Crown Spa Hotel Scarborough by Compass Hospitality
$132
/ night
Avg. for September
Select dates to see prices and availability
$132
/ night
Avg. for September
Monthly average prices
Nightly prices at Crown Spa Hotel Scarborough by Compass Hospitality average $82 in January, the cheapest month, and $141 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $82 |
| February | $85 |
| March | $87 |
| April | $102 |
| May | $112 |
| June | $140 |
| July | $141 |
| August | $134 |
| September | $132 |
| October | $105 |
| November | $93 |
| December | $97 |
J
F
M
A
M
J
J
A
Sep · $132
S
O
N
D
Most expensive: July (~$141)
Cheapest: January (~$82)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include c...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Taste Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Stay in one of 115 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
When you stay at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough, you'll be on the beach, just steps from Scarborough Spa and 5 minutes by foot from South Bay Beach. This beach hotel is 1.9 mi (3.1 km) from Scarborough Open Air Theatre and 1.5 mi (2.5 km) from North Bay Beach.
What's nearby
Rotunda Museum(0.2 miles)
South Bay Beach(0.2 miles)
South Cliff Italian Gardens(0.3 miles)
Scarborough Spa(0.4 miles)
Spa Cliff Lift(0.4 miles)
Stephen Joseph Theatre(0.5 miles)
Mecca Bingo(0.5 miles)
Opera House Casino(0.6 miles)
YMCA Theatre(0.6 miles)
Scarborough Maritime Heritage Centre(0.6 miles)
Falsgrave(0.7 miles)
Scarborough to Whitby Rail Trail(0.8 miles)
Scarborough Pleasure Steamers(0.9 miles)
St Mary's Church(0.9 miles)
Grave of Anne Brontë(0.9 miles)
The preferred airport for Crown Spa Hotel Scarborough by Compass Hospitality is Leeds (LBA-Leeds Bradford)(70.2 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
Location
Esplanade, South Cliff, Scarborough, Scarborough District, England, United Kingdom
Rotunda Museum (0.2 miles)
South Bay Beach (0.2 miles)
South Cliff Italian Gardens (0.3 miles)
Scarborough Spa (0.4 miles)
Spa Cliff Lift (0.4 miles)
Stephen Joseph Theatre (0.5 miles)
Guest reviews
7.8
Good
Based on 3,093 verified reviews
Who stays here?
Business
23%
Couple
53%
Family
6%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Crown Spa Hotel Scarborough by Compass Hospitality, travellers praise the cliff‑top location with sea views, the spa and gym, and generally friendly staff, while recurring concerns include dated areas, overly warm rooms without air‑conditioning, slow service, and maintenance inconsistencies.
Read moreWas this helpful?
What guests think
At Crown Spa Hotel Scarborough by Compass Hospitality, travellers praise the cliff‑top location with sea views, the spa and gym, and generally friendly staff, while recurring concerns include dated areas, overly warm rooms without air‑conditioning, slow service, and maintenance inconsistencies.
Facilities such as the pool, large jacuzzi, saunas and steam room are a highlight, though guests note occasional closures, cold water, and an understocked or small bar, plus paid or limited parking. Cleanliness and breakfast quality are inconsistent, with reports of stained carpets, mould or dirty windows and sticky tables, alongside others who found rooms clean and breakfast decent. Expect a traditional seaside hotel with great views and a useful spa, but variable rooms and service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Many guests enjoy the spa with pool, a very large jacuzzi, saunas and steam room, plus a decent gym. Others report dated areas, occasional closures or cold water, an understocked/small bar, and limited or paid parking.
Related guest reviews
10
Stephen
Oct 7, 2025
·
Stayed 2 nights
Efficient and friendly check in. Staff very courteous and helpful. Our room was a little tired and old fashioned but clean and comfortable. Bathroom facilities very good. Breakfast buffet food was not particularly hot. I suspect the food server heater was inadequate. Evening meal was excellent, again lovely staff and very reasonable prices. The pool and spa is really superb and well worth using. It's the biggest jacuzzi we've ever seen! Overall a very pleasurable stay.
Efficient and friendly check in. Staff very courteous and helpful. Our room was a little tired and old fashioned but clean and comfortable. Bathroom facilities very good. Breakfast buffet food was not particularly hot. I suspect the food server heater was inadequate. Evening meal was excellent, again lovely staff and very reasonable prices. The pool and spa is really superb and well worth using. It's the biggest jacuzzi we've ever seen! Overall a very pleasurable stay.
4
Carl
Oct 31, 2025
·
Stayed 4 nights
The hotel is about 15 years overdue a refit. lots of damage and the pool was falling apart
The hotel is about 15 years overdue a refit. lots of damage and the pool was falling apart
8
Chloe
Apr 24, 2025
·
Stayed 1 night
Nice hotel & great spa facility’s. Parking is a little bit of a nightmare but paid £5 for two days for on street parking. Bar was nice as well. Hotel is on top of a hill so be prepared to get your steps in!
Nice hotel & great spa facility’s. Parking is a little bit of a nightmare but paid £5 for two days for on street parking. Bar was nice as well. Hotel is on top of a hill so be prepared to get your steps in!
8
Rebecca
Jul 13, 2025
·
Stayed 1 night
The hotel is in a perfect location and we managed to get parking close by. Parking was £2.50 for 2 days so considered that a good deal. The hotel is a little tired but comfortable and the pool was lovely. The ice room was amazing but a little disappointed the sauna was closed on the day we went.
The hotel is in a perfect location and we managed to get parking close by. Parking was £2.50 for 2 days so considered that a good deal. The hotel is a little tired but comfortable and the pool was lovely. The ice room was amazing but a little disappointed the sauna was closed on the day we went.
8
CHRISTOPHER
Sep 5, 2023
·
Stayed 2 nights
Spa - no jacuzzi working from arrival to departure with no prior update on the failure of this spa feature which was an attraction to stay at this venue No “compensation”for this failure - could have credited a breakfast or a drink at the bar etc ( disappointing ) Overall , room with sea view and the service very good during our two night stay
Spa - no jacuzzi working from arrival to departure with no prior update on the failure of this spa feature which was an attraction to stay at this venue No “compensation”for this failure - could have credited a breakfast or a drink at the bar etc ( disappointing ) Overall , room with sea view and the service very good during our two night stay
8
Donna
Jul 8, 2025
·
Stayed 2 nights
Hotel very good, great location, friendly staff, good breakfast. Hotel bar under stocked, advertised cocktails but had very few ingredients. Limited gins and drinks in general. I would stay here again.
Hotel very good, great location, friendly staff, good breakfast. Hotel bar under stocked, advertised cocktails but had very few ingredients. Limited gins and drinks in general. I would stay here again.
8
Steven
Nov 24, 2025
·
Stayed 1 night
We stayed Saturday to Sunday in November. Bathroom was a wet room with a shower and a large bath. Fairly recent refurbishment apparent. Spa facilities were complimentary which was good and as it should be. Comprised two sauna. One steam room, one ice room, swimming pool, lots of gym kit. Breakfast was buffet style with a good full English and other options.
