Name: The Savoy Jersey
Address: Rouge Bouillon, St. Helier, Channel Islands, United Kingdom, St. Helier, Jersey, GB
Price range: $89–$283 per night
Rating: 8.6

What guests think

Across recent reviews, The Savoy Jersey is praised for friendly, accommodating staff, clean rooms and public areas, a handy walkable location, and welcoming spaces including a pleasant outdoor pool area, gym, on‑site parking, and a relaxed live‑jazz bar.

Rooms are generally comfortable but often described as dated, with no air conditioning and occasional noise from thin walls or the nearby road. Wi‑Fi can be unreliable in some rooms, and service tone varies at times, from warmly attentive to occasionally curt. The restaurant draws praise, though some found evening menus limited or pricey and buffet items slow to be replenished. Expect a clean, convenient base with character and a few trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and terrace are well liked but frequently noted as cold; a gym and a bar with live jazz are positives. On‑site parking is available, with several guests mentioning a daily charge.

Related guest reviews

10

christopher paul

Aug 20, 2025

·

Stayed 5 nights

The hotel was very clean and tidy. The staff were very helpfull and friendly. We liked decor and atmosphere. The bar and resturant was very comfortable. The pool area was pleasant, the pool could do with heating. Breakfast was very good, lots of choice and hot. Dinning room. The hotel is well positioned for town,transport and sea front.

10

mark

Oct 13, 2025

·

Stayed 3 nights

Excellent choice for breakfast, rooms clean and tidy, excellent dining experience in restaurant too, very helpful reception staff and hotel also has parking, outdoor pool and a gym, 10 mins walk to most areas of st helier.

8

ALAN

Apr 6, 2025

·

Stayed 2 nights

Good hotel, but unexpected charge for car parking. Not expensive at £5.50 per day, but I wasn't informed beforehand.

8

natasha

Aug 19, 2025

·

Stayed 7 nights

Great location in St Helier, easy walk to town and seafront. Lovely pool area (though the pool itself was 'refreshing'!) and polite staff. We had a family room, which consisted of two rooms so our daughter had her 'own' room (but could only be accessed through the main room, so safe for little ones too). Lovely and quiet in the rooms, even on Jazz night!

10

Jeannette

Sep 27, 2025

·

Stayed 5 nights

A lovely hotel just outside the busy town centre. Highlights were the food, gin bar and jazz night.

10

Zahid

Nov 5, 2024

·

Stayed 2 nights

Nice hotel. Near town centre. Breakfast was good. Facilities very good. I used gym everyday. We enjoyed our stay.

10

Jenny

Sep 20, 2025

·

Stayed 7 nights

The hotel was first class, breakfast excellent quality and plentiful. Spacious room with every facility. Situated in the heart of St Helier it provided easy walking access to the vibrant shopping areas and plentiful restaurants. Hotel parking an extra charge.

10

S

Apr 20, 2024

·

Stayed 3 nights

From the moment we arrived to when we left everything was excellent, the Suite we had featured a lovely Jacuzzi bath and large dressing area. Staff helpful, especially the waiters, Wide choice of Breakfast items - something for everyone. Dinner and Wine Menus were varied and all very good at sensible prices. 10 mins walk into the centre. We enjoyed Dinner on Jazz night (fri) and the duet the following evening in the Bar. All warmly recommended- thank you

8

Sarah

Aug 19, 2025

·

Stayed 6 nights

Nice hotel, comfy beds, lovely pool area (although the pool was freezing! Even in August!) fantastic breakfast

10

sharon

Jun 4, 2024

·

Stayed 5 nights

Lovely hotel and restaurant. All of the staff were friendly and helpful. The live jazz music in the bar in the evenings was of a very high standard snd very much appreciated.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping and overall cleanliness are widely praised, with many describing rooms and public areas as spotless. A few guests reported worn carpets, dirty exterior windows, or isolated pest sightings.

Related guest reviews

10

Jim

May 25, 2025

·

Stayed 3 nights

Lovely hotel. Spotlessly clean with spacious rooms

10

Colette

May 25, 2025

·

Stayed 3 nights

On entering the Savoy we noticed how lovely and clean it was straight away. The rooms are a good size and very comfortable. Maid service every day. Coffee and tea making facilities in the rooms with biscuits left every day. Will definitely stay here again on our next visit to beautiful Jersey.

