the breakfast was excellent!

Convenient and quieter location, less than a ten minute walk to Rialto Bridge or St. Mark’s Basilica. Dock available for water taxis. Extremely helpful, 24hr reception. Very pleased with our experience.

The Santa Marina is a classic Venice hotel, elegant and authentic. We enjoyed their private terrace for coffee. The location is good for nearby shops, restaurants and bars, however, many steps to negotiate if you have luggage & are utilizing the water bus system.

The hotel was perfectly situated, close to the main attractions and good restaurants and also a short (10 min) walk from the water bus stop from the airport. Friendly staff and the bonus of a comfort lounge area and bar.

La habitación parecía que estuviera en otro hotel, escalera empinada y estrecha para acceder a la misma, sin luz natural, con escalón entre el cuarto de baño y el dormitorio, he estado en habitaciones de hotel de dos estrellas que a está siendo de un cuatro estrellas la dan mil vueltas. En fin un despropósito. Ojala este comentario sirva de aviso a otros viajeros y tomen precauciones, porque la verdad no es agradable.

When reach in hotel reception we asked do have lift and receptionist said we don't have lift but lateron we found there is lift. First floor Rooms located for us lots stairs need to climbs with suitcases. I have knee problem and ny is also have clibming problem. One there is bad mattress and aircon did work properly. We booked classic rooms but they located for us bad than standard rooms. When asked those are not good and exchange room. Both rooms exchange again there is no central aircon, furnitures looks like 100 years old and walking shower is not good. Aircon fixed in wall and wall is not tidy and dust smelling. My self got Asthma and my wife is having lung disease. Kitchen and dinning areas on the rooms way. Early morning staffs making noise. Break fast is very bad. Staffs is face looks like rude and never smile. I have been lots holidays in Europe but never had this type bad experience. Expida needs to review this hotel.

I was not able to iron my clothes there, that’s a change I would suggest because it made difference on my daily basis. Just a small portable iron would have done wonders. Otherwise a Brilliant hotel and service given.

Abbiamo pernottato una notte all'hotel Santa Marina, tutto è andato molto bene, camere pulite e sufficientemente insonorizzate, colazione molto ricca e con prodotti di qualità. Personale disponibile e gentile.

The hotel was clean, the lady at front desk was so nice and the breakfast had a lot of options.

Terrible! Hotel is dirty and has BED BUGS. Enough said. Nothing else matters regarding location if the hotel is dirty. I reached out to hotels.com and they did nothing for me in regards to compensation of any kind. The hotel would not compensate me either. I was asked why I did not tell them during my stay. Well, I only stayed two nights and it wasn’t until the day I left I noticed my legs and my partners legs were bit up. I felt the itching through the night but did not think much of it. The stress this caused the next few days while vacationing in Italy ruined the trip. On top of it I am pregnant and am horrified how much anxiety this brought on. Front desk was not friendly and AC does not work at all, which is another complaint many guests had.

A spotless and well run hotel with charming helpful staff. A magnificent breakfast served each day with optional scrambled egg and bacon cooked to order. Lots of pastries, fresh fruit, selection of yoghurts, sweet and savoury snacks and bread selection. We managed to get lost finding hotel most days - thank goodness for phones but en route from Rialto found lots of little shops, bridges coffee bars and boats. A daily adventure.

Sehr sehr nette Inhaber, das Service Personal ebenso. Ich hatte ein wirklich schönes und sauberes zimmer, wobei im Bereich der Badewanne noch viele kalk und andere (braune) Flecken waren… leider…. Der Rest vom Badezimmer war Top. Alles in einem eine sehr sehr schöne Unterkunft und die Lage ist auch Top.

The most cleaness hotel i have ever stay. All employee is friendly!

Bellissime camere, pulitissime e confortevoli, personale gentile e disponibilissimo.

O quarto é lindo, muito fofo, limpeza bem feita, café da manhã muito bem servido, funcionários simpáticos. E a localização é no coração de Veneza. Amei a estadia! Recomendo muito

Camera molto comoda pulita e silenziosa. Personale molto accogliente Mi hanno permesso di fare un check-in anticipato ben prima dell’orario standard La zona è molto bella perché tranquilla e silenziosa ma centralissima e quindi ci si sposta a piedi comodamente ovunque

The staff was very friendly and accommodating, however, our room, located on first floor, had a foul sewage odor. The breakfast was great. I would not stay here again simply because of the horrible odor.

This hotel was in a great location - close to many must see attractions in Venice. Our room was small but beautiful. Our stay included breakfast which was excellent.

We had a beautiful suite! The staff was very helpful.