We stayed Saturday to Sunday in November. Bathroom was a wet room with a shower and a large bath. Fairly recent refurbishment apparent. Spa facilities were complimentary which was good and as it should be. Comprised two sauna. One steam room, one ice room, swimming pool, lots of gym kit. Breakfast was buffet style with a good full English and other options.
4
Rebecca
Jul 31, 2025
·
Stayed 1 night
Facilities were very tired, room was very warm, carpet needs to be replaced. Pool hours are limited for children. Arrived at 6pm and was told children hours were over. Not family friendly.
Facilities were very tired, room was very warm, carpet needs to be replaced. Pool hours are limited for children. Arrived at 6pm and was told children hours were over. Not family friendly.
10
Mark
Dec 12, 2024
·
Stayed 2 nights
Always a pleasre to visit the Crown Spa Hotel. The staff a very friendly and helpful especially the more mature members of staff. Leisure facilities are very good with gym, pool, 2 saunas, a steam room etc. We didn't eat at the hotel on this occasion but have on previous visits and enjoyed the food. The only slight problem affecting our comfort was the temperature of the room which was very warm when we arrived but a combination of opening the windows and turning the radiator off worked in the main room. Unfortunately the towel rail in the bathroom would not turn off and it was so warm in there that the water had evaporated from the waste trap of the bath allowing the smell of drains through but this was quickly fixed by running a bath tap to refill the trap and stop the smell. The bed was very comfortable and the room was spotless.
Always a pleasre to visit the Crown Spa Hotel. The staff a very friendly and helpful especially the more mature members of staff. Leisure facilities are very good with gym, pool, 2 saunas, a steam room etc. We didn't eat at the hotel on this occasion but have on previous visits and enjoyed the food. The only slight problem affecting our comfort was the temperature of the room which was very warm when we arrived but a combination of opening the windows and turning the radiator off worked in the main room. Unfortunately the towel rail in the bathroom would not turn off and it was so warm in there that the water had evaporated from the waste trap of the bath allowing the smell of drains through but this was quickly fixed by running a bath tap to refill the trap and stop the smell. The bed was very comfortable and the room was spotless.
8
Stephen
Jul 7, 2025
·
Stayed 1 night
No malt whisky at the bar 🤔
No malt whisky at the bar 🤔
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback varies: some rooms are clean, but many mention stained carpets, mould or bad smells, dirty cups/windows, and sticky or uncleared tables at breakfast. Several say a deep clean is needed in parts of the hotel.
Related guest reviews
4
Kimberly
Aug 14, 2024
·
Stayed 3 nights
Staff were excellent - and so it’s a real shame that overall we were really disappointed with our stay at the Crown Spa in Scarborough. The property is tired inside and out and while that’s not an issue for me usually as older hotels tend to have more charm, it was this time because it was really not very clean in public areas especially the restaurant. Egg up the back of bench seats, old food and stains on woodwork and just generally unloved and in desperate need of a deep clean. The hotel lacked ambience, which I was surprised about given its position and historic significance in Scarborough. No music in bar, restaurant or seating area for atmosphere, the whole of that area had a really weird and uncomfortable vibe. Furniture in room was chipped and peeling. No valance on beds, absolutely not a 4* room, but very much at 4* prices. Patio area outside bar was dirty with rubbish on the floor and unkempt plants, not a very pleasant place to sit. Bathroom looked out over a taxi firm & garage which was fine except if you opened the window they had a full view of anyone using the toilet(!!) there was a ratty blind but it really wasn’t ideal. Also noisy overnight, some kind of machine running for most of the night sounded like a fan or maybe washing machine? Overall absolutely not worth the money paid - wish I had chosen a different hotel for our trip.
Staff were excellent - and so it’s a real shame that overall we were really disappointed with our stay at the Crown Spa in Scarborough. The property is tired inside and out and while that’s not an issue for me usually as older hotels tend to have more charm, it was this time because it was really not very clean in public areas especially the restaurant. Egg up the back of bench seats, old food and stains on woodwork and just generally unloved and in desperate need of a deep clean. The hotel lacked ambience, which I was surprised about given its position and historic significance in Scarborough. No music in bar, restaurant or seating area for atmosphere, the whole of that area had a really weird and uncomfortable vibe. Furniture in room was chipped and peeling. No valance on beds, absolutely not a 4* room, but very much at 4* prices. Patio area outside bar was dirty with rubbish on the floor and unkempt plants, not a very pleasant place to sit. Bathroom looked out over a taxi firm & garage which was fine except if you opened the window they had a full view of anyone using the toilet(!!) there was a ratty blind but it really wasn’t ideal. Also noisy overnight, some kind of machine running for most of the night sounded like a fan or maybe washing machine? Overall absolutely not worth the money paid - wish I had chosen a different hotel for our trip.
6
Gill
Feb 22, 2025
·
Stayed 2 nights
Reception area was nice.the bedroom was a let down windows broken, paint peeling off inside, television in the bedroom only worked on a few channels the first night and then worked better the second night, the television in the bathroom worked better.tap surrounds not on straight,basin tap wobbly. Not a good selection of tea or coffee just one type of each. The room was not dusted completely on the second day there were bits that were missed.when I asked how to get to the pool on Saturday morning the receptionist did not tell me it did not open till 8 when she could see I was going down there.
Reception area was nice.the bedroom was a let down windows broken, paint peeling off inside, television in the bedroom only worked on a few channels the first night and then worked better the second night, the television in the bathroom worked better.tap surrounds not on straight,basin tap wobbly. Not a good selection of tea or coffee just one type of each. The room was not dusted completely on the second day there were bits that were missed.when I asked how to get to the pool on Saturday morning the receptionist did not tell me it did not open till 8 when she could see I was going down there.
8
Ashley
Jun 8, 2025
·
Stayed 1 night
The room was terrible looking into a wall Very dated Mould in bathroom
The room was terrible looking into a wall Very dated Mould in bathroom
6
Steven
Jun 29, 2023
·
Stayed 1 night
The room and toilet were not cleaned enough. The carpet had not been vacuumed in a while nor the dresser or the area around the TV had been dusted for weeks. The bathroom door was dirty with finger prints and old water marks and the radiator in the toilet from where the towels were hanging was horribly dirty. The toilet was running and could not be stopped and the soap dispenser was broken. The hotel room's door could not be locked from the inside at night.This was the worst "4 star" hotel I have ever stayed at!
The room and toilet were not cleaned enough. The carpet had not been vacuumed in a while nor the dresser or the area around the TV had been dusted for weeks. The bathroom door was dirty with finger prints and old water marks and the radiator in the toilet from where the towels were hanging was horribly dirty. The toilet was running and could not be stopped and the soap dispenser was broken. The hotel room's door could not be locked from the inside at night.This was the worst "4 star" hotel I have ever stayed at!