10

Jayne

Apr 18, 2025

·

Stayed 5 nights

My room was beautifully cleaned, the rest of the hotel was clean, tidy & no rubbish anywhere. The ladiws made aure the main entrance soors were fingerprint free, it certai ly made a food dirst impression

10

Joanna

Nov 30, 2025

·

Stayed 3 nights

Immaculately clean. Great atmosphere. Friendly staff. Great location

4

Laura

Nov 13, 2023

·

Stayed 1 night

I would recommend spending a little more and going elsewhere, it will definitely be worth it! The entrance hall was nice, light, clean and airy, despite several broken floor tiles. But everything went downhill from there. The walk to our room was met with a wall of cigarette smoke where we found some employees smoking at the bottom of a set of stairs and the smell permeated the surrounding corridors. The flooring also got worse, with old, damaged and dirty carpets. The room was dark and dingy even with all the lights on, there were yellow stains on the towels, mould in several places in the bathroom and seriously damaged/wonky furniture. One nice thing about the room though was the wallpaper, it had a nice pattern and was glittery. Breakfast the next day was like a cattle market and we were seen to a table with cutlery laid out that looked like it had already been used as the knife and fork were covered in bean juice. All in all we could not wait to get out of there.

2

Margaret

Apr 4, 2025

·

Stayed 4 nights

We complained for days about cockroaches in our room I took them to reception, only to be told we will look in to it. Sheets changed every 3 days , did not happen, faeces just outside left there all weekend right next to carpehotek breakfast ingredients the worse I’ve ever tasted from a hotel so cheap

10

Michael John

Sep 10, 2025

·

Stayed 3 nights

The reception area is modern and spacious. The bedrooms are also spacious and kept immaculately clean. The dining area and bar are very modern and the dinners we had were delicious and well priced. Breakfast was substantial and the food was excellent. All of the staff we met were professional, friendly and helpful. We thoroughly enjoyed our stay and recommend The Savoy without hesitation.

6

carl

Mar 17, 2025

·

Stayed 6 nights

Room could do with an update , bit old and grubby First room had yellow stains on sheet and pillow. Not keen on getting in the bath for a shower. Shower was either scalding or freezing .. Didn’t let it spoil our stay

6

Sharon

Sep 16, 2025

·

Stayed 3 nights

Enjoyed the breakfast very much, great choice. Bedding clean and crisp. Extras were a clothes iron and board, air fan, hairdryer. The ground floor reception areas are impressive but upstair carpets rather dirty and worn in places, dated bedroom furnishings. No natural light in room 39 on first floor as window surrounded outside by three walls and pipework. Unfortunately there were live silverfish insects found in the shower room and on second day small cockroaches also (german variety). A pleasant female receptionist immediately moved us to an upgraded pool view room for the third and final day of our stay. The only other staff we spoke with was a very unwelcoming, negative and almost rude female receptionist on our arrival 6pm 12th Sept 2025, not good!

10

Colin

Oct 21, 2025

·

Stayed 5 nights

Great welcome by friendly professional staff who remained so throughout the 6 days stay always helpful and attentive. Room was quiet, comfortable and spotlessly clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable but dated, and there is no air conditioning, so some stayed too warm in hot weather. Noise from thin walls or traffic and patchy in‑room Wi‑Fi are recurring complaints.

Related guest reviews

10

Christabel

Apr 17, 2025

·

Stayed 5 nights

Lovely hotel within walking distance of the town centre and, importantly for us, the bus station. Our room was very comfy and a great place to relax after busy days out and about around the island. Also enjoyed spending time in the lounge. The staff were friendly and helpful and the breakfast, included, was great. Our only very tiny gripe would be that the WiFi signal was patchy in our room but we had no problems using it in the lounge or restaurant

10

Anne

Sep 27, 2025

·

Stayed 1 night

Lovely breakfast, spacious suite, spotlessly clean, good sleep comfort, great jazz band and fab meal

6

Sam

Nov 6, 2025

·

Stayed 3 nights

Overall was stay was good. The room was fine, could do with updating but was comfortable. Easy walking distance into the town centre where there’s lots to do. Walls were somewhat thin, I could hear clearly occupant in the room next to me. The WiFi in the room wasn’t great at all, dropping in and out of low performance anyway. Based on my experience, it certainly was comfortable and provided all the necessities. However, when I return for work again I’ll likely try another hotel despite it being close to where I needed to be.