The room was spacious for our family of four, stocked with plenty of towels and toiletries. The staff was super helpful with suggestions and information. Breakfast buffet was like a tapas spread and was fun to taste.

Good value hotel within easy walking distance of San Marco, Rialto and other major sights. Although the room was small it was well maintained and functional. Staff were friendly and helpful. Breakfast was excellent, with a wide range of choices. Would recommend and definitely use again. Dave and Sally York’s

Ich war eine Woche im Hotel Santa Marina und habe mich sehr wohl gefühlt. Das Hotel befindet sich in einem neueren Gebäude, ist aber komplett im venezianischen Stil eingerichtet. Die Mitarbeiter/innen waren fast alle sehr freundlich, besonders aufmerksam waren Sra. Marina im Service, Sra. Ivanca auf der Etage und der junge Hotelpage, der meinen Koffer aufs Zimmer brachte und mir ungefragt noch einige Informationen bzgl. Frühstückszeiten, Telefonnummer der Rezeption etc gab. Mein Zimmer (Classic Doppelzimmer Nr. 204) wäre mir für zwei Personen bei einem längeren Aufenthalt zu klein gewesen, aber für mich allein war die Größe perfekt und das Zimmer sehr gemütlich mit seinen stoffbespannten Wänden und dem sehr bequemen Bett. Im Kleiderschrank hätte ich mir auf der einen Seite Fächer gewünscht statt auf beiden Seiten Kleiderbügel und auch sonst gab es nur wenige Möglichkeiten, Dinge zu verstauen. Die Fenster blickten auf den Campo, der abends und nachts absolut ruhig war. Das Bad war schön und geräumig, allerdings fand ich den Ausstieg aus der Wanne ziemlich gefährlich, weil nirgends ein Haltegriff angebracht war. Das WLAN in meinem Zimmer war leider nicht stabil, beim Streamen gab es oft Unterbrechungen und es war sehr langsam. Das Frühstück war sehr gut, Rühr- oder Spiegeleier sowie Pancakes wurden frisch zubereitet. Auch der Kaffee wurde serviert. Darüberhinaus gab es eine große Auswahl am Buffet sowohl für italienische als auch internationale Gäste.

昔の王室のような可愛い作りが気に入って予約しました。ホテル前の道は比較的開けていて外観も可愛らしかったのが決め手でした。チェックインタイムより１時間ほど早く着きましたがお部屋に入れてくれました。ただ、予想以上にお部屋が狭かったことと、エアコンが設備としてあると記載があったものの使えませんでした。エアコンについて聞くと「not yet」と言われたので、夏までまだ使えないという意味だったのかも知れませんが、暑過ぎて夜通ししっかり窓を開けて寝ました。窓を開ければ涼しくなりますが、蚊が来るのか、電気式の蚊取り線香を貸してくれて着けていたので虫の被害もありませんでした。サンマルコ寺院とリアトル橋からも近くていいのですが、ホテルまでの道で、暗い細い道を1、2回通ります。ベネチアなので、それは避けて通れないかもしれません。 とにかくおとぎ話の世界のようなホテルで可愛かったです。

Most beautiful rooms and great views of the canals.

Hôtel très bien placé, personnel sympathique francophone, qui répond sympathiquement à toutes nos demandes; petit déjeuner varié et complet; très bonne literie; les seuls bémols sont l'insonorisation des chambres et la chambre standard avec vue sur... le mur du bâtiment de derrière.. donc pas de lumière du tout dans la chambre.

AC not good

Hotel Santa Marina. Pros. Room well finished and a good size for Venice. Nice bathroom. Breakfast staff very friendly and Breakfast choice good. Good location. Cons. Difficult to get a full nights sleep. Noise from other rooms and outside, during the night. Rooms facing the street on the left hand side of the hotel will experience noise in the early morning, anytime after 5.30am. This is from supplies being taken from boats to shops and restaurants nearby on pallets on pallet trucks on cobbled streets. Reception staff are efficient but not very engaging. A smile and some friendly conversation wouldn't go amiss. We have stayed here a few times and the cons on our list seem to be increasing. Probably somewhere different the next time we are in Venice.

Great service from the staff. From the front desk staff to the house keepers where all delightful. Thank you and we will be sure to come again. There was a lovely filipino house keeper who was so kind every morning welcoming us with a lovely warm smile.

The staff was very kind and accommodating. They moved us to a ground floor room since the elevator wasn’t working. They arranged for our water taxi.