6
Terry
Sep 13, 2025
·
Stayed 3 nights
The Hotel decor is tired and most areas including the rooms could do with a deep clean. The most disappointing part of our stay was the whole of the breakfast experience. The food when available was good and tasty however the self service area was constantly out of food and when we asked the staff we were told they were unable to restock due to inadequate supplies. Also the tables were not what we would have expected having paid a premium rate for B&B, they were all very sticky, when we pointed out this to the staff on duty, we were advised that they were waiting for the tables to be re surfaced! on two morning of our stay none of the used plates etc. were moved from the table. We also observed an obvious shortage of staff, who clearly could not cope under the pressure!
The Hotel decor is tired and most areas including the rooms could do with a deep clean. The most disappointing part of our stay was the whole of the breakfast experience. The food when available was good and tasty however the self service area was constantly out of food and when we asked the staff we were told they were unable to restock due to inadequate supplies. Also the tables were not what we would have expected having paid a premium rate for B&B, they were all very sticky, when we pointed out this to the staff on duty, we were advised that they were waiting for the tables to be re surfaced! on two morning of our stay none of the used plates etc. were moved from the table. We also observed an obvious shortage of staff, who clearly could not cope under the pressure!
4
Nigel
Oct 29, 2025
·
Stayed 1 night
Staff were nice and helpful. Room was not very clean. Very small for the money. TV didnt work, even though they said it was fixed. Cramped room for £98.00. Although that did include breakfast. Won't be going back. Ideal for multiple people on coach trips. Couldn't find my booking, then triwd to charge £198.00 for the same room. Reception sorted it out ok. Carpark limited and poor signs in the dark
Staff were nice and helpful. Room was not very clean. Very small for the money. TV didnt work, even though they said it was fixed. Cramped room for £98.00. Although that did include breakfast. Won't be going back. Ideal for multiple people on coach trips. Couldn't find my booking, then triwd to charge £198.00 for the same room. Reception sorted it out ok. Carpark limited and poor signs in the dark
8
Lorna
Oct 5, 2025
·
Stayed 2 nights
Was a decent hotel. Lack of toilet paper in public toilets and definitely needs some attention to rooms. Taps were a bit dodgy and drains blocked. Room service not so good. Reception staff were outstanding though; super friendly
Was a decent hotel. Lack of toilet paper in public toilets and definitely needs some attention to rooms. Taps were a bit dodgy and drains blocked. Room service not so good. Reception staff were outstanding though; super friendly
6
Sarah
Aug 6, 2024
·
Stayed 1 night
the hotel could do with a deep clean, such as bannisters, felt dirty to touch, around our bathroom sink was dirty. the mattress was well worn and we kept rolling in to the middle of the bed... generally just needs a good refresh
the hotel could do with a deep clean, such as bannisters, felt dirty to touch, around our bathroom sink was dirty. the mattress was well worn and we kept rolling in to the middle of the bed... generally just needs a good refresh
4
Paremjit
Feb 23, 2025
·
Stayed 2 nights
Dirty rooms ripped blind in bathroom needs a referb this hotel not worth the price
Dirty rooms ripped blind in bathroom needs a referb this hotel not worth the price
8
Jonathan
Jul 4, 2025
·
Stayed 1 night
Pool is very small and tv didnt work, carpet was stained, soft spot in bathroom floor and dirty windows
Pool is very small and tv didnt work, carpet was stained, soft spot in bathroom floor and dirty windows
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Room size and views vary from spacious sea‑view rooms to compact or back‑facing ones. Common issues include very warm rooms with no air conditioning, dated decor and creaky floors, restricted balcony access, and small or unreliable TVs.
Related guest reviews
8
Ashley
Jun 23, 2024
·
Stayed 1 night
Lovely little hotel right on the sea front at Scarborough. Hotel staff were pleasant and was greeted on arrival. Parking is a little iffy with the entrance at the rear and there’s quite a few steep stairs to get down especially if you have a larger bag. The hotel room was quite dated, no air conditioning, and a very small TV. However, the location and other facilities make up for these shortfalls.
Lovely little hotel right on the sea front at Scarborough. Hotel staff were pleasant and was greeted on arrival. Parking is a little iffy with the entrance at the rear and there’s quite a few steep stairs to get down especially if you have a larger bag. The hotel room was quite dated, no air conditioning, and a very small TV. However, the location and other facilities make up for these shortfalls.
6
Andrew
Mar 4, 2025
·
Stayed 1 night
Hotel was ok. Little faded in places and uneven floorboards etc. Staff were really nice and a great check in The gym and spa were surprisingly really good Room was a bit faded for a superior room, bed comfortable but with Tiny tv and one broken chair it didn’t feel superior Breakfast was ok but felt like deaths waiting room. There was no background music and it was near silent with the overall loud chitter chatter of staff bresking the silence
Hotel was ok. Little faded in places and uneven floorboards etc. Staff were really nice and a great check in The gym and spa were surprisingly really good Room was a bit faded for a superior room, bed comfortable but with Tiny tv and one broken chair it didn’t feel superior Breakfast was ok but felt like deaths waiting room. There was no background music and it was near silent with the overall loud chitter chatter of staff bresking the silence
6
Ryan
Sep 28, 2025
·
Stayed 2 nights
Staff really friendly and helpful. Room supposed to be superior I’d hate to see basic! Very tired decor, nothing like images on website, burns on carpet, very creaky floors and shower floor felt like a sponge. Good location if you like walking up steep hills from town or double build from front!
Staff really friendly and helpful. Room supposed to be superior I’d hate to see basic! Very tired decor, nothing like images on website, burns on carpet, very creaky floors and shower floor felt like a sponge. Good location if you like walking up steep hills from town or double build from front!
6
Joseph
Aug 26, 2024
·
Stayed 2 nights
The room was no better than a travellodge but was far more expensive. The view from the window was of a wall of the hotel about 6 feet away.
The room was no better than a travellodge but was far more expensive. The view from the window was of a wall of the hotel about 6 feet away.
6
Keith
Jun 21, 2025
·
Stayed 1 night
Outside of the hotel looks lovely. Sea facing hotel room is a must. Rear of the hotel is not as pretty. No air conditioning in the room and only found the fan in morning. Breakfast buffet was good but we’ve had better
Outside of the hotel looks lovely. Sea facing hotel room is a must. Rear of the hotel is not as pretty. No air conditioning in the room and only found the fan in morning. Breakfast buffet was good but we’ve had better
10
Sarah
Sep 4, 2025
·
Stayed 2 nights
Beautiful sea view. Only one small suggestion is the room was incredibly hot despite the small fan provided so some type of air con would be amazing.
Beautiful sea view. Only one small suggestion is the room was incredibly hot despite the small fan provided so some type of air con would be amazing.