6

Emily Le

Jun 16, 2025

·

Stayed 1 night

Great hotel and lovely to have the swimming pool and a small gym too. Unfortunately, our room (room 56) did not have any hot water when we stayed. Apparently other guests in room 50 also did not have hot water. Also, the breakfast area did not open until 7:30am - 7 am would be a better time to open up (especially for guests with children).

2

Davinder

Jul 8, 2025

·

Stayed 3 nights

Worst hotel experience, poor approach to customer service and seemingly weak approach to room safety and standards. On arrival noticed internal door handle loose (so someone could feasibly get locked inside) and also damage to main light switch. There was also a stale smell in the room. Pretty nonchalant reaction by front desk but at least they managed to resolve the door handle. Worse still, that night we found the walls and even the ceiling to be paper thin. People simply walking in the room above could be amply heard with the floors creaking like an old house, certainly not the standard of a hotel let alone one of this supposed rating class. The manager clearly wasn't bothered as we mentioned the issues a number of times and were told the manager had been informed, but not once did we hear from them or even get an apology. Compared to other hotels, the breakfast left much to be desired. I'd give it zero stars a definate holiday dampener.

8

Todd

Sep 9, 2025

·

Stayed 7 nights

Room right next to pool on ground floor made it too noisy and smokers so no windows could be open.

8

gordon

Dec 5, 2022

·

Stayed 5 nights

Decent hotel in need of some updating (but I understand the owner is considering selling, so understandably reluctant to refurbish), great breakfast, not the easiest of locations for central St Helier, and was really disappointed by the lack of WiFi access from my room (I complained to reception but despite an offer to 'reboot' the server, nothing changed)

8

Wade

Jun 19, 2025

·

Stayed 2 nights

Walking distance to so many places in St. helier. It has very nice decor and the room was good. Hallways need a little work and are a bit dated and the staff wasn’t always the most helpful but tried their best.

4

Julie

Jul 17, 2025

·

Stayed 5 nights

Our room at the front of the hotel was unbelievably hot, we had to have windows open and curtains shut. The traffic noise from the road outside made it impossible to sleep and the fan made no difference. There is also a fire station across the road. We asked to switch rooms but there was no availability at the time, also not able to provide another fan. Even when the weather cooled down a little the room was still uncomfortably hot. It was such a shame as the rest of the hotel was so lovely as were the staff.

10

David

Sep 22, 2025

·

Stayed 7 nights

Overall, very satisfied with our 1 week stay at the Savoy Hotel, Jersey. The hotel is located a relatively 15min, short, flat walk from St Helier shopping area. Alternatively there are bus stops close by which connect to the central bus station in St Helier. The hotel car park is located at the front of the hotel and always had free spaces during our stay. The hotel is clean, very well maintained and staffed. The staff were always polite and helpful during our stay. Our room was quiet, located at the back of the hotel overlooking the pool. The room furnishings were OK, but replacing the large outdated dark wooden furniture would improve the space and feel of the room. The room was cleaned and fresh towels provided daily. There is no air conditioning in the hotel. Free Wi-Fi was available. The inclusive buffet breakfast was excellent quality with a typical range of hot and cold options. The restaurant and bar area were smart and the food we had in there was very good. The bar hosts a live Jazz band on Friday evenings. During our stay in mid Sept I would gauge the majority of the residents demographic as mid to senior age. Would we stay at the Savoy again? Yes. But the visit Jersey box has now been ticked.

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AI-generated summary based on recent guest reviews

Service

Staff are mostly friendly, professional and helpful, with standout support at reception and in the restaurant. A minority experienced curt interactions or slow responses.

Related guest reviews

2

Jason

Mar 5, 2024

·

Stayed 1 night

Disappointing. very poor customer service. I won't return & can'y recommend them due to such poor customer service.

10

Daniel

Aug 23, 2025

·

Stayed 5 nights

Excellent customer service by all reception staff. Always greeted with a smile and always happy to help. Great breakfast selection. Highly recommend this hotel in Jersey.