Good value hotel within easy walking distance of San Marco, Rialto and other major sights. Although the room was small it was well maintained and functional. Staff were friendly and helpful. Breakfast was excellent, with a wide range of choices. Would recommend and definitely use again. Dave and Sally York’s

Convenient and quieter location, less than a ten minute walk to Rialto Bridge or St. Mark’s Basilica. Dock available for water taxis. Extremely helpful, 24hr reception. Very pleased with our experience.

Great hotel experience. Staff is excellent and helpful.

DO NOT STAY HERE. YOU ARE WASTING YOUR MONEY AND YOUR EXPERIENCE -only positives were the location and the friendly housekeeping -the hotel is run down. The rooms smell and the AC barely works. The rooms are very small. All the staff have an attitude. They are not friendly -we had an issue where we were being taken advantage of and the employee at the front desk laughed in our face when we asked to speak to a manager. He then proceeded to yell at us and play stupid. Was saying we were ridiculous when we are complaining about an upcharge for the water taxi and said we could afford it. He would not give us his name no matter how many times we asked. I would not be surprised if the hotel has a partnership with the scammers of Venice and pocketing money out of it -construction nearby started at 5am and woke us up -the customer service was a 0. This hotel was an excuse of a 4 star hotel

The hotel was perfectly situated, close to the main attractions and good restaurants and also a short (10 min) walk from the water bus stop from the airport. Friendly staff and the bonus of a comfort lounge area and bar.

Ich war eine Woche im Hotel Santa Marina und habe mich sehr wohl gefühlt. Das Hotel befindet sich in einem neueren Gebäude, ist aber komplett im venezianischen Stil eingerichtet. Die Mitarbeiter/innen waren fast alle sehr freundlich, besonders aufmerksam waren Sra. Marina im Service, Sra. Ivanca auf der Etage und der junge Hotelpage, der meinen Koffer aufs Zimmer brachte und mir ungefragt noch einige Informationen bzgl. Frühstückszeiten, Telefonnummer der Rezeption etc gab. Mein Zimmer (Classic Doppelzimmer Nr. 204) wäre mir für zwei Personen bei einem längeren Aufenthalt zu klein gewesen, aber für mich allein war die Größe perfekt und das Zimmer sehr gemütlich mit seinen stoffbespannten Wänden und dem sehr bequemen Bett. Im Kleiderschrank hätte ich mir auf der einen Seite Fächer gewünscht statt auf beiden Seiten Kleiderbügel und auch sonst gab es nur wenige Möglichkeiten, Dinge zu verstauen. Die Fenster blickten auf den Campo, der abends und nachts absolut ruhig war. Das Bad war schön und geräumig, allerdings fand ich den Ausstieg aus der Wanne ziemlich gefährlich, weil nirgends ein Haltegriff angebracht war. Das WLAN in meinem Zimmer war leider nicht stabil, beim Streamen gab es oft Unterbrechungen und es war sehr langsam. Das Frühstück war sehr gut, Rühr- oder Spiegeleier sowie Pancakes wurden frisch zubereitet. Auch der Kaffee wurde serviert. Darüberhinaus gab es eine große Auswahl am Buffet sowohl für italienische als auch internationale Gäste.

When reach in hotel reception we asked do have lift and receptionist said we don't have lift but lateron we found there is lift. First floor Rooms located for us lots stairs need to climbs with suitcases. I have knee problem and ny is also have clibming problem. One there is bad mattress and aircon did work properly. We booked classic rooms but they located for us bad than standard rooms. When asked those are not good and exchange room. Both rooms exchange again there is no central aircon, furnitures looks like 100 years old and walking shower is not good. Aircon fixed in wall and wall is not tidy and dust smelling. My self got Asthma and my wife is having lung disease. Kitchen and dinning areas on the rooms way. Early morning staffs making noise. Break fast is very bad. Staffs is face looks like rude and never smile. I have been lots holidays in Europe but never had this type bad experience. Expida needs to review this hotel.

Le personnel a été très accueillant et adorable , un petit déjeuner copieux et varié , la chambre a été entretenue tout le long de notre séjour . Merci au personnel hôtelier pour votre gentillesse, nous garderons un très bon souvenir de notre séjour chez vous

Good value hotel within easy walking distance of San Marco, Rialto and other major sights. Although the room was small it was well maintained and functional. Staff were friendly and helpful. Breakfast was excellent, with a wide range of choices. Would recommend and definitely use again. Dave and Sally York’s

Lovely hotel in a great location

Convenient and quieter location, less than a ten minute walk to Rialto Bridge or St. Mark’s Basilica. Dock available for water taxis. Extremely helpful, 24hr reception. Very pleased with our experience.

Loved the location. Walked everywhere we needed to with ease.

The Santa Marina is a classic Venice hotel, elegant and authentic. We enjoyed their private terrace for coffee. The location is good for nearby shops, restaurants and bars, however, many steps to negotiate if you have luggage & are utilizing the water bus system.