6
Christopher
Jun 15, 2025
·
Stayed 1 night
Prior to arrival the communication with the hotel was terrible. No way to contact reception and the phone lines constantly do not work or switched off. Looks like a lack of staff issue or overworked perhaps. It’s very poor. The worst I’ve ever experienced. Upon arrival check in was fine and relatively swift. The room on the top floor was big but space underutilised. The bed was small for the room. TV far away from the bed. Was clean but a million different sets of lights and none of them appeared to work the main light in the room. Bathroom again big but the shower is above the bath. The bath has a concave wavy floor and the shower head is above the centre. It’s impossible and impracticable to have a wavy bath floor when trying to have a shower. It’s really poor. However you do get a TV in there for some reason. The corridors had trolleys and food left out all the time we stayed and they were there in the morning still. Again a lack of staff appears the issue. It’s OK but how people can have their wedding here is beyond me. A 4/10 because it was clean and I only had to pay £6 for the stay. I would not go back.
Prior to arrival the communication with the hotel was terrible. No way to contact reception and the phone lines constantly do not work or switched off. Looks like a lack of staff issue or overworked perhaps. It’s very poor. The worst I’ve ever experienced. Upon arrival check in was fine and relatively swift. The room on the top floor was big but space underutilised. The bed was small for the room. TV far away from the bed. Was clean but a million different sets of lights and none of them appeared to work the main light in the room. Bathroom again big but the shower is above the bath. The bath has a concave wavy floor and the shower head is above the centre. It’s impossible and impracticable to have a wavy bath floor when trying to have a shower. It’s really poor. However you do get a TV in there for some reason. The corridors had trolleys and food left out all the time we stayed and they were there in the morning still. Again a lack of staff appears the issue. It’s OK but how people can have their wedding here is beyond me. A 4/10 because it was clean and I only had to pay £6 for the stay. I would not go back.
6
Rebecca
Sep 5, 2025
·
Stayed 1 night
We had a 1 night stay at this hotel in August. We couldn't check in until 3pm and when we did come back, there was quite a wait to check in. This could be managed better. Reception did give us a scratchcard to put on the car for parking at the front, which costs £5 for 2 days. The hotel is a lovely building, but is quite dated and needs upgrading. Our room floor, dipped down towards the bathroom. The location is ok, but you will struggle to walk down and back up to the town due to the steep hill. The spa was available to use at anytime. They had a good range of facilities, but again are quite dated and need upgrading. If this was a cheap break, I would have scored it higher than ok, but have stayed in better hotels for the price we paid.
We had a 1 night stay at this hotel in August. We couldn't check in until 3pm and when we did come back, there was quite a wait to check in. This could be managed better. Reception did give us a scratchcard to put on the car for parking at the front, which costs £5 for 2 days. The hotel is a lovely building, but is quite dated and needs upgrading. Our room floor, dipped down towards the bathroom. The location is ok, but you will struggle to walk down and back up to the town due to the steep hill. The spa was available to use at anytime. They had a good range of facilities, but again are quite dated and need upgrading. If this was a cheap break, I would have scored it higher than ok, but have stayed in better hotels for the price we paid.
10
Duncan
Jun 27, 2025
·
Stayed 1 night
We were in room 302 which has a sea view and was very clean and well presented. My only comment on the room is it was very warm, it felt like the heating was on, even though the outside weather was 20 degrees and overcast. I was also a bit surprised at the additional £50 I was asked to pay on check in (????), although this is refunded when you check out. The staff are very nice and the hotel very good and I would recommend a stay here. The hotel is very high up and there are a lot of steps to climb if the tramway isn't working from the beach to the top of the hill. Overall I was very pleased with our stay at the Crown Spa Hotel and would certainly revisit.
We were in room 302 which has a sea view and was very clean and well presented. My only comment on the room is it was very warm, it felt like the heating was on, even though the outside weather was 20 degrees and overcast. I was also a bit surprised at the additional £50 I was asked to pay on check in (????), although this is refunded when you check out. The staff are very nice and the hotel very good and I would recommend a stay here. The hotel is very high up and there are a lot of steps to climb if the tramway isn't working from the beach to the top of the hill. Overall I was very pleased with our stay at the Crown Spa Hotel and would certainly revisit.
6
pat
Feb 19, 2024
·
Stayed 2 nights
Booked executive double sea view room executive just means 3 red light bulbs and built in tv in bathroom top of fridge was covered in dust and huge cobweb in corner ceiling fan didnt work the electric plug in fan was so loud like sleeping with a truck in room but was so hot we didnt even turn duvet down just tried to sleep on top staff were nice and food was good but dont think will be going back .
Booked executive double sea view room executive just means 3 red light bulbs and built in tv in bathroom top of fridge was covered in dust and huge cobweb in corner ceiling fan didnt work the electric plug in fan was so loud like sleeping with a truck in room but was so hot we didnt even turn duvet down just tried to sleep on top staff were nice and food was good but dont think will be going back .
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, but check‑in queues, slow bar/restaurant service, understaffing, and inconsistent communication or problem resolution are recurring themes.
Related guest reviews
6
Gary
Jul 27, 2025
·
Stayed 1 night
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
10
Jane
Oct 5, 2024
·
Stayed 3 nights
The staff at the hotel were superb - all of them. They made our stay wonderful. My husband is in a wheelchair and so things can be a bit difficult at times. It was clear that at breakfast they were busy, but they still stayed cheerful and helpful. The front desk ladies, so helpful and nice too. Thank you
The staff at the hotel were superb - all of them. They made our stay wonderful. My husband is in a wheelchair and so things can be a bit difficult at times. It was clear that at breakfast they were busy, but they still stayed cheerful and helpful. The front desk ladies, so helpful and nice too. Thank you
8
Luke
Oct 19, 2025
·
Stayed 1 night
When we arrived there was a queue at reception with only one desk open. Several other staff milling about but they appeared unconcerned that folks had been waiting quite some time. However, other than the service the rest of the stay was great. The whirlpool was amazing and huge.
When we arrived there was a queue at reception with only one desk open. Several other staff milling about but they appeared unconcerned that folks had been waiting quite some time. However, other than the service the rest of the stay was great. The whirlpool was amazing and huge.