4

Marie

Jun 30, 2025

·

Stayed 7 nights

Staff unfriendly and indifferent. Room bedding shoddy. Pillows and duvet too big for linen. Room extremely hot NO AIRCON and very noisy! Breakfast less than adequate - tinned pears and peaches everyday . Hot food barely warm. Dinner hit and miss. If restaurant busy food can wait a long time to be served- seemed chaotic! Hotel seems to be more front than substance. Cannot recommend.

10

Keith

Aug 5, 2025

·

Stayed 7 nights

The staff were tremendous breakfast was a real pleasure nothing was a problem for them and I’m a really fussy person they were all so friendly and helpful nothing too much trouble. The reception staff were always so helpful at any time. We will be definitely return. Savoy thank you so much for making our visit to Jersey so wonderful.

8

Theresa Mary

Oct 2, 2025

·

Stayed 3 nights

The hotel is lovely , clean well presented and handy for walking into town. The breakfast was very good with lots of choice. The restaurant did not have a very appealing menu for a gluten free choice and hence we ate elsewhere. My only downside was that some of the staff were not very friendly which is a shame because everything else was very good.

10

Keith

Dec 19, 2025

·

Stayed 3 nights

Staff ver friendly , allowed us change our booking when the ferries were cancelled .

6

Richard

Oct 9, 2025

·

Stayed 3 nights

Nice hotel entrance, clean room but it was difficult to get a smile from the staff especially some of the breakfast crew.

10

Valerie

Aug 22, 2025

·

Stayed 7 nights

Stayed there on 3 occasions now, always been pleased with our stays. Very friendly and helpful. I had a slight problem but when mentioned to management it was sorted immediately. Lovely bar and relaxing areas.

10

Jane

May 20, 2025

·

Stayed 4 nights

The reception staff were exceptional. Teta and Lauraine stood out as they both went beyond and about to ensure we had the best from our stay. They are a true credit to the hotel. Bogdan was a super chap and was our waiter in the evening. Again a truly valuable member of the hotel staff. The only negative thing was the attitude of the maitre d' at night. Otherwise could not be faulted. A fabulous place to stay. Thank you.

10

Colin

Oct 21, 2025

·

Stayed 5 nights

Great welcome by friendly professional staff who remained so throughout the 6 days stay always helpful and attentive. Room was quiet, comfortable and spotlessly clean.

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AI-generated summary based on recent guest reviews

Location

Around a 10–15 minute walk to central St Helier and the bus station, with stops nearby. Some front rooms pick up traffic noise from the busy road.

Related guest reviews

10

Peter

May 29, 2025

·

Stayed 5 nights

Good location, easily walkable to centre.

10

Adam

Aug 18, 2025

·

Stayed 2 nights

Great location - 10 min walk from central St Helier however just far away enough from the town centre to avoid all the noise. The staff were excellent, couldn't fault the breakfast, relaxing pool area which is illuminated at night, very comfortable bar with live music and a large free car park. The only criticism is that the rooms could do with updating. Saying that, however, the rooms were well equipped and everything worked.

8

Pamela

Sep 20, 2025

·

Stayed 5 nights

Breakfast was great. Location excellent as in the centre of town. A bit noisy later in the evening, soundproofing needed

10

Joanna

Nov 30, 2025

·

Stayed 3 nights

Immaculately clean. Great atmosphere. Friendly staff. Great location

10

Dudley

Dec 1, 2025

·

Stayed 3 nights

A lovely comfortable and friendly hotel. Near to the town. Ten minutes brisk walk. We stayed for three nights. Ate in the hotel restaurant the first two. Excellent. Went into town on our last night.

10

David

Jun 24, 2025

·

Stayed 6 nights

Easy access to the town centre.

10

Jenny

Sep 20, 2025

·

Stayed 7 nights

The hotel was first class, breakfast excellent quality and plentiful. Spacious room with every facility. Situated in the heart of St Helier it provided easy walking access to the vibrant shopping areas and plentiful restaurants. Hotel parking an extra charge.

8

Andrew

May 24, 2025

·

Stayed 5 nights

Our first trip to Jersey made us realise we’ve missed out on a British Treasure for far too long. A cosmopolitan city is the ideal way of describing St Hellier in which we felt very safe and comfortable whilst walking around this litter-free town. The Savoy is a 10 minute walk to the centre though a well kept park and into streets with few empty shops but a myriad of good restaurants and stores.