The hotel was perfectly situated, close to the main attractions and good restaurants and also a short (10 min) walk from the water bus stop from the airport. Friendly staff and the bonus of a comfort lounge area and bar.

Nice, traditional hotel on a quiet square just a few mins walk from the Rialto Bridge and Grand Canal so a really good location. Easy to find, get the water bus/taxi to Rialto and walk from there. Comfortable room (not quite as gorgeous as the photos) but had a good bed, a nice bathroom and a lovely bakery across the road. And you're in Venice :-)

O quarto é lindo, muito fofo, limpeza bem feita, café da manhã muito bem servido, funcionários simpáticos. E a localização é no coração de Veneza. Amei a estadia! Recomendo muito

Camera molto comoda pulita e silenziosa. Personale molto accogliente Mi hanno permesso di fare un check-in anticipato ben prima dell’orario standard La zona è molto bella perché tranquilla e silenziosa ma centralissima e quindi ci si sposta a piedi comodamente ovunque

LOVE this location. Close enough to the main attractions without being on a super busy and loud square. Staff were excellent and extremely helpful. Room was small but comfortable.

Really lovely stay. Staff were great. The breakfast was a little disappointing, but the hotel itself is very sweet.

Good value hotel within easy walking distance of San Marco, Rialto and other major sights. Although the room was small it was well maintained and functional. Staff were friendly and helpful. Breakfast was excellent, with a wide range of choices. Would recommend and definitely use again. Dave and Sally York’s

The hotel was clean, the lady at front desk was so nice and the breakfast had a lot of options.

A spotless and well run hotel with charming helpful staff. A magnificent breakfast served each day with optional scrambled egg and bacon cooked to order. Lots of pastries, fresh fruit, selection of yoghurts, sweet and savoury snacks and bread selection. We managed to get lost finding hotel most days - thank goodness for phones but en route from Rialto found lots of little shops, bridges coffee bars and boats. A daily adventure.

Ich war eine Woche im Hotel Santa Marina und habe mich sehr wohl gefühlt. Das Hotel befindet sich in einem neueren Gebäude, ist aber komplett im venezianischen Stil eingerichtet. Die Mitarbeiter/innen waren fast alle sehr freundlich, besonders aufmerksam waren Sra. Marina im Service, Sra. Ivanca auf der Etage und der junge Hotelpage, der meinen Koffer aufs Zimmer brachte und mir ungefragt noch einige Informationen bzgl. Frühstückszeiten, Telefonnummer der Rezeption etc gab. Mein Zimmer (Classic Doppelzimmer Nr. 204) wäre mir für zwei Personen bei einem längeren Aufenthalt zu klein gewesen, aber für mich allein war die Größe perfekt und das Zimmer sehr gemütlich mit seinen stoffbespannten Wänden und dem sehr bequemen Bett. Im Kleiderschrank hätte ich mir auf der einen Seite Fächer gewünscht statt auf beiden Seiten Kleiderbügel und auch sonst gab es nur wenige Möglichkeiten, Dinge zu verstauen. Die Fenster blickten auf den Campo, der abends und nachts absolut ruhig war. Das Bad war schön und geräumig, allerdings fand ich den Ausstieg aus der Wanne ziemlich gefährlich, weil nirgends ein Haltegriff angebracht war. Das WLAN in meinem Zimmer war leider nicht stabil, beim Streamen gab es oft Unterbrechungen und es war sehr langsam. Das Frühstück war sehr gut, Rühr- oder Spiegeleier sowie Pancakes wurden frisch zubereitet. Auch der Kaffee wurde serviert. Darüberhinaus gab es eine große Auswahl am Buffet sowohl für italienische als auch internationale Gäste.

Gammelt, men utrolig stilig gjennomført og ikke minst rent. Veldig god frokost for å være Italia. Nypresset juice hver dag og muligheter for egg og bacon om man vil ha.

Desayuno muy rico

The hotel is good, in a well-located area close to several points of interest. The service is good, and the buffet is decent for an American-style breakfast.

café da manhã com opções variadas, café e ovos servidos pelas atendendentes simpáticas. Panqueca de chocolate gostosa e tortas maravilhosas! O Hotel é pitoresco com muita estampa e o quarto pequeno porém muito confortável até com sofá e vista para a praça. Excelente localização!

Great breakfasts, especially as my Wife is GF, lots of choice and the breakfast staff were lovely, very helpful. Good central location a few minutes away from St Marks and Rialto! Furnishings a bit tired and could do with a spruce up, but in general a very nice stay.