8
CHRISTOPHER
Sep 5, 2023
·
Stayed 2 nights
Spa - no jacuzzi working from arrival to departure with no prior update on the failure of this spa feature which was an attraction to stay at this venue No “compensation”for this failure - could have credited a breakfast or a drink at the bar etc ( disappointing ) Overall , room with sea view and the service very good during our two night stay
Spa - no jacuzzi working from arrival to departure with no prior update on the failure of this spa feature which was an attraction to stay at this venue No “compensation”for this failure - could have credited a breakfast or a drink at the bar etc ( disappointing ) Overall , room with sea view and the service very good during our two night stay
8
Christopher
Jul 23, 2025
·
Stayed 1 night
Good stay Staff friendly but very slow check in
Good stay Staff friendly but very slow check in
6
Christina
Sep 11, 2023
·
Stayed 2 nights
The hotel was great. Nice location, staff were friendly. Room great and bed comfy. Breakfast - well that was another story. On the Saturday our first morning we went, got rather unclear instructions from the Maitre D and were left to find a table. No menu, no salt and pepper, no glasses for juice. We’re asked if we wanted to order a hot breakfast and how we wanted our eggs. No menu so didn’t know there were choices. I’ve never had a poached egg be hard boiled before - that takes some doing! That said, once told they did bring a replacement. Sunday - well that was another story. It was busier and they just couldn’t cope. They had no system and no control. We arrived with the Maitre D who sent us to the top dining room. It was about 60% occupied. The problem was all the empty tables had not been cleared so there was nowhere to sit. We managed to find a table with no cutlery that had just been cleared. There were dirty tables for ages. Now we knew about the menu we ordered differently - kippers which were done nicely. The breakfast had a fried egg - thought it was a joke one it was so rubbery. No milk on the table so helped ourselves to some in a glass from the cereal counter. Why did we go to all this trouble on a 4 star hotel? The staff and Maitre D were constantly shouting and arguing in the corridor. It was embarrassing. Judging by the food inconsistency no one was running the pass properly. In our opinion the hotel is 4star - the restaurant maximum 2star
The hotel was great. Nice location, staff were friendly. Room great and bed comfy. Breakfast - well that was another story. On the Saturday our first morning we went, got rather unclear instructions from the Maitre D and were left to find a table. No menu, no salt and pepper, no glasses for juice. We’re asked if we wanted to order a hot breakfast and how we wanted our eggs. No menu so didn’t know there were choices. I’ve never had a poached egg be hard boiled before - that takes some doing! That said, once told they did bring a replacement. Sunday - well that was another story. It was busier and they just couldn’t cope. They had no system and no control. We arrived with the Maitre D who sent us to the top dining room. It was about 60% occupied. The problem was all the empty tables had not been cleared so there was nowhere to sit. We managed to find a table with no cutlery that had just been cleared. There were dirty tables for ages. Now we knew about the menu we ordered differently - kippers which were done nicely. The breakfast had a fried egg - thought it was a joke one it was so rubbery. No milk on the table so helped ourselves to some in a glass from the cereal counter. Why did we go to all this trouble on a 4 star hotel? The staff and Maitre D were constantly shouting and arguing in the corridor. It was embarrassing. Judging by the food inconsistency no one was running the pass properly. In our opinion the hotel is 4star - the restaurant maximum 2star
10
Sheila
Oct 1, 2025
·
Stayed 1 night
Good location . Very friendly & helpful staff
Good location . Very friendly & helpful staff
10
Duncan
Jun 27, 2025
·
Stayed 1 night
We were in room 302 which has a sea view and was very clean and well presented. My only comment on the room is it was very warm, it felt like the heating was on, even though the outside weather was 20 degrees and overcast. I was also a bit surprised at the additional £50 I was asked to pay on check in (????), although this is refunded when you check out. The staff are very nice and the hotel very good and I would recommend a stay here. The hotel is very high up and there are a lot of steps to climb if the tramway isn't working from the beach to the top of the hill. Overall I was very pleased with our stay at the Crown Spa Hotel and would certainly revisit.
We were in room 302 which has a sea view and was very clean and well presented. My only comment on the room is it was very warm, it felt like the heating was on, even though the outside weather was 20 degrees and overcast. I was also a bit surprised at the additional £50 I was asked to pay on check in (????), although this is refunded when you check out. The staff are very nice and the hotel very good and I would recommend a stay here. The hotel is very high up and there are a lot of steps to climb if the tramway isn't working from the beach to the top of the hill. Overall I was very pleased with our stay at the Crown Spa Hotel and would certainly revisit.
4
Stephen
Nov 21, 2023
·
Stayed 2 nights
Booked 2 nights through Hotels.com as we had a reward night and voucher, so the deal was very good. I have stayed at this hotel several times and found it in the past to be very good at all times, definitely the best hotel in town, alas no longer. Starting with the arrival - check in was slow (admittedly it was at 3pm and was busy) and reception staff seemed to have lost the balance between personability and efficiency; spent a long time talking to guests on check in. Worse still was that we seemed to be classed as second-class guests because we didn't book directly with the hotel; "ah, you booked through Expedia" was mentioned twice. It may not be true, but that's how we were made to feel. The room itself was pokey, much more cheap B&B than 4 star hotel in terms of size. The bins hadn't been emptied from the last guests to use it, but the worst thing was the heat. It was so hot! Even with the window open, heating off and the fan provided on it was extremely uncomfortable. I had to take a cold bath overnight to cool down and try to sleep - the bath was also tiny! Generally, the hotel is showing it's age - everything works but could do with some renovation. The swimming pool was cold (the heat may have been diverted to our room!) and the changing room floor looked like it hadn't been cleaned all day when I went in the afternoon. Check out was very quick though; we would have aired our concerns but was never asked how our say was, just a simple goodbye.
Booked 2 nights through Hotels.com as we had a reward night and voucher, so the deal was very good. I have stayed at this hotel several times and found it in the past to be very good at all times, definitely the best hotel in town, alas no longer. Starting with the arrival - check in was slow (admittedly it was at 3pm and was busy) and reception staff seemed to have lost the balance between personability and efficiency; spent a long time talking to guests on check in. Worse still was that we seemed to be classed as second-class guests because we didn't book directly with the hotel; "ah, you booked through Expedia" was mentioned twice. It may not be true, but that's how we were made to feel. The room itself was pokey, much more cheap B&B than 4 star hotel in terms of size. The bins hadn't been emptied from the last guests to use it, but the worst thing was the heat. It was so hot! Even with the window open, heating off and the fan provided on it was extremely uncomfortable. I had to take a cold bath overnight to cool down and try to sleep - the bath was also tiny! Generally, the hotel is showing it's age - everything works but could do with some renovation. The swimming pool was cold (the heat may have been diverted to our room!) and the changing room floor looked like it hadn't been cleaned all day when I went in the afternoon. Check out was very quick though; we would have aired our concerns but was never asked how our say was, just a simple goodbye.
4
Shan
Apr 21, 2025
·
Stayed 2 nights
The room was very “vintage”. Window had to be kept open with some sort of wooden block. We had dinner at “Taste” inside the hotel. The starters were fine - watermelon and feta salad and a prawn cocktail. For our mains we had sirloins and we asked for them to be rare - one arrived rare and one was medium with soggy oily chips. £114 total for our meals and I definitely don’t think it was worth it at all. No pints on tap on day 1 of our stay as the taps weren’t working (over Easter weekend). On day two, one tap was working because a staff member “jippoed” the tap somehow (which we know because bar staff were chatting away as if there were no customers present). Ordered a simple plate of chips for my toddler which took a whole hour because apparently the system didn’t put it through to the kitchen??? Staff were all really miserable, short off and not very helpful. We asked for a cot in our room and it was simply plopped in there for us to set up (cot was also stained and dirty). The highlight of the trip- a whopping £5 for TAP WATER to be brought to our room as they had NO BOTTLES OF WATER!!! We were brought two Carlsberg branded pint glasses of tap water and I was flabbergasted. Was very excited to leave this premises. Will not be returning. It’s a cash grab of a place with very little to offer young people/families.