8

Steve

Jun 15, 2024

·

Stayed 1 night

Just a short walk from the center of St Helier, this is a good hotel for the travelers who want access to the town and shopping

10

David

Sep 22, 2025

·

Stayed 7 nights

Overall, very satisfied with our 1 week stay at the Savoy Hotel, Jersey. The hotel is located a relatively 15min, short, flat walk from St Helier shopping area. Alternatively there are bus stops close by which connect to the central bus station in St Helier. The hotel car park is located at the front of the hotel and always had free spaces during our stay. The hotel is clean, very well maintained and staffed. The staff were always polite and helpful during our stay. Our room was quiet, located at the back of the hotel overlooking the pool. The room furnishings were OK, but replacing the large outdated dark wooden furniture would improve the space and feel of the room. The room was cleaned and fresh towels provided daily. There is no air conditioning in the hotel. Free Wi-Fi was available. The inclusive buffet breakfast was excellent quality with a typical range of hot and cold options. The restaurant and bar area were smart and the food we had in there was very good. The bar hosts a live Jazz band on Friday evenings. During our stay in mid Sept I would gauge the majority of the residents demographic as mid to senior age. Would we stay at the Savoy again? Yes. But the visit Jersey box has now been ticked.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and choice, and many enjoyed the on‑site restaurant and bar. Some guests found dinner menus limited or pricey, and buffet items were occasionally slow to be replenished.

Related guest reviews

10

Daniel

Aug 23, 2025

·

Stayed 5 nights

Excellent customer service by all reception staff. Always greeted with a smile and always happy to help. Great breakfast selection. Highly recommend this hotel in Jersey.

8

Elaine

Aug 2, 2025

·

Stayed 5 nights

The hotel was very good and the staff were very friendly and helpful. The only thing that I will mention is that I thought the menu in the evening was a little limited and also very expensive.

10

Anne

Sep 27, 2025

·

Stayed 1 night

Lovely breakfast, spacious suite, spotlessly clean, good sleep comfort, great jazz band and fab meal

8

Ray

Sep 28, 2025

·

Stayed 7 nights

very good breakfast but dinner options were very poor due to the menu never changing for the whole week

10

Jesper

Oct 14, 2025

·

Stayed 3 nights

Breakfast selection was great. Restaurant was fantastic. Live music was excellent.

4

kay georgina

Sep 23, 2025

·

Stayed 3 nights

Clean room but a bit dated. Breakfast very good. Very limited offer of food in the evening. Only the a la carte menu. The light bite menu could only be eaten as room service. Some of the staff could not be bothered to help

8

IAN

Aug 30, 2025

·

Stayed 4 nights

Hotel was clean although rooms a bit dated. Breakfast was excellent, evening meal a la cart menu, bit pricey but worth trying. Staff were friendly although keen to kick you out of the pool area at 10pm so no quiet outside drinks for the smokers! Happy hour 4-6pm, pint at £4 during. 15 minute walk to King Street area.

10

Gary

Jul 23, 2025

·

Stayed 5 nights

Lovely hotel. Bar and Restaurant superb

8

Robert

Dec 8, 2023

·

Stayed 1 night

Positive: Very nice hotel. Clean and comfortable room. Negative: Various items for the cooked breakfast buffet had run out and they were very slow to replenish them. The shower screen leaked water onto the bathroom floor. Overall: Good value, nice hotel. I’d stay there again.

10

Anne-Marie

Sep 26, 2025

·

Stayed 4 nights

Wonderful breakfast, so much choice and all of it delicious and well presented.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$180
March	$103
April	$133
May	$191
June	$217
July	$210
August	$208
September	$183
October	$124
November	$96
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $203	7	8 $283	9 $276	10	11 $209	12
13 $181	14	15 $199	16 $241	17 $163	18 $254	19 $197
20 $192	21 $181	22 $191	23 $171	24 $188	25 $236	26 $232
27 $134	28 $220	29 $196	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $159	3 $181
4 $120	5 $132	6 $160	7 $130	8 $132	9 $124	10 $150
11 $114	12 $157	13 $163	14 $162	15 $171	16 $155	17 $176
18 $140	19 $129	20 $90	21 $89	22 $94	23 $156	24 $158
25 $93	26 $142	27 $136	28 $159	29 $142	30 $136	31 $155

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About this property

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