The room was very “vintage”. Window had to be kept open with some sort of wooden block. We had dinner at “Taste” inside the hotel. The starters were fine - watermelon and feta salad and a prawn cocktail. For our mains we had sirloins and we asked for them to be rare - one arrived rare and one was medium with soggy oily chips. £114 total for our meals and I definitely don’t think it was worth it at all. No pints on tap on day 1 of our stay as the taps weren’t working (over Easter weekend). On day two, one tap was working because a staff member “jippoed” the tap somehow (which we know because bar staff were chatting away as if there were no customers present). Ordered a simple plate of chips for my toddler which took a whole hour because apparently the system didn’t put it through to the kitchen??? Staff were all really miserable, short off and not very helpful. We asked for a cot in our room and it was simply plopped in there for us to set up (cot was also stained and dirty). The highlight of the trip- a whopping £5 for TAP WATER to be brought to our room as they had NO BOTTLES OF WATER!!! We were brought two Carlsberg branded pint glasses of tap water and I was flabbergasted. Was very excited to leave this premises. Will not be returning. It’s a cash grab of a place with very little to offer young people/families.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Cliff‑top position with wide sea views and walking access to town and beaches, though the steep hill back may challenge some. Handy for events and sightseeing.
Related guest reviews
8
Jannette
Aug 31, 2025
·
Stayed 1 night
Check in was awful. Queued to check in, 10 minutes early. The receptionists said we had to wait until 3. Waited, then had to queue again for 15 minutes at 3 o'clock. Location is good. There was no staff member at the entrance lobby when we got back to the hotel at midnight. Felt a bit unsafe.
Check in was awful. Queued to check in, 10 minutes early. The receptionists said we had to wait until 3. Waited, then had to queue again for 15 minutes at 3 o'clock. Location is good. There was no staff member at the entrance lobby when we got back to the hotel at midnight. Felt a bit unsafe.
10
Simon
Aug 3, 2025
·
Stayed 1 night
The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional.
The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional.
8
Arthur
Apr 25, 2025
·
Stayed 2 nights
Stayed a few times and it's a good hotel not to far to walk into Scarborough shopping area..
Stayed a few times and it's a good hotel not to far to walk into Scarborough shopping area..
8
Wendy
Jul 29, 2025
·
Stayed 3 nights
Like so many hotels in British resorts, it suffers from having been there a long time. However the staff and location more than make up for that. From queries before check in and throughout our stay all the staff, whatever position they held, were exceptional.Beds were super comfortable. Always lot water. Food was fine. So easy to get down to the spa or into town
Like so many hotels in British resorts, it suffers from having been there a long time. However the staff and location more than make up for that. From queries before check in and throughout our stay all the staff, whatever position they held, were exceptional.Beds were super comfortable. Always lot water. Food was fine. So easy to get down to the spa or into town
8
Chloe
Apr 24, 2025
·
Stayed 1 night
Nice hotel & great spa facility’s. Parking is a little bit of a nightmare but paid £5 for two days for on street parking. Bar was nice as well. Hotel is on top of a hill so be prepared to get your steps in!
Nice hotel & great spa facility’s. Parking is a little bit of a nightmare but paid £5 for two days for on street parking. Bar was nice as well. Hotel is on top of a hill so be prepared to get your steps in!
8
David
Jul 22, 2025
·
Stayed 1 night
Great location.
Great location.
6
Donald
Sep 8, 2025
·
Stayed 1 night
Average at best. But amazing location.
Average at best. But amazing location.
8
Linda
Jul 29, 2025
·
Stayed 1 night
All the staff were friendly and helpful. Location great for getting to the town centre. The spa facilities excellent.
All the staff were friendly and helpful. Location great for getting to the town centre. The spa facilities excellent.
8
Xianhong
Aug 24, 2024
·
Stayed 2 nights
superb location
superb location
10
Babak
Mar 22, 2025
·
Stayed 2 nights
I had a very joyful moments as it was my first time in Scarborough. Hotel Location and scenery over the hill was amazing. There was a very good walkway towards beach and to the town centre that help us to have a lovely walk around the city centre and coast line.
I had a very joyful moments as it was my first time in Scarborough. Hotel Location and scenery over the hill was amazing. There was a very good walkway towards beach and to the town centre that help us to have a lovely walk around the city centre and coast line.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and dining are inconsistent: some enjoyed good cooked options, but others found items lukewarm, selection limited, or service disorganized; the bar is sometimes understocked for beer, spirits or cocktails.
Related guest reviews
6
Gary
Jul 27, 2025
·
Stayed 1 night
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
4
Chris
Sep 7, 2025
·
Stayed 2 nights
Bathroom appeared clean but smelt bad. Could not get a bar snack of any kind on the Saturday night due to the kitchen being too busy to take any more orders for the entire night. No Scotch or Irish whisky at the bar on Saturday night and check in and check out took along time due to staff training issues.
Bathroom appeared clean but smelt bad. Could not get a bar snack of any kind on the Saturday night due to the kitchen being too busy to take any more orders for the entire night. No Scotch or Irish whisky at the bar on Saturday night and check in and check out took along time due to staff training issues.
10
Stephen
Oct 7, 2025
·
Stayed 2 nights
Efficient and friendly check in. Staff very courteous and helpful. Our room was a little tired and old fashioned but clean and comfortable. Bathroom facilities very good. Breakfast buffet food was not particularly hot. I suspect the food server heater was inadequate. Evening meal was excellent, again lovely staff and very reasonable prices. The pool and spa is really superb and well worth using. It's the biggest jacuzzi we've ever seen! Overall a very pleasurable stay.
Efficient and friendly check in. Staff very courteous and helpful. Our room was a little tired and old fashioned but clean and comfortable. Bathroom facilities very good. Breakfast buffet food was not particularly hot. I suspect the food server heater was inadequate. Evening meal was excellent, again lovely staff and very reasonable prices. The pool and spa is really superb and well worth using. It's the biggest jacuzzi we've ever seen! Overall a very pleasurable stay.
6
Gaynor
Nov 20, 2025
·
Stayed 2 nights
Not as advertised 4 star hotel this is just scraping a 3 star. First night went for meal and cocktails. Filthy cutlery was first alert then when we asked for cocktails said they didn’t have any pineapple juice or many cocktail ingredients so we gave food a miss. Window locks missing. Curtains fell off. No little bottles of toiletries etc as advertised. Overall very disappointed.
Not as advertised 4 star hotel this is just scraping a 3 star. First night went for meal and cocktails. Filthy cutlery was first alert then when we asked for cocktails said they didn’t have any pineapple juice or many cocktail ingredients so we gave food a miss. Window locks missing. Curtains fell off. No little bottles of toiletries etc as advertised. Overall very disappointed.
8
Donna
Jul 8, 2025
·
Stayed 2 nights
Hotel very good, great location, friendly staff, good breakfast. Hotel bar under stocked, advertised cocktails but had very few ingredients. Limited gins and drinks in general. I would stay here again.
Hotel very good, great location, friendly staff, good breakfast. Hotel bar under stocked, advertised cocktails but had very few ingredients. Limited gins and drinks in general. I would stay here again.
8
Steven
Nov 24, 2025
·
Stayed 1 night
We stayed Saturday to Sunday in November. Bathroom was a wet room with a shower and a large bath. Fairly recent refurbishment apparent. Spa facilities were complimentary which was good and as it should be. Comprised two sauna. One steam room, one ice room, swimming pool, lots of gym kit. Breakfast was buffet style with a good full English and other options.
We stayed Saturday to Sunday in November. Bathroom was a wet room with a shower and a large bath. Fairly recent refurbishment apparent. Spa facilities were complimentary which was good and as it should be. Comprised two sauna. One steam room, one ice room, swimming pool, lots of gym kit. Breakfast was buffet style with a good full English and other options.
6
Christina
Sep 11, 2023
·
Stayed 2 nights
The hotel was great. Nice location, staff were friendly. Room great and bed comfy. Breakfast - well that was another story. On the Saturday our first morning we went, got rather unclear instructions from the Maitre D and were left to find a table. No menu, no salt and pepper, no glasses for juice. We’re asked if we wanted to order a hot breakfast and how we wanted our eggs. No menu so didn’t know there were choices. I’ve never had a poached egg be hard boiled before - that takes some doing! That said, once told they did bring a replacement. Sunday - well that was another story. It was busier and they just couldn’t cope. They had no system and no control. We arrived with the Maitre D who sent us to the top dining room. It was about 60% occupied. The problem was all the empty tables had not been cleared so there was nowhere to sit. We managed to find a table with no cutlery that had just been cleared. There were dirty tables for ages. Now we knew about the menu we ordered differently - kippers which were done nicely. The breakfast had a fried egg - thought it was a joke one it was so rubbery. No milk on the table so helped ourselves to some in a glass from the cereal counter. Why did we go to all this trouble on a 4 star hotel? The staff and Maitre D were constantly shouting and arguing in the corridor. It was embarrassing. Judging by the food inconsistency no one was running the pass properly. In our opinion the hotel is 4star - the restaurant maximum 2star
The hotel was great. Nice location, staff were friendly. Room great and bed comfy. Breakfast - well that was another story. On the Saturday our first morning we went, got rather unclear instructions from the Maitre D and were left to find a table. No menu, no salt and pepper, no glasses for juice. We’re asked if we wanted to order a hot breakfast and how we wanted our eggs. No menu so didn’t know there were choices. I’ve never had a poached egg be hard boiled before - that takes some doing! That said, once told they did bring a replacement. Sunday - well that was another story. It was busier and they just couldn’t cope. They had no system and no control. We arrived with the Maitre D who sent us to the top dining room. It was about 60% occupied. The problem was all the empty tables had not been cleared so there was nowhere to sit. We managed to find a table with no cutlery that had just been cleared. There were dirty tables for ages. Now we knew about the menu we ordered differently - kippers which were done nicely. The breakfast had a fried egg - thought it was a joke one it was so rubbery. No milk on the table so helped ourselves to some in a glass from the cereal counter. Why did we go to all this trouble on a 4 star hotel? The staff and Maitre D were constantly shouting and arguing in the corridor. It was embarrassing. Judging by the food inconsistency no one was running the pass properly. In our opinion the hotel is 4star - the restaurant maximum 2star
6
Samantha
Dec 19, 2024
·
Stayed 3 nights
We've stayed here many times over the years, but the hotel is starting to feel tired, with threadbare carpets in the room, and the cleaning standards have reduced. Its a good location, but needs a bit of investment. Breakfast had changed too and the choice was nowhere near like it has been previously which is disappointing. Will be looking elsewhere next time I'm there.
We've stayed here many times over the years, but the hotel is starting to feel tired, with threadbare carpets in the room, and the cleaning standards have reduced. Its a good location, but needs a bit of investment. Breakfast had changed too and the choice was nowhere near like it has been previously which is disappointing. Will be looking elsewhere next time I'm there.
4
John
Jul 22, 2025
·
Stayed 2 nights
Rooms available but we were not allowed access till 3 which was difficult because we had travelled a long journey and had to change to meet friends for lunch. Breakfast was not 4 star. Tinned fruit and plastic pots of jam are way below standard. Room was much too hot even with windows open. Choice of beer in bar poor
Rooms available but we were not allowed access till 3 which was difficult because we had travelled a long journey and had to change to meet friends for lunch. Breakfast was not 4 star. Tinned fruit and plastic pots of jam are way below standard. Room was much too hot even with windows open. Choice of beer in bar poor
6
Emma
Aug 4, 2024
·
Stayed 1 night
The hotel is over all nice, well located and good size room which was clean But i do feel the room was over priced. The hotel is in need of some tender loving care. The one area which i was disappointed with was the Bar. It was a Saturday night but only x1 staff member on. Glass and plates all over. No one tidying and the staff member didn't seem to care how busy bar was. Breakfast was average, i think waitress service would be more efficient when the area is so small.
The hotel is over all nice, well located and good size room which was clean But i do feel the room was over priced. The hotel is in need of some tender loving care. The one area which i was disappointed with was the Bar. It was a Saturday night but only x1 staff member on. Glass and plates all over. No one tidying and the staff member didn't seem to care how busy bar was. Breakfast was average, i think waitress service would be more efficient when the area is so small.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Kevin
3 weeks ago
·
Stayed 1 night
Our room was spacious and nice, some holes in wall and deco could have done with some TLC. Amazing sea view and could see Scarborough harbour, room was clean, nice bathroom, fan in room. Bed was comfortable and breakfast was lovely.
Our room was spacious and nice, some holes in wall and deco could have done with some TLC. Amazing sea view and could see Scarborough harbour, room was clean, nice bathroom, fan in room. Bed was comfortable and breakfast was lovely.
10
Ionut-Daniel
3 weeks ago
·
Stayed 3 nights
Hotel was tidy and well maintained, staff very helpful, had a great experience all together
Hotel was tidy and well maintained, staff very helpful, had a great experience all together
6
James
3 weeks ago
·
Stayed 1 night
Very traditional hotel, with strong positives and negatives. The positives - a good-sized room, free gym and spa access, and a tasty breakfast buffet. The negatives - no hot water in the shower in the morning, a broken coffee machine at breakfast and a general feeling that the hotel needs a decor upgrade. A few questionable stains here and there in the room too. Grateful for the fan provided in the room, which would have been too warm to sleep otherwise. The location in Scarborough, however, couldn’t have been better.
Very traditional hotel, with strong positives and negatives. The positives - a good-sized room, free gym and spa access, and a tasty breakfast buffet. The negatives - no hot water in the shower in the morning, a broken coffee machine at breakfast and a general feeling that the hotel needs a decor upgrade. A few questionable stains here and there in the room too. Grateful for the fan provided in the room, which would have been too warm to sleep otherwise. The location in Scarborough, however, couldn’t have been better.
6
Suzie
4 weeks ago
·
Stayed 1 night
It was ok for a 1 night stay but wasn't particularly welcoming or comfortable. Room was very hot and quite outdated. Overpriced- very average for the cost.
It was ok for a 1 night stay but wasn't particularly welcoming or comfortable. Room was very hot and quite outdated. Overpriced- very average for the cost.
4
Finn
4 weeks ago
·
Stayed 1 night
The staff were lovely and helpful which was probably the main saving grace of our stay. the photos look nothing like the real thing, it’s very tatty and run down. Room was absolutely sweltering with dirty carpets and barely made beds. people crashing about in the corridor til all hours and then charged £16 each for a barely passable breakfast. eggs were absolutely swimming in grease. Didn’t bother looking at the spa given how the rest of the hotel looked, which was incredibly disappointing when it had been booked for a 60th birthday night away, we would’ve rather stayed at home.
The staff were lovely and helpful which was probably the main saving grace of our stay. the photos look nothing like the real thing, it’s very tatty and run down. Room was absolutely sweltering with dirty carpets and barely made beds. people crashing about in the corridor til all hours and then charged £16 each for a barely passable breakfast. eggs were absolutely swimming in grease. Didn’t bother looking at the spa given how the rest of the hotel looked, which was incredibly disappointing when it had been booked for a 60th birthday night away, we would’ve rather stayed at home.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Crown Spa Hotel Scarborough by Compass Hospitality
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 15 per night. There is also nearby parking available for GBP 5 per day, located just 1 foot away.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee of approximately GBP 14.95 for adults and GBP 9.95 for children.
Does the hotel allow pets?
The hotel allows pets, with a maximum of 1 dog or 1 cat. Service animals are exempt from any pet restrictions. Fees may apply for pets per night.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility features are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located on the beach in Scarborough, just a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park. It is 0.2 miles from Spa Cliff Lift and 0.3 miles from South Cliff Italian Gardens.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy. The operational hours are not specified, but it is accessible year-round.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your South Cliff trip?
How much do rooms usually cost at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough?
Over the next 60–90 days, room rates at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough typically land around $91 a night for two guests, ranging from $85 to $167 on peak dates.
When is the best time to visit Crown Spa Hotel Scarborough by Compass Hospitality to avoid crowds?
The quietest stretch at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough is April, while demand peaks in August, so early autumn and spring (outside August) are the least busy times to visit.
What attractions and neighbourhood features are near Crown Spa Hotel Scarborough by Compass Hospitality?
Set on South Cliff in North Yorkshire, Crown Spa Hotel Scarborough by Compass Hospitality is steps from South Bay Beach, the South Cliff Italian Gardens and the Scarborough Spa, making it a good pick for couples and business travellers seeking beachside and spa relaxation.
Which month has the lowest room rates at Crown Spa Hotel Scarborough by Compass Hospitality?
January is the cheapest month to stay at Crown Spa Hotel Scarborough by Compass Hospitality in Scarborough, averaging $98 a night; July is the priciest month at $169 — January is cheapest even though April is the quietest month for crowds.
How does the nightly price at Crown Spa Hotel Scarborough by Compass Hospitality in South Cliff compare to recent weeks?
The current price at Crown Spa Hotel Scarborough by Compass Hospitality in South Cliff is $106 per night for 2 guests, which is low for this hotel: about 20% below its $135 average over the last 60 days. Most nights over that period fell between $96 and $298.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 117.91607682952882USD
- 2026-09-05: 180.90171755599977USD
- 2026-09-06: 92.80440834617616USD
- 2026-09-07: 97.6804423248291USD
- 2026-09-08: 116.53449413795472USD
- 2026-09-09: 118.23147267684938USD
- 2026-09-10: 119.15393685035707USD
- 2026-09-11: 148.39472983779908USD
- 2026-09-12: 148.37049247779848USD
- 2026-09-13: 94.28243534812928USD
- 2026-09-14: NO DATA
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 109.98902447776796USD
- 2026-09-18: 172.1946475845337USD
- 2026-09-19: 185.48090369262695USD
- 2026-09-20: 99.03310856094362USD
- 2026-09-21: 133.80104761161806USD
- 2026-09-22: 145.96477276763918USD
- 2026-09-23: 185.68082868041992USD
- 2026-09-24: 142.94674733467102USD
- 2026-09-25: 117.01640552253724USD
- 2026-09-26: 172.005924067688USD
- 2026-09-27: 93.99498114471436USD
- 2026-09-28: 93.99498114471436USD
- 2026-09-29: 93.99498114471436USD
- 2026-09-30: 93.99498114471436USD
- 2026-10-01: 84.82456551780702USD
- 2026-10-02: 93.0525421962738USD
- 2026-10-03: 133.63886555480957USD
- 2026-10-04: 87.84917535972596USD
- 2026-10-05: 94.60679946174622USD
- 2026-10-06: 94.60679946174622USD
- 2026-10-07: 95.96425113639832USD
- 2026-10-08: 94.60679946174622USD
- 2026-10-09: 94.60679946174622USD
- 2026-10-10: 178.40139681549073USD
- 2026-10-11: 83.7945973537445USD
- 2026-10-12: 118.93425863571167USD
- 2026-10-13: 92.92538246002198USD
- 2026-10-14: 127.9523378025055USD
- 2026-10-15: 105.41900156974793USD
- 2026-10-16: 96.80384746589661USD
- 2026-10-17: 152.72239686965943USD
- 2026-10-18: 83.7945973537445USD
- 2026-10-19: 101.2986680934906USD
- 2026-10-20: 109.95903572959901USD
- 2026-10-21: 109.95903572959901USD
- 2026-10-22: 87.84917535972596USD
- 2026-10-23: 129.7464696056366USD
- 2026-10-24: 141.91020362358094USD
- 2026-10-25: 84.96835022201539USD
- 2026-10-26: 83.96771502380372USD
- 2026-10-27: 89.96648377876282USD
- 2026-10-28: 83.96771502380372USD
- 2026-10-29: 87.84917535972596USD
- 2026-10-30: 98.66137746772768USD
- 2026-10-31: 105.41900156974793USD
- 2026-11-01: 85.51494478416444USD
- 2026-11-02: 83.7945973537445USD
- 2026-11-03: 83.7945973537445USD
- 2026-11-04: 83.7945973537445USD
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Please be aware that 1 cat and 1 dog reside at this property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of GBP 50 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for English breakfast: approximately GBP 14.95 for adults and GBP 9.95 for children
- Self parking fee: GBP 15 per night
- Nearby parking fee: GBP 5 per day (1 ft away)
- Pet deposit: GBP 50 per stay
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Services
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Parking (Limited)